5 results for Customer Service Manager in Racine, WI

Customer Service Representative

Mount Prospect, IL
onsite
Contract / Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for a motivated Customer Service Representative to join our team in Mount Prospect, Illinois. This is a Contract to permanent position that offers the opportunity to demonstrate your skills in a dynamic environment. The role focuses on providing excellent support to clients while ensuring smooth communication and problem resolution. Responsibilities: • Respond promptly to inbound calls and address customer inquiries professionally. • Manage email correspondence to resolve issues and provide information. • Handle data entry tasks accurately to maintain organized records. • Schedule appointments and coordinate with clients as needed. • Process and enter customer orders efficiently to ensure timely delivery. • Collaborate with team members to address customer concerns effectively. • Use Microsoft Excel and Word to create and maintain reports. • Provide support in both inbound and outbound call scenarios. • Deliver exceptional customer service in a call center environment. • Maintain detailed and up-to-date documentation of customer interactions.
2026-03-02T00:00:00Z

Customer Service Representative

Waukesha, WI
onsite
Contract / Temporary to Hire
19 - 19 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Waukesha, Wisconsin. In this Contract to permanent position, you will play a pivotal role in ensuring customer satisfaction by addressing inquiries and processing orders efficiently. This is an excellent opportunity to contribute to the success of a non-profit organization while showcasing your communication and problem-solving skills. Responsibilities: • Handle incoming customer inquiries with professionalism and provide prompt resolutions to their concerns. • Process customer orders accurately while maintaining attention to detail. • Collaborate with other team members to ensure seamless communication and customer service delivery. • Manage both inbound and outbound calls, addressing customer needs effectively. • Maintain accurate records of customer interactions and transactions. • Provide product and service information to customers in a clear and concise manner. • Resolve complaints and escalate issues when necessary to ensure customer satisfaction. • Prioritize tasks to meet performance metrics and deadlines. • Continuously improve knowledge of company policies and procedures to enhance service quality. • Support the team in achieving customer service goals and objectives.
2026-03-05T00:00:00Z

Customer Service Representative

Hartland, WI
onsite
Contract / Temporary to Hire
23 - 25 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Hartland, Wisconsin. This role involves managing customer interactions, processing orders, and handling accounts receivable tasks while ensuring efficient communication with various customer classes. The ideal candidate will have experience in consumer goods and be comfortable performing diverse responsibilities, including social media marketing and front desk duties. This is a Contract to long-term position, offering an opportunity to transition into a lasting role. Responsibilities: • Process order receipts and confirmations for retail, corporate, and wholesale customers. • Accurately enter and route orders for various customer categories, including wholesale, distributors, web, retail, donations, and exports. • Handle accounts receivable tasks such as invoicing, deposits, and responding to inquiries. • Address customer service needs, including complaints, product inquiries, and requests for purchasing information. • Manage donation requests and set up new customer profiles in the database. • Perform filing and maintain organization for front desk and reception duties. • Monitor aged receivables on a weekly basis to ensure timely follow-up. • Generate monthly customer statements and prepare salesperson commission reports. • Assist with social media marketing efforts on platforms like Facebook, Instagram, and Pinterest. • Conduct annual tasks such as trade show lead follow-ups and rotating stock in the showroom.
2026-03-05T00:00:00Z

Customer Service Representative

Germantown, WI
onsite
Permanent
50000 - 55000 USD / Yearly
We are looking for a dedicated Customer Service Representative for a Germantown, WI area organization. In this role, you will play a key part in delivering exceptional service while managing various administrative tasks related to benefits administration. This position requires strong communication skills and a detail-oriented approach to ensure smooth operations. Responsibilities:• Provide prompt and attentive customer support, addressing inquiries and resolving issues efficiently.• Process and manage order entries, ensuring accuracy and timeliness.• Utilize SAP software to maintain and update records, ensuring data integrity.• Collaborate with internal teams to streamline workflows and improve customer satisfaction.• Track and manage customer accounts, ensuring all information is up-to-date.• Assist with administrative tasks related to benefits management and documentation.• Identify opportunities to enhance service delivery and implement improvements.• Maintain compliance with company policies and procedures while managing sensitive information.• Monitor and report on customer feedback to support continuous improvement.• Ensure all communications align with the company's standards and values.
2026-03-04T00:00:00Z

Supply Chain Manager

Oconomowoc, WI
onsite
Permanent
90000 - 110000 USD / Yearly
We are looking for a skilled Supply Chain Manager for an Oconomowoc, WI area organization. The ideal candidate will oversee and optimize supply chain processes, ensuring efficiency and alignment with organizational goals. This role requires expertise in logistics, procurement, and global supply chain management. Responsibilities:• Develop and implement strategies to enhance the efficiency and effectiveness of supply chain processes.• Manage procurement activities, including purchase requests, vendor negotiations, and contract management.• Analyze and improve logistics operations to ensure timely delivery and cost optimization.• Collaborate with internal teams and external partners to align supply chain activities with business objectives.• Monitor global supply chain trends and adapt strategies to address challenges and opportunities.• Ensure compliance with industry regulations and company policies throughout the supply chain.• Utilize data-driven approaches to identify areas for improvement and implement solutions.• Lead and mentor a team to achieve departmental goals and maintain high performance standards.• Coordinate inventory management to balance supply and demand effectively.• Develop and maintain relationships with suppliers to ensure reliable sourcing.
2026-02-25T00:00:00Z