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206 results for Customer Service Support in Newark, NJ

Collections Specialist
  • Remote, NY
  • remote
  • Temporary
  • 28.00 - 33.00 USD / Hourly
  • <p><strong>Remote Collections Opportunity </strong>- <strong>Part Time: 20-25 Hours Per Week</strong></p><p><br></p><p>We are looking for a motivated Collections Specialist to assist a client with a clean-up project. </p><p><br></p><p>Responsibilities:</p><p>• Manage and resolve outstanding accounts receivable balances to ensure timely collection of payments.</p><p>• Communicate professionally with clients to address payment discrepancies and negotiate solutions.</p><p>• Maintain accurate records of collections activities and update internal systems accordingly.</p><p>• Collaborate with the finance team to identify and address issues impacting payment cycles.</p><p>• Provide regular reports on collections progress and account statuses to management.</p><p>• Implement effective strategies to improve cash flow and reduce outstanding balances.</p><p>• Analyze accounts to identify trends and recommend improvements to the collections process.</p><p>• Ensure compliance with company policies and regulations during all collections activities.</p><p>• Assist in cleaning up aged accounts and organizing financial data for long-term efficiency.</p>
  • 2025-08-27T20:43:46Z
Business Analyst
  • Hempstead, NY
  • onsite
  • Temporary
  • 55.00 - 65.00 USD / Hourly
  • We are looking for an experienced Business Analyst to join our team in Hempstead, New York. In this role, you will leverage your expertise in gap analysis, data governance, and business requirement documentation to deliver actionable insights and drive projects forward. This is a long-term contract opportunity for professionals with a strong background in agile methodologies and technical tools.<br><br>Responsibilities:<br>• Conduct detailed gap analyses to identify areas for improvement and align solutions with business objectives.<br>• Collaborate with stakeholders to gather, document, and refine business requirements.<br>• Utilize tools such as Microsoft Excel and Ellucian Banner to analyze and present data effectively.<br>• Implement and oversee data governance strategies to ensure compliance and accuracy.<br>• Manage change initiatives, ensuring smooth transitions and effective communication across teams.<br>• Facilitate AB testing to validate solutions and optimize processes.<br>• Work within Agile frameworks to deliver projects on time and within scope.<br>• Coordinate with IAM and AWS IAM systems to enhance security and streamline operations.<br>• Prepare comprehensive Business Requirement Documents (BRDs) to support decision-making.<br>• Monitor project progress and provide actionable feedback to ensure alignment with goals.
  • 2025-08-26T22:35:13Z
Billing Analyst
  • New York, NY
  • onsite
  • Contract / Temporary to Hire
  • 36.10 - 41.80 USD / Hourly
  • <p>We are looking for a skilled Billing Analyst to join a prestigious accounting and advisory firm located in New York, New York. This is a Contract-to-permanent position offering an excellent opportunity to collaborate with multiple partners and contribute to the firm's billing operations. The ideal candidate will have prior experience in the detail-oriented services sector and a strong background in billing processes.</p><p><br></p><p>Responsibilities:</p><p>• Prepare, review, and distribute invoices in accordance with the firm's billing policies and procedures.</p><p>• Collaborate closely with partners and the Billing Manager to ensure accurate and timely billing.</p><p>• Maintain and update accounts receivable records to ensure all transactions are properly documented.</p><p>• Utilize SAP and Microsoft Excel to manage billing data and generate reports.</p><p>• Handle project billing and ensure compliance with established guidelines.</p><p>• Identify and resolve billing discrepancies to maintain accuracy and efficiency.</p><p>• Monitor and follow up on outstanding invoices to ensure timely payments.</p><p>• Provide support during audits by preparing and organizing necessary billing records.</p><p>• Suggest process improvements to enhance the firm's billing operations.</p>
  • 2025-08-18T19:14:05Z
Controller
  • Asbury Park, NJ
  • onsite
  • Permanent
  • 115000.00 - 130000.00 USD / Yearly
  • We are looking for an experienced Controller to oversee financial operations and ensure compliance with accounting standards. This role requires someone with strong attention to detail who can manage budgets, analyze financial data, and provide strategic recommendations. The ideal candidate will thrive in a fast-paced environment and play a critical role in shaping the financial success of our organization.<br><br>Responsibilities:<br>• Manage and oversee all aspects of financial operations, including budgeting, forecasting, and reporting.<br>• Ensure compliance with accounting principles and regulatory requirements.<br>• Analyze financial data to identify trends and provide actionable insights for strategic decision-making.<br>• Maintain and update financial records and systems to ensure accuracy and efficiency.<br>• Prepare monthly, quarterly, and annual financial statements for internal and external use.<br>• Collaborate with other departments to ensure alignment of financial goals and operational strategies.<br>• Develop and implement internal controls to safeguard company assets and ensure financial integrity.<br>• Lead the preparation of audits and liaise with external auditors as necessary.<br>• Monitor cash flow and manage company investments to optimize financial performance.<br>• Train and mentor finance team members to enhance productivity and support their growth.
  • 2025-09-02T20:34:52Z
IT Asset Program Coordinator
  • Iselin, NJ
  • onsite
  • Permanent
  • 75000.00 - 115000.00 USD / Yearly
  • <p>We are looking for a skilled IT Asset Manager to join our team. In this role, you will oversee the management and optimization of IT assets, including hardware and software, throughout their lifecycle. You will play a key part in ensuring compliance with organizational and regulatory standards while providing valuable insights for budgeting and capacity planning.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement IT asset lifecycle programs to manage hardware and software assets effectively.</p><p>• Maintain accurate records of asset additions, modifications, retirements, and disposals in relevant systems.</p><p>• Collaborate with asset owners to conduct regular validations and attestations of IT assets.</p><p>• Monitor and track asset remediation initiatives, providing detailed reports and performance metrics.</p><p>• Prepare documentation and reports related to compliance, budgeting, and cost summaries for IT assets.</p><p>• Establish strategies to optimize technology spending and improve asset management processes.</p><p>• Ensure compliance with regulatory standards and organizational policies regarding IT asset management.</p><p>• Provide trend analysis and recommendations for future capacity planning and budget allocations.</p><p>• Create standardized workflows and reports for IT asset management systems, such as ServiceNow.</p><p>• Support remote workforce asset management and ensure the accuracy of portfolio data</p>
  • 2025-08-08T21:38:44Z
Product Manager
  • Montebello, NY
  • onsite
  • Permanent
  • 110000.00 - 140000.00 USD / Yearly
  • <p>We are looking for a strategic and hands-on Analytical Product Manager to lead the development of advanced analytics solutions tailored to the healthcare workforce sector. This role focuses on creating impactful tools that enhance payroll, HR, attendance, and scheduling processes for healthcare administrators and operators. Based in Airmont, New York, this position offers the chance to shape innovative analytics capabilities that drive workforce efficiency and compliance.</p><p><br></p><p>Responsibilities:</p><p>• Define the vision and roadmap for analytics and insights within the platform, ensuring alignment with organizational goals.</p><p>• Establish key metrics and performance indicators to address workforce challenges such as overtime trends, payroll discrepancies, and employee turnover.</p><p>• Collaborate with clients, account managers, and product teams to identify high-value use cases for analytics solutions.</p><p>• Translate business requirements into detailed product specifications, dashboards, and data models.</p><p>• Oversee the creation of dashboard mockups using tools like Power BI and other visualization platforms.</p><p>• Partner with leadership to assess future hiring needs for roles such as BI developers and data engineers.</p><p>• Develop tools for generating pre-payroll analytics, enabling detailed reporting by employee, department, and earning code.</p><p>• Build HR analytics capabilities that provide insights into turnover rates and headcount trends.</p><p>• Design attendance dashboards with advanced filtering and drill-down features to identify patterns such as no-shows and excessive overtime.</p><p>• Create facility-level reporting tools that support trend analysis, benchmarking, and comparative insights.</p>
  • 2025-08-25T14:14:30Z
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