<p>.We are seeking a customer-focused Account Specialist to serve as the primary contact for a portfolio of customer accounts. In this role, you'll partner closely with sales, operations, production, and accounting teams to ensure orders are processed accurately, delivered on time, and supported with exceptional customer service.</p><p>This position is ideal for someone who enjoys building relationships, solving problems, and coordinating across multiple departments in a fast-paced manufacturing environment.</p><p>What You'll Do</p><ul><li>Serve as the main point of contact for assigned customer accounts.</li><li>Prepare quotes, enter orders, process order changes, and provide timely status updates.</li><li>Coordinate with operations and production teams to confirm lead times and delivery schedules.</li><li>Support the sales team by verifying pricing, product specifications, and order details.</li><li>Track and resolve customer inquiries, complaints, and returns.</li><li>Monitor open orders and proactively communicate potential issues before they impact customers.</li><li>Maintain accurate customer records and account documentation.</li><li>Manage customer procurement portals, including order, pricing, and invoice uploads.</li><li>Partner with accounting on billing inquiries and credit-related matters.</li><li>Assist with logistics and shipping coordination as needed.</li><li>Provide coverage and support for team members during peak workloads or absences.</li></ul><p>Growth Opportunity</p><p>Successful Account Specialists often evolve into trusted business partners for both customers and internal teams. As you develop knowledge of customer operations, products, and purchasing trends, you'll have opportunities to:</p><ul><li>Identify additional products and solutions that support customer needs.</li><li>Recognize purchasing patterns and proactively address changing requirements.</li><li>Build strong customer relationships and become a valued resource and advisor.</li><li>Contribute to customer retention and long-term account growth.</li></ul><p><br></p>
<p>Our client is looking for an Office Manager to support two family-owned businesses operating under one roof in Gibsonia, PA. This is a newly created role offering the opportunity to build processes, take ownership of administrative operations, and serve as a key support partner across both a growing law practice and roofing company. The ideal candidate is highly organized, detail-oriented, self-directed, and comfortable balancing competing priorities in a fast-paced environment.</p><p><br></p><p><br></p><p>The Office Manager will provide administrative, operational, and customer support for two closely connected family-owned businesses. Initially, approximately 70% of the role will support the law firm and 30% will support the roofing business, with responsibilities expected to become more evenly distributed over time. This position requires someone who can work independently, manage multiple priorities, maintain accurate records, and ensure day-to-day office operations run smoothly.</p><p><br></p><p><br></p><p><strong>Location:</strong> Gibsonia, PA</p><p><strong>Schedule: </strong>Full-time, Monday-Friday, 8:00 AM to 4:00/4:30 PM</p><p><strong>Work Arrangement: </strong>Fully onsite</p><p><strong>Employment Type:</strong> Contract-to-hire</p><p><strong>Compensation:</strong> $28-$30/hour</p><p><strong>Start Date:</strong> ASAP</p><p><strong>Dress Code: </strong>Business casual (nice jeans acceptable)</p><p><br></p><p>Free parking available</p><p><br></p><p>Occasional local travel and attendance at trade shows may be required, including occasional weekend events</p><p><br></p><p>Valid driver's license and insurability required</p><p><br></p><p><strong>Responsibilities:</strong></p><p><em>Law Firm Support (approximately 70%)</em></p><ul><li>Process, organize, and calendar incoming legal mail and documents</li><li>Manage and maintain CRM and practice management systems</li><li>Create templates and assist with data organization and system maintenance</li><li>Prepare, process, and maintain legal and administrative documents</li><li>Manage invoicing and payment-related administrative tasks</li><li>Monitor company email inboxes and ensure communications are routed and followed up on appropriately</li><li>Coordinate administrative workflows and maintain accurate records</li><li>Assist with marketing initiatives and social media content management</li></ul><p><em>Roofing Company Support (approximately 30%)</em></p><ul><li>Answer and direct incoming calls</li><li>Maintain and update customer information within the CRM system</li><li>Monitor and respond to online reviews and customer feedback</li><li>Coordinate with external marketing partners regarding advertising and promotional efforts</li><li>Provide general administrative support to office operations</li><li>Represent the company at occasional trade shows and community events</li></ul><p><br></p>
<p>We are looking for an Human Resources Generalist to support a wide range of people operations with a company located west of Pittsburgh. This onsite role is ideal for someone who can balance recruiting, employee support, benefits administration, and compliance responsibilities while helping maintain an organized and positive workplace. The position also contributes to internal communications, diversity-focused initiatives, and employee lifecycle processes from onboarding through offboarding.</p><p><br></p><p>Responsibilities:</p><p>• Direct full-cycle hiring activities, including advertising openings, coordinating candidate communication, and supporting a smooth selection process.</p><p>• Oversee new employee onboarding by preparing personnel records, reviewing employment eligibility documentation, and completing required verification steps through E-Verify.</p><p>• Coordinate internal communications to deliver timely updates and consistent organizational messaging using Microsoft-based tools.</p><p>• Manage employee file administration by creating, organizing, and maintaining accurate personnel documentation and submitting required clearance requests.</p><p>• Administer health and welfare benefit programs, including enrollments, status changes, terminations, and communication with insurance providers to maintain accurate deductions and records.</p><p>• Serve as a primary HR contact for employees by responding to questions related to benefits, payroll matters, and general workplace concerns.</p><p>• Support separation processes by preparing termination documents, sharing benefit-related information, and leading exit interview activities.</p><p>• Handle workers’ compensation and annual reporting requirements by preparing and submitting updates and documentation to the appropriate parties.</p><p>• Advance organizational inclusion efforts by helping shape and carry out I.D.E.A. initiatives and recommending strategies that strengthen diversity goals.</p><p>• Assist with planning and supporting special events that contribute to employee engagement and organizational culture.</p>
We are looking for an Invoicing Specialist to support accurate and timely billing operations in Pittsburgh, Pennsylvania. This role is ideal for someone who thrives in a detail-focused environment, can balance multiple priorities, and works well across departments to keep invoicing processes running smoothly. The position offers the opportunity to contribute to daily financial operations while helping improve workflow efficiency and service quality.<br><br>Responsibilities:<br>• Create and distribute customer invoices promptly while verifying billing details for accuracy and completeness.<br>• Partner with customer service and sales teams to process invoice requests correctly and ensure supporting information is aligned.<br>• Work with accounting and internal stakeholders to investigate discrepancies, resolve billing concerns, and maintain smooth payment workflows.<br>• Manage a high volume of invoicing activity while staying organized and meeting deadlines in a fast-paced setting.<br>• Maintain accurate account records, purchase order details, and related documentation to support billing and reconciliation activities.<br>• Enter order and billing information into internal systems with a strong focus on data accuracy and consistency.<br>• Build productive working relationships with teammates and contribute to a cooperative, solutions-oriented team environment.<br>• Identify opportunities to streamline invoicing procedures and support ongoing process improvements.<br>• Assist with additional administrative or accounting-related duties as needed to support business operations.
We are looking for an experienced Accounts Receivable/Billing Specialist to support a busy construction-focused operation. This role is well suited for an organized, detail-oriented accounting specialist who can manage billing, receivables, and project documentation with a high level of accuracy. The position works closely with internal partners and customers to keep invoicing, collections, and account records current in a deadline-driven environment.<br><br>Responsibilities:<br>• Coordinate administrative and billing activities tied to new and active projects, ensuring each assignment is set up correctly and supported throughout the billing cycle.<br>• Establish and maintain customer and job records within company systems so project and financial information remains accurate and up to date.<br>• Create, review, and issue invoices in a timely manner, following contract terms and project requirements.<br>• Track receivable aging, communicate with customers regarding past-due balances, and help drive prompt payment resolution.<br>• Prepare required payroll-related compliance documents and lien waiver paperwork for customer submission when applicable.<br>• Manage collection efforts effectively while partnering with internal teams to support consistent cash flow.<br>• Organize accounting documentation and project files in line with recordkeeping standards so information is easy to access for authorized staff.<br>• Follow company procedures and contribute to training, safety, and continuous improvement initiatives as needed.
We are looking for an Accounts Receivable Specialist to join a manufacturing organization in Washington, Pennsylvania on a contract basis with the potential for a permanent position. This position supports the day-to-day receivables cycle by ensuring customer billing, payment processing, and account maintenance are handled accurately and efficiently. The ideal candidate is detail-oriented, organized, and comfortable working across departments to address account issues and keep financial records current.<br><br>Responsibilities:<br>• Generate and distribute customer invoices in a timely manner while maintaining accuracy in billing records.<br>• Maintain organized and up-to-date customer accounts receivable files, including supporting documentation and account details.<br>• Apply incoming payments and process cash receipts in accordance with established financial procedures.<br>• Reconcile merchant and payment statements to confirm transactions are recorded correctly and discrepancies are addressed promptly.<br>• Prepare and coordinate bank deposits with attention to accuracy and proper documentation.<br>• Investigate payment variances, identify root causes, and resolve outstanding discrepancies with customers or internal teams.<br>• Set up new credit accounts, complete required tax documentation such as W-9 forms, and create new customer profiles.<br>• Partner with the Customer Service team to resolve billing concerns and support positive outcomes for internal and external customers.<br>• Compile recurring weekly and monthly receivables reports and assist with additional accounting-related tasks as needed.
<p>Our client in East Liberty is seeking a proactive and customer-focused Facilities Coordinator to support the daily operations of a fast-paced corporate office environment. This role is responsible for coordinating facilities services, vendor management, office operations, and workplace experience initiatives to ensure a safe, efficient, and well-maintained workplace. $16 - 18</p><p> Duration: 6-8 Week Contract</p><p> Schedule: Monday-Friday, 8:00 AM - 5:00 PM</p><p><br></p><p>The ideal candidate is highly organized, service-oriented, and able to manage multiple priorities while building positive relationships with employees, vendors, and stakeholders.</p><p><br></p><p>Key Responsibilities</p><p>Conduct daily site inspections and office walkthroughs to ensure the workplace remains clean, organized, safe, and fully operational.</p><p>Respond to and coordinate work orders, repairs, maintenance requests, and minor facility projects in a timely manner.</p><p>Schedule and oversee vendors and service providers to ensure quality work and compliance with service expectations.</p><p>Coordinate workplace amenities and services, including food services, fitness offerings, events, mail and courier services, meeting space support, and office moves.</p><p>Serve as a point of contact for facility-related inquiries and provide exceptional customer service to employees and visitors.</p><p>Maintain facility records, documentation, online resources, and operational reports.</p><p>Assist with vendor sourcing, procurement activities, and service contract administration.</p><p>Support workplace events and employee engagement initiatives as needed.</p><p>Ensure compliance with workplace safety policies, emergency procedures, environmental health and safety requirements, and site-specific protocols.</p><p>Assist with emergency response planning, evacuation procedures, and after-hours support when necessary.</p><p>Partner with internal teams and service providers to continuously improve the workplace experience.</p><p>Required Qualifications</p><p>Excellent communication, interpersonal, and organizational skills.</p><p>Strong problem-solving abilities and attention to detail.</p><p>Ability to work independently with minimal supervision.</p><p>Self-motivated, adaptable, and able to thrive in a dynamic environment.</p><p>Ability to manage multiple priorities while maintaining a high level of customer service.</p><p>Proficiency with Microsoft Office and other business technology platforms.</p><p>Comfortable using email, spreadsheets, databases, and workplace management tools.</p><p>Ability to occasionally lift, move, push, or carry items required to support office operations.</p><p>Strong teamwork skills and a collaborative approach to work.</p><p><br></p>
We are looking for an experienced Network Administrator III to support and enhance a complex manufacturing technology environment in New Castle, Pennsylvania. This role is responsible for maintaining reliable infrastructure across multiple locations, with a focus on network performance, systems stability, and secure access to critical business services. The ideal candidate brings advanced technical depth across enterprise platforms and a practical approach to improving uptime, scalability, and operational resilience.<br><br>Responsibilities:<br>• Manage enterprise network and infrastructure operations across multiple sites, ensuring dependable connectivity, performance, and availability.<br>• Administer core technologies including Cisco-based networking, servers, virtualization platforms, cloud-connected services, and security tools.<br>• Maintain and optimize VMware environments, storage systems, and Microsoft enterprise platforms such as Active Directory and Office 365.<br>• Strengthen infrastructure security by configuring firewalls, applying hardening standards, and supporting identity and access management controls.<br>• Oversee backup and recovery processes to protect business-critical systems and improve disaster readiness.<br>• Troubleshoot escalated infrastructure issues, identify root causes, and implement lasting technical solutions.<br>• Support hybrid and cloud integrations that extend enterprise services while maintaining compliance and operational efficiency.<br>• Contribute to unified communications administration, including platforms such as Cisco Call Manager, when needed.
We are looking for a Technical Project Manager to support complex telecommunications and infrastructure initiatives in Ohio. This contract opportunity with potential for a permanent role is ideal for a project leader who can organize delivery efforts, align technical and business stakeholders, and keep multiple workstreams moving efficiently. The right candidate will bring strong communication, sound judgment, and a disciplined approach to planning, execution, and reporting across fast-moving technology projects.<br><br>Responsibilities:<br>• Direct the full lifecycle of telecommunications, network, and infrastructure projects from kickoff through completion.<br>• Build detailed project roadmaps that define scope, timelines, milestones, staffing needs, and key deliverables.<br>• Partner with internal teams, external vendors, and business stakeholders to maintain alignment and drive successful outcomes.<br>• Identify project risks, interdependencies, and obstacles early, then implement practical plans to reduce impact.<br>• Monitor schedules, budgets, and progress metrics to keep initiatives on track and within agreed expectations.<br>• Present clear and timely status updates to leadership, highlighting achievements, concerns, and next steps.<br>• Balance competing priorities across several active projects while adjusting plans to meet shifting business needs.<br>• Strengthen execution standards by promoting consistent project management practices and continuous process improvement.<br>• Serve as a central point of coordination between operational, technical, and business groups to support effective decision-making.
We are looking for a Patient Services Coordinator to support a busy medical office in Poland, Ohio. This Long-term Contract opportunity is ideal for someone who enjoys balancing patient communication, scheduling, and billing-related tasks in a healthcare setting. The person in this role will help keep daily operations organized while ensuring patient information and financial records are handled accurately.<br><br>Responsibilities:<br>• Coordinate patient appointment calendars and keep the daily schedule current and well organized.<br>• Conduct intake calls to collect essential patient details and prepare records for upcoming visits.<br>• Generate patient billing statements and distribute them in a timely manner.<br>• Confirm insurance coverage, review benefits information, and update account data as needed.<br>• Record payments with accuracy and maintain orderly documentation for billing activities.<br>• Provide day-to-day administrative assistance to support efficient front-office operations.
We are looking for an experienced Audit Manager to lead public audit engagements for clients in Pennsylvania. This role combines technical accounting knowledge, team leadership, and client-facing advisory support to deliver accurate financial reporting and well-executed audit services. The ideal candidate brings strong public accounting experience, sound judgment in risk-based audit planning, and the ability to guide engagement teams while maintaining high service standards.<br><br>Responsibilities:<br>• Lead audit engagements from planning through completion, designing risk-based audit approaches and refining procedures to address key financial reporting areas.<br>• Direct the preparation and final review of financial statements, including clear and compliant note disclosures.<br>• Evaluate work performed by audit staff, provide actionable feedback, and ensure testing across engagement areas is thorough and properly documented.<br>• Serve as a primary point of contact for clients by addressing accounting and auditing questions and recommending practical, thoughtful solutions.<br>• Partner with tax professionals to assess how audit adjustments may affect tax exposure, projections, and presentation in the financial statements.<br>• Keep senior leadership informed of engagement developments, open items, and potential issues throughout the audit lifecycle.<br>• Maintain current knowledge of accounting guidance, regulatory developments, and industry practices to support high-quality engagement delivery.<br>• Build strong client relationships by providing responsive service and identifying additional support opportunities when aligned with client needs.
We are looking for a Supply Chain Manager to strengthen inventory performance across branch locations in Pittsburgh, Pennsylvania. This position works closely with operations, sales, procurement, and supply chain leaders to align stock levels with customer demand, improve replenishment decisions, and reduce slow-moving or obsolete material. The role combines analytical review with cross-functional coordination to support daily inventory activities as well as special business initiatives.<br><br>Responsibilities:<br>• Guide inventory planning across assigned branches and districts to help maintain the right product availability while limiting excess stock.<br>• Evaluate demand patterns, replenishment settings, field input, and performance trends to recommend practical inventory actions.<br>• Partner with operations, sales, procurement, and buying teams to support service commitments and improve stocking decisions.<br>• Monitor branch-level inventory health through reporting and data analysis, identifying gaps and opportunities for correction.<br>• Support recurring inventory processes along with project-driven needs such as new customer launches, event-driven demand, backlog reviews, and stock versus nonstock evaluations.<br>• Drive consistent inventory practices across multiple locations by promoting standard procedures and continuous improvement efforts.<br>• Investigate root causes behind inventory imbalances and develop corrective action plans with key stakeholders.<br>• Present findings, recommendations, and action plans clearly to peers and leadership to support informed business decisions.
We are looking for an Office Manager to oversee daily administrative operations and help create an organized, efficient workplace. This position supports the office through front-desk coordination, supply management, and financial administrative tasks while ensuring employees and visitors receive attentive, helpful assistance. The ideal candidate is highly organized, attentive to detail, and comfortable balancing multiple priorities in a fast-paced environment.<br><br>Responsibilities:<br>• Direct day-to-day office activities to keep operations running smoothly and efficiently.<br>• Welcome visitors, answer incoming calls, and serve as the first point of contact for the office.<br>• Monitor inventory levels, purchase office materials, and ensure essential supplies are always available.<br>• Coordinate with vendors and service providers to support office needs and maintain a functional work environment.<br>• Process invoices and assist with accounts payable activities in an accurate and timely manner.<br>• Maintain organized administrative records, files, and office documentation for easy access and compliance.<br>• Support leadership with scheduling, correspondence, and general administrative coordination as needed.
<p>Our client, a well-respected law firm, is seeking a highly motivated <strong>Litigation Defense Attorney</strong> to join their Pittsburgh office. This is an excellent opportunity for an experienced attorney who thrives in a fast-paced practice and wants to grow within a collaborative, team-oriented environment.</p><p><br></p><p>Interested candidates that have defense large law firm experience that want to be considered immediately can reach out to Kevin Ross at Robert Half in Philadelphia. </p>
We are looking for an experienced credit specialist to support special assets and delinquent loan resolution activities for a financial institution. This position plays a key role in protecting portfolio quality by guiding collection strategies for residential mortgage and commercial credits, overseeing foreclosure-related matters, and helping ensure regulatory compliance. The role also partners closely with internal teams and legal counsel to address complex borrower situations and achieve practical recovery outcomes.<br><br>Responsibilities:<br>• Guide the administration and ongoing improvement of practices governing delinquent loan recovery, foreclosure activity, default resolution, and related collection operations.<br>• Review and authorize collection strategies developed by team members, including repayment plans, workout structures, and other solutions for past-due borrowers.<br>• Monitor reporting for active and recently resolved residential and commercial loans to maintain accurate records and support compliance with credit reporting standards.<br>• Lead foreclosure actions for accounts with limited resolution options, ensuring documentation is complete and loan system information is updated correctly.<br>• Coordinate with outside and internal legal partners on litigation and foreclosure matters, and represent the institution at hearings or proceedings when required.<br>• Oversee real estate owned and foreclosed asset activity, including property inspections, upkeep coordination, and tracking of tax and insurance obligations.<br>• Supervise collections staff, provide direction on daily priorities, and support strong performance across the function.<br>• Work collaboratively with colleagues across the organization to advance departmental objectives and contribute to broader portfolio management goals.<br>• Participate in ongoing development activities such as training sessions, meetings, and industry seminars, while taking on additional assignments as needed.
We are looking for a Legal Billing Coordinator to join a law firm in Pittsburgh, Pennsylvania and play a key role in the day-to-day billing cycle. This position is ideal for someone with prior legal billing experience who can work closely with attorneys, internal staff, and clients to ensure accurate invoicing and timely follow-up. The role also contributes to retainer administration, new matter intake support, and other billing-related coordination as needed.<br><br>Responsibilities:<br>• Partner with attorneys, support staff, and clients to address invoice questions, payment concerns, and related billing matters.<br>• Create, revise, and finalize pre-bills and client invoices with a strong focus on accuracy and compliance with firm guidelines.<br>• Distribute invoices through electronic billing systems and traditional mail channels, ensuring submissions are completed on time.<br>• Manage billing activity within e-billing platforms such as TyMetrix 360, LegalX, Bottomline, Mitratech, and CounselLink.<br>• Apply retainer balances to client accounts and prepare related correspondence to document account activity.<br>• Assist with conflict review procedures and support the setup of new client matters and files.<br>• Maintain organized billing records and provide general administrative support tied to accounting and billing operations.<br>• Contribute to additional special projects and departmental tasks to support the firm’s overall financial processes.
<p>Job Title: Bilingual HR & Safety Manager</p><p>Job Type: Contract to hire</p><p>Salary: 60k-80k</p><p>Location: Youngstown, OH</p><p><br></p><p>We are looking for an experienced Human Resources (HR) Manager to join a manufacturing organization in Youngstown, Ohio in a Contract to Permanent capacity. This position combines human resources leadership with workplace safety oversight, supporting day-to-day employee needs while helping maintain a compliant and productive environment. The role is well suited for a bilingual individual who can guide hiring, employee relations, payroll support, and safety programs across the operation.</p><p><br></p><p>Responsibilities:</p><p>• Develop and formalize HR and safety policies, procedures, and internal guidelines to support consistent operations and compliance.</p><p>• Coordinate recruiting efforts, manage the onboarding process, and help new employees transition successfully into their roles.</p><p>• Handle in-house payroll activities with training provided, ensuring accurate and timely processing.</p><p>• Oversee performance review processes and work with employees and supervisors to strengthen performance and accountability.</p><p>• Facilitate recurring safety meetings and reinforce best practices that support a safe workplace culture.</p><p>• Investigate workplace incidents, document findings, and maintain required OSHA 300 log records.</p><p>• Act as a key point of contact for staff and management on employee relations, HR administration, and safety-related matters.</p><p>• Support HR systems, benefits-related activities, and employee record management to keep information organized and current.</p>
<p>We are looking for a detail-oriented Billing Clerk to join our team in Pennsylvania in a contract capacity with the potential for a permanent role. This position focuses on producing accurate customer invoices, organizing billing support, and working closely with cross-functional teams to keep receivables moving efficiently. The ideal candidate is comfortable handling documentation, resolving invoice-related questions, and maintaining precise records in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Gather shipment, operational, and commercial records from internal teams to assemble complete billing packages for customer invoicing.</p><p>• Create and distribute customer invoices with careful attention to contract terms, documentation standards, and internal billing guidelines.</p><p>• Maintain organized spreadsheet tracking for billing activity, customer results, reconciliations, and supporting backup using Excel or Google Sheets.</p><p>• Collaborate with quality and finance partners to document settlements, process invoice revisions, and support accurate cash application.</p><p>• Manage brokered purchase and sales transactions from initial entry through final invoice completion and record retention.</p><p>• Assist accounting during month-end activities by identifying uninvoiced sales and helping determine necessary billing or financial adjustments.</p><p>• Answer customer billing inquiries, verify invoice delivery, and work through issues that may affect payment timing.</p><p>• Prepare billing for tonnage-based material transactions and provide assistance with invoicing needs across additional company locations when required.</p><p><br></p><p>If you have the appropriate background for the Billing Specialist role and are interested in being considered, please apply using the Robert Half website. After applying to this accounting/finance role, please CALL immediately at 412-471-5946 to confirm your application has been received and reference Job # 03730-0013513657</p>
We are looking for a Staff Accountant to join an engineering organization in Monessen, Pennsylvania in a fully onsite, contract-to-permanent capacity. This role is well suited for an accounting specialist who can manage day-to-day financial activities while maintaining accuracy across tax and general ledger functions. The position offers an opportunity to contribute to core accounting operations, support compliance needs, and work closely with the broader finance team in a structured Monday through Friday environment.<br><br>Responsibilities:<br>• Prepare and record journal entries to support accurate monthly and periodic financial reporting.<br>• Maintain the general ledger by reviewing account activity, reconciling balances, and resolving discrepancies in a timely manner.<br>• Support corporate tax activities, including assisting with tax return preparation and related documentation.<br>• Manage sales tax processes by reviewing transactions, preparing filings, and helping ensure compliance with applicable regulations.<br>• Analyze financial data and account details to improve accuracy and support internal reporting needs.<br>• Collaborate with finance and operational partners to gather accounting information and address outstanding issues.<br>• Assist with month-end close tasks and help ensure deadlines are met in an organized, consistent manner.
<p>We are looking for a dependable Customer Service Specialist to support service coordination activities with a company in the Bridgeville area. In this role, you will serve as a key point of contact for customers, help organize service appointments, and ensure field technicians are deployed efficiently. This opportunity is well suited for someone who communicates clearly, stays organized under pressure, and takes pride in delivering a positive customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Manage inbound customer communications and route questions or concerns to the appropriate team members for prompt resolution.</p><p>• Review customer service needs, determine appropriate next steps, and arrange on-site visits when service is required.</p><p>• Plan and coordinate service appointments and recurring inspection visits for commercial clients.</p><p>• Match technicians to assignments by considering qualifications, availability, workload balance, and travel area.</p><p>• Maintain ongoing communication with customers and field personnel to support timely and effective service delivery.</p><p>• Keep scheduling details, service records, and appointment information accurate and up to date.</p><p>• Adjust priorities throughout the day to address urgent requests and shifting operational demands.</p><p>• Deliver courteous, detail-oriented support that reflects a strong commitment to customer satisfaction.</p>
We are looking for a Human Resources (HR) Coordinator to support daily HR operations and provide responsive assistance to employees and internal stakeholders in Pennsylvania. This Long-term Contract position is ideal for someone who thrives in a structured environment, handles confidential information with care, and brings a strong service mindset to administrative HR work. The role focuses on maintaining accurate employee records, coordinating onboarding activities, supporting benefits-related processes, and helping the team meet compliance and reporting expectations.<br><br>Responsibilities:<br>• Manage and update personnel documentation and HR files to ensure employee records remain complete, accurate, and well organized.<br>• Coordinate workforce changes such as staffing updates, promotions, transfers, and separations while entering updates into HR systems in a timely manner.<br>• Prepare standard HR correspondence and employment-related documentation, including verification requests and other routine materials.<br>• Support pre-employment activities by assisting with background screening, collecting required forms, and organizing new employee paperwork.<br>• Help plan and deliver onboarding and orientation tasks so new employees have a smooth start with the organization.<br>• Maintain employee information within HRIS platforms, review entries for accuracy, and assist with periodic data audits.<br>• Provide first-level assistance to employees regarding benefit enrollment questions, required forms, and key enrollment deadlines.<br>• Assist with open enrollment coordination, compliance documentation, I-9 administration, record retention, and personnel file review activities.<br>• Contribute to HR reporting and audit preparation by gathering information, organizing documentation, and supporting policy-aligned recordkeeping practices.