<p><strong>What you will do:</strong></p><ul><li>Lead analysis for an 18 month digital banking platform buildout and migration, ensuring delivery stays aligned to business strategy.</li><li>Review current state processes, practices, and operational metrics, then identify constraints, root causes, and improvement opportunities.</li><li>Capture and document requirements and artifacts that clearly describe current state and future state, translating complex processes and technology into clear narratives.</li><li>Convert business requirements into system specifications and maintain them in Jira, Confluence, and Azure DevOps.</li><li>Define and drive the work breakdown structure across involved teams, including timelines, dependencies, and requirement review sessions.</li><li>Perform data analysis, data mapping, and migration support to ensure legacy platform data is correctly mapped to the target platform.</li><li>Partner with vendors and service providers to validate features, functionality, and data needs to support timely delivery.</li><li>Provide production support leadership, including incident and problem management, timely resolution, and stakeholder communication.</li><li>Develop critical documentation and artifacts for project objectives, communicate findings, impacts, and next steps to stakeholders and subject matter experts.</li><li>Use Microsoft Office and diagramming tools such as Visio or Lucid to document banking processes and data flows.</li><li>Support risk, compliance, and governance expectations within a large financial institution environment, including KRIs, KPIs, and operational metrics maintenance and approvals.</li><li>Contribute to digital and core banking conversion efforts, including online banking and multiple data conversion workstreams.</li></ul><p><br></p>
<p><strong>What you'll do:</strong></p><p>As the Digital Technical Delivery Manager you will lead the technical team including engineers, analysts, and testers to migrate current Digital Banking Platform to Q2’s Digital Platform. This digital transformation program will require you to participate in strategic and tactical planning for the delivery of Digital products and services as well as evaluate technology and set standards. Working in this role, you'll recommend improvements to established business processes while continuing to deliver high value in execution. You'll create and deliver on comprehensive project plans, remove any impediments, and track overall project performance to analyze the successful completion of business short-term and long-term goals. You will also collaborate with other cross functional teams such as middleware, data, security, infrastructure, IAM, CIAM to ensure timely delivery of the business requirements and priorities.</p><ul><li>Manage teams responsible for delivering digital banking solutions</li><li>Lead data analysis, data mapping, and ensure data form the legacy platforms are correctly mapped and migrated to the targeted platforms </li><li>Implement safety procedures and data recovery plans. Develop user manuals, as well as policies, procedures, and safety protocols.</li><li>Partner with IT Leadership in the creation of a plan for employee development, retention, resource planning, talent management, performance management, and achieve a diverse and engaged workforce as well as recruit, train, and evaluate staff members work.</li><li>Work with IT Leadership in the preparation and management of the annual budget, business cases, execution plans, operating plans for the team and resources required to achieve established program priorities.</li><li>Ensure adequate risk management and security processes/controls are established and maintained in alignment with the risk appetite for the Bank, as well as applicable regulatory and enterprise risk management expectations.</li></ul><p><br></p>
<p>Robert Half Management Resources is looking for an experienced Senior Financial Analyst to join one of our clients on an interim basis. This role involves developing and maintaining advanced financial models, analyzing data, and providing actionable insights to support strategic decision-making. The ideal candidate will have a strong background in financial analysis, modeling, and reporting, with specific expertise in OneStream.</p><p><br></p><p><u>Responsibilities:</u></p><p>• Create and maintain comprehensive financial models to support revenue forecasting, commercial planning, and long-term financial strategies.</p><p>• Extract and consolidate data from OneStream and other systems to perform in-depth financial analysis.</p><p>• Develop detailed reports and dashboards that provide meaningful insights for business leaders.</p><p>• Collaborate with various departments to streamline forecasting and budgeting processes.</p><p>• Support variance analysis and ad hoc financial reviews to identify opportunities and risks.</p><p>• Leverage advanced Excel techniques to enhance financial modeling and data presentation.</p><p>• Assist in designing and implementing tools that improve financial clarity and operational efficiency.</p><p>• Partner with cross-functional teams to optimize planning and resource allocation.</p><p>• Monitor and interpret financial trends to inform strategic decisions.</p>
We are looking for an organized and detail-oriented Collections Specialist to join our team in Phoenix, Arizona. This role involves managing customer orders, handling inquiries, and supporting various business processes to ensure seamless operations. The ideal candidate will excel in resolving discrepancies, maintaining strong relationships with stakeholders, and contributing to process improvements.<br><br>Responsibilities:<br>• Process customer orders from receipt to invoice, ensuring accurate entry into Sage 200.<br>• Verify electronic orders by cross-checking data in Sage against TrueCommerce to confirm pricing and quantities.<br>• Resolve discrepancies related to pricing or quantities to ensure order completion and accuracy.<br>• Release orders to the warehouse by reconciling data between Sage and the warehouse management system for consistency.<br>• Respond to customer inquiries regarding deliveries, returns, and product details in a timely manner.<br>• Collaborate with sales account managers to maintain clear communication and foster productive relationships.<br>• Assist with raising invoices and issuing credit notes to support the Deduction Analyst.<br>• Identify and implement process improvement opportunities within the Customer Service team.<br>• Address consumer complaints by logging data, resolving issues, or escalating concerns to the Quality team as needed.<br>• Perform additional duties aligned with the role’s responsibilities to maintain high standards.
