We are looking for an experienced support specialist to provide advanced assistance for property and casualty insurance products, including workers’ compensation and bonds, while delivering exceptional service to both internal teams and external clients. This long-term contract position is ideal for someone who can investigate complex issues, communicate clearly across stakeholders, and help improve service processes in a fast-paced payroll services environment. The role requires strong product awareness, sound judgment in handling sensitive client concerns, and the ability to work across multiple systems and carrier resources to drive timely resolution.<br><br>Responsibilities:<br>• Deliver second-level support for property and casualty insurance-related products by addressing client and internal team inquiries with accuracy and care.<br>• Manage inbound and outbound communications tied to workers’ compensation payment services and related insurance offerings, ensuring prompt follow-up when needed.<br>• Analyze service questions, research root causes, and resolve product or service concerns by coordinating with appropriate technical or business contacts.<br>• Escalate unresolved or high-impact issues to the appropriate teams and alert leadership when urgent client situations require immediate attention.<br>• Maintain detailed and accurate records of conversations, case activity, and service outcomes across internal and external interactions.<br>• Use internal platforms, reporting tools, HRIS resources, and carrier or bureau websites to investigate requests and provide informed guidance.<br>• Build and sustain productive relationships with clients, insurance carriers, and cross-functional partners to support a positive service experience.<br>• Recommend improvements to workflows, procedures, and support practices based on recurring issues, operational insights, and client needs.<br>• Stay current on insurance regulations, policy updates, industry developments, and changes to supported products through training and project participation.
<p>We are looking for a detail-oriented Financial Reporting Analyst to join a team in Tempe, Arizona. This Long-term Contract position focuses on financial reporting, data analysis, and the development of meaningful risk and performance metrics that support business and regulatory needs. The role offers the opportunity to work with cross-functional partners across finance, risk, compliance, audit, and technology while helping improve reporting accuracy, controls, and process efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Prepare recurring financial and market risk reports, ensuring results are accurate, timely, and aligned with internal and external reporting requirements.</p><p>• Analyze large and complex datasets to identify trends, explain results, and deliver actionable insights to business stakeholders.</p><p>• Enhance reporting workflows by identifying manual steps, introducing automation opportunities, and improving overall efficiency.</p><p>•• Design and build new reports, dashboards, and performance metrics to meet evolving business, compliance, and regulatory expectations.</p><p>• Support business change initiatives by contributing analytical input, validating reporting outcomes, and helping resolve issues during implementation activities.</p><p><br></p>
<p>We are looking for Customer Service Representatives for our Mortgage Industry client located in Phoenix, AZ. Demonstrate positivity, courtesy, and helpfulness when dealing with every homeowner. Directly engage with customers across a variety of inbound customer requests and inquiries, which consist of website assistance, escrow, processing payoffs, etc. Offer and refer eligible homeowners for refinancing opportunities to the Originations department. Perform outbound collection activities on accounts less than 30 days past due, but at times may include accounts with much higher delinquencies. Understand escalation paths for different types of calls and dynamically route them to appropriate internal parties. Meet performance expectations and utilize internal software platform and become a partner in making system recommendations</p>
<p>We're working with a well-established packaging & consumer goods distributor in the Phoenix area to find an experienced contract product photographer to support their seasonal shoot schedule.</p><p>This is flexible, project-based work — a great fit for a freelancer or someone with an existing full-time gig who has bandwidth for extra shoots.</p><p><br></p><p>What you'll shoot:</p><ul><li>Catalog-style product photos for an internal ordering portal — clean, well-lit, color-corrected shots (think: gift boxes, shopping bags, packaging)</li><li>More polished "hero" product photography for the company's website and marketing materials — dramatic lighting, styled backgrounds, creative input welcome</li></ul><p><br></p>
We are looking for a Desktop Support Analyst to provide dependable end-user technology support for a transport organization based in Tempe, Arizona. This Long-term Contract position is well suited for someone who combines strong technical troubleshooting ability with a service-focused approach and clear communication. The role supports desktop environments across a fast-moving enterprise setting and requires sound judgment, organization, and the ability to adapt to shifting priorities.<br><br>Responsibilities:<br>• Deliver hands-on support for desktop and workstation issues, resolving hardware, operating system, and connectivity problems in a timely manner.<br>• Administer and troubleshoot Microsoft Windows environments, including user access, system settings, and core desktop functionality across enterprise devices.<br>• Support identity and access-related tasks within Active Directory, including account maintenance and policy-based configuration activities.<br>• Assist with desktop deployment processes such as imaging, configuration, software installation, and lifecycle maintenance for end-user equipment.<br>• Maintain reliable operation of Office 365, Outlook, and related productivity tools by diagnosing user issues and applying effective solutions.<br>• Communicate technical guidance and security-related practices in a clear manner to employees with varying levels of technical knowledge.<br>• Partner with IT operations teams and business stakeholders to coordinate support activities, prioritize issues, and improve service delivery.<br>• Contribute to change-related tasks, process improvements, and project-driven desktop support initiatives while managing multiple requests efficiently.
We are looking for a Compensation & Benefits Specialist to support employee rewards and leave administration for a contract position based in Phoenix, Arizona. This role focuses on coordinating benefit programs, evaluating compensation and benefits data, and helping ensure employees receive accurate, timely support. The ideal candidate brings strong analytical ability, practical knowledge of benefits processes, and confidence handling FMLA-related matters in a fast-paced environment.<br><br>Responsibilities:<br>• Administer day-to-day benefit activities, including enrollment support, updates, and issue resolution for employees and internal partners.<br>• Coordinate benefit programs by working with vendors, payroll, and HR stakeholders to maintain accurate records and consistent service delivery.<br>• Review compensation and benefits information to identify discrepancies, support reporting, and improve data accuracy.<br>• Assist with leave administration by managing FMLA-related documentation, tracking timelines, and helping ensure policy compliance.<br>• Respond to employee questions regarding benefit offerings, eligibility, deductions, and coverage changes with clear and thorough communication.<br>• Prepare summaries, reports, and analysis related to compensation and benefits trends to support HR decision-making.<br>• Audit benefits data and transactions regularly to help maintain compliance and reduce administrative errors.
<p>About the Role</p><p>We're seeking Software QA Associates to support a major streaming media platform ahead of a new app launch. This role ensures subscribers have a seamless experience across web, mobile, and Smart TV platforms. You'll test software updates before and after release, including test setup/tear-down, preparing testing hardware, identifying new test cases and processes, and updating documentation.</p><p><br></p><p>Key Responsibilities</p><p>- Develop and execute test procedures and test cases for new and existing products</p><p>- Perform manual regression testing to confirm features/changes work as intended</p><p>- Prepare testing hardware (Smart TVs) with the latest release builds</p><p>- Assist the QA Lead on projects as requested</p><p>- Collaborate with stakeholders to ensure requirements are met</p><p>- Review product requirements and specs for system-level testing</p><p>- Report status, concerns, and risks to the QA Lead</p><p>- Provide daily (Scrum) and weekly (team huddle) status updates</p><p>- Participate in Agile/Scrum ceremonies</p><p><br></p><p><br></p>
<p>We are seeking a skilled Network Engineer to design, implement, maintain, and support our growing network infrastructure. This role is responsible for ensuring the stability, integrity, and efficient operation of wired, wireless, and cloud-connected network systems across the organization. The ideal candidate will have strong technical expertise in network architecture, troubleshooting, security, and performance optimization.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, configure, and maintain LAN, WAN, WLAN, VPN, and firewall environments</li><li>Monitor network performance and ensure system availability and reliability</li><li>Troubleshoot network outages and performance issues in a timely manner</li><li>Install, configure, and support routers, switches, firewalls, and wireless access points</li><li>Collaborate with IT teams to support cloud, server, and security initiatives</li><li>Implement network security measures, including segmentation, access controls, and patching</li><li>Perform network upgrades, migrations, and capacity planning</li><li>Maintain network documentation, diagrams, and standard operating procedures</li><li>Support disaster recovery and business continuity planning efforts</li><li>Provide technical support and guidance to internal teams and stakeholders</li></ul><p><br></p>
<p>We are seeking a creative and results-driven Marketing Specialist to support the development and execution of marketing initiatives that enhance brand awareness, drive customer engagement, and support business growth. This role will collaborate with cross-functional teams to implement campaigns, create content, analyze performance metrics, and help optimize marketing strategies.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist in planning, developing, and executing multi-channel marketing campaigns</li><li>Create and manage marketing content for digital, email, social media, and print channels</li><li>Coordinate campaign schedules, deliverables, and promotional calendars</li><li>Monitor and report on campaign performance, website traffic, and engagement metrics</li><li>Support brand positioning and ensure consistency across all marketing materials</li><li>Conduct market research to identify trends, audience insights, and competitive activity</li><li>Help manage marketing automation workflows and customer outreach efforts</li><li>Collaborate with internal teams, vendors, and external partners on marketing projects</li><li>Maintain and update website content, marketing collateral, and campaign assets</li><li>Recommend improvements based on analytics, customer behavior, and campaign outcomes</li></ul><p><br></p>
<p>We are looking for a highly organized and detail-oriented <strong>HIM Clerk</strong> to join our Health Information Management team at our hospital in <strong>Phoenix, AZ</strong>. The HIM Clerk will support the accurate, timely, and confidential management of patient health information while assisting with the day-to-day operations of the HIM department.</p><p><br></p><p>Responsibilities:</p><p>Retrieved and prepared patient medical records for authorized hospital departments and healthcare providers.</p><p>Scanned and indexed medical records and documents into the electronic health record system.</p><p>Verified that documents were accurately associated with the correct patient record.</p><p>Filed, organized, and maintained paper and electronic health information according to department procedures.</p><p>Assisted with the tracking, retrieval, and reconciliation of incomplete or missing medical records.</p><p>Processed routine health information requests according to established hospital procedures and privacy requirements.</p><p>Entered and updated patient and medical record information accurately in designated systems.</p><p>Assisted with maintaining the integrity, completeness, and accessibility of patient health records.</p><p>Responded to routine inquiries from patients, hospital staff, and other authorized individuals.</p><p>Followed HIPAA regulations, hospital privacy policies, and procedures for safeguarding confidential patient information.</p><p>Identified and reported discrepancies, missing documentation, or potential record integrity issues to appropriate HIM staff.</p><p>Assisted with quality control activities to ensure medical records were complete, accurate, and properly organized.</p><p>Maintained productivity and accuracy standards established by the HIM department.</p>
We are looking for a Process Planner LL.US to support operational planning and execution for integrated product teams in Phoenix, Arizona. This Long-term Contract position will partner closely with product leadership and cross-functional stakeholders to turn business priorities into achievable production and operations plans. The role focuses on improving execution, maintaining alignment with manufacturing capability, and ensuring product commitments are delivered with attention to cost, quality, schedule, and customer expectations.<br><br>Responsibilities:<br>• Partner with product managers and operational leaders to coordinate priorities and convert demand signals into practical execution plans.<br>• Bring together teams across manufacturing, planning, quality, and related functions to keep commitments achievable and aligned with production capability.<br>• Monitor performance across assigned workstreams, highlight emerging concerns, and maintain clear visibility into delivery and execution status.<br>• Lead response and recovery efforts when schedules slip or operational challenges arise, driving timely corrective actions.<br>• Facilitate resolution of cross-functional issues by identifying risks early and coordinating mitigation strategies with key stakeholders.<br>• Contribute operational insight to forecast discussions, capacity planning, and program review activities to support informed decision-making.<br>• Support readiness activities and day-to-day manufacturing execution to help ensure smooth product flow through the lifecycle.<br>• Prepare production planning input for lifecycle milestones and transition points, keeping teams aligned on timing and deliverables.
<p>As a <strong>VDC Manager</strong>, you will lead and support project-specific BIM and VDC initiatives, helping project teams successfully execute digital construction workflows that improve planning, coordination, and field execution. You will serve as a technology champion, facilitating collaboration among owners, design teams, field teams, and trade partners while driving successful project outcomes through advanced modeling and coordination strategies.</p><p><br></p><p>Key Responsibilities</p><p>BIM & VDC Leadership</p><ul><li>Lead and facilitate BIM/VDC processes throughout the project lifecycle, from preconstruction through project completion.</li><li>Develop and implement project-specific BIM Execution Plans (BxP) and coordination strategies.</li><li>Collaborate with project teams to establish and achieve BIM/VDC goals and deliverables.</li><li>Serve as the primary BIM/VDC resource for project stakeholders.</li></ul><p>Model Management & Coordination</p><ul><li>Develop, manage, and maintain coordinated 3D models for:</li><li>Building systems (MEP/FP)</li><li>Building envelope systems</li><li>Site and underground utilities</li><li>Structural and self-perform concrete scopes</li><li>Create and manage federated project models for multidisciplinary coordination.</li><li>Lead clash detection and resolution efforts using industry-leading BIM platforms.</li><li>Facilitate coordination meetings and ensure action items are tracked to completion.</li></ul><p>Construction Technology & Field Integration</p><ul><li>Partner with field teams to ensure coordinated models are effectively implemented during construction.</li><li>Coordinate with surveying and layout teams to support model-based field layout workflows.</li><li>Promote model-driven construction processes to improve quality, efficiency, and project outcomes.</li><li>Support adoption and implementation of emerging construction technologies.</li></ul><p>Training & Process Improvement</p><ul><li>Provide BIM/VDC training and support to project teams, trade partners, and design partners.</li><li>Drive continuous improvement of BIM standards, workflows, and best practices.</li><li>Participate in evaluating, testing, and deploying new VDC technologies and solutions.</li><li>Represent the company within local and regional BIM/VDC industry groups and organizations.</li></ul><p>Reporting & Project Support</p><ul><li>Track and communicate BIM/VDC performance metrics, project progress, budgets, schedules, and resource requirements.</li><li>Identify project risks, constraints, and opportunities related to coordination and technology implementation.</li><li>Support project leadership in maintaining alignment between digital construction workflows and overall project objectives.</li></ul><p><br></p>
We are looking for an Accountant to support day-to-day financial operations for a growing organization in Chandler, Arizona. This Long-term Contract position is ideal for someone who is comfortable handling core accounting activities, maintaining accurate records, and working across billing, payables, and receivables. The role requires strong attention to detail, sound judgment, and the ability to manage transaction-heavy processes in a structured environment.<br><br>Responsibilities:<br>• Prepare and issue customer invoices accurately and on schedule while monitoring billing activity across assigned projects.<br>• Process vendor invoices and supporting documents, including scanning and organizing records to maintain complete financial documentation.<br>• Record accounting transactions in the general ledger and post journal entries to ensure financial data remains current and accurate.<br>• Manage accounts payable and accounts receivable workflows, following up on outstanding items and resolving discrepancies promptly.<br>• Perform bank reconciliations and review account activity to identify variances and support month-end accuracy.<br>• Maintain detailed project-based files and financial tracking records, particularly for construction-related work requiring manual organization.<br>• Handle intercompany billing activity and reconcile balances between related entities to support clean financial reporting.
<p>Robert Half Management Resources is looking for a Credit Analyst to support one of our clients on an interim basis. In this role, you will examine newly acquired loan relationships, assess borrower performance, and translate findings into clear credit recommendations that align with the bank’s underwriting framework. This opportunity is well suited for a finance specialist who enjoys detailed analysis, strong documentation, and collaboration with credit and underwriting partners in a remote environment.</p><p><br></p><p><u>Responsibilities:</u></p><p>• Analyze individual commercial loan files within an acquired portfolio to evaluate borrower strength, repayment capacity, collateral considerations, and overall risk exposure.</p><p>• Prepare well-structured credit memoranda and presentation materials that map existing loan relationships to internal policy standards and risk rating methodologies.</p><p>• Complete financial spreading, trend analysis, and cash flow modeling using borrower financial statements and related supporting documents.</p><p>• Examine loan agreements and covenant packages to confirm reporting requirements, identify exceptions, and establish accurate tracking for ongoing monitoring.</p><p>• Review credit files for missing information, policy gaps, emerging risk indicators, and documentation issues that could affect portfolio quality.</p><p>• Partner with underwriting, risk, and project stakeholders to share analytical findings that support informed decisions on portfolio integration activities.</p><p>• Maintain accurate and organized credit documentation to help ensure regulatory readiness and consistency across the reviewed portfolio.</p>
<p>We are seeking a talented and motivated Software Engineer to join our team in Phoenix, Arizona. The Software Engineer will be responsible for designing, developing, testing, and maintaining software applications and systems that support business objectives. This role requires strong technical skills, problem-solving abilities, and the ability to collaborate effectively with cross-functional teams. Based on general knowledge.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, develop, test, and deploy scalable software applications and services. Based on general knowledge.</li><li>Collaborate with product managers, designers, and other developers to gather requirements and deliver technical solutions. Based on general knowledge.</li><li>Write clean, efficient, and maintainable code following established coding standards and best practices. Based on general knowledge.</li><li>Troubleshoot, debug, and resolve software defects and performance issues. Based on general knowledge.</li><li>Participate in code reviews and contribute to continuous improvement of development processes. Based on general knowledge.</li><li>Maintain and enhance existing applications, ensuring reliability and performance. Based on general knowledge.</li><li>Create and maintain technical documentation for software solutions. Based on general knowledge.</li><li>Stay current with emerging technologies and recommend improvements to systems and development practices. Based on general knowledge.</li></ul><p><br></p>
We are looking for a detail-focused Data Analyst to join a Contract assignment supporting high-volume contract and billing data validation in Scottsdale, Arizona. This role is ideal for someone who works accurately with structured information, understands how contract terms affect invoicing, and can manage repetitive tasks without losing precision. The position will involve reviewing large volumes of records, entering and aligning key data elements, and participating in quality checks to help ensure customer billing information is accurate.<br><br>Responsibilities:<br>• Review contract and billing records to identify, compare, and align critical data elements such as rates, customer details, and related agreement information.<br>• Enter and update information in company systems with a high degree of accuracy to support correct invoicing outcomes.<br>• Process a substantial number of contracts efficiently while maintaining close attention to detail across each transaction.<br>• Perform validation checks on completed entries and support end-of-process reviews to confirm data integrity.<br>• Work with internal billing resources to clarify discrepancies, resolve record issues, and improve accuracy in contract-related data.<br>• Support data preparation efforts tied to imported records by matching fields and confirming consistency across systems.<br>• Attend training sessions and participate in scheduled morning meetings while maintaining availability within the required business timezone.<br>• Use an employer-issued laptop and follow established procedures for handling sensitive financial and customer information.
We are looking for an experienced Accounts Payable Clerk to provide dependable financial support for a healthcare facility in Tempe, Arizona. This is a Long-term Contract opportunity for a detail-oriented candidate who can step in quickly, manage high-volume payable activities, and maintain accuracy in a fast-paced environment. The ideal candidate brings strong accounts payable expertise, sound judgment, and the ability to adapt to shifting assignment timelines while supporting day-to-day operations.<br><br>Responsibilities:<br>• Review, code, and enter vendor invoices with a high level of accuracy and timeliness.<br>• Manage payment processing activities, including preparing and coordinating regular check runs.<br>• Reconcile payable records and resolve invoice discrepancies by working with internal teams and vendors.<br>• Maintain organized documentation for invoices, approvals, and payment records in accordance with company procedures.<br>• Support ongoing accounts payable operations during a contract staffing gap and adjust to changing business needs as the assignment evolves.<br>• Assist with financial record updates and ensure transactions are posted correctly within the accounting system.<br>• Help identify and address processing issues that could delay payments or affect reporting accuracy.
<p>We are looking for an organized and proactive Office Manager to support daily operations and serve as the primary front office contact for the team. This Long-term Contract position combines office coordination, vendor and subcontractor compliance, and employee support to help the business run efficiently. The role also works closely with operational leaders and corporate partners to keep communication, documentation, and administrative processes on track.</p><p><br></p><p>Responsibilities:</p><p>• Oversee day-to-day office activities, maintain an orderly workplace, and coordinate the purchase and tracking of supplies and administrative resources.</p><p>• Provide front desk coverage by managing incoming communication, directing inquiries appropriately, and supporting local leaders with a wide range of administrative needs.</p><p>• Review subcontractor and vendor records to confirm required documents are complete, including insurance materials, tax forms, agreements, and safety-related paperwork, before work begins.</p><p>• Support payment controls by verifying compliance status prior to releasing checks and withholding disbursements when documentation is incomplete.</p><p>• Coordinate new employee administration, collect onboarding forms, and help ensure weekly time submissions are accurate and delivered on schedule for payroll processing.</p><p>• Manage warranty and maintenance requests by documenting homeowner concerns, assigning issues to the appropriate team members, monitoring progress, and following up on resolution status.</p><p>• Maintain clear and organized records for office administration, compliance files, accounting support activities, and warranty case history for future reference.</p>
<p>About the Opportunity</p><p>We're looking for a skilled freelance photographer to join our contract creative team. This is an on-demand role, with work assigned on a per-project or per-shoot basis covering events, portraits, and commercial/product photography. If you have a strong portfolio, your own equipment, and a reliable, professional approach, we want to hear from you.</p><p><br></p><p>What You'll Do</p><p>Plan and shoot assignments based on project briefs, bring and maintain your own professional camera equipment and lighting gear, edit and retouch images to a polished, brand-ready standard, deliver final high-resolution images on time, communicate clearly about scheduling and shot lists, and travel to on-location shoots as assigned.</p><p><br></p><p><br></p>
We are looking for an Accounts Payable Clerk to join a busy finance team in Tempe, Arizona. This Long-term Contract opportunity is ideal for someone who can step into a high-volume environment, strengthen daily payables operations, and help reduce an existing backlog. The position is permanent, and additional hours may be needed during month-end periods.<br><br>Responsibilities:<br>• Review invoices against purchase orders and receiving records to ensure accuracy before entering them into the system.<br>• Investigate payment or receipt discrepancies by coordinating with vendors, purchasing contacts, and the receiving team to resolve open issues.<br>• Analyze accounts payable exceptions and take corrective action to clear outstanding items efficiently.<br>• Prepare and organize approved invoices for payment processing and scheduled check runs.<br>• Maintain orderly invoice documentation and support smooth day-to-day accounts payable workflows.<br>• Assist the department in addressing accumulated unpaid or unresolved transactions to improve processing timeliness.<br>• Use ProcessPro to manage invoice activity and support payables tracking, with flexibility to adapt if future system changes occur.
<p>We are looking for an Operations Specialist to support fleet and inventory activities in Scottsdale, Arizona. This Contract to hire position focuses on maintaining accurate equipment records, coordinating inventory-related updates, and helping teams manage day-to-day operational needs across logistics functions. The role works closely with internal departments and external partners to improve visibility, support fulfillment activity, and keep fleet operations running smoothly through timely communication and reliable reporting.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and reconcile equipment inventory information across multiple locations to support accurate asset visibility throughout the network.</p><p>• Review operational records and assist with audits to identify discrepancies, correct data issues, and strengthen inventory accuracy.</p><p>• Support equipment availability planning by tracking fleet activity and helping coordinate inventory allocation based on business needs.</p><p>• Communicate operational priorities, inventory updates, and status changes with internal teams, customers, and service partners.</p><p>• Assist with equipment fulfillment tasks such as release coordination, delivery follow-up, decal tracking, and related service updates.</p><p>• Monitor chassis movement activity, investigate transaction exceptions, and work with appropriate teams to resolve data integrity issues.</p><p>• Prepare operational reports and performance summaries that help leadership evaluate inventory trends and fleet utilization.</p><p>• Track lease start and end activity and provide timely updates to operations, commercial, and customer-facing teams.</p><p>• Support asset disposition efforts, including sale and scrap activity, while ensuring fleet records remain current and accurate.</p>
We are looking for a Billing Clerk to join our team in Queen Creek, Arizona, on a Long-term Contract assignment. This position supports a busy accounting group that needs an experienced, detail-oriented individual who can step in quickly and manage construction-related invoicing with accuracy and consistency. The role is fully onsite and is well suited for someone who understands contract-based billing cycles, can navigate multiple deadlines each month, and is comfortable providing broader accounting support when needed.<br><br>Responsibilities:<br>• Prepare and process monthly invoices tied to construction contracts, ensuring billing is completed accurately according to each customer agreement and scheduled deadline.<br>• Review contract terms and supporting documentation to confirm charges, payment applications, and billing details before submission.<br>• Use billing platforms and accounting systems to enter, track, and maintain invoicing records while keeping documentation organized and current.<br>• Support billing periods that may require concentrated effort during key points in the month, including managing high-volume invoice activity.<br>• Assist with change order documentation and update billing records to reflect approved project adjustments.<br>• Provide backup support for payroll-related tasks and other day-to-day accounting activities as priorities shift.<br>• Coordinate with internal team members to resolve discrepancies, answer billing questions, and help keep accounts current.<br>• Contribute to general financial and administrative support within the accounting department as needed.
We are looking for a Customer Service Representative to support homeowners with a wide range of mortgage-related inquiries in Phoenix, Arizona. This is a Contract position suited for someone who brings a service-first mindset, communicates clearly, and can navigate both routine questions and more sensitive account matters. The ideal candidate will help create a positive customer experience while contributing to team goals in a fast-paced support environment.<br><br>Responsibilities:<br>• Assist homeowners by handling incoming questions related to online account access, escrow matters, payoff requests, and other mortgage servicing needs.<br>• Deliver courteous, solutions-oriented service during each interaction while maintaining a calm and detail-oriented approach.<br>• Identify customers who may qualify for refinancing and connect them with the appropriate internal lending team.<br>• Conduct outbound follow-up and collection calls for delinquent accounts, primarily those under 30 days past due, with occasional support on more overdue balances.<br>• Evaluate customer concerns and direct complex or escalated issues to the proper internal contacts for timely resolution.<br>• Use internal servicing systems to document interactions, complete account-related tasks, and support accurate case handling.<br>• Share practical feedback on tools and workflows to help improve the customer support experience and internal processes.<br>• Consistently work toward established productivity, quality, and service performance standards.
We are looking for an Administrative Assistant to support senior leadership on a short-term Contract assignment based in Scottsdale, Arizona. This role is ideal for someone who brings strong administrative judgment, discretion with confidential materials, and the ability to keep priorities organized in a fast-moving environment. The position follows a hybrid schedule with in-office collaboration on Tuesdays and Thursdays, and it is expected to begin next week for an approximately one-month duration.<br><br>Responsibilities:<br>• Provide direct administrative support to executive-level stakeholders, helping manage day-to-day coordination and priority handling.<br>• Transfer and organize information accurately between internal systems while maintaining strong attention to detail.<br>• Handle confidential and sensitive records with discretion and care.<br>• Support office and reception-related activities, including communication routing and general administrative coverage as needed.<br>• Respond to inbound calls and inquiries in a timely and attentive manner.<br>• Maintain orderly documentation, update records, and assist with data entry tasks tied to the project scope.<br>• Work closely with internal teams during scheduled in-office days to ensure smooth progress and timely completion of assignments.
<p><strong>Data Analyst I</strong></p><p><strong>4-month Contract with potential extensions/conversion</strong></p><p><strong>Hybrid, 4 days/week onsite in Phoenix, AZ; Shift 6:00am-2:30pm</strong></p><p><br></p><p>We are looking for a detail-oriented Data Analyst I to support operational improvement efforts in Phoenix, AZ. This is a contract position focused on examining workflow data, uncovering recurring issues, and helping the business operate more efficiently. The ideal candidate brings strong curiosity, sound judgment, and a proactive approach to solving problems while working closely with internal stakeholders. This role follows a hybrid schedule with in-office work Monday through Thursday and remote work on Friday.</p><p><br></p><p>Responsibilities:</p><p>• Review reporting and workflow activity to detect patterns, recurring issues, and opportunities to improve day-to-day operations.</p><p>• Conduct root cause analysis on service or process problems and recommend practical, lasting solutions.</p><p>• Investigate complex cases or unfamiliar requests, using research and data analysis to drive resolution.</p><p>• Create clear documentation for findings, process updates, recommendations, and operational changes.</p><p>• Partner with cross-functional teams to simplify procedures, reduce manual effort, and improve consistency.</p><p>• Use tools such as SQL, SharePoint workflows, and reporting platforms to analyze performance and support decision-making.</p><p>• Track closed-ticket activity and related metrics to identify inefficiencies and support continuous improvement initiatives.</p><p>• Contribute to process changes and workflow enhancements that strengthen service quality and operational effectiveness.</p>