<p>We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment.</p><p><br></p><p>Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!</p><p>Schedule/Hours</p><p>• Monday thru Friday 7:45AM-9PM</p><p>• Saturdays and Sundays 7:45AM -5PM</p><p>• FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.</p><p>• 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only)</p><p><br></p><p>Primary Responsibilities:</p><p>Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings.</p><p>Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.</p><p>Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.</p><p>Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.</p><p>Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends.</p><p><br></p><p>Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:</p><p>High School Diploma or GED</p><p>College a plus</p><p><br></p>
We are looking for a detail-oriented Customer Service Representative to join our healthcare team in Bethel Park, Pennsylvania. This contract position focuses on providing financial counseling to patients during their inpatient stays, ensuring accurate benefit education and payment collection. The role requires strong communication skills and the ability to work evenings, weekends, and holidays as needed.<br><br>Responsibilities:<br>• Conduct face-to-face discussions with patients to review inpatient benefits, authorization, and financial liabilities.<br>• Accurately verify and calculate patient payments, including outstanding balances, copays, deductibles, and coinsurance.<br>• Perform pre-registration and registration tasks, collecting patient financial liabilities during or before the date of service.<br>• Assist in verifying insurance eligibility, Medicaid processing, and financial assistance applications.<br>• Monitor and improve processes related to missed collection opportunities by implementing follow-ups and adjustments.<br>• Send post-discharge letters to patients outlining estimated liabilities and payment options.<br>• Facilitate in-house call reviews to ensure patients have valid payor sources and authorization for their current stays.<br>• Maintain accurate records of all patient accounts and liabilities, ensuring daily updates.<br>• Collaborate on the collection of outpatient orders for current and future services using designated systems.<br>• Gather required consent forms and documentation during patient registration, including Medicare notices and treatment agreements.
<p>An organization in the Shadyside area is in need of a temporary-to-hire Billing/Customer Service Specialist.</p><p><br></p><p>The Billing/Customer Service Specialist position is hybrid-3 days in the office/2 days at home.</p><p><br></p><p>The Billing/Customer Service Specialist would be responsible for the following duties:</p><p>• Process and post payments</p><p>• Assist with daily bank deposits</p><p>• Prepare and distribute letters (mail, email, or document upload).</p><p>• Process returned checks</p><p>• Support monthly billing cycles and mailing processes.</p><p>• Send emails out for outstanding balances</p><p>• Answer calls concerning bills</p><p>• Assist in analyzing and reconciling accounts and reviewing charges.</p><p>• Prepare extended payment plan contracts and conduct follow-up as needed.</p><p><br></p><p>The hours for this position are Monday through Friday from 8am-4pm.</p><p> </p><p>If you are interested in being considered for this Billing/Customer Service Specialist position, please 1) Apply online AND 2) follow up with a phone call to 888-396-0099!</p>
<p>A Banking organization in the Oakland area is looking for a Bank Teller.</p><p><br></p><p>The role is temporary to hire.</p><p><br></p><p>Parking is not free but partial reimbursement will be paid</p><p><br></p><p>The role is 100% onsite.</p><p><br></p><p>The Bank Teller will be would be responsible for the following duties:</p><p><br></p><p>Provide exceptional member service by assisting with personal financial needs, conducting transactions, maintaining account records, and promoting credit union products and services.</p><p>Key Responsibilities:</p><p>• Member Assistance: Process transactions, cash checks, open and maintain accounts, and handle loan and payment services.</p><p>• Account Management: Ensure accuracy in documentation, update member information, and address product or service issues.</p><p>• Operations Support: Process credit union forms, CDs, and daily mobile deposits; assist members from other credit unions via shared branching.</p><p>• Compliance & Security: Maintain confidentiality, adhere to regulatory requirements, and complete reports for suspicious or large currency transactions.</p><p>• Customer Interaction: Answer calls, return inquiries, and communicate professionally with members about discrepancies or services.</p><p>• End-of-Day Duties: Balance cash drawers, scan checks, organize receipts, and restock supplies.</p><p>• Team Support: Serve as backup for other branches, maintain a clean workspace, and assist in achieving credit union goals.</p><p>Qualifications:</p><p>• Strong customer service and communication skills.</p><p>• Familiarity with credit union products and services is preferred.</p><p>• Attention to detail and ability to handle confidential information responsibly.</p><p>Other Expectations:</p><p>• Attend seminars and stay updated on industry regulations.</p><p>• Uphold company procedures and support organizational decisions.</p><p>• Perform additional clerical or office duties as needed.</p><p><br></p><p><br></p><p>The hours for this position are Monday through Friday from 830am-430pm but are flexible. </p><p><br></p><p>If you are interested in being considered for this Bank Teller position, please 1) Apply online AND 2) follow up with a phone call to 888-396-0099!</p>
<p>We are looking for an experienced and meticulous <strong>Associate Patient Care Coordinator</strong> to join our healthcare team in Greensburg, Pennsylvania. This contract to hire <strong>Patient Care Coordinator</strong> position plays a crucial role in ensuring a seamless patient experience through efficient management of registration, scheduling, and administrative tasks. The ideal <strong>Patient Care Coordinator</strong> candidate will excel in customer service and thrive in a fast-paced environment that demands multitasking and attention to detail. Apply today!</p><p><br></p><p>Responsibilities:</p><p>• Coordinate patient registration processes, ensuring accurate and timely collection of demographic and insurance information.</p><p>• Schedule appointments using specialized scheduling software and provide clear instructions to patients regarding testing procedures.</p><p>• Address billing inquiries and assist patients with resolving insurance-related issues, including obtaining necessary authorizations and referrals.</p><p>• Maintain and update patient medical records with precision, adhering to departmental policies and compliance standards.</p><p>• Deliver exceptional customer service by assessing patient needs and responding promptly to inquiries and concerns.</p><p>• Collaborate with physicians, staff, and other departments to ensure smooth workflow and a positive experience for all stakeholders.</p><p>• Communicate effectively with management to identify and resolve issues impacting workflow and recommend process improvements.</p><p>• Uphold high standards by treating all patients and staff with dignity and respect during interactions.</p><p>• Adapt to changes in policies, insurance regulations, and system updates to maintain efficiency and compliance.</p><p>• Ensure consistent attendance and punctuality to support the operational needs of the clinic.c</p>
We are looking for a dedicated Patient Access Specialist to join our team in Bethel Park, Pennsylvania. In this role, you will handle critical tasks related to patient registration, insurance verification, and admissions while providing exceptional customer service. This is a Contract to permanent position, offering an excellent opportunity for growth in the healthcare industry.<br><br>Responsibilities:<br>• Accurately assign medical record numbers (MRNs) and perform medical necessity and compliance checks for patient admissions.<br>• Provide detailed instructions and collect insurance details from patients while maintaining a compassionate and detail-oriented demeanor.<br>• Meet assigned point-of-service goals and ensure compliance with organizational policies.<br>• Conduct quality audits on patient accounts to ensure accuracy and compliance, providing feedback and statistical data to leadership.<br>• Pre-register patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.<br>• Explain and obtain signatures for consent forms and provide patients with required educational documents, such as Medicare or Tricare notices.<br>• Verify insurance eligibility and input benefit data to ensure smooth billing processes and clean claim submissions.<br>• Perform medical necessity screenings using the appropriate software and inform patients of potential non-payment scenarios.
We are looking for a skilled Help Desk Analyst to join our team in Beaver Falls, Pennsylvania. This is a contract position within the construction/contractor industry, where you will play a critical role in providing technical support and resolving IT-related issues. The ideal candidate will have a strong technical background, excellent problem-solving abilities, and the ability to deliver exceptional customer service.<br><br>Responsibilities:<br>• Provide technical support to end users by troubleshooting and resolving hardware and software issues.<br>• Manage user accounts, including onboarding, modifications, and deactivation processes.<br>• Maintain and upgrade computer hardware and peripherals, ensuring accurate documentation and inventory tracking.<br>• Resolve escalated tickets related to network and server issues, offering root-cause analysis for application and system problems.<br>• Utilize corporate processes such as incident, problem, and change management in daily operations.<br>• Offer guidance and support to Tier 1 and Tier 2 team members, ensuring efficient issue resolution.<br>• Implement hardware deployments using Intune and assist with Microsoft 365 Suite applications.<br>• Collaborate on the maintenance and improvement of proprietary systems, databases, and network infrastructure.<br>• Ensure timely closure of service desk tickets while adhering to customer service standards.<br>• Analyze complex business problems and propose effective technical solutions to support organizational goals.
<p>Our client near McCandless, PA is hiring for a Receptionist / Office Assistant plays a key role in ensuring the smooth daily operation of the office by managing front desk responsibilities, coordinating events and trainings, assisting with administrative tasks, and maintaining a welcoming and professional environment for all guests and employees. This opportunity is contract with a possibility of contract to hire. Hours: 8am - 5PM. Pay depending on experience: $16-20. </p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Greet and welcome all visitors, ensuring a professional and friendly first impression.</p><p><br></p><p>Answer, screen, and route incoming calls promptly and accurately.</p><p><br></p><p>Manage front desk operations, including visitor sign-ins and maintaining security protocols.</p><p><br></p><p>Support coordination and setup for on-site meetings, trainings, and special events.</p><p><br></p><p>Assist with ordering and organizing catering or lunches for meetings and staff events.</p><p><br></p><p>Monitor and maintain office supplies, placing orders as needed to ensure stock levels.</p><p><br></p><p>Manage postage and shipping needs, including incoming and outgoing mail and packages.</p><p><br></p><p>Provide general administrative support to staff and management as needed.</p><p><br></p><p>Maintain cleanliness and organization of shared office spaces, conference rooms, and reception area.</p><p><br></p><p>Coordinate with facilities and vendors for office maintenance or service requests.</p><p><br></p>
<p>We are looking for an experienced and meticulous Associate Patient Care Coordinator to join our healthcare team in Latrobe, Pennsylvania. This contract Patient Care Coordinator position plays a crucial role in ensuring a seamless patient experience through efficient management of registration, scheduling, and administrative tasks. The ideal Patient Care Coordinator candidate will excel in customer service and thrive in a fast-paced environment that demands multitasking and attention to detail. Apply today!</p><p><br></p><p>Responsibilities:</p><p>• Coordinate patient registration processes, ensuring accurate and timely collection of demographic and insurance information.</p><p>• Schedule appointments using specialized scheduling software and provide clear instructions to patients regarding testing procedures.</p><p>• Address billing inquiries and assist patients with resolving insurance-related issues, including obtaining necessary authorizations and referrals.</p><p>• Maintain and update patient medical records with precision, adhering to departmental policies and compliance standards.</p><p>• Deliver exceptional customer service by assessing patient needs and responding promptly to inquiries and concerns.</p><p>• Collaborate with physicians, staff, and other departments to ensure smooth workflow and a positive experience for all stakeholders.</p><p>• Communicate effectively with management to identify and resolve issues impacting workflow and recommend process improvements.</p><p>• Uphold high standards by treating all patients and staff with dignity and respect during interactions.</p><p>• Adapt to changes in policies, insurance regulations, and system updates to maintain efficiency and compliance.</p><p>• Ensure consistent attendance and punctuality to support the operational needs of the clinic.c</p>
<p>Job Description: Administrative Assistant</p><p><br></p><p>Overview: The Administrative Assistant plays a key role in supporting daily business operations by providing organizational and clerical assistance to management, staff, and clients. This position requires strong attention to detail, excellent communication abilities, and proficiency with office technologies.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Perform a variety of administrative tasks including managing schedules, coordinating meetings, arranging travel, and handling correspondence</li><li>Prepare reports, presentations, and other documents using Microsoft Office Suite or similar tools</li><li>Maintain organized filing systems for physical and electronic records</li><li>Answer and direct phone calls, respond to email inquiries, and greet visitors professionally</li><li>Assist with expense reports</li><li>Order office supplies and coordinate facility maintenance requests</li><li>Ensure confidential information is handled appropriately and in compliance with company policies</li></ul><p><br></p>
<p>We are looking for an experienced Accounts Receivable Specialist to join our team in Pittsburgh, Pennsylvania. This contract position offers an excellent opportunity to contribute to a dynamic transport industry organization. The ideal candidate will play a key role in managing financial transactions, ensuring timely collections, and supporting billing operations.</p><p><br></p><p>Responsibilities:</p><p>• Process and record accounts receivable transactions with accuracy and efficiency.</p><p>• Handle business-to-business collections, ensuring timely receipt of payments.</p><p>• Apply cash payments and reconcile discrepancies in financial records.</p><p>• Monitor and manage billing functions to ensure compliance with standards.</p><p>• Analyze and report on cash activity to support financial planning.</p><p>• Utilize ERP systems to maintain and update financial data.</p><p>• Collaborate with internal teams to resolve payment and billing issues.</p><p>• Maintain organized records and documentation for audits and reporting.</p><p>• Communicate effectively with clients to address payment inquiries.</p><p>• Support continuous improvement initiatives in accounts receivable processes.</p>
We are looking for a detail-oriented Closing Coordinator to join our team in Pittsburgh, Pennsylvania. In this role, you will play a pivotal part in supporting the Closing/Settlement department by preparing, reviewing, and managing closing packages. This is a long-term contract position within the mortgage industry, offering an excellent opportunity to grow your expertise in title-related processes.<br><br>Responsibilities:<br>• Prepare preliminary fee sheets and pre-altas for lender disclosure purposes, ensuring accuracy and timeliness.<br>• Monitor document queues and make necessary updates to initial closing documents as required.<br>• Communicate effectively with customers, notaries, attorneys, and borrowers to address inquiries and coordinate closing packages.<br>• Order and review updated payoffs, including mortgage payoffs, taxes, title commitments, and subordinations.<br>• Manage work queues for closing coordination tasks, ensuring timely completion of all required functions.<br>• Review and download loan documents, preparing comprehensive packages for delivery to notaries or attorneys.<br>• Track the status of all outstanding closing packages and address any delays or issues.<br>• Provide support to the disbursement department and assist with funding conditions for closings.<br>• Generate and deliver reports to clients as needed, maintaining consistent communication.<br>• Adhere to company policies, procedures, and regulatory requirements, completing all mandatory compliance training within deadlines.
<p>We are seeking a contract to hire Project Administrative Assistant for our client located in East Pittsburgh area, free parking. Hours: 7:30AM-4:30PM with 1 hour lunch unpaid. This is a full-time on-site role for a Project Administrative Assistant located in Pittsburgh, PA. The Project Administrative Assistant will be responsible for providing administrative support, managing phone communications, assisting with executive tasks, and performing clerical duties. Day-to-day tasks will include scheduling appointments, organizing files, handling correspondence, and supporting project managers with administrative functions. Pay: $18-23. </p>
We are looking for a detail-oriented Billing Clerk to join our team in McMurray, Pennsylvania. This role is 100% onsite and offers an excellent opportunity for growth through a Contract to permanent arrangement. The position involves working across multiple departments to ensure accurate billing, data entry, and financial collections.<br><br>Responsibilities:<br>• Prepare and process billing statements for various departments with accuracy and efficiency.<br>• Perform data entry tasks related to earned income tax, real estate collections, and sewage billing.<br>• Collaborate with team members to ensure proper handling of billing-related inquiries and discrepancies.<br>• Maintain and update computerized billing systems to reflect current transactions.<br>• Generate reports and reconcile accounts to support financial documentation.<br>• Ensure compliance with established billing procedures and government regulations.<br>• Assist in resolving payment issues or disputes by communicating with customers or relevant parties.<br>• Organize and prioritize workload to meet deadlines in a fast-paced environment.<br>• Conduct routine audits of billing records to identify and correct errors.<br>• Contribute to process improvements to enhance billing operations.
We are looking for a detail-oriented Administrative Assistant to join our team in Coraopolis, Pennsylvania. This long-term contract position offers the opportunity to work in a dynamic environment within the home care industry. The ideal candidate will bring strong organizational skills and the ability to manage multiple schedules while providing essential support to both staff and clients.<br><br>Responsibilities:<br>• Coordinate and manage staff schedules to ensure proper coverage for client needs.<br>• Conduct interviews and oversee the onboarding process for new home health care staff.<br>• Handle incoming calls and inquiries, providing prompt and attentive assistance.<br>• Perform general office duties, including data entry and maintaining accurate records.<br>• Support daily administrative operations to ensure smooth workflow within the office.<br>• Address scheduling conflicts and resolve issues in a timely manner.<br>• Assist with receptionist tasks, such as welcoming visitors and managing correspondence.<br>• Collaborate with team members to enhance office efficiency and productivity.<br>• Maintain confidentiality and professionalism when handling sensitive information.
We are looking for a detail-oriented Billing Clerk to join our team in Washington, Pennsylvania. In this Contract to permanent employment position, you will play a vital role in ensuring accurate and efficient billing operations. The ideal candidate will possess strong organizational skills and a commitment to maintaining financial accuracy, contributing to the overall success of the department.<br><br>Responsibilities:<br>• Prepare, review, and process billing statements to ensure accuracy and timeliness.<br>• Manage billing collections by tracking payments and maintaining detailed records.<br>• Utilize computerized billing systems to input, update, and verify financial data.<br>• Collaborate with team members to resolve billing discrepancies and address customer inquiries.<br>• Generate reports on billing activities and provide insights into financial performance.<br>• Assist in the implementation and use of specialized billing software, such as Deltech, if applicable.<br>• Ensure compliance with company policies and procedures during all billing operations.<br>• Maintain confidentiality of sensitive financial information and adhere to data security standards.<br>• Identify opportunities for process improvements within the billing workflow.<br>• Support other administrative tasks as needed to ensure smooth departmental operations.
<p>Our client a highly respected law firm looking for a skilled Litigation Legal Assistant to join our team in Pittsburgh, Pennsylvania. In this role, you will provide essential support to attorneys by managing litigation tasks, maintaining case files, and coordinating schedules. The ideal candidate will possess strong organizational abilities, excellent communication skills, and a thorough understanding of legal procedures.</p><p><br></p><p>This role is hybrid but primarily on-site. Ideal candidates should have large law firm experience and be able to work with multiple attorneys. If you are interested in being considered immediately please reach out to Kevin Ross at Robert Half in Philadelphia. </p><p><br></p><p>Responsibilities:</p><p>• Prepare, edit, and format legal documents such as pleadings, motions, and discovery responses.</p><p>• Organize attorney schedules, coordinate meetings, and track critical deadlines for court filings.</p><p>• Handle state and federal court filings, including electronic submissions and physical documentation as needed.</p><p>• Maintain detailed case files, compile exhibits, and assist with trial preparation activities.</p><p>• Draft precise correspondence, engagement letters, and other routine communications.</p><p>• Oversee document production processes, including labeling and organizing discovery materials.</p><p>• Support billing processes by managing time entry and reviewing monthly invoices.</p><p>• Perform administrative tasks such as arranging travel, preparing expense reports, and managing scanning and printing needs.</p>
