<p>Are you a detail-oriented professional with a passion for data and analysis? Our client is seeking a <strong>Data Analyst</strong> for a <strong>contract-to-hire opportunity</strong>. This role is ideal for someone who thrives in a dynamic environment, is eager to learn, and has a strong foundation in Excel and data operations.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Analyze, organize, and interpret data to support decision-making and operational efficiency.</li><li>Leverage <strong>advanced Microsoft Excel</strong> skills to manage, manipulate, and analyze data sets.</li><li>Utilize <strong>Microsoft Access</strong> for data pulling, importing, and loading to ensure seamless database management.</li><li>Develop and execute simple to moderate queries using <strong>SQL</strong> to support data extraction and reporting requirements.</li><li>Collaborate with business stakeholders to understand objectives and provide actionable insights through reports and analysis.</li><li>Maintain the accuracy and integrity of data used for business decision-making.</li><li>Be willing to learn and adapt to the specific business needs and processes of the organization.</li></ul><p><br></p>
We are looking for a skilled Database Administrator to join our team in Tempe, Arizona. In this long-term contract position, you will be responsible for managing, optimizing, and ensuring the reliability of database systems critical to our operations. This role offers the opportunity to work with diverse database technologies, including Microsoft SQL Server, Azure SQL Database, and MySQL.<br><br>Responsibilities:<br>• Administer and maintain database systems to ensure optimal performance and reliability.<br>• Monitor database performance and execute tuning strategies to improve efficiency.<br>• Design, implement, and manage database backup and recovery processes.<br>• Collaborate with development and operational teams to address database-related needs.<br>• Troubleshoot and resolve database issues promptly to minimize downtime.<br>• Configure and optimize Microsoft SQL Server, Azure SQL Database, and MySQL environments.<br>• Develop and enforce database security protocols to protect sensitive data.<br>• Provide technical guidance and support for database-related projects.<br>• Document database configurations, procedures, and standards for future reference.
• Provide onsite Deskside support to Users with operational and technical support and to meet specified SLAs<br>• Participate in day-to-day operations and ensure Service Level Agreement/ Service Level Objectives are met.<br>• Manage queues of L1, escalate occurring issues to global IT Teams. <br>• Resolve and install any software related requests / incidents.<br>• Resolve incidents and requests associated with EUS equipment.<br>• Support Users in connecting or attempting to connect to corporate network and assist in the coordination and completion of accessing LAN, print, and file services; connection to WAN; and accessing appropriate LAN segments.<br>• Install, upgrade and repair EUS equipment (desktops, laptops, monitors, and associated peripherals)<br>• Inventory Management / Break-fix and liaising with Vendors<br>• Cell phone issuance / collection / liaising with carrier and vendor to address hardware related issues. <br>• Imaging laptops and distributions. <br>• Control all Assets and record allocation on daily basis. <br>• Manages Joiners / Leavers co-ordination, hardware dispatch, collection and tagging the H/W etc.<br>• Support ASM Badge management system<br>• Implement and support solutions to ensure systems and processes align with the Global IT strategy<br>• Support Authorized Users in connecting or attempting to connect to corporate network and assist in the coordination and completion of accessing LAN, print, and file services; connection to WAN; and accessing appropriate LAN segments<br>• Provide network printers and scanner network connectivity, including providing network support for device configuration, for IP addressing, and direct TCP/IP output<br>• Manage MPS vendor and liaise any Provide warranty and break/fix support for networked MFPs.<br>• Provide VIP support for equipment including desktop devices, mobile devices, display screens, video systems, docking stations, communication devices, direct attached printers, local printers, scanners, wireless networking, etc<br>• Communicate technical information to L1 and Onsite EUS teams. <br><br>Job Requirements:<br><br>• At least 5~8 years’ experience in an Enterprise-Wide IT support organization<br>• User deskside and remote support<br>• Hands on Experience with PC’s and Laptops, Sound knowledge of imaging tools. <br>• Good knowledge on Windows PC, Active Directory, Office 365, Windows Servers, Cisco switches and WIFI, client VPN.<br>• Configuring hardware and applications<br>• Good at handling vendors.<br>• Excellent English verbal and written skills<br>• Experienced in global matrix organization.<br>• Knowledge and experience in Cloud Technology is an advantage<br>• Configuring mobile computing
<p>Summary</p><p>The Senior Manager of Enterprise Work Management Solutions directs, prioritizes, and executes work management, scheduling, and relevant ancillary solutions across the enterprise. Responsible for the strategic direction of implementation and support processes, including planning and purchasing of enterprise IT solutions, support, services, and goods. Supports enterprise initiatives by aligning work management solutions with strategic capabilities and objectives. Drives savings and manages risk across the company's portfolio of solutions. Plays a key leadership role in business decision-making, problem solving, leadership development, and performance management.</p><p><br></p><p>Responsibilities</p><ul><li>Mentor and ensure the team functions at a strategic level, building trusting relationships across the company while leveraging market intelligence</li><li>Partner with operational stakeholders to facilitate a collaborative environment supporting IT work management tools that best suit enterprise needs</li><li>Provide vendor and market intelligence to leadership to improve decision-making and results</li><li>Develop and maintain relationships with stakeholders to understand upcoming needs, address operational issues, and influence decision-making</li><li>Staff, develop, motivate, and direct a high-performing leadership and professional team through effective performance management including coaching, feedback, recognition, training, and development</li><li>Develop and manage the department budget</li><li>Drive the team to achieve targets on defined metrics while balancing business requirements</li><li>Build trusting relationships with partners to support sustainability and strategic goals</li><li>Proactively manage vendor relationships, including setting and tracking performance indicators to anticipate and minimize issues, and drive continuous improvement</li><li>Strengthen vendor relationships to support progressive upgrades of IT systems</li><li>Mentor employees to excel professionally and personally</li><li>Ensure processes align with ITIL-based service management frameworks, including incident, change management, release coordination, and configuration oversight</li><li>Handle other duties and projects as assigned</li></ul><p><br></p>
