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35 results for Customer Service Manager in Racine, WI

Insurance Billing Specialist
  • Mundelein, IL
  • onsite
  • Permanent
  • 60000.00 - 65000.00 USD / Yearly
  • <p><em>The salary range for this position is $60,000-$65,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Winter is here! Want to be with a company that will ensure you get to enjoy the holiday season? You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Ability to prioritize, multitask, manage a high volume of bills per month and meet deadlines.</li><li>Experience with various e-billing vendors (e.g., CounselLink, Bottomline Legal eXchange, Tymetrix, Collaborati, Legal Solutions Suite, Legal Tracker, etc.) and LEDES file knowledge required to perform duties and responsibilities, including but not limited to preparing and submitting bills, budgets, and timekeeper rates according to client requirements.</li><li>Management of timekeepers and coordinate/process appeals as required.</li><li>Ability to execute complex bills in a timely manner (i.e., multiple discounts by matter, split billing, preparation, submission and troubleshooting of electronic bills).</li><li>Monitor outstanding Work in Process (WIP) and Accounts Receivable (AR) balances. Collaborate with billing attorneys to ensure WIP is billed on a timely basis and AR balances are collected withina reasonable period. Follow up with billing attorney and client on all aged AR balances.</li><li>Follow up on collections as directed by either Attorneys or Accounting leadership in support of meeting firm’s financial goals.</li><li>Review and edit prebills in response to attorney requests.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Research and analyze deductions and provide best course of action for balances.</li><li>Process write-offs following Firm policy.</li><li>Ability to effectively interact and communicate with attorneys, legal administrative assistants, staff, and clients.</li><li>Assist with month-end close as needed.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Assume additional duties as needed or assigned</li></ul><p> </p>
  • 2025-12-01T17:38:44Z
Project Coordinator
  • Brookfield, WI
  • onsite
  • Permanent
  • 75000.00 - 90000.00 USD / Yearly
  • <p>We are looking for a dedicated and detail-oriented Project Coordinator to join our team in Brookfield, Wisconsin. In this role, you will oversee multiple projects, ensuring they are completed on time, within budget, and aligned with client expectations. This position requires strong organizational skills, technical expertise, and the ability to communicate effectively with diverse teams and stakeholders. The role is 100% onsite and applicants can't require must be eligible to work in the U.S., no third-party candidates will be considered. </p><p><br></p><p><br></p><p>Responsibilities: • Collaborate with clients to understand their business needs and translate them into actionable solutions for the technical team. • Develop detailed project plans, including timelines, resources, and key milestones. • Monitor project progress, addressing risks and issues promptly to keep projects on track. • Coordinate internal teams and external vendors to ensure seamless project execution. • Conduct regular status meetings and provide updates to stakeholders on project performance. • Manage project budgets, billing, and closure tasks, including documentation and performance evaluations. • Utilize project management tools to track progress and generate reports. • Oversee project closure activities, such as client surveys, training, and documentation finalization. • Maintain comprehensive and organized project records for future reference. • Ensure a minimum of 50% billable utilization rate while managing multiple projects.</p>
  • 2025-11-20T18:48:55Z
Paralegal
  • Milwaukee, WI
  • onsite
  • Temporary
  • 28.50 - 33.00 USD / Hourly
  • <p>We are looking for a skilled Paralegal to join our team on a contract basis in Milwaukee, Wisconsin. In this role, you will support attorneys by managing case files, preparing legal documents, and conducting research in family law matters. This position requires excellent organizational abilities and a commitment to providing compassionate assistance to clients. </p><p> Responsibilities: • Draft and review a variety of legal documents, including pleadings, motions, subpoenas, and settlement agreements. • Organize and manage case files, ensuring accurate recordkeeping for all family law cases. • Conduct detailed legal research and analysis on statutes, case law, and applicable court rules. • File legal documents with the court, adhering to local procedural requirements. • Coordinate schedules for court hearings, depositions, and client meetings, while maintaining effective communication with clients and witnesses. • Assist attorneys with trial preparation by preparing exhibits and organizing discovery materials. • Provide empathetic and detail-oriented support to clients dealing with sensitive family law issues. • Collaborate with attorneys and other team members to ensure smooth case management and workflow. • Monitor deadlines and ensure timely completion of all assignments. </p><p><br></p><p> The pay range for this position is $27 to $33. Benefits available to contract/contract professionals, include medical, vision, dental, and life and disability insurance. Hired contract/contract professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.</p>
  • 2025-12-10T19:28:38Z
Investment/Portfolio Manager
  • Lake Geneva, WI
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>We are looking for an experienced Investment/Portfolio Manager to join a boutique law firm located in Lake Geneva, Wisconsin. In this role, you will oversee equity portfolios for high-net-worth and ultra-high-net-worth clients, including personal trusts, partnerships, and foundations. This position offers a unique opportunity to coordinate with external investment managers and brokers while ensuring tailored financial solutions for sensitive client relationships.</p><p><br></p><p>For immediate consideration call Bill Johannes at 414-662-3416 or connect on Linked-In . All conversations will be confidential. If you or someone you know would qualify for any of the positions listed below feel free to have them call me as well. Thanks for any consideration and I look forward to helping you.  God Bless.</p><p><br></p><p>Responsibilities:</p><p>• Manage and optimize equity portfolios for personal trusts, partnerships, and foundations, ensuring alignment with client goals.</p><p>• Oversee cash flow requirements and manage cash investments for trust accounts, foundations, and partnerships.</p><p>• Monitor portfolio holdings and provide updates on market trends, news, and relevant financial insights to trustees.</p><p>• Collaborate with external brokers to implement investment decisions, handle trust funding, distributions, and charitable donations.</p><p>• Establish and maintain strong relationships with external investment managers, ensuring seamless coordination.</p><p>• Prepare detailed investment performance reports and present findings to clients and stakeholders.</p><p>• Actively contribute to meeting client needs by adapting to various responsibilities within a small and dynamic team.</p><p>• Ensure compliance with relevant regulations and tax laws governing trust investments and accounting.</p><p>• Utilize niche software tools and platforms, including Bloomberg and Morningstar, to support portfolio management efforts.</p>
  • 2025-11-18T21:04:06Z
Collections Supervisor/Collections Team Lead
  • Skokie, IL
  • onsite
  • Temporary
  • 38.00 - 44.00 USD / Hourly
  • We are looking for an experienced Collections Supervisor or Team Lead to join our team in Skokie, Illinois. In this role, you will oversee a small team, ensuring effective credit and collections management while maintaining high organizational standards. This is a long-term contract position offering an excellent opportunity to contribute to the success of our credit operations.<br><br>Responsibilities:<br>• Supervise and guide a team responsible for commercial credit and collections activities.<br>• Ensure timely and accurate credit approvals based on company policies and analysis.<br>• Monitor team performance and provide coaching to meet departmental objectives.<br>• Oversee account management processes to maintain customer satisfaction and minimize overdue balances.<br>• Collaborate with other departments to streamline credit and collections workflows.<br>• Prepare and present reports on credit performance and collections outcomes.<br>• Identify and implement process improvements to enhance efficiency and accuracy.<br>• Resolve escalated issues with clients and provide solutions to complex credit situations.<br>• Maintain compliance with industry regulations and internal policies.<br>• Support team members in achieving their growth and development goals.
  • 2025-12-02T16:54:14Z
2nd Shift Production Scheduler
  • Pleasant Prairie, WI
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 22.00 USD / Hourly
  • <p>We are looking for a Workplace Coordinator to join our team in Pleasant Prairie, Wisconsin. <strong><u>This 2nd shift contract-to-permanent</u> </strong>opportunity involves overseeing the flow of work and materials within departments to ensure production schedules are met efficiently. The ideal candidate will play a key role in monitoring processes, compiling reports, and maintaining inventory levels while contributing to a smooth and organized production environment. <strong><u>The hours are 3 pm to 11 pm Monday to Friday fully onsite. </u></strong></p><p><br></p><p>Responsibilities:</p><p>• Review production schedules and shipment plans to ensure timely distribution of work and materials.</p><p>• Communicate with department supervisors to track progress and resolve any production delays.</p><p>• Monitor work processes to ensure accuracy, compliance with standards, and adherence to specifications.</p><p>• Record and analyze production data, including raw material consumption and quality control metrics.</p><p>• Requisition and manage inventory levels to meet production demands effectively.</p><p>• Perform calculations related to labor requirements, material needs, and manufacturing costs using appropriate tools.</p><p>• Compile detailed reports on production rates, inventory status, and customer information for management review.</p><p>• Identify and address production challenges, implementing solutions to mitigate disruptions.</p><p>• Collaborate with teams to optimize workflows and improve overall efficiency.</p>
  • 2025-12-05T16:29:13Z
Sr Product Designer
  • Franklin, WI
  • remote
  • Temporary
  • 60.00 - 72.00 USD / Hourly
  • We are looking for a highly skilled Senior Product Designer to join our team and lead the creation of user-centered digital experiences. In this role, you will utilize your expertise to design impactful solutions that align with our organizational goals while enhancing user satisfaction. This position involves close collaboration with cross-functional teams, including product managers, developers, UX writers, and researchers, to ensure seamless design implementation. As this is a long-term contract opportunity, you will contribute to ongoing improvements and innovation across our digital products.<br><br>Responsibilities:<br>• Develop innovative solutions that meet both user needs and organizational objectives, leveraging tools like Figma and Jira within agile processes.<br>• Apply human-centered design principles to address common challenges, optimizing functionality and engagement across digital products.<br>• Tackle specific design problems such as process optimization and user engagement improvements based on input from team leads and stakeholders.<br>• Present and justify design decisions confidently to team members and senior stakeholders, ensuring alignment and clarity.<br>• Facilitate collaboration within cross-functional teams through effective communication and storytelling, fostering trust and strong relationships.<br>• Mentor less experienced designers by providing guidance on methodologies, best practices, and career development.<br>• Demonstrate leadership by modeling key competencies such as teamwork, delivering outcomes, and fostering a positive work environment.<br>• Support a culture of continuous improvement and employee engagement, contributing to exceptional client experiences.<br>• Uphold organizational values and purpose, maintaining trust and reputation through high-quality design solutions.
  • 2025-11-13T15:48:51Z
Collections Specialist
  • Hartland, WI
  • onsite
  • Temporary
  • - USD / Hourly
  • We are looking for a skilled Collections Specialist to join our team on a contract basis in Hartland, Wisconsin. This position offers an exciting opportunity to contribute to the organization by managing accounts receivable and ensuring efficient collections processes. The role requires someone detail-oriented and proactive, capable of delivering results in a fast-paced environment.<br><br>Responsibilities:<br>• Oversee customer accounts and actively follow up on overdue balances to ensure timely collections.<br>• Reconcile open receivables across multiple systems, ensuring accuracy in financial records.<br>• Validate and clean historical data to maintain integrity during system transitions.<br>• Analyze and track accounts receivable using Excel to monitor payment statuses and trends.<br>• Collaborate with internal teams to address billing discrepancies and resolve missing documentation.<br>• Implement process improvements to optimize collection workflows and enhance reporting capabilities.<br>• Utilize expertise in Service Titan or similar accounting systems to streamline operations.<br>• Develop and maintain aging reports to track outstanding balances and payment progress.<br>• Ensure compliance with company policies and procedures during all collection activities.
  • 2025-12-11T21:38:36Z
Estimator
  • Waukesha, WI
  • onsite
  • Permanent
  • 55000.00 - 65000.00 USD / Yearly
  • <p>We are looking for an experienced Estimator for a Waukesha, Wisconsin are organization. In this role, you will play a key part in evaluating costs, preparing accurate quotes, and ensuring smooth vendor relationships. This position requires strong analytical skills, attention to detail, and proficiency in tools like Microsoft Excel.</p><p><br></p><p>Responsibilities:</p><p>• Prepare detailed cost estimates based on project specifications and client requirements.</p><p>• Collaborate with vendors to gather pricing information and negotiate favorable terms.</p><p>• Analyze data to ensure accuracy in quotes and avoid discrepancies.</p><p>• Utilize Microsoft Excel to organize, calculate, and present cost data effectively.</p><p>• Maintain strong relationships with suppliers to streamline procurement processes.</p><p>• Review project documents thoroughly to identify potential cost-saving opportunities.</p><p>• Support internal teams by providing timely and reliable cost information.</p><p>• Monitor market trends to stay informed about pricing fluctuations and industry updates.</p><p>• Ensure all estimates comply with organizational standards and client expectations.</p><p>• Identify risks in project budgets and recommend solutions to mitigate them.</p>
  • 2025-11-12T16:28:46Z
NetSuite Integration Analyst
  • Milwaukee, WI
  • onsite
  • Contract / Temporary to Hire
  • 70.30 - 81.40 USD / Hourly
  • <p>We are looking for an experienced NetSuite Integration Analyst to lead and optimize NetSuite projects for our organization. This role requires a strong technical background to design, customize, and integrate scalable solutions that meet business requirements. As a Contract-to-hire position based in Milwaukee, Wisconsin, this is an excellent opportunity to demonstrate leadership in ERP systems and make a lasting impact.</p><p><br></p><p><strong>Please Note: This is an onsite role and the ERP is new to our client, so they hope for that onsite presence even though it's a cloud-based system in order to build the new Systems team up. If you are not willing to be in the office in Milwaukee, WI please do not apply!</strong></p><p><br></p><p><u>Responsibilities:</u></p><p>• Serve as the technical lead for NetSuite projects, ensuring successful implementation and system performance.</p><p>• Manage the execution of NetSuite projects, collaborating across teams to influence system architecture and design.</p><p>• Work closely with stakeholders to identify and refine technical and operational requirements.</p><p>• Develop advanced NetSuite customizations using SuiteScript, SuiteFlow, SuiteTalk, and SuiteBuilder.</p><p>• Design and implement scalable solutions, including custom modules, workflows, and integrations with platforms such as Salesforce, Viaesys, DataRails, Power BI, and Paycor.</p><p>• Oversee the maintenance and enhancement of existing NetSuite configurations and scripts to address issues and improve performance.</p><p>• Provide hands-on technical guidance during implementation cycles, system upgrades, and ongoing optimization efforts.</p><p>• Document technical solutions, configurations, and development workflows to ensure knowledge sharing and system sustainability.</p><p>• Perform additional tasks as needed to support the organization's technical and operational objectives.</p>
  • 2025-11-21T17:18:39Z
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