<p><strong>Job Title:</strong> MSP Network Administrator</p><p><strong>Location:</strong> Providence, RI (<strong><u>Onsite, Monday–Friday</u></strong>)</p><p><strong>Company Size:</strong> 10 Employees</p><p><strong>Industry:</strong> Managed Services Provider (MSP)</p><p><strong>Employment Type:</strong> Full-Time</p><p><br></p><p><strong>About Us</strong></p><p>We’re a small but growing MSP based in Providence, RI, specializing in help desk and desktop support for a diverse client base. Our team is passionate about delivering responsive, high-quality IT services. As we expand, we’re looking to bring on a senior-level Network Administrator to strengthen our technical capabilities and provide escalation support for complex infrastructure issues.</p><p><br></p><p><strong>Position Overview</strong></p><p>The Network Administrator will serve as the senior technical resource within our team, supporting and maintaining client networks, systems, and firewalls. This role is ideal for someone who enjoys hands-on work, mentoring junior staff, and solving challenging infrastructure problems. You’ll be the go-to expert for escalations and will play a key role in improving our service delivery and technical standards.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Act as the escalation point for help desk and desktop support technicians.</li><li>Monitor, maintain, and troubleshoot client networks, servers, and firewalls.</li><li>Configure and manage switches, routers, firewalls (e.g., SonicWall, Fortinet, Cisco), and VPNs.</li><li>Perform system upgrades, patch management, and backup verification.</li><li>Assist with onboarding new clients and performing network assessments.</li><li>Document network configurations and maintain accurate client records.</li><li>Collaborate with the team to improve internal processes and technical documentation.</li><li>Provide occasional client-facing support for high-level issues or project work.</li></ul><p><br></p>
<p>Are you an experienced Systems Administrator with a strong background in infrastructure and systems management, eager to contribute to the success of a dynamic professional services firm? This hybrid role, based out of downtown Boston, offers the opportunity to grow your skills in a collaborative environment while working onsite 3 days per week. If you’re skilled in Windows Server environments, Active Directory, VMware, and backup solutions, we’d like to hear from you!</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Server Management:</strong> Manage and maintain Windows Servers (2016, 2019, 2022), ensuring reliability, performance, and scalability to meet business needs.</li><li><strong>Active Directory Administration:</strong> Maintain and configure Active Directory infrastructure, including DNS, DHCP, FSMO roles, Sites and Services, and group policies.</li><li><strong>Virtualization Support:</strong> Administer VMware environments, including Horizon and gold image maintenance, ensuring optimal virtualization operations.</li><li><strong>Cluster Configuration:</strong> Assist with configuring and maintaining server clusters (experience here is a plus but not required).</li><li><strong>Backup & Recovery:</strong> Take ownership of backup strategies and recovery operations, particularly using solutions such as Veeam; ensure data integrity and implement effective disaster recovery protocols.</li><li><strong>Monitoring & Maintenance:</strong> Conduct regular system monitoring, troubleshooting, and preventive maintenance to address issues proactively.</li><li><strong>Security & Compliance:</strong> Ensure systems adhere to organizational security standards and compliance requirements.</li><li><strong>Documentation:</strong> Create and maintain detailed records of configurations, processes, troubleshooting guides, and incident reports.</li></ul><p><br></p>
