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14 results for Help Desk Analyst in Philadelphia, PA

Help Desk Analyst
  • Philadelphia, PA
  • onsite
  • Temporary to Hire
  • 20 - 22 USD / Hourly
  • <p>Our team is hiring a Help Desk Analyst for a client based in the Philadelphia, Pennsylvania area. This is a long term contract to hire based opportunity and is mainly remote. Candidates must reside in PA, NJ or DE for consideration. The shift we are hiring for is Saturday to Wednesday 10am-630pm. Please apply only if you are interested and available for this shift! </p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming service desk requests and document issues clearly to ensure timely follow-up and resolution.</p><p>• Troubleshoot hardware, software, and operating system problems for users working in Microsoft Windows 10 environments.</p><p>• Assist with account access, password support, and user administration tasks within Active Directory.</p><p>• Diagnose basic technical issues, identify root causes, and escalate more complex problems when needed.</p><p>• Provide clear guidance to end users on system use, common fixes, and best practices to minimize recurring issues.</p><p>• Track, update, and close support tickets accurately while maintaining strong customer service throughout the support process.</p><p><br></p>
  • 2026-05-12T00:00:00Z
Help Desk Analyst
  • Philadelphia, PA
  • remote
  • Temporary to Hire
  • 20 - 22 USD / Hourly
  • <p>Our team is hiring a Help Desk Analyst for a client based in the Philadelphia, Pennsylvania area. This is a long term contract to hire based opportunity and is mainly remote. Candidates must reside in PA, NJ or DE for consideration. The shift we are hiring for is Monday to Friday 8am-4:30pm. Please apply only if you are interested and available for this shift! </p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming service desk requests and document issues clearly to ensure timely follow-up and resolution.</p><p>• Troubleshoot hardware, software, and operating system problems for users working in Microsoft Windows 10 environments.</p><p>• Assist with account access, password support, and user administration tasks within Active Directory.</p><p>• Diagnose basic technical issues, identify root causes, and escalate more complex problems when needed.</p><p>• Provide clear guidance to end users on system use, common fixes, and best practices to minimize recurring issues.</p><p>• Track, update, and close support tickets accurately while maintaining strong customer service throughout the support process.</p>
  • 2026-05-12T00:00:00Z
Help Desk Analyst
  • Philadelphia, PA
  • onsite
  • Temporary to Hire
  • 20 - 22 USD / Hourly
  • <p>Our team is hiring a Help Desk Analyst for a client based in the Philadelphia, Pennsylvania area. This is a long term contract to hire based opportunity and is mainly remote. Candidates must reside in PA, NJ or DE for consideration. The shift we are hiring for is Saturday to Wednesday 9am-5:30pm. Please apply only if you are interested and available for this shift! </p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming service desk requests and document issues clearly to ensure timely follow-up and resolution.</p><p>• Troubleshoot hardware, software, and operating system problems for users working in Microsoft Windows 10 environments.</p><p>• Assist with account access, password support, and user administration tasks within Active Directory.</p><p>• Diagnose basic technical issues, identify root causes, and escalate more complex problems when needed.</p><p>• Provide clear guidance to end users on system use, common fixes, and best practices to minimize recurring issues.</p><p>• Track, update, and close support tickets accurately while maintaining strong customer service throughout the support process.</p><p>Responsibilities:</p><p>• Provide first-line technical assistance for hardware, software, and access-related issues reported by end users.</p><p>• Investigate and resolve problems within Microsoft Windows and Windows 10 environments using sound troubleshooting practices.</p><p>• Manage incoming service desk tickets by documenting issues clearly, prioritizing requests, and following through to completion.</p><p>• Support user account administration tasks such as password resets, access updates, and directory-based account maintenance in Active Directory.</p><p>• Escalate more complex incidents when needed while maintaining communication with users on status and next steps.</p><p>• Track recurring issues and contribute helpful documentation or guidance to improve support efficiency.</p><p>• Assist with desktop-related setup, configuration, and routine maintenance to ensure reliable day-to-day operations.</p>
  • 2026-05-12T00:00:00Z
Help Desk/Desktop Support Analyst
  • Piscataway, NJ
  • onsite
  • Temporary / Contract
  • 31.6635 - 36.663 USD / Hourly
  • We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a long-term contract basis. In this role, you will provide essential technical support to ensure the smooth operation of IT systems and services. This position is based in Piscataway, New Jersey, and offers an excellent opportunity to contribute to a dynamic logistics environment.<br><br>Responsibilities:<br>• Respond promptly to user inquiries and provide technical assistance for hardware, software, and network issues.<br>• Manage and resolve service desk tickets efficiently, ensuring minimal disruption to business operations.<br>• Support and troubleshoot Microsoft Windows 10 systems to maintain optimal performance.<br>• Administer and manage user accounts and permissions within Active Directory.<br>• Perform basic troubleshooting for IT systems, identifying and resolving technical issues effectively.<br>• Document and track support activities to maintain accurate records and improve future processes.<br>• Collaborate with team members to implement IT solutions and upgrades as needed.<br>• Educate users on best practices for system usage and security.<br>• Ensure compliance with company policies and IT standards during all support activities.
  • 2026-05-18T00:00:00Z
Help Desk/Desktop Support Analyst
  • Somerville, NJ
  • onsite
  • Temporary to Hire
  • 22.1635 - 25.663 USD / Hourly
  • We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Somerville, New Jersey. This Contract to permanent position offers an excellent opportunity for individuals passionate about delivering reliable technical support and ensuring smooth operations for end-users. If you have a strong background in IT support and are eager to contribute to a dynamic environment, we encourage you to apply.<br><br>Responsibilities:<br>• Provide technical assistance to users for Microsoft 365 applications, including Teams and Outlook.<br>• Resolve printer-related issues, such as troubleshooting and setting up printers for users.<br>• Manage and respond to service desk tickets promptly, ensuring timely resolution of technical problems.<br>• Support Active Directory administration tasks, including user account management.<br>• Diagnose and troubleshoot issues related to Windows 10 operating systems and associated hardware.<br>• Collaborate with team members to address complex technical challenges and escalate issues when necessary.<br>• Deliver clear and effective communication to users during support interactions.<br>• Maintain accurate documentation of resolved issues and ongoing technical processes.<br>• Ensure adherence to company protocols and best practices in IT support.<br>• Participate in continuous improvement initiatives to enhance overall service quality.
  • 2026-05-18T00:00:00Z
Data Warehouse Analyst
  • Princeton, NJ
  • onsite
  • Permanent / Full Time
  • 70000 - 80000 USD / Yearly
  • <p>We are looking for a skilled Data Warehouse Analyst to join our team in New Jersey. In this role, you will transform logistics challenges into actionable insights through advanced data analysis and reporting. By collaborating with cross-functional teams, you will play a pivotal role in enhancing operational efficiency and driving key business decisions.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with Operations, Transportation, and Finance teams to establish and refine KPIs that drive logistics and fulfillment performance.</p><p>• Develop and optimize labor planning and forecasting models for warehouse and delivery operations, partnering closely with recruitment teams.</p><p>• Analyze distribution and fulfillment data to uncover performance trends and identify cost-saving opportunities.</p><p>• Design and maintain dashboards and reports to provide real-time insights into logistics metrics, including delivery times, warehouse productivity, and route optimization.</p><p>• Automate reporting processes to improve accuracy and timeliness of operational data.</p><p>• Continuously enhance data integrity and streamline workflows to optimize logistics operations.</p><p>• Work on data modeling and warehousing projects to support scalable analytics and reporting solutions.</p><p>• Partner with stakeholders to deliver clear and actionable insights to improve decision-making processes.</p><p>• Investigate and implement tools and techniques to improve overall business intelligence capabilities.</p>
  • 2026-04-30T00:00:00Z
Data Analyst
  • Somerset, NJ
  • onsite
  • Temporary to Hire
  • 45.6 - 52.8 USD / Hourly
  • We are looking for a Data Analyst to join a team in Somerset, New Jersey and turn complex information into actionable insight that strengthens fraud detection efforts. This contract opportunity with potential for a permanent role is ideal for someone who combines strong analytical thinking with practical experience identifying suspicious patterns, supporting investigations, and improving anti-fraud decision-making. The role offers the chance to work closely with business partners to interpret data, surface risk trends, and contribute to a more proactive fraud strategy.<br><br>Responsibilities:<br>• Examine large data sets to identify unusual activity, emerging fraud patterns, and indicators of potential risk.<br>• Create reports, dashboards, and analytical summaries that help stakeholders monitor fraud performance and make informed decisions.<br>• Partner with investigation and business teams to translate data findings into practical actions that support fraud prevention efforts.<br>• Evaluate transactional and behavioral information to uncover trends, root causes, and opportunities to reduce exposure.<br>• Support fraud investigations by gathering, organizing, and interpreting relevant data from multiple sources.<br>• Refine analytical methods and detection approaches to improve accuracy, efficiency, and responsiveness in anti-fraud initiatives.
  • 2026-05-18T00:00:00Z
Data Analyst
  • Philadelphia, PA
  • onsite
  • Temporary / Contract
  • 0 - 0 USD / Yearly
  • We are looking for an experienced Data Analyst to support healthcare initiatives in Philadelphia, Pennsylvania. This is a long-term contract position that requires strong analytical skills and a focus on fraud detection and prevention. The ideal candidate will leverage data-driven insights to enhance decision-making and ensure the integrity of healthcare operations.<br><br>Responsibilities:<br>• Conduct detailed data analyses to identify patterns of suspected fraud and anomalies in healthcare systems.<br>• Develop and implement fraud detection models using advanced analytics tools and techniques.<br>• Collaborate with cross-functional teams to investigate potential fraudulent activities and propose actionable solutions.<br>• Utilize platforms such as Epics and Chartmaxx to extract and analyze data effectively.<br>• Generate comprehensive reports and dashboards to present findings and support decision-making.<br>• Monitor ongoing healthcare operations to ensure compliance with anti-fraud protocols.<br>• Optimize data workflows and processes to enhance efficiency and accuracy.<br>• Stay updated on industry trends and best practices in fraud analytics and healthcare data analysis.<br>• Provide recommendations to improve system integrity and prevent future fraudulent activities.
  • 2026-05-20T00:00:00Z
Workday Testing Analyst
  • Norristown, PA
  • remote
  • Temporary / Contract
  • 0 - 0 USD / Yearly
  • We are looking for a skilled Workday Testing Analyst to join our team in King of Prussia, Pennsylvania. In this long-term contract position, you will play a pivotal role in ensuring the accuracy and compliance of system changes, particularly related to Workday purge functionality and data retention processes. Your expertise will contribute to maintaining high standards of performance, reliability, and security within the Workday system.<br><br>Responsibilities:<br>• Develop and implement comprehensive test plans and procedures for Workday integrations and purge functionality.<br>• Create detailed test scripts and generate test data to ensure accurate validation of system processes.<br>• Oversee all testing activities, including execution, documentation, and tracking of issues.<br>• Validate data retention processes and purge logic within Workday to ensure compliance with organizational policies.<br>• Conduct usability testing to evaluate system performance, scalability, reliability, and security.<br>• Document and monitor testing progress and results, providing detailed reports to stakeholders.<br>• Collaborate closely with configuration and compliance teams to ensure thorough testing coverage.<br>• Participate in project meetings and deliver status updates to managers and team leads.<br>• Escalate any testing-related issues promptly to ensure timely resolution.<br>• Maintain a structured and organized approach to testing tasks, adhering to deadlines and project goals.
  • 2026-05-19T00:00:00Z
Operations Analyst
  • Horsham, PA
  • onsite
  • Permanent / Full Time
  • 55000 - 70000 USD / Yearly
  • <p>We are looking for an Operations Analyst to join a thriving Third Party Administration firm in the Horsham, Pennsylvania area. In this role, you will provide comprehensive support for defined contribution plans, ensuring compliance, accuracy, and exceptional service for clients. This position offers a collaborative environment where growth and development are highly encouraged.</p><p><br></p><p>Responsibilities:</p><p>• Perform full compliance and administrative services for defined contribution plans, including 401(k), profit sharing, and money purchase pension plans.</p><p>• Conduct asset and trust reconciliations to ensure accurate financial records.</p><p>• Execute compliance and nondiscrimination testing, such as coverage, top-heavy, and 415 limits.</p><p>• Reconcile employee census data and calculate contributions and allocations, including employer match and safe harbor.</p><p>• Prepare valuation and compliance reports to meet regulatory standards.</p><p>• Complete governmental filings, including Forms 5500, 8955-SSA, and 1099-R.</p><p>• Address and correct compliance violations through appropriate correction methods.</p><p>• Provide support for large plan audits and assist with filer requirements.</p><p>• Collaborate with colleagues, plan sponsors, and recordkeepers to achieve client retirement plan goals.</p><p>• Consult on plan design options and compliance matters to ensure optimal client outcomes.</p>
  • 2026-05-01T00:00:00Z
Data Specialist
  • Matawan, NJ
  • onsite
  • Temporary to Hire
  • 23 - 25 USD / Hourly
  • We are looking for a detail-oriented Data Specialist to join a retail food organization in Matawan, New Jersey on a contract basis with the potential for a permanent role. This position supports the accuracy, organization, and upkeep of critical business data while partnering with teams across the company to maintain reliable information and resolve discrepancies. The ideal candidate is analytical, highly organized, and comfortable balancing data administration, issue resolution, and cross-functional communication in a fast-paced office environment.<br><br>Responsibilities:<br>• Maintain accurate product, vendor, store, and employee records across internal databases and business systems.<br>• Set up new item information for merchandising teams and update existing records to reflect current business needs.<br>• Review promotional data and offers carefully, identifying inconsistencies and making corrections before release.<br>• Examine data across multiple applications to verify completeness, consistency, and overall quality standards.<br>• Investigate data-related issues, determine underlying causes, and coordinate fixes with internal stakeholders, including IT when needed.<br>• Perform routine audits and monitor daily reports to detect errors, address exceptions, and support data governance practices.<br>• Assist with system testing, validation activities, and the rollout of data updates to ensure dependable results.<br>• Provide guidance to colleagues on data processes, explain how information flows through business operations, and support training material preparation.
  • 2026-05-18T00:00:00Z
Data Specialist
  • Old Bridge, NJ
  • onsite
  • Permanent / Full Time
  • 45000 - 55000 USD / Yearly
  • <p>Benefits:</p><ul><li>medical</li><li>dental</li><li>vision</li><li>life insurance</li><li>401k</li><li>paid time off</li></ul><p>Responsibilities</p><ul><li>Collect, validate, and maintain accurate data across multiple systems and reports.</li><li>Enter, update, and reconcile data within SAP to ensure consistency and data integrity.</li><li>Develop, maintain, and enhance spreadsheets, dashboards, and reports using Microsoft Excel (including formulas, pivot tables, lookups, and data analysis tools).</li><li>Analyze large datasets to identify trends, discrepancies, and actionable insights.</li><li>Support operational and financial teams with recurring and ad hoc data requests.</li><li>Perform routine data quality checks and audits to ensure accuracy and completeness.</li><li>Document data processes, definitions, and reporting standards.</li></ul><p><br></p>
  • 2026-04-23T00:00:00Z
Inventory Analyst
  • Exton, PA
  • onsite
  • Permanent / Full Time
  • 80000 - 90000 USD / Yearly
  • <p>We have partnered with a financial service company on their search for an Investment Analyst with proven experience extracting and manipulating financial data. This role will consist of analyzing financial data, evaluating investment opportunities, and providing revenue generating insights to support investment decision-making. In addition to conducting comprehensive financial analysis of companies, industries, and markets you will also, perform extensive research, assist with financial modeling, complete risk assessments to help maximize investment returns, and collaborate with portfolio managers, research teams, and other stakeholders to contribute to investment strategies.</p><p><br></p><p>Major Responsibilities</p><p>·      Provide financial analysis, forecasting and reporting </p><p>·      Develop strategic initiatives</p><p>·      Budgeting &amp; Forecasting</p><p>·      Variance Analysis</p><p>·      Generate periodic asset allocation reports</p><p>·      Maintain knowledge of regulations and policies</p><p>·      Integrate financial data</p><p>·      Prepare financial reports with key metrics</p><p>·      Establish financial trends and make recommendations</p><p>·      Resolve data discrepancies</p><p>·      Ensure compliance with relevant financial regulations</p>
  • 2026-05-07T00:00:00Z
Accounting Analyst
  • Holmdel, NJ
  • remote
  • Temporary / Contract
  • 30 - 37 USD / Hourly
  • <p>Robert Half is partnering with a client out of the banking industry for a remote GL Mapping project. Great opportunity to prove yourself for a growing organization that has potential for repeat contracts/extensions.</p><p><br></p><p>Responsibilities:</p><p>• Analyze and align general ledger structures to ensure accurate mapping between accounting frameworks and reporting categories.</p><p>• Perform account reconciliations and investigate variances to maintain the integrity of financial records.</p><p>• Review financial transactions related to lending, repossession activity, and deposit accounts to confirm proper accounting treatment.</p><p>• Partner with accounting and finance stakeholders to resolve discrepancies and improve the consistency of ledger reporting.</p>
  • 2026-05-20T00:00:00Z