Search jobs now Find the right job type for you Explore how we help job seekers Contract talent Permanent talent Learn how we work with you Executive search Finance and Accounting Technology Marketing and Creative Legal Administrative and Customer Support Technology Risk, Audit and Compliance Finance and Accounting Digital, Marketing and Customer Experience Legal Operations Human Resources 2026 Salary Guide Demand for Skilled Talent Report Building Future-Forward Tech Teams Job Market Outlook Press Room Salary and hiring trends Adaptive working Competitive advantage Work/life balance Inclusion Browse jobs Find your next hire Our locations

48 results for Customer Service Manager in Racine, WI

Customer Service Manager
  • Rolling Meadows, IL
  • onsite
  • Contract / Temporary to Hire
  • 35.00 - 40.00 USD / Hourly
  • <p>We are looking for a dynamic Customer Service Manager to join our team in Rolling Meadows, Illinois. This contract to permanent position offers an opportunity to lead a collaborative team while driving exceptional customer experiences in the wholesale distribution industry. The ideal candidate will bring strategic leadership skills and a passion for fostering a positive and results-oriented environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide hands-on leadership to create a structured, supportive, and collaborative team culture focused on enhancing the customer experience.</p><p>• Supervise and develop a team of Customer Service Representatives and Parts & Shipping staff, ensuring accountability and effective teamwork.</p><p>• Oversee daily operations such as case management, workload distribution, and staff scheduling to maintain optimal service levels.</p><p>• Manage the entire Parts and Shipping function, including order processing, inventory coordination, fulfillment workflows, and warranty-related shipments.</p><p>• Drive process improvement initiatives to optimize order accuracy, shipping coordination, and customer satisfaction.</p><p>• Develop and maintain accurate standard operating procedures (SOPs) and training materials to ensure consistency across the team.</p><p>• Monitor and analyze performance metrics related to call handling, case resolution, and customer satisfaction scores to identify areas for improvement.</p><p>• Prepare and deliver reports on department performance, customer inquiries, and emerging trends to senior leadership.</p><p>• Collaborate with cross-functional teams to resolve customer issues, streamline processes, and support business growth.</p><p>• Lead training programs for new team members and existing staff, including onboarding, refresher courses, and job shadowing to enhance service quality.</p>
  • 2026-01-21T00:29:31Z
Customer Service Representative
  • Waukesha, WI
  • onsite
  • Contract / Temporary to Hire
  • 18.00 - 19.00 USD / Hourly
  • We are looking for a skilled Customer Service Representative to join our team in Waukesha, Wisconsin. This Contract to permanent position offers an excellent opportunity to deliver exceptional support, ensuring client satisfaction and maintaining efficient service operations. Ideal candidates will bring strong communication skills, problem-solving abilities, and a passion for helping others.<br><br>Responsibilities:<br>• Provide timely and detail-oriented assistance to customers by handling inbound and outbound calls.<br>• Accurately process and manage order entries to ensure seamless transactions.<br>• Address customer inquiries and resolve issues with a focus on delivering high-quality service.<br>• Collaborate with team members to maintain effective communication and problem resolution.<br>• Adhere to company policies and procedures while ensuring compliance with service standards.<br>• Maintain detailed records of customer interactions and transactions for reporting purposes.<br>• Offer solutions to improve customer satisfaction and enhance overall service delivery.<br>• Communicate product and service information clearly and effectively to customers.<br>• Handle a high volume of calls while maintaining a positive and empathetic attitude.<br>• Identify opportunities to streamline processes and improve customer experience.
  • 2026-01-29T16:44:03Z
Customer Service Representative
  • Hartland, WI
  • onsite
  • Contract / Temporary to Hire
  • 23.00 - 25.00 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Hartland, Wisconsin. This role involves managing customer interactions, processing orders, and handling accounts receivable tasks while ensuring efficient communication with various customer classes. The ideal candidate will have experience in consumer goods and be comfortable performing diverse responsibilities, including social media marketing and front desk duties. This is a Contract to long-term position, offering an opportunity to transition into a lasting role.<br><br>Responsibilities:<br>• Process order receipts and confirmations for retail, corporate, and wholesale customers.<br>• Accurately enter and route orders for various customer categories, including wholesale, distributors, web, retail, donations, and exports.<br>• Handle accounts receivable tasks such as invoicing, deposits, and responding to inquiries.<br>• Address customer service needs, including complaints, product inquiries, and requests for purchasing information.<br>• Manage donation requests and set up new customer profiles in the database.<br>• Perform filing and maintain organization for front desk and reception duties.<br>• Monitor aged receivables on a weekly basis to ensure timely follow-up.<br>• Generate monthly customer statements and prepare salesperson commission reports.<br>• Assist with social media marketing efforts on platforms like Facebook, Instagram, and Pinterest.<br>• Conduct annual tasks such as trade show lead follow-ups and rotating stock in the showroom.
  • 2026-01-09T15:18:40Z
Customer Service Representative
  • Mount Prospect, IL
  • onsite
  • Contract / Temporary to Hire
  • 21.85 - 25.30 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Mount Prospect, Illinois. In this contract-to-permanent position, you will play a pivotal role in delivering exceptional support to our clients, ensuring their inquiries are handled efficiently and professionally. This role requires strong communication skills and attention to detail to maintain high-quality customer experiences.<br><br>Responsibilities:<br>• Respond promptly to inbound calls and address customer inquiries with professionalism.<br>• Provide assistance with scheduling appointments and updating calendars as needed.<br>• Manage email correspondence and ensure timely responses to client queries.<br>• Perform accurate data entry tasks to maintain customer records and order information.<br>• Handle both inbound and outbound calls to support various customer service needs.<br>• Process order entries efficiently while maintaining attention to detail.<br>• Utilize Microsoft Excel and Word for documentation and reporting purposes.<br>• Collaborate with team members to resolve complex issues and deliver solutions.<br>• Maintain a positive and helpful attitude while interacting with clients.<br>• Ensure customer satisfaction by addressing concerns and providing clear resolutions.
  • 2026-01-22T17:49:06Z
Customer Service Representative
  • Chicago, IL
  • onsite
  • Contract / Temporary to Hire
  • 20.90 - 24.20 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Chicago, Illinois. This is a Contract to permanent employment opportunity, offering an excellent chance for professionals who value reliability and growth. The role involves providing exceptional support to credit union members through inbound calls, ensuring their needs are met with empathy and efficiency.<br><br>Responsibilities:<br>• Handle inbound calls from credit union members, addressing inquiries related to account balances, products, and services.<br>• Provide compassionate and patient assistance, especially to elderly members seeking detailed support.<br>• Utilize multiple software systems, including Symitaur, Amazon Connect, Smart Sheets, and Orpheus, to manage member accounts and inquiries effectively.<br>• Deliver accurate information about credit union offerings while maintaining professionalism and clarity.<br>• Collaborate with team members to resolve complex issues and escalate cases when necessary.<br>• Adhere to a structured training schedule, including orientation and advanced onboarding sessions.<br>• Maintain reliability in attendance and meet expectations for working two Saturdays per month.<br>• Apply strong communication skills to foster positive member experiences and loyalty.<br>• Stay updated on credit union products and services to enhance knowledge and service quality.
  • 2026-01-29T22:28:41Z
Customer Service Representative
  • Milwaukee, WI
  • onsite
  • Contract / Temporary to Hire
  • 18.00 - 19.00 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Milwaukee, Wisconsin. In this Contract to permanent position, you will play a key role in providing exceptional support to clients and ensuring their inquiries are resolved efficiently. This opportunity is ideal for individuals who excel in a fast-paced environment and are committed to delivering outstanding service.<br><br>Responsibilities:<br>• Respond promptly to inbound customer calls, addressing inquiries and resolving issues with attention to detail.<br>• Accurately input and process customer orders while maintaining attention to detail.<br>• Provide clear and concise information to customers regarding products, services, and order statuses.<br>• Manage outbound calls to follow up on customer requests or provide additional support.<br>• Maintain detailed and accurate records of customer interactions and transactions.<br>• Collaborate with team members to ensure seamless communication and customer satisfaction.<br>• Handle customer complaints effectively, escalating issues when necessary.<br>• Stay up-to-date with company policies and procedures to provide accurate information.<br>• Demonstrate a commitment to meeting performance metrics and service goals.<br>• Contribute to a positive work environment by supporting team objectives and fostering collaboration.
  • 2026-01-29T19:44:28Z
Customer Service Representative
  • Milwaukee, WI
  • onsite
  • Contract / Temporary to Hire
  • 18.00 - 19.00 USD / Hourly
  • We are looking for a motivated Customer Service Representative to join a dynamic non-profit organization based in Milwaukee, Wisconsin. In this contract to permanent role, you will play a key part in delivering exceptional service to clients and customers, ensuring their needs are met efficiently and professionally. This position offers an excellent opportunity to contribute to a meaningful cause while honing your customer service skills.<br><br>Responsibilities:<br>• Respond promptly to inbound customer calls, addressing inquiries and resolving concerns with professionalism.<br>• Process orders accurately and efficiently, ensuring all details are properly documented.<br>• Provide clear and concise information about products, services, and organizational initiatives.<br>• Maintain detailed records of customer interactions and transactions in the system.<br>• Collaborate with team members to ensure customer satisfaction and seamless service delivery.<br>• Handle outbound calls as needed to follow up on customer requests or provide additional support.<br>• Identify and escalate issues requiring advanced assistance to the appropriate departments.<br>• Continuously seek opportunities to enhance the customer experience and improve processes.<br>• Stay up-to-date with organizational policies, procedures, and service offerings.<br>• Ensure compliance with all relevant protocols and standards during customer interactions.
  • 2026-01-29T16:38:47Z
Pricing Coordinator
  • Rolling Meadows, IL
  • remote
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • <p>We are looking for a skilled Pricing Coordinator to join our team in Rolling Meadows, Illinois. In this role, you will play a critical part in handling pricing requests, ensuring compliance with policies, and providing accurate quotes for customers across specific trade lanes. You will also focus on maintaining strong communication with stakeholders and delivering high-quality pricing solutions that meet operational goals. This is a Long-term Contract position offering the opportunity to contribute to continuous improvement initiatives and drive successful outcomes.</p><p><br></p><p>Responsibilities:</p><p>• Manage and respond to daily pricing requests within assigned deadlines or service level agreements.</p><p>• Verify compliance with operational policies, including restrictions on commodities and embargoed countries.</p><p>• Document pricing activities thoroughly to ensure clear communication with operations staff.</p><p>• Track and report progress toward monthly goals and key performance indicators (KPIs).</p><p>• Build relationships with stakeholders within the network to maintain updated pricing for accessorial charges.</p><p>• Provide immediate door-to-door pricing solutions when required by customers.</p><p>• Collaborate with peers and management to identify and implement best practices for improving pricing processes.</p><p>• Analyze trends in pricing activities to enhance win ratios and overall performance.</p><p>• Ensure continuous improvement in the quality of pricing services through consistent evaluation and feedback.</p><p>• Perform other duties as assigned, contributing to operational excellence.</p>
  • 2026-01-19T16:28:38Z
Human Resources (HR) Manager
  • Elk Grove Village, IL
  • onsite
  • Permanent
  • 75000.00 - 85000.00 USD / Yearly
  • <p>Robert Half is supporting a valued client in the Schaumburg, IL area that is looking to add a Bilingual Spanish/English Senior Human Resources Generalist to their team. This organization is known for its commitment to quality, innovation, and long-term employee development. They operate in a fast‑paced, hands‑on manufacturing environment and are seeking an HR professional who thrives in a role that blends employee support, compliance, and day‑to‑day HR operations.</p><p><br></p><p>About the Role</p><p>This Senior HR Generalist will serve as a key resource for employees and leaders, supporting a wide range of HR functions including onboarding, benefits administration, employee relations, performance processes, and coordination with corporate HR and payroll teams. The ideal candidate enjoys being visible on the production floor, building relationships, and ensuring HR processes run smoothly and compliantly.</p><p><br></p><p>Key Responsibilities</p><ul><li>Maintain a strong presence on the production floor, offering support, answering questions, and reinforcing company culture.</li><li>Partner with corporate HR and payroll to process new hires, terminations, compensation changes, and other personnel actions.</li><li>Lead the full onboarding experience—from offer letter through first‑day orientation—including document verification and preparation of materials.</li><li>Administer employee benefits programs, including enrollments, changes, leaves of absence, and employee communication.</li><li>Manage workers’ compensation reporting, unemployment claims, disability cases, and related documentation.</li><li>Handle employee relations matters by addressing concerns, facilitating conflict resolution, and conducting investigations; escalate complex issues as appropriate.</li><li>Participate in disciplinary discussions, termination meetings, and investigative processes.</li><li>Track and maintain compliance for required and optional training programs such as safety, anti‑harassment, certifications, and continuing education.</li><li>Support compensation administration by drafting job descriptions, evaluating roles, recommending merit and promotional adjustments, and assisting with salary surveys.</li></ul><p><br></p><p><br></p>
  • 2026-01-14T17:05:22Z
Bilingual Teller
  • Milwaukee, WI
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 19.00 USD / Hourly
  • <p>We are looking for a dedicated and personable Bilingual Teller to join our team in Milwaukee, Wisconsin. This role focuses on delivering excellent customer service while managing financial transactions with precision and efficiency. As a Contract-to-permanent position, this opportunity provides a pathway to long-term employment within a dynamic non-profit organization.</p><p><br></p><p><strong>We would also consider a candidate who is not bilingual if they have background in being a bank teller. </strong></p><p><br></p><p>Responsibilities:</p><p>• Process a variety of financial transactions, including deposits, withdrawals, and loan payments, ensuring accuracy and timeliness.</p><p>• Assist members with inquiries about their accounts and offer solutions tailored to their financial needs.</p><p>• Actively promote credit union products and services to strengthen member relationships.</p><p>• Maintain organized and accurate records while adhering to credit union policies and regulatory guidelines.</p><p>• Balance cash drawer daily and address any discrepancies promptly to uphold operational standards.</p><p>• Foster a welcoming environment by delivering exceptional service to all members.</p><p>• Collaborate with team members to ensure branch operations run smoothly.</p><p>• Travel to other branches as needed to provide coverage and support.</p><p>• Utilize tools like Microsoft Excel and Word for record-keeping and reporting tasks.</p><p>• Schedule appointments and handle inbound and outbound calls to assist members effectively.</p>
  • 2025-12-30T14:33:35Z
Customer Service Representative
  • Menomonee Falls, WI
  • onsite
  • Permanent
  • 48000.00 - 52000.00 USD / Yearly
  • <p>We are looking for a dedicated Customer Service Representative for a Menomonee Falls, WI area organization. You will play a key role in ensuring smooth communication with clients, processing orders efficiently, and maintaining high standards of service. This position is ideal for someone who thrives in a fast-paced environment and enjoys solving problems while delivering exceptional customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries promptly and professionally, ensuring their needs are met with clarity and efficiency.</p><p>• Process and manage incoming orders, ensuring accuracy and timely entry into the system.</p><p>• Prepare and provide detailed quotes to clients, addressing any questions or concerns regarding pricing or specifications.</p><p>• Collaborate with internal teams to ensure customer satisfaction and resolve any issues that may arise.</p><p>• Maintain accurate records of customer interactions and transactions for reference and reporting purposes.</p><p>• Monitor order progress and communicate updates to clients as needed.</p><p>• Identify opportunities to improve customer service processes and contribute to enhancing overall client satisfaction.</p><p>• Handle complaints or concerns with empathy and professionalism, aiming to find effective resolutions.</p><p>• Stay informed about company products and services to offer accurate guidance and support.</p>
  • 2026-01-02T16:33:40Z
Client Services Specialist
  • Hartland, WI
  • onsite
  • Contract / Temporary to Hire
  • 21.85 - 25.30 USD / Hourly
  • We are looking for a skilled and detail-oriented Client Services Specialist to join our team in Hartland, Wisconsin. In this Contract to permanent position, you will play a pivotal role in coordinating printing projects, ensuring seamless communication between internal teams and external vendors. This is an excellent opportunity for individuals who excel in customer service and organizational tasks within the printing or publishing industry.<br><br>Responsibilities:<br>• Collaborate with internal teams to gather printing requirements and communicate them effectively to external vendors.<br>• Manage schedules, oversee bidding processes, and track statements of work to ensure project execution aligns with deadlines.<br>• Develop clear and precise job layouts and purchase orders to facilitate smooth production workflows.<br>• Oversee internal approval processes, ensuring timely completion and adherence to guidelines.<br>• Maintain consistent communication across departments and vendors to follow up on production progress and ensure all deliverables meet high-quality standards.<br>• Organize and document production operation statuses to enhance transparency and accessibility.<br>• Acquire proficiency in internal software systems and demonstrate knowledge of promotional or print product workflows.<br>• Monitor and review multiple reports to track project and production timelines, ensuring adherence to deadlines.
  • 2026-01-08T22:28:39Z
Billing Clerk
  • Highland Park, IL
  • onsite
  • Contract / Temporary to Hire
  • 23.75 - 27.50 USD / Hourly
  • We are looking for an experienced Billing Clerk to join our team in Highland Park, Illinois. This is a Contract to permanent position that requires strong attention to detail and exceptional organizational skills. The role involves managing customer billing processes and maintaining accurate financial records in a fast-paced office environment.<br><br>Responsibilities:<br>• Prepare and process customer invoices using QuickBooks Online to ensure accuracy and timeliness.<br>• Manage collections by following up on outstanding payments and resolving billing discrepancies.<br>• Utilize DocuSign to handle electronic documentation and signature processes efficiently.<br>• Audit customer files to identify and correct any inconsistencies or errors.<br>• Update and maintain the customer database to ensure information is current and accurate.<br>• Provide excellent customer service by addressing inquiries related to billing and payment.<br>• Collaborate with team members to streamline billing operations and improve workflow.<br>• Work on-site in a dog-friendly office environment for 30 to 40 hours per week.
  • 2026-01-27T20:43:44Z
Service Desk Team Lead
  • Schaumburg, IL
  • onsite
  • Permanent
  • 80000.00 - 100000.00 USD / Yearly
  • <p>We are seeking a confident and proactive Service Desk Team Lead to take ownership of our service desk operations. Reporting to the IT Operations Manager, you will manage a team of three in-house technicians plus outsourced Level 1 support, delivering exceptional end-user support in a 24x7 global enterprise.</p><p>This is a leadership role requiring strategic oversight—not a traditional “hands-on-keyboard” help desk position. You will be responsible for driving operational excellence, implementing new technologies, managing budgets, scaling team resources, and optimizing service levels through SLA management and possible outsourcing initiatives. You must bring accountability, strong decision-making, and a continuous improvement mindset to this function.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Lead and oversee daily service desk operations, providing clear direction and support</li><li>Serve as the escalation point for complex technical issues</li><li>Ensure SLA compliance and high standards for customer satisfaction and ticket resolution</li><li>Communicate professionally with users and stakeholders, both in person and via email</li><li>Identify and implement new technologies and process improvements to support ongoing business growth</li><li>Manage third-party support providers and outsourcing activities, including SLA development</li><li>Control service desk budgets and related costs</li><li>Flexibly scale team resources up or down as needed to ensure consistent performance</li><li>Promote a culture of continual learning and professional development through certifications and ongoing training</li></ul>
  • 2026-01-12T17:39:36Z
Warehouse Administrative Assistant
  • Germantown, WI
  • onsite
  • Temporary
  • 25.00 - 30.00 USD / Hourly
  • <p>Position Overview:</p><p>We are seeking a detail-oriented Warehouse Administrative Assistant with proven SAP experience to support our warehouse operations. The successful candidate will play a vital role in maintaining the accuracy and timeliness of shipping documentation, delivery schedules, and inventory records, while providing excellent customer service.</p><p>Essential Duties & Responsibilities:</p><p>• Utilize SAP to process, print, and distribute bill of ladings and outbound delivery reports.</p><p>• Compile and print shipping reports to ensure orders are accurate and dispatched on time.</p><p>• Perform routine inventory checks and updates within the SAP system, assisting with cycle counts as needed.</p><p>• Support scheduling of pickups, deliveries, and warehouse activities alongside warehouse management.</p><p>• Respond promptly to incoming calls and emails, providing customer service to internal and external customers.</p><p>• Liaise with shipping and logistics teams to monitor order status and resolve discrepancies.</p><p>• Maintain organized files and digital records of all shipping and warehouse documentation.</p><p>• Contribute to process improvements related to warehouse administration.</p>
  • 2026-01-09T15:03:45Z
Legal Assistant
  • Milwaukee, WI
  • onsite
  • Permanent
  • 40000.00 - 50000.00 USD / Yearly
  • <p>We are looking for a bilingual Legal Assistant fluent in Spanish and English to join our team in Milwaukee, Wisconsin. This is an excellent opportunity for someone passionate about the legal field and eager to contribute to the resolution of workers' compensation and personal injury cases. You will collaborate closely with an attorney, providing essential administrative and paralegal support to ensure efficient case management.</p><p><br></p><p>This position does not offer benefits.</p><p><br></p><p>Responsibilities:</p><p>• Communicate effectively with clients in both English and Spanish, offering updates and clarifications on legal matters.</p><p>• Collect, analyze, and summarize medical records and other case-related documentation.</p><p>• Prepare case files for demand letters, court proceedings, and other legal actions.</p><p>• Organize and maintain all documentation related to cases, ensuring easy access and accuracy.</p><p>• Assist the attorney with case management tasks, ensuring deadlines and client needs are met.</p><p>• Translate documents and communications between Spanish and English as needed.</p><p>• Coordinate calendar management tasks, including scheduling court dates and client meetings.</p><p>• Handle e-filing and court filings accurately and in a timely manner.</p><p>• Support civil litigation processes through detailed preparation and document management.</p><p>• Ensure smooth communication between clients and legal personnel.</p>
  • 2026-01-16T19:08:51Z
AVP of Operations
  • New Berlin, WI
  • onsite
  • Permanent
  • 75000.00 - 115000.00 USD / Yearly
  • <p>We are looking for an experienced and driven Operations Manager to oversee and optimize key workflows and processes within our organization. Based in New Berlin, Wisconsin, this leadership role will focus on improving operational efficiency, mentoring teams, and ensuring seamless collaboration across departments. The ideal candidate will thrive in a fast-paced environment and be committed to driving continuous improvement and scalable growth.</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee comprehensive operational workflows, including leasing, fleet administration, vendor coordination, billing, customer service, application processing, and renewals.</p><p>• Develop, refine, and document standard operating procedures (SOPs) to ensure consistency, compliance, and scalability.</p><p>• Monitor and analyze operational KPIs and metrics, implementing corrective actions to address performance gaps and improve outcomes.</p><p>• Lead and mentor a team of direct reports, fostering a culture of accountability, attention to detail, and continuous improvement.</p><p>• Facilitate smooth transitions for new clients by managing documentation, system setup, and onboarding processes.</p><p>• Conduct kickoff meetings to define timelines, roles, and communication strategies for new client relationships.</p><p>• Collaborate with sales, finance, accounting, vendors, and customer-facing teams to ensure seamless cross-functional operations.</p><p>• Oversee vendor relationships, ensuring adherence to service-level agreements and identifying opportunities for cost or service optimization.</p><p>• Drive the adoption and governance of Microsoft Dynamics systems, enhancing data integrity, workflow automation, and reporting capabilities.</p><p>• Identify inefficiencies and bottlenecks within operations and implement data-driven solutions to enhance scalability and readiness for growth.</p>
  • 2026-01-23T22:58:53Z
Controller
  • Brookfield, WI
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>Are you a highly motivated, team-oriented professional with a passion for leadership and accounting in a dynamic and fast-paced environment? Robert Half is proud to partner with a growing private equity client in their search for a <strong>Controller</strong>. This is an exciting opportunity to join a high-performing organization and make a direct impact on the success of their business.</p><p><br></p><p>For immediate consideration call Bill Johannes at 414-662-3416 or connect on Linked-In . All conversations will be confidential. If you or someone you know would qualify for any of the positions listed below feel free to have them call me as well. Thanks for any consideration and I look forward to helping you.  God Bless.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>As the <strong>Controller</strong>, you will:</p><ul><li>Lead, develop, coach, and maintain the accountability of the accounting team.</li><li>Oversee the Credit and Collections team (CFS) and Accounts Receivable processes.</li><li>Ensure the safe custody of assets, financial records, and corporate documents.</li><li>Manage and improve accounting policies, procedures, and controls.</li><li>Handle treasury management and oversee cash flow.</li><li>Supervise payroll operations and ensure accuracy and compliance.</li><li>Administer the employee 401(k) benefit plan and exercise full ownership.</li><li>Oversee and maximize the utilization of the Sage Intacct G/L System, ensuring it provides critical insights for the business.</li><li>Manage business insurance policies and maintain compliance.</li><li>Take full responsibility for the monthly close process, providing accurate and timely financial reporting.</li><li>Act as a point of contact for the annual audit, working with external auditors to ensure successful completion.</li><li>Oversee income tax functions and coordinate with external accounting firms for tax preparation and filing.</li><li>Collaborate with the Director of FP& A on monthly forecasting, annual financial planning, and financial reporting.</li><li>Work with functional department heads to monitor and manage monthly expenditures and budgets.</li><li>Provide leadership with key financial insights to support informed, strategic business decisions.</li><li>Drive process improvements and kaizen initiatives in the accounting team.</li><li>Perform other ad hoc duties as needed.</li></ul><p><br></p>
  • 2026-01-16T22:09:08Z
Staff Accountant
  • Pleasant Prairie, WI
  • onsite
  • Permanent
  • 60000.00 - 65000.00 USD / Yearly
  • We are looking for a detail-oriented Staff Accountant to join our team in Pleasant Prairie, Wisconsin. This role requires proficiency in financial reporting, tax preparation, and client communication, ensuring accurate and timely accounting services. The ideal candidate will have strong organizational skills and the ability to work collaboratively across multiple projects.<br><br>Responsibilities:<br>• Set up new clients in the accounting system by compiling and analyzing financial statements, tax returns, and other relevant information.<br>• Utilize and maintain proficiency in accounting software such as Greentree, Sage Fixed Asset Software, QuickBooks, Peachtree, and Microsoft Office.<br>• Prepare and deliver accurate monthly financial reports for clients within agreed timelines, ensuring compliance with industry standards.<br>• Collaborate with clients to address operational concerns, including sales, gross profit, payroll, operating expenses, and inventory management.<br>• Develop cash flow projections, budgets, and financial strategies to support client business performance.<br>• Provide training and mentorship to support staff and interns, fostering a productive and knowledgeable team.<br>• Create, review, and document financial reports, reconciliations, and workpapers for accuracy and future reference.<br>• Identify opportunities for service expansion and communicate them to the Accounting Manager.<br>• Ensure client deliverables are tracked, reviewed, and completed on schedule, maintaining regular communication with the Accounting Manager.<br>• Assist with the preparation and filing of income tax returns, personal property tax, annual filings, and other client-specific requirements.
  • 2026-01-13T21:48:52Z
Collections Specialist
  • New Berlin, WI
  • onsite
  • Permanent
  • 59000.00 - 60000.00 USD / Yearly
  • <p>We are looking for a dedicated Collections Specialist for a New Berlin, WI area organization. In this role, you will play a key part in managing overdue accounts, maintaining positive customer relationships, and ensuring efficient cash application processes. This position is ideal for someone who thrives in a fast-paced environment and has a strong background in accounts receivable and collections.</p><p><br></p><p>Responsibilities:</p><p>• Contact clients to address overdue payments and negotiate payment arrangements.</p><p>• Respond to inbound calls and provide excellent customer service related to billing inquiries.</p><p>• Maintain accurate records of collections activities and update client accounts accordingly.</p><p>• Support the cash application process by ensuring timely and accurate allocation of payments.</p><p>• Collaborate with internal teams to resolve discrepancies and improve collections efficiency.</p><p>• Generate and review reports to monitor account statuses and identify areas for improvement.</p><p>• Ensure compliance with company policies and procedures during the collections process.</p><p>• Assist in implementing strategies to reduce outstanding balances and improve cash flow.</p><p>• Communicate effectively with customers to address concerns and ensure satisfaction.</p>
  • 2026-01-13T14:08:50Z
Financial Planning & Analysis Manager
  • Schaumburg, IL
  • onsite
  • Permanent
  • 170000.00 - 175000.00 USD / Yearly
  • <p><em>The salary for this position is $170,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The #1 thing on everyone's mind right now: ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p><strong>Job Description:</strong></p><p>•      Lead monthly and quarterly financial reporting and analysis, including variance and profitability analysis, and produce comprehensive management and board reporting packages. Present written analysis to articulate key drivers, trends, and insights.</p><p>•      Develop and maintain annual budget and rolling forecast models, ensuring alignment with operational and financial goals. Regularly track and assess project performance and communicate results effectively to key stakeholders, including senior leadership and the Board of Directors.</p><p>Operational Performance & Metrics Analysis:</p><p>•      Conduct detailed analysis of operational drivers that impact company margin, including sales, contribution margins, operational expenses (OPEX), and delivery metrics (e.g., service tickets, labor hours, project timelines).</p><p>•      Provide root cause analysis and present findings and actionable insights to leadership to drive business improvements.</p><p>Process Improvement & System Integration:</p><p>•      Lead the design, implementation, and optimization of financial planning processes, systems, and tools, including business intelligence solutions.</p><p>•      Take a proactive role in leading process improvement initiatives and system enhancements, including the integration of any new forecasting tools into the business operations.</p><p>Strategic Financial Modeling & Cross-Functional Collaboration:</p><p>•      Develop financial models to support strategic initiatives, including customer pricing, labor staffing, and cost optimization.</p><p>•      Work closely with cross-functional teams across operations, sales, and leadership to ensure financial insights are integrated into business strategies and build strong working relationships with stakeholders to foster a collaborative environment.</p><p>Team Leadership & Development </p><p>•      Lead and mentor 1 Financial Analyst, providing training on financial reporting and analysis while fostering a collaborative team environment.</p><p>•      Provide hands-on leadership to promote continuous learning and deepen financial acumen.</p><p>•      Balance day-to-day execution with leadership responsibilities, ensuring the Analyst's success while maintaining your own individual deliverables. </p>
  • 2026-01-09T22:28:52Z
Patient Services Representative
  • Waukesha, WI
  • onsite
  • Temporary
  • 19.95 - 23.10 USD / Hourly
  • We are looking for a dedicated Patient Services Representative to join our team in Waukesha, Wisconsin. In this long-term contract position, you will play a key role in ensuring patients receive exceptional care and assistance throughout their visit. This role requires strong organizational skills, empathy, and the ability to handle multiple tasks in a fast-paced environment.<br><br>Responsibilities:<br>• Monitor patient flow to ensure timely and courteous service.<br>• Assist patients with various needs, such as referrals, directions, or locating mobility aids.<br>• Manage visit closures, including scheduling follow-up appointments and handling check-out procedures.<br>• File, retrieve, and deliver patient records while maintaining accurate documentation.<br>• Provide responsive support by addressing patient inquiries and resolving issues promptly.<br>• Handle inbound and outbound calls to schedule appointments and provide patient information.<br>• Utilize electronic health records (EHR) systems and medical software for efficient data management.<br>• Collaborate with medical staff to ensure seamless communication and patient care.<br>• Maintain professionalism and adaptability in handling shifting priorities.<br>• Uphold a welcoming and helpful environment for all patients.
  • 2026-01-23T21:28:35Z
Family Law Attorney
  • Lake Forest, IL
  • onsite
  • Permanent
  • 90000.00 - 130000.00 USD / Yearly
  • <p><strong>Family Law Associate Attorney | Lake Forest, IL</strong></p><p>A respected law firm in Lake Forest, IL seeks a skilled Family Law Associate Attorney with 3–6 years of legal experience to join our team. If you have a strong background in family law, a drive for client advocacy, and a desire for robust trial exposure, we want to connect with you.</p><p><br></p><p><strong>What We’re Looking For:</strong></p><p>·      Juris Doctor (JD) from an accredited law school and active license to practice in Illinois.</p><p>·      3–6 years of legal experience, with substantial family law background.</p><p>·      Prior trial or contested hearing experience highly preferred.</p><p>·      Outstanding written and verbal communication skills.</p><p>·      Self-motivated, hardworking, and committed to career growth.</p><p>·      Embraces a “work hard, play hard” environment within a supportive, collaborative team.</p>
  • 2026-01-07T19:24:20Z
Administrative Assistant
  • Crystal Lake, IL
  • onsite
  • Contract / Temporary to Hire
  • 22.00 - 26.00 USD / Hourly
  • <p>We are looking for a detail-oriented Administrative Assistant to join our team in Crystal Lake, Illinois. This is a contract-to-permanent position and <strong><u>experience within the property management industry is required.</u></strong> Looking for someone who thrives in a fast-paced environment and enjoys handling a variety of administrative tasks. The ideal candidate will bring excellent organizational skills and a proactive approach to supporting daily operations.</p><p><br></p><p>Responsibilities:</p><p>• Provide administrative support, including managing schedules, organizing documents, and maintaining records.</p><p>• Handle incoming calls professionally and direct inquiries to the appropriate team members.</p><p>• Perform data entry tasks with precision to ensure accuracy and completeness.</p><p>• Greet visitors and manage receptionist duties, creating a welcoming environment.</p><p>• Utilize Microsoft Office and Google Suite tools to prepare reports, presentations, and correspondence.</p><p>• Coordinate office activities, ensuring smooth daily operations and timely communication.</p><p>• Support property management-related tasks and assist in maintaining property records.</p><p>• Conduct follow-ups and respond to client inquiries in a timely manner.</p><p>• Collaborate with team members to streamline workflows and improve efficiency.</p><p>• Assist with other administrative tasks as needed to support the team.</p>
  • 2026-01-13T18:23:37Z
Accounting Manager
  • Skokie, IL
  • onsite
  • Permanent
  • 120000.00 - 140000.00 USD / Yearly
  • <p><em>The salary range for this position is $120,000-$140,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><br></p><p><strong><u>About the role</u></strong></p><p>In this role you will be preparing the SEC filings including coordinating and documenting supports to the financials and related footnote to ensure timely filing. Additionally, you will be assisting in the research and documentation of technical accounting and reporting matters, navigate new business initiatives and their corresponding accounting implications. The manager of SEC Reporting and Technical Accounting will be reporting to the Director of SEC Reporting and Technical Accounting. The ideal candidate is an avid learner and enjoys collaborating with people with a diverse set of talents in a dynamic and fast-paced environment.</p><p><br></p><p><strong><u>Key duties</u></strong></p><ul><li>Prepare the SEC filings (including 10-Q, 10-K, 8-K, Proxy, and associated XBRL reporting efforts) and ensure compliance with SEC rules and regulations and US GAAP,</li><li>Coordinate, prepare and ensure completeness and accuracy of supporting documentation for the financials and related disclosures (including Earnings Per Share and Statement of Cash Flow schedules), and assist with earnings releases, and other Investor Relations materials,</li><li>Work directly with external auditors and take responsibility for relevant audit requests</li><li>Monitor U.S. GAAP and SEC developments and lead the adoption of new accounting pronouncements and disclosure requirements,</li><li>Research accounting literature and prepare technical memorandums, white papers, and internal accounting policy documentation, to support accounting position and treatment of new transactions</li><li>Review new customer agreements under ASC 606 and coordinate with the Revenue team to ensure proper accounting treatment,</li><li>Work with the Controller and Accounting team to develop and maintain efficient processes and communication during the period-end close and audit,</li><li>Assist with the design and implementation of SOX compliant controls with the VP of Finance, the Finance Controller and the Director of SEC Reporting & Technical Accounting and ensure their effectiveness and efficiency overtime.</li></ul><p><br></p>
  • 2026-01-12T17:39:36Z
2