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2 results for System Engineer in Phoenix, AZ
- Paradise Valley, AZ
- onsite
- Permanent
- 62000 - 65000 USD / Yearly
- <p>We are seeking a dynamic and service-oriented IT Service Engineer with extensive experience in Managed Service Provider (MSP) environments. This "jack of all trades" role requires a broad technical skill set, the ability to manage multiple clients, and a commitment to delivering high-quality customer service in a fast-paced setting.</p><p>Key Responsibilities:</p><ul><li>Provide technical support and troubleshooting for client environments, including remote and onsite assistance.</li><li>Manage, administer, and troubleshoot Active Directory (AD), Office 365 (O365), and Windows Server environments.</li><li>Configure and maintain VPNs, remote access tools, and secure client connectivity.</li><li>Support day-to-day network operations, including network printing and file sharing.</li><li>Implement and support server and desktop virtualization technologies (e.g., VMware, Hyper-V).</li><li>Resolve incidents related to common MSP support scenarios: workstation and server deployments, backups, permission changes, and anti-virus solutions.</li><li>Maintain accurate documentation of client environments, changes, and solutions.</li><li>Demonstrate exceptional customer service skills by communicating technical solutions to non-technical users in a clear and friendly manner.</li><li>Collaborate with team members to escalate complex issues and follow internal best practices.</li></ul><p><br></p>
- 2026-03-13T00:00:00Z
- Mesa, AZ
- onsite
- Permanent
- 120000 - 160000 USD / Yearly
- <p><strong>What You’ll Do:</strong></p><p> • Maintain and troubleshoot physical endpoints across factories, remote offices, and embedded machining equipment.</p><p> • Manage Windows Server fundamentals including Active Directory, Group Policy, and DNS.</p><p> • Administer and deploy systems across Debian, Windows, and MacOS environments.</p><p> • Configure and administer cloud and on-prem virtualization (QEMU/KVM, Kubernetes, EC2).</p><p> • Support and administer on-premises servers (HPE/Dell).</p><p> • Maintain and administer networking equipment (PANOS, JUNOS, AWS TGW).</p><p> • Manage RAID, data backup, and duplication processes.</p><p> • Deploy and support Data Loss Prevention technologies.</p><p> • Support both on-premises and cloud databases (MSSQL, Postgres).</p><p> • Collaborate with Cybersecurity on security requirements, documentation, and training.</p><p> • Document network configurations, procedures, and maintain device inventory across factories.</p><p> • Analyze performance and resolve bottlenecks and QoS issues.</p><p> • Provide Tier 3 technical support and work with vendors on complex issues.</p><p><br></p>
- 2026-02-26T00:00:00Z