We are looking for a dedicated Customer Service Representative to join our team in Princeton, New Jersey. In this long-term contract position, you will play a pivotal role in ensuring customer satisfaction by addressing inquiries, resolving issues, and managing orders efficiently. This role is ideal for individuals who thrive in a fast-paced environment and are committed to delivering top-tier service.<br><br>Responsibilities:<br>• Respond promptly to incoming customer inquiries via phone or email, ensuring a high level of professionalism and accuracy.<br>• Process and manage customer orders using SAP software, maintaining attention to detail throughout.<br>• Collaborate with internal teams to address issues and provide timely resolutions to customer concerns.<br>• Maintain accurate customer records and update relevant systems as needed.<br>• Utilize Excel formulas to analyze data and support customer-related reporting.<br>• Handle high-volume inbound calls with efficiency and courtesy.<br>• Follow company protocols to ensure compliance with all customer service standards.<br>• Identify opportunities for process improvement to enhance customer satisfaction.<br>• Provide clear and concise information to customers regarding products, services, and order status.<br>• Build strong relationships with customers to foster loyalty and trust.
We are looking for a skilled Customer Service Representative to join our team in New York, New York. This is a Contract to permanent position within the dynamic Real Estate & Property industry. The role requires a detail-oriented individual with excellent communication skills and the ability to handle customer inquiries professionally and efficiently.<br><br>Responsibilities:<br>• Respond to inbound and outbound customer calls, ensuring a positive and helpful experience.<br>• Address customer inquiries via email correspondence in a timely and accurate manner.<br>• Perform data entry tasks to maintain and update customer records accurately.<br>• Utilize Microsoft Excel and Word to manage and organize information effectively.<br>• Schedule appointments and coordinate with customers and internal teams.<br>• Process order entries while maintaining a high level of attention to detail.<br>• Apply call center and customer service expertise to resolve issues promptly.<br>• Use Yardi software to assist with property management-related tasks, if applicable.<br>• Collaborate with other departments to ensure seamless customer support.
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Wayne, Pennsylvania. In this long-term contract role, you will be responsible for delivering exceptional service to clients, handling inquiries, and managing customer accounts efficiently. This position offers an opportunity to contribute to a dynamic manufacturing environment while building strong relationships.<br><br>Responsibilities:<br>• Respond promptly to inbound customer calls and provide accurate information regarding services and products.<br>• Process payments efficiently while ensuring compliance with company policies and procedures.<br>• Maintain and update customer accounts, ensuring all financial records and details are accurate.<br>• Assist customers with billing inquiries, resolving issues in a timely and thorough manner.<br>• Collaborate with team members to ensure seamless operations and effective communication.<br>• Utilize Microsoft Office Suite and other tools to manage documentation and customer data.<br>• Address customer concerns regarding insurance, tax, and payoff-related queries.<br>• Scan and organize documents for submission to ensure proper record-keeping.<br>• Partner with vendors and other departments to resolve customer issues and inquiries.<br>• Deliver outstanding written and verbal communication to enhance customer satisfaction.
We are looking for a motivated Customer Service Representative to join our team in Hackensack, New Jersey. In this contract to permanent position, you will play a pivotal role in delivering excellent service, managing customer inquiries, and ensuring smooth order processes. This is an excellent opportunity for someone who thrives in a dynamic environment and values building strong client relationships.<br><br>Responsibilities:<br>• Provide precise and timely pricing information to customers for various products.<br>• Accurately enter and oversee customer orders, ensuring deadlines are met.<br>• Initiate outbound calls to potential clients to introduce company offerings and secure sales.<br>• Develop and maintain consistent weekly orders by leveraging persuasive communication and follow-up strategies.<br>• Address customer concerns with professionalism and resolve issues efficiently.<br>• Collaborate with logistics teams to coordinate shipping for out-of-town orders.<br>• Adapt to changing tasks and responsibilities, demonstrating flexibility in daily operations.
<p> </p><p>We are looking for an experienced Accounts Receivable / Customer Service Specialist to join our team in the New Providence, New Jersey area. This role involves managing customer accounts, resolving payment-related inquiries, and ensuring accurate financial records. The ideal candidate will bring strong organizational skills, attention to detail, and a customer-focused approach to effectively handle account reconciliations and build positive client relationships.</p><p> </p><p>Salary is 50,000 - 60,000.</p><p> </p><p>Benefits include medical, dental, vision insurance, and pension plan.</p><p> </p><p>Responsibilities:</p><p>• Communicate with customers to address inquiries about lease terms, rental periods, and payment-related issues.</p><p>• Review lease agreements to verify payments and determine potential credits, subject to management approval.</p><p>• Prepare detailed aging reports for past-due accounts, providing analysis and recommendations for action.</p><p>• Investigate unidentified payments and collaborate with customers to resolve application discrepancies.</p><p>• Reconcile and resolve payment inquiries, coordinating with sales and administrative teams as needed.</p><p>• Monitor unapplied cash and overdue balances on lessee accounts to ensure accurate records.</p><p>• Facilitate the collection of overdue payments while fostering strong customer relationships.</p><p>• Download payment data from customer portals and ensure proper application.</p><p>• Verify data input for accuracy and compliance with financial standards.</p>
- hybrid; 4 days onsite; 1 day remote<br>- contract, potential for permanent <br>- dress code: business casual <br>- parking: free <br>- schedule: Monday-Friday, 9am-5pm (standard business hours are between 8:30am-5pm)<br><br>Job Summary: The Key Account Coordinator and Sales Support Specialist will serve as a developmental role within the Sales function team and will be responsible for connecting with existing and potential customers in order to engage and create a service focused relationship. This role will consist largely of partnering with the sales team and offer support on inside sales activities such as coordination of cargo forecasts and deliveries, prioritization and allocation of vessel space and maintaining customer contracts, tariffs and schedules. Also responsible for cargo quality improvement and customer damage claims. In addition, and as support to outside sales, the Sales Support Specialist will visit to client’s sites and have direct interactions with key stakeholders of our customers in order to understand the customers' needs, inform customers about the Company's offerings, and make suggestions for how the Company's services can effectively suit the customer’s needs.<br><br>Job Responsibilities: <br>• Maintain and initiate contact with existing working level customers to coordinate cargo deliveries.<br>• Maintain accurate customer profiles and files. Share with overseas MOL RORO sales groups.<br>• Review and process new customer registration forms to ensure all required information is complete and accurate.<br>• Review monthly tonnage plans with LM and KAM. Develop optimal plans to effectively serve the customer.<br>• Assist KAM in developing regional sales plans with target accounts and coordinate with overseas MOL RORO sales groups.<br>• Work toward achieving and exceeding individual and group sales budgets (revenue, vehicle volume, and PL.)<br>• Utilize LM data & create and distribute accurate scheduling to existing and future customer base.<br>• FMC filing (Spot and Service contract)<br>• Maintenance of service contract rate list sheet and send to relevant party when changes are made. <br>• Maintain accurate mafi trailer forecasts and distribute same with operations and LM.<br>• Collect information from various media and new sources and share with overseas MOL RORO sales groups.<br>• Oversee pricing requests from MOL website, LM, and Key Account Managers<br>• Responsible for PCC.net contract & tariff creation and maintenance. <br>• Provide assistant for investigation of Account Receivable maintenance and resolving invoice discrepancies.<br>• Provide creative communication and solutions between accounts and the Company<br>• Promote teamwork with primary booking office and primary documentation office as well as overseas MOL<br>RORO sales groups.<br>• Distribute weekly schedules to customers.<br>• Keep customer account records up to date and coordinate with Customer Service to track and follow up on overdue invoices. <br>• Provide support and coverage for the customer service representative during their absence.<br><br><br>Sales Support,Sales Support,,Sales Support,Sales Support,,,Sales Support,Sales S
<p>We are looking for an Operations Specialist to join our team in Mount Olive, New Jersey. In this Contract to permanent employment opportunity, you will play a vital role in supporting the operational and logistical needs of the organization. The ideal candidate will have a keen attention to detail and a proactive approach to managing tasks efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and oversee all arrangements for company participation in trade shows, conferences, and events, including scheduling, registration, and preparation of materials and displays.</p><p>• Manage both digital and print resources to ensure information is updated and easily accessible for team use.</p><p>• Provide administrative support such as organizing documentation, maintaining schedules, and assisting with operational tasks.</p><p>• Conduct critical analysis related to consumer banking and lending operations to support business decision-making.</p><p>• Handle tasks related to the credit card industry, ensuring compliance and operational accuracy.</p><p>• Collaborate with team members to streamline processes and achieve operational goals.</p><p>• Assist in consumer lending activities, ensuring adherence to company standards and regulatory requirements.</p><p>• Identify areas for improvement within operations and recommend solutions to enhance workflow.</p>
<p>We are in the service industry, located in New Jersey and we're on the lookout for a Product Support Specialist. In this role, you will be responsible for providing top-notch support to our customers, troubleshooting technical issues, and enhancing the overall user experience of our logistics automation platform.</p><p><br></p><p>Responsibilities:</p><p>• Handle technical support tickets, with a focus on product-related concerns.</p><p>• Deliver high-quality product support to customers, addressing inquiries related to our platform.</p><p>• Utilize SQL queries to delve into customer data and investigate issues.</p><p>• Aid customers in understanding product features, best practices, and technical configurations.</p><p>• Collaborate with the development team to identify, escalate, and rectify software bugs.</p><p>• Work hand-in-hand with product managers, engineers, and customers to elevate the user experience.</p><p>• Develop and upkeep support documentation to streamline troubleshooting processes.</p><p>• Contribute to improving the platform by providing valuable feedback from customers.</p>
<p>We are looking for a dedicated and attentive Customer Service Representative to join our team near Lyndhurst, New Jersey. In this role, you will play a key part in ensuring smooth order management and customer satisfaction within a manufacturing environment. This is a long-term contract position offering the opportunity to contribute to a dynamic and fast-paced team.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage sales and purchase orders using SAP's Sales and Distribution module.</p><p>• Monitor back-order lists, open billing reports, and shipping schedules to ensure timely and accurate order fulfillment.</p><p>• Address customer inquiries through inbound and outbound calls, providing prompt resolutions and support.</p><p>• Collaborate with internal teams to anticipate customer needs and streamline order handling.</p><p>• Update and maintain accurate order records to ensure data integrity and smooth operations.</p><p>• Identify and communicate potential delays or issues in order processing to relevant stakeholders.</p><p>• Ensure all picking, shipping, and billing activities align with organizational standards and timelines.</p><p>• Provide exceptional customer service by addressing concerns and maintaining a courteous demeanor.</p><p>• Stay up-to-date with company procedures and policies to deliver consistent service.</p><p>• Assist in optimizing workflows and processes to enhance overall efficiency.</p>
<p>We are looking for a detail-oriented Bilingual in Spanish Customer Service Representative to join our team in Mount Laurel, New Jersey. This is a long-term contract position, offering an opportunity to grow within the organization while delivering exceptional service to our clients. The role involves handling customer inquiries related to their account and ensuring accurate data entry in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls from customers, addressing inquiries</p><p>• Assist customers with updating personal information, such as addresses and names, in their accounts.</p><p>• Provide accurate information and direct customers to appropriate departments or personnel for further assistance.</p><p>• Maintain precise and timely data entry to ensure customer records are up to date.</p><p>• Deliver exceptional customer service while adhering to company policies and procedures.</p><p>• Log all customer interactions and follow up as necessary to ensure resolution.</p><p>• Collaborate with team members and supervisors to enhance service delivery and resolve issues efficiently.</p><p>• Stay punctual and ready to start work promptly at scheduled hours.</p><p>• Adapt to a dynamic work environment while meeting high standards of conduct</p>
<p>Are you passionate about helping others and providing outstanding service? Join a local team as a Customer Service Representative and play a vital role in building positive customer relationships while supporting business operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Deliver prompt, professional, and friendly support through phone, email, and chat</li><li>Resolve customer inquiries, issues, and complaints efficiently and empathetically</li><li>Document customer interactions and maintain accurate records in CRM systems</li><li>Follow up on pending requests and ensure timely resolution</li><li>Identify opportunities to improve processes and customer experiences</li><li>Collaborate with team members and other departments to resolve complex cases</li></ul><p><br></p>
<p>Robert Half is seeking an engaging and service-driven <strong>Customer Experience Specialist</strong> to support one of our valued client organizations. This role is ideal for someone who thrives on problem-solving, building relationships, and creating positive interactions that enhance the overall customer journey. If you are a strong communicator who enjoys helping others and improving processes, this is an excellent opportunity to grow your career.</p><p><br></p><p><strong>Responsibilities</strong></p><p>In this position, you will:</p><ul><li>Serve as the primary contact for customer inquiries via phone, email, chat, or ticketing systems</li><li>Provide timely and accurate assistance to resolve customer concerns</li><li>Process orders, returns, account updates, and general service requests</li><li>Document customer interactions and maintain detailed records in CRM systems</li><li>Proactively identify opportunities to enhance customer satisfaction</li><li>Collaborate with internal teams to escalate and resolve complex issues</li><li>Support customer onboarding, product education, and troubleshooting</li><li>Contribute feedback to improve processes, workflows, and service efficiencies</li><li>Maintain professionalism and empathy in all customer interactions</li></ul>
<p>We are looking for a dedicated Desktop Support Analyst to join our team in New Jersey. This role is essential in ensuring smooth technology operations, providing mentorship, and delivering exceptional technical support during emergencies. The ideal candidate is a proactive problem-solver who thrives in a dynamic environment and is willing to work flexible hours to meet organizational needs.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and enhance network and security systems to ensure optimal performance and reliability.</p><p>• Provide consistent support for hardware and software across multiple locations.</p><p>• Collaborate with the IS& T Manager to align technical operations with business strategies.</p><p>• Mentor and guide the Deskside Support Specialist to foster their growth and effectiveness.</p><p>• Respond promptly to critical on-call support needs, including nights and weekends.</p><p>• Troubleshoot and resolve technical issues efficiently to minimize downtime.</p><p>• Implement configuration management practices to streamline technology processes.</p><p>• Manage and support Active Directory accounts and permissions.</p><p>• Ensure proper backup procedures are in place and functioning effectively.</p><p>• Utilize expertise in Cisco, Citrix, and Dell technologies to address system-related challenges.</p>
<p>ON-SITE- Willow Grove, PA</p><p><br></p><p>New Opportunity in Willow Grove - Our client is seeking an experienced Procurement Specialist for 6 month engagement with a likely extension. This role has the potential to become a full time position for the right candidate. This position is 100% on site and will begin immediately. </p><p><br></p><p>Under the supervision of the Procurement Manager, the Procurement & Administrative Support Specialist is responsible for assisting with general procurement and administrative activities necessary to support a centralized purchase order process throughout the United States. This role ensures compliance with company purchasing policies, maintains accurate documentation, and provides day-to-day administrative support to the procurement team.</p><p>Key Responsibilities:</p><p>• Assist in the processing, creation, and tracking of purchase orders for goods and services in accordance with established company guidelines.</p><p>• Collaborate with internal teams and external vendors to obtain competitive quotes, resolve order discrepancies, and expedite orders as needed.</p><p>• Review and verify incoming purchase requisitions for completeness and accuracy before submitting for approval.</p><p>• Maintain well-organized records of procurement activities, contracts, supplier information, and supporting documentation.</p><p>• Monitor open PO status and follow up on outstanding orders, working with suppliers to ensure timely delivery.</p><p>• Coordinate routine communication with suppliers regarding order confirmations, changes, and delivery schedules.</p><p>• Support the onboarding of new suppliers and assist with updating supplier information in procurement systems.</p><p>• Assist in preparing reports on purchasing activities, supplier performance, and spend analysis as requested by management.</p><p>• Provide general administrative support to the procurement team, including scheduling meetings, preparing correspondence, and handling routine inquiries.</p><p>• Ensure compliance with company purchasing policies and assist with standardization initiatives for procurement processes.</p><p>Qualifications:</p><p>• 1–2 years of experience in a procurement, purchasing, or administrative support role (corporate setting preferred).</p><p>• Familiarity with purchase order systems and basic procurement processes is highly desired.</p><p>• Experience using Coupa is highly preferred.</p><p>• Strong organizational and communication skills with keen attention to detail.</p><p>• Proficiency in Microsoft Office Suite (Word, Excel, Outlook); experience with procurement or ERP software is a plus.</p><p>• Ability to prioritize tasks and manage time effectively in a fast-paced environment.</p><p>• Customer service mindset and ability to work collaboratively across teams.</p><p>Additional Information:</p><p>This role is based in the United States and supports centralized procurement operations across the US. Occasional overtime may be required to meet deadlines or support critical procurement needs.</p><p>For immediate consideration please call Robert Half at 215-244-1551, or apply on-line. Thank you!</p>
<p>Rapidly expanding New York City firm is currently seeking an Accounts Receivable / Collections Specialist to join their team. In this role, you will play a critical part in managing accounts receivable and ensuring timely payment collections while maintaining strong relationships with clients and internal stakeholders. This position offers an excellent opportunity to contribute to the financial health of the organization through effective communication and detailed documentation.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage the full accounts receivable process, including billing, reconciliations, and timely collection of outstanding payments.</li><li>Monitor aging reports, identify delinquent accounts, and initiate collection efforts through calls and correspondence.</li><li>Partner with internal teams to resolve discrepancies and maintain accurate account records.</li><li>Ensure compliance with company policies and procedures, as well as applicable laws and regulations.</li><li>Provide exceptional customer service to clients while handling inquiries or disputes related to billing or collections.</li><li>Prepare regular reports on collections activity, outstanding balances, and accounts receivable performance to management.</li><li>Support process improvements to optimize AR functions and enhance efficiency.</li></ul>
<p>We are looking for a detail-oriented Account Receivables / Billing Specialist to join our team in Saddle Brook, New Jersey. This long-term contract position involves managing billing operations and ensuring accurate invoicing processes. The ideal candidate will possess strong organizational skills and be proficient in handling computerized billing systems.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and process billing statements to ensure timely and accurate invoicing.</p><p>• Upload invoices into the company’s billing system, maintaining organized records.</p><p>• Utilize Excel to manage billing data efficiently.</p><p>• Review and verify billing information to ensure accuracy before submission.</p><p>• Collaborate with internal teams to address any billing discrepancies or issues.</p><p>• Maintain up-to-date knowledge of the company’s billing procedures and systems.</p><p>• Generate reports related to billing activities for management review.</p><p>• Assist in streamlining billing processes to improve efficiency.</p><p>• Ensure compliance with company policies and regulatory standards related to billing.</p><p>• Provide excellent customer service when addressing billing inquiries.</p>
<p>We are looking for an experienced Collections Specialist in the Union County, NJ area. This is a PART TIME role. </p><p><br></p><p>In this role you will be responsible for collections, account receivable tasks, following up on past due accounts, processing payments, managing aging reports, and more. </p><p><br></p><p>Responsibilities:</p><p>• Ensure timely payments and resolve any outstanding balances.</p><p>• Utilize accounting software to track and update collection activities effectively.</p><p>• Communicate with clients and internal teams to address billing issues and identify solutions.</p><p>• Review and analyze accounts to determine the best approach for recovering overdue payments.</p><p>• Implement collection processes and strategies to improve recovery rates.</p><p>• Prepare and maintain accurate records of collection activities and account statuses.</p>
We are looking for a dedicated Accounts Receivable Specialist to oversee the full-cycle accounts receivable process with a strong focus on managing high-volume collections. This role is essential in maintaining accurate financial records, ensuring timely payments, and resolving disputes efficiently. The ideal candidate will demonstrate exceptional organizational skills, analytical thinking, and a proactive approach to customer account management. <br> Responsibilities: Collections & Customer Account Management Execute high-volume collection activities, including outbound calls, emails, statements, and follow-up on past-due balances. Monitor A/R aging and prioritize accounts based on risk, amount, and payment trends. Maintain detail oriented, customer-focused communication while resolving payment delays, disputes, and short-pays. Negotiate payment plans when necessary, ensuring proper documentation and approval. Escalate chronic delinquencies following internal credit and escalation procedures. Cash Application & Reconciliation Collaborate with the cash application team to ensure timely and accurate posting of customer payments. Reconcile customer accounts, investigate unapplied cash, and resolve discrepancies. Review remittance details and ensure alignment with customer invoices. Billing & Dispute Resolution Partner with Sales, Customer Service, and Operations to resolve customer issues that delay payment (e.g., pricing errors, missing POs, delivery issues). Research discrepancies, create adjustment requests, and ensure proper approval workflows. Reporting & Analysis Prepare weekly AR aging reports, cash collection forecasts, and KPI metrics (DSO, delinquency rates, at-risk accounts). Identify trends or systemic issues contributing to delinquencies and recommend process improvements. Support month-end closing activities related to AR, including reconciliations and audit documentation. Process Improvement Contribute to the enhancement of AR workflows, including automation, standardization of outreach, and documentation updates. Assist in maintaining credit policy compliance and strengthening internal controls. Benefits: Medical/dental/vision 401k PTO
<p>We are looking for a dedicated Technical Support Specialist. This role involves providing exceptional support to customers while managing technical cases from start to finish. You will play a key role in ensuring seamless communication, documentation, and collaboration across departments to achieve efficient problem resolution.</p><p><br></p><p>Responsibilities:</p><p>• Manage technical cases from initiation to closure, ensuring timely and accurate resolution.</p><p>• Maintain clear and attentive communication with customers throughout the support process.</p><p>• Document all activities, testing outcomes, and resolutions with attention to detail.</p><p>• Provide assistance to internal teams in quality assurance, testing, and tracking hardware and software issues.</p><p>• Troubleshoot software-related technical issues as your expertise develops.</p><p>• Identify and address process inefficiencies, proposing improvements to streamline workflows.</p><p>• Collaborate effectively with engineering, logistics, and sales teams to resolve complex issues.</p><p>• Utilize tracking systems to monitor progress and ensure all cases are updated promptly.</p>
<p>A wealth management firm is seeking a client‑focused Wealth Advisor to lead planning conversations, manage client relationships, and guide families through all stages of their financial life cycle. This role combines relationship management, financial planning, and investment oversight, with a strong emphasis on delivering personalized strategies and long‑term guidance.</p><p>Responsibilities</p><ul><li>Lead discovery, planning, and review meetings with new and existing clients</li><li>Manage a select client portfolio and provide ongoing financial guidance</li><li>Review portfolios, adjust allocations, and identify new planning opportunities</li><li>Develop customized financial, tax, estate, and retirement strategies</li><li>Collaborate with the Portfolio Manager to ensure appropriate investment positioning</li><li>Coordinate client needs across internal teams and maintain accurate documentation</li><li>Support onboarding, research, and client service activities</li><li>Build strong client relationships and help grow the business through referrals</li></ul><p>Qualifications</p><ul><li>Bachelor’s degree or higher</li><li>FINRA Series 7 and 66 (or 63/65)</li><li>CFP required</li><li>Experience with goals‑based planning tools (eMoney, MoneyGuidePro, etc.)</li><li>Strong communication and presentation skills</li><li>Ability to explain complex financial concepts clearly</li><li>Detail‑oriented, organized, and a strong problem‑solver</li><li>Wealth management experience with sound judgment and client‑first mindset</li><li>Collaborative and comfortable working in a small‑firm environment</li></ul><p><br></p><p><br></p>
<p>We are looking for a detail-oriented Purchase & Sales Specialist to join a team in Linwood, Pennsylvania. In this role, you will oversee the complete order lifecycle, ensuring seamless customer experiences from initial inquiries to delivery coordination. This is an onsite Contract to permanent employment opportunity, offering an excellent chance to grow within the organization while contributing to sales and operational excellence.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to customer inquiries and provide accurate information regarding products and services.</p><p>• Prepare and deliver detailed quotes tailored to customer needs.</p><p>• Process sales orders efficiently and ensure accuracy throughout all stages.</p><p>• Issue invoices and verify all relevant documentation for seamless transactions.</p><p>• Coordinate delivery schedules and prepare shipping-related documentation, including Bills of Lading.</p><p>• Maintain organized and accurate records of all customer interactions and transactions.</p><p>• Provide ongoing support to customers, addressing concerns and resolving issues promptly.</p><p>• Collaborate with the purchasing department to ensure timely procurement of goods and services.</p><p>• Monitor and report on sales and operational performance metrics.</p><p>• Assist with administrative tasks to support the sales and operations team.</p>
<p>We are looking for a dedicated Customer Service team member to join our team in the Trevose, Pennsylvania area. This role is essential for ensuring seamless communication between customers and internal teams, while maintaining high standards of service. The ideal candidate will excel in building strong relationships, managing accounts, and addressing customer needs with precision and care.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate effective communication with customers to address inquiries and concerns promptly.</p><p>• Develop and maintain strong relationships with clients to ensure satisfaction and trust.</p><p>• Monitor customer accounts, managing processes from order placement to invoicing.</p><p>• Investigate and resolve customer concerns efficiently, keeping management informed of potential challenges.</p><p>• Collaborate with the team to align customer goals with company objectives and capabilities.</p><p>• Assist with new product development initiatives in coordination with the Project Manager.</p><p>• Provide accurate updates on order and billing statuses during weekly sales meetings.</p><p>• Utilize internal systems to execute job-related tasks, including tracking artwork and managing packaging records.</p><p>• Follow up on emails and other communications in a timely manner to ensure smooth operations.</p><p>• Ensure all procedures and quality standards are consistently met.</p>
<p>Base 50K – 60K plus Commission </p><p><br></p><p>benefits</p><ul><li>flexibility</li><li>401k</li><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li></ul><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage sales.</li><li>Identify and pursue new business opportunities through proactive outreach.</li><li>Attend networking events.</li><li>Collaborate with the marketing team for event setup and lead generation support.</li><li>Maintain strong client relationships and deliver exceptional customer service.</li><li>Achieve and exceed sales targets through strategic planning and execution.</li><li>Provide regular updates on pipeline and territory performance.</li><li>Represent the company professionally at all times.</li></ul><p><br></p>
We are looking for a dedicated Collections Specialist to join our team in New York, New York. As part of this role, you will manage both commercial and consumer accounts while ensuring timely and accurate credit collections. This position offers an opportunity to utilize your expertise in collection processes and billing management to support the financial success of our organization.<br><br>Responsibilities:<br>• Handle commercial and consumer account collections to recover outstanding balances.<br>• Monitor and manage credit accounts, ensuring payments are received within the specified timelines.<br>• Maintain accurate and organized records of collection activities and account statuses.<br>• Communicate effectively with clients to resolve billing disputes and negotiate payment arrangements.<br>• Collaborate with internal teams to ensure proper documentation and compliance with company policies.<br>• Provide regular updates and reports on collection progress and account receivables.<br>• Utilize established collection processes to optimize recovery efforts and minimize overdue accounts.<br>• Address inquiries and concerns from clients related to billing and payment issues.<br>• Review and analyze account histories to determine appropriate collection strategies.
<p>Robert Half has partnered with a thriving manufacturing company on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>· Create and maintain credit history records</p><p>· Set up new client accounts</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Reviewing and approving credit holds</p><p>· Generate legal collections documents</p><p>· Spreadsheet Maintenance</p><p>· Perform payment reconciliations</p><p>· Assist customer service department</p><p>· Develop and schedule payment plans</p>
