We are looking for a dedicated Customer Service Representative to join our team in Jamaica, New York. This is a long-term contract opportunity for professionals passionate about delivering exceptional service and maintaining customer satisfaction. The ideal candidate will handle various customer interactions, ensuring a seamless experience while addressing inquiries efficiently.<br><br>Responsibilities:<br>• Respond promptly to inbound calls, addressing customer inquiries and resolving issues with professionalism.<br>• Process and manage order entries accurately to ensure timely fulfillment.<br>• Deliver exceptional customer service by maintaining a friendly and helpful demeanor during all interactions.<br>• Handle both inbound and outbound calls as needed, ensuring customer needs are met.<br>• Track and document customer interactions and updates in the system for record-keeping purposes.<br>• Collaborate with team members to improve processes and enhance customer satisfaction.<br>• Provide clear and concise information to customers regarding products, services, and policies.<br>• Identify and escalate complex issues to the appropriate team or supervisor when necessary.<br>• Maintain up-to-date knowledge of company offerings to provide accurate support.<br>• Ensure compliance with company guidelines and procedures in all customer interactions.
<p>A busy company in the West Caldwell area is seeking a Commercial Lines Customer Service Representative to join their growing company. This Commercial Lines Customer Service Representative will manage client relationships, ensure accurate policy documentation, and provide exceptional support to our commercial insurance clients. The ideal Commercial Lines Customer Service Representative must have 5+ years of commercial lines experience and has experience with insurance specific systems. Responsibilities of this Commercial Lines Customer Service Representative will include but not be limited to the below.</p><p><br></p><p>Commercial Lines Customer Service Representative Responsibilities:</p><p>• Process various policy-related tasks, including endorsements, certificates of insurance, binders, renewals, and policy changes.</p><p>• Review client policies and documents to ensure accuracy and completeness.</p><p>• Respond to client inquiries about coverage, billing, and policy details in a timely manner.</p><p>• Collaborate with producers and account managers to assist with account servicing and renewal preparations.</p><p>• Maintain up-to-date and accurate client records within agency management systems.</p><p>• Coordinate with insurance carriers to address and resolve service-related issues.</p><p>• Support marketing efforts for policy renewals by gathering necessary underwriting information.</p><p>• Ensure compliance with agency standards and regulatory guidelines in all service activities.</p><p>• Deliver attentive and courteous service to clients and partners, fostering positive relationships.</p><p><br></p><p>This Commercial Lines Customer Service Representative role is paying between $75,000 and $85,000 annually depending on experience. If interested in this Commercial Lines Customer Service Representative position, apply today! </p>
We are looking for a dedicated Customer Service Representative to join our team in New York, New York. In this role, you will be responsible for providing exceptional service to clients and handling administrative tasks efficiently. This is a Contract to permanent position, offering a chance to grow within the Real Estate industry while working onsite for at least three days a week.<br><br>Responsibilities:<br>• Respond to inbound client calls with professionalism and resolve inquiries promptly.<br>• Manage customer interactions through email correspondence, ensuring accurate and timely communication.<br>• Perform data entry tasks to update and maintain records efficiently.<br>• Schedule appointments and coordinate meetings as needed.<br>• Utilize Microsoft Excel and Word to create reports and track relevant information.<br>• Handle inbound and outbound calls to address customer needs effectively.<br>• Process orders and ensure accuracy in entry and follow-ups.<br>• Work collaboratively with the team to ensure seamless service delivery.<br>• Leverage Yardi software to manage property-related tasks and operations.<br>• Maintain a high level of organization and attention to detail in all tasks.
<p>We are looking for a detail-oriented Customer Service Representative to join our team near Lyndhurst, New Jersey. In this long-term contract role, you will play a pivotal part in ensuring seamless order management, effective communication, and exceptional service to our customers. This position requires a proactive approach to handling inquiries, resolving issues, and maintaining accuracy in all customer interactions.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage order entries promptly, ensuring accuracy and timely acknowledgment to customers.</p><p>• Track and modify orders while maintaining consistent communication with the warehouse team.</p><p>• Follow up on urgent orders, including next-day and same-day deliveries, ensuring completion and confirmation before the end of the day.</p><p>• Handle returns, exchanges, and refunds efficiently while adhering to company policies.</p><p>• Provide accurate information regarding products, pricing, and tracking to customers and sales representatives within 24 hours of receiving inquiries.</p><p>• Resolve customer complaints and issues professionally and in a timely manner.</p><p>• Maintain and update customer records and order details in NetSuite.</p><p>• Collaborate with team members and departments to ensure smooth resolution of customer concerns.</p><p>• Report recurring issues to management to facilitate improvements in processes.</p><p>• Suggest enhancements to customer service procedures to optimize the overall customer experience.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Fairfield, New Jersey. This is a long-term contract position that offers a hybrid work schedule, combining in-office and remote work after initial training. The role involves managing service-related tasks, ensuring customer satisfaction, and maintaining accurate records during our busy season.</p><p><br></p><p>Responsibilities:</p><p>• Review service tickets to confirm warranty details, pricing, and product availability.</p><p>• Process and monitor service requests while maintaining accurate documentation.</p><p>• Organize and oversee returns for quality control evaluation, tracking product status.</p><p>• Communicate effectively with technicians, managers, distributors, and contractors to provide updates and resolve issues.</p><p>• Handle high volumes of customer inquiries, averaging 20-30 calls per day, ensuring timely and attentive responses.</p><p>• Input data and service requests accurately into the system, utilizing strong computer skills.</p><p>• Verify product availability and pricing to ensure accurate communication with customers.</p><p>• Participate in comprehensive training, including shadowing experienced team members and studying product details.</p><p>• Collaborate with a team of customer service representatives to ensure seamless operations.</p>
<p>We are looking for a dedicated Patient Care Coordinator to join our team. This Contract position requires a detail-oriented individual who excels in a fast-paced environment and possesses excellent organizational skills. As part of your role, you will be responsible for ensuring smooth patient experiences through effective scheduling and administrative support.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and manage patient appointment scheduling to optimize clinic workflows.</p><p>• Maintain accurate and up-to-date medical records for all patients.</p><p>• Assist patients with inquiries and provide guidance on processes and procedures.</p><p>• Handle inventory management and ensure all supplies are readily available.</p><p>• Prepare and process invoices accurately and in a timely manner.</p><p>• Foster positive relationships with patients to improve retention and satisfaction.</p><p>• Navigate complex situations with professionalism and effective problem-solving skills.</p><p>• Perform multi-tasking duties efficiently in a dynamic and fast-paced environment.</p><p>• Act as the primary contact for patient-facing interactions, ensuring a welcoming atmosphere.</p>
<p>We are seeking a highly organized and client-focused <strong>Customer Service and Account Manager</strong> to join our logistics team. This role is responsible for managing day-to-day operations for apparel clients, ensuring exceptional service, timely deliveries, and strong client relationships. The ideal candidate will have experience in logistics, supply chain, or apparel distribution and possess excellent communication and problem-solving skills.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for assigned apparel clients, managing all inquiries and service requests.</li><li>Oversee order processing, shipment tracking, and delivery schedules to ensure accuracy and timeliness.</li><li>Coordinate with internal teams (warehouse, transportation, and operations) to resolve issues and meet client expectations.</li><li>Monitor inventory levels and assist clients with replenishment planning.</li><li>Prepare and analyze reports on shipment status, performance metrics, and account activity.</li><li>Handle escalations promptly and provide proactive solutions to prevent service disruptions.</li><li>Maintain strong relationships with clients through regular communication and account reviews.</li><li>Identify opportunities for process improvements and upselling additional services.</li></ul><p><br></p>
We are looking for a dedicated Patient Financial Access Facilitator to join our healthcare team in Trumbull, Connecticut. In this role, you will be responsible for overseeing patient registration, scheduling, and insurance verification processes while ensuring high-quality service and compliance with healthcare regulations. This is a long-term contract position offering an opportunity to make a meaningful impact in a fast-paced and collaborative environment.<br><br>Responsibilities:<br>• Manage patient check-in and check-out processes, ensuring accurate collection and update of demographic and financial information.<br>• Schedule patient appointments promptly and accurately, coordinating with clinical staff and addressing patient needs.<br>• Verify insurance eligibility, collect co-payments, and initiate funding referrals according to departmental policies.<br>• Maintain compliance with managed care requirements and healthcare regulations while processing patient visits.<br>• Assist patients requiring special accommodations, such as non-English speakers or individuals with disabilities, to ensure accessibility.<br>• Obtain necessary signatures and authorizations, documenting relevant information in patient accounts.<br>• Monitor and maintain scheduling waitlists, filling open slots efficiently to optimize appointment availability.<br>• Collaborate with the clinical team to ensure seamless patient flow and effective communication.<br>• Uphold confidentiality and professionalism while handling sensitive patient information.<br>• Troubleshoot and resolve issues related to insurance discrepancies or billing concerns.
<p>We are looking for a dedicated Customer Service Manager to join our client in the Kenilworth, NJ area. In this role, you will oversee purchase orders, client communications, and ensure exceptional service and satisfaction to support the sales team. You will collaborate with clients and internal teams to provide seamless service, promote customer loyalty, and drive business growth. We are looking for someone proficient in CRM systems and can improve operational efficiency. </p><p><br></p><p>Responsibilities:</p><p>• Deliver outstanding customer service to enhance client satisfaction and contribute to sales growth.</p><p>• Respond promptly to inquiries, resolving concerns efficiently and professionally.</p><p>• Manage customer service operations for online sales and remote showroom support.</p><p>• Provide sales assistance and support for assigned representative showrooms.</p><p>• Utilize your sales expertise to identify opportunities for upselling and cross-selling luxury products.</p><p>• Gain comprehensive product knowledge to effectively communicate features and benefits to clients.</p><p>• Build and maintain strong relationships with customers to encourage repeat business.</p><p>• Process and oversee sales orders, including delivery coordination and payment execution.</p><p>• Address returns and claims, coordinating with carriers and ensuring proper documentation.</p><p><br></p>
<p>We are looking for a skilled Medical Receptionist to join our healthcare team near Sparta, New Jersey. This position offers the opportunity to work in a fast-paced, detail-oriented environment within the healthcare industry. As part of a long-term contract role, you will play a crucial part in ensuring smooth patient access and front office operations.</p><p><br></p><p>Responsibilities:</p><p>• Review weekly denial reports and resolve issues, including submitting retro authorization requests and front-end appeals.</p><p>• Follow established workflows and promptly escalate any issues to the Supervisor.</p><p>• Ensure strict adherence to confidentiality standards as well as state, federal, and organizational guidelines concerning patient records.</p><p>• Successfully complete required e-learning courses within the first 90 days of employment.</p><p>• Assist with patient scheduling and check-in processes to maintain operational efficiency.</p><p>• Navigate multiple systems effectively while multitasking in a dynamic environment.</p><p>• Perform receptionist duties, including managing patient inquiries and maintaining a welcoming front office.</p><p>• Collaborate with healthcare staff to improve efficiencies and uphold quality standards.</p><p>• Take on additional tasks as assigned to support the team and organizational goals.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team on a contract basis near Rutherford, New Jersey. In this role, you will play a crucial part in ensuring seamless logistics operations by managing customer purchase orders for flooring products and services. Your attention to detail and commitment to providing excellent service will contribute to enhancing our operational efficiency and customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage customer purchase orders, ensuring accuracy and timely completion.</p><p>• Coordinate shipping and fulfillment for flooring products and services.</p><p>• Utilize the Sales and Distribution module to enter and oversee sales and purchase orders.</p><p>• Monitor back-order lists, open billing lists, and scheduled picking/shipping lists to ensure smooth operations.</p><p>• Address customer inquiries and resolve order-related issues promptly and professionally.</p><p>• Collaborate with regional teams to support initiatives aimed at improving service delivery.</p><p>• Maintain proficiency in order management procedures and apply them consistently.</p><p>• Anticipate customer needs and provide proactive solutions to enhance their experience.</p><p>• Track and report on order progress, identifying and addressing potential delays.</p><p>• Contribute to projects focused on streamlining logistics and operational processes.</p>
We are looking for a detail-oriented Automotive Claims Representative to join our team in Rockville Centre, New York. In this role, you will handle a variety of accounting tasks and ensure that claims are processed efficiently and accurately. The ideal candidate thrives in a structured environment and has a solid understanding of accounts payable, accounts receivable, and invoice processing.<br><br>Responsibilities:<br>• Process and manage automotive claims with accuracy and attention to detail.<br>• Handle accounts payable and accounts receivable transactions in a timely manner.<br>• Use QuickBooks to maintain and update financial records.<br>• Review and process invoices to ensure proper documentation and compliance.<br>• Enter data efficiently into accounting systems while maintaining accuracy.<br>• Communicate with clients and vendors to address inquiries and resolve discrepancies.<br>• Assist in reconciling accounts to ensure balanced financial records.<br>• Support the team in preparing reports and documentation as required.<br>• Monitor deadlines and prioritize tasks to meet organizational goals.