<p>Our client in Downtown Pittsburgh is needing help with a convention. Job Duties: assisting with badge pick-up, checking attendees into the event, answering questions as needed. We are looking for 4 candidates to fill these spots. Pay: $18. </p><p><br></p><p>What are the top skills you would like this candidate to have:</p><p>1. Excellent customer service skills</p><p>2. Basic computer skills</p><p>3. Personable and able to provide recommendations</p><p><br></p><p><strong>• October 14</strong></p><p>o Supervisor: 6:30 AM – 6:30 PM</p><p>o Badge Pick-Up 1: 6:30 AM – 6:30 PM</p><p>o Badge Pick-Up 2: 6:30 AM – 6:30 PM</p><p>o Line Monitor / Self-Service: 6:30 AM – 3:00 PM</p><p>• <strong>October 15</strong></p><p>o Supervisor: 7:00 AM – 4:00 PM</p><p>o Badge Pick-Up 1: 7:00 AM – 2:00 PM</p><p><strong>• October 16</strong></p><p>o Supervisor: 7:30 AM – 3:00 PM</p><p><br></p>
<p>We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment.</p><p><br></p><p>Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!</p><p>Schedule/Hours</p><p>• Monday thru Friday 7:45AM-9PM</p><p>• Saturdays and Sundays 7:45AM -5PM</p><p>• FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.</p><p>• 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only)</p><p><br></p><p>Primary Responsibilities:</p><p>Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings.</p><p>Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.</p><p>Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.</p><p>Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.</p><p>Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends.</p><p><br></p><p>Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:</p><p>High School Diploma or GED</p><p>College a plus</p><p><br></p>
<p>Our client in the South Side of Pittsburgh, PA is hiring for a Bilingual Customer Service Representative for a contract to hire job opportunity. This location has free parking provided and they are also bus accessible! After DAY 1, the position is remote. Must be living in PENNSYLVANIA OR OHIO. Training schedule: 8AM - 4:30PM (Monday - Friday) for first 3 weeks. Permanent schedule would be sometime between 8AM -6PM (Monday - Friday). Pay: $18</p><p><br></p><p>This position is responsible for direct communication with customers, handling customer questions, taking inbound calls, making outbound calls, and taking applications over the phone for the companys programs. Requires an individual who has outstanding customer service skills, the ability to navigate computer systems efficiently and ability to fluently speak multiple languages, including Spanish.</p><p><br></p><p>Essential Duties and Responsibilities: include the following. Other duties may be assigned.</p><p>Perform day-to-day activities of the program under the supervision of the Workforce Director, including:</p><p>• Manages timecard daily by clocking in/out of the timekeeping systems at the beginning/end of shift and for unpaid lunch breaks.</p><p>• Recognizes and respects diversity among coworkers and customers.</p><p>• Maintains regular attendance.</p><p>• Knowledge of company policies, practices, and procedures.</p><p>• Ability to understand and navigate telephone and computer systems to communicate with customers.</p><p>• Complete customer applications using the telephone and determines customer eligibility for relevant programs.</p><p>• Correctly follows workflow process in programs software systems to complete tasks as assigned.</p><p>• Manages difficult or emotional customer situations by using appropriate de-escalation tactics.</p><p>• Responds promptly to customer needs.</p><p>• Adheres to program guidelines and procedures, as established by Dollar Energy.</p><p>• Takes inbound calls from customers, assists customers with questions and resolving problems related to program participation.</p><p>• Maintains and updates customer accounts using the Dollar Energy computer systems.</p><p>• Advises customers of application process for LIHEAP.</p><p>• Recertifies customers in the Customer Assistance Program.</p><p>• Performs data processing and maintenance of customer accounts using the Dollar Energy computer systems.</p><p>• Obtains and reviews income documentation.</p><p>• Required to work on other utility programs if there is a business need.</p><p>• Handles work assignments as assigned by Workforce, or a Subject Matter Expert.</p><p>• Utilizes knowledge base for utility program information and procedures daily.</p><p>• Reviews and acknowledges QA, metric, and coaching communication in a timely manner.</p><p>• Check emails, Teams messages and other standard modes of company communication daily.</p><p>• Meets monthly metrics for Contact Center Specialist level.</p>
<p><strong>Job Title: </strong>Collections Specialist</p><p><br></p><p><strong>Job Overview:</strong></p><p>A well-established organization based in Pittsburgh, PA, is seeking a skilled Collections Specialist with at least 2 years of relevant collections experience (preferably consumer collections experience). This position is onsite and the normal work hours are Monday through Friday 8am-4:30pm. (Some flexibility may be available with the start time). The Collection Specialist will be responsible for managing delinquent accounts, including loans, credit cards, and negative accounts. The position involves engaging with customers to secure repayment plans that restore accounts to good standing, while also consulting with the Collection Supervisor and CFO to determine appropriate measures such as repossession, litigation, or right of offset. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Investigate billing errors and disputes, providing prompt follow-ups as needed.</p><p>• Monitor due dates and send timely payment reminders.</p><p>• Contact customers via phone, email, and written correspondence to resolve unpaid balances.</p><p>• Record all collection activities and maintain detailed communication logs.</p><p>• Respond to customer inquiries regarding billing statements in a professional manner.</p><p>• Negotiate partial payments or structured repayment plans when necessary.</p><p>• Collaborate with team members to establish effective debt recovery strategies.</p><p>• Update account status upon successful resolution of debts.</p><p>• Prepare and issue required documentation to customers and credit bureaus.</p><p>• Partner with legal counsel when escalations are warranted.</p><p>• Take ownership of assigned accounts during the debt collection process.</p><p>• Utilize debt collection software and public record databases for account resolution.</p><p>• Ensure compliance with all applicable federal, state, and local laws, as well as internal company policies.</p><p>• Handle sensitive customer data with strict confidentiality and discretion.</p><p><br></p><p><strong>Required Skills and Qualifications:</strong></p><p>• Customer Service and Negotiation: Proven ability to address customer concerns and negotiate payment terms.</p><p>• Communication: Excellent verbal and written communication skills.</p><p>• Interpersonal Skills: Ability to collaborate effectively with coworkers and interact professionally with customers.</p><p>• Problem-Solving: Strong critical thinking and decision-making abilities.</p><p>• Professionalism: Exhibit a calm and composed demeanor, even under challenging situations.</p><p>• Independence: Capable of working autonomously while managing multiple tasks and deadlines.</p><p><br></p><p><strong>Educational and Experience Requirements:</strong></p><p>• High school diploma or equivalent.</p><p>• Minimum of two years of experience in collections, customer service, or sales.</p><p>• Familiarity with bankruptcy or repossession procedures is highly preferred.</p><p><br></p><p>Apply on the Robert Half website or via the Robert Half mobile app today if you meet the criteria and would like to be considered. After applying, please call 412-471-5946 and ask to speak with Dan, Aimee or Carrie! When calling, please reference job # 03730 - 0013301588. Thank you! </p>
<p>Our client in Monroeville PA is looking for a <strong>receptionist</strong> who will provide high level of customer service and communication face-to-face, via telephone, and email with internal and external stakeholders. It is a contract to hire role, pay is $18 - $19 hourly, dependent on experience, it is fully onsite, 7:30am - 4pm. Start date will October 1st, and background check and clearances are required.</p><p><br></p><p>Job Qualifications:</p><p>● High school diploma or equivalent required; Associate degree preferred</p><p>● Minimum 3 years administrative support experience in a school setting preferred</p><p><br></p><p>Competencies</p><p>● Excellent interpersonal skills</p><p>● Familiarity with telephone and email etiquette</p><p>● High level of customer service competency</p><p>● Strong written and verbal communication skills; ability to effectively communicate and</p><p>coordinate actions with leadership team, clients and third party, vendors/contractors</p><p>● Strict adherence to confidentiality and ability to handle sensitive information</p><p>● Attention to detail</p><p>● Ability to perform multiple assignments without immediate supervision</p><p>● Time management and ability to prioritize tasks to meet deadlines</p><p>● Strong organizational skills</p><p>● Able to perform basic arithmetic and use basic numeric concepts to perform job tasks</p><p>● Commitment to problem solving, persistence, and innovation</p><p><br></p><p>Job Responsibilities:</p><p>● Answer telephone calls in a pleasant, informed manner, field and direct incoming phone</p><p>calls to appropriate staff members.</p><p>● Greet incoming staff and visitors respectfully and professionally.</p><p>direct and escort visitors; sign visitors in and create visitor badge using visitor</p><p>management system.</p><p>● Manage receiving of items ordered.</p><p>● Operate standard office equipment to include fax machine, copier, postage machine, and</p><p>other equipment: manage service calls and communicate with staff when equipment is</p><p>malfunctioning; troubleshoot minor problems with office equipment, such as paper jams</p><p>and changing ink cartridges.</p><p>● Receive guests in the Front Office for special events as needed.</p><p>● Attend meetings as needed, including staff meetings and departmental meetings.</p><p>● Schedule tours for prospective clients</p><p>● Other duties as assigned</p><p><br></p><p>If you have the appropriate background for the Receptionist role and are interested in being considered, please apply using the Robert Half website. After applying to this position, please CALL immediately at 412-456-0837 to confirm your application has been received! Ask for Megan and Kristen reference Job #03730-0013271640.</p>
We are looking for a dedicated Billing Clerk to join our team in MC MURRAY, Pennsylvania. In this Contract-to-Permanent role, you will play a key part in ensuring accurate billing processes and delivering exceptional customer service. This position requires a proactive individual who is eager to learn and adapt to assigned responsibilities.<br><br>Responsibilities:<br>• Prepare and issue accurate invoices for services rendered, ensuring all billing details are correctly recorded.<br>• Handle customer inquiries regarding billing concerns, providing clear and detail-oriented communication.<br>• Maintain organized records of billing transactions and related documentation.<br>• Assist in resolving discrepancies or errors in billing, coordinating with relevant departments as needed.<br>• Ensure compliance with established billing procedures and policies.<br>• Collaborate with team members to improve billing processes and customer satisfaction.<br>• Learn new systems and procedures effectively, applying them to daily operations without hesitation.<br>• Update customer accounts and payment statuses in the system promptly and accurately.<br>• Provide support for administrative tasks related to billing and account management.
We are looking for an experienced and meticulous Associate Patient Care Coordinator to join our healthcare team in Irwin, Pennsylvania. This Contract position plays a crucial role in ensuring a seamless patient experience through efficient management of registration, scheduling, and administrative tasks. The ideal candidate will excel in customer service and thrive in a fast-paced environment that demands multitasking and attention to detail.<br><br>Responsibilities:<br>• Coordinate patient registration processes, ensuring accurate and timely collection of demographic and insurance information.<br>• Schedule appointments using specialized scheduling software and provide clear instructions to patients regarding testing procedures.<br>• Address billing inquiries and assist patients with resolving insurance-related issues, including obtaining necessary authorizations and referrals.<br>• Maintain and update patient medical records with precision, adhering to departmental policies and compliance standards.<br>• Deliver exceptional customer service by assessing patient needs and responding promptly to inquiries and concerns.<br>• Collaborate with physicians, staff, and other departments to ensure smooth workflow and a positive experience for all stakeholders.<br>• Communicate effectively with management to identify and resolve issues impacting workflow and recommend process improvements.<br>• Uphold high standards by treating all patients and staff with dignity and respect during interactions.<br>• Adapt to changes in policies, insurance regulations, and system updates to maintain efficiency and compliance.<br>• Ensure consistent attendance and punctuality to support the operational needs of the clinic.
We are looking for a dedicated Real Estate Services Coordinator to join our team in Toms River, New Jersey. In this onsite Contract position, you will play a vital role in supporting daily operations at a three-person office, ensuring smooth interactions with tenants and vendors. This role requires a proactive approach to managing administrative tasks and maintaining an organized workspace.<br><br>Responsibilities:<br>• Provide exceptional customer service by addressing tenant inquiries and resolving issues promptly.<br>• Process and code invoices accurately to support financial workflows.<br>• Manage incoming and outgoing mail, ensuring timely distribution and organization.<br>• Draft memos and correspondence to communicate with tenants and vendors effectively.<br>• File and maintain records to ensure easy access and compliance with office standards.<br>• Collaborate with team members to maintain an efficient office environment.<br>• Utilize Microsoft Excel for basic data entry and reporting tasks.<br>• Coordinate with vendors to address property management needs.<br>• Ensure the office is stocked with necessary supplies and maintain a clean workspace.<br>• Support facilities management tasks as needed to ensure operational excellence.
<p>We are offering a long-term contract employment opportunity for a Help Desk Analyst II in Pittsburgh, Pennsylvania. The selected candidate will be an integral part of our team, focusing on providing technical support for hardware, software, and networking systems. The role emphasizes maintaining a high level of customer service and ensuring the smooth operation of IT services for North American end-users and executive leadership.</p><p><br></p><p>Responsibilities:</p><p>• Provide hands-on technical support, diagnosing and resolving hardware, software, and network issues to maintain optimal system performance.</p><p>• Offer desktop and remote support for Windows, Office365, Active Directory, and other enterprise applications.</p><p>• Handle the installation, configuration, and maintenance of computers, peripherals, and audio-visual equipment.</p><p>• Ensure the smooth operation of video conferencing systems for meetings and events.</p><p>• Perform basic network troubleshooting, including device configurations and adherence to security best practices.</p><p>• Assist in basic system administration tasks, including user account management and permissions.</p><p>• Collaborate with vendors and escalate complex technical issues when necessary.</p><p>• Develop and maintain IT documentation, training materials, and knowledge base articles.</p><p>• Support and maintain audio-visual technologies.</p>
<p>Financial organization located in Pittsburgh, PA is seeking a Mortgage Collections Specialist! This role will be focused on contacting borrowers to collect on past due mortgage payments, review loan documents for correct contact information and answering incoming calls. The Mortgage Collections Specialist will also be responsible for setting up and reviewing payment plans, documenting all communication and communication attempts with the borrower, escalating complex issues to managers, and answering questions from borrowers pertaining to their mortgage.</p><p><br></p><p>This is a contract role, however there is a possibility for this to evolve into a full-time position!</p><p><br></p><p>The Mortgage Collection Specialist would work onsite at their Pittsburgh Office located in downtown Pittsburgh. The hours would be 40 hours per week during normal business hours, Monday through Friday.</p><p><br></p><p>Job responsibilities:</p><ul><li>Contact borrowers to address delinquent loans and explore communication options</li><li>Meet performance goals, including call and response metrics</li><li>Document interactions, arrangements, and follow-up plans thoroughly in the system</li><li>Maintain compliance with laws, policies, and industry standards in account management</li><li>Research loan records, resolve issues, and ensure accurate data maintenance</li><li>Perform related tasks and projects as assigned</li><li>Help identify and manage risks encountered during daily responsibilities</li><li>Adhere to regulatory guidelines and company compliance protocols</li></ul><p>If you have a strong customer service background, a mortgage background and/or a strong collections background, you are encouraged to apply! Candidates must have excellent communication skills (both oral and written), be very organized, and able to document conversations. Prior experience working in the banking, financial services or mortgage industry is highly preferred! Specific qualifications are as follows: </p><ul><li>Proficiency in commercial collections, mortgage collections or consumer collections is highly preferred</li><li>Familiarity with mortgage lending processes is beneficial</li><li>Understanding of mortgage and financial systems is preferred</li><li>Ability to use Microsoft Excel and Microsoft Word</li></ul><p>If you are interested in being considered for this Mortgage Collections position, please apply online via the Robert Half website. After applying online, please call 412-471-5946 and ask to speak with Aimee, Carrie or Dan to confirm your application was received. Please reference job #03730-0013301435 when calling! We also recommend applying on the Robert Half website or using the Robert Half app. </p>
<p>Robert Half is hiring Appointment Setters/Sales Assistants for a leading client headquartered in Pittsburgh, PA for a remote opportunity, only residents from PA, FL, OH and DE. If you live in Pittsburgh, PA you are required to be hybrid and work partially onsite.</p><p><br></p><p>This is a full time position, possibility for contract to hire. They have a structured 60 day plan based off performance. Work schedule: Monday – Friday. Pay: $20. Must have previous sales experience.</p><p>1st week of training is 9AM -1PM/2PM EASTERN. After training you can schedule your hours between 8:30am – 6:30pm. </p><p>What We're Looking For:</p><p>We're seeking individuals who are reliable, eager to learn, and motivated to succeed in a fast-paced environment. If you're passionate about personal growth and enjoy speaking with high-level professionals, this could be a perfect fit.</p><p>What You’ll Do:</p><p>As an Appointment Setter, you’ll be the first point of contact between our clients and potential customers. You’ll play a key role in initiating long-term business relationships by:</p><p>• Scheduling qualified appointments with C-level executives and high-level decision-makers across a variety of industries</p><p>• Presenting client solutions in areas such as Employee Benefits, Property & Casualty, Executive Compensation, and IT</p><p>• Representing our clients professionally, positioning their unique value with confidence</p><p>• Using proprietary tools to manage lead information and follow-up communications</p><p>• Meeting and exceeding appointment quotas while maintaining high-quality standards</p>
<p>We are looking for a skilled and detail-oriented Revenue Business Manager to oversee financial operations and ensure the seamless management of revenue cycle activities. Based in Johnstown, Pennsylvania, this role involves coordinating pricing strategies, monitoring billing processes, and developing business plans to support organizational growth. The ideal candidate will possess strong analytical abilities, excellent communication skills, and a collaborative approach to financial management.</p><p><br></p><p>Responsibilities:</p><p>• Manage and optimize the revenue cycle, including pricing schedules, subscription models, and special pricing strategies.</p><p>• Oversee billing operations, quotes, and sales agreements to ensure accuracy and compliance.</p><p>• Develop and implement audit procedures for revenue sources to maintain financial integrity.</p><p>• Create and monitor budgets while tracking performance against revenue objectives.</p><p>• Analyze market opportunities and formulate business plans for new services, market expansion, or capacity enhancements.</p><p>• Prepare quarterly tax returns, including sales tax and payroll taxes, ensuring compliance with state and federal regulations.</p><p>• Conduct financial activities such as bank reconciliations, payroll processing, and preparing financial statements.</p><p>• Prepare and maintain legal contracts and customer agreements to support business operations.</p><p>• Administer HR functions, including compensation programs and leading benefits open enrollment sessions.</p><p>• Review employee timesheets and productivity metrics to ensure operational efficiency.</p>
<ul><li><strong>Position: Location Service Specialist - PART TIME ROLE (CONTRACT to HIRE)</strong></li><li><strong>Location: 1001 Liberty Avenue, Suite 800, Pittsburgh, PA 15222</strong></li><li><strong>Type: 100% ONSITE </strong></li><li><strong>Tentative Hourly Pay Range: $16 - $17.50 per hour</strong></li><li><strong>Schedule: Part time onsite - 20 hours a week </strong></li></ul><p> </p><p>This position is responsible to support the Location Services Manager or Supervisor to coach Location Services staff as well as provide expertise to avoid building system failures. May act in the Location Services Manager's or Supervisor's absence when required. This position is responsible for assisting with the daily operations of the office including answering a multi-line telephone system for single location or multiple locations directing callers to the appropriate individual greeting visitors and altering appropriate party or visitor arrival. May also provide administrative assistance performing and working on intermediate to advanced administrative documents Word Excel and PowerPoint.</p><p> </p><p>Essential Duties</p><ul><li>Plans with Location Services Manager or Supervisor then executes under minimal to no direction the completion of Location Services projects such as moves repairs cleaning conference room preparation meeting and event coordination and ensuring pantries are adequately supplied.</li><li>Will also perform daily walk throughs of the location and follow up on maintenance issues raised by the Location Services Manager or Supervisor or others within the location.</li><li>Will coordinate with vendors and building management on life/safety and repair items.</li><li>Will escalate and provide status to the Location Services Supervisor or Manager when necessary.</li><li>Looks to streamline and improve inefficient processes in order to successfully manage ordering and maintaining inventory.</li><li>Purchases and maintains inventory of facilities/janitorial supplies and equipment by monitoring inventory and reordering materials before depletion.</li><li>Determines if supplies should be purchased directly from an approved vendor or put out to bid.</li><li>Maintains vendor relationships processes payments and meets with Location Services Supervisor or Manager to track and analyze total spend as it relates to the budget.</li><li>When performing daily walk throughs take note of possible issues and investigate cost efficient ways to upgrade or replace failed/failing building systems water lines/electric lines/lighting/HVAC.</li><li>Determine trends from frequent requests and advise Location Services Supervisor or Manager of necessary projects which would be cost beneficial to the Firm</li></ul>
<p>The Workforce Development Coordinator is responsible for designing, coordinating, and delivering comprehensive training programs that support the skill development, safety, and career progression of hourly employees across multiple manufacturing sites. This role ensures alignment with the company’s Skill-Based Development (SBD) framework and operational goals, while maintaining compliance with internal and external standards.</p><p>Partners with HR, Operations leadership, and Training & Development Business Partner, and subject matter experts to align training initiatives with business goals and ensure consistent delivery of SBD across all sites.</p><p>Identifies, develops, and implements program changes using adult learning principles and instructional design best practices that ensure consistent execution across all locations.</p><p>Analyzes training data, forecasts need, and reports metrics using tools such as Excel, LMS, and Power BI.</p><p>Responsible for scheduling and managing training sessions, coordinating with onsite trainers, and conducting virtual or in person training classes to support learning in production environments.</p><p>Evaluates training effectiveness through feedback and performance metrics, recommending appropriate solutions to close skill gaps</p><p>Collaborates with front line leadership to track, engage, and encourage employee progress through the SBD Program</p><p>Manages learning management system (LMS) activities including curriculum creation, assignment of learning objects, navigation support, and ensuring accurate recording of training records for compliance audits.</p><p>Establishes and nurtures relationships with external stakeholders to identify innovative training methodologies and ensure training programs reflect emerging workforce development trends.</p><p>Assist in cross-functional projects and provide support across departments as needed.</p><p>Supervise Workforce Specialists when applicable.</p><p>Performs other duties as assigned.</p><p>Ability to apply logical analysis and reasoning skills to develop optimal scheduling plans for training classes to include forecasting training needs</p><p>Ability to communicate effectively, orally, and in writing and behaviorally with all levels of the organization</p><p>Ability to coordinate and facilitate training</p><p>Ability to understand the basic objectives of each job and training session</p><p>Leadership & Influence – Inspires and guides teams, trainers, and stakeholders toward shared objectives.</p><p>Data-Driven Decision Making – Uses metrics and analytics to assess training effectiveness and identify gaps.</p><p>Stakeholder Engagement – Builds strong relationships with internal departments, external partners, and leadership.</p><p>Communication Excellence – Communicates complex ideas clearly across all levels of the organization.</p><p>Innovation & Continuous Improvement – Proactively seeks new methods and technologies to enhance workforce capabilities.</p>
<p>We are looking for an experienced and meticulous Associate Patient Care Coordinator to join our healthcare team in Irwin, Pennsylvania. This contract Patient Care Coordinator position plays a crucial role in ensuring a seamless patient experience through efficient management of registration, scheduling, and administrative tasks. The ideal Patient Care Coordinator candidate will excel in customer service and thrive in a fast-paced environment that demands multitasking and attention to detail. Apply today!</p><p><br></p><p>Responsibilities:</p><p>• Coordinate patient registration processes, ensuring accurate and timely collection of demographic and insurance information.</p><p>• Schedule appointments using specialized scheduling software and provide clear instructions to patients regarding testing procedures.</p><p>• Address billing inquiries and assist patients with resolving insurance-related issues, including obtaining necessary authorizations and referrals.</p><p>• Maintain and update patient medical records with precision, adhering to departmental policies and compliance standards.</p><p>• Deliver exceptional customer service by assessing patient needs and responding promptly to inquiries and concerns.</p><p>• Collaborate with physicians, staff, and other departments to ensure smooth workflow and a positive experience for all stakeholders.</p><p>• Communicate effectively with management to identify and resolve issues impacting workflow and recommend process improvements.</p><p>• Uphold high standards by treating all patients and staff with dignity and respect during interactions.</p><p>• Adapt to changes in policies, insurance regulations, and system updates to maintain efficiency and compliance.</p><p>• Ensure consistent attendance and punctuality to support the operational needs of the clinic.c</p>
We are looking for a dedicated Title Clerk to join our team in Pittsburgh, Pennsylvania. In this long-term contract position, you will play a pivotal role in supporting the closing and settlement process, ensuring all necessary documents are prepared and reviewed accurately. This role offers an excellent opportunity to collaborate with various stakeholders and contribute to the efficient handling of title-related tasks in the mortgage industry.<br><br>Responsibilities:<br>• Prepare preliminary fee sheets and pre-altas for lender disclosure purposes and pre-balancing.<br>• Monitor document queues and address required changes to initial documents promptly.<br>• Communicate effectively with customers, notaries, attorneys, and borrowers regarding closing packages.<br>• Order updated payoffs, including mortgage payoffs, taxes, title commitments, and subordinations.<br>• Manage work queues to ensure all closing coordinator functions are completed in a timely manner.<br>• Review and download loan documents, ensuring packages are fully prepared for delivery to notaries or attorneys.<br>• Track the status of outstanding packages and follow up as necessary.<br>• Provide support to the disbursement department and assist with funding conditions as needed.<br>• Generate, review, and deliver reports to customers while maintaining accuracy and timeliness.<br>• Adhere to company policies, procedures, and regulatory requirements, completing mandatory compliance training by specified deadlines.
We are looking for a detail-oriented Accounting Clerk to join our team in Waynesburg, Pennsylvania, on a contract basis. This role offers an excellent opportunity to contribute to essential accounting operations, such as invoice processing and account management, while working in a collaborative and organized environment. The position requires strong organizational skills and a commitment to maintaining accurate financial records.<br><br>Responsibilities:<br>• Process vendor invoices and ensure their accuracy before payment.<br>• Match invoices to receiving documents and verify all supporting details.<br>• Extract freight charges from vendor invoices and allocate them to customer orders.<br>• Calculate discounts on invoices as needed and apply them appropriately.<br>• Respond to vendor inquiries regarding invoice or payment statuses in a timely manner.<br>• Maintain and organize accounts payable files for easy accessibility and compliance.<br>• Perform data entry tasks to support accounts payable and receivable operations.<br>• Assist with additional accounting duties as assigned to support team objectives.
We are looking for a detail-oriented Closing Coordinator to join our team in Pittsburgh, Pennsylvania. In this role, you will play a pivotal part in supporting the Closing/Settlement department by preparing, reviewing, and managing closing packages. This is a long-term contract position within the mortgage industry, offering an excellent opportunity to grow your expertise in title-related processes.<br><br>Responsibilities:<br>• Prepare preliminary fee sheets and pre-altas for lender disclosure purposes, ensuring accuracy and timeliness.<br>• Monitor document queues and make necessary updates to initial closing documents as required.<br>• Communicate effectively with customers, notaries, attorneys, and borrowers to address inquiries and coordinate closing packages.<br>• Order and review updated payoffs, including mortgage payoffs, taxes, title commitments, and subordinations.<br>• Manage work queues for closing coordination tasks, ensuring timely completion of all required functions.<br>• Review and download loan documents, preparing comprehensive packages for delivery to notaries or attorneys.<br>• Track the status of all outstanding closing packages and address any delays or issues.<br>• Provide support to the disbursement department and assist with funding conditions for closings.<br>• Generate and deliver reports to clients as needed, maintaining consistent communication.<br>• Adhere to company policies, procedures, and regulatory requirements, completing all mandatory compliance training within deadlines.
<p>We are looking for an IT Manager to lead cybersecurity efforts and oversee critical aspects of information technology within our organization. This Contract-to-Permanent position is based in the Johnstown, Pennsylvania area, and offers an opportunity to work on cutting-edge technologies while ensuring the security and efficiency of networks, data systems, and software solutions. The ideal candidate will combine technical expertise with leadership skills to manage security protocols and support both internal teams and external clients.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement comprehensive cybersecurity protocols, including intrusion detection and prevention systems, to safeguard organizational data and systems.</p><p>• Conduct regular audits and risk assessments to identify vulnerabilities and recommend improvements to firewalls, antivirus software, and other security measures.</p><p>• Provide training and guidance to employees and customers on security best practices, risk management, and incident response.</p><p>• Manage and oversee Horizon-specific technologies, including Amazon Server Administration, VMware, and cloud security solutions.</p><p>• Create, maintain, and execute the organization's Disaster Recovery Plan to ensure business continuity.</p><p>• Collaborate with internal teams and external vendors to address IT-related issues, including data access, programming modifications, and security violations.</p><p>• Monitor and update anti-virus systems to protect against emerging threats and ensure software is functioning effectively.</p><p>• Coordinate and schedule the implementation of data security protocols, ensuring compliance with industry standards and government regulations.</p><p>• Write and update policies and procedures related to IT security and emergency measures, conducting regular tests to ensure effectiveness.</p><p>• Conduct IT assessments for Horizon Software customers, maintaining and updating IT specifications and minimum requirements documentation.</p>
<p>General Accounting</p><p>Maintain and reconcile general ledger accounts by ensuring financial transactions are accurately posted. </p><p>Prepare journal entries and assist with month-end and year-end closing processes. </p><p>Analyze financial data and generate reports that provide insights to management. </p><p>Perform account reconciliation for bank statements, credit card transactions, and various balance sheet accounts. </p><p><br></p><p>Payroll Processing </p><p>Process payroll for employees on a regular schedule. </p><p>Ensure compliance with state and federal tax regulations related to payroll. </p><p>Maintain payroll records, including deductions, benefits, garnishments, and new permanent information. </p><p>Address employee inquiries about payroll issues or discrepancies in a timely and detail oriented manner. </p><p><br></p><p>Accounts Payable/Receivable </p><p>Support Process invoices and payments to vendors while ensuring proper documentation and approvals. Manage accounts receivable tasks, including customer invoicing and payment tracking.</p>
We are looking for a Closing Specialist to join our team in Pittsburgh, Pennsylvania, on a long-term contract basis. In this role, you will work closely with customers to prepare first and second mortgage loan closing packages, ensuring compliance with government regulations, lender guidelines, and insurance requirements. This position is ideal for professionals with expertise in title-related processes and a commitment to delivering accurate and timely results.<br><br>Responsibilities:<br>• Collaborate with clients to prepare Closing Disclosures (CD) and ALTA settlement statements.<br>• Review and analyze documents impacting final settlement figures, such as title commitments, real estate tax records, payoff demands, deeds, and other recordable documents.<br>• Calculate required fees and prepare initial and revised ALTA/CD requests as needed.<br>• Verify the accuracy of closing documents and ensure they are ready for execution.<br>• Perform final wire balancing to ensure accurate financial transactions.<br>• Manage work queues effectively to meet deadlines and capacity targets.<br>• Support team efforts to meet client scorecard goals and performance metrics.<br>• Escalate complex or problematic files to management for resolution.<br>• Comply with company policies, procedures, and mandatory training requirements.<br>• Maintain reliable attendance, including availability for overtime when necessary.
<p>An organization in Downtown Pittsburgh is in need of temporary Collections Specialist:</p><p><br></p><p>The position is onsite, remote, or hybrid.</p><p><br></p><p>The role is either part-time or can be full time.</p><p><br></p><p>Parking is not free.</p><p><br></p><p>The Collection Specialist would be responsible for the following duties:</p><ul><li>Make outbound calls to businesses (of various sizes) to follow up on outstanding invoices and ensure prompt payment.</li><li>Manage collection efforts for <strong>trust and estate clients</strong>, providing specialized support based on their unique business needs.</li><li>Build and foster relationships, even with smaller or more informal companies, while maintaining a professional tone and demeanor.</li><li>Utilize strong interpersonal and communication skills to effectively interact with companies that vary in complexity, size, and formality.</li><li>Accurately document all collection activities and track payment agreements using <strong>ProLaw</strong> and <strong>Interactor</strong>, ensuring proper adherence to organizational policies.</li><li>Leverage your tech-savvy abilities to navigate various tools efficiently for data entry and reporting.</li><li>Adapt to evolving workflow priorities while maintaining <strong>agility</strong> in approach and strategy.</li></ul><p>If you are interested in being considered for this Collection Specialist position, please 1) Apply online AND 2) follow up with a phone call to 888-396-0099!</p><p><br></p>
