<p>We’re looking for a seasoned sales leader to take on a strategic leadership role as our Call Center Sales Operations Manager. In this position, you’ll oversee a team of four experienced frontline managers who each lead their own group of call center representatives. Your mission will be to drive performance, coach and develop leadership talent, and optimize sales operations across the department. This is an ideal opportunity for someone who began their career in sales and has successfully progressed through the ranks of call center management, bringing both hands-on experience and a big-picture mindset.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead, mentor, and develop four sales managers and a team of agents to ensure alignment with sales goals, KPIs, and operational excellence</li><li>Analyze performance data to identify trends, implement strategies, and improve conversion rates, customer satisfaction, and team productivity</li><li>Collaborate with senior leadership to shape and execute sales initiatives, training programs, and process improvements</li><li>Provide actionable feedback and guidance to managers to foster continuous improvement and accountability</li><li>Champion a culture of motivation, ownership, and high performance across all levels of the call center</li></ul>
<p>We are looking for a motivated Customer Service Supervisor to lead a dynamic team. This role offers an exciting opportunity to oversee customer service operations while ensuring exceptional service quality and efficiency. You will play a pivotal role in managing workflows, resolving inquiries, and driving process improvements. This position offers a competitive salary between $70,000 and $80,000. The benefits include Healthcare (Health, Vision, Dental), HSA dollar for dollar match, Paid Holidays Off, 2 weeks PTO, Short/Long Term Disability 100% Company Paid, Life Insurance 100% Company Paid, 401K, and Employee Discounts. </p><p><br></p><p>Responsibilities:</p><p>• Oversee daily workflow and ensure customer service operations are running smoothly.</p><p>• Approve expedited shipping for replacements and warranty claims as necessary.</p><p>• Process order cancellations and warranty replacement orders using internal systems.</p><p>• Address and resolve representative inquiries to support issue resolution.</p><p>• Review and release orders placed on hold to maintain efficient processing.</p><p>• Create and process accounting-related documents for wholesale, dropship, and marketplace accounts.</p><p>• Identify and correct errors in orders, including line, header, and address discrepancies.</p><p>• Monitor queues and track inbound call volumes to optimize team responsiveness.</p><p>• Approve partial refunds and ensure proper documentation is maintained.</p>
<p>The salary for this position is 100,000 - 110,000. The benefits include paid time off, health insurance and holidays.</p><p><br></p><p>A growing CPA firm in the Edison area is seeking a Senior Tax Accountant with experience in high net worth and partnership tax in a quality CPA firm. This position offers an opportunity to work at home or several days a week in the office. The successful candidate should be able to commute to Edison several times a month. Responsibilities include extensive high net worth, corporate, and partnership tax preparation and planning on a national level. The ability to prepare financial statements is also required. Experience in a local to midsize CPA firm is also preferred. The firm also offers an excellent compensation and benefits package. To be considered please send your resume as a Word attachment. Or call Rich Singer, CPA at 848-202-7970 to discuss this excellent opportunity.</p>
We are looking for a skilled and detail-oriented Business Analyst to contribute to the development and improvement of our Global Portal. In this role, you will work closely with diverse teams, including Product Management, IT, Operations, and Business Stakeholders, to create solutions that enhance the digital experience for customers. This is a long-term contract position based in Piscataway, New Jersey.<br><br>Responsibilities:<br>• Analyze and document business, functional, and non-functional requirements by conducting workshops, interviews, and system evaluations.<br>• Develop detailed process maps to identify inefficiencies, gaps, and opportunities for optimization and automation.<br>• Collaborate with cross-functional teams to create and maintain clear use cases and workflow diagrams.<br>• Facilitate alignment among Product Management, Development, QA, and Stakeholders to ensure mutual understanding of priorities and requirements.<br>• Support the testing phase by creating test cases, assisting in execution, and validating results during User Acceptance Testing.<br>• Provide training and knowledge transfer for both internal teams and external customers, ensuring seamless adoption of new features.<br>• Act as a subject matter expert for the Global Portal, ensuring consistency in customer experience across different regions and products.<br>• Partner with change management teams to prepare businesses for new portal enhancements and ensure successful implementation.<br>• Coordinate with Product and Program Managers to monitor project progress, address risks, and manage scope adjustments.
<p>We are looking for an Administrative Assistant to join a non-profit organization. This is a contract position requiring on-site work, with responsibilities focused on supporting clients and ensuring efficient administrative operations. The ideal candidate will be bilingual in English and Spanish and possess excellent organizational and communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional customer service to clients by addressing inquiries and ensuring a welcoming experience.</p><p>• Assist with the client intake process, including gathering relevant information and documentation.</p><p>• Obtain and manage medical records from clients as part of case preparation.</p><p>• Help clients with completing applications for Social Security disability benefits.</p><p>• Answer inbound and outbound calls, addressing client needs and scheduling appointments.</p><p>• Maintain accurate records through data entry and document management.</p><p>• Coordinate and manage email correspondence in a timely and organized manner.</p><p>• Use Microsoft Office tools, including Word, Excel, Outlook, and PowerPoint, for various administrative tasks.</p><p>• Ensure schedules are organized and appointments are confirmed for clients and staff.</p>
<p>We are looking for a skilled Business Analyst to join our team. This Contract-to-permanent position offers an exciting opportunity to work closely with leadership in developing effective sales and marketing programs while driving operational excellence. The role requires strong analytical capabilities, excellent communication skills, and a collaborative approach to delivering impactful business solutions.</p><p><br></p><p>Responsibilities:</p><p>• Partner with leadership to translate sales and marketing strategies into actionable plans and programs.</p><p>• Design and maintain process documentation, workflows, and reporting dashboards for sales operations, including lead management and pipeline tracking.</p><p>• Conduct data analysis on market trends and client behavior to identify opportunities for growth and improvement.</p><p>• Develop sales playbooks, partner scorecards, and tools to monitor performance metrics effectively.</p><p>• Define and implement key performance indicators (KPIs) and reporting frameworks for leadership decision-making.</p><p>• Collaborate with marketing teams to align campaigns, messaging, and resources with sales objectives.</p><p>• Gather business requirements and coordinate with technical teams to support CRM, PSA, and marketing automation tool integrations.</p><p>• Prepare comprehensive presentations and documentation for internal stakeholders, partners, and clients</p>
<p>We are looking for a skilled and detail-oriented Construction Office Manager to join a boutique construction company in New York, New York, on a contract basis. This position, lasting 1-2 months, involves overseeing administrative operations, supporting project close-out processes, and ensuring the smooth functioning of daily office activities. Ideal candidates will have prior experience in the construction industry, strong organizational skills, and proficiency with essential software tools.</p><p><br></p><p>Responsibilities:</p><p>• Manage and coordinate the company’s calendar, including scheduling meetings with clients and leadership.</p><p>• Oversee general office administration tasks, such as organizing and filing documents, maintaining project records, and tracking close-out logs.</p><p>• Facilitate project close-out activities by preparing and managing RFIs and ensuring all required documentation is completed.</p><p>• Organize and lead client meetings to ensure seamless project completion processes.</p><p>• Monitor office supply levels and place orders as needed to maintain inventory.</p><p>• Handle accounts payable tasks and other financial administrative duties.</p><p>• Utilize tools like Microsoft Office Suite, Dropbox, Asana, and WhatsApp to streamline communication and document management.</p><p>• Support construction-specific activities, including record keeping and assisting with project management tasks.</p><p>• Assist with receptionist duties, providing a welcoming and organized environment for clients and visitors.</p>
We are looking for a highly organized and proactive Office Manager to oversee the daily operations of our office in New York, New York. This Contract position requires a detail-oriented individual who can efficiently manage multiple tasks and ensure the office runs smoothly. If you have a passion for creating an optimal work environment and thrive in a fast-paced setting, we encourage you to apply.<br><br>Responsibilities:<br>• Maintain a clean, organized, and welcoming office environment to support daily operations.<br>• Monitor office supplies and inventory levels, placing orders as necessary to ensure availability.<br>• Establish and manage relationships with vendors, including ShredIt, Bevi, WB Mason, Fresh Direct, and Corporate Essentials.<br>• Oversee the procurement and restocking of snacks and beverages to meet the needs of the team.<br>• Sort and distribute incoming mail and coordinate outgoing mail processes, both electronic and physical.<br>• Collaborate with building management to resolve issues related to repairs, services, or large deliveries.<br>• Handle scheduling for conference rooms, coordinate food orders for meetings, and assist with travel arrangements.<br>• Support the planning and execution of onsite and offsite meetings, ensuring all logistics are in place.
We are looking for an experienced Office Manager to oversee administrative operations and ensure the smooth functioning of office processes. This long-term contract position is based in Bridgewater, New Jersey, and involves managing employee benefits, payroll, compliance, and HR functions, as well as supporting leadership with board meeting preparations and public notices. The ideal candidate will have strong organizational and communication skills, coupled with a thorough understanding of HR regulations and administrative protocols.<br><br>Responsibilities:<br>• Manage the day-to-day operations of the administrative office, ensuring efficiency across all functions.<br>• Oversee employee benefits administration, including health insurance, pension plans, disability coverage, and tracking time off.<br>• Facilitate new employee orientations and periodically update employee manuals to reflect current policies.<br>• Process payroll accurately, including attendance tracking, tax payments, quarterly reporting, and compliance with state regulations.<br>• Handle workers’ compensation claims, accident reporting, and the maintenance of confidential personnel and medical files.<br>• Prepare materials for Board of Commissioners meetings, including agendas, minutes, and other required documentation.<br>• Coordinate employee trainings and arrange mandatory physicals.<br>• Ensure compliance with HR-related laws and regulations, maintaining accurate and organized records.<br>• Prepare bid packages and public notices in accordance with organizational procedures.<br>• Provide additional support services to the administrative office as needed, ensuring seamless operations.
<p>Job Posting: Accounting Assistant</p><p>Location: Bergen County, NJ</p><p>Job Type: Full-Time</p><p><br></p><p>Join their dynamic and supportive team, a leading manufacturer in Bergen County, NJ. We are seeking a detail-oriented and motivated Accounting Assistant to support our accounting and administrative functions.</p><p><br></p><p>Accounts Receivable</p><p>• Administer cash receipts processing and posting in SAP software</p><p>• Prepare checks received for deposit</p><p>• Maintain the specialized receipts file for customer service</p><p>• Follow up on and resolve customer payments variances</p><p>• Ensure all customer prepayments are appropriately applied in SAP</p><p>• Maintain shared mailbox for accounts receivable</p><p>• Prepare invoices to group affiliates ensuring all supporting documentation is complete</p><p><br></p><p>Accounts Payable</p><p>• Administer vendor bill processing from receipt to approval and perform financial system precoding</p><p>• Process payments to vendors in SAP software</p><p>• Distribute payments to vendors using CashPro Bank of America, vendor portals, or by check</p><p>• Track monthly vendor invoices to prepare for month end</p><p>• Maintain continuous organized file of outstanding vendor invoices</p><p>• Maintain organization of vendor payment files and profiles in SAP</p><p>• Collect and organize W9’s, prepare year end 1099’s</p><p>• Maintain shared mailbox for accounts payable</p><p>• Review and process expense reports in Concur</p><p><br></p><p>Banking</p><p>• Download previous day and current day banking activity</p><p>• Review of all daily cash activity: posting receipts, reviewing and confirming payments, posting journal entries for Concur payments; performing daily cash reconciliations</p><p>• Reconcile all credit card statements monthly</p><p><br></p><p>Other</p><p>• Prepare month end reports for commissions and royalties</p><p>• Process journal entries in SAP</p><p>• Prepare financial reports as directed</p><p>• Maintain fixed assets monitoring and laptop list with user information</p><p>• Prepare periodic intercompany transaction reconciliation reports</p><p><br></p><p>Administrative Duties</p><p>• Supporting Controller in all aspects of office organization and ensuring that the office runs efficiently. Assist in the overall improvement of the operations systems, including but not limited to</p><p>• Organize and maintain financial filing system, including mid-year and year-end clean up</p><p>• Provide general administrative and clerical support as needed</p><p>• Maintain office and kitchen supplies</p><p>• Organize in house lunches for meetings when necessary and organize events for outside activities</p><p>• Maintain office equipment</p><p>• Liaise with building management for facility issues and service/reservation requests</p><p>• Maintain documentation on lab purchase orders, matching up purchases order with invoices and getting approvals</p><p><br></p><p><br></p>
