We are looking for a dedicated Customer Service Representative to join our team in Jamaica, New York. In this role, you will play a key part in ensuring customer satisfaction by providing efficient and attentive support. This is a long-term contract position offering an excellent opportunity to make a meaningful impact in a fast-paced environment.<br><br>Responsibilities:<br>• Respond promptly and courteously to inbound calls, addressing customer inquiries and concerns.<br>• Process customer orders accurately and efficiently, ensuring all details are properly recorded.<br>• Maintain a high standard while handling both inbound and outbound calls.<br>• Assist customers with product information, troubleshooting, and resolving issues.<br>• Document interactions and updates in the system to ensure accurate record-keeping.<br>• Collaborate with team members to improve customer service processes and efficiency.<br>• Follow company policies and procedures while delivering exceptional service.<br>• Handle multiple tasks simultaneously, prioritizing customer needs effectively.<br>• Provide feedback to management regarding customer trends and potential improvements.<br>• Stay updated on company products, services, and policies to provide accurate information.
We are looking for an experienced Customer Service Representative to join our team in Fairfield, New Jersey. This Contract to permanent position requires a dedicated and detail-oriented individual who excels in assisting customers, resolving inquiries, and handling transactions with precision and care. As a vital member of the team, you will play a key role in ensuring customer satisfaction while maintaining accurate records and managing operational tasks.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries, providing detailed information about products, services, and policies.<br>• Process purchases, exchanges, and returns efficiently while ensuring a seamless customer experience.<br>• Resolve customer issues by identifying solutions and maintaining a detail-oriented and empathetic approach.<br>• Accurately handle sales transactions, including database updates and payment processing.<br>• Maintain organized and detailed records to support business operations and customer needs.<br>• Answer inbound calls and address customer concerns with clarity and professionalism.<br>• Make outbound calls when necessary to follow up on customer inquiries or resolve pending issues.<br>• Collaborate with team members to improve processes and enhance the overall customer experience.<br>• Ensure compliance with company guidelines and procedures in all interactions.<br>• Stay up-to-date with product knowledge to provide accurate and helpful information to customers.
<p>We are looking for a Membership Supervisor to join our team in the South Amboy, New Jersey area. In this role, you will assist in managing the daily operations of a fitness center, including direct management of membership services, administrative tasks, and other essential functions to ensure smooth facility operations. You will collaborate closely with the Site Director and other departments to maintain high standards of service and efficiency for all members.</p><p><br></p><p>Responsibilities:</p><p>• Supervise membership services, ensuring excellent customer engagement and seamless onboarding processes.</p><p>• Oversee administrative tasks, including billing, customer contracts, and other operational activities.</p><p>• Monitor facility operations and address any issues to maintain a safe and welcoming environment.</p><p>• Assist in managing social media platforms to enhance community engagement and promote the center's offerings.</p><p>• Support the Site Director in implementing policies and procedures for efficient facility management.</p><p>• Develop strategies to improve customer satisfaction and retention.</p><p>• Coordinate with team members to ensure consistent delivery of services across all departments.</p><p>• Track and report on membership trends and operational metrics to inform decision-making.</p><p>• Handle customer inquiries and resolve concerns promptly and professionally.</p><p>• Ensure compliance with organizational guidelines and industry standards.</p>
<p>The salary for this position is 100,000 - 110,000. The benefits include paid time off, health insurance and holidays.</p><p><br></p><p>A growing CPA firm in the Edison area is seeking a Senior Tax Accountant with experience in high net worth and partnership tax in a quality CPA firm. This position offers an opportunity to work at home or several days a week in the office. The successful candidate should be able to commute to Edison several times a month. Responsibilities include extensive high net worth, corporate, and partnership tax preparation and planning on a national level. The ability to prepare financial statements is also required. Experience in a local to midsize CPA firm is also preferred. The firm also offers an excellent compensation and benefits package. To be considered please send your resume as a Word attachment. Or call Rich Singer, CPA at 848-202-7970 to discuss this excellent opportunity.</p>
We are looking for a motivated and detail-oriented Collections Specialist to join our team in White Plains, New York. In this Contract to permanent position, you will play a vital role in managing receivables and ensuring timely payments from clients. This role requires excellent communication skills and the ability to handle a high volume of tasks while maintaining accuracy and professionalism.<br><br>Responsibilities:<br>• Review and approve next-day delivery orders by adhering to company policies and assigned credit terms.<br>• Conduct high-volume collection calls to secure payments and promptly resolve any client issues.<br>• Investigate payment discrepancies and deductions, coordinating with other departments to process necessary paperwork.<br>• Maintain communication with management and sales teams to address collection concerns and ensure timely resolutions.<br>• Adapt to different roles within the department to provide support and coverage during staff absences.<br>• Post daily payments to the Cash Easy System as required.<br>• Process daily transactions and assist customers with inquiries and weekly account updates.<br>• Monitor and analyze aging reports to identify overdue accounts and develop strategies for resolution.<br>• Ensure superior customer service by addressing client concerns effectively and professionally.<br>• Collaborate with the credit team to approve credit lines and manage balances efficiently.
<p>We are looking for a dedicated Office Assistant to join our team in New York, New York. This ongoing Contract position offers an exciting opportunity to contribute to the smooth operation of our workplace while ensuring a welcoming and detail-oriented environment for employees and visitors. The ideal candidate will excel in organizational tasks, customer service, and administrative support.</p><p><br></p><p>Responsibilities:</p><p>• Create a welcoming and detail-oriented atmosphere for employees, guests, and candidates by delivering exceptional hospitality.</p><p>• Keep reception and shared spaces clean, organized, and inviting for all team members.</p><p>• Monitor and manage office deliveries, ensuring employees are promptly notified of package arrivals.</p><p>• Coordinate daily lunch catering logistics, including placing orders, greeting delivery drivers, and arranging meals for up to 70 employees.</p><p>• Utilize the Envoy platform to oversee desk availability and team member locations.</p><p>• Compile and present weekly and monthly security metrics, highlighting trends and incidents.</p><p>• Plan and execute onsite events such as socials and happy hours, handling logistics, budgets, vendor coordination, and promotional materials.</p><p>• Collaborate with the Workplace team and other business partners on various projects and initiatives.</p><p>• Support workplace processes including employee offboarding, ticketing systems, and facility management tasks.</p>
<p>We are looking for an experienced Pool Operations Manager to oversee and coordinate aquatic operations at a community aquatics and fitness center in Old Bridge, New Jersey. This role requires strong leadership capabilities and a dedication to ensuring the safety, cleanliness, and enjoyment of all visitors. Prior experience in the Aquatics fitness industry is required along with industry specific certifications. </p><p><br></p><p>Responsibilities:</p><p>• Supervise and manage lifeguard staff, ensuring adherence to safety protocols and maintaining a high level of performance.</p><p>• Organize and oversee aquatic programming, including classes, events, and recreational activities.</p><p>• Coordinate facility rentals and ensure smooth operations for external groups and community organizations.</p><p>• Make hiring decisions to build a skilled and reliable team of aquatic staff.</p><p>• Establish and maintain strong relationships with vendors to ensure the availability of necessary equipment and services.</p><p>• Engage with the local community to promote programs and encourage participation.</p><p>• Conduct regular inspections of aquatic facilities to ensure cleanliness, safety, and compliance with regulations.</p><p>• Provide leadership and guidance to staff, fostering a detail-oriented and collaborative work environment.</p><p>• Develop and implement policies and procedures to optimize operational efficiency and visitor satisfaction.</p>
<p>Our client is looking for an experienced Manager of Order Management to join our team in the Somerville, New Jersey area. This role is pivotal in ensuring the seamless execution of the order-to-invoice process while overseeing the performance of a dedicated team. The ideal candidate will have a strong background in managing high-volume orders and fostering relationships with third-party logistics providers.</p><p><br></p><p>Salary is 80,000 - 100,000.</p><p><br></p><p>Benefits include health insurance and PTO. </p><p><br></p><p>Responsibilities:</p><p>• Supervise the complete order-to-invoice cycle, ensuring processes are accurate, efficient, and completed within deadlines.</p><p>• Lead and manage the order entry team, including offshore team members, to maintain high performance and collaboration.</p><p>• Act as the primary liaison with third-party logistics providers, ensuring timely and correct order fulfillment, shipping, and invoicing.</p><p>• Oversee and resolve system-related issues for a high volume of orders, ensuring smooth operations as workflows evolve.</p><p>• Provide expertise in order management systems to optimize processes and address challenges effectively.</p><p>• Collaborate with internal teams to support customer needs and maintain superior service levels.</p><p>• Monitor and analyze key metrics to identify areas for improvement and implement corrective actions.</p><p>• Ensure compliance with company policies and regulatory standards throughout order management processes.</p><p>• Develop and maintain strong relationships with key accounts to support long-term business growth.</p>
<p><strong>Controller </strong></p><p><strong>Location:</strong> Milford, CT area </p><p><strong>Reference:</strong> SF0013351148</p><p><strong>Recruiter Contact:</strong> Sal Fiorillo — Sal.Fiorillo@RobertHalf</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee all accounting functions: GL, AP, AR, payroll, cash management, and financial reporting</li><li>Prepare accurate monthly, quarterly, and annual financial statements</li><li>Lead budgeting, forecasting, and cash flow management</li><li>Monitor performance across multiple facilities; analyze trends and variances</li><li>Ensure compliance with GAAP, audits, and regulations</li><li>Support revenue cycle initiatives and financial systems/process improvements</li><li>Lead and mentor an accounting team of ~5</li></ul><p> Requirements:</p><ul><li>Bachelor’s degree in Accounting or Finance</li><li>5+ years of progressive accounting experience, including in a supervisory role</li><li>Ideal for a strong Accounting Manager ready for the next step or a hands-on Controller</li><li>Healthcare experience strongly preferred </li><li>CPA or MBA preferred</li></ul><p><strong>Why This Role</strong></p><ul><li>Newly created Controller position with real ownership of processes and team! </li><li>Direct partnership with an engaged CFO</li><li>Influence financial operations across a multi-facility organization</li></ul><p>If you meet the minimum requirements and want to learn more about this opportunity, please email your resume to the email listed above.</p><p><strong>All inquiries are confidential.</strong> Please note at Robert Half we never present your background to a client company without your permission.</p>
<p>Robert Half is looking for a dedicated Office Manager to oversee administrative operations, benefits administration, and employee relations within our organization in South Plainfield, New Jersey. This role requires someone with strong attention to detail, <strong>capable of managing payroll, employee onboarding, and office activities while ensuring compliance with company policies</strong>. The ideal candidate will have a solid background in Office Management and Human Resources and a passion for improving operational efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Manage onboarding and offboarding processes for employees, ensuring a seamless transition.</p><p>• Develop and update employee handbooks and company policies to align with organizational standards.</p><p>• Administer employee benefits programs, maintaining accuracy and compliance.</p><p>• Support payroll processes by entering hours and coordinating with accounting for final approvals.</p><p>• Handle expense reporting and maintain accurate records for financial accountability.</p><p>• Implement technology solutions to streamline office operations and improve efficiency.</p><p>• Oversee inventory management to ensure availability of necessary supplies.</p><p>• Supervise and support a team of 10 office staff, fostering a collaborative environment.</p><p>• Lead recruiting and interviewing efforts to attract top talent.</p><p>• Ensure compliance with all applicable human resources regulations and standards.</p>
