<p>Financial organization located in Pittsburgh, PA is seeking a Mortgage Collections Specialist! This role will be focused on contacting borrowers to collect on past due mortgage payments, review loan documents for correct contact information and answering incoming calls. The Mortgage Collections Specialist will also be responsible for setting up and reviewing payment plans, documenting all communication and communication attempts with the borrower, escalating complex issues to managers, and answering questions from borrowers pertaining to their mortgage.</p><p><br></p><p>This is a contract role, however there is a possibility for this to evolve into a full-time position!</p><p><br></p><p>The Mortgage Collection Specialist would work onsite at their Pittsburgh Office located in downtown Pittsburgh. The hours would be 40 hours per week during normal business hours, Monday through Friday.</p><p><br></p><p>Job responsibilities:</p><ul><li>Contact borrowers to address delinquent loans and explore communication options</li><li>Meet performance goals, including call and response metrics</li><li>Document interactions, arrangements, and follow-up plans thoroughly in the system</li><li>Maintain compliance with laws, policies, and industry standards in account management</li><li>Research loan records, resolve issues, and ensure accurate data maintenance</li><li>Perform related tasks and projects as assigned</li><li>Help identify and manage risks encountered during daily responsibilities</li><li>Adhere to regulatory guidelines and company compliance protocols</li></ul><p>If you have a strong customer service background, a mortgage background and/or a strong collections background, you are encouraged to apply! Candidates must have excellent communication skills (both oral and written), be very organized, and able to document conversations. Prior experience working in the banking, financial services or mortgage industry is highly preferred! Specific qualifications are as follows: </p><ul><li>Proficiency in commercial collections, mortgage collections or consumer collections is highly preferred</li><li>Familiarity with mortgage lending processes is beneficial</li><li>Understanding of mortgage and financial systems is preferred</li><li>Ability to use Microsoft Excel and Microsoft Word</li></ul><p>If you are interested in being considered for this Mortgage Collections position, please apply online via the Robert Half website. After applying online, please call 412-471-5946 and ask to speak with Aimee, Carrie or Dan to confirm your application was received. Please reference job #03730-0013301435 when calling! We also recommend applying on the Robert Half website or using the Robert Half app. </p>
<p><strong>Job Title: </strong>Collections Specialist</p><p><br></p><p><strong>Job Overview:</strong></p><p>A well-established organization based in Pittsburgh, PA, is seeking a skilled Collections Specialist with at least 2 years of relevant collections experience (preferably consumer collections experience). This position is onsite and the normal work hours are Monday through Friday 8am-4:30pm. (Some flexibility may be available with the start time). The Collection Specialist will be responsible for managing delinquent accounts, including loans, credit cards, and negative accounts. The position involves engaging with customers to secure repayment plans that restore accounts to good standing, while also consulting with the Collection Supervisor and CFO to determine appropriate measures such as repossession, litigation, or right of offset. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Investigate billing errors and disputes, providing prompt follow-ups as needed.</p><p>• Monitor due dates and send timely payment reminders.</p><p>• Contact customers via phone, email, and written correspondence to resolve unpaid balances.</p><p>• Record all collection activities and maintain detailed communication logs.</p><p>• Respond to customer inquiries regarding billing statements in a professional manner.</p><p>• Negotiate partial payments or structured repayment plans when necessary.</p><p>• Collaborate with team members to establish effective debt recovery strategies.</p><p>• Update account status upon successful resolution of debts.</p><p>• Prepare and issue required documentation to customers and credit bureaus.</p><p>• Partner with legal counsel when escalations are warranted.</p><p>• Take ownership of assigned accounts during the debt collection process.</p><p>• Utilize debt collection software and public record databases for account resolution.</p><p>• Ensure compliance with all applicable federal, state, and local laws, as well as internal company policies.</p><p>• Handle sensitive customer data with strict confidentiality and discretion.</p><p><br></p><p><strong>Required Skills and Qualifications:</strong></p><p>• Customer Service and Negotiation: Proven ability to address customer concerns and negotiate payment terms.</p><p>• Communication: Excellent verbal and written communication skills.</p><p>• Interpersonal Skills: Ability to collaborate effectively with coworkers and interact professionally with customers.</p><p>• Problem-Solving: Strong critical thinking and decision-making abilities.</p><p>• Professionalism: Exhibit a calm and composed demeanor, even under challenging situations.</p><p>• Independence: Capable of working autonomously while managing multiple tasks and deadlines.</p><p><br></p><p><strong>Educational and Experience Requirements:</strong></p><p>• High school diploma or equivalent.</p><p>• Minimum of two years of experience in collections, customer service, or sales.</p><p>• Familiarity with bankruptcy or repossession procedures is highly preferred.</p><p><br></p><p>Apply on the Robert Half website or via the Robert Half mobile app today if you meet the criteria and would like to be considered. After applying, please call 412-471-5946 and ask to speak with Dan, Aimee or Carrie! When calling, please reference job # 03730 - 0013301588. Thank you! </p>
<p>Our client in Warrendale, PA is looking for a Customer Service/Inside Sales Representative to join their growing team. In this role, you will be responsible for building and maintaining customer relationships while driving sales growth through proactive customer engagement and expert product knowledge. It is fully onsite and a contract to hire, depending on experience, pay ranges from $22-$24. Hours are Monday through Thursday, 8:30 AM to 5:00 PM & Friday 7:30 AM to 4:00 PM. Background check and clearances required.</p><p><br></p><p>Key Responsibilities</p><p>* Handle incoming customer inquiries via phone and email, providing detailed product information, quotes, and order processing while maintaining our high standard of customer service excellence</p><p>* Develop and maintain strong relationships with existing customers while identifying new sales opportunities within assigned accounts</p><p>* Work closely with customers and our outside sale team to understand their safety equipment needs and recommend appropriate solutions from our product line</p><p>* Process orders accurately and efficiently while monitoring order status through delivery</p><p>* Collaborate with our warehouse team to ensure timely order fulfillment and resolve any shipping or delivery issues</p><p>* Partner with outside sales representatives to support customer needs, coordinate site visits, and ensure seamless customer service between field and inside sales teams</p><p>* Support outside sales team by providing product information, pricing updates, and inventory availability</p><p>* Maintain detailed customer records and update account information in our CRM system</p><p>* Stay current on industry safety regulations, product specifications, and new safety equipment innovations</p><p>* Assist in inventory management and product restocking recommendations</p><p><br></p><p><br></p>
<p>Our client in the South Side of Pittsburgh, PA is hiring for a Bilingual Customer Service Representative for a contract to hire job opportunity. This location has free parking provided and they are also bus accessible! After DAY 1, the position is remote. Must be living in PENNSYLVANIA OR OHIO. Training schedule: 8AM - 4:30PM (Monday - Friday) for first 3 weeks. Permanent schedule would be sometime between 8AM -6PM (Monday - Friday). Pay: $18</p><p><br></p><p>This position is responsible for direct communication with customers, handling customer questions, taking inbound calls, making outbound calls, and taking applications over the phone for the companys programs. Requires an individual who has outstanding customer service skills, the ability to navigate computer systems efficiently and ability to fluently speak multiple languages, including Spanish.</p><p><br></p><p>Essential Duties and Responsibilities: include the following. Other duties may be assigned.</p><p>Perform day-to-day activities of the program under the supervision of the Workforce Director, including:</p><p>• Manages timecard daily by clocking in/out of the timekeeping systems at the beginning/end of shift and for unpaid lunch breaks.</p><p>• Recognizes and respects diversity among coworkers and customers.</p><p>• Maintains regular attendance.</p><p>• Knowledge of company policies, practices, and procedures.</p><p>• Ability to understand and navigate telephone and computer systems to communicate with customers.</p><p>• Complete customer applications using the telephone and determines customer eligibility for relevant programs.</p><p>• Correctly follows workflow process in programs software systems to complete tasks as assigned.</p><p>• Manages difficult or emotional customer situations by using appropriate de-escalation tactics.</p><p>• Responds promptly to customer needs.</p><p>• Adheres to program guidelines and procedures, as established by Dollar Energy.</p><p>• Takes inbound calls from customers, assists customers with questions and resolving problems related to program participation.</p><p>• Maintains and updates customer accounts using the Dollar Energy computer systems.</p><p>• Advises customers of application process for LIHEAP.</p><p>• Recertifies customers in the Customer Assistance Program.</p><p>• Performs data processing and maintenance of customer accounts using the Dollar Energy computer systems.</p><p>• Obtains and reviews income documentation.</p><p>• Required to work on other utility programs if there is a business need.</p><p>• Handles work assignments as assigned by Workforce, or a Subject Matter Expert.</p><p>• Utilizes knowledge base for utility program information and procedures daily.</p><p>• Reviews and acknowledges QA, metric, and coaching communication in a timely manner.</p><p>• Check emails, Teams messages and other standard modes of company communication daily.</p><p>• Meets monthly metrics for Contact Center Specialist level.</p>
We are looking for a detail-oriented Closing Coordinator to join our team in Pittsburgh, Pennsylvania. In this role, you will play a pivotal part in supporting the Closing/Settlement department by preparing, reviewing, and managing closing packages. This is a long-term contract position within the mortgage industry, offering an excellent opportunity to grow your expertise in title-related processes.<br><br>Responsibilities:<br>• Prepare preliminary fee sheets and pre-altas for lender disclosure purposes, ensuring accuracy and timeliness.<br>• Monitor document queues and make necessary updates to initial closing documents as required.<br>• Communicate effectively with customers, notaries, attorneys, and borrowers to address inquiries and coordinate closing packages.<br>• Order and review updated payoffs, including mortgage payoffs, taxes, title commitments, and subordinations.<br>• Manage work queues for closing coordination tasks, ensuring timely completion of all required functions.<br>• Review and download loan documents, preparing comprehensive packages for delivery to notaries or attorneys.<br>• Track the status of all outstanding closing packages and address any delays or issues.<br>• Provide support to the disbursement department and assist with funding conditions for closings.<br>• Generate and deliver reports to clients as needed, maintaining consistent communication.<br>• Adhere to company policies, procedures, and regulatory requirements, completing all mandatory compliance training within deadlines.
<p><br></p><p>We are seeking a highly organized and detail-oriented <strong>Project & Onboarding Coordinator</strong> to support both project administration and employee onboarding initiatives within our Property Management business. This individual will play a critical role in managing administrative aspects of client and internal projects, while also coordinating the onboarding process for new and transition hires across Retail, Office, and Industrial Property Management.</p><p>The ideal candidate will be able to balance multiple responsibilities, including project tracking, client communication, onboarding logistics, and documentation management—all while ensuring deadlines and quality standards are consistently met.</p><p><strong>Pay: $20-22</strong></p><p> <strong>Location:</strong> Remote (Preference for Central or Eastern Time Zone)</p><p> <strong>Hours:</strong> 32–40 hours per week (flexible based on workload)</p><p><strong>Key Responsibilities</strong></p><p><strong>Project Coordination:</strong></p><ul><li>Track and monitor project progress, ensuring deadlines are met and deliverables are completed.</li><li>Assist in scheduling and logistical coordination of client and internal meetings.</li><li>Communicate regularly with team members, management, and clients to ensure alignment.</li><li>Prepare progress reports, planning documentation, and meeting notes as needed.</li><li>Coordinate client support efforts and follow up on outstanding action items.</li></ul><p><strong>Onboarding Coordination:</strong></p><ul><li>Support the Onboarding Lead by managing administrative logistics for new and transition hires.</li><li>Maintain and update onboarding and training materials in partnership with Training and functional leads.</li><li>Schedule onboarding sessions, meetings, and training activities.</li><li>Manage new hire workflows in Smartsheet, ensuring accurate tracking and timely updates.</li><li>Serve as a resource for new hires, assisting with questions and guiding them through the onboarding process.</li><li>Partner with hiring managers, OS Team peers, and internal subject matter experts (SMEs) to ensure a smooth and compliant onboarding experience.</li></ul><p><br></p><p><strong>Required Skills & Qualifications</strong></p><ul><li>Previous experience in project coordination, onboarding coordination, or administrative project support.</li><li>Excellent organizational and time management skills, with the ability to manage multiple priorities.</li><li>Strong oral and written communication skills with proven follow-up and follow-through.</li><li>Strong customer service orientation with the ability to build collaborative working relationships.</li><li>Proficiency with Microsoft Office Suite and project management tools (Smartsheet preferred).</li><li>Ability to work independently and as part of a team.</li><li>Analytical skills to track data and prepare concise reports.</li></ul><p><br></p><p><strong>Education & Experience</strong></p><ul><li>Bachelor’s degree in Business, Project Management, or a related technical field preferred.</li><li>2+ years of experience in project coordination, HR onboarding, or administrative support roles.</li></ul><p><br></p>
<p>We are looking for an experienced and meticulous Associate Patient Care Coordinator to join our healthcare team in Irwin, Pennsylvania. This Contract Patient Care Coordinator position plays a crucial role in ensuring a seamless patient experience through efficient management of registration, scheduling, and administrative tasks. The ideal Patient Care Coordinator candidate will excel in customer service and thrive in a fast-paced environment that demands multitasking and attention to detail. Apply today!</p><p><br></p><p>Responsibilities:</p><p>• Coordinate patient registration processes, ensuring accurate and timely collection of demographic and insurance information.</p><p>• Schedule appointments using specialized scheduling software and provide clear instructions to patients regarding testing procedures.</p><p>• Address billing inquiries and assist patients with resolving insurance-related issues, including obtaining necessary authorizations and referrals.</p><p>• Maintain and update patient medical records with precision, adhering to departmental policies and compliance standards.</p><p>• Deliver exceptional customer service by assessing patient needs and responding promptly to inquiries and concerns.</p><p>• Collaborate with physicians, staff, and other departments to ensure smooth workflow and a positive experience for all stakeholders.</p><p>• Communicate effectively with management to identify and resolve issues impacting workflow and recommend process improvements.</p><p>• Uphold high standards by treating all patients and staff with dignity and respect during interactions.</p><p>• Adapt to changes in policies, insurance regulations, and system updates to maintain efficiency and compliance.</p><p>• Ensure consistent attendance and punctuality to support the operational needs of the clinic.</p>
<p>We are looking for a dedicated <strong>Associate Patient Care Coordinator</strong> to join our team in Mt. Pleasant, Pennsylvania. The <strong>Associate Patient Care Coordinator</strong> is a contract position within the healthcare sector, focusing on patient registration and coordination. The <strong>Associate Patient Care Coordinator</strong>, you will play a key part in ensuring a seamless patient experience by managing appointments, handling medical records, and addressing billing inquiries with attention to detail. This role has rotating 8-hour shifts covering</p><p><br></p><p>Responsibilities:</p><p>• Coordinate patient appointment scheduling using specialized software to ensure accuracy and efficiency.</p><p>• Manage pre-registration and registration processes, including obtaining required signatures and authorizations.</p><p>• Provide clear instructions for testing procedures to patients to facilitate smooth clinic operations.</p><p>• Respond promptly to patient inquiries regarding billing, insurance, and scheduling, ensuring satisfaction.</p><p>• Monitor and update patient records with accurate demographic and insurance information.</p><p>• Secure necessary referrals and authorizations to comply with insurance and medical guidelines.</p><p>• Communicate effectively with patients, staff, and management to address issues and recommend improvements.</p>
<p>We are looking for a skilled and detail-oriented Revenue Business Manager to oversee financial operations and ensure the seamless management of revenue cycle activities. Based in Johnstown, Pennsylvania, this role involves coordinating pricing strategies, monitoring billing processes, and developing business plans to support organizational growth. The ideal candidate will possess strong analytical abilities, excellent communication skills, and a collaborative approach to financial management.</p><p><br></p><p>Responsibilities:</p><p>• Manage and optimize the revenue cycle, including pricing schedules, subscription models, and special pricing strategies.</p><p>• Oversee billing operations, quotes, and sales agreements to ensure accuracy and compliance.</p><p>• Develop and implement audit procedures for revenue sources to maintain financial integrity.</p><p>• Create and monitor budgets while tracking performance against revenue objectives.</p><p>• Analyze market opportunities and formulate business plans for new services, market expansion, or capacity enhancements.</p><p>• Prepare quarterly tax returns, including sales tax and payroll taxes, ensuring compliance with state and federal regulations.</p><p>• Conduct financial activities such as bank reconciliations, payroll processing, and preparing financial statements.</p><p>• Prepare and maintain legal contracts and customer agreements to support business operations.</p><p>• Administer HR functions, including compensation programs and leading benefits open enrollment sessions.</p><p>• Review employee timesheets and productivity metrics to ensure operational efficiency.</p>
<p>We are seeking a detail-oriented and reliable Accounts Payable Specialist to join our team. This role is responsible for ensuring accurate financial transactions, timely payments, and maintaining organized records. The ideal candidate will be proactive, highly organized, and able to work efficiently in a deadline-driven environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process payments for expenses and inventory, cross-referencing invoices with purchase orders for accuracy.</li><li>Print checks at least five times per month, ensuring compliance with financial controls and deadlines.</li><li>Reconcile purchase orders to invoices, promptly identifying and resolving discrepancies.</li><li>Communicate proactively with branch locations to resolve issues and discrepancies.</li><li>Reconcile vendor statements, consistently verifying and balancing accounts.</li><li>Scan and print invoices daily to ensure timely and accurate digitization of financial records.</li><li>Organize and file hard copies of invoices, maintaining an orderly and accessible records system.</li><li>Meet monthly deadlines for payment postings at the close of each period.</li></ul><p><strong>Qualifications:</strong></p><ul><li>2+ years of experience in accounts payable or a related finance role.</li><li>Strong attention to detail with excellent organizational skills.</li><li>Proficiency in Microsoft Office Suite (Excel, Word) and accounting software.</li><li>Ability to manage multiple tasks and meet strict deadlines.</li><li>Strong communication skills and a proactive approach to problem-solving.</li></ul><p><br></p><p><br></p>
We are looking for an experienced and meticulous Associate Patient Care Coordinator to join our healthcare team in Irwin, Pennsylvania. This Contract position plays a crucial role in ensuring a seamless patient experience through efficient management of registration, scheduling, and administrative tasks. The ideal candidate will excel in customer service and thrive in a fast-paced environment that demands multitasking and attention to detail.<br><br>Responsibilities:<br>• Coordinate patient registration processes, ensuring accurate and timely collection of demographic and insurance information.<br>• Schedule appointments using specialized scheduling software and provide clear instructions to patients regarding testing procedures.<br>• Address billing inquiries and assist patients with resolving insurance-related issues, including obtaining necessary authorizations and referrals.<br>• Maintain and update patient medical records with precision, adhering to departmental policies and compliance standards.<br>• Deliver exceptional customer service by assessing patient needs and responding promptly to inquiries and concerns.<br>• Collaborate with physicians, staff, and other departments to ensure smooth workflow and a positive experience for all stakeholders.<br>• Communicate effectively with management to identify and resolve issues impacting workflow and recommend process improvements.<br>• Uphold high standards by treating all patients and staff with dignity and respect during interactions.<br>• Adapt to changes in policies, insurance regulations, and system updates to maintain efficiency and compliance.<br>• Ensure consistent attendance and punctuality to support the operational needs of the clinic.
A regional law firm with a well-established litigation practice is seeking a highly motivated and experienced attorney to join its Asbestos Litigation Group. This role offers the opportunity to handle complex, high-stakes matters in a supportive and collaborative environment. <br> This role offers a lot of remote flexibility as well as a path for growth and partnership track. Interested candidates that would like to be considered immediately should reach out to Kevin Ross at Robert Half in Philadelphia.
We are looking for a dedicated Title Clerk to join our team in Pittsburgh, Pennsylvania. In this long-term contract position, you will play a pivotal role in supporting the closing and settlement process, ensuring all necessary documents are prepared and reviewed accurately. This role offers an excellent opportunity to collaborate with various stakeholders and contribute to the efficient handling of title-related tasks in the mortgage industry.<br><br>Responsibilities:<br>• Prepare preliminary fee sheets and pre-altas for lender disclosure purposes and pre-balancing.<br>• Monitor document queues and address required changes to initial documents promptly.<br>• Communicate effectively with customers, notaries, attorneys, and borrowers regarding closing packages.<br>• Order updated payoffs, including mortgage payoffs, taxes, title commitments, and subordinations.<br>• Manage work queues to ensure all closing coordinator functions are completed in a timely manner.<br>• Review and download loan documents, ensuring packages are fully prepared for delivery to notaries or attorneys.<br>• Track the status of outstanding packages and follow up as necessary.<br>• Provide support to the disbursement department and assist with funding conditions as needed.<br>• Generate, review, and deliver reports to customers while maintaining accuracy and timeliness.<br>• Adhere to company policies, procedures, and regulatory requirements, completing mandatory compliance training by specified deadlines.
