14 results for Call Center Manager in Port Washington, NY

Sr. Customer Service Manager Our client is a fast-growing company within the consumer healthcare space, looking for a Senior Customer Service Manager to join their team. Ideal experience with industry regulations, especially in OTC/regulated environments is required. This role is fully remote. Key Responsibilities:<ul><li>Manage a blended customer service operation team.</li><li>Oversee customer service across multiple channels: retail, direct-to-consumer, and engaged commerce</li><li>Define and track KPIs to guide decision-making and continuous improvement</li><li>Ensure compliance with industry regulations, especially in OTC/regulated environments</li><li>Collaborate closely with leadership</li></ul>

Accounting Manager Our consumer products client in Woodbridge is seeking a detail-oriented and driven Accounting Manager. This is an exciting opportunity to be part of a small, dynamic division within an international consumer products company, where your work will make a direct impact. Key Responsibilities:<ul><li>Collaborate with cross-functional teams to support business operations</li><li>Manage day-to-day general accounting operations</li><li>Oversee and execute monthly and quarterly closings</li><li>Supervise several employees in the office, warehouse and accounting department</li><li>Ensure compliance with internal policies and external regulations</li><li>Prepare and review financial statements and internal reports</li></ul>

Customer Service Director Director of Customer ServiceA rapidly growing healthcare organization is seeking an experienced Director of Customer Service to lead and evolve its customer service operations. Reporting directly to the CEO, this individual will manage an in-house team, ensuring exceptional customer experiences, operational efficiency, and strategic alignment across the organization. This leadership role requires a hands-on professional who can drive initiatives, implement best practices, and mentor staff in a dynamic, entrepreneurial environment. Key Responsibilities<ul><li>Establish a customer-first culture and lead the team in delivering high-quality service across all touchpoints.</li><li>Oversee day-to-day customer service operations, including training, support, and issue resolution.</li><li>Gather and analyze customer feedback to improve service delivery and inform product development.</li><li>Collaborate with cross-functional teams to ensure alignment of service goals with broader company initiatives.</li><li>Leverage tools and platforms (CRM, help desk, analytics, QA, and knowledge management systems) to optimize performance and productivity.</li><li>Manage departmental budget and support team growth through training and development.</li></ul>

Controller As the Controller for a US subsidiary of an international consumer products distributor and manufacturer In Woodbridge, New Jersey you will direct and manage financial operations for two subsidiaries ensuring the organization meets its financial goals and drives long-term growth. This is a critical leadership position that will influence decision-making and maintain the integrity of financial reporting and compliance. You will supervise an accounting team and collaborate with leadership on financial planning, budgeting, cost control, cash management, and investments.Key Responsibilities· Oversee relationships with lending institutions and the financial community.· Rely on expertise and sound judgment to propose creative solutions and achieve division objectives.· Prepare financial analyses of operations, including interim and final financial statements and supporting schedules, for management review.· Develop and maintain financial plans, policies, and procedures that align with organizational goals.· Provide hands-on supervision of general accounting, property accounting, cost accounting, budgetary controls, and internal audits.· Lead, mentor, and supervise the accounting department team members.· Ensure compliance with fiscal standards, governing policies, and internal audits.

Sr. Tax Accountant A growing CPA firm in the Edison area is seeking a Senior Tax Accountant with experience in high net worth and partnership tax in a quality CPA firm. This position offers an opportunity to work at home or several days a week in the office. The successful candidate should be able to commute to Edison several times a month. Responsibilities include extensive high net worth, corporate, and partnership tax preparation and planning on a national level. The ability to prepare financial statements is also required. Experience in a local to midsize CPA firm is also preferred. The firm also offers an excellent compensation and benefits package. To be considered please send your resume as a Word attachment. Or call Rich Singer, CPA at 848-202-7970 to discuss this excellent opportunity.

Leasing Administrator We are seeking a dedicated Leasing Administrator to oversee resident relations in a beautiful luxury apartment complex in the Woodbridge area! The ideal candidate will be highly proficient in community engagement, and have experience handling lease renewals, software management (Yardi), and familiarity with luxury property amenities. Must be available to work on Sunday 9-6pm. (You will have 2 additional days off as your weekend; One being Saturday & the additional day off of your choice) Key Responsibilities:<ul><li>Resident Relations: Ensure residents receive exceptional service, address concerns, and manage inquiries.</li><li>Software Management: Utilize Yardi CRM, Revenue IQ, and RentCafe for daily operations, including automated systems for legal letters and notifications.</li><li>Leasing & Renewals: Oversee and support one leasing agent and manage lease renewals and coordinate resident events.</li><li>Financial Tasks: Process check scanning and financial transactions (no AR or detailed reporting required).</li></ul>

Desktop Support Analyst We are looking for an experienced Desktop Support Analyst to join our team in New York, New York. This long-term contract position offers the opportunity to provide technical expertise and troubleshooting assistance in a detail-oriented services environment. The ideal candidate will have strong communication skills and the ability to manage multiple tasks effectively. Responsibilities: • Provide deskside support to resolve hardware and software issues for end-users. • Troubleshoot and configure systems, including Windows 8 and 10 Pro operating systems and Mac computers. • Deploy and manage computer hardware and software efficiently, ensuring minimal downtime. • Utilize Active Directory to manage user accounts and permissions. • Offer emergency technical support and address critical system issues promptly. • Collaborate with the helpdesk call center to ensure seamless communication and resolution of technical problems. • Implement configuration management practices to maintain system integrity. • Work with Citrix and Dell technologies to support enterprise-level systems. • Assist in deploying updates and maintaining EO/IR systems. • Deliver training and guidance to users on Microsoft Office applications.

Office Services Associate We are offering a short term contract employment opportunity in the industry for an Office Services Associate in New York. This role involves providing back office services, handling customer inquiries, and managing customer records in a detail-oriented office setting. Responsibilities: • Manage reprographics copy and mail services in both physical and digital environments • Support services in hospitality facilities, audio/visual reception, and other service lines as needed • Handle sensitive and/or confidential documents and information with utmost discretion • Make independent decisions that adhere to business needs and policy • Maintain and enhance customer relationships through proven customer service skills • Exhibit good written and verbal communication skills, including detail-oriented telephone and email etiquette • Show attention to detail and good organizational skills to meet deadlines and complete all projects in a timely manner • Work well in a team environment and interact effectively with multi-functional and diverse backgrounds • Troubleshoot problems with the understanding of when to escalate a problem to a supervisory level • Display a self-motivated, positive attitude in a fast-paced environment.

Bookkeeper/Office Manager We are seeking a skilled and organized Bookkeeper/Office Manager to oversee financial bookkeeping and ensure smooth office operations for a client of ours based in Brooklyn. This is a dual-role position that requires a detail-oriented, proactive individual who can handle accounting responsibilities while managing administrative tasks effectively. Key Responsibilities: Bookkeeping:<ul><li>Maintain and process financial records, including accounts payable, accounts receivable, payroll, and tax filings.</li><li>Reconcile bank and credit card statements on a regular basis.</li><li>Prepare financial reports and assist with budgeting and forecasting activities.</li><li>Ensure compliance with financial regulations and standards.</li><li>Manage invoicing processes and follow up on outstanding payments to maintain cash flow integrity.</li></ul>Office Management:<ul><li>Oversee office operations, ensuring smooth day-to-day activities such as scheduling, supplies inventory management, and vendor coordination.</li><li>Act as the point of contact for employee queries, office protocols, and administrative support.</li><li>Implement and maintain organizational systems to improve office efficiency.</li><li>Coordinate with external partners, including IT support, HR specialists, facilities managers, and vendors, as needed.</li><li>Aid in onboarding procedures and maintain personnel files.</li></ul>

Human Resources Generalist Office Manager with HR Experience Location: MANORVILLE, LONG ISLAND Anna Parson at Robert Half is seeking a highly organized Office Manager with a knack for managing workflows, coordinating schedules, greeting clients and supporting HR functions. Office Manager will oversee office operations while also contributing to HR initiatives. This exciting opportunity is perfect for candidates with a positive, friendly attitude, who thrive in a multi-faceted role and excel at maintaining efficient business operations. As the Office Manager, you will:<ul><li>Office Operations Management: Oversee day-to-day office operations, ensuring an efficient, organized, and professional work environment.</li><li>Calendar Management: Manage complex calendars for leadership or key stakeholders, including scheduling meetings, resolving conflicts, and ensuring optimal productivity.</li><li>Scheduling and Coordination: Coordinate team schedules, appointments, and internal events, while managing deadlines and priorities effectively.</li><li>Human Resources Support: Assist with HR functions, including onboarding, maintaining employee records, and ensuring compliance with company policies.</li><li>Vendor/Office Supplies Management: Handle office supply inventory, vendor relationships, and general facility needs to ensure smooth office functioning.</li><li>Communication Management: Serve as a key point of contact for internal and external inquiries, handling correspondence and ensuring effective communication.</li></ul>Seeking a well-rounded Office Manager who is adaptable, friendly and organized. Contact Anna Parson at Robert Half for immediate and confidential consideration or apply now!!!

Office Services Associate We are looking for a detail-oriented Office Services Associate to join our team in New York, New York. This is a long-term contract position that requires strong organizational skills and the ability to deliver exceptional customer service. The ideal candidate will play a key role in managing reception, hospitality, and facility-related tasks while ensuring a seamless office experience for both employees and visitors. Responsibilities: • Manage reception duties, including greeting visitors, answering inbound calls, and providing a welcoming front-of-house presence. • Set up and break down conference rooms to accommodate meetings and events, ensuring all equipment and materials are properly arranged. • Coordinate hospitality services, including food setup and cleanup for events and meetings. • Schedule conference rooms and hoteling offices to optimize space usage and meet client needs. • Provide coverage for other reception staff during absences or scheduling conflicts. • Support after-hours hospitality events, including overtime when required. • Maintain the cleanliness and organization of meeting spaces and common areas. • Assist with general office services such as reprographics, mail handling, and digital document management. • Ensure a high level of customer service in interactions with clients and team members. • Collaborate with management to elevate the office experience and meet evolving standards.

Sr. Accountant Senior Accountant – HYBRID Schedule Location: Rockville Centre, Long Island NY Anna Parson at Robert Half is seeking an experienced and detail-oriented Senior Accountant to join a dynamic services company. This is a fantastic opportunity to contribute to a critical industry. If you're ready to bring your accounting expertise to an organization that values accuracy, efficiency, and teamwork, we want to hear from you!As the Sr. Accountant, you will: <ul><li>Financial Reporting: Oversee preparation and analysis of monthly, quarterly, and annual financial statements, ensuring accuracy and compliance with GAAP standards.</li><li>General Ledger Management: Take ownership of the general ledger, ensuring accurate journal entries, account reconciliations, and ledger integrity.</li><li>Month-End and Year-End Closings: Lead closing processes, coordinate timelines, and produce comprehensive reports for leadership.</li><li>Revenue and Cost Analysis: Analyze freight revenue streams and associated costs to provide insightful recommendations for financial efficiency.</li><li>Process Improvement: Identify and implement refinements to accounting processes and systems to ensure scalability and efficiency.</li><li>Supervise Team Members: Mentor junior accounting staff, ensuring accuracy of their work and providing opportunities for growth and learning.</li><li>Audit Collaboration: Prepare and review documents for audits, ensuring compliance with internal controls and regulatory guidelines.</li><li>Cross-Functional Collaboration: Partner with operations and logistics departments to address financial and operational needs.</li></ul>Why You’ll Love This Opportunity:<ul><li>Competitive pay and the potential for a long-term role within a growing company.</li><li>A chance to work in a thriving and fast-paced.</li><li>Opportunity to lead and develop a team of accounting professionals.</li><li>Gain valuable industry expertise while working closely with operational leaders.</li></ul>Contact Anna Parson at Robert Half for immediate and confidential consideration or apply now!!!

Business Support We are looking for an organized, proactive, and versatile Office Manager to join our team. This role is ideal for someone who enjoys working with people, thrives in a dynamic environment, and is eager to support a range of business functions to help the organization run smoothly and efficiently. <ul><li>Maintain records for licenses, registrations, subscriptions, and general office compliance.</li><li>Manage mail, deliveries, and office supplies.</li><li>Welcome visitors, answer phones, and direct inquiries appropriately.</li><li>Coordinate meeting logistics, room bookings, and catering.</li><li>Support facility needs, office events, and general upkeep.</li><li>Handle additional administrative duties as needed.</li><li>Maintain databases and prepare simple reports.</li><li>Assist with client service and business development tasks.</li><li>Support budgeting, billing, and basic accounting processes.</li><li>Manage insurance certificates and vendor documentation.</li><li>Contribute to project support and safety compliance as needed.</li><li>Keep employment records organized and up to date.</li><li>Assist with recruitment, onboarding, and staff training logistics.</li><li>Help administer employee benefits and compliance requirements.</li><li>Track PTO and maintain vacation schedules.</li><li>Provide general HR administrative support.</li><li>Assist with website and social media updates.</li><li>Help track office technology and coordinate basic IT support needs.</li><li>Support the maintenance of tech records and policies.</li></ul>

Administrator We are seeking an organized and versatile Sr. Business Support Office Administrator to support company owners and managers with day-to-day operations with our client in the Bedminster area. This role includes office administration, project and accounting support, human resources, and other miscellaneous tasks. This position is expected to be a self-starter, motivated, and be someone willing to learn new skills. System experience in Excel is helpful for reports and analyzing any office data/spreadsheets. Ideally looking for 7+ yrs of corporate office experience. Key Responsibilities:<ul><li>Office Operations: Handle mail, deliveries, visitor reception, meeting room reservations, and office maintenance.</li><li>Project & Accounting Support: Assist with budgeting, financial reporting, billing, and database management.</li><li>Human Resources: Help with recruiting, onboarding, employee records, benefits, and scheduling professional development meetings.</li><li>Technology: Support technology acquisitions.</li></ul>