<p>Are you an experienced Systems Administrator with a strong background in infrastructure and systems management, eager to contribute to the success of a dynamic professional services firm? This hybrid role, based out of downtown Boston, offers the opportunity to grow your skills in a collaborative environment while working onsite 3 days per week. If you’re skilled in Windows Server environments, Active Directory, VMware, and backup solutions, we’d like to hear from you!</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Server Management:</strong> Manage and maintain Windows Servers (2016, 2019, 2022), ensuring reliability, performance, and scalability to meet business needs.</li><li><strong>Active Directory Administration:</strong> Maintain and configure Active Directory infrastructure, including DNS, DHCP, FSMO roles, Sites and Services, and group policies.</li><li><strong>Virtualization Support:</strong> Administer VMware environments, including Horizon and gold image maintenance, ensuring optimal virtualization operations.</li><li><strong>Cluster Configuration:</strong> Assist with configuring and maintaining server clusters (experience here is a plus but not required).</li><li><strong>Backup & Recovery:</strong> Take ownership of backup strategies and recovery operations, particularly using solutions such as Veeam; ensure data integrity and implement effective disaster recovery protocols.</li><li><strong>Monitoring & Maintenance:</strong> Conduct regular system monitoring, troubleshooting, and preventive maintenance to address issues proactively.</li><li><strong>Security & Compliance:</strong> Ensure systems adhere to organizational security standards and compliance requirements.</li><li><strong>Documentation:</strong> Create and maintain detailed records of configurations, processes, troubleshooting guides, and incident reports.</li></ul><p><br></p>
<p>Robert Half is currently partnering with a leading Boston Managed Service Provider (MSP) that caters to top-tier financial services firms and law firms, providing white-glove IT services. To further bolster their exceptional service delivery, the firm seeks an experienced Service Desk Engineer. In this position, you will be responsible for providing Tier III level remote and desk-side "white glove" support, ensuring effective resolution of backend system tickets and successful performance of infrastructure and server maintenance. You will liaise with clients, improving their technical systems and ensuring their complete satisfaction. Candidates need experience working at an MSP with a proven track record of responding to a high-volume of tickets.</p><p>Responsibilities:</p><ol><li>Respond to and resolve backend system tickets including but not limited to physical disk status, event log errors, virtual disk space, DHCP/DNS management.</li><li>Perform infrastructure/server maintenance tasks including firewall firmware updates, switch updates, Dell Lifecycle, ESXi upgrades, and server patching.</li><li>Provide seamless support for Microsoft 365, Windows Server, Virtualization/ESXi, Backup systems, Antivirus/MDR Systems, Multi-Factor Authentication, E-mail Security Services, and PSAs such as Autotask or Connectwise.</li><li>Familiarize with Azure AD, Zerto/Veeam/Disaster Recovery, small business integrations, M365 Backup Systems, Microsoft MFA, DUO, Mimecast, SOPHOS, Threatlocker, and Datto RMM/LogMeIn.</li><li>Use relevant programming languages for automation scripting tasks, manage VoIP systems, and gain experience with industry-specific applications in law, architecture, and finance.</li></ol><p><br></p>
<p><strong>Job Title:</strong> MSP Network Administrator</p><p><strong>Location:</strong> Providence, RI (<strong><u>Onsite, Monday–Friday</u></strong>)</p><p><strong>Company Size:</strong> 10 Employees</p><p><strong>Industry:</strong> Managed Services Provider (MSP)</p><p><strong>Employment Type:</strong> Full-Time</p><p><br></p><p><strong>About Us</strong></p><p>We’re a small but growing MSP based in Providence, RI, specializing in help desk and desktop support for a diverse client base. Our team is passionate about delivering responsive, high-quality IT services. As we expand, we’re looking to bring on a senior-level Network Administrator to strengthen our technical capabilities and provide escalation support for complex infrastructure issues.</p><p><br></p><p><strong>Position Overview</strong></p><p>The Network Administrator will serve as the senior technical resource within our team, supporting and maintaining client networks, systems, and firewalls. This role is ideal for someone who enjoys hands-on work, mentoring junior staff, and solving challenging infrastructure problems. You’ll be the go-to expert for escalations and will play a key role in improving our service delivery and technical standards.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Act as the escalation point for help desk and desktop support technicians.</li><li>Monitor, maintain, and troubleshoot client networks, servers, and firewalls.</li><li>Configure and manage switches, routers, firewalls (e.g., SonicWall, Fortinet, Cisco), and VPNs.</li><li>Perform system upgrades, patch management, and backup verification.</li><li>Assist with onboarding new clients and performing network assessments.</li><li>Document network configurations and maintain accurate client records.</li><li>Collaborate with the team to improve internal processes and technical documentation.</li><li>Provide occasional client-facing support for high-level issues or project work.</li></ul><p><br></p>
We are looking for a skilled Systems Engineer to join our dynamic team in Braintree, Massachusetts. This is a long-term contract position where you will play a key role in managing and maintaining IT systems for a multi-building campus with over 1,000 end users. The ideal candidate will have strong technical expertise, excellent problem-solving abilities, and a passion for working collaboratively in a team-oriented environment.<br><br>Responsibilities:<br>• Administer and maintain VMware systems, including server hosting and virtualization.<br>• Configure and manage firewalls, particularly Palo Alto devices, to ensure network security.<br>• Perform regular server maintenance and administration tasks for Windows systems.<br>• Manage cloud backups using Druva and oversee local backup solutions.<br>• Address Tier 2/3 network-related tickets and resolve issues with Cisco routers and switches.<br>• Collaborate with IT team members and consultants on projects such as access point replacements and switch upgrades.<br>• Support Active Directory and Entra environments, ensuring smooth operation and user access.<br>• Participate in system recovery processes and troubleshoot backup-related issues.<br>• Assist in IT infrastructure projects, partnering with external network consultants as needed.<br>• Provide technical expertise for Google Workspace and Mac OS environments as required.
The client looking for a mid-senior level developer to build and manage user interfaces for their application. Qualified candidates must be end to end developers that can take initiative and provide details on problems and solutions using technologies.<br><br>Essential Skills:<br>o Microsoft .NET Framework: Asp .Net with C# (Required)<br>o Azure SQL Server database design, development, and administration (Required)<br>o Web development with ASP.NET, including Web Forms, MVC, and Okta APIs (Required)<br>o Web application development with HTML, CSS and JavaScript<br>o Configuration and administration of Internet Information Services & Azure Web Apps<br>o Software, data, and web site security, including secure communications<br>o Software development practices - SDLC and Agile<br>o Build and release processes using Azure DevOps<br>o Source control (TFVC & Git)<br>o Experience with Okta Identity Management (certification a plus)<br>o Experience with Sitecore Ver 10 (certification a plus)<br>o Experience with BootStrap (a plus)<br><br><br>Job Duties/Responsibilities<br>• Researching, designing, implementing, and managing software applications<br>• Testing and evaluating new applications and tools (client will be migrating Legacy apps to .Net 6)<br>• Identifying areas for modification in existing programs and subsequently developing these modifications<br>• Troubleshooting and debugging issues within applications<br>• Application integration between various MassHousing applications (inhouse and SaaS tools)<br>• Writing and implementing creative and efficient code<br>• Determining operational practicality<br>• Developing quality assurance procedures<br>• Deploying software tools, processes, and metrics<br>• Maintaining and upgrading existing systems<br>• Training users<br>• Assist with analysis and testing as necessary<br>• Collaborate with fellow developers (9 total with 1 Lead Architect)
We are looking for a detail-oriented Admissions Administrative Assistant to join our team on a long-term contract basis. In this role, you will support the admissions process by ensuring the accurate handling and processing of applications. This position is based in Smithfield, Rhode Island, and offers an excellent opportunity to contribute to a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Accurately review and process admission applications in accordance with established guidelines.<br>• Input applicant data into the admissions database with precision and attention to detail.<br>• Verify information submitted by applicants to ensure completeness and compliance with requirements.<br>• Maintain records and documentation related to prospective students and applicants.<br>• Collaborate with team members to address discrepancies or missing information in applications.<br>• Adapt quickly to new software systems used in the admissions process.<br>• Assist with administrative tasks, such as scheduling and correspondence, to support the admissions office.<br>• Ensure confidentiality and security of applicant information throughout the admissions cycle.<br>• Provide excellent customer service when interacting with applicants and stakeholders.<br>• Contribute to the continuous improvement of admissions procedures and processes.
<p>We are looking for an experienced HR Director to lead and manage all aspects of human resources for a security firm based in Westwood, Massachusetts. This role involves overseeing key HR functions, including employee relations, compliance, and training programs, while fostering alignment with the company's strategic objectives. The ideal candidate will bring extensive leadership experience and a strong generalist background to effectively support a dynamic workforce.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the development and implementation of training programs for security personnel, ensuring they meet organizational and industry standards.</p><p>• Plan, design, and administer HR programs and procedures that align employees with the company’s strategic goals.</p><p>• Lead the implementation of performance management systems for staff, excluding senior executives and client managers.</p><p>• Develop and execute compensation strategies that align with organizational objectives.</p><p>• Establish and enforce policies and standards related to workplace health and safety.</p><p>• Ensure compliance with local, state, and federal reporting requirements and regulations.</p><p>• Build and maintain strong relationships with executives, managers, and employees, providing guidance and coaching as needed.</p><p>• Conduct disciplinary meetings, terminations, and investigations in a thorough and consistent manner.</p><p>• Manage unemployment claims, workers’ compensation cases, and union grievances.</p><p>• Oversee compliance with union contracts and other organizational regulations.</p>
