We are looking for a detail-oriented Patient Access Specialist to join our team on a long-term contract basis in Lewiston, Maine. In this role, you will handle patient admissions and related administrative tasks, ensuring compliance with organizational policies and regulatory requirements. This position requires a strong commitment to providing exceptional customer service while managing patient accounts and supporting the hospital's mission.<br><br>Responsibilities:<br>• Accurately assign medical record numbers (MRNs) and perform compliance checks to ensure patient records meet regulatory standards.<br>• Provide patients with clear instructions and collect necessary insurance information while processing physician orders.<br>• Conduct pre-registration tasks such as gathering demographic and insurance details via inbound and outbound calls.<br>• Explain consent forms and patient education documents to patients, guarantors, or legal guardians while obtaining necessary signatures.<br>• Verify insurance eligibility and enter benefit data into the system to support billing processes.<br>• Inform Medicare patients about non-payment risks and distribute required documents, including Advance Beneficiary Notices.<br>• Perform audits on patient accounts to ensure accuracy and compliance with quality standards.<br>• Utilize reporting systems to identify and correct errors in accounts across various departments and facilities.<br>• Meet assigned point-of-service collection goals and assist patients with payment plans, including collecting past-due balances.
<p>This is a dynamic, multi-functional position ideal for someone who thrives in a fast-growing, small company environment. The ideal candidate will be the heartbeat of the office—approachable, organized, and confident in handling both people and processes. This role is customer-facing and requires someone who can balance professionalism with warmth, and who values company culture as much as performance.</p><p>You’ll work closely with the Operations Coordinator/Office Manager and receive training on day-to-day responsibilities. The company has doubled in size over the last two years and is looking for someone who can grow with them, wear many hats, and contribute meaningfully to both operations and culture.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Office Management & HR</strong></p><ul><li>Submit payroll hours via ADP</li><li>Manage PTO, sick time, onboarding/offboarding</li><li>Administer benefits and maintain employee handbook</li><li>Handle employee relations, investigations, and policy updates</li><li>De-escalate workplace issues and foster a positive culture</li></ul><p><strong>Bookkeeping</strong></p><ul><li>Manage accounts payable and receivable</li><li>Process weekly invoicing </li><li>Handle ACH payments, journal entries, and support month-end close</li><li>Use QuickBooks Online for all bookkeeping tasks</li></ul><p><strong>Executive Support</strong></p><ul><li>Assist the President with calendar management, file organization, and daily administrative tasks</li></ul><p><br></p>
This position will report to the Business Manager and collaborate with the other departments to ensure the proper recording of income and expenses in Quickbooks Desktop Edition for Non-Profits.<br><br>Job Responsibilities:<br><br>· Receiving bills from all departments and posting to the correct expense account in QB.<br><br>· Preparing checks to pay bills that are not paid by credit card or ACH.<br><br>· Monitor AP in QB to ensure all bills are paid timely.<br><br>· Monitoring several bank accounts to record ACH deposits and withdrawals in QB.<br><br>· Reconciling credit card bills with invoices to ensure proper posting in expense accounts.<br><br>· Record cash and check receipts on a spreadsheet for accurate posting to income in QB.<br><br>· Monitor several online donation sites to accurately record those receipts to income in QB.<br><br>· Prepare AR invoices in QB and monitor balance to ensure funds are received timely.<br><br>· Record payments on invoices in other company software and reconcile with QB.<br><br>· Record payroll entry from outside payroll service, in QB.<br><br>· Prepare quarterly sales tax reports.<br><br>· Reconciliation of various GL accounts in QB.<br><br>· Record journal entries in QB as prepared by Business Manager.<br><br>· Assist with gathering of information for yearly audit.<br><br>· Contribute to the team effort by accomplishing related tasks as needed.<br><br>Business related information:<br><br>· Partners for World Health business hours are Monday – Friday 8:30 am – 5:00 pm.<br><br>· Must be able to work Monday – Friday, in house, for 20 hours per week. Hours can be flexible.<br><br>· Casual dress, jeans allowed!
