<p>We are looking for a highly skilled Executive Assistant to support a Vice President within a prestigious university located in the Greater Philadelphia Region. This is a Contract position requiring exceptional organizational and communication abilities to manage schedules, facilitate meetings, and oversee administrative tasks. The ideal Executive Assistant candidate will thrive in a fast-paced environment and demonstrate proficiency when interacting with internal and external stakeholders.</p><p><br></p><p>What you get to do every single day:</p><p>• Manage the Vice President's calendar by scheduling and prioritizing meetings, coordinating travel plans, and preparing materials such as agendas and minutes.</p><p>• Act as a liaison by addressing inquiries from internal and external contacts, providing information, and directing communications appropriately.</p><p>• Draft, review, and proofread correspondence and documents on behalf of the Vice President to ensure accuracy.</p><p>• Organize and facilitate divisional activities, including compiling and distributing necessary information or requests.</p><p>• Assist in preparing agendas and materials for board meetings and various committee discussions.</p><p>• Process and monitor administrative documents, including forms, records, and reports related to divisional operations.</p><p>• Oversee budgetary tasks such as monitoring expenditures, managing purchase orders, and preparing expense reports and invoices.</p><p>• Ensure smooth execution of travel arrangements, including booking transportation and accommodations.</p><p>• Coordinate logistics for executive-level meetings to guarantee seamless operations.</p><p>• Maintain thorough documentation and records to support efficient administrative processes.</p>
We are looking for a dedicated Product Manager to join our team in Philadelphia, Pennsylvania. This is a Long-term Contract position offering the opportunity to drive product development from concept to delivery while working closely with cross-functional teams. The ideal candidate will have a keen ability to understand customer behavior and translate those insights into actionable product requirements.<br><br>Responsibilities:<br>• Define and document product requirements based on customer insights and organizational goals.<br>• Collaborate with cross-functional teams to ensure seamless product development and delivery.<br>• Analyze existing workflows and processes to identify areas for improvement and innovation.<br>• Conduct research to understand customer behavior, needs, and preferences.<br>• Translate technical considerations into clear, actionable plans for product development.<br>• Communicate effectively with stakeholders to ensure alignment on product objectives.<br>• Monitor product performance post-launch and recommend enhancements as needed.<br>• Maintain a focus on customer service to ensure product solutions meet end-user expectations.<br>• Develop strategies to address challenges and optimize product outcomes.<br>• Ensure timely delivery of projects while maintaining high-quality standards.
We are looking for a motivated Product Manager to join our team in Philadelphia, Pennsylvania. In this long-term contract position, you will play a key role in shaping product strategies and driving their successful execution from concept to delivery. This role requires close collaboration with cross-functional teams and a strong focus on understanding customer needs to deliver impactful solutions.<br><br>Responsibilities:<br>• Define and document product requirements that align with customer needs and business objectives.<br>• Collaborate with cross-functional teams to ensure smooth product development and delivery.<br>• Analyze existing processes and identify opportunities for improvement to enhance customer experience.<br>• Conduct research to understand customer behaviors and translate findings into actionable product strategies.<br>• Manage the product lifecycle, from initial concept through launch and post-launch support.<br>• Dive into technical aspects of the product when necessary to provide clarity and direction.<br>• Work closely with stakeholders to ensure alignment on product vision and goals.<br>• Monitor product performance and gather feedback to drive continuous improvement.<br>• Develop innovative approaches to address customer challenges and improve satisfaction.
<p>Our Legal Perm group located in Philadelphia is actively seeking an experienced Transactional Partner to join our boutique law firm client in King of Prussia, Pennsylvania, in Greater Philadelphia (Montgomery County). This role is ideal for a senior legal expert attorney or a small group of lawyers / associates with a strong, portable book of business focused on mid-market clients. The firm offers a collaborative environment, modern tools, and opportunities for cross-referrals within its litigation team. The role can be hybrid and make use of the office, or fully remote. Compensation will align with experience and the book of business.</p><p><br></p><p>Responsibilities:</p><p>• Manage and expand a transactional law practice while integrating your existing client base into the firm.</p><p>• Oversee client transition processes to ensure smooth consents and onboarding.</p><p>• Collaborate with litigators to identify and address disputes arising from transactional matters.</p><p>• Utilize advanced cloud-based systems to streamline client intake and improve operational efficiency.</p><p>• Develop strategies to enhance business growth and maintain high realization rates.</p><p>• Build and maintain strong relationships with mid-market clients, ensuring their legal needs are met.</p><p>• Contribute to the firm's marketing initiatives to attract new clients and expand your practice.</p><p>• Participate in succession planning and explore phased roles or earn-out structures offered by the firm.</p>
<p>Industry-leading company seeks a Director of Customer Experience with proven expertise in customer experience, customer service, customer success and leadership. As the Director of Customer Experience, you will oversee the proper operations of the customer service department and ensure customers are receiving timely, accurate and professional service. This candidate will also monitor target revenues, implement sales strategies, create annual department budgets and forecast, manage department expenses, handle employee performance reviews, direct data management, develop and implement customer service policies, prepare monthly tracking reports, draft internal correspondence, maintain customer records, and assist other departments as needed for customer service functions. The ideal candidate for this role should have corporate customer service experience, strong multi-tasking capabilities, and excellent problem-solving skills.</p><p><br></p><p>What you get to do everyday</p><p>· Account/Database Management</p><p>· Order Management</p><p>· Resolve customer inquiries/billing disputes</p><p>· Develop and implement customer service strategies</p><p>· Oversee training and research programs</p><p>· Collaborate cross-functionally with other departments</p><p>· Troubleshoot data performance inquiries</p><p>· Train, Coach, and Mentor Customer Service Team</p>
<p><strong>Contracts & Pricing Analyst </strong></p><p><strong>Location:</strong> Remote, EST </p><p><strong>Employment Type:</strong> 17 week contract, extension or conversion </p><p><strong>About the Role</strong></p><p>We are seeking a <strong>Contracts & Pricing Analyst</strong> to support U.S. sell-side contracts and proposals for key customer groups, including Enterprise Account Management (EAM) and Customer Solutions teams. This role is responsible for partnering with EAM and Sales leadership to develop strategic pricing and rebate agreements, manage contract execution, and lead the creation and coordination of RFP/RFI responses. The ideal candidate will work independently, applying professional judgment and collaborating across multiple departments to ensure timely, accurate, and market-relevant deliverables.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Pricing & Rebate Contract Development:</strong> Partner with EAM and Sales leaders to develop strategic pricing and rebate programs that benefit both the organization and customers. Review proposals for feasibility and draft contract language aligned with business objectives.</li><li><strong>RFP/RFI Management:</strong> Lead the creation, coordination, and submission of complete and professional RFP/RFI responses. Ensure accuracy and timely delivery of bid packages.</li><li><strong>Contract Execution:</strong> Collaborate with EAM and Sales teams to ensure proper implementation of pricing and rebate agreements for all customers receiving discounts.</li><li><strong>Master Terms & Conditions:</strong> Work with Legal and external customers to develop and maintain master terms and conditions templates for efficient contracting.</li><li><strong>Repository Management:</strong> Upload signed contracts into designated repositories and maintain organized records.</li><li><strong>Process Improvement:</strong> Continuously review internal processes and technology to identify opportunities for efficiency and implement improvement strategies.</li><li><strong>Cross-Functional Collaboration:</strong> Maintain strong relationships with internal teams, including Legal, Finance, Contract Management, Customer Intelligence, and Commercial Operations.</li></ul>
<p>We are looking for a skilled Product Manager to join our team. In this role, you will drive product innovation and development to ensure competitiveness in the banking industry. You will oversee the lifecycle of various products while aligning strategies with customer needs and industry trends.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement annual product roadmaps to enhance market competitiveness and drive portfolio growth.</p><p>• Define and monitor program KPIs to measure success and guide strategic decisions.</p><p>• Create marketing campaigns and communication plans to support product launches and customer engagement.</p><p>• Manage the entire product lifecycle, including business case development, compliance, reporting, and change management.</p><p>• Conduct industry research to understand customer behavior, portfolio performance, and emerging trends.</p><p>• Share insights on market developments and regulatory changes with management to inform decision-making.</p><p>• Collaborate with cross-functional teams to ensure timely and effective execution of product strategies.</p><p>• Produce standard management reports to track progress and identify areas for improvement.</p><p>• Ensure all product strategies align with regulatory requirements and compliance standards.</p>
