<p>We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment.</p><p><br></p><p>Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!</p><p>Schedule/Hours</p><p>• Monday thru Friday 7:45AM-9PM</p><p>• Saturdays and Sundays 7:45AM -5PM</p><p>• FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.</p><p>• 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only)</p><p><br></p><p>Primary Responsibilities:</p><p>Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings.</p><p>Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.</p><p>Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.</p><p>Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.</p><p>Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends.</p><p><br></p><p>Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:</p><p>High School Diploma or GED</p><p>College a plus</p><p><br></p>
<p>We are offering a contract to hire employment opportunity for a Customer Service Representative in Mount Pleasant, Pennsylvania. This role is with a global industrial distribution company and involves building ongoing business relationships with our customers through repeated contact and consultation. As a Customer Service Representative, you will be providing expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to get customers’ business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions – especially when customers are experiencing costly equipment breakdowns. You will also occasionally have hands-on duties that will require mechanical aptitude. Hours: either 7:30AM or 8AM – 4:30PM or 5PM. Depending on your start time. Pay : $18- 20</p><p><br></p><p>• Assist customers by phone and in person at our facility</p><p>• Help customers get the parts they need</p><p>• Interact extensively with customers to clarify their needs, research, and recommend parts</p><p>• Meet / exceed monthly sales goals while increasing customer satisfaction</p><p>• Provide quotes</p><p>• Take orders</p><p>• Provide post order service</p><p>• Physically measure specs on a wide variety of parts</p><p>REQUIREMENTS</p><p>Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and display excellent verbal and written communication. Interpersonal skills and the ability to establish rapport, build solid relationships with a wide variety of customers are critical. </p><p>Specific qualifications for the role include:</p><p>• Minimum 6 months of customer service experience</p><p>• Mechanical and mathematical aptitude</p><p>• Excellent telephone skills</p><p>• Ability and desire to learn new systems and processes quickly</p><p>• Strong computer skills, particularly Excel</p><p>• High school diploma or equivalent</p><p>• Valid driver's license and clean driving record (MVR)</p><p>• SAP / ERP experience, preferred</p><p>• Knowledge of industrial distribution products and hydraulics, preferred</p>
<p>An organization in the Shadyside area is in need of a temporary-to-hire Billing/Customer Service Specialist.</p><p><br></p><p>The Billing/Customer Service Specialist position is hybrid-3 days in the office/2 days at home.</p><p><br></p><p>The Billing/Customer Service Specialist would be responsible for the following duties:</p><p>• Process and post payments</p><p>• Assist with daily bank deposits</p><p>• Prepare and distribute letters (mail, email, or document upload).</p><p>• Process returned checks</p><p>• Support monthly billing cycles and mailing processes.</p><p>• Send emails out for outstanding balances</p><p>• Answer calls concerning bills</p><p>• Assist in analyzing and reconciling accounts and reviewing charges.</p><p>• Prepare extended payment plan contracts and conduct follow-up as needed.</p><p><br></p><p>The hours for this position are Monday through Friday from 8am-4pm.</p><p> </p><p>If you are interested in being considered for this Billing/Customer Service Specialist position, please 1) Apply online AND 2) follow up with a phone call to 888-396-0099!</p>
<p>Our client in Monroeville, PA is hiring for a Service Coordinator for a contract to hire opportunity. It is full time, hours ideally are 9AM - 5PM. Pay depending on experience: $25 - $30</p><p>This role is responsible for customer service, coordination of technician schedules to fulfill service work, and administrative functions that support the efficient operation of a commercial HVAC service office. </p><p><br></p><p>What You Will Do</p><p>• Work with Operations team and District Manager in scheduling and dispatching of Commercial HVAC Technicians for jobs (startups/repairs, warranty, maintenance).</p><p>• Address customer inquiries and route questions of technical nature to the appropriate resource.</p><p>• Track time and attendance for Technicians.</p><p>• Coordinate job startups and maintain communication with customer regarding scheduling for the startup and follow-up on jobs in progress/completed.</p><p>• Invoice and bill customers.</p><p>• Perform local office AP/AR functions. Follow up with customer to ensure that payment has been received.</p><p>• Ensure timely close-out on all work orders and that all associated paperwork (P.O., etc.) is received and filed with the proper job.</p><p>• Coordinate warranty administration process.</p><p>• Order parts and tracks shipments.</p><p>• Enter and maintain information into Enterprise Resource System, including work orders, new customer information, and technician hours for billing purposes.</p><p>• Maintain OSHA logs.</p><p>• Answer telephones and greets customers and maintains professional and courteous customer contact.</p><p>• Organize and coordinate inventory process.</p><p>• Assist new hires in the completion of their new hire paperwork, completes employer required sections of forms (I-9) and responsible for sending to Human Resources on the new employee's first day of employment.</p><p>• Gather local prevailing wage rate and send hours worked by Technicians on applicable jobs to Human Resources.</p><p>• Provide initial notification of Workers Compensation claims to insurance carrier.</p><p>• Maintains office equipment for service office.</p><p><br></p><p>What's In It for You</p><p>• The ability to make an impact and shape your career with a company that is passionate about growth.</p><p>• The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best.</p><p><br></p><p>Minimum Qualifications</p><p>• High School Diploma or GED.</p><p>• 3+ years of related experience, in Mechanical, Electrical, Plumbing service field or comparable industry.</p><p>• Working knowledge of Microsoft Office Suite.</p><p>• Strong written and verbal communication skills.</p><p>• Strong organization, problem-solving, and customer service skills.</p>
We are seeking a detail-oriented and personable Front Desk Coordinator to join our team in Pittsburgh, Pennsylvania. This is a 100% onsite, contract-to-permanent position that requires excellent multitasking abilities and a strong customer service orientation. The ideal candidate will play a key role in ensuring smooth daily operations and creating a welcoming environment for clients and visitors.<br><br>Responsibilities:<br>• Greet visitors and clients with a friendly and detail-oriented approach, ensuring their needs are promptly addressed.<br>• Manage inbound calls using a multi-line phone system, directing them to the appropriate departments or individuals.<br>• Provide concierge services to assist clients and visitors, maintaining a high standard of customer service.<br>• Operate and maintain a switchboard system efficiently, handling multiple lines with accuracy.<br>• Coordinate appointments and schedules to streamline office operations.<br>• Maintain a clean and organized front desk area, reflecting a detail-oriented image of the organization.<br>• Collaborate with team members to resolve any customer inquiries or concerns effectively.<br>• Support administrative tasks such as managing mail, filing, and other office duties as needed.<br>• Ensure all visitors follow security protocols and are logged in appropriately.<br>• Act as a reliable point of contact for both internal staff and external stakeholders.
<p>We are looking for an experienced and meticulous <strong>Associate Patient Care Coordinator</strong> to join our healthcare team in Greensburg, Pennsylvania. This contract to hire <strong>Patient Care Coordinator</strong> position plays a crucial role in ensuring a seamless patient experience through efficient management of registration, scheduling, and administrative tasks. The ideal <strong>Patient Care Coordinator</strong> candidate will excel in customer service and thrive in a fast-paced environment that demands multitasking and attention to detail. Apply today!</p><p><br></p><p>Responsibilities:</p><p>• Coordinate patient registration processes, ensuring accurate and timely collection of demographic and insurance information.</p><p>• Schedule appointments using specialized scheduling software and provide clear instructions to patients regarding testing procedures.</p><p>• Address billing inquiries and assist patients with resolving insurance-related issues, including obtaining necessary authorizations and referrals.</p><p>• Maintain and update patient medical records with precision, adhering to departmental policies and compliance standards.</p><p>• Deliver exceptional customer service by assessing patient needs and responding promptly to inquiries and concerns.</p><p>• Collaborate with physicians, staff, and other departments to ensure smooth workflow and a positive experience for all stakeholders.</p><p>• Communicate effectively with management to identify and resolve issues impacting workflow and recommend process improvements.</p><p>• Uphold high standards by treating all patients and staff with dignity and respect during interactions.</p><p>• Adapt to changes in policies, insurance regulations, and system updates to maintain efficiency and compliance.</p><p>• Ensure consistent attendance and punctuality to support the operational needs of the clinic.c</p>
<p>We are looking for a dedicated <strong>Associate Patient Care Coordinator</strong> to join our team in Mt. Pleasant, Pennsylvania. The <strong>Associate Patient Care Coordinator</strong> is a contract position within the healthcare sector, focusing on patient registration and coordination. The <strong>Associate Patient Care Coordinator</strong>, you will play a key part in ensuring a seamless patient experience by managing appointments, handling medical records, and addressing billing inquiries with attention to detail. This role has rotating 8-hour shifts covering</p><p><br></p><p>Responsibilities:</p><p>• Coordinate patient appointment scheduling using specialized software to ensure accuracy and efficiency.</p><p>• Manage pre-registration and registration processes, including obtaining required signatures and authorizations.</p><p>• Provide clear instructions for testing procedures to patients to facilitate smooth clinic operations.</p><p>• Respond promptly to patient inquiries regarding billing, insurance, and scheduling, ensuring satisfaction.</p><p>• Monitor and update patient records with accurate demographic and insurance information.</p><p>• Secure necessary referrals and authorizations to comply with insurance and medical guidelines.</p><p>• Communicate effectively with patients, staff, and management to address issues and recommend improvements.</p>
We are looking for a skilled Logistics Coordinator to join our team in Coraopolis, Pennsylvania. This role requires a detail-oriented individual who can manage logistics operations efficiently while maintaining exceptional communication with both customers and internal teams. As a Contract to permanent position, this opportunity offers a pathway to long-term growth within the motor freight forwarding industry.<br><br>Responsibilities:<br>• Manage the timely closure of bills of lading and ensure all necessary documents are printed and distributed accurately.<br>• Provide warehouse teams with essential loading documentation to facilitate smooth operations.<br>• Handle export clearance processes and send out pre-advises and job-to-job updates as required.<br>• Communicate effectively with the customer service team to address any discrepancies in freight documentation or cargo receipt.<br>• Update shipment milestones promptly and notify customers of any exceptions or changes in shipment status.<br>• Support daily operations within the import/export departments to meet customer needs and ensure compliance.<br>• Maintain organized and complete files with all required documents in the correct sequence.<br>• Ensure payable and receivable documentation is accurately processed and sent within designated timeframes.<br>• Trace shipments throughout transit points and provide updates to customer service when necessary.<br>• Uphold the highest standards of data accuracy and integrity by processing shipment details meticulously.
<p>We are looking for an experienced and meticulous Associate Patient Care Coordinator to join our healthcare team in Latrobe, Pennsylvania. This contract Patient Care Coordinator position plays a crucial role in ensuring a seamless patient experience through efficient management of registration, scheduling, and administrative tasks. The ideal Patient Care Coordinator candidate will excel in customer service and thrive in a fast-paced environment that demands multitasking and attention to detail. Apply today!</p><p><br></p><p>Responsibilities:</p><p>• Coordinate patient registration processes, ensuring accurate and timely collection of demographic and insurance information.</p><p>• Schedule appointments using specialized scheduling software and provide clear instructions to patients regarding testing procedures.</p><p>• Address billing inquiries and assist patients with resolving insurance-related issues, including obtaining necessary authorizations and referrals.</p><p>• Maintain and update patient medical records with precision, adhering to departmental policies and compliance standards.</p><p>• Deliver exceptional customer service by assessing patient needs and responding promptly to inquiries and concerns.</p><p>• Collaborate with physicians, staff, and other departments to ensure smooth workflow and a positive experience for all stakeholders.</p><p>• Communicate effectively with management to identify and resolve issues impacting workflow and recommend process improvements.</p><p>• Uphold high standards by treating all patients and staff with dignity and respect during interactions.</p><p>• Adapt to changes in policies, insurance regulations, and system updates to maintain efficiency and compliance.</p><p>• Ensure consistent attendance and punctuality to support the operational needs of the clinic.c</p>
1. Gather, scan, and electronically bookmark paper and electronic documents for tax preparation (example, 1040 documents). <br>2. Provide initial review of data validation for input into tax return using Autoflow. <br>3. Collating tax returns, both paper and via Safe Send, and securely upload tax returns using Safe Send and transmit to clients for signature. <br>4. Build, maintain, and organize files within the Tax department, both electronically and physically, utilizing the systems and software provided. <br>5. Serve as general backup for all areas of client support in gathering information as needed to respond to client requests and inquiries in a timely and courteous manner. <br>6. Support with Year End correspondence – bulk mailing, consent forms, engagement letters, tax organizers, etc. <br>7. Administration and documentation of year end documents as received. <br>8. Responsible for adding new client workflows, importing client assignments, and adding new engagement binders. <br>9. Securely run reports for annual evaluations. <br>10. Release efile returns as appropriate and maintain efile system <br>11. Monitor for rejection notices from electronic filings and escalate any needed actions. <br>12. Assist with the batch extension process and updating due dates in workflow software. <br>13. Monitor Safe Send and download completed documents and organizers as submitted by clients to H2R. <br>14. Assist with workflow and production reporting. <br>15. Monitor CPE tracking for tax department. <br>16. Send and monitor CPE surveys for tax department.
<p>Title: Litigation Legal Assistant (Pittsburgh, PA) - Am Law 100 Law Firm</p><p>Real Estate Tax Appeal Support </p><p>Full Time, Direct-Hire (permanent)</p><p>Hybrid (4 days onsite, 1 day remote) </p><p><br></p><p>A large well-respected law firm client is hiring an experienced Litigation / Trial Legal Assistant in their office in downtown Pittsburgh, Pennsylvania to support a busy trial practice and a high-volume real estate tax appeal (tax assessment appeal) workflow. This is a permanent, direct-hire, full-time opportunity with a hybrid schedule (4 days onsite, 1 day remote). Full-time is 35 hours/week Typical hours: 9:00–5:00 or 8:00–4:00 with a 1-hour lunch. Overtime after 35 hours/week.</p><p><br></p><p>Responsibilities</p><ul><li>Prepare, finalize, and e-file documents in state and federal courts</li><li>Docketing, calendaring, and deadline tracking for court dates, hearings, and filing requirements</li><li>Trial preparation support including exhibits, witness files, and trial binders</li><li>Draft, proofread, and format pleadings, motions, briefs, and legal correspondence</li><li>Support discovery by managing documents, organizing case files, and working with transcripts</li><li>Coordinate with clients to gather information while maintaining confidentiality and discretion</li><li>Handle time entry, billing support, and expense reporting; coordinate travel and delivery logistics</li><li>Maintain accurate matter records and document tracking</li><li>Real Estate Tax Appeal Support (significant portion of the role)</li><li>Maintain hearing calendars, track cancellations, and monitor deadlines</li><li>Complete and file county-specific appeal forms across Pennsylvania</li><li>Communicate with clients to gather and track information throughout the tax appeal process</li></ul><p><br></p>
We are looking for a dedicated Associate Attorney to join our growing foreclosure and real estate litigation team in Pittsburgh, Pennsylvania. This is an excellent opportunity to gain meaningful courtroom experience, engage directly with clients, and collaborate with a skilled support team in a dynamic legal environment. If you are passionate about real estate law and are eager to handle a diverse caseload, we encourage you to apply.<br><br>Responsibilities:<br>• Represent mortgage lenders and investors in foreclosure, title disputes, and real estate litigation cases.<br>• Manage a caseload of foreclosure matters from initiation to resolution, ensuring timely progress.<br>• Appear in Pennsylvania state courts to argue motions and attend hearings.<br>• Draft and review pleadings, motions, and correspondence related to foreclosure and real estate matters.<br>• Analyze loan files, title reports, and other client documentation to support case strategy.<br>• Work closely with staff to prepare and execute legal documents essential to foreclosure proceedings.<br>• Maintain regular communication with clients, opposing counsel, and borrowers to facilitate case progress.
We are looking for a detail-oriented Administrative Assistant to join our team in Coraopolis, Pennsylvania. This long-term contract position offers the opportunity to work in a dynamic environment within the home care industry. The ideal candidate will bring strong organizational skills and the ability to manage multiple schedules while providing essential support to both staff and clients.<br><br>Responsibilities:<br>• Coordinate and manage staff schedules to ensure proper coverage for client needs.<br>• Conduct interviews and oversee the onboarding process for new home health care staff.<br>• Handle incoming calls and inquiries, providing prompt and attentive assistance.<br>• Perform general office duties, including data entry and maintaining accurate records.<br>• Support daily administrative operations to ensure smooth workflow within the office.<br>• Address scheduling conflicts and resolve issues in a timely manner.<br>• Assist with receptionist tasks, such as welcoming visitors and managing correspondence.<br>• Collaborate with team members to enhance office efficiency and productivity.<br>• Maintain confidentiality and professionalism when handling sensitive information.
<p>We are looking for a skilled Litigation Legal Assistant to join our well-established law firm client's team in their downtown Pittsburgh, Pennsylvania office. The ideal candidate will have extensive experience supporting attorneys in civil litigation matters, including appellate proceedings in Commonwealth, Supreme, state and federal courts. This role requires exceptional organizational abilities, attention to detail, and proficiency in legal research and document preparation.</p><p><br></p><p>Responsibilities:</p><p>• Assist attorneys with the preparation and filing of legal documents, including appellate briefs and civil litigation materials.</p><p>• Manage court filings and e-filing processes to ensure timely submission of required documents.</p><p>• Coordinate and maintain attorneys' calendars, including scheduling court appearances and meetings.</p><p>• Conduct legal research and compile tables of authorities to support case development.</p><p>• Prepare and organize legal briefs and other supporting documentation for court proceedings.</p><p>• Manage dictation / dictaphone / typing tasks using dictation equipment to transcribe legal correspondence and notes.</p><p>• Support attorneys during appeals by filing and submitting necessary documentation.</p><p>• Ensure compliance with court requirements and deadlines in appellate and civil litigation matters.</p><p>• Maintain accurate and organized case files for easy access and reference.</p><p>• Communicate effectively with court personnel and clients to facilitate case progress.</p>
<p>Our client in Lawrenceville, PA is hiring for an Administrative Assistant for a contract opportunity for 1-2 months. We are seeking a detail-oriented and adaptable professional to support our team’s daily administrative and operational needs. The ideal candidate will possess advanced Microsoft Office skills and have strong experience working with digital file management, scheduling tools, and collaboration platforms such as Microsoft Teams and/or Zoom. Pay:$18-21. Hours: ideally 8AM-5PM</p><p><br></p><p>A successful candidate will be comfortable learning new software quickly, managing shared documents across multiple platforms, and performing basic troubleshooting to ensure smooth, efficient workflow. This role requires excellent organization, reliability, and the ability to communicate effectively while supporting team operations.</p><p><br></p><p>Key Qualifications:</p><p><br></p><p>Advanced proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint)</p><p><br></p><p>Strong experience with digital file management and shared document structures</p><p><br></p><p>Familiarity with Teams, Zoom, and other collaboration tools</p><p><br></p><p>Ability to manage calendars and scheduling tools efficiently</p><p><br></p><p>Comfort with learning new software and technologies</p><p><br></p><p>Basic troubleshooting skills to support administrative functions</p><p><br></p><p>Strong attention to detail, communication, and organizational skills</p>
We are looking for a dedicated Real Estate Associate to join our team in Moon Township, Pennsylvania. In this role, you will contribute to leasing industrial spaces, preparing financial analyses, and facilitating real estate transactions. This is a long-term contract position with travel flexibility required for up to two weeks per month.<br><br>Responsibilities:<br>• Coordinate leasing activities for industrial spaces, including conducting tours, issuing lease proposals, and preparing transaction reports.<br>• Act as the primary point of contact between clients and landlord representatives, ensuring seamless communication and accurate information exchange.<br>• Generate detailed financial analyses and budgets for lease transactions to support decision-making processes.<br>• Evaluate market feasibility for real estate transactions through research and data analysis.<br>• Perform administrative duties related to business operations, ensuring timely completion of tasks.<br>• Review and analyze lease agreements, licenses, and purchase contracts, providing thorough and accurate insights as needed.<br>• Adapt to client-specific internal processes and workflows to maintain operational efficiency.<br>• Meet deadlines and handle time-sensitive projects with attention to detail.<br>• Collaborate on surveys and reports to support strategic planning and decision-making.
We are looking for an Accounts Receivable Specialist to join our team in Moon Township, Pennsylvania. This is a contract position with the potential for a permanent role, offering a hybrid work schedule with three days on-site and two days remote. The ideal candidate will play a key role in managing accounts receivable processes and ensuring accurate cash applications.<br><br>Responsibilities:<br>• Process accounts receivable transactions and ensure accurate recording of financial data.<br>• Manage cash application activities, including verifying and reconciling incoming payments.<br>• Conduct commercial collections to resolve outstanding balances and maintain healthy customer accounts.<br>• Oversee billing functions to ensure invoices are issued and followed up promptly.<br>• Monitor cash activity and prepare detailed financial reports as needed.<br>• Collaborate with internal teams to streamline accounts receivable workflows.<br>• Identify discrepancies in payments and work with customers to resolve them.<br>• Maintain compliance with company policies and financial regulations.<br>• Provide support during audits by organizing and presenting accounts receivable documentation.
