6 results for Customer Service Representative in Plantation, FL

Miami, FL
onsite
Temporary
0 - 0 USD / Yearly
Robert Half is seeking a dependable and customer-focused Bilingual Customer Service Representative (Spanish/English) to support a high-volume service environment. This role requires strong communication skills, attention to detail, and the ability to handle multiple customer inquiries efficiently and professionally. Responsibilities<ul><li>Handle inbound and outbound calls in both English and Spanish</li><li>Assist customers with account questions, service requests, and issue resolution</li><li>Enter and update customer information accurately in the system</li><li>Respond to emails and online inquiries in a timely manner</li><li>Escalate complex concerns to appropriate departments when needed</li><li>Track interactions and maintain detailed documentation</li><li>Provide clear explanations of services, policies, and next steps</li><li>Maintain professionalism and empathy during difficult conversations</li></ul>
2026-02-20T00:00:00Z

Miami, FL
onsite
Temporary
0 - 0 USD / Yearly
Robert Half is seeking a professional and friendly Bilingual Customer Service Representative to support one of our clients. This role is ideal for someone who enjoys helping people, handling inquiries, and providing excellent service in a fast-paced environment. Responsibilities<ul><li>Answer incoming calls and respond to emails from customers</li><li>Communicate with clients in both English and Spanish</li><li>Provide information about services, policies, and procedures</li><li>Resolve customer questions and concerns professionally</li><li>Enter and update information in company systems</li><li>Document interactions and maintain accurate records</li><li>Route requests to the appropriate departments</li><li>Assist with general administrative tasks as needed</li></ul>
2026-02-26T00:00:00Z

Miami, FL
onsite
Temporary
0 - 0 USD / Yearly
Robert Half is seeking a reliable and customer-focused Bilingual Call Center Representative (Spanish/English) to support a high-volume inbound and outbound call environment. The ideal candidate is professional, patient, and able to manage multiple customer interactions while maintaining accuracy and strong service standards. Responsibilities<ul><li>Handle high-volume inbound and outbound calls in both English and Spanish while maintaining professionalism and efficiency</li><li>Assist customers with account inquiries, service requests, troubleshooting, and general questions</li><li>Document all customer interactions accurately in the system, including notes, follow-ups, and case details</li><li>Resolve routine concerns and appropriately escalate complex issues according to company procedures</li><li>Follow established scripts and compliance guidelines while maintaining a natural and helpful conversation</li><li>Manage email and online inquiries in addition to phone communication</li><li>Meet productivity and quality assurance metrics including call handling time, accuracy, and customer satisfaction</li><li>Maintain confidentiality of customer information and adhere to company policies</li></ul>
2026-02-20T00:00:00Z

Miami, FL
onsite
Contract / Temporary to Hire
18 - 19 USD / Hourly
We are looking for a dedicated Client Services Specialist to join our team in Miami, Florida. In this role, you will play a pivotal part in supporting clients and ensuring they receive the assistance they need, while maintaining confidentiality and a high standard of conduct. This is a Contract to permanent position within the detail-oriented services industry, offering the opportunity to grow and contribute to our mission of providing exceptional legal support. Responsibilities: • Conduct interviews with clients to assess their needs and circumstances. • Screen applicants for eligibility and provide guidance on next steps. • Refer clients to appropriate resources or services based on their specific situations. • Distribute educational materials and general information to applicants for self-help purposes. • Assist with clinics and outreach events organized by the program. • Perform intake duties at designated outreach sites as required. • Communicate effectively with clients, ensuring respect and confidentiality are upheld. • Utilize the case management system to manage and document client interactions. • Collaborate with team members to promote a spirit of teamwork and cooperation. • Adhere to supervisor directions and organizational protocols in daily tasks.
2026-03-10T00:00:00Z

Fort Lauderdale, FL
onsite
Permanent
55000 - 65000 USD / Yearly
We are looking for a dedicated Customer Service Administrator to join our team in Dania Beach, Florida. In this role, you will act as a vital link between our company and customers, ensuring exceptional service and smooth communication. The ideal candidate is someone with a strong focus on detail, excellent organizational skills, and a passion for delivering outstanding customer experiences. Responsibilities: • Coordinate with various teams to ensure services are delivered on time and meet customer expectations. • Act as a primary point of contact for customers, providing timely updates and addressing inquiries. • Review completed service requests to confirm accuracy and compliance with customer contracts. • Verify billing details and ensure records are maintained consistently and accurately. • Collaborate across departments to resolve service-related issues and improve overall processes. • Maintain organized documentation and provide administrative support to enhance operational efficiency. • Identify opportunities for process improvements and implement solutions to enhance customer satisfaction. • Communicate effectively with both internal and external stakeholders to foster strong relationships. • Assist with handling inbound and outbound calls, ensuring prompt and thorough responses. • Address conflicts or concerns with a focus on resolution and maintaining customer trust.
2026-03-11T00:00:00Z

Miami, FL
onsite
Permanent
0 - 0 USD / Yearly
We are looking for a dynamic Client Solutions Manager to join our detail-oriented services team in Miami, Florida. In this role, you will be responsible for overseeing product development cycles, ensuring alignment with client needs, and driving strategic initiatives to enhance product performance. This is an exciting opportunity to collaborate with cross-functional teams and make a meaningful impact in a fast-paced environment. Responsibilities:• Develop and manage product roadmaps, ensuring alignment with company goals and customer requirements.• Collaborate with stakeholders to gather and prioritize product features and enhancements.• Lead cross-functional teams, including engineering, marketing, and design, to deliver high-quality products on schedule.• Analyze market trends and competitor activities to inform product strategies.• Monitor product performance, gather user feedback, and implement improvements to optimize outcomes.• Prepare and deliver presentations to stakeholders, showcasing product progress and strategic initiatives.• Work closely with sales and marketing teams to support product launches and promotional efforts.• Identify opportunities for innovation and propose new product ideas to meet market demands.• Ensure compliance with industry standards and best practices in product development and management Client
2026-02-18T00:00:00Z