<p>We are looking for an organized and customer-focused Customer Success Specialist to join our team! In this contract role, you will play a crucial part in ensuring client satisfaction by providing outstanding support and gathering information essential for various internal departments. If you have a background in customer service and enjoy solving problems while maintaining strong client relationships, we encourage you to apply!</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to customer inquiries and resolve issues with professionalism and efficiency.</p><p>• Maintain and update client records using CRM tools and databases.</p><p>• Address and resolve complaints to enhance customer satisfaction.</p><p>• Administrative duties as needed: filing, copying, scanning</p><p><br></p>
<p>We are seeking a highly organized and client-focused <strong>Customer Service and Account Manager</strong> to join our logistics team. This role is responsible for managing day-to-day operations for apparel clients, ensuring exceptional service, timely deliveries, and strong client relationships. The ideal candidate will have experience in logistics, supply chain, or apparel distribution and possess excellent communication and problem-solving skills.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for assigned apparel clients, managing all inquiries and service requests.</li><li>Oversee order processing, shipment tracking, and delivery schedules to ensure accuracy and timeliness.</li><li>Coordinate with internal teams (warehouse, transportation, and operations) to resolve issues and meet client expectations.</li><li>Monitor inventory levels and assist clients with replenishment planning.</li><li>Prepare and analyze reports on shipment status, performance metrics, and account activity.</li><li>Handle escalations promptly and provide proactive solutions to prevent service disruptions.</li><li>Maintain strong relationships with clients through regular communication and account reviews.</li><li>Identify opportunities for process improvements and upselling additional services.</li></ul><p><br></p>
<p>A busy company in the Flanders area is seeking a Customer Service Representative to join their growing organization. This Customer Service Representative will get the chance to join a growing team that offers work schedule flexibility and career advancement. The ideal Customer Service Representative will have prior experience in the manufacturing industry, have business to business customer service experience, and be local to Flanders. Responsibilities of this Customer Service Representative will include but not be limited to the below: </p><p><br></p><p>Customer Service Representative Responsibilities:</p><p>• Process customer orders, quotes, and account requests with precision and efficiency.</p><p>• Collaborate with sales, operations, and logistics teams to guarantee timely delivery and fulfillment.</p><p>• Address and resolve customer concerns professionally, escalating complex issues when necessary.</p><p>• Maintain up-to-date customer records, documentation, and communication logs to ensure accuracy.</p><p>• Track order status, monitor backorders, and oversee delivery timelines to meet customer expectations.</p><p>• Provide clients with detailed product, pricing, and service information.</p><p>• Assist in account management initiatives and contribute to customer retention strategies.</p><p>• Identify opportunities to enhance processes and improve the overall client experience.</p><p><br></p><p>This Customer Service Representative position is paying between $65,000 and $75,000 annually depending on experience. If interested in this Customer Service Representative role, apply today! </p>
We are looking for a success driven Customer Service Representative to join our team in New York, New York. In this long-term contract role, you will be the first point of contact for customers, providing exceptional service and ensuring their needs are met efficiently. This position offers an opportunity to contribute to a non-profit organization by delivering outstanding support and care to its clientele.<br><br>Responsibilities:<br>• Respond promptly and professionally to incoming customer inquiries via phone and other communication channels.<br>• Accurately process and manage customer orders, ensuring all details are entered correctly.<br>• Handle inbound and outbound calls to address customer concerns, provide information, and resolve issues.<br>• Maintain detailed records of customer interactions, transactions, and feedback.<br>• Collaborate with team members to improve service quality and ensure customer satisfaction.<br>• Follow organizational guidelines and standards to deliver consistent and high-quality service.<br>• Address customer complaints with empathy and provide appropriate solutions.<br>• Monitor and prioritize tasks to meet deadlines and service-level agreements.<br>• Provide insights and suggestions to improve customer service processes.
<p>We are looking for a dedicated Customer Service Representative to join our team in White Plains, New York. This is a contract-to-permanent position offering part-time hours, ideal for individuals seeking a dynamic, fast-paced environment. The ideal candidate also has the ability to speak both English and Spanish fluently. </p><p><br></p><p>Responsibilities:</p><p>• Handle inbound and outbound calls efficiently with attention to detail.</p><p>• Collaborate with customers, primarily business-to-business, to resolve inquiries and provide updates.</p><p>• Process credits and create special orders as needed.</p><p>• Maintain accurate records in the internal system and ensure all information is up-to-date.</p><p>• Escalate complex issues to the appropriate department or supervisor.</p><p>• Assist with dispatching tasks to ensure timely deliveries and operations.</p><p>• Participate in on-site training to develop system navigation skills and role-specific expertise.</p><p>• Communicate effectively with team members and customers to foster positive relationships.</p><p>• Adapt to a rotating schedule and demonstrate flexibility in work hours.</p>
We are looking for a dedicated Customer Service Representative to join our team in Jamaica, New York. This is a long-term contract opportunity for professionals passionate about delivering exceptional service and maintaining customer satisfaction. The ideal candidate will handle various customer interactions, ensuring a seamless experience while addressing inquiries efficiently.<br><br>Responsibilities:<br>• Respond promptly to inbound calls, addressing customer inquiries and resolving issues with professionalism.<br>• Process and manage order entries accurately to ensure timely fulfillment.<br>• Deliver exceptional customer service by maintaining a friendly and helpful demeanor during all interactions.<br>• Handle both inbound and outbound calls as needed, ensuring customer needs are met.<br>• Track and document customer interactions and updates in the system for record-keeping purposes.<br>• Collaborate with team members to improve processes and enhance customer satisfaction.<br>• Provide clear and concise information to customers regarding products, services, and policies.<br>• Identify and escalate complex issues to the appropriate team or supervisor when necessary.<br>• Maintain up-to-date knowledge of company offerings to provide accurate support.<br>• Ensure compliance with company guidelines and procedures in all customer interactions.
<p>We are looking for a dedicated Customer Service Representative to join our team in Norwalk, Connecticut. This is a long-term contract position, offering an excellent opportunity to enhance your customer service skills while contributing to a dynamic team environment. The ideal candidate will be responsible for handling customer inquiries, managing orders, and providing exceptional support to ensure client satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming customer inquiries and provide accurate information regarding products and services.</p><p>• Process and manage customer orders efficiently, ensuring all details are accurately recorded.</p><p>• Handle both inbound and outbound calls to address customer needs and resolve issues effectively.</p><p>• Collaborate with internal teams to ensure timely delivery of customer orders and resolve any logistical challenges.</p><p>• Maintain detailed records of customer interactions, transactions, and feedback for future reference.</p><p>• Provide solutions to customer concerns, demonstrating professionalism and empathy.</p><p>• Continuously stay informed about company products and services to offer up-to-date information to clients.</p><p>• Assist with administrative tasks related to customer support and order management.</p><p>• Identify areas for process improvement to enhance customer satisfaction.</p><p>• Ensure compliance with company policies and procedures during all customer interactions.</p>
<p>A busy company in the West Caldwell area is seeking a Commercial Lines Customer Service Representative to join their growing company. This Commercial Lines Customer Service Representative will manage client relationships, ensure accurate policy documentation, and provide exceptional support to our commercial insurance clients. The ideal Commercial Lines Customer Service Representative must have 5+ years of commercial lines experience and has experience with insurance specific systems. Responsibilities of this Commercial Lines Customer Service Representative will include but not be limited to the below.</p><p><br></p><p>Commercial Lines Customer Service Representative Responsibilities:</p><p>• Process various policy-related tasks, including endorsements, certificates of insurance, binders, renewals, and policy changes.</p><p>• Review client policies and documents to ensure accuracy and completeness.</p><p>• Respond to client inquiries about coverage, billing, and policy details in a timely manner.</p><p>• Collaborate with producers and account managers to assist with account servicing and renewal preparations.</p><p>• Maintain up-to-date and accurate client records within agency management systems.</p><p>• Coordinate with insurance carriers to address and resolve service-related issues.</p><p>• Support marketing efforts for policy renewals by gathering necessary underwriting information.</p><p>• Ensure compliance with agency standards and regulatory guidelines in all service activities.</p><p>• Deliver attentive and courteous service to clients and partners, fostering positive relationships.</p><p><br></p><p>This Commercial Lines Customer Service Representative role is paying between $75,000 and $85,000 annually depending on experience. If interested in this Commercial Lines Customer Service Representative position, apply today! </p>
<p>We are looking for a detail-oriented Customer Service Representative to join our team near Rutherford, New Jersey. In this long-term contract position, you will play a vital role in ensuring smooth order management and providing excellent support to customers in the manufacturing industry. This role offers an opportunity to utilize your expertise in customer service and order processing while working in a dynamic and collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Process sales orders and purchase orders efficiently using SAP's Sales and Distribution module.</p><p>• Monitor back-order lists, open billing lists, and scheduled shipping activities to ensure prompt delivery and fulfillment.</p><p>• Coordinate with internal teams to address customer inquiries and resolve order-related issues.</p><p>• Handle inbound and outbound calls professionally to provide timely assistance and support.</p><p>• Maintain accurate records of customer interactions and order statuses.</p><p>• Analyze customer needs to proactively address potential issues and improve satisfaction.</p><p>• Collaborate with the logistics team to manage shipping schedules and ensure timely delivery.</p><p>• Provide detailed updates to customers regarding their orders and any changes.</p><p>• Assist in the preparation of reports and documentation related to order processing.</p><p>• Support continuous improvement initiatives for customer service processes.</p>
<p>Based in our Morristown location, the Technical Inside Sales / Product Specialist plays a key role in supporting customers with expert guidance across product selection, technical application, and project‑specific requirements. This position serves as a primary resource for evaluating specifications, preparing bid proposals, troubleshooting technical issues, and ensuring customers receive accurate, timely, and solutions‑focused support. Must have previous experience in Plumbing & HVAC. </p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Customer & Technical Support</strong></p><ul><li>Serve as a technical resource for customers, advising on product usage, suitability, and alternatives for specific projects.</li><li>Provide guidance on bid proposals, specifications, pricing, and sourcing strategies.</li><li>Troubleshoot technical issues and offer solutions based on product knowledge and experience.</li><li>Conduct product testing and calculations to determine proper calibration for unique applications.</li></ul><p><strong>Sales & Quoting</strong></p><ul><li>Collaborate with inside and outside sales teams to source materials and prepare quotes that meet technical specifications.</li><li>Recommend pricing adjustments and product additions or removals to maintain competitiveness and support business growth.</li><li>Assist customers in obtaining specialty materials through purchase orders or inter‑branch product transfers.</li></ul><p><strong>Customer Relationship Management</strong></p><ul><li>Maintain strong, effective customer relationships by serving as a key point of contact.</li><li>Provide proactive communication regarding long‑lead purchase orders, order changes, and project updates.</li><li>Deliver high‑level customer service to enhance the customer experience and support their business growth.</li></ul><p><strong>Strategic & Operational Support</strong></p><ul><li>Develop strategies to meet and exceed corporate growth goals.</li><li>Monitor market trends and customer needs to recommend inventory and pricing adjustments.</li><li>Act as an extension of the customer, anticipating needs and offering solutions that strengthen the partnership.</li></ul><p><br></p><p><br></p>
<p>40,000 - 50,000</p><p><br></p><p>Benefits:</p><ul><li>medical/dental/vision</li><li>401k</li><li>Bonus structures & increases</li><li>Paid time off</li></ul><p>Our client in the Bridgewater area is looking for a Customer Service Representative for their team. This role will become the vital link between customers and supply chain operations. In this front-facing role, you’ll handle a wide range of customer inquiries, resolve issues with urgency, and help ensure a seamless order experience. You will wear many hats, supporting diverse business needs and collaborating across departments. This position is on-site in office, Monday-Friday with standard office hours.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Address customer inquiries via phone, email, and other channels in a timely manner</li><li>Serve as a liaison between customers and the internal supply chain team, tracking and managing orders through the system</li><li>Accurately resolve issues including broken product, packaging problems, and order discrepancies</li><li>Quickly escalate urgent situations as needed, always focused on delivering positive solutions</li><li>Maintain comprehensive and accurate records within company systems</li></ul><p><br></p>
We are looking for a skilled and detail-oriented Business Analyst to contribute to the development and improvement of our Global Portal. In this role, you will work closely with diverse teams, including Product Management, IT, Operations, and Business Stakeholders, to create solutions that enhance the digital experience for customers. This is a long-term contract position based in Piscataway, New Jersey.<br><br>Responsibilities:<br>• Analyze and document business, functional, and non-functional requirements by conducting workshops, interviews, and system evaluations.<br>• Develop detailed process maps to identify inefficiencies, gaps, and opportunities for optimization and automation.<br>• Collaborate with cross-functional teams to create and maintain clear use cases and workflow diagrams.<br>• Facilitate alignment among Product Management, Development, QA, and Stakeholders to ensure mutual understanding of priorities and requirements.<br>• Support the testing phase by creating test cases, assisting in execution, and validating results during User Acceptance Testing.<br>• Provide training and knowledge transfer for both internal teams and external customers, ensuring seamless adoption of new features.<br>• Act as a subject matter expert for the Global Portal, ensuring consistency in customer experience across different regions and products.<br>• Partner with change management teams to prepare businesses for new portal enhancements and ensure successful implementation.<br>• Coordinate with Product and Program Managers to monitor project progress, address risks, and manage scope adjustments.
<p>We are seeking a highly skilled and detail-oriented Senior Business Analyst to support the design, enhancement, and continuous improvement of our Global Portal<strong>.</strong> This role will partner closely with Product Management, IT, Operations, and Business Stakeholders to define and deliver solutions that drive exceptional digital experiences for our customers.</p><p>The ideal candidate has deep experience in end-to-end process mapping, requirements gathering and documentation, and translating business needs into clear, actionable user stories and use cases. The Sr. BA will play a pivotal role across the solution lifecycle—from ideation to implementation, testing, training, and post-launch support.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Elicit, analyze, and document business, functional, and non-functional requirements through workshops, stakeholder interviews, process analysis, and existing system reviews.</li><li>Create detailed current and future state process maps, identifying gaps, inefficiencies, and opportunities for automation and optimization.</li><li>Develop and maintain comprehensive use cases and process flows in collaboration with cross-functional teams.</li><li>Facilitate alignment between Product Management, Development, QA, and Stakeholders to ensure clear understanding of requirements and priorities.</li><li>Support User Acceptance Testing (UAT)/Operational Readiness Testing (ORT) through test case creation, execution support, and validation of requirements.</li><li>Lead or support training, knowledge transfer, and documentation efforts for internal users and external customers when needed.</li><li>Serve as a subject matter expert (SME) for the Global Portal, ensuring a cohesive and consistent customer experience across products and regions.</li><li>Partner with change management teams to ensure business readiness and successful adoption of portal enhancements.</li><li>Collaborate with Product and Program Managers to track delivery status, mitigate risks, and manage scope changes.</li></ul><p> </p>
<p>The Accounts Receivable Specialist is responsible for managing the full lifecycle of customer receivables for a distribution-focused business. The role includes B2B collections, billing and invoicing, cash application, and account reconciliation. The specialist will work closely with sales, operations, and customer service teams to ensure accurate billing, timely collections, and strong customer relationships. This position requires daily use of Microsoft Dynamics 365 for financial transactions, reporting, and account maintenance.</p><p><br></p><p>Key Responsibilities</p><p><strong>Billing & Invoicing</strong></p><ul><li>Prepare, review, and issue customer invoices in Microsoft Dynamics 365 based on shipment data, purchase orders, and contract terms.</li><li>Validate pricing, quantities, freight charges, and tax calculations prior to invoice release.</li><li>Maintain accurate billing schedules for recurring or contract-based customers.</li><li>Resolve billing discrepancies by coordinating with sales, logistics, and warehouse teams.</li><li>Ensure all invoices comply with company policies and customer requirements (EDI, portals, special formats, etc.).</li></ul><p><strong>B2B Collections</strong></p><ul><li>Manage a portfolio of business accounts and perform proactive outreach to ensure timely payment.</li><li>Conduct collection calls, send follow-up communications, and negotiate payment arrangements when necessary.</li><li>Monitor aging reports and escalate delinquent accounts according to company policy.</li><li>Document all collection activities and customer communications in Microsoft Dynamics 365.</li><li>Collaborate with internal teams to resolve disputes, short-pays, and chargebacks.</li></ul><p><strong>Cash Application & Account Maintenance</strong></p><ul><li>Apply customer payments (ACH, wire, check, credit card) accurately and promptly in Microsoft Dynamics 365.</li><li>Reconcile customer accounts, research unapplied cash, and resolve discrepancies.</li><li>Maintain clean and accurate AR sub-ledgers and support month-end closing activities.</li><li>Prepare AR reports, aging summaries, and collection status updates for management.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Partner with sales and customer service to address customer concerns impacting payment.</li><li>Support credit review processes by providing payment history and account insights.</li><li>Assist with audits, internal controls, and process improvement initiatives.</li></ul>
<p>Our client, a growing organization with a high-volume transactional environment, is partnering with our staffing team to identify a driven <strong>Collections / Accounts Receivable Specialist</strong> to support their finance operations. This is an excellent opportunity for someone who enjoys problem-solving, building customer relationships, and contributing directly to cash flow performance.</p><p><br></p><p>What You’ll Do</p><p>In this role, you’ll manage customer accounts end-to-end while helping reduce outstanding receivables and improve overall collection performance:</p><ul><li>Proactively follow up on past-due accounts through phone, email, and online platforms</li><li>Review aging reports and prioritize collection efforts based on risk, balances, and payment history</li><li>Resolve billing questions and payment discrepancies in partnership with internal teams</li><li>Document collection activity and maintain accurate account records</li><li>Collaborate cross-functionally with billing, cash application, and operations teams to ensure account accuracy</li><li>Identify accounts requiring escalation and recommend next steps when appropriate</li><li>Consistently work toward monthly collection goals and improvements in DSO</li><li>Leverage AR tools and systems to track outreach and streamline workflows</li></ul><p><br></p>
<p><strong>Position Summary</strong></p><p>We are seeking a highly skilled and detail-oriented Senior Business Analyst to support the design, enhancement, and continuous improvement of our Global Portal<strong>.</strong> This role will partner closely with Product Management, IT, Operations, and Business Stakeholders to define and deliver solutions that drive exceptional digital experiences for our customers.</p><p>The ideal candidate has deep experience in end-to-end process mapping, requirements gathering and documentation, and translating business needs into clear, actionable user stories and use cases. The Sr. BA will play a pivotal role across the solution lifecycle—from ideation to implementation, testing, training, and post-launch support.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Elicit, analyze, and document business, functional, and non-functional requirements through workshops, stakeholder interviews, process analysis, and existing system reviews.</li><li>Create detailed current and future state process maps, identifying gaps, inefficiencies, and opportunities for automation and optimization.</li><li>Develop and maintain comprehensive use cases and process flows in collaboration with cross-functional teams.</li><li>Facilitate alignment between Product Management, Development, QA, and Stakeholders to ensure clear understanding of requirements and priorities.</li><li>Support User Acceptance Testing (UAT)/Operational Readiness Testing (ORT) through test case creation, execution support, and validation of requirements.</li><li>Lead or support training, knowledge transfer, and documentation efforts for internal users and external customers when needed.</li><li>Serve as a subject matter expert (SME) for the Global Portal, ensuring a cohesive and consistent customer experience across products and regions.</li><li>Partner with change management teams to ensure business readiness and successful adoption of portal enhancements.</li><li>Collaborate with Product and Program Managers to track delivery status, mitigate risks, and manage scope changes.</li></ul><p><br></p>
<p>The Accounts Receivable Specialist is responsible for managing the full lifecycle of customer receivables for a distribution-focused business. The role includes B2B collections, billing and invoicing, cash application, and account reconciliation. The specialist will work closely with sales, operations, and customer service teams to ensure accurate billing, timely collections, and strong customer relationships. This position requires daily use of Microsoft Dynamics 365 for financial transactions, reporting, and account maintenance.</p><p><br></p><p>Key Responsibilities</p><p><strong>Billing & Invoicing</strong></p><ul><li>Prepare, review, and issue customer invoices in Microsoft Dynamics 365 based on shipment data, purchase orders, and contract terms.</li><li>Validate pricing, quantities, freight charges, and tax calculations prior to invoice release.</li><li>Maintain accurate billing schedules for recurring or contract-based customers.</li><li>Resolve billing discrepancies by coordinating with sales, logistics, and warehouse teams.</li><li>Ensure all invoices comply with company policies and customer requirements (EDI, portals, special formats, etc.).</li></ul><p><strong>B2B Collections</strong></p><ul><li>Manage a portfolio of business accounts and perform proactive outreach to ensure timely payment.</li><li>Conduct collection calls, send follow-up communications, and negotiate payment arrangements when necessary.</li><li>Monitor aging reports and escalate delinquent accounts according to company policy.</li><li>Document all collection activities and customer communications in Microsoft Dynamics 365.</li><li>Collaborate with internal teams to resolve disputes, short-pays, and chargebacks.</li></ul><p><strong>Cash Application & Account Maintenance</strong></p><ul><li>Apply customer payments (ACH, wire, check, credit card) accurately and promptly in Microsoft Dynamics 365.</li><li>Reconcile customer accounts, research unapplied cash, and resolve discrepancies.</li><li>Maintain clean and accurate AR sub-ledgers and support month-end closing activities.</li><li>Prepare AR reports, aging summaries, and collection status updates for management.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Partner with sales and customer service to address customer concerns impacting payment.</li><li>Support credit review processes by providing payment history and account insights.</li><li>Assist with audits, internal controls, and process improvement initiatives.</li></ul><p><br></p>
<p>The Accounts Receivable Specialist is responsible for managing the full lifecycle of customer receivables for a distribution-focused business. The role includes B2B collections, billing and invoicing, cash application, and account reconciliation. The specialist will work closely with sales, operations, and customer service teams to ensure accurate billing, timely collections, and strong customer relationships. This position requires daily use of Microsoft Dynamics 365 for financial transactions, reporting, and account maintenance.</p><p><br></p><p>Key Responsibilities</p><p><strong>Billing & Invoicing</strong></p><ul><li>Prepare, review, and issue customer invoices in Microsoft Dynamics 365 based on shipment data, purchase orders, and contract terms.</li><li>Validate pricing, quantities, freight charges, and tax calculations prior to invoice release.</li><li>Maintain accurate billing schedules for recurring or contract-based customers.</li><li>Resolve billing discrepancies by coordinating with sales, logistics, and warehouse teams.</li><li>Ensure all invoices comply with company policies and customer requirements (EDI, portals, special formats, etc.).</li></ul><p><strong>B2B Collections</strong></p><ul><li>Manage a portfolio of business accounts and perform proactive outreach to ensure timely payment.</li><li>Conduct collection calls, send follow-up communications, and negotiate payment arrangements when necessary.</li><li>Monitor aging reports and escalate delinquent accounts according to company policy.</li><li>Document all collection activities and customer communications in Microsoft Dynamics 365.</li><li>Collaborate with internal teams to resolve disputes, short-pays, and chargebacks.</li></ul><p><strong>Cash Application & Account Maintenance</strong></p><ul><li>Apply customer payments (ACH, wire, check, credit card) accurately and promptly in Microsoft Dynamics 365.</li><li>Reconcile customer accounts, research unapplied cash, and resolve discrepancies.</li><li>Maintain clean and accurate AR sub-ledgers and support month-end closing activities.</li><li>Prepare AR reports, aging summaries, and collection status updates for management.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Partner with sales and customer service to address customer concerns impacting payment.</li><li>Support credit review processes by providing payment history and account insights.</li><li>Assist with audits, internal controls, and process improvement initiatives.</li></ul><p><br></p>
<p><strong>Collections Specialist - long term temporary opportunity</strong></p><p>Industrial/ Manufacturing collections experience only.</p><p>Business to Business collection calls.</p><p>Resolve client short payments, over payments, discrepancies, etc.</p><p>Discuss over due balances with clients in a manner to come up with a resolution.</p><p>Monitor and review clients assigned to you daily</p><p>Escalate efficiently when it becomes necessary to keep clients up to date.</p><p>Escalation may be with sales team, AR Manager or other management. -Must have excellent communication skills.</p><p>Fast paced environment</p><p>Prepare and review reports using CRM and Excel within the A/R department. Experience with AR Aging required</p><p>Understanding of Debits and Credits may be required.</p><p><br></p><p><strong>Job is ON SITE 5 days, no exceptions.</strong></p><p>APPLY NOW for this excellent opportunity with a growing company.</p>
<p><strong>Billing & Collections Specialist</strong></p><p><strong>Hybrid | Norwalk, CT</strong></p><p> <strong>$65,000–$70,000 base salary</strong></p><p><strong>About the Opportunity</strong></p><p>We’re partnering with a <strong>growing, well-established manufacturing and distribution organization</strong> that’s in an active phase of expansion through <strong>recent acquisitions and organic growth</strong>. As the company continues to scale, they’re expanding their Norwalk-based accounting team and adding a <strong>Billing & Collections Specialist</strong> to support increased transaction volume and a more complex customer base.</p><p>This is a great opportunity for someone who enjoys being close to the business, working cross-functionally, and playing a key role in strengthening cash flow and billing operations during a period of growth.</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li>Prepare and issue customer invoices accurately and on time</li><li>Manage collections activities, including following up on past-due balances and resolving discrepancies</li><li>Research and resolve billing issues, short pays, chargebacks, and customer inquiries</li><li>Maintain accurate AR records and customer account information</li><li>Partner closely with sales, customer service, and operations teams to ensure billing accuracy</li><li>Assist with cash application and account reconciliations</li><li>Support month-end close activities related to billing and accounts receivable</li><li>Help improve billing and collections processes as the company continues to scale</li></ul><p><br></p><p><br></p>
<p><strong>Job Overview Summary:</strong></p><p><br></p><p>Experienced IT Support Specialist (Tier 2/3) with a strong background supporting fast-paced manufacturing environments. Skilled in diagnosing complex technical issues, managing enterprise systems, and ensuring reliable network and application performance across production and corporate settings. Proficient in Windows Server/AD, M365 administration, ERP and MES support, and manufacturing hardware/software troubleshooting including production floor systems, barcode scanners, printers, PLC-connected devices, and industrial workstations.</p><p><br></p><p><strong>Job Responsibilities:</strong></p><p><br></p><ul><li>Provide advanced technical support for escalated end-user issues, including hardware, software, and peripheral troubleshooting.</li><li>Set up and configure desktops, laptops, mobile devices, monitors, printers, and other office technology.</li><li>Manage onboarding, offboarding, and equipment lifecycle tracking and reporting.</li><li>Diagnose and resolve intermediate network, server (e.g., Active Directory, DHCP, DNS), and Wi-Fi problems; coordinate with internal senior technical resources and external Managed Service Providers (MSPs) for complex issues.</li><li>Actively troubleshoot, resolve, and participate in projects related to intermediate Wi-Fi, server, and network issues, working in close collaboration with the senior internal team or external Managed Service Providers (MSPs).</li><li>Perform onsite installations and upgrades of operating systems, applications, and security patches.</li><li>Manage user accounts in Active Directory, Microsoft 365, and other systems; handle access requests, MFA support, and onboarding/offboarding tasks.</li><li>Respond to and resolve support tickets in the ITSM platform; ensure accurate documentation and timely follow-up.</li><li>Maintain and track IT assets; update inventory records and manage warranty returns or repairs.</li><li>Support audiovisual systems and video conferencing tools in meeting spaces.</li><li>Conduct preventive maintenance on local IT infrastructure to avoid service disruptions.</li><li>Act as a liaison between end users and senior internal IT teams/MSPs, ensuring clear communication and prompt issue resolution for escalated and intermediate technical issues.</li><li>Participate in and contribute to IT projects including deployments, office moves, system migrations, and infrastructure upgrades (network, server, Wi-Fi).</li><li>Remote Support: Provide advanced technical support via phone, email, chat, or remote session.</li><li>Manage, maintain, and troubleshoot the organization's Voice over IP (VoIP) phone system, including user provisioning, call flow configurations, and endpoint support.</li><li>Contribute to team growth by assisting in training and mentoring staff to improve performance, increase customer satisfaction, and drive efficiencies.</li><li>Proactively identify, document, and implement improvements to IT processes, documentation (e.g., knowledge base), and infrastructure to enhance efficiency, reliability, and security</li></ul>
<p>Rapidly expanding New York City firm is currently seeking an Accounts Receivable / Collections Specialist to join their team. In this role, you will play a critical part in managing accounts receivable and ensuring timely payment collections while maintaining strong relationships with clients and internal stakeholders. This position offers an excellent opportunity to contribute to the financial health of the organization through effective communication and detailed documentation.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage the full accounts receivable process, including billing, reconciliations, and timely collection of outstanding payments.</li><li>Monitor aging reports, identify delinquent accounts, and initiate collection efforts through calls and correspondence.</li><li>Partner with internal teams to resolve discrepancies and maintain accurate account records.</li><li>Ensure compliance with company policies and procedures, as well as applicable laws and regulations.</li><li>Provide exceptional customer service to clients while handling inquiries or disputes related to billing or collections.</li><li>Prepare regular reports on collections activity, outstanding balances, and accounts receivable performance to management.</li><li>Support process improvements to optimize AR functions and enhance efficiency.</li></ul>
- hybrid; 4 days onsite; 1 day remote<br>- contract, potential for permanent <br>- dress code: business casual <br>- parking: free <br>- schedule: Monday-Friday, 9am-5pm (standard business hours are between 8:30am-5pm)<br><br>Job Summary: The Key Account Coordinator and Sales Support Specialist will serve as a developmental role within the Sales function team and will be responsible for connecting with existing and potential customers in order to engage and create a service focused relationship. This role will consist largely of partnering with the sales team and offer support on inside sales activities such as coordination of cargo forecasts and deliveries, prioritization and allocation of vessel space and maintaining customer contracts, tariffs and schedules. Also responsible for cargo quality improvement and customer damage claims. In addition, and as support to outside sales, the Sales Support Specialist will visit to client’s sites and have direct interactions with key stakeholders of our customers in order to understand the customers' needs, inform customers about the Company's offerings, and make suggestions for how the Company's services can effectively suit the customer’s needs.<br><br>Job Responsibilities: <br>• Maintain and initiate contact with existing working level customers to coordinate cargo deliveries.<br>• Maintain accurate customer profiles and files. Share with overseas MOL RORO sales groups.<br>• Review and process new customer registration forms to ensure all required information is complete and accurate.<br>• Review monthly tonnage plans with LM and KAM. Develop optimal plans to effectively serve the customer.<br>• Assist KAM in developing regional sales plans with target accounts and coordinate with overseas MOL RORO sales groups.<br>• Work toward achieving and exceeding individual and group sales budgets (revenue, vehicle volume, and PL.)<br>• Utilize LM data & create and distribute accurate scheduling to existing and future customer base.<br>• FMC filing (Spot and Service contract)<br>• Maintenance of service contract rate list sheet and send to relevant party when changes are made. <br>• Maintain accurate mafi trailer forecasts and distribute same with operations and LM.<br>• Collect information from various media and new sources and share with overseas MOL RORO sales groups.<br>• Oversee pricing requests from MOL website, LM, and Key Account Managers<br>• Responsible for PCC.net contract & tariff creation and maintenance. <br>• Provide assistant for investigation of Account Receivable maintenance and resolving invoice discrepancies.<br>• Provide creative communication and solutions between accounts and the Company<br>• Promote teamwork with primary booking office and primary documentation office as well as overseas MOL<br>RORO sales groups.<br>• Distribute weekly schedules to customers.<br>• Keep customer account records up to date and coordinate with Customer Service to track and follow up on overdue invoices. <br>• Provide support and coverage for the customer service representative during their absence.<br><br><br>Sales Support,Sales Support,,Sales Support,Sales Support,,,Sales Support,Sales S
<p>We are looking for an experienced Accounts Receivable Specialist to join our team in Parsippany, New Jersey. This is a Contract-to-permanent position, offering an excellent opportunity for growth and long-term stability. The ideal candidate will play a key role in managing and optimizing accounts receivable processes, ensuring accuracy, and maintaining strong relationships with clients.</p><p><br></p><p>Responsibilities:</p><p>• Process and reconcile incoming payments, including checks, wires, and credit card transactions.</p><p>• Prepare and issue accurate invoices to customers on a timely basis.</p><p>• Monitor accounts to identify delayed payments, discrepancies, and irregularities.</p><p>• Research and resolve billing issues and discrepancies with customers.</p><p>• Maintain up-to-date and accurate customer account records in accounting systems.</p><p>• Generate aging reports and support month-end close activities.</p><p>• Collaborate with Sales, Customer Service, and Accounting teams to address payment concerns.</p><p>• Assist in audits and ensure compliance with documentation requirements.</p><p>• Work on dispute resolution processes to ensure timely payment.</p><p>• Recommend and implement improvements to accounts receivable procedures and systems.</p>
<p>Our client is seeking a skilled <strong>Payroll Specialist </strong>to join their team in <strong>Summit, New Jersey</strong>. This <strong>Contract to permanent</strong> position requires a dedicated individual with expertise in payroll operations, compliance, and client management. As part of a dynamic organization within the detail-oriented services industry, you will play a pivotal role in ensuring accurate and efficient payroll processing.</p><p><br></p><p><strong>Payroll Specialist Responsibilities:</strong></p><p>• Process payroll in a timely and accurate manner for employees across multiple states.</p><p>• Utilize payroll systems to maintain and update employee records.</p><p>• Address inquiries related to payroll, deductions, and taxes promptly and courteously.</p><p>• Reconcile payroll accounts and generate detailed reports for audits and internal reviews.</p><p>• Ensure proper handling of payroll taxes, deductions, and contributions in compliance with state and federal laws.</p><p>• Collaborate with clients and internal teams to deliver exceptional service and resolve payroll-related issues.</p><p>• Maintain up-to-date knowledge of payroll regulations and implement changes as required.</p><p>• Identify and implement process improvements to enhance payroll efficiency.</p><p>• Provide training or guidance to team members on payroll processes and systems as needed.</p>
