<p>This <strong>entry-level</strong> role supports operational activities across various enterprise systems related to <strong>manufacturing, supply chain, finance, and commercial operations</strong>. The analyst will collaborate with both technical and business teams to resolve issues, assist with system enhancements, and support integration efforts. This position offers an excellent opportunity to gain <strong>broad exposure to enterprise IT systems</strong> within a multinational organization.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Support daily operations of enterprise applications, integrations, and data workflows</li><li>Troubleshoot and resolve system or data-related issues with internal and external stakeholders</li><li>Execute configuration updates, system checks, and user-requested changes under guidance</li><li>Assist with onboarding processes for partners, users, or data feeds</li><li>Participate in testing and validation of system updates and project rollouts</li><li>Create and maintain documentation for standard operating procedures and user support</li><li>Monitor system dependencies including certificates, file transfers, and scheduled tasks</li><li>Collaborate with global IT and business teams to ensure application reliability</li><li>Comply with internal controls, data governance standards, and regulatory requirements (e.g., SOX, GDPR)</li></ul><p><br></p>
<p><strong>Position Summary:</strong></p><p>We are seeking a <strong>Technical Business Analyst / Applications Analyst</strong> to support, enhance, and lead the implementation of enterprise systems, with a focus on <strong>systems integration, APIs, and reporting</strong>. While experience with Ellucian Colleague is a plus, we welcome candidates with expertise in other ERP systems or enterprise platforms used in higher education. The ideal candidate will have a strong background in business analysis, system configuration, and cross-platform integrations, particularly with cloud-based technologies.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and manage projects related to the implementation, enhancement, and integration of ERP or enterprise systems (e.g., finance, housing, HR, admissions).</li><li>Collaborate with stakeholders to gather, document, and analyze business and technical requirements.</li><li>Translate business needs into system functionality through configuration, workflow design, and limited coding/customization.</li><li>Work with APIs and integration tools to ensure seamless data exchange across systems.</li><li>Design and support reports and dashboards to meet operational and strategic decision-making needs.</li><li>Create and maintain documentation for system configurations, workflows, data mappings, and integrations.</li><li>Deliver user training and provide ongoing support for system users and departments.</li><li>Stay informed of best practices and trends in ERP systems, data integration, and higher education technology.</li></ul><p><br></p>
The IT Apple Support and End User Support detail oriented is responsible for deploying, configuring, maintaining, and supporting Apple macOS devices across the organization. This role ensures seamless onboarding, optimal performance, and secure Apple hardware and software operation. The specialist will be the subject matter expert (SME) for macOS environments and collaborate with cross-functional teams to support end-user productivity and IT compliance. Additionally, the specialist provides training to end users and IT staff on macOS systems and tools. <br> Primary duties/responsibilities: Manage MacBook devices using tools like Apple Business Manager. Regularly review and enhance the build and configuration processes while providing best practices for updates and patch management. Offer live support through phone, chat, or email. Build strong relationships with customers by sharing a passion for Apple products. Collaborate with team members and participate in training sessions to improve technical skills. Assist in creating online support experiences for Apple, including editing content and designing user interfaces. Maintain and update deployment workflows to align with OS upgrades and security policies. Automate provisioning processes for new hires and device refresh cycles. Provide Level 2 and Level 3 support for macOS-related incidents, such as OS issues, application crashes, network connectivity, and hardware diagnostics. Troubleshoot Apple peripherals (e.g., Magic Mouse, keyboards, AirPods) and software (e.g., Safari, Mail, iWork, Microsoft 365). Support remote users via MDM tools and remote desktop platforms. Ensure that macOS devices meet enterprise security standards. Apply OS patches and security updates in coordination with IT security teams. Monitor compliance using endpoint management dashboards and audit logs. Track Apple hardware inventory, manage asset tags, and coordinate device returns and replacements. Maintain accurate records in ServiceNow or equivalent ITSM platforms. In addition to supporting the Apple environment, assist end users with company laptops. Perform incident ticket processes, responding to assigned tickets (routine and urgent) within the timeframe specified by the service level agreement and working through issues to resolution. Maintain appropriate documentation within the incident system as determined
<p><strong>Summary</strong></p><p>The Business Intelligence Analyst (Entry Level) supports the Business Intelligence & Data team by understanding and writing data queries, building visualizations, and working with end users to obtain clear and concise report requirements. The candidate should have familiarity with data models/relationships and strong analytical skills with great attention to detail. Eagerness to learn the business is a must. </p><p><strong> </strong></p><p><strong>Key Responsibilities</strong></p><ul><li>Assist in developing, maintaining, and enhancing dashboards and reports using BI tools </li><li>Extract, transform, and load (ETL) data from various sources into BI tools and databases </li><li>Perform data validation, reconciliation, and quality checks across multiple data sources</li><li>Translate business requirements into technical reporting specifications</li><li>Document data sources, transformations, metrics definitions, and report logic</li><li>Collaborate with BI & Data team and business stakeholders to produce impactful reports</li></ul><p><br></p>
<p><strong>Role Summary</strong></p><p>As a Technical Project Manager focused on data and AWS cloud, you will lead the planning, execution, and delivery of engineering efforts involving data infrastructure, data platforms, analytics, and cloud services. You will partner with data engineering, analytics, DevOps, product, security, and business stakeholders to deliver on key strategic initiatives. You are comfortable navigating ambiguity, managing dependencies across teams, and ensuring alignment between technical direction and business priorities.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead end-to-end technical projects pertaining to AWS cloud, data platforms, data pipelines, ETL/ELT, analytics, and reporting.</li><li>Define project scope, objectives, success criteria, deliverables, and timelines in collaboration with stakeholders.</li><li>Create and maintain detailed project plans, roadmaps, dependency maps, risk & mitigation plans, status reports, and communication plans.</li><li>Track and monitor project progress, managing changes to scope, schedule, and resources.</li><li>Facilitate agile ceremonies (e.g., sprint planning, standups, retrospectives) or hybrid methodologies as appropriate.</li><li>Serve as the bridge between technical teams (data engineering, DevOps, platform, security) and business stakeholders (product, analytics, operations).</li><li>Identify technical and organizational risks, escalate when needed, propose mitigation or contingency plans.</li><li>Drive architectural and design discussions, ensure technical feasibility, tradeoff assessments, and alignment with cloud best practices.</li><li>Oversee vendor, third-party, or external partner integrations and workstreams.</li><li>Ensure compliance, security, governance, and operational readiness (e.g., data privacy, logging, monitoring, SLA) are baked into deliverables.</li><li>Conduct post-implementation reviews, lessons learned, and process improvements.</li><li>Present regularly to senior leadership on project status, challenges, KPIs, and outcomes.</li></ul>
Essential Duties and Responsibilities: <br> · Responsible for leveraging existing data systems to meet the information management needs of the organization.<br> · Responsible for understanding the underlying data structures of the organization, accessing the data and delivering it in understandable and useable formats as it relates to the front end of software & healthcare operations.<br> · Conducts assessments of the medical informatics environments, synthesizes pertinent information and creates standard reporting that meets the business and clinical needs of the organization.<br> · Collaborates with the leadership and executive management team in the development of new and enhanced reporting templates.<br> · Serves as the primary liaison as it pertains to informatics for related activities and the overall integration of programs and products with organization wide electronic activities.<br> · Collaborates with staff in the use of both internal and external resources to support research, discovery and analysis needs of the organization.<br> · Works with staff to implement appropriate practices, procedures and technology to maintain and enrich the information resources of the organization throughout its lifecycle.<br> · Consults with Management and the Information Technology Department, training & operations in the application of information management practices to software development initiatives.<br> · Demonstrates core competency in Cognos and any other SRH report writing tool, as well as development, support and enhancements of these tools.<br> · Supervise Informatics department ensuring positive, stable work environment including internal communication to superiors and subordinates, cross train, performance review and managing deliverables.<br> · Provide project management of all long term department assignments by planning, organizing, securing, managing, leading, and controlling resources to achieve specific goals.<br>Qualifications: <br> · Education: HS Diploma Bachelor’s degree in Computer Science, Information Technology, Data Science, or a related field strongly preferred.<br> · Relevant certifications in TIBCO Spotfire and IBM Cognos Analytics are a plus<br>Preferred Experience:<br> · 5+ years in healthcare analytics or informatics<br> · 2+ years managing multi-tenant or multi-site analytics environments<br> · Hands-on experience with:<br> o TIBCO Spotfire<br> o IBM Cognos<br> o eClinicalWorks (eCW) database and reporting structures<br> · Strong understanding of healthcare data models and workflows<br> · Experience in FQHCs, IDNs, ACOs, or managed care risk environments<br> · Knowledge of population health and care management platforms<br> · Experience supporting payer or delegated risk reporting<br> · Familiarity with cloud or hybrid analytics architectures<br> · SQL and relational databases (eCW, SQL Server, Oracle, PostgreSQL, etc.)<br> · Healthcare data standards (ICD-10, CPT, HCPCS, LOINC, SNOMED)<br> · Quality and value-based care frameworks (UDS, HEDIS, HCC/RAF, CMS programs)<br> · Data security, HIPAA, and role-based access controls
<p>We are seeking a highly skilled and detail-oriented Senior Business Analyst to support the design, enhancement, and continuous improvement of our Global Portal<strong>.</strong> This role will partner closely with Product Management, IT, Operations, and Business Stakeholders to define and deliver solutions that drive exceptional digital experiences for our customers.</p><p>The ideal candidate has deep experience in end-to-end process mapping, requirements gathering and documentation, and translating business needs into clear, actionable user stories and use cases. The Sr. BA will play a pivotal role across the solution lifecycle—from ideation to implementation, testing, training, and post-launch support.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Elicit, analyze, and document business, functional, and non-functional requirements through workshops, stakeholder interviews, process analysis, and existing system reviews.</li><li>Create detailed current and future state process maps, identifying gaps, inefficiencies, and opportunities for automation and optimization.</li><li>Develop and maintain comprehensive use cases and process flows in collaboration with cross-functional teams.</li><li>Facilitate alignment between Product Management, Development, QA, and Stakeholders to ensure clear understanding of requirements and priorities.</li><li>Support User Acceptance Testing (UAT)/Operational Readiness Testing (ORT) through test case creation, execution support, and validation of requirements.</li><li>Lead or support training, knowledge transfer, and documentation efforts for internal users and external customers when needed.</li><li>Serve as a subject matter expert (SME) for the Global Portal, ensuring a cohesive and consistent customer experience across products and regions.</li><li>Partner with change management teams to ensure business readiness and successful adoption of portal enhancements.</li><li>Collaborate with Product and Program Managers to track delivery status, mitigate risks, and manage scope changes.</li></ul><p> </p>
We are looking for an IT & Business Systems Analyst to join our team in Oyster Bay, New York. In this role, you will play a key part in bridging technology and business needs by optimizing systems, improving workflows, and supporting IT operations. The ideal candidate will have a strong background in business analysis, system coordination, and technical problem-solving.<br><br>Responsibilities:<br>• Collaborate with stakeholders to identify, analyze, and document requirements for software projects and system enhancements.<br>• Manage and enhance the Kace ticketing system, focusing on workflow optimization and reporting.<br>• Assess and recommend technology solutions in collaboration with the IT Manager and external vendors.<br>• Coordinate system implementations, lead user training sessions, and create comprehensive documentation to support users.<br>• Partner with the Manufacturing Process Analyst to align IT strategies with operational workflows.<br>• Develop and maintain standardized IT processes, ensuring clear communication and efficient workflows across teams.<br>• Oversee the management and organization of SharePoint content and structure to improve usability.<br>• Identify opportunities for automation using Microsoft tools and third-party applications, and implement solutions.<br>• Work with external vendors to enhance website content management systems.<br>• Provide backup support for desktop and end-user IT-related issues to ensure seamless operations.
<p><strong>Business Intelligence Analyst</strong></p><p><br></p><p><strong>Location:</strong> Fully Remote (New Haven, CT)</p><p><strong>Employment Type:</strong> 3-Month Contract to Permanent</p><p><br></p><p><strong>Overview</strong></p><p>We are seeking an experienced Business Intelligence Analyst to support enterprise reporting, analytics, and data-driven decision-making. This role works closely with business and technical stakeholders to deliver insights that inform strategy, operations, and performance. The ideal candidate brings a strong analytical foundation, sound business judgment, and the ability to operate with minimal oversight in a dynamic environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Partner with business leaders and functional teams to translate high-level objectives into analytical and reporting solutions</li><li>Design, develop, and maintain dashboards, reports, and analytical models that support both strategic and operational decision-making</li><li>Interpret complex data sets to identify trends, risks, and opportunities across the organization</li><li>Provide guidance on data usage, definitions, and best practices to ensure consistency and reliability</li><li>Support data quality initiatives, validation efforts, and continuous improvement of reporting processes</li><li>Perform ad hoc analysis and provide executive-ready insights as business needs evolve</li><li>Communicate findings clearly and confidently to technical and non-technical audiences</li><li>Contribute to longer-term analytics and reporting roadmaps as needed</li></ul><p><br></p>
<p>Robert Half is currently working a client on their search for an Inventory Control Specialist/Office Admin Support with experience working in a public accounting firm. This candidate will oversee day-to-day administrative tasks, coordinating office activities and providing HR support. Duties for this role will consist of: sorting and distributing incoming and outgoing mail and packages, drafting and sending internal office communications, calendar management, maintaining electronic and hard copy files, coordinating office maintenance and repairs, assisting with basic bookkeeping transactions, processing payroll/timecards, conducting phone screens and maintaining the upkeep/cleanliness of the office. The ideal Inventory Control Specialist/Office Admin Support for this role should have outstanding communication and interpersonal skills, excellent organizational skills, and strong multi-tasking capabilities.</p><p><br></p><p>· Serve as the first point of contact for visitors, clients, and directing staff inquiries</p><p>· Manage calendars, schedule meetings, and coordinate appointments</p><p>· Answer and direct incoming calls</p><p>· Process timely customer orders and request</p><p>· Assist with inventory analysis</p><p>· Process incoming mail and packages</p><p>· Answer and direct incoming calls</p><p>· Draft email and written correspondence</p><p>· Assist with billing and bookkeeping activities</p>
Job Details: - Technical and end user operation management of data warehouse and business intelligence infrastructure on day-to-day basis - Full responsibility of new development tasks to expand functionality of current data warehouse including dashboards/reports - Working with Finance to gather/analyze reporting requirements (Business Analysis) - Presenting technical solutions for new business requirements to manager and final technical implementation - Actively supporting end users and error management of data warehouse with dashboards/reports - Organizing technical and end user testing for final deployments to different technical environments - Creating/maintaining technical and end user documentation - Second technical contact for Business Intelligence
<p><strong>Job Title: </strong>IT Project Manager (Fully Remote)</p><p><strong>Work Location:</strong> Fully Remote (Organization is based in New Haven, CT)</p><p><strong>Hours:</strong> 40 Hours weekly, Monday- Friday</p><p><strong>Hire Type:</strong> 3 Months (Contract to Permanent Hire)</p><p><br></p><p><em>Detailed Job Description Is Available For Interested Applicants </em></p>
<p>100,000 - 120,000</p><p><br></p><p>benefits:</p><ul><li>health insurance</li><li>dental</li><li>vision</li><li>401k</li><li>paid time off</li><li>paid holidays</li></ul><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Process daily ACH transactions, including returns, NOCs, reversals, and corrections.</li><li>Monitor ACH files for accuracy and ensure timely submission and settlement.</li><li>Review and resolve ACH exceptions, discrepancies, and rejected items.</li><li>Assist branches, clients, and internal departments with ACH‑related inquiries.</li><li>Maintain compliance with NACHA rules, banking regulations, and internal policies.</li><li>Perform risk monitoring for ACH activity and escalate issues when necessary.</li></ul><p><br></p><p><br></p>
