We are looking for a skilled Network Engineer to join our team in Sacaton, Arizona. This role requires expertise in network design, configuration, and troubleshooting to ensure the seamless operation of our systems. The ideal candidate will have a strong background in Cisco networking, firewalls, and routing protocols.<br><br>Responsibilities:<br>• Configure, maintain, and troubleshoot Cisco routers to optimize network performance.<br>• Manage and secure network systems using Palo Alto firewalls and Cisco ASA.<br>• Implement and monitor Border Gateway Protocol (BGP) to ensure efficient data routing.<br>• Analyze and resolve network issues to minimize downtime and enhance system reliability.<br>• Collaborate with team members to design and deploy scalable network solutions.<br>• Conduct regular network assessments to identify vulnerabilities and optimize security measures.<br>• Document network configurations and processes for streamlined operations.<br>• Provide technical support and guidance to resolve complex networking challenges.<br>• Stay updated on industry trends and emerging technologies to improve network infrastructure.
We are looking for an experienced Systems Engineer to join our team in Sacaton, Arizona. This is a long-term contract position that requires expertise in managing and optimizing IT systems and infrastructure. The ideal candidate will possess a strong technical background and demonstrate proficiency in key technologies that support business operations.<br><br>Responsibilities:<br>• Manage and maintain Active Directory environments, ensuring optimal performance and security.<br>• Administer and configure Microsoft Windows Server to support organizational needs.<br>• Oversee Azure Active Directory operations, including identity management and access controls.<br>• Implement and support Citrix technologies to enhance system functionality and user experience.<br>• Maintain and troubleshoot Microsoft Exchange systems to ensure reliable communication.<br>• Collaborate with IT teams to design and deploy system upgrades and new solutions.<br>• Monitor system performance and address any issues to minimize downtime.<br>• Develop and enforce security protocols to protect systems and data.<br>• Provide technical support and guidance to users to resolve IT-related challenges.<br>• Document system configurations and processes for future reference and compliance.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Phoenix, Arizona. In this long-term contract role, you will provide technical assistance and guidance to ensure smooth operations across our organization. This position is an excellent opportunity for someone passionate about IT support and eager to contribute to the success of a non-profit organization.<br><br>Responsibilities:<br>• Provide timely technical support to end-users, addressing hardware, software, and network-related issues.<br>• Manage and resolve service desk tickets efficiently, ensuring minimal disruption to daily operations.<br>• Perform troubleshooting for Microsoft Windows environments, including Windows 10, to diagnose and resolve system issues.<br>• Utilize Active Directory to manage user accounts and permissions effectively.<br>• Collaborate with team members to implement solutions and improve IT processes.<br>• Offer guidance and training to users on utilizing software and systems effectively.<br>• Maintain detailed documentation of support activities and resolutions for future reference.<br>• Conduct regular system checks to ensure optimal performance and security.<br>• Assist in deploying and configuring new hardware and software as needed.<br>• Communicate clearly with users to understand their challenges and provide tailored solutions.
We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Tempe, Arizona. In this role, you will provide technical assistance and troubleshooting support to ensure smooth operations for end-users. This is a long-term contract position offering an excellent opportunity to enhance your technical expertise and contribute to a collaborative environment.<br><br>Responsibilities:<br>• Respond promptly to support requests and resolve technical issues for end-users.<br>• Manage and troubleshoot Active Directory accounts and permissions.<br>• Diagnose and resolve issues related to Microsoft Windows 10 and related software.<br>• Monitor and resolve service desk tickets efficiently, ensuring timely resolutions.<br>• Provide step-by-step guidance to users experiencing technical difficulties.<br>• Install and configure hardware and software components as needed.<br>• Collaborate with team members to identify recurring issues and implement solutions.<br>• Maintain detailed records of issues, resolutions, and user interactions.<br>• Ensure all systems are operating optimally through routine checks and updates.
We are looking for a dedicated Help Desk Analyst I to join our team in Mesa, Arizona, on a long-term contract basis. This role involves providing technical support and troubleshooting assistance to ensure smooth daily operations for end-users. The ideal candidate will possess strong problem-solving skills and technical knowledge to address and resolve user issues effectively.<br><br>Responsibilities:<br>• Provide first-level technical support to end-users, addressing hardware and software issues promptly.<br>• Utilize Active Directory to manage user accounts and access permissions.<br>• Troubleshoot and resolve issues related to Microsoft Windows 10 operating systems.<br>• Respond to and resolve service desk tickets efficiently, ensuring timely resolution.<br>• Assist users with basic troubleshooting for system errors and application problems.<br>• Document and track all support interactions and solutions accurately.<br>• Collaborate with team members to escalate complex issues to higher support levels as needed.<br>• Maintain a high level of customer service and professionalism during all interactions.<br>• Identify recurring issues and suggest improvements to minimize future disruptions.
<p><strong>What You’ll Do:</strong></p><p> • Maintain and troubleshoot physical endpoints across factories, remote offices, and embedded machining equipment.</p><p> • Manage Windows Server fundamentals including Active Directory, Group Policy, and DNS.</p><p> • Administer and deploy systems across Debian, Windows, and MacOS environments.</p><p> • Configure and administer cloud and on-prem virtualization (QEMU/KVM, Kubernetes, EC2).</p><p> • Support and administer on-premises servers (HPE/Dell).</p><p> • Maintain and administer networking equipment (PANOS, JUNOS, AWS TGW).</p><p> • Manage RAID, data backup, and duplication processes.</p><p> • Deploy and support Data Loss Prevention technologies.</p><p> • Support both on-premises and cloud databases (MSSQL, Postgres).</p><p> • Collaborate with Cybersecurity on security requirements, documentation, and training.</p><p> • Document network configurations, procedures, and maintain device inventory across factories.</p><p> • Analyze performance and resolve bottlenecks and QoS issues.</p><p> • Provide Tier 3 technical support and work with vendors on complex issues.</p><p><br></p>
