We are looking for an experienced HRIS Manager to support a banking organization in Littleton, Massachusetts through a Long-term Contract engagement. This position will oversee HR systems strategy and execution related to mergers and acquisitions, with a strong focus on data accuracy, compliance, and operational continuity. The role will work closely with cross-functional stakeholders to strengthen reporting, guide workforce analysis, and ensure critical HR processes remain aligned with regulatory expectations.<br><br>Responsibilities:<br>• Direct HR data conversion and system integration activities tied to merger and acquisition initiatives, ensuring information is transferred accurately and efficiently.<br>• Perform HR due diligence and evaluate workforce data to identify risks, gaps, and opportunities during transaction-related planning.<br>• Oversee the coordination of payroll, benefits, and employee records as organizations and processes are brought together.<br>• Maintain adherence to banking and financial services compliance standards by supporting audit readiness and documenting HR system controls.<br>• Produce meaningful reports, dashboards, and performance indicators that help leaders monitor HR integrations and data quality.<br>• Collaborate with partners across Human Resources, Information Technology, Finance, Legal, and Compliance to align project goals and execution plans.<br>• Lead testing efforts, go-live preparation, cutover activities, and stabilization support following integration milestones.<br>• Contribute to change readiness efforts by supporting communications, end-user guidance, and training related to HR systems and process updates.
We are looking for a Controller to support organized, accurate handling of financial and business records in Cambridge, Massachusetts. This role is ideal for someone who is highly detail-oriented and comfortable managing documentation workflows, ensuring information is properly maintained and accessible. The successful candidate will contribute to efficient record management while helping maintain strong administrative and operational controls.<br><br>Responsibilities:<br>• Oversee the collection, organization, and maintenance of business and financial documents to support daily operations<br>• Review records for completeness and accuracy, ensuring materials are properly categorized and easy to retrieve<br>• Coordinate document scanning activities and confirm digital files are stored in the correct locations<br>• Compile information from multiple sources to prepare complete and well-structured document packages<br>• Maintain document control practices that support consistency, traceability, and compliance with internal standards<br>• Monitor filing systems and recommend improvements that enhance efficiency and record accessibility
We are looking for a Senior Data Engineer to join a growing data team supporting an innovative healthcare-focused program in Boston, Massachusetts. In this role, you will design and optimize data solutions that transform complex patient, medical, financial, and marketing information into reliable assets for analytics and leadership reporting. This position offers the opportunity to work remotely while partnering closely with technical and business stakeholders to build scalable data pipelines in a modern Azure environment.<br><br>Responsibilities:<br>• Design, build, and maintain robust data pipelines that ingest, transform, and organize information from multiple sources for downstream analytics use.<br>• Develop scalable data engineering solutions using Databricks, Azure Data Factory, SQL, and Python within a cloud-based architecture.<br>• Integrate and prepare diverse datasets, including patient-related, clinical, financial, and marketing data, to support reporting and business insights.<br>• Collaborate with business intelligence partners to deliver clean, dependable datasets that power dashboards, reporting, and decision-making for leadership teams.<br>• Write efficient SQL and transformation logic to solve complex data challenges and improve the performance and reliability of existing workflows.<br>• Partner with architects and cross-functional stakeholders to define data models, engineering standards, and best practices across the platform.<br>• Monitor pipeline health, troubleshoot data issues, and implement improvements that strengthen data quality, accuracy, and operational stability.<br>• Contribute as a senior member of a small engineering team by sharing technical guidance, communicating clearly, and supporting long-term platform growth.
We are looking for a Legal Administrator to support estate planning and probate matters for a Contract position based in Boston, Massachusetts. This role focuses on preparing legal documentation, coordinating client interactions, and keeping case activity organized from intake through filing. The ideal candidate is comfortable managing deadlines, maintaining accurate records, and providing dependable administrative support in a legal environment.<br><br>Responsibilities:<br>• Draft, revise, and assemble estate planning materials such as wills, trusts, and powers of attorney for attorney review and finalization.<br>• Assist with probate and trust administration filings by preparing documentation, submitting materials electronically or with the court, and monitoring key due dates.<br>• Serve as a point of contact for clients by scheduling meetings, gathering required information, and communicating next steps clearly and effectively.<br>• Organize and maintain matter files, legal records, and supporting asset documentation to ensure information is current and easily accessible.<br>• Manage calendars for appointments, filing deadlines, and case-related milestones to help keep legal matters on track.<br>• Provide administrative support through correspondence preparation, document handling, and routine office coordination related to active legal matters.<br>• Support billing activities by helping prepare invoices, tracking time-related information, and maintaining accurate administrative records.<br>• Use case management software to update matter status, store documentation, and track progress across multiple files.
<p><strong>Application Support Team Manager (SaaS)</strong></p><p>We’re looking for a hands-on Application Support Team Manager to lead a customer-facing support team in a fast-growing SaaS environment. This role blends leadership, technical problem-solving, and customer engagement—perfect for someone who thrives on keeping clients happy and systems running smoothly.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Lead and mentor a team supporting external customers across a SaaS platform</li><li>Own incident management, escalations, and SLA performance</li><li>Partner with engineering and product teams to resolve issues and improve the user experience</li><li>Drive process improvements, knowledge sharing, and support best practices</li></ul><p>If you enjoy leading teams, solving complex issues, and making customers say “wow,” this is your role.</p>
<p>We are looking for a Data Analytics Engineer to help strengthen and scale analytics capabilities supporting participant and healthcare-related data initiatives in Boston, Massachusetts. This role is ideal for an early-career data specialist who enjoys building reliable datasets, improving reporting foundations, and partnering with analysts and business teams to turn complex information into actionable insight. You will work in a modern cloud data environment and contribute to data products that support performance measurement, operational visibility, and informed decision-making.</p><p><br></p><p>Responsibilities:</p><p>• Build and support data pipelines, curated datasets, and analytics-ready data structures used for reporting and performance tracking.</p><p>• Clean, join, and reshape data from multiple sources to produce dependable outputs for dashboards, KPI measurement, and deeper analysis.</p><p>• Partner with analysts, engineers, and business stakeholders to translate reporting needs into practical data models and scalable solutions.</p><p>• Investigate pipeline failures and data inconsistencies, then implement fixes that improve reliability, accuracy, and timeliness.</p><p>• Maintain clear documentation for data definitions, model logic, source mapping, and lineage to improve transparency across the analytics function.</p><p>• Create recurring and on-demand analyses that help teams monitor trends, evaluate outcomes, and support current business priorities.</p><p>• Contribute to the upkeep and optimization of analytics workflows within tools such as Databricks, Microsoft Fabric, and related cloud platforms.</p><p>• Provide data support to operational teams and assist with information requests tied to cross-functional initiatives or external-facing needs.</p>
We are looking for a Systems Administrator to support and maintain core infrastructure for a Contract position based in Boston, Massachusetts. This role focuses on administering Microsoft-centered environments, virtual server platforms, storage solutions, and network systems that keep daily operations running efficiently. The ideal candidate brings hands-on technical expertise, strong problem-solving ability, and a practical approach to supporting stable, secure enterprise systems.<br><br>Responsibilities:<br>• Manage and optimize Microsoft 365 services, ensuring reliable administration of cloud-based collaboration and productivity tools.<br>• Administer Active Directory environments, including user access, group policies, and directory services maintenance.<br>• Support VMware infrastructure and Windows Server platforms by handling configuration, performance monitoring, and ongoing system upkeep.<br>• Maintain enterprise storage environments and help ensure data availability, system reliability, and efficient capacity usage.<br>• Oversee network components such as switches, firewalls, wireless access points, and connectivity circuits to promote secure and dependable operations.<br>• Troubleshoot infrastructure issues across server, cloud, storage, and network domains, resolving incidents in a timely manner.<br>• Apply system updates, patches, and administrative changes to strengthen performance, stability, and security across the environment.
<p><strong>Digital Technology Scrum Master / Project Manager</strong></p><p><strong>Employment Type:</strong> 52 Week Contract </p><p><strong>Work Arrangement:</strong> Remote | 25% Travel </p><p><strong>Position Overview</strong></p><p>Seeking an experienced Scrum Master / Project Manager to support digital technology initiatives focused on modernizing systems and improving business outcomes through advanced technologies. This role will lead Agile teams, drive project execution, and support delivery of scalable solutions across software, infrastructure, and digital platforms.</p><p>The ideal candidate is an Agile practitioner with strong project management experience and a passion for leveraging modern technologies to enhance efficiency, collaboration, and customer experience.</p><p><strong>Key Responsibilities</strong></p><ul><li>Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives to ensure alignment and continuous improvement</li><li>Manage and optimize project tracking using JIRA and advanced tools such as Structure Board, Advanced Roadmapping, and Big Picture</li><li>Define project scope, deliverables, and detailed project plans, schedules, and budgets</li><li>Partner with leadership and stakeholders to communicate project vision, objectives, and progress</li><li>Build and maintain effective cross-functional project teams and stakeholder relationships</li><li>Monitor project performance and ensure timely delivery of high-quality outcomes aligned with business objectives</li><li>Identify risks, track issues, and escalate concerns with recommended action plans</li><li>Apply project management best practices including financial management, scheduling, risk mitigation, and root cause analysis</li><li>Manage multiple projects, priorities, and resources effectively</li><li>Provide updates and reporting to senior leadership to support decision-making</li><li>Drive continuous improvement initiatives and support Agile and Lean methodologies</li><li>Promote team accountability, collaboration, and shared ownership of outcomes</li></ul>
<p>Our client a successful law firm, is seeking a Legal Administrative Assistant to work in their Family Law department. This role is ideal for someone who is organized, dependable, and comfortable managing priorities in a collaborative legal environment. You will work closely with attorneys and colleagues across offices, helping maintain smooth daily operations through strong communication, scheduling, and document coordination.</p><p><br></p><p><strong>Locations:</strong> Boston office OR Worcester office</p><p><strong>Salary:</strong> $72,000 - $100,000 (depending on experience)</p><p><strong>Schedule: </strong>Hybrid (4 days in, 1 day remote)</p><p><strong>Hours: </strong>8:30am - 5:00pm</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Coordinate and maintain attorney calendars, including scheduling appointments, meetings, court appearances, and travel arrangements</li><li>Draft, proofread, and format legal documents, correspondence, and reports with a high level of accuracy and attention to detail</li><li>Support attorneys with case management by organizing, updating, and maintaining case files and related documentation</li><li>Prepare and process legal documents, including pleadings, motions, e-filings, and correspondence, while ensuring compliance with legal procedures and deadlines</li><li>Maintain electronic and physical filing systems to ensure records are accurate, organized, and easily accessible</li><li>Assist with billing and invoicing functions, including time entry, expense tracking, and responding to client billing inquiries</li><li>Provide administrative support by managing phone communications, greeting clients, and coordinating incoming and outgoing mail</li><li>Collaborate with and provide backup support to other legal administrative assistants as needed</li><li>Perform additional administrative and operational duties as assigned to support the legal team and office operations</li></ul>
<p>Our client, a successful full-service law firm, is seeking an <strong>IP Associate Attorney</strong> to join their dynamic legal team in Boston, Massachusetts. This position is suited for an attorney who can manage intellectual property matters with precision, strong judgment, and a high standard of client service. The ideal candidate brings excellent written and verbal communication skills, a well-structured work style, and the ability to handle multiple priorities while maintaining accuracy. </p><p><br></p><p><strong>Role: </strong>IP Attorney</p><p><strong>Location:</strong> Boston, MA</p><p><strong>Salary: </strong>$185,000- $250,000 (depending on experience) </p><p><strong>Schedule:</strong> Hybrid (4 days in office, 1 day remote, but can be 3 days in office, 2 days remote after onboarding period)</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Conduct comprehensive patent, trademark, and intellectual property clearance searches and provide risk assessments, legal opinions, and strategic recommendations regarding protectability, registrability, and infringement exposure.</li><li>Prepare, file, and prosecute U.S. and international patent and trademark applications before the appropriate intellectual property offices and regulatory authorities.</li><li>Manage domestic and international trademark portfolios, including monitoring, maintenance, renewals, enforcement efforts, and coordination with foreign counsel.</li><li>Represent clients in trademark opposition, cancellation, and other contested proceedings before the Trademark Trial and Appeal Board (TTAB).</li><li>Advise clients on copyright registration, ownership, licensing, enforcement, and infringement matters.</li><li>Draft, review, negotiate, and interpret intellectual property-related agreements, including licensing agreements, assignments, confidentiality agreements, non-disclosure agreements (NDAs), coexistence agreements, technology transfer agreements, and other commercial contracts involving intellectual property rights.</li><li>Provide strategic guidance regarding the development, protection, commercialization, and enforcement of intellectual property assets.</li><li>Conduct intellectual property due diligence in connection with mergers and acquisitions, financing transactions, joint ventures, licensing arrangements, and other corporate transactions.</li><li>Identify and evaluate intellectual property risks and opportunities associated with business operations, transactions, and product development initiatives.</li><li>Collaborate with attorneys across multiple practice areas to address intellectual property issues arising in litigation, corporate transactions, employment matters, technology agreements, and regulatory compliance matters.</li></ul>
We are looking for an experienced HRIS Analyst to support critical human resources technology initiatives in New Hampshire. This Long-term Contract position is ideal for a detail-oriented individual who can translate business needs into effective system solutions, maintain data integrity, and improve HRIS performance across the organization. The role requires strong analytical skills, hands-on experience with HR systems, and the ability to contribute to implementation and integration efforts in a dynamic environment.<br><br>Responsibilities:<br>• Analyze HRIS processes, data flows, and system functionality to identify opportunities for improvement and ensure operational efficiency.<br>• Partner with HR, payroll, and business stakeholders to gather requirements and convert them into practical system configurations and reporting solutions.<br>• Support HRIS implementation activities, including testing, validation, issue resolution, and post-deployment optimization.<br>• Maintain the accuracy, consistency, and security of HR data within the system and related databases.<br>• Develop and refine reports, dashboards, and ad hoc analyses to support workforce planning and decision-making.<br>• Contribute to merger and acquisition integration work by aligning HR system data, processes, and reporting structures.<br>• Provide day-to-day support for HR technology tools, troubleshooting system issues and escalating when needed.<br>• Document system procedures, business rules, and configuration changes to promote continuity and compliance.
We are looking for a detail-focused Data Analyst to join a utilities and infrastructure organization in Hampton, New Hampshire. This Long-term Contract opportunity is ideal for someone who can support reporting, data quality, and integration-related activities while working closely with project and business teams. The position will contribute during system implementation and continue to play an important role in ongoing reporting and data operations after launch.<br><br>Responsibilities:<br>• Partner with implementation stakeholders to develop reporting assets and organize supporting data documentation.<br>• Carry out system and user testing activities, record issues clearly, and help monitor them through resolution.<br>• Compare source and target data to identify discrepancies and support accurate reconciliation efforts.<br>• Assist with large-volume data validation and conversion tasks while following established quality standards.<br>• Maintain and enhance recurring reports that support day-to-day business decision-making.<br>• Keep report inventories and data documentation current to improve usability and governance.<br>• Perform routine data checks, bulk data updates, and file-based import activities with a high level of accuracy.<br>• Provide support for integration workflows and data movement processes, expanding ownership as experience grows.
We are looking for a Sales Administrator to support day-to-day sales operations and customer interactions for a team based in Woburn, Massachusetts. This Long-term Contract position is ideal for someone who is organized, responsive, and comfortable handling inbound inquiries while keeping sales-related records accurate and up to date. The role combines administrative coordination, communication with internal teams, and system-based sales support in a fast-paced environment.<br><br>Responsibilities:<br>• Manage incoming sales calls and respond to customer inquiries in a timely and attentive manner.<br>• Provide administrative support to the sales function by preparing documents, updating records, and maintaining organized information.<br>• Enter, review, and maintain sales-related data within Salesforce or a comparable CRM platform.<br>• Coordinate closely with team members to share updates, relay important information, and support daily workflow needs.<br>• Track customer interactions and follow up on open items to help ensure prompt resolution and strong service.<br>• Assist with sales support activities that improve process efficiency and help the team stay aligned on priorities.
<p><strong>Data Engineer (Python / AWS)</strong></p><p><strong>Location:</strong> Remote (Northeast / Greater Boston area preferred)</p><p><strong>Type:</strong> Full-Time</p><p><strong>Level:</strong> Mid-to-Senior Individual Contributor</p><p><strong>About the Role</strong></p><p>We are looking for a strong individual contributor who excels in the Python data ecosystem and enjoys building reliable, scalable data pipelines. This role sits within a data engineering group responsible for integrating large volumes of data from external partners and transforming it into usable datasets for internal teams. You’ll work with modern cloud tools while also helping our team gradually transition away from a legacy platform.</p><p>This position is ideal for someone who wants to stay hands-on, focus on technical execution, and remain in an IC role for the next several years. We’re not looking for someone who is aiming to move immediately into architecture or leadership.</p><p>This team is fully distributed, and although candidates in the Boston area can go into the office, the rest of the group is remote. Anyone local may occasionally sit with other teams when on site.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Build and maintain ETL pipelines that ingest, clean, and aggregate data received from external vendors and large enterprise partners.</li><li>Develop Python‑based data processing workflows deployed on AWS cloud services.</li><li>Work with tools such as AWS Glue, Airflow, dbt, and PySpark to support data transformations and pipeline orchestration.</li><li>Help modernize existing workflows and assist in the gradual migration away from a legacy data system.</li><li>Collaborate with internal stakeholders to understand data needs, define requirements, and ensure reliable integration of partner data feeds.</li><li>Troubleshoot pipeline issues, optimize performance, and improve overall system stability.</li><li>Contribute to best practices around code quality, testing, documentation, and data governance.</li></ul><p><br></p>
<p>We are looking for a Compliance Engineer to support regulatory and certification testing for retail technology products in Boston, Massachusetts. This Long-term Contract position focuses on validating product compliance across safety, electromagnetic compatibility, and radio frequency standards while partnering with engineering teams and external laboratories. The ideal candidate will combine hands-on testing expertise with strong documentation skills to help keep certification activities on track and aligned with broader product timelines.</p><p><br></p><p>Responsibilities:</p><p>• Execute hands-on compliance evaluations covering electrical safety, EMC, and wireless performance requirements for new and existing products.</p><p>• Partner with compliance leadership, product developers, and external laboratories to plan, coordinate, and complete required certification activities.</p><p>• Investigate test failures, support root-cause analysis, and help drive timely issue resolution so project milestones remain on schedule.</p><p>• Work across engineering and program teams to align regulatory testing plans with overall development deliverables and launch targets.</p><p>• Manage communication with third-party certification facilities to secure initial approvals as well as ongoing renewals.</p><p>• Contribute to regulatory readiness strategies that support product releases in multiple international markets.</p><p>• Review applicable standards and confirm that products satisfy required safety, energy efficiency, EMC, and RF certification criteria.</p><p>• Analyze laboratory results, compare data from different test environments, and prepare clear compliance documentation with supported conclusions.</p><p>• Assist with change-related engineering activities and coordinate with regulatory bodies, manufacturing partners, and test organizations as needed.</p>
<p><strong>Overview:</strong></p><p>We’re seeking a Systems Administrator with strong Microsoft Azure experience to support and enhance a modern cloud and infrastructure environment. This role will focus on managing hybrid systems, improving performance and security, and supporting ongoing cloud initiatives.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Administer and support Azure infrastructure (VMs, networking, storage, Azure AD)</li><li>Manage and maintain Windows Server environments (on-prem and cloud)</li><li>Monitor system performance, availability, and security</li><li>Support O365, identity management, and access controls</li><li>Implement backup, disaster recovery, and patch management processes</li><li>Troubleshoot infrastructure issues and provide end-user support as needed</li><li>Assist with cloud migrations and infrastructure improvements</li></ul><p><strong>Qualifications:</strong></p><ul><li>3+ years of Systems Administration experience</li><li>Hands-on experience with Microsoft Azure (IaaS/PaaS)</li><li>Strong knowledge of Windows Server, Active Directory, and networking</li><li>Experience with PowerShell scripting</li><li>Familiarity with security best practices and compliance standards</li><li>Experience in hybrid environments preferred</li></ul><p><strong>Nice to Have:</strong></p><ul><li>Azure certifications (AZ-104 or similar)</li><li>Experience with virtualization (VMware/Hyper-V)</li><li>Exposure to Intune, Endpoint Manager, or M365</li></ul><p><strong>Why Join Us:</strong></p><ul><li>Growing organization with investment in cloud technologies</li><li>Collaborative team environment</li><li>Competitive compensation and benefits</li></ul><p><br></p>
We are looking for an experienced Business Analyst to support Oracle-focused initiatives within a utilities and infrastructure environment in Hampton, New Hampshire. This Long-term Contract position will work closely with business and technical teams to define needs, improve workflows, and help deliver effective solutions across finance, operations, and IT. The ideal candidate brings strong analytical skills, hands-on Oracle experience, and the ability to turn complex business objectives into clear, actionable documentation.<br><br>Responsibilities:<br>• Partner with business leaders and technical teams to identify, clarify, and document functional and operational needs for Oracle-based applications.<br>• Convert business objectives into detailed requirements, user stories, process flows, and supporting documentation for delivery teams.<br>• Evaluate current workflows to uncover efficiency opportunities and recommend practical system or process enhancements.<br>• Support Oracle-related implementations, platform updates, integrations, and other enterprise application initiatives.<br>• Lead requirement workshops, stakeholder discussions, and validation sessions to confirm scope, priorities, and expected outcomes.<br>• Work closely with developers, database specialists, and quality teams to ensure delivered solutions meet business expectations.<br>• Assist with planning, coordination, and issue resolution for Oracle environment changes, including upgrade or migration-related activities.<br>• Create and maintain process maps, workflow documentation, and reporting artifacts to support decision-making and knowledge sharing.
We are looking for an experienced ERP Integration Manager to lead data, integration, and reporting strategy for a major Oracle Fusion program. This long-term contract position will guide implementation decisions, establish sustainable data practices, and provide long-range ownership of reporting and integration capabilities after deployment. The role is ideal for an experienced candidate who can balance hands-on technical leadership with strong oversight of design quality, scalability, and compliance needs.<br><br>Responsibilities:<br>• Serve as the primary internal leader for data, reporting, and system integration solutions delivered as part of the Oracle Fusion implementation.<br>• Assess proposed architectures, interface designs, and reporting approaches to confirm they are supportable, scalable, and aligned with business objectives.<br>• Gather and define operational and regulatory reporting needs early in the project lifecycle to reduce downstream gaps and rework.<br>• Review integration and reporting deliverables for quality, maintainability, and adherence to established technical standards.<br>• Direct data conversion activities, including extraction, loading, validation, and reconciliation approval for successful deployment.<br>• Create and maintain detailed runbooks and support documentation for data flows, interfaces, and reporting processes.<br>• Manage and improve integrations connecting Oracle Fusion, work and asset management platforms, and related enterprise applications after go-live.<br>• Produce and enhance cross-platform reporting and analytics that support financial, operational, and asset-related decision-making.<br>• Evaluate the effect of recurring Oracle Fusion releases on existing integrations and reports, and coordinate updates as needed.
We are looking for a detail-oriented Services Operations Administrator to support day-to-day operational and financial coordination for a hybrid team based in Woburn, Massachusetts. This Long-term Contract position plays an important role in improving workflow efficiency, maintaining accurate purchase order and invoicing activity, and providing dependable support to internal departments as well as customers and vendors. The ideal candidate brings strong organizational skills, sound financial judgment, and a customer-focused approach to managing requests, resolving issues, and keeping processes on track.<br><br>Responsibilities:<br>• Drive process enhancements that improve efficiency, accuracy, and consistency across operational and financial workflows.<br>• Partner with Operations, Accounting, customers, and vendors to deliver responsive support and maintain strong working relationships.<br>• Oversee purchase orders from creation through completion, including status tracking, updates, extensions, cancellations, and closures.<br>• Review incoming requests to confirm they meet business policies, financial standards, and required turnaround times.<br>• Reconcile pass-through charges and related billing details to support accurate invoicing and contract compliance.<br>• Analyze reports tied to fees, invoicing activity, budgets, and purchase order balances to identify discrepancies or risks.<br>• Investigate purchase order exceptions, coordinate with cross-functional teams to resolve issues, and escalate complex matters when necessary.<br>• Assist with project setup activities, validate fees, and help reinforce standardized practices across the function.
We are looking for an experienced Systems Administrator to support day-to-day technology operations for employees and office environments. This contract opportunity is ideal for someone who enjoys balancing hands-on user support with infrastructure administration across on-premises and cloud systems. The role focuses on keeping business technology secure, reliable, and efficient while helping improve the overall IT environment.<br><br>Responsibilities:<br>• Deliver technical assistance to onsite and remote employees by diagnosing and resolving hardware, software, and connectivity issues.<br>• Configure, deploy, maintain, and retire end-user devices while managing the full lifecycle of desktops, laptops, and related equipment.<br>• Support and maintain core network components, including firewalls, switches, wireless platforms, and routing hardware, to ensure stable operations.<br>• Administer Windows Server technologies such as Active Directory, Group Policy, and file services to support secure user access and system functionality.<br>• Manage Azure services and cloud-based environments, including identity administration and ongoing platform support.<br>• Strengthen IT security through patching, endpoint protection, access management, and routine monitoring of system health and risk exposure.<br>• Maintain accurate records for hardware assets and software licensing to support compliance, budgeting, and operational planning.<br>• Oversee technology-related physical security systems and help ensure server rooms and restricted IT spaces remain secure and properly maintained.<br>• Evaluate infrastructure performance and recommend practical improvements that enhance reliability, security, and user experience.
We are looking for a Help Desk/Desktop Support Analyst to provide onsite technical assistance for a leading organization in the health pharm/biotech industry in Cambridge, Massachusetts. This Long-term Contract position is ideal for someone who excels in face-to-face support, communicates clearly with end users, and brings strong experience resolving desktop, account, and productivity tool issues in a Windows environment. The role will focus on delivering responsive day-to-day support while also contributing to broader endpoint management and device support initiatives.<br><br>Responsibilities:<br>• Deliver in-person technical support for desktop and laptop issues, diagnosing hardware, software, and access-related problems across Windows-based environments.<br>• Manage user account support tasks such as password resets, account unlocks, and directory-based access updates through Active Directory.<br>• Provide hands-on assistance for Microsoft 365 applications and collaboration platforms, including Zoom and Microsoft Teams.<br>• Support walk-up users at an IT kiosk, ensuring timely issue resolution and a high-quality customer experience.<br>• Track, update, and resolve support requests through ServiceNow while handling a mix of Level 1 through intermediate Level 2 support needs.<br>• Troubleshoot endpoint issues directly at the user level, including system performance concerns, configuration problems, and workstation-related incidents.<br>• Assist with Windows 11 deployment efforts and extended desktop support activities tied to endpoint modernization projects.<br>• Contribute to device management and maintenance initiatives, including Intune-related support and patching processes managed through endpoint tools.<br>• Provide occasional support for Mac OS devices when needed, depending on user and business requirements.
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for staff and faculty in Reading, Massachusetts. This Contract position focuses on resolving day-to-day hardware, software, and service desk issues while helping maintain reliable technology operations across the organization. The ideal candidate is comfortable supporting Windows-based environments, managing equipment inventory, and delivering responsive end-user assistance in a fast-paced setting.<br><br>Responsibilities:<br>• Provide front-line technical assistance for end users by diagnosing and resolving issues related to computers, email, software, and peripheral devices.<br>• Route more complex problems to the appropriate technical specialists and follow through to help ensure timely resolution.<br>• Set up, image, install, test, and deploy desktops, laptops, operating systems, and approved applications for new and existing users.<br>• Perform routine maintenance, basic repairs, and cleaning for computer equipment and related devices to keep systems in dependable working order.<br>• Track loaner devices, maintain technology inventory records, and coordinate warranty service and repair activity for covered equipment.<br>• Administer the service desk platform, including ticket documentation, operational settings, reporting, and dashboard updates.<br>• Evaluate hardware performance, document recurring issues, and recommend equipment adjustments or replacement options when needed.<br>• Support equipment moves, reconfigurations, and physical deployments while helping ensure proper setup and adherence to recommended standards.<br>• Partner with IT leadership on end-user communications, technology distribution, maintenance planning, and budget-related recommendations.
We are looking for a detail-oriented Loan Support Specialist to join a mortgage operations team in Reading, Massachusetts. This Long-term Contract opportunity is ideal for someone with strong mortgage administration experience who can help keep loan files accurate, organized, and moving efficiently through the process. The role will work closely with loan staff to support documentation, disclosures, third-party orders, and funding-related activities while maintaining high standards for compliance and service.<br><br>Responsibilities:<br>• Enter newly received mortgage loan files into the organization’s loan origination platform and confirm records are set up correctly from the start.<br>• Prepare borrower disclosure packages and distribute them within required timelines to support compliant loan processing.<br>• Coordinate requests for title work, property valuations, and flood certification reports through internal systems and approved vendors.<br>• Collect, upload, index, and organize borrower documents so files remain complete and easy to review throughout the loan lifecycle.<br>• Provide operational assistance for funding activities by updating information and supporting documentation in the designated system.<br>• Review loan records regularly to ensure documentation is accurate, current, and properly maintained.<br>• Partner with Loan Officers and related team members to resolve file issues, answer process questions, and keep applications progressing efficiently.
We are looking for an experienced Network Engineer to support and enhance complex enterprise network environments. This Long-term Contract position is ideal for a detail-oriented individual who can combine deep technical expertise with strong project coordination and stakeholder communication. The role will focus on maintaining secure, high-performing connectivity across corporate, retail, cloud, and data center networks while contributing to infrastructure improvements and scalable solution design.<br><br>Responsibilities:<br>• Deliver advanced Tier 2 and Tier 3 network support by diagnosing escalated issues, resolving service disruptions, and identifying underlying causes across enterprise environments.<br>• Deploy and improve network infrastructure solutions, including security-focused changes involving firewalls, access segmentation, trust boundaries, and external partner connectivity.<br>• Meet with business and technical stakeholders to collect project requirements, understand application traffic patterns, and translate operational needs into network solutions.<br>• Create structured rollout plans that clearly outline implementation steps, milestones, dependencies, and communication points for assigned initiatives.<br>• Assess opportunities to strengthen global network performance, resiliency, and security through informed recommendations based on routing, switching, and traffic flow analysis.<br>• Perform technical planning for new and evolving technologies by applying architectural guidance, supporting deployment strategies, and contributing to network standards.<br>• Develop solution designs and proposals that align business needs with established engineering practices and support application connectivity requirements.<br>• Produce clear project and operational documentation, including technical diagrams, implementation records, budget inputs, workflow details, and transition materials for support teams.<br>• Lead assigned network projects through completion by coordinating tasks, tracking progress, and maintaining regular communication with stakeholders and delivery partners.<br>• Provide direction to entry-level engineers and external vendors during configuration, implementation, testing, and ongoing operational activities.
<p>We’re looking for a go-to <strong>IT Support & Application Support Specialist</strong> to join our team in Portland, Maine—someone who can fix issues quickly and calmly explain (for the third time) why restarting actually <em>does</em> help. A big part of this role is owning and supporting our <strong>core business application</strong>, so if you like being the expert everyone relies on, you’ll fit right in.</p><p><strong>What You’ll Do:</strong></p><ul><li>Provide day-to-day <strong>IT support</strong> for internal users (hardware, software, network)</li><li>Serve as the primary support contact for our <strong>core business application</strong></li><li>Troubleshoot complex application issues and <strong>coordinate with vendors</strong> to drive resolutions</li><li>Manage system access, user accounts, and application configurations</li><li>Support onboarding/offboarding (yes, you’ll be popular on day one)</li><li>Document issues and fixes—future-you will be grateful</li><li>Partner across teams to improve system performance and user experience</li></ul><p><strong>Why Join Us:</strong></p><ul><li>Be the go-to expert for a <strong>mission-critical application</strong></li><li>Tight-knit team that values IT (and submits mostly helpful tickets)</li><li>Stable, growing organization with a strong local presence</li></ul><p>If you enjoy solving problems, working directly with users and vendors, and owning a platform that keeps the business running—we’d love to hear from you.</p>