<p>Job Title: Accounts Payable Specialist</p><p>Reports To: VP of Finance</p><p>Location: Boston, MA</p><p>Position Type: Full Time, 40 hours per week 100% on site. </p><p>Education Level: Bachelors Preferred</p><p>Hourly Rate: $28.50 - $30.00, Non-Exempt</p><p><br></p><p>Summary: Hiring an energetic and detail-oriented Accounts Payable Specialist to join this growing and evolving Finance Department. The Accounts Payable Specialist will be a key player in the management of the day-to-day function of Accounts Payable. This position will work closely with the Accounting Manager & Controller to strengthen and build the finance department and be a key participant in upgrading the systems in light of significant organizational growth. </p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage the accounts payable function</p><p>• Review and maintain expense side of general ledger ensuring the accurate coding of expense accounts and program codes</p><p>• Maintain Accounts Payable files according to established protocols</p><p>• Liaison with vendors to promote strong and trusted relationships and trouble shoot issues that may arise</p><p>• Create month-end accrual entries and ensure that all AP functions are ready for month end close</p><p>• Work closely with finance team to establish budgets for upcoming fiscal years</p><p>• Create weekly payment runs</p><p>• Update cash requirements on a weekly basis</p><p>• Work towards continued improvement in accounts payable processes</p><p>• Work with Real Estate and Data teams to ensure accurate rental amounts. </p><p>• Create timely monthly rent payments</p><p>• Track and upload utility information for ~400 utility accounts</p><p>• Reconcile utility accounts with active rental units; connect or disconnect accounts as necessary</p><p>• Create monthly utility payments</p><p>• Oversee credit card expense reporting and ensure that credit card expenses are properly approved</p><p>• Complete journal entries related to credit card spending</p><p>• Responsible for entire 1099 process at year end</p><p>• Complete tasks related to financial analysis, projects and others as assigned</p><p>• Follow process to validate and input new vendors.</p><p>• Other duties as assigned by Controller</p><p><br></p><p>Requirements: </p><p>• 1+ years of relevant experience in a full-cycle accounts payable role</p><p>• Bachelor’s Degree in Accounting, Finance or related field preferred</p><p>• Strong technology skills specifically with accounting software and Excel</p><p>• Very detail oriented </p><p>• Ability to create and manage systems</p><p>• Strong integrity and work ethic with an ability to self-manage</p><p>• Demonstrated ability to consistently work on projects through completion</p><p>• Pride in performance</p><p><br></p>
We are looking for a detail-oriented Accounts Payable Specialist to join our team in Concord, Massachusetts. This role is a Contract-to-permanent position, offering the opportunity to contribute to the efficient management of financial transactions and invoice processing. The ideal candidate will bring expertise in accounts payable operations and a commitment to accuracy and timeliness.<br><br>Responsibilities:<br>• Process and verify invoices to ensure accurate coding and timely payments.<br>• Manage accounts payable transactions, including Automated Clearing House (ACH) payments and check runs.<br>• Reconcile vendor statements and address discrepancies in a timely manner.<br>• Maintain accurate records of financial transactions and ensure compliance with company policies.<br>• Collaborate with internal teams to resolve invoice-related issues and improve processing workflows.<br>• Generate reports detailing accounts payable activities and provide insights for decision-making.<br>• Ensure adherence to deadlines for payment schedules and reporting requirements.<br>• Assist in the implementation and optimization of accounts payable systems and procedures.<br>• Communicate effectively with vendors to address inquiries and resolve payment concerns.<br>• Support month-end and year-end closing activities related to accounts payable.
We are looking for a detail-oriented Accounts Payable Specialist to join our team in Boston, Massachusetts. In this role, you will play a pivotal part in managing the accounts payable process, ensuring accurate and timely payment of invoices while maintaining strong vendor relationships. The ideal candidate will bring expertise in financial operations and a commitment to upholding compliance and organizational standards.<br><br>Responsibilities:<br>• Process a high volume of invoices monthly, ensuring accuracy and timeliness.<br>• Manage payment methods such as checks and wire transfers, adhering to organizational policies.<br>• Resolve discrepancies and collaborate with vendors to maintain strong working relationships.<br>• Utilize expense management tools and invoice approval systems to streamline workflows.<br>• Contribute to system implementations and process enhancements to improve efficiency.<br>• Maintain detailed financial records and ensure compliance with internal controls.<br>• Handle reconciliations and reporting tasks with precision and attention to detail.<br>• Collaborate with cross-functional teams to support organizational financial goals.<br>• Monitor and track payment obligations to ensure deadlines are consistently met.
We are looking for a meticulous and detail-oriented Accounts Payable Specialist to join our team in Dover, New Hampshire. In this role, you will play a vital part in ensuring the timely and accurate processing of financial documents while upholding company policies and accounting best practices. This position offers an opportunity to contribute to operational efficiency and collaborate across departments in a dynamic and supportive environment.<br><br>Responsibilities:<br>• Review, verify, and process invoices, expense reports, and check requests to ensure accuracy and compliance with company policies.<br>• Prepare and issue payments on a weekly basis or as needed, ensuring proper authorization and distribution of signed checks.<br>• Maintain accurate records by assigning proper accounting codes and periods to all transactions.<br>• Collaborate with financial leadership to support annual reporting requirements and ensure compliance with regulatory standards.<br>• Assist in refining financial procedures to enhance efficiency and maintain adherence to company policies.<br>• Generate financial analyses to support cost-efficiency initiatives and provide actionable insights.<br>• Participate in special projects as assigned, contributing to team objectives and process improvement.<br>• Communicate effectively with departments to clarify discrepancies and ensure smooth financial operations.<br>• Uphold exceptional service standards while supporting the accounting team in delivering high-quality results.
We are looking for an Accounts Receivable Specialist to join a dynamic renovation company in Portland, Maine. This on-site role offers an excellent opportunity for individuals with a background in accounting or finance to contribute to a thriving team. The position is ideal for candidates who are detail-oriented and eager to grow their expertise in accounts receivable processes.<br><br>Responsibilities:<br>• Prepare and process monthly billing statements with accuracy and attention to detail.<br>• Manage accounts receivable tasks, including posting invoices and recording cash receipts.<br>• Conduct collection efforts to ensure timely payments from clients.<br>• Reconcile account discrepancies and maintain accurate financial records.<br>• Utilize Microsoft Excel for data analysis and reporting purposes.<br>• Support the integration of Sage accounting software for financial transactions (training provided if needed).<br>• Collaborate with team members to streamline accounts receivable workflows.<br>• Handle AIA billing processes to ensure compliance and accuracy.<br>• Provide exceptional customer service when addressing billing inquiries.<br>• Assist in maintaining organized documentation for audit and compliance purposes.
We are looking for an organized and detail-oriented Accounts Payable Clerk to join our team on a contract basis in Salem, Massachusetts. In this role, you will play a vital part in ensuring the accurate and timely processing of invoices and payments while maintaining compliance with company policies. This position requires a proactive approach to managing financial transactions and supporting day-to-day operations.<br><br>Responsibilities:<br>• Review and verify invoices for accuracy and proper documentation.<br>• Assign appropriate codes to invoices and ensure compliance with company standards.<br>• Process invoices efficiently and prepare them for payment.<br>• Handle regular check runs and ensure timely disbursement of payments.<br>• Maintain accurate records of accounts payable transactions.<br>• Resolve discrepancies or issues related to invoices and payments.<br>• Collaborate with internal teams to ensure smooth financial operations.<br>• Assist with month-end closing tasks and reporting.<br>• Monitor and update accounts payable systems as needed.<br>• Provide support during audits by preparing necessary documentation.
<p>We are offering an exciting opportunity for an Office Manager/Bookkeeper in Salem, Massachusetts. The selected candidate will play a pivotal role in our team by ensuring the seamless operation of essential financial tasks. This role is crucial in maintaining a well-organized and efficient work environment, and it requires someone who is comfortable multitasking and thriving in a dynamic setting.</p><p><br></p><p>Responsibilities:</p><p>• Accurately and efficiently process customer credit applications.</p><p>• Oversee and manage office supplies inventory by placing orders as needed and ensuring cost efficiency.</p><p>• Act as the primary point of contact for vendors, suppliers, and contractors.</p><p>• Implement and maintain office procedures and systems to boost productivity.</p><p>• Collaborate with external accountants and auditors for tax preparation and year-end reporting.</p><p>• Manage accounts payable and receivable, process invoices, and ensure payments are made and received on time.</p><p>• Reconcile bank accounts, credit card statements, and other financial accounts regularly.</p><p>• Assist with payroll processing and ensure timely and accurate calculations.</p><p>• Prepare financial reports, including balance sheets, profit-and-loss statements, and cash flow forecasts.</p><p>• Support the team with general administrative duties, document management, and correspondence.</p>
This position will report to the Business Manager and collaborate with the other departments to ensure the proper recording of income and expenses in Quickbooks Desktop Edition for Non-Profits.<br><br>Job Responsibilities:<br><br>· Receiving bills from all departments and posting to the correct expense account in QB.<br><br>· Preparing checks to pay bills that are not paid by credit card or ACH.<br><br>· Monitor AP in QB to ensure all bills are paid timely.<br><br>· Monitoring several bank accounts to record ACH deposits and withdrawals in QB.<br><br>· Reconciling credit card bills with invoices to ensure proper posting in expense accounts.<br><br>· Record cash and check receipts on a spreadsheet for accurate posting to income in QB.<br><br>· Monitor several online donation sites to accurately record those receipts to income in QB.<br><br>· Prepare AR invoices in QB and monitor balance to ensure funds are received timely.<br><br>· Record payments on invoices in other company software and reconcile with QB.<br><br>· Record payroll entry from outside payroll service, in QB.<br><br>· Prepare quarterly sales tax reports.<br><br>· Reconciliation of various GL accounts in QB.<br><br>· Record journal entries in QB as prepared by Business Manager.<br><br>· Assist with gathering of information for yearly audit.<br><br>· Contribute to the team effort by accomplishing related tasks as needed.<br><br>Business related information:<br><br>· Partners for World Health business hours are Monday – Friday 8:30 am – 5:00 pm.<br><br>· Must be able to work Monday – Friday, in house, for 20 hours per week. Hours can be flexible.<br><br>· Casual dress, jeans allowed!
We are looking for a detail-oriented Bookkeeper to join our team on a long-term contract basis in Burlington, Massachusetts. This role requires expertise in managing financial transactions, maintaining accurate records, and ensuring the smooth operation of accounting processes. If you are skilled in QuickBooks and have a strong background in accounts payable, accounts receivable, and bank reconciliations, we encourage you to apply.<br><br>Responsibilities:<br>• Maintain accurate financial records and ensure proper documentation of all transactions.<br>• Manage accounts payable and accounts receivable processes, including timely invoicing and payments.<br>• Perform regular bank reconciliations to verify account balances and identify discrepancies.<br>• Utilize QuickBooks to track and organize financial data efficiently.<br>• Prepare financial reports and summaries as needed for management review.<br>• Monitor and resolve any discrepancies or issues related to financial records.<br>• Assist with audits and compliance documentation to ensure adherence to regulations.<br>• Collaborate with team members to improve accounting procedures and workflows.<br>• Keep up-to-date with accounting best practices and industry standards.
We are looking for a detail-oriented and reliable Bookkeeper to join our team in Portland, Maine. In this role, you will handle a variety of financial tasks, including managing payroll, processing payments, and reconciling accounts. The ideal candidate will have a strong background in bookkeeping and a commitment to maintaining accuracy in financial records.<br><br>Responsibilities:<br>• Process payroll, ensuring that all taxes and associated reports are accurately handled.<br>• Input and manage accounting data through computer systems to maintain accurate records.<br>• Prepare and record bank deposits for non-offertory funds and document all received funds appropriately.<br>• Create and process vouchers by coding and paying invoices, entering them into accounting software, and preparing checks for approval and mailing.<br>• Reconcile bank statements to ensure all transactions are accounted for and discrepancies are resolved.<br>• Generate financial statements upon request to provide insights into the organization's financial health.<br>• Collaborate with departmental bookkeepers to draft annual budgets and conduct quarterly financial reviews.<br>• Assist with additional bookkeeping and accounting tasks as needed to support the team.
We are looking for a skilled Full Charge Bookkeeper to join our team in Danvers, Massachusetts. This Contract to permanent position offers an excellent opportunity for a detail-oriented individual with strong accounting expertise to contribute to our financial operations. The ideal candidate will be detail-oriented, organized, and capable of handling diverse bookkeeping tasks with precision.<br><br>Responsibilities:<br>• Manage the full cycle of accounts payable and accounts receivable processes.<br>• Perform accurate bank reconciliations to ensure financial records align with transactions.<br>• Process payroll efficiently and in compliance with regulations.<br>• Oversee and execute month-end close procedures, including account adjustments and reporting.<br>• Prepare and maintain financial reports and documentation as required.<br>• Monitor and ensure compliance with accounting policies and internal controls.<br>• Address discrepancies and resolve issues related to financial transactions.<br>• Collaborate with other departments to support operational and financial objectives.<br>• Maintain organized and up-to-date records of all financial activities.<br>• Assist in audits by providing necessary documentation and support.
<p>This is a dynamic, multi-functional position ideal for someone who thrives in a fast-growing, small company environment. The ideal candidate will be the heartbeat of the office—approachable, organized, and confident in handling both people and processes. This role is customer-facing and requires someone who can balance professionalism with warmth, and who values company culture as much as performance.</p><p>You’ll work closely with the Operations Coordinator/Office Manager and receive training on day-to-day responsibilities. The company has doubled in size over the last two years and is looking for someone who can grow with them, wear many hats, and contribute meaningfully to both operations and culture.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Office Management & HR</strong></p><ul><li>Submit payroll hours via ADP</li><li>Manage PTO, sick time, onboarding/offboarding</li><li>Administer benefits and maintain employee handbook</li><li>Handle employee relations, investigations, and policy updates</li><li>De-escalate workplace issues and foster a positive culture</li></ul><p><strong>Bookkeeping</strong></p><ul><li>Manage accounts payable and receivable</li><li>Process weekly invoicing </li><li>Handle ACH payments, journal entries, and support month-end close</li><li>Use QuickBooks Online for all bookkeeping tasks</li></ul><p><strong>Executive Support</strong></p><ul><li>Assist the President with calendar management, file organization, and daily administrative tasks</li></ul><p><br></p>
<p>Robert Half has partnered with a growing engineering/manufacturing company to locate a Controller for a full-time position with benefits.</p><p><br></p><p>The ideal Controller candidate will have the following skills and experience:</p><ul><li>Bachelor's Degree in Accounting, Finance, Business or similar.</li><li>CPA or CMA a plus</li><li>10+ years progressive accounting experience with 3+ as Controller or Accounting Manager.</li><li>Manufacturing, Engineering or Construction</li><li>Full cycle General Ledger accounting through month-end close (hands-on)</li><li>Financial reporting - cash forecasting / budgeting</li><li>Manage small team - Accounts Payable / Receivable</li><li>Service based billing experience</li><li>QuickBooks and Advanced Excel skills</li><li>On-site position, must live in MAINE.</li></ul><p><br></p><p>Employer offers generous benefits including Health, 401k with match, free parking, paid vacation and holidays.</p><p><br></p><p>For consideration, please apply online with resume.</p><p>Jennifer Thompson</p><p>Robert Half Finance & Accounting - Permanent Placement</p>
<p>Principal Responsibilities:</p><p><br></p><p>· Prepare and distribute invoices to customers</p><p><br></p><p>· Post payments received against appropriate customer accounts</p><p><br></p><p>· Look up and post any adjustments to the proper general ledger account</p><p><br></p><p>· Telephone, fax/email customers to obtain any additional data to support proper cash application, collection activities</p><p><br></p><p>· Participate in inventory record keeping activities.</p><p><br></p><p>· Receive and verify invoices and requisitions for goods and services</p><p><br></p><p>· Process invoices for payment to vendors by preparing and entering them into Accounts Payable system</p><p><br></p><p>· Research and resolve issues related to vendor payments</p><p><br></p><p>· Maintain and post ship-start (order) files into system</p><p><br></p><p>· Confirm and modify pricing, of raw materials & finished goods, as necessary in accordance to policy</p><p><br></p><p>· Participate in period-end close activities as determined by Finance leadership.</p><p><br></p><p>· Participate in financial audits as needed or requested</p><p><br></p><p>· Create and distribute any assigned daily system report(s) to appropriate company personnel</p><p><br></p><p>· Provide front line customer relations support (employees, vendors, customers, etc.)</p><p><br></p><p>· Maintain updated vendor files and correspondence.</p><p><br></p><p>· Provide backup for reception – answering phone calls, directing visitors, distributing mail, ordering office supplies when necessary.</p><p><br></p><p>· All other duties as assigned</p><p><br></p><p><br></p><p>Please send resume to jeremy.tranfaglia@roberthalf</p>
We are looking for a detail-oriented Bookkeeper to join our team on a long-term contract basis in Amesbury, Massachusetts. The ideal candidate will play a vital role in managing financial records and ensuring accuracy in all bookkeeping tasks. This position offers an opportunity to work in a structured environment while contributing to the financial health of the organization.<br><br>Responsibilities:<br>• Maintain accurate financial records, including tracking expenses and income.<br>• Process accounts payable and accounts receivable efficiently.<br>• Perform thorough bank reconciliations to ensure alignment of financial data.<br>• Utilize QuickBooks to manage and organize financial information.<br>• Generate financial reports and provide insights to support decision-making.<br>• Ensure compliance with applicable financial regulations and standards.<br>• Collaborate with other departments to ensure smooth financial operations.<br>• Identify and resolve discrepancies in financial records promptly.<br>• Assist in budgeting and forecasting activities as needed.<br>• Uphold confidentiality and security of financial data.
<p>Robert Half is working with a client in Wakefield seeking a Part-Time Bookkeeper to join its team. This role would require around 20 hours/week, and would likely be 4 days per week in Wakefield, and 1 day per week in Boston. A standard work week for the Part-Time Bookkeeper would be Monday - Friday, 4 hour work days. This opportunity is direct-hire.</p><p><br></p><p>This individual would be supporting day-to-day transactional accounting tasks such as accounts payable, accounts receivable, bank recs, and some lighter data entry work. There's also some administrative responsibilities such as filing, data entry, and calendar management support. The selected candidate need to be organized and accurate. A high level of proficiency in MS Office is required. The selected candidate should also have proven familiarity with an accounting software. </p><p><br></p><p>For the right experience our client is looking to offer around $38-42/hour. Benefits are offered too.</p><p><br></p><p>If interested and qualified apply to this listing ASAP, or email Bill.Nichols@roberthalf! Thanks.</p>
We are looking for a detail-oriented Accounts Receivable Specialist to join our team in Boston, Massachusetts. In this role, you will play a key part in managing billing processes, cash applications, and collections to ensure the financial health of the organization. This is an excellent opportunity to contribute to a services firm while working with a dynamic and collaborative team.<br><br>Responsibilities:<br>• Process and manage customer invoices, ensuring accuracy and timeliness in billing functions.<br>• Monitor and apply incoming payments to customer accounts using established procedures.<br>• Conduct commercial collections activities to resolve outstanding balances and maintain positive client relationships.<br>• Reconcile accounts receivable records to ensure alignment with financial statements.<br>• Investigate and resolve discrepancies or disputes related to billing and payments.<br>• Prepare and deliver regular reports on accounts receivable status to management.<br>• Collaborate with internal teams to ensure smooth and accurate invoicing processes.<br>• Utilize NetSuite for managing accounts receivable tasks and maintaining financial data.<br>• Assist in improving processes related to cash applications and collections.<br>• Respond promptly to customer inquiries regarding billing and account issues.
<p>We are seeking an experienced and detail-oriented <strong>Accounting Manager</strong> to oversee the day-to-day financial operations of our privately held manufacturing company. The ideal candidate will manage the accounting team, ensure accurate financial reporting, maintain compliance with accounting standards, and provide meaningful financial insights to support business decisions. This position plays a key role in maintaining the integrity of financial data and improving accounting processes to support growth and efficiency.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Supervise and manage the daily activities of the accounting department, including general ledger, accounts payable/receivable, payroll, and cost accounting.</li><li>Prepare, review, and analyze monthly, quarterly, and annual financial statements.</li><li>Ensure timely and accurate month-end and year-end close processes.</li><li>Manage inventory accounting, standard cost updates, and manufacturing variance analysis.</li><li>Oversee account reconciliations and maintain internal controls to safeguard company assets.</li><li>Coordinate with external auditors and tax advisors during audits and tax filings.</li><li>Develop and implement accounting policies, procedures, and internal controls to enhance accuracy and efficiency.</li><li>Support budgeting, forecasting, and financial planning processes.</li><li>Partner with operations and management to analyze production costs, margins, and profitability.</li><li>Provide mentorship and training to accounting staff to ensure team development and performance.</li><li>Stay current with accounting standards (GAAP) and manufacturing industry best practices.</li></ul><p><br></p><ul><li><br></li></ul><p><br></p><p><br></p>
<p>Robert Half is working with a respected construction client in the Woburn area seeking an Accounts Receivable Specialist with AIA billing experience. This is a permanent role, reporting into the CFO, joining a 4-person accounting department. Our client is looking for an Accounts Receivable Specialist with at least 3 years of relevant work experience, exposure to certified payroll reporting, and construction industry experience is highly preferred. The role would be in office, with 1 work from home day per week.</p><p><br></p><p>For the right experience our client is looking to pay a starting base salary around $70,000 + potential bonuses. The benefits are very competitive too.</p><p><br></p><p>If interested and qualified please apply to this listing ASAP, or email your resume direct to Bill.Nichols@roberthalf. Thanks!</p>
<p><strong>Job Description:</strong></p><p>We are seeking a detail-oriented and proactive Full Charge Bookkeeper (PART TIME 15-20HRS/WEEKLY) to manage day-to-day financial operations and support general office administration. This role is ideal for someone with a strong accounting background who thrives in a collaborative environment and values accountability and open communication.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage accounts payable and maintain accurate financial records.</li><li>Prepare and analyze financial reports.</li><li>Reconcile bank and credit card accounts monthly.</li><li>Perform month-end and year-end closing procedures.</li><li>Assist with budgeting and cash flow management.</li><li>Support general office administrative tasks as needed.</li></ul><p><strong>Reporting Structure:</strong></p><ul><li>Reports directly to the Office Manager.</li></ul><p><br></p>
<p>Robert Half is working with a growing company in Andover seeking a Billing Specialist to join its team. This is a permanent role, that can move into a "Lead" or "Supervisor" role for the right candidate long term. Our client is looking for at least 2 years of billing experience and strong Excel skills. The selected candidate must have proven vendor relationship skills too.</p><p><br></p><p>Target salary for this opportunity is between 50-65K. If interested and qualified send your resume to Bill.Nichols@roberthalf. Thanks!</p>
<p>Global Biotech Company with expanding North American Operations in the Burlington area is looking for a Staff Accountant due to growth. The Staff Accountant will be part of a 3-person Finance team, reporting directly into the Controller, involved in both general accounting and transactional accounting duties. Responsibilities include assist with month end close activities, account analysis, bank reconciliations, JE’s, balance sheet analysis, year-end audit and manage accounts payable and accounts receivable functions. The candidate should have a BS degree with 3+ years of corporate accounting experience, Excel and QuickBooks desired along with strong communication and organizational skills. This is a great opportunity for a Staff Accountant looking for a growth opportunity joining a solid leadership team, working for a great manager and excellent working team collaborative culture. Excellent benefits offered along with remote flexibility (ideally looking for 3 days on site) but tons of flexibility when needed. If interested, reach out to Dino Valeri at dino.valeri@roberthalf or message me thru LinkedIn. </p>
<p>Robert Half is working with a growing company in Andover seeking a Senior Billing Specialist to join its team. This is a permanent role, that can move into a "Lead" or "Supervisor" role down the road. Our client is looking for at least 3 years of billing experience and strong Excel skills. The selected candidate must have proven vendor relationship skills too.</p><p><br></p><p>Target salary for this opportunity is dependent on experience. Starting salary range is from $55-80K. If interested and qualified send your resume to Bill.Nichols@roberthalf. Thanks!</p>
<p>We are representing a temporary Payroll Specialist position in Concord, NH- this one is <strong>fully on-site</strong> and covering a leave.</p><p><br></p><p><strong>Details:</strong></p><ul><li><strong>Location:</strong> Concord- FULLY ON SITE! </li><li><strong>Hours:</strong> Monday–Friday, 8:00 AM–5:00 PM</li><li><strong>Duration:</strong> 3+ months </li></ul><p><strong>Key Focus Areas:</strong></p><ul><li><strong>Payroll:</strong> Processing bi-weekly payroll </li><li><strong>Excel Reporting:</strong> Strong Excel skills required (especially Pivot Tables) – pulling and extrapolating overtime by department, creating overtime bonus reports, etc.</li></ul><p><strong>Additional Responsibilities (if time allows):</strong></p><ul><li>Leave management and reporting</li><li>Workers’ compensation and accident reporting</li></ul><p>If interested, please apply today! </p>
<p>Senior Customer Service Representative – Lowell, MA</p><p><br></p><p>We’re seeking a detail-driven and customer-focused Senior Customer Service Representative to join our team in Lowell, Massachusetts. This role is critical in supporting seamless financial operations while delivering an exceptional customer experience. The right candidate will thrive in a fast-paced environment, bring strong organizational skills, and excel at building relationships both internally and externally.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Deliver timely, accurate responses to a high volume of customer inquiries, ensuring satisfaction and retention.</li><li>Research historical pricing data and partner with product line managers to process quotations quickly and accurately.</li><li>Oversee the full order management process—including new orders, returns, sample requests, credits, and debits.</li><li>Maintain accurate backlog records, aligning with customer needs and managing expedite requests to meet deadlines.</li><li>Handle customer complaints with professionalism, applying effective problem-solving and escalating issues when necessary.</li><li>Collaborate cross-functionally with sales, finance, and operations teams to resolve issues and streamline workflows.</li><li>Exercise sound judgment within established guidelines to make appropriate and effective decisions.</li><li>Cultivate strong, trust-based relationships with customers and internal partners to support long-term success.</li></ul>
