<p>We are looking for a dedicated Patient Access Specialist to join our team in Lewiston, Maine. Scheduled Shift: Week 1: Tuesday, Wednesday (10:30 a.m. - 11:00 p.m.), Saturday (6:30 a.m. - 7:00 p.m.) Week 2: Sunday (6:30 a.m. - 7:00 p.m.), Tuesday, Friday (10:30 a.m. - 11:00 p.m.) offering the opportunity to provide exceptional support and service to patients while ensuring compliance with organizational policies and regulatory requirements. In this role, you will play a vital part in facilitating smooth admission processes and maintaining accurate patient information.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and perform medical necessity and compliance checks for patient admissions.</p><p>• Collect and verify insurance details, process physician orders, and provide clear patient instructions while maintaining exceptional customer service standards.</p><p>• Conduct pre-registration activities, including inbound and outbound calls to gather demographic and insurance information, as well as inform patients of financial liabilities and payment options.</p><p>• Explain and obtain signatures for treatment consent forms and distribute patient education materials such as Medicare and Tricare messages, observation forms, and other relevant documents.</p><p>• Utilize insurance verification systems to review eligibility responses, select appropriate insurance codes, and input benefit data to facilitate billing and clean claim processes.</p><p>• Screen medical necessity using Advance Beneficiary Notice software to inform Medicare patients of potential coverage issues and distribute required documentation.</p><p>• Perform audits on patient accounts to ensure accuracy, completing forms in compliance with audit standards, and provide statistical data to leadership.</p><p>• Meet assigned point-of-service goals and ensure quality standards are upheld through the use of reporting and auditing systems.</p><p>• Maintain a compassionate approach when interacting with patients, guardians, and healthcare providers, adhering to organizational policies and customer service expectations.</p>
We are looking for a detail-oriented HR Compliance and Employee Relations Specialist to lead efforts in fostering a fair and inclusive workplace while ensuring adherence to employment laws and regulations. This role is pivotal in managing compliance initiatives across multiple states and addressing employee relations matters with professionalism and discretion. The ideal candidate will work collaboratively with managers and HR teams to develop policies, conduct investigations, and deliver impactful training programs.<br><br>Responsibilities:<br>• Ensure compliance with federal and state employment laws, including labor law postings, wage/hour requirements, and leave policies across multiple states.<br>• Develop, update, and implement HR policies, employee handbooks, and compliance training programs to align with regulatory standards.<br>• Conduct impartial investigations into employee relations cases, providing recommendations and resolutions to workplace issues.<br>• Partner with managers to address workforce matters such as conflict resolution, performance management, and employee terminations.<br>• Deliver training initiatives, including anti-harassment workshops, workplace conduct education, and awareness programs.<br>• Track and analyze employee relations trends and compliance metrics to identify opportunities for improvement.<br>• Support audits such as worker’s compensation filings, fidelity reviews, and stock plan evaluations.<br>• Collaborate with HR team members to cross-train in various functions, promoting efficiency and consistency within the department.<br>• Provide guidance on sensitive employee-related matters, demonstrating exceptional discretion and professionalism.<br>• Assist in onboarding processes and ensure seamless integration of new hires into the organization.
<p>Are you an experienced HR detail oriented looking for your next career opportunity? A dynamic company located in <strong>Portsmouth, NH</strong>, is seeking a skilled<strong> HR Generalist</strong> to join their team. This role offers a chance to work in a collaborative environment while supporting key organizational goals and driving employee engagement.</p><p>Responsibilities:</p><ul><li>Administer and coordinate HR functions, including recruitment, onboarding, training, employee relations, performance management, and compliance with labor laws and regulations.</li><li>Partner with managers and employees to identify opportunities for upskilling and reskilling, ensuring alignment with organizational objectives.</li><li>Assist with compensation, benefits administration, and HRIS (Human Resources Information Systems) maintenance to ensure accurate data entry and reporting.</li><li>Develop and implement policies, procedures, and mentoring programs to foster a positive organizational culture while ensuring consistency across departments.</li><li>Monitor and address employee concerns, providing guidance and effective conflict resolution strategies.</li><li>Collaborate with leadership to support talent acquisition efforts, including engagement with skilled contract talent for specialized roles. Stay up-to-date with HR trends, legislation changes, and industry certifications, such as PHR and SHRM-CP.</li></ul><p><br></p>
