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20 results for File Clerk in Philadelphia, PA

Accounts Payable Clerk
  • Allentown, PA
  • onsite
  • Temporary
  • - USD / Hourly
  • We are looking for a detail-oriented Accounts Payable Clerk to join our team on a long-term contract basis. This position involves handling high-volume invoice processing and requires strong organizational skills. The role is fully remote, offering an excellent opportunity to work collaboratively while managing payment operations with accuracy.<br><br>Responsibilities:<br>• Ensure all disbursement requests are supported by proper documentation and correctly assess sales tax on invoices.<br>• Verify file details within Berkone, identify approving managers, and route invoices for approval.<br>• Input purchase order invoices into Workday, resolving import errors from Berkone.<br>• Address exceptions in Berkone's Workday submittal error queue and implement necessary resolutions.<br>• Investigate and resolve issues within Workday's draft invoice queue.<br>• Review vendor statements, addressing outstanding items as instructed.<br>• Identify and troubleshoot invoices stuck in the system to ensure smooth processing.<br>• Maintain strong relationships with vendors to prevent account holds and payment delays.<br>• Provide sales tax exemption certificates upon request to vendors or internal teams.
  • 2025-11-04T20:58:48Z
Data Entry Clerk
  • Willow Grove, PA
  • onsite
  • Temporary
  • - USD / Hourly
  • We are looking for a detail-oriented Data Entry Clerk to join our team in Willow Grove, Pennsylvania. This is a long-term contract position offering an excellent opportunity to contribute to maintaining accurate and organized data systems. The role requires working onsite and will provide valuable experience in a collaborative and fast-paced environment.<br><br>Responsibilities:<br>• Enter and update data accurately into various systems, including databases and spreadsheets.<br>• Review and correct any data discrepancies to ensure high-quality and reliable information.<br>• Organize and manage both electronic and physical documentation for easy accessibility.<br>• Conduct routine checks to maintain data accuracy and consistency.<br>• Work closely with team members to meet deadlines and complete data entry tasks efficiently.<br>• Adhere to established protocols and procedures for data management.<br>• Safeguard sensitive information by following strict confidentiality standards.
  • 2025-10-10T22:14:09Z
Data Entry - 2
  • Readington Township, NJ
  • remote
  • Temporary
  • 17.00 - 18.00 USD / Hourly
  • <p>We are seeking a detail-oriented and organized Data Entry Clerk to join our team in New Jersey. The ideal candidate will be responsible for accurately inputting, verifying, and maintaining policy-related data within proprietary systems, ensuring compliance with established quality standards and procedures. This position offers a long-term contract opportunity with room for growth and development in a collaborative office environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Transfer and update client and policy data across multiple proprietary systems with a high level of accuracy.</li><li>Verify and compile data prior to entry, ensuring completeness and applying appropriate coverages as required.</li><li>Identify and address referral issues, collaborating effectively with agents, underwriters, and internal team members.</li><li>Meet established performance goals:</li><li>Quality: 80% accuracy within 90 days; 95% within 150 days.</li><li>Production: 60 completed entries within 90 days; 90 within 150 days.</li><li>Review, correct, and resolve data errors within 24 hours as directed by team leads or trainers.</li><li>Maintain accurate documentation and follow all established procedures and workflows.</li><li>Manage time effectively to balance independent work with team collaboration.</li><li>Handle multiple priorities while maintaining accuracy, confidentiality, and compliance with company standards.</li><li>Represent the company professionally in all communications and interactions.</li></ul><p><br></p>
  • 2025-10-15T16:59:12Z
Customer Service Representative
  • Newark, DE
  • onsite
  • Permanent
  • 55000.00 - 62000.00 USD / Yearly
  • <p>Wilmington Delaware client, seeks a Customer Service Representative with a positive attitude and willingness to learn and adapt. This Customer Service Representative will engage with customers on order requests and updates, create and update customer files, draft customer quotes, assist with inventory management, fulfill customer orders, submit scheduling forms, attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and provide administrative assistance where needed. The ideal candidate should have great communication skills, strong multi-tasking capabilities, and the ability to thrive within a team environment.</p><p><br></p><p>Major Responsibilities</p><p>·      Fulfill customer inquiries</p><p>·      Order/Vendor Management</p><p>·      Build strong customer relationships</p><p>·      Process Improvement</p><p>·      Sales Support</p><p>·      Maintain customer records</p><p>·      Delivery Tracking</p><p>·      Follow-up with all customer correspondence via phone and email</p><p>·      Ability to transfer documentation into a Paperless Environment</p>
  • 2025-10-29T19:18:56Z
Front Desk Coordinator
  • Philadelphia, PA
  • onsite
  • Temporary
  • 17.10 - 18.00 USD / Hourly
  • <p>We are looking for a personable and organized Front Desk Coordinator to join our team on a contract basis located in the Greater Philadelphia Region. In this role, you will be the first point of contact for visitors and team members, ensuring a welcoming and detail-oriented office environment. This Front Desk Coordinator position offers an excellent opportunity to contribute to the smooth daily operations of our organization.</p><p><br></p><p>What you get to do every single day:</p><p>• Welcome and assist visitors and staff with courtesy and efficiency.</p><p>• Handle incoming and outgoing mail, as well as organize and distribute packages efficiently.</p><p>• Monitor office supplies and replenish inventory to maintain seamless daily operations.</p><p>• Provide administrative support, including scheduling, record maintenance, and document preparation.</p><p>• Ensure the front office area remains clean, organized, and aligned with the company's standards.</p><p>• Respond to phone calls using a multi-line system and direct inquiries appropriately.</p><p>• Assist with concierge services, addressing visitor and employee needs promptly.</p><p>• Collaborate with team members on special projects and tasks as required.</p>
  • 2025-10-16T18:14:08Z
Customer Service Representative
  • Bridgewater, NJ
  • onsite
  • Contract / Temporary to Hire
  • 23.00 - 25.00 USD / Hourly
  • <p>We are seeking a motivated and detail-oriented Customer Service Representative to join our team. In this role, you will provide outstanding service to customers, ensuring inquiries, orders, and concerns are handled efficiently and professionally. This position offers opportunities for growth within the organization while contributing to a culture of excellent customer care.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Enter customer orders accurately and verify details for completeness.</li><li>Communicate order status, shipping dates, and any potential delays to customers.</li><li>Handle special-order requests and ensure appropriate follow-up.</li><li>Manage web-based orders and provide timely updates to relevant teams.</li><li>Log customer feedback, complaints, and resolution details.</li><li>Support internal teams, including marketing and sales, as needed.</li><li>Respond to general inquiries about the company and provide requested information.</li><li>Process payments and verify accuracy of transactions.</li><li>Coordinate with production, shipping, and courier services to resolve order issues.</li><li>Assist with clerical tasks and special projects, such as generating quotes, issuing purchase orders, maintaining records, and producing invoices.</li></ul>
  • 2025-11-03T22:28:41Z
Customer Service Representative
  • Levittown, PA
  • onsite
  • Temporary
  • - USD / Hourly
  • <p><strong>Position: </strong>Customer Support Representative</p><p><strong>Location:</strong> Near Levittown, PA</p><p><strong>Schedule:</strong> Monday–Friday, 8:00am–5:00pm (100% Onsite)</p><p><strong>Type: </strong>Temporary Contract with Potential to Convert to Permanent Based on Business Needs</p><p><br></p><p><strong>Overview:</strong></p><p>We are seeking a proactive and customer-focused Customer Support Representative to manage inbound calls and inquiries from customers and prospective clients. In this role, you’ll be responsible for entering and maintaining customer orders, providing product information, preparing price quotations, and ensuring timely and accurate communication throughout the order process. This position requires strong organizational skills, attention to detail, and the ability to build positive relationships with customers, internal teams, and external partners.</p><p><br></p><p>The ideal candidate is resourceful, self-motivated, and comfortable working in a dynamic environment where priorities may shift based on business needs.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for customers via phone, email, and occasional in-person interactions.</li><li>Enter new customer orders and update, validate, and release existing orders in the system.</li><li>Prepare fabrication orders with clear instructions and drawings, identifying inventory needs as required.</li><li>Verify order accuracy and communicate estimated delivery dates.</li><li>Ensure timely order acknowledgements are sent to customers and corresponding sales representatives (within 24 hours).</li><li>Provide timely and accurate responses to inquiries regarding product availability, lead times, order status, shipping details, and issue resolution.</li><li>Present pricing, credit terms, and related information in alignment with company policies.</li><li>Communicate any changes or delays in shipping schedules promptly.</li><li>Prepare customer quotes or assist the sales team with quoting requests.</li><li>Collaborate with warehouse personnel to ensure smooth processing and timely shipment of orders.</li><li>Communicate with suppliers and occasionally coordinate the purchase of non-stock items when needed.</li><li>Assist with ERP database upkeep, including entry of part and kit details.</li><li>Work closely with outside sales representatives and field teams.</li><li>Identify discrepancies and recommend corrective actions.</li><li>Report customer service concerns or issues in a timely manner.</li><li>Participate actively in sales meetings and internal team discussions.</li></ul><p><br></p><p><strong>Key Performance Objectives:</strong></p><ul><li>Deliver an exceptional customer experience and manage expectations effectively.</li><li>Provide accurate quotes and follow through in a timely manner.</li><li>Maintain error-free order processing and internal documentation.</li></ul>
  • 2025-11-06T14:04:57Z
Receptionist 4
  • Malvern, PA
  • remote
  • Temporary
  • 22.00 - 22.00 USD / Hourly
  • <p>We are looking for a skilled Receptionist to join a team on a contract basis in Malvern, Pennsylvania. This role is ideal for an organized and customer service-oriented individual who thrives in dynamic environments. As the first point of contact, you will play a pivotal role in ensuring smooth communication and operational efficiency within the organization.</p><p><br></p><p>Responsibilities:</p><p>• Dispatch and create work orders using available resources to address client needs effectively.</p><p>• Research and gather necessary information to provide timely resolutions to inquiries.</p><p>• Identify high-priority issues and escalate them appropriately to ensure prompt attention.</p><p>• Route incoming calls to the correct departments or personnel to streamline communication.</p><p>• Conduct follow-up calls to ensure customer satisfaction and resolution of issues.</p><p>• Monitor call queue data and adjust priorities to maintain productivity.</p><p>• Provide precise and timely client work orders to ensure customer satisfaction.</p><p>• Perform accurate data entry using multiple systems and applications.</p><p>• Adhere to client-specific standards and guidelines to meet business objectives.</p><p>• Respond promptly to emergency situations and assist in resolving critical issues.</p>
  • 2025-11-03T13:58:40Z
Customer Service Representative
  • Montgomeryville, PA
  • onsite
  • Contract / Temporary to Hire
  • 22.00 - 23.00 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join a team in Montgomeryville, Pennsylvania. In this fully onsite role, you will be responsible for supporting sales operations, managing order processing, and ensuring exceptional customer service. This is a Contract-to-long-term position, offering the opportunity to transition into an ongoing role based on performance.</p><p><br></p><p>Responsibilities:</p><p>• Process customer orders with accuracy and efficiency, ensuring timely fulfillment.</p><p>• Create and update quotes for customers, addressing their specific needs.</p><p>• Calculate and apply tariff surcharges as required for various transactions.</p><p>• Set up accounts for new customers, vendors, and sales representatives while maintaining accurate records of sales territories.</p><p>• Generate and manage discrepancy reports and corrective actions to resolve issues.</p><p>• Handle backorders to support production needs and ensure customer satisfaction.</p><p>• Establish terms for new customer accounts by acquiring and reviewing credit references.</p><p>• Communicate effectively with customers, addressing inquiries and following up to ensure satisfaction.</p><p>• Utilize Epicor software and Office tools to manage data and streamline processes.</p>
  • 2025-11-05T16:13:50Z
Front Desk Coordinator
  • Wall, NJ
  • onsite
  • Contract / Temporary to Hire
  • 25.00 - 25.00 USD / Hourly
  • <p>We are looking for an organized and personable Front Desk Coordinator to join our team at a cosmetic plastic surgery center located in Monmouth County, New Jersey. This is a Contract to permanent position with the opportunity to transition into a long-term role offering a competitive salary and full benefits. The ideal candidate will play a pivotal role in creating a welcoming environment while efficiently managing front desk operations.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary point of contact for patients and visitors, ensuring a detail-oriented and friendly experience.</p><p>• Manage a multi-line phone system to answer inbound calls and direct them to the appropriate department.</p><p>• Coordinate appointment scheduling and maintain an organized calendar for the practice.</p><p>• Provide concierge-level services by assisting patients with inquiries and ensuring their needs are met.</p><p>• Handle administrative tasks such as maintaining patient records and processing necessary paperwork.</p><p>• Collaborate with team members to support daily operations and uphold the practice’s standards.</p><p>• Maintain the cleanliness and organization of the front desk area.</p><p>• Assist with patient check-in and check-out procedures, ensuring accuracy and efficiency.</p><p>• Uphold confidentiality and compliance with HIPAA regulations.</p><p>• Represent the practice with attention to detail and maintain an appropriate appearance, adhering to the office attire guidelines.</p>
  • 2025-10-27T17:59:02Z
Customer Support Specialist
  • Upper Chichester, PA
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>·      Fulfill customer inquiries</p><p>·      Account Management</p><p>·      Troubleshoot software/hardware issues</p><p>·      Build strong customer relationships</p><p>·      Review and analyze customer feedback</p><p>·      Execute remote desktop sessions for troubleshooting</p><p>·      Maintain customer accounts</p><p>·      Document hardware issues</p><p>·      Troubleshoot data performance inquiries</p><p>·      Complete the RMA process                                                                   </p>
  • 2025-10-20T17:57:31Z
Sales Support Coordinator
  • Wilmington Nt, DE
  • onsite
  • Permanent
  • 45000.00 - 58000.00 USD / Yearly
  • <p>We have partnered with a thriving, manufacturer on their search for an organized Sales Support Coordinator with strong administrative skills. As the Sales Support Coordinator, you will handle tasks such as: preparing reports, assisting the sales team on leads, researching product pricing, handling administrative duties, preparing sales presentations/proposals/contracts, coordinating the ordering process workflow, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>·      Provide administrative support to sales team</p><p>·      Fulfill customer inquiries</p><p>·      Serve as liaison between sales team, clients, and internal departments</p><p>·      Manage and update customer accounts and CRM systems</p><p>·      Resolve pricing issues/errors</p><p>·      Build strong customer relationships</p><p>·      Review and analyze customer feedback</p><p>·      Track sales leads, monitor progress, and ensure follow-up</p><p>·      Provide customer quotes and pricing</p><p>·      Troubleshoot data performance inquiries</p>
  • 2025-10-29T19:14:14Z
Sales Support Administrator
  • Wilmington Nt, DE
  • onsite
  • Permanent
  • 52000.00 - 54000.00 USD / Yearly
  • <p>We have partnered with a global leader on their search for an organized Sales Support Administrator with strong administrative skills. As the Sales Support Administrator, you will handle tasks such as: preparing reports, assisting the sales team on leads, researching product pricing, handling administrative duties, preparing sales presentations/proposals/contracts, coordinating the ordering process workflow, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate the onboarding process for new sales team members, ensuring they are equipped with necessary resources.</p><p>• Oversee the administration of the U.S. fleet program, including maintaining accurate records and compliance.</p><p>• Update and manage territory assignments and employee data to support sales operations.</p><p>• Collaborate with the events team to coordinate attendee lists and deliverables for various events.</p><p>• Handle multiple projects and tasks simultaneously, ensuring timely completion and quality results.</p><p>• Develop a comprehensive understanding of team priorities and ongoing projects to provide effective support.</p><p>• Perform general administrative duties, including data entry and document management, as required.</p><p>• Process invoices and manage accounts payable and receivable in alignment with company procedures.</p>
  • 2025-10-28T17:59:04Z
Customer Support Associate
  • Pipersville, PA
  • onsite
  • Contract / Temporary to Hire
  • - USD / Hourly
  • <p>Customer Support Associate</p><p><strong>Location: </strong>Pipersville, PA</p><p><strong>Schedule: </strong>Monday–Friday, 8:00 AM – 5:00 PM</p><p><strong>Type: </strong>Full-Time, Temporary-to-Hire (Initial Onsite Requirement; Hybrid Potential Later)</p><p><strong>Overview:</strong> A medical equipment distributor based in Pipersville is seeking a proactive and detail-oriented Customer Support Associate to join their team. This role will begin fully onsite, with the potential to transition into a hybrid schedule once training and performance milestones are met. The ideal candidate will have strong communication skills, experience working in a fast-paced environment, and familiarity with order processing, customer service support, and accounting-related tasks.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>Customer Support</p><p>• Serve as the first point of contact for incoming phone calls and customer inquiries.</p><p>• Enter and process sales orders, verify pricing, and send confirmations to customers.</p><p>• Generate purchase orders to vendors and track shipments to ensure timely delivery.</p><p>• Keep customers and sales representatives informed of order status and delivery timelines, including updating internal CRM systems.</p><p>• Assist with inventory control, including preparing shipments, receiving product, and ordering replacement stock as needed.</p><p>• Maintain and update records for equipment sales, warranties, and related documentation.</p><p>• Prepare and distribute weekly sales order status reports.</p><p>• Organize and maintain sales literature and marketing materials.</p><p><br></p><p>Accounts Receivable</p><p>• Create and send invoices for parts and accessory sales.</p><p>• Monitor and follow up on past due payments.</p><p>• Process deposits and record customer payments.</p><p>• Maintain organized filing of closed receivables.</p><p><br></p><p>Accounts Payable</p><p>• Receive and distribute vendor invoices.</p><p>• Enter bills into QuickBooks and process expense submissions.</p><p>• Send ACH notifications and update related payables records.</p><p>• Record commissions for service-related sales.</p><p>• Maintain organized filing of closed payables.</p><p>Administrative Support</p><p>• Provide backup support to customer service and internal sales staff during peak periods or absences.</p><p>• Assist with general office support, supply ordering, and special projects as assigned.</p>
  • 2025-10-31T14:24:06Z
Customer Service Representative
  • Reading, PA
  • onsite
  • Contract / Temporary to Hire
  • 18.00 - 20.00 USD / Hourly
  • <p>We're hiring a detail-oriented <strong>Customer Service Representative</strong> to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow.</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
  • 2025-11-07T14:04:27Z
Customer Service Representative
  • All, PA
  • remote
  • Contract / Temporary to Hire
  • 23.00 - 26.00 USD / Hourly
  • <p>Are you passionate about managing schedules, coordinating projects, and ensuring effective communication with customers? We’re on the lookout for a dynamic Scheduling and Operations Coordinator to oversee work planning, scheduling tasks, and customer communications for Metering and Distributed Energy Resources (DER) projects.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>In this role, you’ll be responsible for:</p><ul><li>Managing and scheduling tasks from immediate execution (T-0) through future planning stages (T-4) for work completed both internally and by contractors.</li><li>Coordinating all Metering and DER-related schedules to ensure timely execution of projects.</li><li>Communicating directly with customers regarding plans, expectations, and timelines for non-large PES projects.</li><li>Tracking the status of contractor projects within the T-4 timeline and adjusting schedules as needed while coordinating with field supervisors.</li><li>Hosting regular work plan meetings with field supervisors, contractors, and planning coordinators to discuss priorities, share updates, and ensure alignment on work expectations and statuses for both the current week and future weeks.</li></ul>
  • 2025-11-03T14:33:56Z
Customer Support Associate
  • Reading, PA
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 22.00 USD / Hourly
  • <p><strong>&#127775; Launch Your Career in Customer Service – Entry-Level Opportunities with Growth! &#127775;</strong></p><p> </p><p>Are you a ready to kick-start your professional journey with a company that invests in your future? We’re hiring for <strong>Entry-Level Customer Service Representatives</strong> at a company that values fresh ideas, a great attitude, and your long-term success.</p><p> </p><p><strong>&#128205; Location:</strong> Reading, PA</p><p><strong>&#128188; Type:</strong> On-site or Hybrid options available</p><p><strong>&#128200; Room to Grow:</strong> YES!</p><p> </p><p><strong>What You’ll Do:</strong></p><ul><li>Be the first point of contact for customers—answering questions, solving problems, and creating a positive experience every time</li><li>Learn our products, services, and systems inside and out</li><li>Collaborate with team members to improve processes and customer satisfaction</li><li>Build your communication, problem-solving, and professional skills daily</li></ul><p><strong>Why You’ll Love It Here:</strong></p><p>✅ Supportive team and hands-on training</p><p>✅ Clear career path and promotions from within</p><p>✅ Management Trainee track available for high-potential team members</p><p>✅ Competitive pay and benefits</p><p>✅ A company culture that celebrates fresh perspectives, personal growth, and your <em>whole</em> self</p>
  • 2025-11-07T14:04:27Z
Customer Service Representative
  • Somerset, NJ
  • onsite
  • Temporary
  • 20.00 - 21.00 USD / Hourly
  • <p>We are seeking a Customer Service Representative to join our team on a long-term contract basis. In this role, you will serve as a key point of contact for our customers, ensuring their needs are met efficiently and effectively. This position offers an excellent opportunity to build lasting relationships while delivering exceptional service and contributing to a collaborative team environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Process customer orders accurately and promptly to ensure seamless transaction flow.</li><li>Manage customer accounts by addressing inquiries and resolving issues to maintain a high level of satisfaction.</li><li>Act as the primary liaison between customers and internal departments to facilitate order fulfillment.</li><li>Handle inbound calls professionally, providing clear and helpful responses to customer questions.</li><li>Utilize Microsoft Excel, Word, and Outlook to track orders, maintain records, and communicate effectively.</li><li>Document all customer interactions in an organized manner for future reference.</li><li>Collaborate with team members to improve processes and enhance service quality.</li><li>Address customer concerns promptly, offering solutions in line with company policies.</li><li>Monitor order status and proactively provide updates to customers.</li><li>Support additional administrative and operational tasks as needed.</li></ul>
  • 2025-10-24T13:24:31Z
Customer Service Representative
  • Allentown, PA
  • onsite
  • Temporary
  • 20.00 - 22.00 USD / Hourly
  • <p>Do you have exceptional communication skills, a passion for helping others, and a knack for solving problems? Robert Half is seeking a Customer Service Representative to join a local and growing organization! We're looking for an enthusiastic and detail-oriented individual to provide top-notch support to our clients and customers, ensuring satisfaction and fostering positive relations.</p><p><br></p><p><strong>About the Role:</strong></p><p>As a skilled Customer Service Representative, you will be the first point of contact for customers, helping resolve inquiries and ensuring an outstanding customer experience. You will:</p><ul><li>Efficiently answer, manage, and document customer inquiries through phone, email, and/or chat platforms.</li><li>Resolve customer issues by identifying solutions and taking ownership of cases from start to finish.</li><li>Maintain up-to-date knowledge of company products and services to provide accurate information and assistance.</li><li>Proactively identify challenges and escalate any complex issues, collaborating with appropriate teams to provide timely resolutions.</li><li>Provide constructive feedback to improve operations and enhance customer support processes.</li></ul><p><br></p>
  • 2025-10-23T18:29:03Z
Relocation Customer Coordinator
  • Somerset, NJ
  • onsite
  • Permanent
  • 40000.00 - 50000.00 USD / Yearly
  • <p>Our client is looking for a dedicated Relocation Customer Coordinator to join our team in the Somerset, New Jersey area. In this role, you will act as the key contact for clients, ensuring smooth coordination and exceptional customer service throughout the relocation process. You will collaborate with service partners, manage documentation, and oversee logistics to deliver top-tier mobility solutions.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary liaison for clients, guiding them through relocation processes to ensure satisfaction and seamless transitions.</p><p>• Coordinate domestic and international mobility services, conducting needs assessments and resolving any issues that arise.</p><p>• Partner with approved service providers to manage logistics efficiently, prioritizing quality and customer satisfaction.</p><p>• Maintain accurate records in client and employee databases, ensuring compliance with documentation standards.</p><p>• Update systems promptly with service progress details from clients, internal teams, and external partners.</p><p>• Adhere to data privacy standards, ensuring secure handling of all sensitive information.</p><p>• Build and sustain positive relationships with clients, service partners, and internal teams to ensure high-quality service delivery.</p><p>• Assist with administrative tasks and contribute to overall operational efficiency.</p><p>• Comply with established quality policies and procedures, supporting audits and ensuring adherence to standards.</p><p>• Identify opportunities for upselling and cross-selling to enhance client benefits while optimizing company profitability.</p>
  • 2025-10-30T21:34:06Z