We are in search of a Customer Support Manager to join our team in UPPER CHICHESTER, Pennsylvania. The role entails overseeing customer service operations, ensuring customer satisfaction, and maintaining a high-quality support team. The successful candidate will be expected to manage customer inquiries, monitor performance, and continuously improve our customer service procedures.<br><br>Responsibilities:<br><br>• Supervise the daily operations of the customer support team to ensure efficiency and customer satisfaction.<br>• Train new team members on our customer service policies and best practices.<br>• Maintain open lines of communication, acting as the escalation point for complex customer inquiries or complaints.<br>• Regularly review customer interactions for quality assurance and identify areas for improvement.<br>• Keep the team updated on changes to company products and services.<br>• Develop and maintain knowledge-based documents, such as frequently asked questions and procedure manuals.<br>• Identify and recommend improvements to our customer service procedures to senior management.<br>• Support both internal and external customers as needed.<br>• Ensure all customer inquiries and issues are resolved promptly and professionally.<br>• Monitor team performance and conduct regular quality control to minimize errors. <br><br>Note: This role requires proficiency in Salesforce Configuration and other listed skills such as Account Reconciliation, Accounts Payable (AP), Accounts Receivable (AR), Billing, Data Entry, Invoice Processing, Microsoft Excel, Oracle, QuickBooks, SAP, and Customer Service.
We are looking for a Help Desk Analyst to join our team in Philadelphia, Pennsylvania. In this role, you will provide vital technical assistance to a diverse range of users, including healthcare staff, corporate employees, and patients accessing our portal. This is a long-term contract position that requires strong customer service skills and a proactive, patient-centered approach.<br><br>Responsibilities:<br>• Deliver responsive technical support to healthcare staff, corporate employees, and patients using the organization’s systems.<br>• Assist patients with navigating the patient portal, including resolving login issues, password resets, and general inquiries.<br>• Provide exceptional customer service by embodying a patient-first mindset in all interactions.<br>• Address and troubleshoot connectivity and configuration problems with software and systems.<br>• Utilize tools such as Microsoft Access and Active Directory to resolve user issues efficiently.<br>• Maintain clear and precise communication when assisting users with technical challenges.<br>• Collaborate with team members to ensure consistent and high-quality support.<br>• Adhere to established protocols and procedures for managing help desk requests.<br>• Stay up-to-date on system updates and leverage training resources to enhance technical expertise.<br>• Ensure all interactions align with the organization’s mission and values.
We are looking for a Tier 2 Help Desk Analyst to join our dynamic IT team in Princeton, New Jersey. In this role, you will tackle escalated technical issues, perform in-depth troubleshooting, and contribute to maintaining our organization's core systems. This position is ideal for someone with a solid background in Windows, networking, and enterprise applications who thrives in a problem-solving environment.<br><br>Responsibilities:<br>• Address and resolve escalated technical issues involving hardware, software, networking, and cloud-based services.<br>• Provide advanced troubleshooting support for Windows systems, Microsoft 365 applications, and Active Directory accounts.<br>• Conduct detailed diagnostics on system, application, and network problems, escalating to Tier 3 or external vendors when necessary.<br>• Assist with system maintenance tasks, including patching, updates, user provisioning, and managing group policies.<br>• Support remote users by ensuring seamless connectivity to organizational networks, Wi-Fi, and collaboration tools.<br>• Document recurring issues and their solutions in the knowledge base to enhance future troubleshooting efforts.<br>• Offer guidance and mentorship to Tier 1 team members to foster skill development and service improvement.<br>• Manage endpoint security and configuration using tools such as Intune and other management platforms.
<p>The IT Apple Support and End User Support Professional is responsible for deploying, configuring, maintaining, and supporting Apple macOS devices across the organization. This role ensures seamless onboarding, optimal performance, and secure Apple hardware and software operation. The specialist will be the subject matter expert (SME) for macOS environments and collaborate with cross-functional teams to support end-user productivity and IT compliance. Additionally, the specialist provides training to end users and IT staff on macOS systems and tools.</p><p><br></p><p><em>Primary duties/responsibilities: </em></p><p>Manage MacBook devices using tools like Apple Business Manager. Regularly review and enhance the build and configuration processes while providing best practices for updates and patch management.</p><p>Offer live support through phone, chat, or email.</p><p>Build strong relationships with customers by sharing a passion for Apple products.</p><p>Collaborate with team members and participate in training sessions to improve technical skills.</p><p>Assist in creating online support experiences for Apple, including editing content and designing user interfaces.</p><p>Maintain and update deployment workflows to align with OS upgrades and security policies.</p><p>Automate provisioning processes for new hires and device refresh cycles.</p><p>Provide Level 2 and Level 3 support for macOS-related incidents, such as OS issues, application crashes, network connectivity, and hardware diagnostics.</p><p>Troubleshoot Apple peripherals (e.g., Magic Mouse, keyboards, AirPods) and software (e.g., Safari, Mail, iWork, Microsoft 365).</p><p>Support remote users via MDM tools and remote desktop platforms.</p><p>Ensure that macOS devices meet enterprise security standards.</p><p>Apply OS patches and security updates in coordination with IT security teams.</p><p>Monitor compliance using endpoint management dashboards and audit logs.</p><p>Track Apple hardware inventory, manage asset tags, and coordinate device returns and replacements.</p><p>Maintain accurate records in ServiceNow or equivalent ITSM platforms.</p><p>In addition to supporting the Apple environment, assist end users with company laptops.</p><p>Perform incident ticket processes, responding to assigned tickets (routine and urgent) within the timeframe specified by the service level agreement and working through issues to resolution. Maintain appropriate documentation within the incident system as determined </p>
We are looking for an Application Support Engineer to provide technical assistance and expertise for design-related applications, including AutoCAD and other specialized tools. In this role, you will collaborate with users, teams, and vendors to ensure seamless operation, troubleshoot issues, and optimize workflows. This position is integral to maintaining the efficiency of design and drafting operations within the organization.<br><br>Responsibilities:<br>• Deliver technical support for design applications such as AutoCAD, addressing errors, performance concerns, and integration challenges.<br>• Assist design teams with application workflows, file management, and template configurations.<br>• Coordinate with vendors and internal IT teams to resolve complex software issues and ensure system reliability.<br>• Develop and update documentation, training resources, and best practices for application usage.<br>• Oversee software updates, patches, licensing, and the deployment of new tools.<br>• Partner with design, engineering, and operations teams to improve workflows and boost productivity.<br>• Troubleshoot hardware and peripheral devices, including printers and plotters, to support end users.<br>• Monitor system performance and proactively address potential issues to maintain optimal functionality.
<p>We are seeking a highly skilled and proactive <strong>Application Support Manager</strong> to lead the support and maintenance of enterprise applications, with a strong focus on <strong>SAP BusinessObjects (SAP BO)</strong> and other general business systems. The ideal candidate will have deep expertise in <strong>SQL</strong> and a proven ability to manage cross-functional support initiatives. Prior experience in the <strong>pharmaceutical or biotechnology</strong> industry is highly desirable.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the application support function across core business applications, including SAP BO and other enterprise tools.</li><li>Serve as the escalation point for complex application issues, coordinating with internal teams and third-party vendors.</li><li>Drive root cause analysis and implement preventative measures for recurring incidents.</li><li>Oversee and optimize SQL queries and database interactions to ensure application performance.</li><li>Work closely with business stakeholders to understand requirements, provide solutions, and improve application usage and functionality.</li><li>Maintain application documentation, knowledge bases, and standard operating procedures (SOPs).</li><li>Manage a small team or collaborate with offshore/onshore resources, as applicable.</li><li>Participate in system upgrades, patching, and change management processes.</li><li>Ensure compliance with relevant regulatory and data governance standards, especially within a life sciences environment.</li></ul><p><br></p>
<p>We are looking for a dedicated Senior IT Support Specialist to join our team in Cherry Hill, New Jersey. This is a second shift position 11:30AM - 8PM and there will be a 4 week probationary contractual period prior to converting to a perm employee. You will provide essential technical support and guidance to end-users, ensuring smooth operations and timely issue resolution. This role offers an opportunity to utilize your expertise in troubleshooting and system management while contributing to a collaborative team environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming service desk tickets and resolve technical issues efficiently.</p><p>• Troubleshoot and diagnose problems related to Windows and MS Azure environments.</p><p>• Manage and maintain Active Directory accounts, ensuring accurate user permissions and access.</p><p>• Provide clear and effective communication to end-users while addressing technical concerns.</p><p>• Document and track issues and resolutions within the ticketing system for future reference.</p><p>• Perform basic hardware and software troubleshooting to ensure seamless functionality.</p><p>• Collaborate with team members to identify and implement process improvements.</p><p>• Offer guidance and training to users on system functionalities and best practices.</p><p>• Escalate complex issues to higher-level support when necessary.</p>
<p>Robert Half is partnering with a leading global media and technology company to hire an <strong>Audience Experience Manager</strong> in Philadelphia, PA. In this role, you’ll be responsible for building, managing, and optimizing audience segments within Adobe Experience Platform to support omnichannel marketing campaigns and customer engagement strategies. You will work closely with cross-functional teams to roadmap audience strategy and deliver seamless inbound and outbound customer experiences.</p><p><br></p><p><strong>Location</strong>: Philadelphia, PA (4 days onsite, 1 day remote)</p><p><strong>Duration</strong>: Contract-to-hire (likely to convert)</p><p><strong>Hours</strong>: 40 hours/week</p><p><strong>Pay Rate</strong>: $47 – $52/hour</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Build, configure, and manage audience segments within Adobe Experience Platform (AEP) and Adobe CDP to enable targeted campaigns.</li><li>Partner with the GTO, marketing, and product teams to define and execute audience strategies and roadmap initiatives.</li><li>Collaborate with campaign operations, analytics, and engineering teams to ensure accurate data flows and seamless integration for targeted communications.</li><li>Leverage tools including Adobe Campaign Manager and Adobe Journey Optimizer to support audience activation and campaign execution.</li><li>Translate marketing requirements into technical audience specifications and ensure proper setup for outbound communications.</li><li>Analyze data flows and data lineage to maintain audience accuracy and troubleshoot segmentation discrepancies.</li><li>Manage approximately five concurrent audience requests at any given time while supporting multiple projects for the residential marketing team.</li><li>Provide strategic recommendations and act consultatively to guide best practices for omnichannel campaign strategies.</li><li>Support both B2C campaigns and multi-channel initiatives, including dot-com, email, and digital advertising campaigns.</li></ul>
<p>80,000 - 85,000</p><p><br></p><p>Benefits:</p><ul><li>paid time off</li><li>health insurance</li></ul><p><br></p><p>Key Responsibilities:</p><ul><li>Oversee daily office operations, ensuring a well-organized and efficient work environment</li><li>Manage accounts payable/receivable, payroll, and expense tracking using QuickBooks</li><li>Support budgeting and financial reporting processes</li><li>Coordinate meetings, travel arrangements, and internal communications</li><li>Maintain office inventory and vendor relationships</li><li>Assist with onboarding new employees and maintaining HR records</li><li>Serve as a point of contact for internal staff and external clients</li></ul><p><br></p>
<p>Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Fulfill customer inquiries</p><p>· Account Management</p><p>· Troubleshoot software/hardware issues</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Execute remote desktop sessions for troubleshooting</p><p>· Maintain customer accounts</p><p>· Document hardware issues</p><p>· Troubleshoot data performance inquiries</p><p>· Complete the RMA process </p>
<p>We are looking for an experienced Project Manager IV to oversee and coordinate business projects from inception to completion. This long-term contract position is ideal for professionals skilled in managing budgets, timelines, and resources while ensuring high-quality deliverables. The role is based virtually in Pennsylvania, offering flexibility and collaboration with stakeholders to achieve project success.</p><p><br></p><p>Project Manager – IS Solutions Organization</p><p>Overview</p><p>Join a dynamic IS Solutions Organization, responsible for managing a comprehensive billing system. This includes:</p><ul><li>Offer and service management</li><li>Macros and triage</li><li>Technician job points and due dates</li><li>Financial settings and billing code maintenance</li><li>Mass changes, migrations, and more</li></ul><p>The Project Management team oversees initiatives that span across all these functions.</p><p><br></p><p>Key Responsibilities</p><ul><li>Plan and manage multiple business projects simultaneously (typically 2–3).</li><li>Ensure projects are completed on time, within budget, and meet stakeholder expectations.</li><li>Develop detailed project plans and schedules using tools like Smartsheet.</li><li>Facilitate meetings, manage risks, and communicate progress to stakeholders.</li><li>Lead launch activities including hosting bridges and sending standard communications.</li><li>Collaborate with internal and external stakeholders to drive project success.</li><li>Report progress to senior managers and clients.</li><li>Support PM office hours, weekly staff meetings, and 1:1s.</li></ul>
<p>Do you thrive in customer-facing roles and enjoy being the first point of contact for visitors and clients? Our client is seeking a friendly and organized <strong>Part-Time Receptionist</strong> to provide front desk support and help maintain a welcoming office environment. If you have great communication skills and enjoy working in a professional setting, we encourage you to apply!</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>As a Part-Time Receptionist, your duties will include:</p><ul><li><strong>Front Desk Operations:</strong> Greet visitors warmly, answer incoming calls, and direct inquiries to the appropriate person or department.</li><li><strong>Administrative Tasks:</strong> Assist with tasks such as filing, data entry, and distribution of mail and packages.</li><li><strong>Scheduling Support:</strong> Manage meeting room bookings and coordinate calendars for staff as required.</li><li><strong>Customer Service:</strong> Respond to inquiries both in person and over the phone in a professional and courteous manner.</li><li><strong>Office Organization:</strong> Maintain the front desk area and ensure it is clean and organized.</li><li><strong>Miscellaneous Duties:</strong> Provide support for additional tasks and projects assigned by management.</li></ul><p><br></p>
<p>Well respected investment firm seeks an Operations Manager with proven experience managing a real estate office. The Operations Manager will be responsible for overseeing and optimizing daily business operations within the office and support brokerage functions, property management, and real estate development tasks. In this Operations Manager role, you will have control over the fulfillment/receiving, overseeing contract management, maintaining positive vendor relationships, ensuring timely scheduling, developing and creating process improvement procedures, and reporting procedures and operations of the physical infrastructure. The ideal candidate should possess the ability create a plan to increase company revenue and proper operational controls. </p><p><br></p><p>Major Responsibilities</p><p>· Oversee daily office operations, ensuring efficient workflows across departments (sales, leasing, marketing, property management)</p><p>· Manage transaction coordination for real estate deals, including documentation</p><p>· Ensure regulatory and legal compliance for all transactions and property management activities</p><p>· Coordinate with accounting on budgeting/invoicing/financial reporting</p><p>· Build and manage vendor relationships (maintenance, legal, escrow, contractors)</p><p>· Analyze operational performance and prepare regular reports for senior management</p><p>· Assist in marketing and branding coordination for properties and the firm</p>
<p>Robert Half is currently seeking a Loan Processor to join a dynamic team. The Loan Processor will focus on ensuring the seamless processing and closing of consumer loans while adhering to compliance regulations. </p><p><br></p><p>Responsibilities:</p><p>• Review loan applications and credit reports to verify accuracy and identify potential issues.</p><p>• Prepare and schedule loan closings by liaising with borrowers, settlement agents, and branch representatives.</p><p>• Ensure all closing documents comply with loan policies and state/federal regulations.</p><p>• Coordinate and manage property searches, appraisals, title policies, tax transcript verifications, and employment confirmations.</p><p>• Collaborate with underwriters, branch teams, and department staff to maintain effective communication and ensure smooth loan processing.</p><p>• Address inquiries from borrowers and stakeholders, providing exceptional customer service throughout the loan process.</p><p>• Support management with additional tasks and projects to enhance operational efficiency.</p>
<p>A large academic institution is seeking a proactive and strategic <strong>Business Process Analyst</strong> to evaluate, optimize, and support business operations related to its <strong>Salesforce Service Cloud</strong> platform. This individual will work closely with department heads and stakeholders across multiple departments, providing insight and recommendations to improve student-facing services, advisor workflows, and internal processes.</p><p>This role will serve as a key bridge between business operations and technical development, helping to ensure the institution is making the most effective and efficient use of its Salesforce platform.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Evaluate existing workflows, procedures, and systems related to Salesforce Service Cloud</li><li>Conduct process mapping and gap analysis to identify inefficiencies and recommend improvements</li><li>Collaborate with department leaders to advise on optimal usage of Salesforce for case management, student support, knowledge management, and agent automation</li><li>Support the configuration and optimization of Service Cloud agents, case routing, and automation processes</li><li>Lead discovery sessions and conduct interviews with advisors, student support teams, and administrators to understand current-state operations</li><li>Research best practices in higher education, particularly in how academic advising and student services are delivered using CRM tools</li><li>Serve as a liaison between functional departments and the Salesforce technical team to translate business needs into system enhancements</li><li>Track and document recommendations, create standard operating procedures (SOPs), and assist in training efforts across departments</li><li>Support the broader implementation of Salesforce Service Cloud across academic and administrative units</li></ul><p><br></p>
<p>An apparel manufacturer and distributor is seeking a detail oriented, personable and organized Order Entry Clerk to join their team. This person would be working with the sales operations team, primarily handling order entry, order status and monitoring, some direct customer support, and general sales support. Experience in NetSuite or a similar CRM is highly preferred!</p>
We are looking for a skilled MIS Manager to join our team in Philadelphia, Pennsylvania, on a contract basis. This role involves overseeing database management, registrar duties, and ensuring seamless operations within a school environment. The ideal candidate will have a strong technical background and the ability to collaborate effectively with leadership and IT staff.<br><br>Responsibilities:<br>• Coordinate with school leadership and IT teams to manage and support data migration projects.<br>• Oversee the process of rostering students and managing course schedules for elementary, middle, and high school levels.<br>• Implement and maintain the school calendar rollover during the summer to prepare for the new academic year.<br>• Input and organize master schedules into the Infinite Campus system, ensuring accuracy and alignment with school requirements.<br>• Advocate for timely receipt of master schedules from leadership to streamline planning and execution.<br>• Monitor and maintain Active Directory and other network technologies.<br>• Configure and troubleshoot computer hardware and related systems to ensure optimal performance.<br>• Manage backup technologies to safeguard critical data and systems.<br>• Utilize Microsoft Excel for data analysis and reporting tasks.<br>• Provide technical expertise in Cisco technologies and student information systems.
We are looking for an experienced Support Project Manager/Lead to join our team in Philadelphia, Pennsylvania. In this long-term contract role, you will oversee the planning and execution of IT infrastructure projects within the healthcare industry, ensuring seamless installation and integration of systems and devices. This position offers the opportunity to lead teams and collaborate with stakeholders to deliver impactful results.<br><br>Responsibilities:<br>• Oversee the planning, execution, and delivery of IT infrastructure projects, focusing on system and device installations in healthcare facilities.<br>• Manage project teams ranging from 10 to 20 members, ensuring effective collaboration and productivity.<br>• Develop detailed project documentation, including charters, work plans, and budgets, to maintain clarity and alignment.<br>• Utilize advanced project management tools and methodologies to estimate timelines and track progress.<br>• Communicate effectively with stakeholders and project staff to ensure alignment and address concerns.<br>• Provide coaching and guidance to team members, fostering growth and skill development.<br>• Ensure adherence to IT security standards and operating policies during project execution.<br>• Coordinate with hospital information systems teams to ensure smooth integration of new technologies.<br>• Apply Agile Scrum principles to enhance project efficiency and adaptability.
<p><strong>🌟 Launch Your Career in Customer Service – Entry-Level Opportunities with Growth! 🌟</strong></p><p> </p><p>Are you a ready to kick-start your professional journey with a company that invests in your future? We’re hiring for <strong>Entry-Level Customer Service Representatives</strong> at a company that values fresh ideas, a great attitude, and your long-term success.</p><p> </p><p><strong>📍 Location:</strong> Reading, PA</p><p><strong>💼 Type:</strong> On-site or Hybrid options available</p><p><strong>📈 Room to Grow:</strong> YES!</p><p> </p><p><strong>What You’ll Do:</strong></p><ul><li>Be the first point of contact for customers—answering questions, solving problems, and creating a positive experience every time</li><li>Learn our products, services, and systems inside and out</li><li>Collaborate with team members to improve processes and customer satisfaction</li><li>Build your communication, problem-solving, and professional skills daily</li></ul><p><strong>Why You’ll Love It Here:</strong></p><p>✅ Supportive team and hands-on training</p><p>✅ Clear career path and promotions from within</p><p>✅ Management Trainee track available for high-potential team members</p><p>✅ Competitive pay and benefits</p><p>✅ A company culture that celebrates fresh perspectives, personal growth, and your <em>whole</em> self</p>
<p>A major law firm with several locations on the East Coast is seeking an Intellectual Property Operations Manager to lead the operational aspects of a dynamic IP practice within a large law firm. This role will focus on optimizing workflows, managing support teams, and leveraging technology to improve efficiency and service delivery. The ideal candidate will collaborate across departments to ensure alignment with firmwide goals while delivering actionable insights to enhance the practice's performance.</p><p><br></p><p>If you have direct applicable experience, please reach out to Kevin Ross with Robert Half in Philadelphia. </p><p><br></p><p>Responsibilities:</p><p>• Partner with practice leadership to establish and implement strategic business objectives.</p><p>• Supervise daily operations and manage the workload of intellectual property support staff.</p><p>• Evaluate workflow processes and introduce improvements to drive efficiency and profitability.</p><p>• Prepare and present detailed reports on IP trends, filings, and portfolio performance.</p><p>• Collaborate with HR, IT, Finance, and Marketing teams to support the practice's goals.</p><p>• Identify and deploy IP-specific tools and technologies to streamline operations.</p><p>• Develop and maintain best practice documentation and training resources.</p><p>• Assist in budgeting and resource allocation to meet operational demands.</p><p>• Participate in recruitment efforts and provide performance feedback for support staff.</p><p>• Organize team meetings, events, and initiatives to foster integration and recognition.</p>
<p>We are looking for a skilled IT Asset Manager to join our team. In this role, you will oversee the management and optimization of IT assets, including hardware and software, throughout their lifecycle. You will play a key part in ensuring compliance with organizational and regulatory standards while providing valuable insights for budgeting and capacity planning.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement IT asset lifecycle programs to manage hardware and software assets effectively.</p><p>• Maintain accurate records of asset additions, modifications, retirements, and disposals in relevant systems.</p><p>• Collaborate with asset owners to conduct regular validations and attestations of IT assets.</p><p>• Monitor and track asset remediation initiatives, providing detailed reports and performance metrics.</p><p>• Prepare documentation and reports related to compliance, budgeting, and cost summaries for IT assets.</p><p>• Establish strategies to optimize technology spending and improve asset management processes.</p><p>• Ensure compliance with regulatory standards and organizational policies regarding IT asset management.</p><p>• Provide trend analysis and recommendations for future capacity planning and budget allocations.</p><p>• Create standardized workflows and reports for IT asset management systems, such as ServiceNow.</p><p>• Support remote workforce asset management and ensure the accuracy of portfolio data</p>
<p><strong>Accounting Manager</strong></p><p><br></p><p>A client of ours in the Newark, Delaware area is looking for a hands-on, experienced Accounting Manager for a contract to hire role. This is an exciting opportunity to contribute to core accounting operations while also playing a key role in an upcoming SAP/S4 HANA ERP implementation. The ideal candidate will bring strong technical accounting skills, leadership experience, and the ability to adapt between strategic oversight and tactical execution.</p><p><br></p><p><strong>Key Responsibilities of Accounting Manager:</strong></p><ul><li>Lead and manage general accounting operations including month-end close, account reconciliations, and financial reporting.</li><li>Supervise and mentor a team of accounting professionals (3+ years of direct supervisory experience required).</li><li>Review, approve, and perform accounting functions as needed—this is a roll-up-your-sleeves environment.</li><li>Play a significant role in the implementation of SAP or other large ERP systems (multiple large ERP system experience required).</li><li>Utilize advanced Excel functions (VLOOKUPs, pivot tables, etc.) in daily accounting tasks.</li><li>Ensure compliance with internal controls, accounting policies, and applicable regulations.</li><li>Work closely with leadership to support financial initiatives and reporting needs.</li></ul><p><br></p><p><br></p>
We are looking for an experienced Payroll Manager to oversee payroll operations for a large workforce, ensuring accuracy and compliance with all regulations. This position involves managing a team and handling complex payroll processes across multiple states. As a long-term contract opportunity, this role offers stability and the chance to make a significant impact within the organization.<br><br>Responsibilities:<br>• Supervise and lead a team of payroll professionals to ensure efficient and accurate payroll processing.<br>• Manage payroll for over 3,000 employees, including salary and bi-weekly payroll cycles.<br>• Review employee timecards and ensure proper reconciliation between system-generated and Kronos timekeeping data.<br>• Ensure compliance with federal, state, and local payroll regulations across multiple states.<br>• Handle full-cycle payroll processes, including calculations, adjustments, and reporting.<br>• Utilize ADP Workforce Now and Kronos timekeeping systems to streamline payroll operations.<br>• Identify and implement process improvements to enhance the efficiency of payroll systems.<br>• Provide support and guidance to employees and management regarding payroll-related inquiries.<br>• Prepare and submit detailed payroll reports to organizational leadership.<br>• Collaborate with other departments to ensure seamless integration of payroll data.
<p>Established real estate firm is looking to hire an articulate, Assistant Controller with proven property accounting expertise. This role involves maintaining internal controls, supporting strategic financial initiatives, preparing monthly account reconciliations, coordinating financial tax audits, monitor and analyze account data, overseeing the month end close process, entering general ledger activities, and staying updated on changes in accounting standards and regulations to ensure ongoing financial health and growth. The ideal Accounting Manager will have solid financial analysis skillset, excellent communication and interpersonal skills, a strong understanding of GAAP standards, and the capacity to multi-task while meeting crucial deadlines.</p><p><br></p><p>What you get to work on daily</p><p>· Supervise and lead the accounting team, including accounts payable/receivable and general ledger</p><p>· Manage month-end and year-end closings</p><p>· Coordinate and support external audits</p><p>· Assist in the preparation of budgets and financial forecasts</p><p>· Oversee tax filings ensuring compliance with local, state and federal regulations</p><p>· Prepare monthly, quarterly, and annual financial reports/statements</p><p>· Analyze financial data and provide insights to senior management</p><p>· Support system implementations, upgrades, and process automation projects</p><p>· Monitor and track internal assets and expenditures</p>
We are looking for a skilled Systems Analyst to join our team on a long-term contract basis in Philadelphia, Pennsylvania. This role offers the opportunity to contribute to critical healthcare technology initiatives, ensuring robust system functionality and seamless integration. The ideal candidate will bring a strong analytical mindset and technical expertise to support various system-related projects.<br><br>Responsibilities:<br>• Analyze and document business requirements to ensure alignment with organizational goals and project objectives.<br>• Collaborate with stakeholders to design and implement system changes and enhancements.<br>• Perform system analysis to identify areas for improvement and propose effective solutions.<br>• Manage and maintain Active Directory environments, ensuring security and access control.<br>• Conduct user acceptance testing (UAT) to validate system functionality and performance.<br>• Support Microsoft SQL Server configurations and database management.<br>• Provide technical expertise in IBM systems and related technologies.<br>• Create and maintain detailed documentation for system processes and workflows.<br>• Coordinate with cross-functional teams to ensure timely delivery of project milestones.
