<ul><li>Prepare and review financial statements, reports, and records for accuracy and compliance.</li><li>Maintain and reconcile general ledger and balance sheet accounts.</li><li>Post journal entries and maintain supporting documentation.</li><li>Conduct monthly bank reconciliations and resolve discrepancies.</li><li>Assist with month-end and year-end closing processes.</li><li>Support internal and external audits by compiling documentation and schedules.</li><li>Monitor compliance with GAAP and other accounting standards.</li></ul>
<p>Title: Litigation Legal Assistant (Pittsburgh, PA) - Am Law 100 Law Firm</p><p>Real Estate Tax Appeal Support </p><p>Full Time, Direct-Hire (permanent)</p><p>Hybrid (4 days onsite, 1 day remote) </p><p><br></p><p>A large well-respected law firm client is hiring an experienced Litigation / Trial Legal Assistant in their office in downtown Pittsburgh, Pennsylvania to support a busy trial practice and a high-volume real estate tax appeal (tax assessment appeal) workflow. This is a permanent, direct-hire, full-time opportunity with a hybrid schedule (4 days onsite, 1 day remote). Full-time is 35 hours/week Typical hours: 9:00–5:00 or 8:00–4:00 with a 1-hour lunch. Overtime after 35 hours/week.</p><p><br></p><p>Responsibilities</p><ul><li>Prepare, finalize, and e-file documents in state and federal courts</li><li>Docketing, calendaring, and deadline tracking for court dates, hearings, and filing requirements</li><li>Trial preparation support including exhibits, witness files, and trial binders</li><li>Draft, proofread, and format pleadings, motions, briefs, and legal correspondence</li><li>Support discovery by managing documents, organizing case files, and working with transcripts</li><li>Coordinate with clients to gather information while maintaining confidentiality and discretion</li><li>Handle time entry, billing support, and expense reporting; coordinate travel and delivery logistics</li><li>Maintain accurate matter records and document tracking</li><li>Real Estate Tax Appeal Support (significant portion of the role)</li><li>Maintain hearing calendars, track cancellations, and monitor deadlines</li><li>Complete and file county-specific appeal forms across Pennsylvania</li><li>Communicate with clients to gather and track information throughout the tax appeal process</li></ul><p><br></p>
<p>Our client, a well-respected law firm, is seeking a highly motivated <strong>Litigation Defense Attorney</strong> to join their Pittsburgh office. This is an excellent opportunity for an experienced attorney who thrives in a fast-paced practice and wants to grow within a collaborative, team-oriented environment.</p><p><br></p><p>Interested candidates that have defense large law firm experience that want to be considered immediately can reach out to Kevin Ross at Robert Half in Philadelphia. </p>
<p>Robert Half is looking for an Accounts Payable Specialist to assist a client located in the North Shore area of Pittsburgh. The Accounts Payable Clerk will assist with data entry, filing, scanning checks and documents. The Accounts Payable Clerk will assist with both administrative and accounting duties. The Accounts Payable Clerk will use SAP accounting software for entries and inquiries. </p><p><br></p><p>Responsibilities of the Accounts Payable Clerk:</p><p><br></p><p>- Assist with coding and matching of invoices</p><p><br></p><p>- Process accounts payable functions</p><p><br></p><p>- Data entry as needed</p><p><br></p><p>- File and scan documents </p><p><br></p><p>Requirements of the Accounts Payable Clerk:</p><p><br></p><p>- 1+ year of experience processing Accounts Payable</p><p><br></p><p>- Experience using SAP or other related accounting software</p><p><br></p><p>- Data entry experience </p><p><br></p><p>- Ability to multi-task and adapt to a fast-paced environment</p><p><br></p><p>If you are interested in being considered for this Accounts Payable Specialist position, please 1) Apply online AND 2) follow up with a phone call to 888-396-0099!</p>
<p>We are looking for an experienced Senior Project Administrator to join our team. This role involves leading and mentoring a team of Project Assistants while collaborating with key stakeholders to ensure the financial and operational success of various projects. The ideal candidate will demonstrate strong leadership abilities, organizational skills, and a solid understanding of construction processes and financial management.</p><p><br></p><p>Responsibilities:</p><p>• Lead and provide guidance to the Project Assistant team, fostering growth and productivity.</p><p>• Assign and manage tasks to ensure balanced workloads and adherence to project deadlines.</p><p>• Conduct performance evaluations and offer constructive feedback to support team development.</p><p>• Promote a collaborative work environment that encourages innovation and teamwork.</p><p>• Work closely with project managers to address financial concerns and enhance project profitability.</p><p>• Coordinate with senior leadership to assist in developing project budgets and achieving defined goals.</p><p>• Supervise the preparation and submission of accurate project invoices in compliance with contract terms.</p><p>• Review and approve subcontractor and vendor invoices to ensure consistency with contracts and budgets.</p><p>• Monitor and manage project cash flow, ensuring timely payments and financial stability.</p><p>• Collaborate on financial reporting and project-specific outcomes with internal stakeholder</p>
<p>We are looking for an experienced and meticulous <strong>Associate Patient Care Coordinator</strong> to join our healthcare team in Greensburg, Pennsylvania. This contract to hire <strong>Patient Care Coordinator</strong> position plays a crucial role in ensuring a seamless patient experience through efficient management of registration, scheduling, and administrative tasks. The ideal <strong>Patient Care Coordinator</strong> candidate will excel in customer service and thrive in a fast-paced environment that demands multitasking and attention to detail. Apply today!</p><p><br></p><p>Responsibilities:</p><p>• Coordinate patient registration processes, ensuring accurate and timely collection of demographic and insurance information.</p><p>• Schedule appointments using specialized scheduling software and provide clear instructions to patients regarding testing procedures.</p><p>• Address billing inquiries and assist patients with resolving insurance-related issues, including obtaining necessary authorizations and referrals.</p><p>• Maintain and update patient medical records with precision, adhering to departmental policies and compliance standards.</p><p>• Deliver exceptional customer service by assessing patient needs and responding promptly to inquiries and concerns.</p><p>• Collaborate with physicians, staff, and other departments to ensure smooth workflow and a positive experience for all stakeholders.</p><p>• Communicate effectively with management to identify and resolve issues impacting workflow and recommend process improvements.</p><p>• Uphold high standards by treating all patients and staff with dignity and respect during interactions.</p><p>• Adapt to changes in policies, insurance regulations, and system updates to maintain efficiency and compliance.</p><p>• Ensure consistent attendance and punctuality to support the operational needs of the clinic.c</p>
<p>We are looking for a dedicated Staff Accountant to join our team. This role offers an opportunity to contribute to the accuracy and efficiency of financial operations, ensuring compliance with accounting standards and practices. The ideal candidate will excel in handling general ledger processes, journal entries, and month-end closing tasks.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and record accurate journal entries to maintain the integrity of financial data.</p><p>• Manage general ledger accounts and ensure proper reconciliation on a regular basis.</p><p>• Assist in the month-end closing process, including the preparation of financial statements.</p><p>• Conduct detailed analyses of financial data to support reporting and decision-making.</p><p>• Collaborate with team members to ensure compliance with accounting policies and procedures.</p><p>• Review and resolve discrepancies in financial records and transactions.</p><p>• Contribute to the preparation of audit schedules and documentation.</p><p>• Support the implementation of improvements to accounting processes and systems.</p><p>• Maintain organized and up-to-date records for all financial activities.</p>
<p>The Director of Finance plays a critical leadership role within our finance department, guiding financial management for GJR and its five affiliate organizations. This position ensures timely and accurate financial reporting, supports month and year-end close activities, and provides analytical and strategic guidance to senior leadership. The Director of Finance will mentor and develop finance team members, coordinate budgeting activities, and manage internal controls in alignment with organizational goals and regulatory standards. Success in this role requires strong attention to detail, excellent communication skills, and the ability to maintain strict confidentiality.</p>
<p>We are looking for a skilled Litigation Legal Assistant to join our well-established law firm client's team in their downtown Pittsburgh, Pennsylvania office. The ideal candidate will have extensive experience supporting attorneys in civil litigation matters, including appellate proceedings in Commonwealth, Supreme, state and federal courts. This role requires exceptional organizational abilities, attention to detail, and proficiency in legal research and document preparation.</p><p><br></p><p>Responsibilities:</p><p>• Assist attorneys with the preparation and filing of legal documents, including appellate briefs and civil litigation materials.</p><p>• Manage court filings and e-filing processes to ensure timely submission of required documents.</p><p>• Coordinate and maintain attorneys' calendars, including scheduling court appearances and meetings.</p><p>• Conduct legal research and compile tables of authorities to support case development.</p><p>• Prepare and organize legal briefs and other supporting documentation for court proceedings.</p><p>• Manage dictation / dictaphone / typing tasks using dictation equipment to transcribe legal correspondence and notes.</p><p>• Support attorneys during appeals by filing and submitting necessary documentation.</p><p>• Ensure compliance with court requirements and deadlines in appellate and civil litigation matters.</p><p>• Maintain accurate and organized case files for easy access and reference.</p><p>• Communicate effectively with court personnel and clients to facilitate case progress.</p>
We are looking for a dedicated individual with strong attention to detail to join our team as a Mortgage Lender - Support in Pittsburgh, Pennsylvania. This contract role focuses on providing essential back-office assistance within the Mortgage Appraisal department, ensuring the smooth handling of appraisal documents and related tasks. If you thrive in a detail-oriented environment and enjoy contributing to the success of a dynamic team, this opportunity is for you.<br><br>Responsibilities:<br>• Process and upload appraisal documents across multiple operating systems to ensure accurate and efficient reporting.<br>• Review, scan, and manage a variety of mortgage-related documents, including appraisal reports.<br>• Conduct precise data entry tasks while maintaining a high standard of accuracy.<br>• Resolve inquiries and provide support to ensure smooth workflows within the department.<br>• Utilize document scanning tools to organize and maintain digital records.<br>• Collaborate with team members to address any issues related to appraisal documentation.<br>• Ensure compliance with organizational standards and procedures during data processing.<br>• Maintain attention to detail when verifying the integrity and accuracy of uploaded information.<br>• Support the department in achieving its operational goals and objectives.<br>• Adapt to new systems and processes as needed to enhance productivity.
<p>We are looking for a dedicated Accounting Analyst to join our team in Canonsburg, Pennsylvania. This is a contract opportunity with the potential for a permanent position that requires working fully onsite. The position involves analyzing financial data related to construction projects and ensuring compliance with industry regulations. The ideal candidate will have experience in accounts payable, accounts receivable, or bookkeeping. This role is 100% onsite Monday through Friday.</p><p><br></p><p>Responsibilities:</p><p>• Review and analyze financial data to track the progress and payment status of construction projects.</p><p>• Communicate with construction companies to request necessary documentation and ensure compliance with regulatory requirements.</p><p>• Perform accounts payable and accounts receivable tasks, including processing invoices and payments.</p><p>• Reconcile accounts and resolve discrepancies in a timely manner.</p><p>• Monitor project completion percentages and compare them to payment progress.</p><p>• Utilize Excel to manage and evaluate financial information effectively.</p><p>• Collaborate with team members to address challenges and maintain workflow efficiency.</p><p>• Maintain organized records of financial transactions and project-related documentation.</p><p>• Provide support and training to ensure seamless integration into company processes</p>
<p>This position is a contract/contract to hire opportunity that is responsible for multi-entity, multi-state payroll processing, supporting both union and non-union staff. You will execute weekly and biweekly payroll cycles, ensure accurate union and local tax reporting, and help transition our ERP system from Viewpoint to ADP Workforce Now.</p>
<p>Our client a highly respected law firm looking for a skilled Litigation Legal Assistant to join our team in Pittsburgh, Pennsylvania. In this role, you will provide essential support to attorneys by managing litigation tasks, maintaining case files, and coordinating schedules. The ideal candidate will possess strong organizational abilities, excellent communication skills, and a thorough understanding of legal procedures.</p><p><br></p><p>This role is hybrid but primarily on-site. Ideal candidates should have large law firm experience and be able to work with multiple attorneys. If you are interested in being considered immediately please reach out to Kevin Ross at Robert Half in Philadelphia. </p><p><br></p><p>Responsibilities:</p><p>• Prepare, edit, and format legal documents such as pleadings, motions, and discovery responses.</p><p>• Organize attorney schedules, coordinate meetings, and track critical deadlines for court filings.</p><p>• Handle state and federal court filings, including electronic submissions and physical documentation as needed.</p><p>• Maintain detailed case files, compile exhibits, and assist with trial preparation activities.</p><p>• Draft precise correspondence, engagement letters, and other routine communications.</p><p>• Oversee document production processes, including labeling and organizing discovery materials.</p><p>• Support billing processes by managing time entry and reviewing monthly invoices.</p><p>• Perform administrative tasks such as arranging travel, preparing expense reports, and managing scanning and printing needs.</p>
<p>Our client in Downtown Pittsburgh is needing an Administrative Assistant for a contract opportunity for 3 months. This role provides administrative support to the Executive Department. The successful candidate will perform various administrative duties with little supervision. Hours of the position are 10:00 a.m. to 2:00 p.m. Monday through Friday. Pay depending on experience: $17-21. no free parking. fully onsite. </p><p><br></p><p>Essential Functions:</p><p>• Answer and evaluate telephone calls for proper disposition and/or handling. </p><p>• Provide telephone coverage during times of department need.</p><p>• Physical and/or electronic file organization.</p><p>• Retrieval, organization, and distribution of department mail.</p><p>• Office supply ordering, receipt, and tracking.</p><p>• Calendar, meeting, and event planning and scheduling.</p><p>• Department publication/reporting/document creation, modification, updating, proofreading, and/or filing, which may include minor calculations.</p><p>• Communicating and interacting in a professional and courteous manner, both written and verbally, with internal and external contacts, including but not limited to visitors, customers, employees, and security/law enforcement personnel.</p><p>• Confidentiality regarding the work and interactions of the department</p><p><br></p><p><br></p>
<p>An organization in the Shadyside area is in need of a temporary-to-hire Billing/Customer Service Specialist.</p><p><br></p><p>The Billing/Customer Service Specialist position is hybrid-3 days in the office/2 days at home.</p><p><br></p><p>The Billing/Customer Service Specialist would be responsible for the following duties:</p><p>• Process and post payments</p><p>• Assist with daily bank deposits</p><p>• Prepare and distribute letters (mail, email, or document upload).</p><p>• Process returned checks</p><p>• Support monthly billing cycles and mailing processes.</p><p>• Send emails out for outstanding balances</p><p>• Answer calls concerning bills</p><p>• Assist in analyzing and reconciling accounts and reviewing charges.</p><p>• Prepare extended payment plan contracts and conduct follow-up as needed.</p><p><br></p><p>The hours for this position are Monday through Friday from 8am-4pm.</p><p> </p><p>If you are interested in being considered for this Billing/Customer Service Specialist position, please 1) Apply online AND 2) follow up with a phone call to 888-396-0099!</p>
<p>We are currently seeking a candidate in Westmorland County, looking for an HR Assistant for a contract opportunity now through May to cover a leave. Hours would be 7AM -3PM, Monday through Friday. Pay starting at $20. </p><p>1. Administers employee medical, dental, vision, and FSA plans. Handles employee complaints, or problems relating to these plans. Interacts with insurance companies, employees, dependents and billing offices to resolve any problems.</p><p><br></p><p>2. Counsels employees on benefit plan provisions. Coordinates employee eligibility status with all insurance carriers and ensures payroll deductions are communicated to Accounting. Assists with Open Enrollment and plan communication efforts.</p><p><br></p><p>3. Knowledge of the Affordable Care Act’s (ACA) provisions and regulations. Maintains reporting for employee and dependent eligibilities, employment status, address changes, and wage adjustments for ACA filings. Reports COBRA enrollment and eligibility. Responsible for calculation and payment of the PCORI Fee and Transactional Fee to the IRS.</p><p><br></p><p>4. Prepares necessary reports following an accident for the workers’ compensation carrier and the Department of Labor. Also performs follow-up work and maintain the OHSA-301 Forms and Workplace Injury logs for Hamill and Numis employees. Coordinates job duty modifications and return to work.</p><p><br></p><p>5. Responsible for processing Short-Term Disability and Long-Term Disability Claims. Completes any follow-up paperwork and calls needed with carriers and physicians. Coordinates benefit payments with accounting.</p><p><br></p><p>6. Maintains employment resumes, application forms, and applicant flow logs. Writes and places job orders with state job services. Sorts and codes responses and forwards to appropriate manager. Assists managers and supervisors with interviewing, checking references, and testing new applicants. Schedules all pre-employment physicals for new employees and prepares job offers.</p><p><br></p><p>7. Prepares paperwork and informational packages for new employees. Assists with onboarding activities such as safety videos, enrollments, and the creation of employee files.</p><p><br></p><p>8. Updates plant and office bulletin boards for legal compliance. Prepares and distributes company communications including monitor slides and board postings for announcements, training, and open positions, etc.</p><p><br></p><p>9. Safety Committee First-Aid Representative. Also responsible for setting committee meetings, preparing agendas, and publishing meeting notes, and ensuring accident investigations are complete. </p><p><br></p><p>10. Administers benefits programs such as FMLA leave and employee assistance.</p><p><br></p><p>11. Prepares monthly billing invoices for the medical, FSA, dental/vision plan, and other supplemental insurances.</p><p><br></p><p>Experience with HRIS systems and CANVA is a PLUS!</p>
<p>We are looking for a detail-oriented Accountant to join our team on a contract basis in Pittsburgh (Crafton area), Pennsylvania. In this role, you will focus on financial account analysis, reconciliation, and supporting audit processes, ensuring compliance with organizational standards. This is an on-site position requiring consistent availability for a few months.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review trial balances to ensure accuracy and completeness.</p><p>• Reconcile various accounts, including bank accounts, payroll, and general ledger entries.</p><p>• Identify and resolve discrepancies within financial records.</p><p>• Create and post adjusting journal entries as needed.</p><p>• Assist in the preparation of audits and financial statements.</p><p>• Ensure compliance with organizational financial policies and procedures.</p><p>• Monitor and analyze financial statements for accuracy and performance.</p><p>• Provide support for account reconciliation processes.</p><p>• Maintain organized and updated financial documentation.</p>
We are looking for a dedicated Payroll Administrator to join our team on a long-term contract basis. In this position, you will handle payroll operations for a diverse workforce in both unionized and non-unionized environments. Based in Carnegie, Pennsylvania, this role offers a hybrid work schedule with a mix of onsite and remote days.<br><br>Responsibilities:<br>• Process payroll for approximately 500 employees, ensuring accuracy and compliance with company policies.<br>• Manage both weekly and biweekly payroll cycles, maintaining timely distribution of payments.<br>• Handle payroll operations for multi-state employees, adhering to state-specific regulations.<br>• Utilize ADP Workforce Now to execute payroll tasks efficiently.<br>• Collaborate with HR and accounting teams to resolve payroll discrepancies and address employee concerns.<br>• Ensure compliance with labor laws and tax regulations in all payroll processes.<br>• Maintain detailed records of payroll transactions for auditing and reporting purposes.<br>• Support union and non-union payroll needs, ensuring fair and consistent practices.<br>• Provide insights and recommendations for improving payroll systems and operations.
<p>We are looking for a highly organized and detail-oriented Supply Chain Planner to join our team near Sarver, Pennsylvania. This is a long-term contract position that offers the opportunity to contribute to the optimization of supply chain operations and ensure seamless logistics processes. The ideal candidate will bring expertise in supply chain management and logistics, along with a proactive approach to improving efficiency and supporting global operations.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement strategies to optimize supply chain processes and enhance overall efficiency.</p><p>• Coordinate and manage purchase requests to ensure timely procurement and delivery.</p><p>• Collaborate with global teams to support international supply chain operations and logistics.</p><p>• Monitor inventory levels and forecast demand to prevent shortages or overstocking.</p><p>• Analyze data and generate reports to provide insights into performance metrics and areas for improvement.</p><p>• Build and maintain relationships with suppliers to ensure reliable and cost-effective sourcing.</p><p>• Address and resolve issues related to logistics and supply chain disruptions effectively.</p><p>• Ensure compliance with industry standards and regulations throughout all supply chain activities.</p><p>• Identify opportunities for process improvements and implement solutions to streamline operations.</p><p>• Work closely with cross-functional teams to align supply chain strategies with organizational goals.</p>
We are looking for an organized and detail-oriented Medical Scheduler to join our healthcare team in Youngstown, Ohio. In this role, you will coordinate and manage medical appointments, ensuring that patients receive timely and efficient care. This is a long-term contract position offering the opportunity to contribute to a meaningful and dynamic healthcare environment.<br><br>Responsibilities:<br>• Manage electronic and physical filing systems to maintain accurate and accessible patient records.<br>• Prepare agendas and schedules for meetings, ensuring all necessary documentation is organized.<br>• Coordinate and schedule medical appointments and visits for residents, ensuring seamless communication with healthcare providers.<br>• Submit required reports and documentation to county agencies, guardians, and other relevant parties.<br>• Audit patient charts for accuracy and compliance with healthcare regulations.<br>• Collect and analyze data for reporting purposes as needed.<br>• Handle billing tasks efficiently and accurately.<br>• Serve as a backup for receptionist duties, providing support as required.<br>• Maintain communication with patients, families, and agencies to address inquiries and provide updates.<br>• Perform additional tasks as assigned by management to support the overall operations.
<p>We are looking for a dedicated <strong>Associate Patient Care Coordinator</strong> to join our team in Mt. Pleasant, Pennsylvania. The <strong>Associate Patient Care Coordinator</strong> is a contract position within the healthcare sector, focusing on patient registration and coordination. The <strong>Associate Patient Care Coordinator</strong>, you will play a key part in ensuring a seamless patient experience by managing appointments, handling medical records, and addressing billing inquiries with attention to detail. This role has rotating 8-hour shifts covering</p><p><br></p><p>Responsibilities:</p><p>• Coordinate patient appointment scheduling using specialized software to ensure accuracy and efficiency.</p><p>• Manage pre-registration and registration processes, including obtaining required signatures and authorizations.</p><p>• Provide clear instructions for testing procedures to patients to facilitate smooth clinic operations.</p><p>• Respond promptly to patient inquiries regarding billing, insurance, and scheduling, ensuring satisfaction.</p><p>• Monitor and update patient records with accurate demographic and insurance information.</p><p>• Secure necessary referrals and authorizations to comply with insurance and medical guidelines.</p><p>• Communicate effectively with patients, staff, and management to address issues and recommend improvements.</p>
We are looking for a skilled Logistics Coordinator to join our team in Coraopolis, Pennsylvania. This role requires a detail-oriented individual who can manage logistics operations efficiently while maintaining exceptional communication with both customers and internal teams. As a Contract to permanent position, this opportunity offers a pathway to long-term growth within the motor freight forwarding industry.<br><br>Responsibilities:<br>• Manage the timely closure of bills of lading and ensure all necessary documents are printed and distributed accurately.<br>• Provide warehouse teams with essential loading documentation to facilitate smooth operations.<br>• Handle export clearance processes and send out pre-advises and job-to-job updates as required.<br>• Communicate effectively with the customer service team to address any discrepancies in freight documentation or cargo receipt.<br>• Update shipment milestones promptly and notify customers of any exceptions or changes in shipment status.<br>• Support daily operations within the import/export departments to meet customer needs and ensure compliance.<br>• Maintain organized and complete files with all required documents in the correct sequence.<br>• Ensure payable and receivable documentation is accurately processed and sent within designated timeframes.<br>• Trace shipments throughout transit points and provide updates to customer service when necessary.<br>• Uphold the highest standards of data accuracy and integrity by processing shipment details meticulously.
<p>We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment.</p><p><br></p><p>Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!</p><p>Schedule/Hours</p><p>• Monday thru Friday 7:45AM-9PM</p><p>• Saturdays and Sundays 7:45AM -5PM</p><p>• FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.</p><p>• 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only)</p><p><br></p><p>Primary Responsibilities:</p><p>Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings.</p><p>Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.</p><p>Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.</p><p>Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.</p><p>Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends.</p><p><br></p><p>Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:</p><p>High School Diploma or GED</p><p>College a plus</p><p><br></p>
We are seeking a dedicated Sr. Financial Analyst to join our team, located in Malvern, Pennsylvania. This role operates within the financial sector and will cover responsibilities such as managing business systems, working with CRM, and utilizing data mining techniques. <br><br>Responsibilities:<br><br>• Oversee and manage business systems to ensure smooth operations.<br>• Utilize CRM to maintain and develop customer relationships and satisfaction.<br>• Employ Crystal Reports for generating informative and detailed reports.<br>• Apply data mining techniques for extracting meaningful information to aid in strategic decisions.<br>• Manage accounting functions to ensure accurate financial records.<br>• Conduct auditing to ensure compliance with financial regulations and standards.<br>• Oversee budget processes, ensuring they are efficient and adhere to financial guidelines.<br>• Handle capital management to ensure the organization's financial stability.<br>• Utilize the 'About Time' system for efficient time management.
We are seeking a detail-oriented and personable Front Desk Coordinator to join our team in Pittsburgh, Pennsylvania. This is a 100% onsite, contract-to-permanent position that requires excellent multitasking abilities and a strong customer service orientation. The ideal candidate will play a key role in ensuring smooth daily operations and creating a welcoming environment for clients and visitors.<br><br>Responsibilities:<br>• Greet visitors and clients with a friendly and detail-oriented approach, ensuring their needs are promptly addressed.<br>• Manage inbound calls using a multi-line phone system, directing them to the appropriate departments or individuals.<br>• Provide concierge services to assist clients and visitors, maintaining a high standard of customer service.<br>• Operate and maintain a switchboard system efficiently, handling multiple lines with accuracy.<br>• Coordinate appointments and schedules to streamline office operations.<br>• Maintain a clean and organized front desk area, reflecting a detail-oriented image of the organization.<br>• Collaborate with team members to resolve any customer inquiries or concerns effectively.<br>• Support administrative tasks such as managing mail, filing, and other office duties as needed.<br>• Ensure all visitors follow security protocols and are logged in appropriately.<br>• Act as a reliable point of contact for both internal staff and external stakeholders.
