<p>We are looking for an experienced Infrastructure Project Manager to oversee and drive the successful completion of a major IT-related project. This long-term contract position is based in Newark, NJ, and requires a proactive leader who can manage project teams, ensure quality assurance, and deliver solutions involving client/server technologies. As a key player in this role, you will interact with cross-functional teams, senior management, and customers to align project goals with organizational objectives.</p><p><br></p><p>Responsibilities:</p><p>• Plan, coordinate, and manage all activities related to the execution of a major IT project, ensuring timely and successful completion.</p><p>• Assemble and lead project teams, assigning individual responsibilities and identifying necessary resources.</p><p>• Develop detailed project schedules and oversee quality assurance processes to meet organizational standards.</p><p>• Collaborate with stakeholders to create project plans, prototypes, and solutions using client/server technologies.</p><p>• Utilize statistical analysis, programming methodologies, and project management tools to optimize project outcomes.</p><p>• Communicate technical concepts and trade-offs to managers and customers who may lack technical expertise.</p><p>• Supervise and mentor team members, handling recruitment, performance reviews, and fostering growth.</p><p>• Maintain strong customer relationships by addressing concerns and ensuring alignment with project goals.</p><p>• Implement policies and procedures to foster efficiency and compliance within the project framework.</p><p>• Design and develop database-driven web applications using technologies such as SQL and World Wide Web tools</p>
We are looking for a creative and detail-oriented Graphic Designer to join our team in Edison, New Jersey. In this role, you will play a key part in developing visually compelling designs that align with our brand vision and marketing goals. If you thrive in a fast-paced environment and have a passion for creating art that resonates with diverse audiences, we encourage you to apply.<br><br>Responsibilities:<br>• Create and design marketing materials such as advertisements, brochures, and digital assets using Adobe Creative Cloud tools.<br>• Develop and maintain consistent branding across all visual communications to enhance brand awareness.<br>• Collaborate with marketing teams to conceptualize and execute creative campaigns.<br>• Design and optimize graphics for both print and digital platforms, ensuring high-quality output.<br>• Utilize tools like Adobe Illustrator, InDesign, and Photoshop to produce engaging and detail-oriented artwork.<br>• Stay updated on design trends to bring fresh and innovative ideas to projects.<br>• Ensure all designs meet company standards and project requirements.<br>• Manage multiple design projects simultaneously while maintaining attention to detail and meeting deadlines.<br>• Provide creative input during brainstorming sessions to elevate marketing strategies.
<p>Robert Half is partnering with a leading global entertainment and media company to recruit a Digital Content Editor to oversee editorial operations for a new consumer-facing digital platform. This site will highlight news, features, and guides to help audiences discover what to watch, supported by engaging multimedia content and global publishing initiatives.</p><p><br></p><p><strong>Duration</strong>: 6-month contract</p><p><strong>Location</strong>: New York, NY (onsite 4 days per week, WFH Fridays)</p><p><strong>Pay</strong>: $47–50/hr</p><p><strong>Hours</strong>: 40 hours/week</p><p><br></p><p><strong>Role Overview</strong></p><p>The Digital Content Editor will own the editorial calendar, lead content planning, and ensure timely publishing across multiple markets and languages. This role requires collaboration with internal teams and external partners to deliver high-quality, engaging, and data-driven content aligned with marketing and brand objectives.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Drive the editorial calendar, coordinating global coverage and campaign priorities.</li><li>Collaborate with content strategists, copywriters, designers, and external agencies to produce articles, guides, and features.</li><li>Partner with PR and Communications teams to publish real-time updates and special event coverage.</li><li>Oversee editorial QA processes to uphold brand, tone, and visual standards.</li><li>Manage workflows for article syndication, editing, and stakeholder feedback.</li><li>Work with SEO specialists to implement keyword strategies and optimize editorial content.</li><li>Support editorial graphics and UX in partnership with design teams.</li><li>Lead proofreading, editing distribution, and publishing across multiple contributors.</li><li>Provide strategic insights and reporting on content performance and engagement.</li></ul>
We are looking for an experienced Adobe Analytics Manager to lead the implementation and optimization of advanced analytics solutions. This role requires expertise in designing strategies that drive data-driven decision-making and enhance web analytics performance. Based in New York, New York, you will work closely with stakeholders to translate business needs into actionable insights.<br><br>Responsibilities:<br>• Oversee the implementation and configuration of Adobe Analytics tools to support business objectives.<br>• Develop and execute strategies to optimize analytics programs and improve data accuracy.<br>• Collaborate with cross-functional teams to gather and document business requirements.<br>• Provide expert consultation on best practices for analytics solutions and data reporting.<br>• Monitor and analyze web traffic data to identify trends and actionable insights.<br>• Deliver clear and concise reports that translate complex data into business strategies.<br>• Train and mentor team members on Adobe Analytics tools and methodologies.<br>• Work with stakeholders to ensure analytics solutions align with organizational goals.<br>• Stay updated on industry trends and emerging tools to continuously enhance the analytics framework.
<p>• Sell new public membership and secure renewals </p><p>• Oversee list management, renewal mailings, communications, website updates, member correspondence including acknowledgments, and benefits fulfillment</p><p>• Design, implement and execute a comprehensive development plan to identify donors to give five and six-figure major gifts</p><p>• Cultivate and maintain existing relationships with face-to-face meetings and hosting at events</p><p>• Research, identify, and engage our community to discover new member prospects at all levels. Will also utilize personal contacts to grow our donor and membership base</p><p>• Plan and execute stewardship and cultivation events to continually engage donors and prospects to communicate philanthropic needs, drive membership and activation</p><p>• Responsible for preparing, writing, and submitting major solicitation letters, membership solicitation letters, acknowledgment letters, thank you letters, and reports</p><p>• Conduct analysis of member and annual fund giving to maximize ROI and build strategies for constant improvement</p><p>• Partner with the Marketing team to create campaigns that increase membership at all levels.</p><p>• Raise funds for additional programmatic support and special projects</p><p>• Help identify, develop, and mentor the development team</p><p>• Partner with Programming to understand upcoming programs and needs from the Development Team to engage members</p><p>• Engage as a Ambassador for social media initiatives by actively sharing social media posts within one’s own networks, to amplify the organization’s reach and foster community engagement</p><p>• Participates in other projects as assigned</p>
<p>We are offering an exciting opportunity in New Jersey for an Application Support Engineer. This role is integral to our operations, with a focus on end-user application architecture, deployment, and support. The successful candidate will work closely with data management and core systems to ensure productivity and operational excellence.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Administer user access, maintaining control over all applications and policies for entitlement allocation. </p><p>• Manage an inventory of application-related content and provide guidance on data hygiene to end-users.</p><p>• Offer first-tier end-user application support and coordinate related application dependency support.</p><p>• Maintain, update, and own the application inventory, including key information about application use and support.</p><p>• Analyze documents and recommend modifications to systems based on user or system design specifications, regulations, industry best practices, and auditor/examiner recommendations.</p><p>• Utilize established project management methodologies to plan, lead, and participate in projects.</p><p>• Manage vendor relationships, defining needs, requirements, and parameters. This includes selection, onboarding, and ongoing management of vendors.</p><p>• Ensure secure computing practices across all areas, actively designing and improving security within core subject areas and across the institution.</p><p>• Prioritize and resolve bridge resolutions and interrupt-driven tasks.</p>
<p>We are in need of a Quality Assurance Analyst to join our team in the insurance industry located in Central, New Jersey. As a Quality Assurance Analyst, you will play a crucial role in ensuring the integrity and quality of our systems and processes. This position involves leading quality assurance initiatives, designing and executing test cases, developing automated test scripts, and validating data accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Lead quality assurance initiatives for Property & Casualty insurance projects, ensuring compliance with quality standards.</p><p>• Team up with cross-functional groups, including developers, business analysts, and product owners, to establish testing strategies.</p><p>• Design, document, and execute extensive test cases derived from business requirements and technical specifications.</p><p>• Keep detailed records of test cases, test outcomes, and defect tracking.</p><p>• Conduct hands-on tests, including functional, regression, integration, and user acceptance testing.</p><p>• Develop and maintain automated test scripts to enhance testing efficiency and coverage.</p><p>• Leverage coding skills to customize and enhance testing frameworks as necessary.</p><p>• Write and execute SQL queries to validate data integrity and accuracy.</p><p>• Analyze and troubleshoot data discrepancies between systems.</p>
<p>We are in search of an IT Director to join our team, located in Upper Bergen County, New Jersey. This role involves overseeing and managing IT-related initiatives, ensuring alignment with our strategic objectives. As an IT Director, you will be working closely with various departments to develop and implement technology solutions that are cost-effective and enhance business performance. </p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><p>• Design and implement secure IT solutions to meet business requirements</p><p>• Oversee the management and implementation of <strong>Business Central, Power BI, Azure</strong>, and other cloud-based solutions</p><p>• Develop IT strategies that are in alignment with business goals and objectives</p><p>• Lead strategic planning initiatives to improve technological capabilities</p><p>• Manage and lead <strong>IT Projects</strong> from initiation to completion, ensuring they are delivered on time and align with business needs</p><p>• Develop and maintain security standards, policies, and best practices across multiple platforms</p><p>• Drive digital transformation efforts to improve operational efficiency</p><p>• Oversee budgeting, resource allocation, and cost optimization for IT projects</p><p>• Manage the IT team, external vendors, and consultants to achieve project goals</p><p>• Ensure robust security and risk management frameworks are in place</p>
<p>We are looking for an experienced Data Engineer to lead the development and management of scalable data systems and analytics frameworks. This role is ideal for someone passionate about transforming data into actionable insights that drive business decisions. Based in Nutley, New Jersey, you will play a key role in supporting product, marketing, and operational strategies through robust data solutions.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Design and implement scalable data pipelines and storage solutions to meet organizational needs.</p><p>• Monitor and analyze platform user behavior to uncover insights and identify opportunities for optimization.</p><p>• Build and maintain analytics dashboards and reporting frameworks for internal teams.</p><p>• Develop schemas, models, and data definitions to support core business operations.</p><p>• Oversee instrumentation of data collection across both backend and frontend systems.</p><p>• Provide ad hoc reporting and data support to enhance product and growth initiatives.</p><p>• Ensure data integrity, accuracy, and performance by implementing industry best practices.</p>
We are looking for a Senior Data Engineer to join our team in New York, New York. In this role, you will be instrumental in designing, developing, and optimizing data pipelines and systems to support business needs. This position requires a strong technical background, a passion for clean coding practices, and expertise in data governance and orchestration.<br><br>Responsibilities:<br>• Develop and maintain scalable data pipelines using Python and Apache Spark, ensuring adherence to clean coding principles.<br>• Implement data governance practices, including data quality management and lineage tracking.<br>• Manage diverse data ingestion patterns to facilitate seamless integration of data sources.<br>• Utilize tools such as Apache Airflow for data orchestration and Docker or Kubernetes for containerization.<br>• Build and maintain CI/CD pipelines to streamline deployment processes.<br>• Collaborate with stakeholders to ensure accountability and entrepreneurialism in daily tasks.<br>• Apply knowledge of cloud platforms like Microsoft Azure and Databricks for advanced data solutions.<br>• Leverage experience with commodity and energy trading data to deliver business-focused insights.
We are looking for an Application Support Engineer to join our team in Irvington, New Jersey. In this role, you will play a critical part in ensuring the stability, functionality, and efficiency of hardware, software, and network systems for our customers. The ideal candidate will possess strong technical expertise and a proactive approach to resolving technical challenges and improving processes.<br><br>Responsibilities:<br>• Diagnose and repair hardware issues related to PCs, laptops, and printers.<br>• Troubleshoot and resolve software and network-related problems efficiently.<br>• Administer and maintain Microsoft Windows Server environments and network equipment.<br>• Provide technical consultation to customers, offering solutions tailored to their needs.<br>• Collaborate with internal teams to design projects aimed at enhancing customer systems and workflows.<br>• Document issues and resolutions in ticketing systems to ensure clear communication and record-keeping.<br>• Generate reports and provide status updates on customer IT infrastructure.<br>• Install, test, troubleshoot, and repair hardware and software systems, including desktops, laptops, and network devices.<br>• Monitor incident trends, identify recurring problems, and implement long-term solutions.<br>• Recommend new products and services to optimize customers’ environments and ensure high performance.
We are looking for a skilled Data Engineer to join our team on a long-term contract basis. In this role, you will contribute to the development and optimization of data pipelines, ensuring the seamless integration of platforms and tools. Based in Jericho, New York, this position offers an exciting opportunity to work with advanced technologies in the non-profit sector.<br><br>Responsibilities:<br>• Design and implement scalable data pipelines to support organizational goals.<br>• Develop and maintain data integration processes using tools such as Apache Spark and Python.<br>• Collaborate with cross-functional teams to leverage Tableau for data visualization and reporting.<br>• Work extensively with Salesforce and NetSuite to optimize data flow and system functionality.<br>• Utilize ETL processes to transform and prepare data for analysis and decision-making.<br>• Apply expertise in Apache Hadoop and Apache Kafka to enhance data processing capabilities.<br>• Troubleshoot and resolve issues within cloud-based and on-premise data systems.<br>• Ensure the security and integrity of all data management practices.<br>• Provide technical support and recommendations for system improvements.
We are looking for a skilled Quality Assurance Tester to join our team in Newark, New Jersey, for a long-term contract position. In this role, you will play a critical part in ensuring the success of testing activities within a higher education environment. You will work closely with implementation partners, stakeholders, and project teams to develop and execute test strategies, manage defects, and ensure seamless integration across functional areas.<br><br>Responsibilities:<br>• Collaborate with implementation partners to define test scopes and align them with project milestones and timelines.<br>• Oversee defect management, resolution tracking, and regression testing to maintain system integrity.<br>• Develop and co-manage comprehensive test strategies, including test case creation, roles, responsibilities, and tool usage.<br>• Provide timely reporting on test results to consultants, workstream leads, and stakeholders, contributing to issue resolution.<br>• Maintain detailed records of test plans, issue logs, and resolutions using designated tools.<br>• Support data conversion, integration, and reporting teams by validating testing processes and outcomes.<br>• Coordinate and participate in core team and cross-functional meetings to communicate overall testing progress.<br>• Plan, schedule, and facilitate testing sessions while escalating critical issues to project leadership.<br>• Lead the development and prioritization of test cases, ensuring dependencies and outcomes are clearly defined.<br>• Collaborate with business users, workstream leads, and partners to ensure alignment across functional areas such as HR and Finance.
We are looking for a skilled and experienced Senior Data Engineer to join our team in New York, New York. This role is ideal for someone who thrives on working with complex datasets, building scalable data solutions, and collaborating with cross-functional teams. If you have a passion for leveraging data to drive strategic decisions, we encourage you to apply.<br><br>Responsibilities:<br>• Design, implement, and maintain scalable data architectures to support business intelligence and analytics needs.<br>• Develop and optimize data pipelines and workflows for efficient data processing and integration.<br>• Collaborate with stakeholders to understand data requirements and translate them into actionable solutions.<br>• Leverage cloud platforms, such as AWS, Azure, or Google Cloud, to manage and enhance data infrastructure.<br>• Utilize Big Data technologies, including Apache Spark and Databricks, to process and analyze large datasets.<br>• Write efficient scripts and perform data manipulation using Python and other relevant programming languages.<br>• Ensure data quality and integrity by implementing robust validation and monitoring processes.<br>• Provide technical guidance and support to team members on best practices in data engineering.<br>• Stay updated on emerging data technologies and tools to continuously improve systems.<br>• Partner with API developers to integrate data systems and enable seamless data access.
<p>We are looking for a visionary VP of IT Operations to oversee and enhance our organization's core technology systems, including Salesforce, SharePoint, and related data platforms. This leadership role involves driving the strategic technology roadmap, managing system integrations, and ensuring data governance while supporting cross-departmental collaboration. The ideal candidate will thrive in a fast-paced, mission-driven environment, demonstrating the ability to lead technical initiatives and deliver scalable, impactful solutions.</p><p><br></p><p>Responsibilities:</p><p>• Lead the management and optimization of key organizational systems, including Salesforce, SharePoint, and data reporting platforms.</p><p>• Develop and execute a comprehensive technology roadmap, aligning system capabilities with strategic business priorities.</p><p>• Administer and configure Salesforce, ensuring seamless integration with third-party tools and internal systems.</p><p>• Create and maintain data governance structures to ensure data quality, consistency, and security across platforms.</p><p>• Build and manage cross-platform reporting and analytics to provide actionable business insights.</p><p>• Oversee SharePoint administration, supporting its use as an effective collaboration and document management tool.</p><p>• Guide and collaborate with external vendors to deliver secure and scalable system enhancements.</p><p>• Provide training and support to users to maximize system adoption and efficiency.</p><p>• Stay informed on the latest Salesforce features and apply relevant updates to improve system functionality.</p><p>• Supervise and develop IT team members, ensuring effective prioritization and coordination of IT initiatives.</p>
<p>We are on the lookout for a Data Engineer in Basking Ridge, New Jersey. (1-2 days a week on-site*) In this role, you will be required to develop and maintain business intelligence and analytics solutions, integrating complex data sources for decision support systems. You will also be expected to have a hands-on approach towards application development, particularly with the Microsoft Azure suite.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Develop and maintain advanced analytics solutions using tools such as Apache Kafka, Apache Pig, Apache Spark, and AWS Technologies.</p><p>• Work extensively with Microsoft Azure suite for application development.</p><p>• Implement algorithms and develop APIs.</p><p>• Handle integration of complex data sources for decision support systems in the enterprise data warehouse.</p><p>• Utilize Cloud Technologies and Data Visualization tools to enhance business intelligence.</p><p>• Work with various types of data including Clinical Trials Data, Genomics and Bio Marker Data, Real World Data, and Discovery Data.</p><p>• Maintain familiarity with key industry best practices in a regulated “GXP” environment.</p><p>• Work with commercial pharmaceutical/business information, Supply Chain, Finance, and HR data.</p><p>• Leverage Apache Hadoop for handling large datasets.</p>
<p>We are looking for an experienced Technical Support Manager to oversee and deliver exceptional technical assistance to our global clientele. This role involves managing and resolving technical issues, supporting various systems, and ensuring smooth operations for end users across multiple channels. The position is based in Cranbury, New Jersey, and requires a proactive, customer-focused individual with a strong technical background.</p><p><br></p><p>Responsibilities:</p><p>• Manage daily technical support operations and resolve support tickets daily with efficiency and accuracy.</p><p>• Provide assistance to end users across multiple channels, each comprising over 100 users, ensuring seamless interaction and resolution of issues.</p><p>• Troubleshoot and resolve issues related to Windows, Linux, and Microsoft SQL Server systems.</p><p>• Support and maintain physical security systems and time and attendance systems to ensure uninterrupted functionality.</p><p>• Utilize Salesforce as a ticketing platform to manage, track, and resolve customer inquiries.</p><p>• Collaborate with global teams to provide after-hours support for critical customer needs when required.</p><p>• Contribute to system optimization by identifying recurring issues and implementing long-term solutions.</p><p>• Maintain detailed documentation of support activities and resolutions to ensure transparency and knowledge sharing.</p><p>• Deliver technical expertise to support ongoing projects and initiatives as needed.</p>
<p>We are looking for an experienced Technical Lead to oversee and guide technical operations in North Brunswick, New Jersey. This role involves managing a diverse team, ensuring quality standards, and driving innovation in product development. The ideal candidate will thrive in a collaborative environment and possess strong leadership skills to manage technical projects effectively.</p><p><br></p><p>Responsibilities:</p><ul><li>Lead and mentor the U.S.-based technical team across multiple sites, driving professional development and team growth.</li><li>Manage quality control systems and champion continuous improvement to optimize operational performance.</li><li>Ensure adherence to internal standards and maintain robust quality management systems.</li><li>Partner with global technical teams to develop and enforce standardized practices.</li><li>Act as the primary technical contact for key clients, delivering customized solutions and addressing specific needs.</li><li>Strategically allocate resources across technical projects to align with business objectives and timelines.</li></ul>
• In-depth knowledge of Azure services across compute, storage, networking and databases.<br>• Hands-on experience with Azure Virtual Machines (VMs), Azure Functions, Azure App Services<br>• Expertise in Azure networking concepts, including Virtual Networks, Subnets, Azure Firewall, Azure Load Balancer, Azure Content Delivery Network (CDN) and VPN Gateway.<br>• Knowledge of Azure SQL Database, Data warehouse, and other database services.<br>• Good understanding of Intra ID, single sign-on (SSO) processes and the integration of applications with Microsoft Intra ID.<br>• Knowledge of various Azure storage options, such as Azure Blob Storage, Azure Table Storage, Azure Queue Storage, and Azure Files.<br>• Thorough understanding of Azure Security best practices and their application.<br>• Experience with Azure Monitor, Azure Log Analytics, and Azure Application Insights for monitoring and logging.<br>• Knowledge of Azure DevOps for continuous integration, continuous deployment (CI/CD), and source code management
<p>We are seeking a strategic and results-driven <strong>Director of Data and Technology</strong> to lead the organization’s data infrastructure, technology integration, and business intelligence initiatives. In this pivotal role, you will oversee vendor relationships, ensure smooth systems integration, and champion data quality and accessibility to drive operational growth and scalability, including processes involved in mergers and acquisitions (M& A).</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Technology & Vendor Management</strong></p><ul><li>Manage a portfolio of SaaS technology solutions; collaborate with team leaders to assess new vendors, evaluate costs, negotiate contracts, and support implementation and integration efforts.</li><li>Oversee and monitor IT expenditures across all software and technology platforms to optimize cost efficiency.</li></ul><p><strong>Data & Business Intelligence</strong></p><ul><li>Develop and sustain business intelligence dashboards tailored to organizational goals, prioritizing data integrity and actionable insights.</li><li>Serve as a subject matter expert in reporting and analysis to support teams with KPI tracking, ensuring reporting accuracy, and identifying automation opportunities to boost efficiency.</li></ul><p><strong>Systems Integration & M& A Support</strong></p><ul><li>Lead enterprise-wide systems integration initiatives for seamless operations across the organization.</li><li>In M& A scenarios:</li><li>▸ <strong></strong>Conduct comprehensive evaluations of acquisition targets' data and systems to assess integrity and compatibility.</li><li>▸ Reconcile and align disparate data structures to ensure consistency and usability.</li><li>▸ Provide leadership with expert guidance on technology changes needed to enable strategic data visibility and performance monitoring.</li></ul><p><strong>Innovation & Strategy</strong></p><ul><li>Stay informed about technology trends and innovations, particularly in the Applied Behavioral Analysis (ABA) sector.</li><li>Identify, evaluate, and recommend emerging tools and practices to enhance organizational efficiency, elevate service quality, or streamline operations.</li></ul><p><strong>Role Scope:</strong></p><ul><li>This is a strategy-focused role designed to lead through growth phases, though it does not involve managing large teams directly at this time.</li></ul><p><br></p>
<p><strong>Job Overview:</strong></p><p>We are seeking an experienced <strong>IT Manager</strong> to oversee and optimize the IT operations of our organization. The ideal candidate will possess a strong background in Jack Henry technologies, extensive leadership experience in managing IT departments, and the ability to steer dynamic teams through multiple ongoing projects in a fast-paced environment. Additionally, the successful candidate will demonstrate financial acumen related to budget preparation, monitoring, and vendor negotiations.</p><p><strong>Responsibilities:</strong></p><ul><li><strong>Leadership & Team Management:</strong> Lead and manage an IT department with diverse teams, fostering collaboration, skill development, and accountability to achieve project milestones and deliverables.</li><li><strong>Jack Henry System Management:</strong> Utilize expertise in Jack Henry financial technology solutions to ensure proper implementation, maintenance, and optimization of systems supporting banking, credit union operations, financial transactions, and business process automation.</li><li><strong>Project Oversight:</strong> Coordinate and prioritize ongoing IT projects, ensuring timely completion while maintaining high standards of quality and performance.</li><li><strong>Budgeting & Financial Management:</strong> Prepare, track, and manage the department’s budget while optimizing costs through effective vendor negotiations.</li><li><strong>Strategy Development:</strong> Advise senior leadership on technology strategies to ensure scalability, security, and compliance with industry regulations.</li><li><strong>Vendor Relationship Management:</strong> Establish and maintain strong relationships with external vendors to maximize the organization’s return on investment.</li><li><strong>Problem Solving:</strong> Analyze and address IT challenges promptly while minimizing disruptions to workflows.</li><li><strong>Staff Training & Development:</strong> Upskill and motivate team members to bridge technology gaps and enhance expertise within the department.</li></ul>
<p>We are seeking a highly skilled and proactive <strong>Application Support Manager</strong> to lead the support and maintenance of enterprise applications, with a strong focus on <strong>SAP BusinessObjects (SAP BO)</strong> and other general business systems. The ideal candidate will have deep expertise in <strong>SQL</strong> and a proven ability to manage cross-functional support initiatives. Prior experience in the <strong>pharmaceutical or biotechnology</strong> industry is highly desirable.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the application support function across core business applications, including SAP BO and other enterprise tools.</li><li>Serve as the escalation point for complex application issues, coordinating with internal teams and third-party vendors.</li><li>Drive root cause analysis and implement preventative measures for recurring incidents.</li><li>Oversee and optimize SQL queries and database interactions to ensure application performance.</li><li>Work closely with business stakeholders to understand requirements, provide solutions, and improve application usage and functionality.</li><li>Maintain application documentation, knowledge bases, and standard operating procedures (SOPs).</li><li>Manage a small team or collaborate with offshore/onshore resources, as applicable.</li><li>Participate in system upgrades, patching, and change management processes.</li><li>Ensure compliance with relevant regulatory and data governance standards, especially within a life sciences environment.</li></ul><p><br></p>
