We are looking for a dedicated Customer Service Representative to join our team in RTP, North Carolina. In this role, you will provide exceptional support to customers by addressing inquiries, managing orders, and ensuring a seamless experience. This is a long-term contract position offering the opportunity to contribute to a dynamic environment within the health and biotech industry.<br><br>Responsibilities:<br>• Respond promptly to incoming customer inquiries via phone, ensuring accurate and efficient communication.<br>• Process and manage order entries while maintaining attention to detail and accuracy.<br>• Provide attentive and courteous support to customers, resolving issues and addressing concerns effectively.<br>• Handle inbound and outbound calls, delivering timely assistance and solutions.<br>• Collaborate with team members to ensure customer satisfaction and meet service standards.<br>• Maintain comprehensive knowledge of products and services to address customer needs effectively.<br>• Document customer interactions and resolutions accurately for future reference.<br>• Identify opportunities for improving customer service processes and contribute to team success.<br>• Follow company protocols and guidelines to ensure compliance and high-quality service.<br>• Adapt to changing priorities and support additional tasks as needed.
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Cary, North Carolina. This Contract to permanent position offers an excellent opportunity to work in a fast-paced environment within the wholesale distribution industry. You will play a vital role in delivering exceptional service to customers while contributing to the success of our team.<br><br>Responsibilities:<br>• Provide outstanding customer service by addressing inquiries and resolving issues efficiently.<br>• Process and manage product orders with accuracy and attention to detail.<br>• Handle outbound and inbound calls to offer solutions and identify customer needs.<br>• Collaborate with team members to meet performance metrics and achieve sales goals.<br>• Utilize consultative selling techniques to recommend products and services to customers.<br>• Maintain thorough knowledge of company systems and processes to ensure seamless service delivery.<br>• Participate in paid training sessions to enhance skills and knowledge.<br>• Foster a detail-oriented and supportive work environment while adhering to business casual dress code.
We are looking for a dedicated Collections Specialist to join our team in Burlington, North Carolina. This long-term contract position is ideal for professionals with a strong background in collections and financial processes, who are passionate about maintaining accurate accounts and resolving billing issues. You will play a key role in ensuring timely payments, managing claims, and contributing to the overall efficiency of our financial operations.<br><br>Responsibilities:<br>• Oversee and manage accounts receivable processes to ensure timely collection of outstanding payments.<br>• Handle inbound calls related to billing inquiries and provide clear, accurate responses.<br>• Administer claims and resolve discrepancies to maintain accurate account records.<br>• Utilize accounting software systems to track and update financial data.<br>• Implement effective collection strategies to recover overdue balances.<br>• Collaborate with internal teams to streamline billing functions and improve workflow.<br>• Maintain customer account data using CRM systems for efficient tracking and communication.<br>• Generate and analyze reports to monitor collection progress and identify areas for improvement.<br>• Ensure compliance with company policies and financial regulations in all collection activities.<br>• Provide exceptional customer service while addressing payment issues and maintaining positive relationships.
We are looking for an experienced Accounts Receivable Specialist to join our team in Clayton, North Carolina. This is a Contract to permanent position, offering an excellent opportunity for detail-oriented growth in the construction industry. The ideal candidate will play a key role in managing accounts receivable processes, including collections and billing, while supporting the company's expanding operations.<br><br>Responsibilities:<br>• Oversee accounts receivable activities, ensuring accurate and timely billing processes.<br>• Manage collections efforts, including follow-ups with clients to resolve outstanding balances.<br>• Handle billing for major accounts, including a significant client, which constitutes a large portion of the business.<br>• Collaborate with the controller to streamline billing operations and maintain accurate financial records.<br>• Assist in the cleanup of collections and address any discrepancies.<br>• Utilize QuickBooks and transition to Sage Intacct for accounting and billing functions.<br>• Work closely with private and university-related clients to ensure smooth billing practices.<br>• Maintain organized records of cash applications and account activity.<br>• Communicate effectively with team members and clients, demonstrating a detail-oriented approach and resilience.<br>• Monitor and report on accounts receivable metrics to support financial decision-making.
We are looking for a detail-oriented Cash Application Specialist to join our team in Cary, North Carolina. In this long-term contract position, you will play a pivotal role in managing cash applications and ensuring accurate accounts receivable processes. This opportunity is ideal for professionals seeking to contribute their expertise in payment posting and financial operations.<br><br>Responsibilities:<br>• Accurately post incoming cash payments to the appropriate accounts and invoices.<br>• Maintain and update accounts receivable records to ensure data integrity and accuracy.<br>• Investigate and resolve discrepancies in payments or account balances.<br>• Collaborate with internal teams to streamline cash application processes.<br>• Monitor and report on payment trends and account statuses.<br>• Ensure compliance with company policies and financial regulations during cash application activities.<br>• Communicate with customers or clients to address payment inquiries or issues.<br>• Assist in reconciling accounts and preparing reports for management review.<br>• Support continuous improvement initiatives within the cash application function.<br>• Provide timely updates and documentation related to payment processing activities.
<p>Robert Half is recruiting for a detail-oriented Accounts Receivable Specialist to join our client's team. In this role, you will be responsible for managing billing and invoicing processes within the construction industry while supporting daily office operations. The ideal candidate will possess strong communication skills and a commitment to accuracy, ensuring smooth coordination with project managers, clients, and vendors.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and issue invoices and billings in alignment with established company procedures.</p><p>• Provide administrative support for day-to-day office operations.</p><p>• Process accurate billing through construction web portals.</p><p>• Collaborate with project managers to guarantee timely and precise invoicing.</p><p>• Organize and maintain construction job files and client documentation for audits and reporting.</p><p>• Perform regular data entry tasks and manage billing logs.</p><p>• Address additional duties and special projects as assigned.</p><p><br></p><p>For immediate consideration please apply or call Steve Fields at 919-787-8226 for immediate consideration.</p>
We are looking for a detail-oriented and organized Receptionist to join our team on a contract basis in Raleigh, North Carolina. In this role, you will serve as the first point of contact for visitors, ensuring a welcoming and efficient environment. This position involves a variety of administrative responsibilities that support the daily operations of the office and executive staff.<br><br>Responsibilities:<br>• Welcome and assist visitors, ensuring a positive first impression.<br>• Handle incoming and outgoing mail, including preparing packages and delivering outgoing mail to the post office.<br>• Coordinate the collection of checks and secure necessary approvals from executive staff.<br>• Deliver documents, collect signatures, and relay information during daily visits to executive offices.<br>• Maintain cleanliness and organization at the front desk and in shared office spaces.<br>• Perform administrative tasks such as filing, data entry, copying, and other clerical duties.<br>• Provide support to office staff and executives by managing additional tasks as needed.<br>• Answer and direct incoming calls using a multi-line phone system.<br>• Schedule and coordinate appointments, ensuring efficient time management.<br>• Run occasional local errands to support office operations.
