Search jobs now Find the right job type for you Explore how we help job seekers Contract talent Permanent talent Learn how we work with you Executive search Finance and Accounting Technology Marketing and Creative Legal Administrative and Customer Support Technology Risk, Audit and Compliance Finance and Accounting Digital, Marketing and Customer Experience Legal Operations Human Resources 2026 Salary Guide Demand for Skilled Talent Report Building Future-Forward Tech Teams Job Market Outlook Press Room Salary and hiring trends Adaptive working Competitive advantage Work/life balance Inclusion Browse jobs Find your next hire Our locations

23 results for File Clerk in Philadelphia, PA

General Office Clerk
  • Camden, NJ
  • onsite
  • Temporary
  • 17.00 - 19.25 USD / Hourly
  • <p>We are looking for a detail-oriented General Office Clerk to provide essential clerical support to department managers in Camden, New Jersey. This is a contract position requiring onsite work, offering an excellent opportunity to contribute to organizational efficiency. The role involves a variety of administrative tasks, ensuring smooth daily operations.</p><p><br></p><p>Responsibilities:</p><p>• Perform accurate data entry to maintain and update records.</p><p>• Scan and digitize documents to ensure efficient file management.</p><p>• Organize and maintain physical and electronic files for easy access.</p><p>• Provide general back-office support to assist managers.</p><p>• Handle administrative tasks such as sorting and distributing mail.</p><p>• Ensure proper documentation and compliance with organizational standards.</p><p>• Assist in tracking and reporting clerical activities as needed.</p><p>• Collaborate with team members to support daily office operations.</p>
  • 2025-11-24T22:28:47Z
General Office Clerk
  • Lakewood, NJ
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 20.00 USD / Hourly
  • We are looking for a General Office Clerk to join our team in Lakewood, New Jersey. This is a Contract to permanent position, offering an excellent opportunity to grow within the organization. The role primarily involves scanning documents and providing light clerical support, with occasional lifting of paperwork. Ideal candidates will thrive in a repetitive task environment and demonstrate strong organizational skills.<br><br>Responsibilities:<br>• Operate scanning equipment to digitize various documents accurately and efficiently.<br>• Organize and maintain physical and digital files to ensure easy access and retrieval.<br>• Assist in light clerical tasks for other teams during slower scanning periods.<br>• Handle paperwork, including light lifting, as part of the document management process.<br>• Collaborate with team members to ensure timely completion of administrative tasks.<br>• Communicate effectively with colleagues to coordinate document-related processes.<br>• Adhere to business casual dress code, maintaining a neat and appropriate appearance.<br>• Meet established performance goals and deadlines for assigned tasks.<br>• Ensure attention to detail in all aspects of document handling and organization.<br>• Support shipping functions and appointment scheduling as needed.
  • 2025-11-21T19:18:42Z
Accounts Payable Clerk
  • Allentown, PA
  • onsite
  • Temporary
  • - USD / Hourly
  • We are looking for a detail-oriented Accounts Payable Clerk to join our team on a long-term contract basis. This position involves handling high-volume invoice processing and requires strong organizational skills. The role is fully remote, offering an excellent opportunity to work collaboratively while managing payment operations with accuracy.<br><br>Responsibilities:<br>• Ensure all disbursement requests are supported by proper documentation and correctly assess sales tax on invoices.<br>• Verify file details within Berkone, identify approving managers, and route invoices for approval.<br>• Input purchase order invoices into Workday, resolving import errors from Berkone.<br>• Address exceptions in Berkone's Workday submittal error queue and implement necessary resolutions.<br>• Investigate and resolve issues within Workday's draft invoice queue.<br>• Review vendor statements, addressing outstanding items as instructed.<br>• Identify and troubleshoot invoices stuck in the system to ensure smooth processing.<br>• Maintain strong relationships with vendors to prevent account holds and payment delays.<br>• Provide sales tax exemption certificates upon request to vendors or internal teams.
  • 2025-11-04T20:58:48Z
Data Entry Clerk
  • Wayne, PA
  • onsite
  • Temporary
  • 25.00 - 28.60 USD / Hourly
  • We are looking for a detail-oriented Data Entry Clerk to join our team in Wayne, Pennsylvania. This long-term contract position offers the opportunity to contribute to critical data management tasks while collaborating in a hybrid work environment. The ideal candidate will excel in maintaining accurate records, supporting internal processes, and ensuring seamless communication across departments.<br><br>Responsibilities:<br>• Accurately input and update data in various systems, ensuring consistency and precision.<br>• Monitor inventory levels and track shipments to support order fulfillment processes.<br>• Collaborate with internal teams to gather, share, and update pricing and product information.<br>• Assist in developing and implementing process improvements to enhance operational efficiency.<br>• Maintain and update records to ensure all data is current and easily accessible.<br>• Provide administrative support for cross-departmental communication and coordination.<br>• Update and support the sales team with scheduling, materials, and system updates.<br>• Utilize software tools such as Excel, Salesforce, and Power BI to generate reports and manage data effectively.<br>• Ensure compliance with company policies and procedures during all data entry tasks.<br>• Participate in team meetings to share insights and contribute to project goals.
  • 2025-11-25T15:48:41Z
Data Entry Clerk
  • Center Valley, PA
  • onsite
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • <p>Robert Half is seeking a detail-oriented Data Entry Clerk to join a local organization. This position plays a key role in maintaining accurate business records and ensuring that data is up-to-date, organized, and accessible.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Input, update, and maintain information in company databases and systems</li><li>Review data for accuracy and completeness</li><li>Perform regular audits to identify and resolve data discrepancies</li><li>Handle sensitive and confidential information appropriately</li><li>Generate reports and support data management projects as needed</li><li>Assist with general administrative tasks to support the team</li></ul><p><br></p>
  • 2025-11-21T19:53:45Z
Front Desk Coordinator
  • Wilmington, DE
  • onsite
  • Temporary
  • 22.00 - 24.00 USD / Hourly
  • <p>We are looking for an experienced and proactive Front Desk Coordinator to join a team in Wilmington, Delaware. This is a long-term contract position, offering an excellent opportunity to work in a dynamic and detail-oriented environment. In this role, you will be responsible for ensuring smooth front desk operations and providing outstanding administrative support.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients warmly, ensuring a detail-oriented and welcoming experience.</p><p>• Manage a multi-line phone system, including answering inbound calls and directing them to the appropriate departments.</p><p>• Perform receptionist duties such as scheduling appointments and maintaining records.</p><p>• Provide concierge services to assist clients and staff with any inquiries or requests.</p><p>• Maintain and organize documents using document management software such as FileCenter.</p><p>• Coordinate daily office activities to support efficient operations.</p><p>• Handle incoming mail and deliveries, distributing them appropriately.</p><p>• Assist with administrative tasks, including data entry and file organization.</p><p>• Ensure the front desk area remains neat and presentable at all times.</p><p>• Collaborate with team members to improve workflow and customer satisfaction.</p>
  • 2025-11-13T21:04:09Z
Office Manager/Admin/Receptionist
  • Horsham Area, PA
  • onsite
  • Permanent
  • 60000.00 - 65000.00 USD / Yearly
  • <p>We are looking for a detail-oriented and meticulous Office Manager/Administrative Assistant to join our client's team in the Horsham Area, Pennsylvania. In this on-site role, you will be the first point of contact for guests, clients, and staff while ensuring smooth administrative operations within the office. The ideal candidate will bring excellent organizational skills, a proactive attitude, and the ability to multitask in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Welcome visitors, clients, and staff with a courteous and friendly demeanor.</p><p>• Manage incoming phone calls, direct inquiries, and oversee company correspondence effectively.</p><p>• Coordinate appointments, meeting schedules, and assist with calendar management.</p><p>• Ensure common office areas are organized, clean, and well-stocked.</p><p>• Provide administrative support across departments, including data entry, document preparation, and filing.</p><p>• Oversee procurement of office supplies and coordinate vendor services as needed.</p><p>• Facilitate internal communications by distributing memos, updates, and announcements.</p><p>• Handle sensitive and confidential information with the utmost discretion.</p><p>• Identify and implement improvements to office workflows and processes.</p><p>• Utilize Microsoft Office Suite and other platforms to support office management tasks.</p>
  • 2025-12-01T23:13:33Z
Customer Service Representative
  • Newark, DE
  • onsite
  • Permanent
  • 55000.00 - 62000.00 USD / Yearly
  • <p>Wilmington Delaware client, seeks a Customer Service Representative with a positive attitude and willingness to learn and adapt. This Customer Service Representative will engage with customers on order requests and updates, create and update customer files, draft customer quotes, assist with inventory management, fulfill customer orders, submit scheduling forms, attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and provide administrative assistance where needed. The ideal candidate should have great communication skills, strong multi-tasking capabilities, and the ability to thrive within a team environment.</p><p><br></p><p>Major Responsibilities</p><p>·      Fulfill customer inquiries</p><p>·      Order/Vendor Management</p><p>·      Build strong customer relationships</p><p>·      Process Improvement</p><p>·      Sales Support</p><p>·      Maintain customer records</p><p>·      Delivery Tracking</p><p>·      Follow-up with all customer correspondence via phone and email</p><p>·      Ability to transfer documentation into a Paperless Environment</p>
  • 2025-12-02T20:38:37Z
Service Coordinator
  • Union County, NJ
  • onsite
  • Permanent
  • 60000.00 - 80000.00 USD / Yearly
  • <p>We are looking for a detail-oriented Service Coordinator to manage scheduling, communication, and operational tasks for our service team in Union County, New Jersey. This role involves coordinating with customers, dispatching technicians, and ensuring all service activities are executed efficiently. The ideal candidate thrives in a fast-paced environment, has excellent organizational skills, and is committed to delivering exceptional customer service.</p><p><br></p><p>Responsibilities:</p><p>• Schedule and assign service jobs to technicians, considering skill sets, workloads, and availability.</p><p>• Communicate with customers to confirm appointments, access requirements, and project timelines.</p><p>• Adjust schedules to accommodate emergency requests, delays, or changes in scope.</p><p>• Maintain the service calendar and ensure daily technician schedules are up to date.</p><p>• Provide clear job instructions and expectations to both customers and technicians.</p><p>• Follow up on completed service jobs to ensure customer satisfaction and proper documentation.</p><p>• Process warranty claims and submit required documentation to manufacturers.</p><p>• Monitor technician safety compliance and assist with coordinating training and certifications.</p><p>• Maintain accurate service records, technician timesheets, and job-related documentation.</p><p>• Support inventory coordination by ensuring required parts are available for upcoming service jobs.</p>
  • 2025-11-13T16:08:41Z
Customer Service Representative
  • Bridgewater, NJ
  • onsite
  • Contract / Temporary to Hire
  • 23.00 - 25.00 USD / Hourly
  • <p>We are seeking a motivated and detail-oriented Customer Service Representative to join our team. In this role, you will provide outstanding service to customers, ensuring inquiries, orders, and concerns are handled efficiently and professionally. This position offers opportunities for growth within the organization while contributing to a culture of excellent customer care.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Enter customer orders accurately and verify details for completeness.</li><li>Communicate order status, shipping dates, and any potential delays to customers.</li><li>Handle special-order requests and ensure appropriate follow-up.</li><li>Manage web-based orders and provide timely updates to relevant teams.</li><li>Log customer feedback, complaints, and resolution details.</li><li>Support internal teams, including marketing and sales, as needed.</li><li>Respond to general inquiries about the company and provide requested information.</li><li>Process payments and verify accuracy of transactions.</li><li>Coordinate with production, shipping, and courier services to resolve order issues.</li><li>Assist with clerical tasks and special projects, such as generating quotes, issuing purchase orders, maintaining records, and producing invoices.</li></ul>
  • 2025-11-03T22:28:41Z
Front Desk Coordinator
  • Philadelphia, PA
  • onsite
  • Temporary
  • 16.00 - 18.00 USD / Hourly
  • <p>Robert half is looking for personable and organized Front Desk Coordinator to join a team on a contract basis located in the Greater Philadelphia Region. In this Front Desk Coordinator role, you will be the first point of contact for visitors and team members, ensuring a welcoming and detail-oriented office environment. This Front Desk Coordinator position offers an excellent opportunity to contribute to the smooth daily operations of our organization. Are you a motivated and friendly individual that loves taking initiative? Don't hesitate to click the apply button today and put your talents to the test us! If you have any questions, please contact Hayley Master at 215-568-4580 and mention JO# 03720-0013319040.</p><p><br></p><p>As a Front Desk Coordinator your duties will include but are not limited to:</p><p>• Welcome and assist visitors and staff with courtesy and efficiency.</p><p><br></p><p>• Handle incoming and outgoing mail, as well as organize and distribute packages efficiently.</p><p><br></p><p>• Monitor office supplies and replenish inventory to maintain seamless daily operations.</p><p><br></p><p>• Provide administrative support, including scheduling, record maintenance, and document preparation.</p><p><br></p><p>• Ensure the front office area remains clean, organized, and aligned with the company's standards.</p><p><br></p><p>• Respond to phone calls using a multi-line system and direct inquiries appropriately.</p><p><br></p><p>• Assist with concierge services, addressing visitor and employee needs promptly.</p><p><br></p><p>• Collaborate with team members on special projects and tasks as required.</p>
  • 2025-12-04T01:05:18Z
Customer Service Specialist
  • Newtown Square, PA
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 19.00 USD / Hourly
  • <p>We are looking for a Customer Service Specialist to join a team in Newtown Square, Pennsylvania. This Contract to permanent position offers an excellent opportunity to contribute to customer support operations while utilizing organizational and data management skills. The ideal candidate will have experience with CRM systems and be comfortable handling data entry, customer interactions, and administrative tasks.</p><p><br></p><p>Responsibilities:</p><p>• Provide assistance to sales producers by streamlining sales processes and supporting lead and sales generation efforts.</p><p>• Manage and update client information within a CRM system, ensuring data accuracy and reliability.</p><p>• Perform detailed data entry tasks, including correcting errors and reorganizing spreadsheets for integration into the CRM system.</p><p>• Collaborate with data analysts to ensure accurate data migration and system updates.</p><p>• Handle customer inquiries through inbound and outbound calls, emails, and other communication channels.</p><p>• Maintain schedules by coordinating appointments and managing calendars.</p><p>• Utilize Microsoft Excel for data formatting, sorting, and organizing.</p><p>• Prepare well-organized documents and presentations using Microsoft Word and PowerPoint.</p><p>• Ensure timely responses to customer correspondence while maintaining a high level of service.</p><p>• Monitor and address system inconsistencies to improve operational efficiency.</p>
  • 2025-11-11T18:38:43Z
Customer Support Specialist
  • Upper Chichester, PA
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>·      Fulfill customer inquiries</p><p>·      Account Management</p><p>·      Troubleshoot software/hardware issues</p><p>·      Build strong customer relationships</p><p>·      Review and analyze customer feedback</p><p>·      Execute remote desktop sessions for troubleshooting</p><p>·      Maintain customer accounts</p><p>·      Document hardware issues</p><p>·      Troubleshoot data performance inquiries</p><p>·      Complete the RMA process                                                                   </p>
  • 2025-11-18T22:34:01Z
Sales Support Coordinator
  • Wilmington Nt, DE
  • onsite
  • Permanent
  • 45000.00 - 58000.00 USD / Yearly
  • <p>We have partnered with a thriving, manufacturer on their search for an organized Sales Support Coordinator with strong administrative skills. As the Sales Support Coordinator, you will handle tasks such as: preparing reports, assisting the sales team on leads, researching product pricing, handling administrative duties, preparing sales presentations/proposals/contracts, coordinating the ordering process workflow, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>·      Provide administrative support to sales team</p><p>·      Fulfill customer inquiries</p><p>·      Serve as liaison between sales team, clients, and internal departments</p><p>·      Manage and update customer accounts and CRM systems</p><p>·      Resolve pricing issues/errors</p><p>·      Build strong customer relationships</p><p>·      Review and analyze customer feedback</p><p>·      Track sales leads, monitor progress, and ensure follow-up</p><p>·      Provide customer quotes and pricing</p><p>·      Troubleshoot data performance inquiries</p>
  • 2025-12-02T20:08:39Z
Sales Support Administrator
  • Wilmington Nt, DE
  • onsite
  • Permanent
  • 52000.00 - 54000.00 USD / Yearly
  • <p>We have partnered with a global leader on their search for an organized Sales Support Administrator with strong administrative skills. As the Sales Support Administrator, you will handle tasks such as: preparing reports, assisting the sales team on leads, researching product pricing, handling administrative duties, preparing sales presentations/proposals/contracts, coordinating the ordering process workflow, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate the onboarding process for new sales team members, ensuring they are equipped with necessary resources.</p><p>• Oversee the administration of the U.S. fleet program, including maintaining accurate records and compliance.</p><p>• Update and manage territory assignments and employee data to support sales operations.</p><p>• Collaborate with the events team to coordinate attendee lists and deliverables for various events.</p><p>• Handle multiple projects and tasks simultaneously, ensuring timely completion and quality results.</p><p>• Develop a comprehensive understanding of team priorities and ongoing projects to provide effective support.</p><p>• Perform general administrative duties, including data entry and document management, as required.</p><p>• Process invoices and manage accounts payable and receivable in alignment with company procedures.</p>
  • 2025-12-01T20:38:58Z
Customer Success Specialist
  • Piscataway, NJ
  • onsite
  • Temporary
  • 23.00 - 23.00 USD / Hourly
  • <p>We are looking for a motivated and detail-oriented Customer Success Specialist to join our team in Piscataway, New Jersey. This is a contract position with potential for extension, requiring a hybrid work setup that includes 100% onsite training initially. The role involves delivering exceptional customer service by managing customer interactions and ensuring seamless coordination with various departments to meet service expectations. We are ideally looking for candidates with experience in SAP.</p><p><br></p><p>Responsibilities:</p><p>• Process customer orders, changes, and returns in accordance with established policies and procedures.</p><p>• Investigate shipping and invoicing discrepancies by collaborating with relevant departments and entering data into the customer satisfaction system.</p><p>• Partner with the sales team to exceed customer service goals and maintain high satisfaction levels.</p><p>• Coordinate with the supply chain team to manage embellishment fulfillment, including new logo setups, existing configurations, and delivery timelines.</p><p>• Communicate with supply chain and distribution teams regarding delivery schedules, tracking details, and order activities.</p><p>• Resolve issues related to orders placed on manual hold, ensuring timely solutions.</p><p>• Issue return goods authorizations (RGAs) for customers and manage required documentation.</p><p>• Provide backup support for picking, packing, and shipping literature as needed.</p><p>• Perform additional tasks and responsibilities as assigned to support the team and organizational goals.</p>
  • 2025-11-18T00:48:57Z
Customer Service Representative
  • Emmaus, PA
  • onsite
  • Temporary
  • 17.00 - 20.00 USD / Hourly
  • <p>Robert half is seeking a dependable and proactive <strong>Customer Service Representative</strong> for a confidential opportunity at a leading organization. This is an excellent chance to join a company focused on innovation and high ethical standards, allowing you to contribute to a dynamic and customer-driven environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Serve as the primary contact for customers via phone, email, and chat, delivering prompt and professional support.</li><li>Resolve inquiries, provide product or service information, and address issues to ensure customer satisfaction.</li><li>Document customer interactions accurately and follow up to guarantee resolution.</li><li>Collaborate with internal departments to expedite solutions and relay customer feedback.</li><li>Maintain and update customer records, adhering to company policies and confidentiality.</li></ul><p><br></p>
  • 2025-11-14T16:54:06Z
Customer Service Representative
  • Easton, PA
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 21.00 USD / Hourly
  • <p>Robert Half is seeking a highly motivated Customer Service Representative to join a local team. This role is ideal for a professional who excels in providing outstanding support to clients, demonstrates strong mathematical abilities, and possesses proficiency with Microsoft Suites.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, and chat.</li><li>Accurately process orders, returns, and account changes while applying strong math skills to verify billing, discounts, and calculations.</li><li>Use Microsoft Suites (Excel, Word, Outlook, and PowerPoint) to document interactions, track case status, and generate customer reports.</li><li>Resolve customer issues and follow up to ensure satisfaction and retention.</li><li>Collaborate with internal teams to ensure efficient problem-solving and seamless client experience.</li><li>Maintain high attention to detail in all communications and data entry.</li></ul><p><br></p>
  • 2025-11-17T22:28:59Z
Customer Service Representative
  • Reading, PA
  • onsite
  • Contract / Temporary to Hire
  • 18.00 - 20.00 USD / Hourly
  • <p>We're hiring a detail-oriented <strong>Customer Service Representative</strong> to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow.</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
  • 2025-11-07T14:04:27Z
Customer Support Associate
  • Reading, PA
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 22.00 USD / Hourly
  • <p><strong>&#127775; Launch Your Career in Customer Service – Entry-Level Opportunities with Growth! &#127775;</strong></p><p> </p><p>Are you a ready to kick-start your professional journey with a company that invests in your future? We’re hiring for <strong>Entry-Level Customer Service Representatives</strong> at a company that values fresh ideas, a great attitude, and your long-term success.</p><p> </p><p><strong>&#128205; Location:</strong> Reading, PA</p><p><strong>&#128188; Type:</strong> On-site or Hybrid options available</p><p><strong>&#128200; Room to Grow:</strong> YES!</p><p> </p><p><strong>What You’ll Do:</strong></p><ul><li>Be the first point of contact for customers—answering questions, solving problems, and creating a positive experience every time</li><li>Learn our products, services, and systems inside and out</li><li>Collaborate with team members to improve processes and customer satisfaction</li><li>Build your communication, problem-solving, and professional skills daily</li></ul><p><strong>Why You’ll Love It Here:</strong></p><p>✅ Supportive team and hands-on training</p><p>✅ Clear career path and promotions from within</p><p>✅ Management Trainee track available for high-potential team members</p><p>✅ Competitive pay and benefits</p><p>✅ A company culture that celebrates fresh perspectives, personal growth, and your <em>whole</em> self</p>
  • 2025-11-07T14:04:27Z
Customer Service Representative - Insurance
  • Manheim, PA
  • onsite
  • Permanent
  • 45000.00 - 60000.00 USD / Yearly
  • <p>We are looking for a dedicated Personal Lines Customer Service Representative to join our client in the Lancaster, Pennsylvania area. This role involves assisting clients with their insurance needs, ensuring efficient service, and maintaining compliance with agency and carrier policies. The ideal candidate will thrive in a collaborative environment and be committed to delivering exceptional customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Provide support to the service assistant by managing client tasks from the Personal Lines service inbox.</p><p>• Assist clients with filing auto and home insurance claims and address billing inquiries.</p><p>• Update payment plans and follow up on property inspections to ensure compliance with agency processes.</p><p>• Write and review policies for existing clients, adhering to underwriting guidelines and completing necessary checklists.</p><p>• Conduct policy reviews, identify opportunities for cross-selling or upselling, and work to retain existing client policies.</p><p>• Record customer interactions in the agency management system.</p><p>• Organize daily priorities using desk management standards and maintain a streamlined workflow.</p><p>• Collaborate with the Personal Lines Sales and Service teams to achieve shared goals and enhance customer satisfaction.</p><p>• Build positive relationships with carrier personnel to ensure smooth operations.</p>
  • 2025-11-19T12:38:39Z
Customer Service Representative
  • Metuchen, NJ
  • onsite
  • Permanent
  • 35000.00 - 41000.00 USD / Yearly
  • <p>35,000 - 41,000</p><p><br></p><p>The benefits include Healthcare (Health, Vision, Dental), HSA dollar for dollar match, Paid Holidays Off, 2 weeks PTO, Short/Long Term Disability 100% Company Paid, Life Insurance 100% Company Paid, 401K, and Employee Discounts. </p><p><br></p><p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey. In this role, you will serve as the primary point of contact for customers, ensuring their inquiries are resolved efficiently and with attention to detail. If you thrive in a fast-paced environment and enjoy building relationships while solving problems, this position is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Resolve customer inquiries by troubleshooting product issues and processing warranty claims and return authorizations.</p><p>• Identify opportunities to boost revenue through up-selling and promoting marketing campaigns.</p><p>• Utilize various software platforms, including Navision and ZenDesk, for order entry and customer documentation.</p><p>• Maintain accurate records and documentation in compliance with company procedures.</p><p>• Coordinate with shipping and production teams to ensure timely delivery of products.</p><p>• Assist the Customer Service Manager by preparing written documentation and knowledge-based materials.</p><p>• Maintain a focused and attentive demeanor during interactions with customers and team members.</p><p>• Provide constructive suggestions to improve department processes and efficiency.</p>
  • 2025-11-18T14:58:54Z
Relocation Customer Coordinator
  • Somerset, NJ
  • onsite
  • Permanent
  • 40000.00 - 50000.00 USD / Yearly
  • <p>Our client is looking for a dedicated Relocation Customer Coordinator to join our team in the Somerset, New Jersey area. In this role, you will act as the key contact for clients, ensuring smooth coordination and exceptional customer service throughout the relocation process. You will collaborate with service partners, manage documentation, and oversee logistics to deliver top-tier mobility solutions.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary liaison for clients, guiding them through relocation processes to ensure satisfaction and seamless transitions.</p><p>• Coordinate domestic and international mobility services, conducting needs assessments and resolving any issues that arise.</p><p>• Partner with approved service providers to manage logistics efficiently, prioritizing quality and customer satisfaction.</p><p>• Maintain accurate records in client and employee databases, ensuring compliance with documentation standards.</p><p>• Update systems promptly with service progress details from clients, internal teams, and external partners.</p><p>• Adhere to data privacy standards, ensuring secure handling of all sensitive information.</p><p>• Build and sustain positive relationships with clients, service partners, and internal teams to ensure high-quality service delivery.</p><p>• Assist with administrative tasks and contribute to overall operational efficiency.</p><p>• Comply with established quality policies and procedures, supporting audits and ensuring adherence to standards.</p><p>• Identify opportunities for upselling and cross-selling to enhance client benefits while optimizing company profitability.</p>
  • 2025-10-30T21:34:06Z