25 results for Business Process Analyst in Princeton, NJ

Business Analyst

Princeton, NJ
onsite
Permanent
80000 - 130000 USD / Yearly
Professional Qualifications: • 5+ years experience in IT as a Technical Business analyst/system analyst and created functional requirements for complex projects within the Insurance P&C domain. • Good understanding of the underwriting process includes the policy lifecycle, coverages, endorsements, forms, rating, etc. • Experience in working in Underwriting and Claims applications. • Experience in data integration and data quality projects. • Ability to work with technical teams (developers, architects, QA, infrastructure), business users and software vendors to document requirements on time • Excellent understanding of how technology impacts the business. • Excellent team player with a proven background of individual contribution. Preferred Technical Skills: • Insurance Policy Administration System experience (Duck Creek, Guidewire, etc.) • Understanding of XML and/or JSON languages is a plus • Strong SQL skills to query SQL databases
2026-03-18T00:00:00Z

Business Analyst

New York, NY
onsite
Permanent
100000 - 105000 USD / Yearly
Accelerated growth has led us to seek an experienced Business Analyst to optimize our operations systems, streamline integrations, and enhance business intelligence capabilities. Reporting directly to the Director of Digital Product, you'll drive the continuous improvement and effective use of technology to elevate our operational efficiency. Responsibilities:• Collaborate closely with Operations and Product teams to identify, document, and solve complex WMS and backend system challenges.• Provide software analysis and requirements when it comes to operational implementations, (EDI, Shipping methods, WMS systems, Automation)• Coordinate data transfer / API troubleshooting and liaise effectively between vendors and internal Product Team members, ensuring accurate communication of technical issues.• Design, execute, and oversee rigorous system testing and validation processes, particularly within sandbox environments for WMS or supply chain applications• Support integration projects with external vendors and actively contribute to requirements development.• Conduct detailed business intelligence and data analysis, identifying critical issues related to customs duties, postage fees, and other operational expenditures to avoid financial losses.• Actively contribute to Operational technical system requirements such as Quickbase and CMMS Troubleshoot and analyze software issues related to fulfillment and other operational technologiesQualifications:• 4+ years of experience supporting or implementing software systems, preferably in product management or business analysis roles.• 4+ years combined experience in warehouse management systems (WMS), supply chain technologies, EDI implementations, or similar domains.• Experience performing rigorous software testing and validation in Agile environments.• Ability to read, interpret, and communicate API functionality effectively.• Excellent documentation and communication skills, capable of clearly translating complex requirements across teams.• Strong analytical and technical troubleshooting skills; able to communicate clearly and propose actionable solutions.• A collaborative, solution-focused mindset, able to manage projects independently from conception through implementation.• Proactive, organized, and detail-oriented, with excellent interpersonal and communication abilities.• A passion for continuous learning and adapting quickly to evolving challenges.• Willingness and ability to be present onsite or maintain frequent visits to facilitate smooth operations, knowledge transfer, and team collaboration.
2026-03-17T00:00:00Z

Business Operations Analyst I

Allentown, PA
onsite
Temporary
0 - 0 USD / Yearly
We are looking for a proactive and detail-oriented Business Operations Analyst to join our team on a long-term contract basis in Allentown PA . This role involves supporting daily treasury operations, including cash management, reconciliation, and financial analysis. The ideal candidate will have strong communication skills, a background in accounting or finance, and the ability to work collaboratively in a hybrid office environment. Responsibilities:• Manage daily cash operations, including payment processing, system controls, and settlement cycles.• Assist with short-term investment and borrowing decisions in alignment with company policies.• Investigate and resolve variances in reconciliation accounting and treasury systems.• Maintain banking access and account controls while collaborating with banking partners.• Conduct verification reviews to monitor controls and detect potential fraud.• Provide guidance and support to internal users on treasury processes and systems.• Prepare cash accounting reports and assist with financial analysis as needed.• Coordinate with internal and external auditors to ensure compliance with cash control standards.• Monitor short-term debt, liquidity, and cash forecasting activities.• Handle sensitive financial records and ensure their confidentiality.
2026-03-18T00:00:00Z

Benefits Analyst

New York, NY
onsite
Temporary
31.35 - 36.3 USD / Hourly
We are looking for a highly skilled Benefits Analyst to join our team in New York, New York. This is a long-term contract opportunity within the dynamic advertising industry, offering an exciting chance to contribute to comprehensive benefits management and coordination. The ideal candidate will excel at navigating complex situations, providing exceptional support, and ensuring seamless benefits administration. Responsibilities: • Manage inquiries related to Leave of Absence policies, including associated benefits such as health, welfare, commuter plans, pay cycles, and eligibility. • Receive training on medical plans and organizational terms to effectively address benefits-related questions and navigate public benefits platforms. • Communicate directly with agencies to resolve issues and ensure compliance, often in high-pressure situations. • Provide proactive problem-solving by identifying and addressing gaps in benefits processes. • Deliver outstanding customer service by engaging with stakeholders and maintaining positive relationships. • Coordinate benefits programs to ensure accuracy and adherence to company policies and regulations. • Analyze benefits data to identify trends and recommend improvements. • Collaborate with various departments to ensure proper implementation and communication of benefits initiatives. • Maintain up-to-date knowledge of FMLA and other relevant laws to ensure compliance in all benefits activities.
2026-03-17T00:00:00Z

Data Analyst

Philadelphia, PA
onsite
Temporary
35 - 40 USD / Hourly
Job SummaryWe are seeking a motivated and analytical Data Analyst to support product quality, device performance, and customer experience improvements across a large consumer device ecosystem. In this role, you will help drive data‑informed decisions by analyzing telemetry, reliability KPIs, and customer satisfaction trends. You’ll collaborate closely with engineering, operations, and customer experience teams to ensure data accuracy, generate actionable insights, and support strategic initiatives that help enhance overall device reliability.This role is ideal for someone who thrives in cross‑functional environments, enjoys solving complex problems, and can translate data into compelling, executive‑ready insights. Key Responsibilities<ul><li>Analyze device performance data, reliability KPIs, telemetry metrics, and CSAT feedback to identify improvement opportunities.</li><li>Support key initiatives related to error tracking, ticket resolution trends, and release impact assessments.</li><li>Partner with stakeholders across engineering, operations, and customer experience to align priorities and ensure timely delivery of insights.</li><li>Create compelling presentations and executive‑level decks to communicate data findings and recommendations.</li><li>Participate in working groups tackling high‑impact reliability issues, contributing to root cause analysis and solution tracking.</li><li>Assist in expanding global data capabilities through improved data access, partnerships, and data enablement initiatives.</li></ul>
2026-02-16T00:00:00Z

Data Analyst

New York, NY
onsite
Temporary
66.5 - 77 USD / Hourly
We are looking for an experienced Data Analyst to join our team on a long-term contract basis in New York City, New York. This role involves leveraging data to identify patterns, detect anomalies, and provide actionable insights to enhance decision-making processes. The ideal candidate will have strong analytical skills and expertise in fraud investigation and prevention. Responsibilities: • Analyze large datasets to uncover trends, anomalies, and patterns that indicate potential fraud. • Develop and implement fraud detection strategies using advanced analytics and tools. • Collaborate with cross-functional teams to enhance fraud prevention mechanisms and policies. • Conduct thorough investigations into suspected fraudulent activities and provide detailed reports. • Create visual representations of data findings to effectively communicate insights to stakeholders. • Utilize anti-fraud techniques to mitigate risks and safeguard organizational assets. • Maintain accurate and organized records of investigations and analytical processes. • Monitor and evaluate the effectiveness of fraud prevention strategies and recommend improvements. • Stay updated on industry trends and emerging technologies related to fraud analytics. • Provide training and support to team members on fraud detection tools and methodologies.
2026-03-18T00:00:00Z

Business Operations Manager

Lakewood, NJ
onsite
Permanent
100000 - 110000 USD / Yearly
100,000 - 110,000 Benefits:<ul><li>Employee discount</li><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Vision insurance</li><li>Life insurance</li><li>Paid time off</li></ul>Responsibilities<ul><li>Lead daily business operations across Finance, Supply Chain, and Administrative functions.</li><li>Own and optimize organizational processes using NetSuite ERP, including saved searches, workflows, dashboards, reporting, and automation tools.</li><li>Partner with department leaders to identify bottlenecks, streamline procedures, and improve efficiencies.</li><li>Maintain operational KPIs and develop reporting models to support executive decision‑making.</li></ul>
2026-03-13T00:00:00Z

Billing Analyst

New York, NY
onsite
Temporary
38 - 44 USD / Hourly
We are looking for an experienced Billing Analyst to join our team on a contract basis in New York, New York. This position demands someone with strong attention to detail who can efficiently manage high-volume billing cycles in a fast-paced legal environment. The ideal candidate will excel in preparing and processing invoices, handling e-billing tasks, and collaborating with partners to ensure timely and accurate billing. Responsibilities: • Prepare, review, and finalize monthly invoices for assigned practice groups, ensuring accuracy and compliance with client billing guidelines. • Monitor and process e-bills through platforms such as eBill Hub and other client portals. • Collaborate closely with partners to obtain invoice approvals, make necessary adjustments, and refine narratives. • Address and manage unbilled time entries, coordinating with internal teams to ensure timely billing. • Work alongside the billing team to meet deadlines and maintain consistent workflow. • Follow up on collections by identifying issues or delays and flagging them to the appropriate teams. • Utilize firm-issued equipment to work remotely when required. • Support the implementation and management of billing systems, ensuring efficiency and accuracy.
2026-03-17T00:00:00Z

Financial Analyst

New York, NY
onsite
Permanent
90000 - 100000 USD / Yearly
We are looking for an experienced Financial Analyst to join our team in New York, New York. This position plays a key role in managing budgets, overseeing financial reporting, and ensuring compliance with grant agreements. As part of our non-profit organization, you will collaborate closely with program and regional staff to support financial planning and analysis for global programs and initiatives. Responsibilities: • Collaborate with program and regional teams to create detailed budgets and forecasts for various programs, grants, departments, and offices worldwide. • Manage financial reporting across departments, regions, and grants, ensuring adherence to specific guidelines outlined in grant agreements. • Provide guidance to departments and regional staff on budgeting, allocation processes, and financial reporting requirements. • Develop and maintain templates for restricted and unrestricted grant budget-to-actual reports, ensuring accurate tracking and timely updates. • Monitor grant balances and prepare detailed reports on a monthly basis or as requested. • Support the organization in meeting financial compliance standards for both restricted and unrestricted funding sources. • Analyze financial data to identify trends and provide actionable insights for decision-making. • Ensure proper allocation of resources in alignment with organizational goals and grant requirements. • Assist in preparing financial models to evaluate program feasibility and sustainability. • Work closely with leadership to improve financial processes and reporting mechanisms.
2026-03-12T00:00:00Z

Data Security Analyst

New York, NY
onsite
Temporary
76 - 88 USD / Hourly
We are looking for an experienced Data Security Analyst. This long-term contract position requires a detail-oriented individual with a strong background in Active Directory management and advanced cybersecurity practices. The ideal candidate will excel in troubleshooting, technical execution, and utilizing tools to safeguard enterprise systems. Responsibilities:• Lead technical operations and execution within complex, multi-site Active Directory environments.• Perform advanced troubleshooting to diagnose and resolve Active Directory issues efficiently.• Develop and implement PowerShell scripts to automate tasks and enhance system functionality.• Collaborate with teams to ensure compliance with cybersecurity policies and standards.• Utilize SIEM tools to monitor and address security incidents effectively.• Conduct regular assessments of application security to identify vulnerabilities and implement solutions.• Provide expert guidance on cybersecurity strategies to protect enterprise systems.• Maintain and enhance security frameworks to safeguard sensitive data.• Deliver training and support to teams on best practices for data security.• Stay updated on emerging threats and technologies to proactively address security challenges.
2026-03-18T00:00:00Z

Data Warehouse Analyst

Princeton, NJ
onsite
Permanent
70000 - 80000 USD / Yearly
We are looking for a skilled Data Warehouse Analyst to join our team in New Jersey. In this role, you will transform logistics challenges into actionable insights through advanced data analysis and reporting. By collaborating with cross-functional teams, you will play a pivotal role in enhancing operational efficiency and driving key business decisions. Responsibilities:• Collaborate with Operations, Transportation, and Finance teams to establish and refine KPIs that drive logistics and fulfillment performance.• Develop and optimize labor planning and forecasting models for warehouse and delivery operations, partnering closely with recruitment teams.• Analyze distribution and fulfillment data to uncover performance trends and identify cost-saving opportunities.• Design and maintain dashboards and reports to provide real-time insights into logistics metrics, including delivery times, warehouse productivity, and route optimization.• Automate reporting processes to improve accuracy and timeliness of operational data.• Continuously enhance data integrity and streamline workflows to optimize logistics operations.• Work on data modeling and warehousing projects to support scalable analytics and reporting solutions.• Partner with stakeholders to deliver clear and actionable insights to improve decision-making processes.• Investigate and implement tools and techniques to improve overall business intelligence capabilities.
2026-03-18T00:00:00Z

Marketing Analyst

New York, NY
onsite
Temporary
76 - 88 USD / Hourly
We are looking for a skilled Marketing Analyst to join our team in New York, New York. In this long-term contract position, you will play a pivotal role in shaping data-driven marketing strategies and delivering actionable insights across a diverse brand portfolio. The ideal candidate will thrive in a collaborative environment, working closely with cross-functional teams to optimize media investments and measurement frameworks. Responsibilities: • Lead the development and execution of a comprehensive learning and measurement strategy for various brands. • Design and implement robust in-market test plans, including media mix, channel effectiveness, creative impact, and audience segmentation. • Analyze complex test data and translate findings into strategic recommendations for senior stakeholders. • Act as a liaison between media investment, data science, and strategy teams to ensure smooth execution of testing initiatives. • Collaborate with econometrics-focused teams to validate and enhance marketing mix modeling insights. • Oversee multiple test-and-learn initiatives simultaneously, managing timelines, deliverables, and reporting outcomes. • Provide guidance on transitioning to advanced measurement frameworks, moving beyond traditional attribution models.
2026-03-13T00:00:00Z

Marketing Analyst

Parsippany, NJ
onsite
Temporary
47.95 - 57.29 USD / Hourly
We are looking for a skilled Marketing Analyst to join our team on a contract basis in New Jersey. In this role, you will play a crucial part in transforming customer data into actionable insights, enabling strategic decision-making and enhancing customer experiences. This position offers the opportunity to collaborate across departments and leverage your analytical expertise to drive meaningful outcomes. Responsibilities:• Analyze large datasets from various sources, such as customer surveys, operational metrics, and feedback channels, to uncover insights and trends.• Map and evaluate customer journeys to identify friction points and opportunities for improvement.• Apply advanced statistical methods and tools, including AI and Natural Language Processing, to conduct sentiment analysis and root cause evaluations.• Develop and maintain dashboards and visualizations using tools like Tableau to monitor customer experience metrics.• Translate complex data into compelling narratives and presentations that resonate with both technical and non-technical audiences.• Partner with cross-functional teams to share findings, develop action plans, and measure the effectiveness of customer-focused initiatives.• Advocate for a customer-centric approach by presenting data-driven insights to stakeholders and leadership.• Gather and align business requirements to ensure analytical efforts support organizational goals. 02720-0013386357
2026-02-20T00:00:00Z

Risk Analyst

Bordentown, NJ
onsite
Permanent
120000 - 140000 USD / Yearly
Our client is looking for an experienced Risk Analyst to join their team in the Bordentown, New Jersey area. In this role, you will play a critical part in identifying, assessing, and mitigating risks across various domains within the organization. You will collaborate with senior management to ensure effective governance and regulatory compliance while supporting the organization's strategic goals. Salary is 120,000 - 140,000. Benefits include health insurance, 401k, and PTO. Responsibilities:• Oversee the organization's enterprise risk management initiatives, including credit, market, compliance, and operational risk programs.• Continuously monitor and evaluate risk management activities to ensure alignment with the organization’s mission and strategic objectives.• Enhance enterprise risk management processes and systems to improve efficiency in risk assessments.• Lead discussions within the Enterprise Risk Management Committee and provide solutions to address risk-related challenges.• Identify and verify risk areas within the organization, ensuring comprehensive risk assessments are conducted.• Develop risk assessments for new products or significant modifications to existing offerings.• Serve as a subject matter expert to guide departmental leaders in implementing effective governance and risk management strategies.• Analyze and report on key risks and their interdependencies, helping senior management maintain a focus on robust risk management.• Ensure compliance with regulatory requirements and industry standards related to risk management.
2026-02-13T00:00:00Z

Revenue Analyst

Red Bank, NJ
remote
Permanent
100000 - 120000 USD / Yearly
We are looking for a detail-oriented Revenue Analyst to join our team in Central New Jersey. This role requires a strong analytical mindset and expertise in healthcare revenue cycles, including payer and commercial insurance processes for surgical procedures. The position offers flexibility, with the option to work remotely or occasionally visit the office. Responsibilities:• Conduct thorough analyses of revenue cycles, focusing on payer and insurance processes for surgical procedures.• Develop and maintain financial reports using tools such as Power BI and Excel to support decision-making.• Apply coding principles and classifications to ensure accurate revenue recognition and compliance.• Collaborate with management to present findings and recommendations clearly and effectively.• Monitor and evaluate revenue trends to identify opportunities for optimization.• Ensure proper coding practices are followed to support accurate financial reporting.• Support the integration of new practices into the revenue cycle framework as the organization grows.• Identify discrepancies in revenue data and implement corrective measures.• Provide insights and analytics to improve operational efficiency within the revenue cycle.• Partner with cross-functional teams to align revenue strategies with organizational goals.
2026-03-11T00:00:00Z

Workday Systems Integration Analyst

New York, NY
onsite
Contract / Temporary to Hire
63.3365 - 73.337 USD / Hourly
We are looking for a skilled Workday Systems Integration Analyst to join our team in New York, New York. This Contract to permanent position offers the opportunity to lead integration efforts for Workday Finance, ensuring seamless connectivity with other systems. The ideal candidate will bring technical expertise in Workday integrations and financial processes along with strong functional knowledge to support operational excellence. Responsibilities: • Oversee the integration of Workday Finance modules with external systems, ensuring efficient data flow and functionality. • Develop and maintain technical solutions, including APIs, to support seamless system interactions. • Collaborate with stakeholders to gather and analyze business requirements for integration projects. • Configure and manage Workday systems to align with organizational needs and compliance standards. • Provide troubleshooting and support for integration-related issues, ensuring minimal disruption to operations. • Create comprehensive documentation for integration processes, configurations, and system updates. • Lead efforts to optimize integration performance and scalability. • Coordinate with cross-functional teams to ensure successful implementation of integration solutions. • Develop client-side scripts to enhance system functionality and user experience. • Stay updated on Workday capabilities and industry trends to recommend improvements.
2026-03-13T00:00:00Z

Service Desk Analyst

Philadelphia, PA
onsite
Permanent
55000 - 70000 USD / Yearly
We are looking for a Service Desk Analyst to join our team in Philadelphia, Pennsylvania. This role requires a proactive individual who can diagnose and resolve software issues while delivering exceptional customer service. The ideal candidate will manage technical inquiries, prioritize tasks effectively, and ensure smooth communication across all levels of the organization. Responsibilities: • Respond to and diagnose software issues through direct communication with clients and staff. • Research and resolve system problems, escalating complex cases to senior support staff. • Provide immediate solutions to straightforward technical issues. • Handle technical and non-technical calls, managing a volume of 40-60 inquiries daily. • Communicate effectively with employees across various levels of the organization. • Maintain detailed records of issues and solutions within service desk ticketing systems. • Collaborate with team members to ensure efficient problem resolution. • Utilize Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, and Access, for documentation and reporting. • Uphold confidentiality and high ethical standards while working under pressure. • Adapt to flexible schedules and occasional overtime, including evenings and weekends.
2026-03-17T00:00:00Z

FP&A Analyst

Willow Grove, PA
onsite
Permanent
0 - 0 USD / Yearly
Growing, manufacturer, located outside of the Philadelphia Suburbs, seeks a FP&A Analyst with strong cost control expertise. The FP&A Analyst will develop financial models through process analysis, conduct financial data mining, identify trends & risks, forecast revenues and expenditures, and provide guidance on future budgeting. This candidate will also assist with financial adjustments, evaluate investment opportunities, analyze variances, assist with KPI tracking, create and implement financial strategic planning, and coordinate annual pricing analysis. The ideal FP&A Analyst should be able to own process integrations, assess quality and integrity of data for reporting, and work independently. Major Responsibilities· Manage the annual budget and strategic planning process· Prepare cost projections· Conduct thorough research of historical financial data· Analyze profitability analysis by product and customer· Oversee inventory transactions while monitoring COGS· Lead efforts to business unit profitability· Assist with financial input on financials and investments· Develop and gain deep business understanding of financial drivers· Monitor performance indicators for profit and loss
2026-03-10T00:00:00Z

Financial Sales Analyst

Hatfield, PA
onsite
Permanent
75000 - 90000 USD / Yearly
Our client is looking for a detail-oriented Financial Sales Analyst to join their team in the Lansdale, Pennsylvania area. This role focuses on delivering insightful financial analysis and reporting to support strategic sales initiatives in a dynamic, commodity-driven market. The ideal candidate will excel at leveraging data to enhance decision-making, optimize pricing strategies, and improve overall financial performance. Responsibilities:• Analyze weekly sales profit and loss statements to identify key variances and determine underlying causes.• Lead budgeting and quarterly forecasting efforts, collaborating with stakeholders to ensure alignment with strategic goals.• Partner with the Retail Sales VP and cross-functional teams on critical business initiatives.• Provide support for pricing strategies, including broker commission reporting and margin analysis.• Monitor commodity market trends, particularly in pork, to evaluate potential impacts on sales.• Derive actionable insights from internal and external data to inform trade and promotional planning.• Manage promotional accruals and maintain accurate customer and product hierarchies.• Utilize advanced business intelligence tools to create dashboards and enhance reporting processes.• Conduct data mining and analysis to uncover opportunities for improving financial performance.
2026-03-16T00:00:00Z

Financial Analyst - Entry Level

Jersey City, NJ
onsite
Temporary
22 - 24 USD / Hourly
We are looking for a motivated and detail-oriented Financial Analyst to join our team in Jersey City, New Jersey. This position is ideal for someone eager to develop their skills in financial reporting, data analysis, and market research. As a long-term contract role, it offers the opportunity to collaborate with internal teams, contribute to critical projects, and grow professionally in a dynamic environment. Responsibilities:• Ensure the accurate and timely maintenance of system data for reporting purposes.• Assist with pricing updates, validate sales data, and monitor overall performance metrics.• Coordinate with various internal teams to streamline processes and ensure operational efficiency.• Provide administrative support and handle ad-hoc tasks as needed.• Contribute to the development of financial models and data visualizations.• Analyze financial trends and market data to support decision-making.• Prepare presentations and reports to effectively communicate analytical findings.
2026-03-18T00:00:00Z

Sr. Demand Planning Analyst

Princeton, NJ
onsite
Temporary
37 - 42 USD / Hourly
We are looking for a Sr. Demand Planning Analyst to join our team for a long-term contract to hire position. This role is pivotal in overseeing supply chain operations. The ideal candidate will excel in forecasting, demand planning, data analysis, ensuring inventory optimization and customer satisfaction while minimizing costs. Responsibilities:• Develop and execute product forecasts by analyzing historical sales trends and market drivers.• Lead supply chain meetings and collaborate with stakeholders to align on inventory needs and replenishment strategies.• Monitor inventory levels and address critical supply issues, ensuring timely communication of root causes and resolutions.• Manage product life cycle events, including launches and discontinuations, to maintain seamless supply chain operations.• Facilitate demand planning processes, including monthly consensus reviews and weekly market coverage evaluations.• Generate purchase requisitions and oversee purchase orders for assigned products.• Maintain key metrics such as forecast accuracy, order fill rates, and on-time delivery performance.• Identify and implement continuous improvement initiatives to enhance efficiency and reduce costs.• Prepare detailed presentations for stakeholders, providing insights into supply chain opportunities and performance.• Collaborate with cross-functional teams, including marketing, finance, and operations, to align on business objectives.
2026-03-12T00:00:00Z

Help Desk Analyst

New York, NY
onsite
Temporary
33.25 - 38.5 USD / Hourly
We are looking for a dedicated Help Desk Analyst to join our team in New York, New York. In this role, you will provide essential technical support and troubleshooting assistance to ensure seamless operations. This is a long-term contract position, offering an excellent opportunity to contribute to a dynamic and fast-paced environment. Responsibilities: • Respond promptly to service desk tickets, ensuring timely resolution of technical issues. • Provide support for Windows systems, including installation, updates, and troubleshooting. • Manage and maintain Active Directory accounts, including user access and permissions. • Diagnose and resolve basic technical problems related to hardware, software, and network connectivity. • Assist end-users with Windows 10 issues, ensuring efficient and effective solutions. • Document and track support requests to maintain accurate records and improve service delivery. • Collaborate with team members to identify and implement improvements in support processes. • Offer guidance and training to users on system functionalities and best practices. • Escalate complex issues to higher-level support teams when necessary. • Monitor system performance and proactively address potential problems.
2026-03-11T00:00:00Z

Help Desk Analyst

New York, NY
onsite
Temporary
47.5 - 55 USD / Hourly
We are looking for a skilled Help Desk Analyst to join our team in New York, New York. In this role, you will provide technical expertise and support to ensure seamless operation across various devices and systems. This is a long-term contract position that offers an excellent opportunity to work with cutting-edge technologies and deliver exceptional customer service. Responsibilities: • Provide technical support for Mac computers, Apple devices, and associated hardware. • Manage and configure devices using MDM technologies such as Jamf Pro. • Administer user accounts and permissions via tools like Okta. • Troubleshoot and resolve issues related to computer hardware, software, and audio-visual systems. • Ensure proper setup and maintenance of devices through configuration management. • Assist with deployment and management of Rippling software. • Collaborate with team members to identify and address technical challenges. • Deliver timely and effective solutions to enhance user experience. • Document and track support requests to maintain accurate records. • Stay updated on emerging technologies to improve support services.
2026-03-13T00:00:00Z

Help Desk Analyst

New York, NY
onsite
Contract / Temporary to Hire
30.4 - 35.2 USD / Hourly
We are looking for an experienced Help Desk Analyst to join our team in New York, New York. This is a Contract to permanent position where you will play a key role in managing and supporting IT systems, ensuring seamless functionality across platforms. The ideal candidate will have strong technical expertise and a proactive approach to resolving system and user challenges. Responsibilities:• Perform daily systems administration tasks, including maintenance, backups, performance monitoring, and security checks for Windows-based platforms.• Manage user accounts, permissions, and access rights while assisting IT staff with routine tasks.• Develop detailed documentation for system upgrades, installations, repairs, and user training.• Provide advanced troubleshooting support and backup services for Help Desk technicians.• Collaborate with IT teams to address broader system issues and implement solutions.• Monitor and maintain server environments, ensuring optimal performance and uptime.• Utilize tools such as PowerShell to manage Microsoft systems, including Azure.• Implement and oversee firewall technologies, hybrid cloud solutions, and VoIP systems.• Support the configuration and management of HP servers and Hyper-V environments.• Ensure compliance with organizational IT policies and security protocols.
2026-03-18T00:00:00Z

Help Desk Analyst

Philadelphia, PA
remote
Contract / Temporary to Hire
0 - 0 USD / Yearly
We are looking for a skilled Help Desk Analyst to join our team in Philadelphia, Pennsylvania. In this role, you will provide technical support and assistance to end-users, ensuring smooth operation and resolution of IT-related issues. This is a contract position with the possibility of becoming permanent, offering an excellent opportunity to grow and develop within the organization. Responsibilities: • Respond promptly to service desk tickets, providing effective solutions to address user concerns. • Manage and maintain Active Directory accounts, including user access and permissions. • Troubleshoot and resolve technical issues related to Microsoft Windows and Windows 10. • Provide guidance and support to users experiencing basic IT problems. • Document and track all support activities to ensure accurate reporting and follow-up. • Collaborate with team members to improve processes and streamline IT support. • Conduct routine system checks to identify and prevent potential issues. • Ensure excellent customer service by communicating effectively with end-users. • Assist in the setup and configuration of new hardware and software as needed.
2026-03-03T00:00:00Z