We are in the service industry, located in West Long Branch, New Jersey, United States, and we're on the lookout for a Product Support Specialist. In this role, you will be responsible for providing top-notch support to our customers, troubleshooting technical issues, and enhancing the overall user experience of our logistics automation platform.<br><br>Responsibilities:<br>• Handle technical support tickets, with a focus on product-related concerns.<br>• Deliver high-quality product support to customers, addressing inquiries related to our platform.<br>• Utilize SQL queries to delve into customer data and investigate issues.<br>• Aid customers in understanding product features, best practices, and technical configurations.<br>• Collaborate with the development team to identify, escalate, and rectify software bugs.<br>• Work hand-in-hand with product managers, engineers, and customers to elevate the user experience.<br>• Develop and upkeep support documentation to streamline troubleshooting processes.<br>• Contribute to improving the platform by providing valuable feedback from customers.
<p><strong>POSITION OVERVIEW</strong></p><p>The Desktop Engineer focuses on providing high-level desktop support and systems engineering services. The individual in this position will manage and enhance internal tech infrastructure related to endpoints, automation, and software deployment. The responsibilities include scripting, image lifecycle support, patch management, application packaging, and cross-platform device maintenance. The position also plays a role in training and technical communication, ensuring security standards are upheld within the environment.</p><p><br></p><p><strong>KEY RESPONSIBILITIES</strong></p><p>Some of the core tasks and expectations include:</p><ul><li>Prepare and deploy endpoint devices using modern management tools such as Ivanti and Intune.</li><li>Maintain imaging standards and adjust based on departmental use cases and hardware evolution.</li><li>Build and support automation scripts (e.g., PowerShell, AutoIT) for device setup and software installs.</li><li>Provide support across both Windows and macOS ecosystems, including patching and compliance monitoring.</li><li>Curate and publish applications to a self-service portal after validation/testing.</li><li>Collaborate with IT operations and project teams to schedule, test, and roll out updates and patches.</li><li>Leverage ticketing and reporting systems (e.g., ServiceNow, Power BI) for issue resolution and trend tracking.</li><li>Support both virtual and physical desktops, including incident management and hardware repair.</li><li>Contribute to IT initiatives like system refreshes, process enhancements, and cross-team coordination.</li><li>Escalate technical barriers as needed while maintaining strong end-user communication.</li><li>Participate in formalized processes such as incident, change, and problem management workflows.</li></ul><p><br></p>
<p>Join our dynamic finance team as an FP& A Manager-Cost/Sales Analyst, where you will own varied responsibilities including FP& A, Sales Analysis, and Product Costing. As the FP& A Manager you will provide financial planning and analysis to support financial growth, provide insight to support strategic decision-making, partner with department heads to develop budgets and forecasts, prepare and analyze monthly, quarterly, and annual financial reports, generate financial reports for management, create financial summaries, and dashboards and reports to monitor key KPI’s, including financial due diligence and integration planning. This position offers the opportunity to combine analytical insight with operational impact-bridging finance, sales, and production to deliver meaningful cost structures and optimizing price strategies.</p><p><br></p><p>Major Responsibilities</p><p>· Lead the budgeting, forecasting, and financial planning processes, ensuring alignment with company goals and operational strategies.</p><p>· Analyze cost structures, margins, and sales trends to identify profit improvement opportunities.</p><p>· Develop and maintain financial models to support business planning, scenario analysis, and decision-making.</p><p>· Prepare and present monthly and quarterly financial reports highlighting key performance indicators (KPIs), variances, and business drivers.</p><p>· Provide detailed cost analysis and margin reporting by customer, region, or product line.</p><p>· Monitor inventory levels, standard costs, and variances; work with accounting to ensure accurate cost reporting.</p><p>· Support new product launches and business initiatives with financial impact analysis and ROI assessments.</p><p>· Drive continuous improvement in FP& A processes, tools, and reporting capabilities.</p><p>· Serve as a key financial advisor to senior leadership, helping guide data-informed strategic decisions.</p>
We are looking for a skilled Product Support Specialist to join our team in Marlton, New Jersey. In this role, you will create detailed 2D and 3D drawings, renderings, and Bills of Materials (BOMs) for a variety of furniture projects. You will collaborate with Furniture Dealers and Sales Representatives to meet project requirements while providing technical expertise throughout the process.<br><br>Responsibilities:<br>• Create accurate and detailed 2D and 3D drawings for furniture layouts across diverse project scopes.<br>• Revise and update designs as needed to reflect evolving project requirements.<br>• Specify products from multiple furniture lines, ensuring compatibility with project needs and a strong understanding of product codes.<br>• Collaborate with team members to develop design solutions, recommend value engineering options, and optimize overall layout plans.<br>• Provide technical support to Furniture Dealers and Sales Representatives throughout the project lifecycle.<br>• Maintain up-to-date knowledge of furniture systems, finishes, materials, and specifications.<br>• Interpret technical documents and instructions, including oral, written, diagrammatic, or schedule-based formats, to ensure project accuracy.<br>• Manage multiple projects simultaneously while maintaining organization and attention to detail.<br>• Stay informed about current and emerging furniture lines to enhance product recommendations.
We are looking for a dedicated Technical Support Specialist to join our team in Conshohocken, Pennsylvania. This Contract to permanent position involves supporting a range of IT systems and resources, including laptops, office technology, cloud platforms, and security tools. The ideal candidate will excel in troubleshooting technical issues, managing service tickets, and ensuring smooth operations for both on-site and remote employees.<br><br>Responsibilities:<br>• Provide timely and detail-oriented responses to technical inquiries and requests through platforms such as Jira and Zendesk.<br>• Coordinate and execute IT setup for new team members, including configuring laptops and other equipment.<br>• Troubleshoot and resolve issues related to laptops, monitors, printers, and other office technology, escalating complex cases as needed.<br>• Manage and prioritize service tickets effectively using tools like Zendesk and Jira.<br>• Support meetings and remote collaboration by configuring tools such as Zoom and Microsoft Teams.<br>• Maintain a consistent on-site presence, adhering to assigned schedules and shift expectations.<br>• Participate in technical projects, ensuring alignment of resources and objectives.<br>• Be available for overtime during weekdays and weekends to address critical business needs.<br>• Ensure adherence to IT security protocols and contribute to the maintenance of cloud systems.<br>• Perform additional duties as required to support operational goals.
We are looking for an experienced Business Analyst to join our team in Malvern, Pennsylvania. This Contract to permanent position is ideal for a detail-oriented individual skilled in data governance and business analysis, with strong communication and problem-solving abilities. The role offers an opportunity to work closely with stakeholders to translate complex data and business requirements into actionable solutions.<br><br>Responsibilities:<br>• Conduct thorough business requirement analysis, including use case development, gap analysis, and process mapping to identify areas for improvement.<br>• Implement and support data governance frameworks to ensure data quality and compliance.<br>• Collaborate with cross-functional teams to translate intricate business needs and data insights into practical strategies.<br>• Facilitate communication between technical and non-technical stakeholders to align project objectives.<br>• Leverage expertise in Azure, Snowflake, and other relevant platforms to enhance data-driven decision-making.<br>• Serve as a critical thinker and problem-solver, addressing challenges with innovative solutions.<br>• Maintain a strong focus on the financial services industry, ensuring relevant insights and strategies.<br>• Ensure on-site presence four days a week to foster collaboration and project success.
We are looking for a skilled Product Support Specialist to join our team in Marlton, New Jersey. In this role, you will be responsible for creating precise 2D and 3D designs, renderings, and Bills of Materials (BOMs) for furniture projects. You will collaborate closely with Furniture Dealers and Sales Representatives to deliver tailored solutions while providing technical support throughout project lifecycles.<br><br>Responsibilities:<br>• Design accurate 2D and 3D layouts for furniture projects, ensuring all specifications are met.<br>• Update and revise designs as project requirements evolve.<br>• Specify products across multiple furniture lines, demonstrating expertise in product codes and applications.<br>• Work collaboratively with team members to propose design solutions, recommend value engineering options, and optimize layouts.<br>• Maintain deep knowledge of furniture systems, materials, finishes, and specifications to ensure high-quality output.<br>• Communicate effectively with stakeholders to present design concepts and address technical inquiries.<br>• Manage multiple projects simultaneously, ensuring deadlines are met and client expectations are exceeded.<br>• Interpret technical documents, diagrams, and schedules to provide accurate and comprehensive design plans.<br>• Stay current with new and existing furniture product lines to offer innovative solutions.<br>• Utilize AutoCAD and other design software to create detailed renderings and layouts.
Position Overview:<br>This role involves creating detailed 2D and 3D drawings, renderings, and Bills of Materials (BOMs) for a variety of furniture projects. Specifiers work closely with Furniture Dealers and Sales Representatives to understand project requirements and provide technical support throughout the process.<br><br>Key Responsibilities:<br><br>Develop accurate 2D and 3D drawings for furniture layouts across a range of project scopes.<br><br>Handle design revisions and updates as projects evolve.<br><br>Specify products across multiple lines, with a strong grasp of product codes and applications.<br><br>Collaborate with team members to offer design solutions, value engineering, and overall layout recommendations.<br><br>Qualifications:<br><br>Bachelor’s degree or 6–10 years of relevant experience, or an equivalent combination of education and experience.<br><br>Proficiency in AutoCAD and 2020 CAP & Worksheet; CET Configura experience preferred.<br><br>Deep knowledge of furniture systems, finishes, materials, and specifications.<br><br>Strong product knowledge and ability to stay current with new and existing lines.<br><br>Clear communicator with the ability to present design ideas effectively.<br><br>Organized, detail-oriented, and capable of managing multiple projects at once.<br><br>Self-starter with a proven ability to meet deadlines and solve problems independently.<br><br>Familiarity with furniture specifications in corporate, healthcare, and education environments.<br><br>Comfortable reading technical documents and interpreting various forms of instructions (written, oral, diagram, or schedule-based).<br><br>Strong math and analytical skills.
<p>One of our reputable clients has reached out for a need for a full-time Performance Intelligence Manager with demonstrated ability to translate data into strategic recommendations for executive stakeholders. In this role, the candidate will analyze and report on past performance, industry trends, pricing and other key financial operational data in order to advise management on implementing an improved planning and reporting process. This candidate will also create dashboards, assist with FP& A activities, manage financial datasets, KPI tracking, supervise performance intelligence team members, and lead initiatives in data visualization, predictive analytics, and performance forecasting. The ideal Performance Intelligence Manager should have strong experience with data visualization tools and effective interpersonal and communication skills. </p><p> </p><p>Responsibilities</p><p>· Analysis of financial and operations processes</p><p>· Oversee financial planning administration</p><p>· Perform financial modeling</p><p>· Balance sheet analysis</p><p>· Process Improvement</p><p>· Perform profit loss analysis</p><p>· Develop and maintain financial reports in internal database</p><p>· Annual Budgets/Monthly Forecast</p>
We are looking for an experienced IT Manager to oversee and optimize the technological operations of our manufacturing facility in Telford, Pennsylvania. This role requires a hands-on approach to managing IT systems while ensuring compliance with evolving government security standards. The successful candidate will play a key role in maintaining system reliability, enhancing cybersecurity, and driving strategic IT initiatives.<br><br>Responsibilities:<br>• Manage daily IT operations, including system administration, network oversight, and hardware/software support.<br>• Lead the deployment, maintenance, and lifecycle management of IT equipment and infrastructure.<br>• Troubleshoot and resolve technical issues to ensure minimal disruption to manufacturing processes.<br>• Document system configurations, assets, and IT procedures to maintain accurate records.<br>• Collaborate with vendors and internal teams to implement upgrades, integrations, and new technologies.<br>• Develop and enforce IT policies and security measures to comply with government regulations.<br>• Conduct risk assessments and evaluate cybersecurity strategies to enhance system protection.<br>• Provide strategic recommendations to leadership on technology investments and modernization efforts.<br>• Stay updated on regulatory changes and ensure the organization meets current compliance standards.<br>• Support system optimization to improve operational efficiency within the manufacturing environment.
