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2 results for Customer Experience Specialist in Raleigh, NC
- Raleigh, NC
- onsite
- Permanent
- 65000.00 - 75000.00 USD / Yearly
- <p>Robert Half has partnered with an established Raleigh headquartered company to hire an experienced Accounts Receivable Specialist or Accounts Receivable Accountant. This company has expanded their service offerings, so they are growing rapidly. The ideal candidate will possess a two- or four-year degree and 4+ years of full cycle Accounts Receivable experience. In this role, you will play a vital part in managing customer accounts, ensuring timely payments, and maintaining financial accuracy. This position offers an opportunity to contribute to the company’s financial health while collaborating with various departments. In addition to a strong benefits offering, this company offers a hybrid work schedule.</p><p> </p><p>Responsibilities:</p><p>• Oversee accounts receivable processes, including preparing, posting, and verifying customer payments.</p><p>• Maintain and update customer records, ensuring account statuses and contact details remain accurate.</p><p>• Generate and distribute invoices, handle correspondence regarding overdue accounts, and manage collection activities.</p><p>• Design and implement collection strategies to expedite the recovery of overdue payments.</p><p>• Prepare regular reports on account statuses and support monthly revenue account reconciliations.</p><p>• Develop strategies to improve debt recovery and optimize cash flow while minimizing credit risks.</p><p>• Provide guidance on credit applications and offer recommendations based on credit analysis.</p><p>• Collaborate with accounting and cross-functional teams to communicate updates on customer accounts.</p><p>• Perform additional tasks as assigned to support the department’s goals.</p>
- 2026-03-27T18:08:47Z
- Raleigh, NC
- onsite
- Permanent
- 65000.00 - 70000.00 USD / Yearly
- <p>We are looking for an experienced Accounts Receivable Clerk to join a growing pharma company in Raleigh, North Carolina. In this role, you will play a vital part in managing cash applications, customer credits, and billing processes while ensuring accuracy and efficiency in all financial transactions. This position requires someone with a keen eye for detail and strong organizational skills, who can effectively collaborate across departments to meet customer needs. Pharma and SAP experience is preferred. </p><p><br></p><p>Responsibilities:</p><p>• Process incoming cash receipts and accurately apply them to the appropriate accounts based on customer remittances.</p><p>• Investigate discrepancies between billed amounts and payments received, ensuring timely resolution.</p><p>• Maintain daily cash receipt records and balance them against the general ledger.</p><p>• Research, analyze, and validate customer debit memos, coordinating with other departments to process credit requests.</p><p>• Prepare and issue credit memos for various scenarios, such as promotional goods, damaged items, rebates, and chargebacks.</p><p>• Manage and document customer rebills, ensuring timely and precise billing processes.</p><p>• Conduct ongoing reconciliations to maintain the integrity of billing and receivable data.</p><p>• Distribute monthly financial statements and respond to customer inquiries in a timely manner.</p><p>• Access and utilize customer portals for processing transactions and retrieving necessary documentation.</p><p><br></p>
- 2026-03-27T18:14:09Z