<p><strong>About the Company:</strong></p><p> We are a dynamic and customer-focused organization committed to delivering exceptional service to our clients. Our team values collaboration, professionalism, and a positive attitude, and we are looking for dedicated individuals to join us as Customer Service Representatives.</p><p><strong>Position Summary:</strong></p><p> The Customer Service Representative (CSR) will serve as the primary point of contact for our customers, assisting with inquiries, resolving issues, and providing accurate information. The ideal candidate is detail-oriented, communicative, and passionate about delivering outstanding service.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, or chat</li><li>Resolve customer complaints and provide effective solutions</li><li>Document and maintain accurate records of customer interactions</li><li>Collaborate with internal teams to ensure customer satisfaction</li><li>Follow company policies and procedures to provide consistent service</li><li>Identify opportunities to improve processes and enhance the customer experience</li></ul>
<p>First impressions matter, especially in healthcare environments where professionalism, organization, and patient communication are essential. Robert Half is assisting a medical office in Vista that is seeking a Receptionist / Front Desk Coordinator to manage front desk operations while supporting administrative and billing functions. This position plays an important role in creating a welcoming and organized environment for patients while ensuring that front desk processes run efficiently throughout the day. The Receptionist will greet patients, coordinate appointments, manage incoming calls, and assist with administrative tasks that support the office’s daily workflow.</p><p><br></p><p>In addition to traditional front desk responsibilities, this role also includes assisting with medical billing tasks and ensuring patient information and billing documentation are handled accurately. Our client is seeking someone who is professional, organized, and comfortable interacting with patients while managing administrative responsibilities in a busy healthcare environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Greet patients and manage front desk reception area</li><li>Answer and route incoming phone calls</li><li>Schedule appointments and coordinate patient visits</li><li>Assist with billing documentation and payment processing</li><li>Maintain patient records and administrative documentation</li><li>Support the medical office with general administrative tasks</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Fairfield, Ohio. In this long-term contract role, you will play a key role in providing exceptional support to customers, ensuring their inquiries are addressed efficiently. This position requires a proactive approach to problem-solving, strong communication skills, and the ability to manage multiple tasks in a fast-paced environment.<br><br>Responsibilities:<br>• Respond to customer inquiries via phone, email, or in person, delivering accurate and timely information.<br>• Provide support with general office tasks, ensuring all documentation and processes are handled efficiently.<br>• Conduct research to resolve customer issues or provide in-depth responses to inquiries.<br>• Maintain thorough and effective email correspondence with clients and internal teams.<br>• Assist with hiring-related processes, including scheduling and managing communication with candidates.<br>• Troubleshoot customer concerns and escalate complex issues to the appropriate departments.<br>• Deliver clear and precise communication to ensure customer satisfaction.<br>• Collaborate with team members to improve service delivery and address common challenges.<br>• Stay updated on company products, services, and policies to provide accurate information.<br>• Ensure all customer interactions are logged and documented appropriately.
<p>We are looking for a dedicated and resourceful Customer Success Specialist to join our team in Battle Creek, Michigan. In this contract-to-permanent role, you will provide exceptional customer service and administrative support within a manufacturing company. This position offers the opportunity to grow with the organization and transition to a permanent role as the company continues to expand. This role is 100% onsite, M-F 8am-5pm.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries via phone and email, ensuring prompt and accurate resolutions.</p><p>• Deliver detailed product information and address customer concerns to maintain satisfaction.</p><p>• Support order processing by managing documentation and performing clerical tasks.</p><p>• Organize and maintain office systems to ensure a smooth workflow.</p><p>• Collaborate effectively with team members and management to meet business objectives.</p><p>• Uphold a clean and organized workspace, contributing to a productive environment.</p><p>• Utilize accounting software to support administrative functions without performing accounting tasks.</p><p>• Ensure timely communication and follow-up with customers regarding requests and complaints.</p><p>• Adapt to changing priorities and operate independently to meet deadlines.</p>
WHAT WE’RE LOOKING FOR We’re seeking someone who brings professionalism, patience, and genuine care to every customer interaction. In this role, you’ll be the first point of contact for incoming calls and emails—supporting customers with status updates, questions, general inquiries, and the occasional grievance. You’ll handle a high volume of calls, route inquiries to the right team members, and enter accurate information into our systems.
<ul><li>Greet visitors, clients, and staff in a courteous and professional manner</li><li>Answer and direct a multi-line phone system, taking messages as necessary</li><li>Manage incoming and outgoing mail and packages</li><li>Maintain and organize the reception area to ensure a professional appearance</li><li>Schedule appointments, manage calendars, and coordinate meeting room bookings</li><li>Provide general administrative assistance such as data entry, filing, and document preparation</li><li>Support office operations by ordering supplies and maintaining inventory</li><li>Handle confidential information with discretion and professionalism</li></ul><p><br></p>
<p>Robert Half is partnering with a mission-driven nonprofit organization to identify a Bilingual Customer Service Representative (Spanish/English) who is passionate about supporting the community. This is a great opportunity to join a collaborative team dedicated to making a meaningful impact.</p><p><br></p><p>Work Schedule:</p><p> This position will begin fully onsite to support training and team integration. After the first 6 months, the role will transition to a hybrid schedule (3 days remote, 2 days onsite).</p><p><br></p><p>Key Responsibilities:</p><ul><li>Provide exceptional customer service via phone, email, and in person</li><li>Assist clients with inquiries, applications, and service navigation</li><li>Maintain accurate records and documentation in internal systems</li><li>Collaborate with internal departments to ensure timely service delivery</li><li>Handle sensitive information with confidentiality and professionalism</li></ul>
<p>We are looking for a success-driven and attentive Customer Service Representative to join our team on a contract basis in San Rafael, California. In this role, you will act as a key liaison between customers and showroom staff, ensuring a seamless experience for all visitors and inquiries. If you thrive in a dynamic retail environment and enjoy providing exceptional service, this position is an excellent opportunity to showcase your skills.</p><p><br></p><p>Responsibilities:</p><ul><li>Serve as the primary point of contact for customers via phone, email, and chat, addressing inquiries and resolving concerns promptly</li><li>Handle customer orders, process returns and exchanges, and provide information about products and services</li><li>Resolve customer complaints with patience and professionalism, ensuring customer satisfaction</li><li>Document customer interactions and maintain accurate records in customer management systems</li><li>Collaborate with internal teams to address customer needs and escalate issues when necessary</li><li>Identify opportunities to enhance customer experience and provide feedback to management</li><li>Uphold the company’s values and maintain a high standard of customer care</li><li>Stay up to date with company products, services, and policies</li></ul><p><br></p>
We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction. <br> Respond to customer inquiries via phone, email, chat, or in person in a timely and detail oriented manner Resolve customer questions, concerns, and complaints by providing accurate information and appropriate solutions Process customer requests, orders, returns, or account updates as needed Document customer interactions and maintain accurate records in internal systems Escalate complex or unresolved issues to the appropriate team or supervisor Follow established policies, procedures, and service standards Meet or exceed performance metrics related to quality, productivity, and customer satisfaction Collaborate with internal teams to improve customer experience and resolve recurring issues
We are looking for a proactive Member Services Representative to join our team in Saint Louis, Missouri, on a long-term contract basis. This role is ideal for someone passionate about delivering exceptional customer support while maintaining strong organizational skills in a fast-paced environment. As part of the healthcare and social assistance industry, you will play a key role in ensuring smooth operations and positive member experiences.<br><br>Responsibilities:<br>• Accurately process membership applications, payments, and updates to member records.<br>• Reach out to members for renewals and engagement throughout their membership journey.<br>• Provide support during events, including staffing the member services booth at the Annual Session.<br>• Assemble informational packets, certificates, and other materials for members.<br>• Offer administrative assistance such as greeting visitors and handling inquiries.<br>• Ensure timely and effective communication with members via phone and email.<br>• Maintain a high level of accuracy in data entry and record-keeping.<br>• Collaborate with team members to improve processes and workflows.<br>• Address member concerns with professionalism and problem-solving skills.<br>• Stay informed about membership benefits and program updates to provide accurate information.
<p>We are looking for a receptionist to be responsible for greeting clients and visitors to our client's office. You will be in charge of giving clients directions to various parts of the office, contacting employees regarding visitors, answering phones and taking messages, and sorting and distributing mail. To be successful in this role, you will need excellent written and verbal communication skills, as well as competency in Microsoft Office applications such as Word and Excel. Prior experience as a receptionist is also helpful. <strong>Receptionist Responsibilities:</strong></p><ul><li>Greet clients and visitors with a positive, helpful attitude.</li><li>Assisting clients in finding their way around the office.</li><li>Announcing clients as necessary.</li><li>Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.</li><li>Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans.</li><li>Preparing meeting and training rooms.</li><li>Answering phones in a professional manner, and routing calls as necessary.</li><li>Assisting colleagues with administrative tasks.</li><li>Performing ad-hoc administrative duties.</li><li>Answering, forwarding, and screening phone calls.</li><li>Sorting and distributing mail.</li><li>Hiring, managing, and developing the junior administrative team.</li><li>Provide excellent customer service.</li><li>Scheduling appointments.</li></ul>
<p>Our client is seeking a friendly, organized, and professional Receptionist to join their team. As the first point of contact for visitors and callers, you will play a key role in creating a positive impression and ensuring smooth front desk operations. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and welcome visitors in a warm and professional manner</li><li>Answer, screen, and direct incoming phone calls</li><li>Manage the front desk area to ensure effective communication both internally and externally</li><li>Receive, sort, and distribute daily mail and packages</li><li>Schedule appointments and maintain meeting rooms’ calendars</li><li>Assist with general administrative tasks such as data entry, filing, and document preparation</li><li>Maintain office security by following procedures and controlling access (monitor logbook, issue visitor badges)</li><li>Keep the reception area tidy and presentable</li></ul>
<p>Robert Half is working with a respected nonprofit organization seeking a Bilingual Spanish Customer Service Specialist to support their growing team. This role is ideal for someone who enjoys helping others, thrives in a fast-paced environment, and wants to be part of an organization that makes a real difference in the community.</p><p><br></p><p>Schedule & Work Environment:</p><p> This position will start fully onsite to ensure hands-on training and team collaboration. After successfully completing the first 6 months, employees will transition to a hybrid schedule (3 days remote, 2 days onsite).</p><p>What You’ll Do:</p><ul><li>Serve as a primary point of contact for clients via phone, email, and in-person interactions</li><li>Provide guidance, answer questions, and connect clients with appropriate services</li><li>Enter and update client information with a high level of accuracy</li><li>Coordinate with internal teams to resolve issues and ensure a smooth client experience</li><li>Uphold confidentiality standards when handling sensitive information</li></ul>
<p><strong>About the Role</strong></p><p> Robert Half is partnering with a mission-driven nonprofit organization seeking a compassionate and detail-oriented <strong>Bilingual Customer Service Representative</strong>. This role is ideal for someone passionate about supporting diverse communities and providing exceptional service in both English and Spanish.</p><p>You will serve as a key point of contact for clients, assisting individuals from a variety of backgrounds and ensuring they receive the support and resources they need.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide high-quality customer service in both <strong>English and Spanish</strong> via phone, email, and in person</li><li>Respond to client inquiries and provide accurate information about programs and services</li><li>Assist with intake processes, documentation, and data entry</li><li>Translate and interpret information for Spanish-speaking clients as needed</li><li>Maintain and update client records in internal systems</li><li>Route inquiries to appropriate departments</li><li>Support scheduling and coordination of services</li><li>Handle sensitive and confidential information with professionalism</li></ul><p><br></p>
<p>Our company is seeking a customer-focused, detail-oriented Customer Service Representative to join our administrative and office support team. This essential role serves as the first line of contact for our clients and customers, handling inquiries with professionalism and efficiency. The ideal candidate has excellent communication skills, thrives in fast-paced environments, and is committed to delivering outstanding service. Able to work onsite Monday through Friday</p><p><br></p><p>Responsibilities:</p><p><br></p><ul><li>Respond to customer inquiries via phone, email, and chat in a timely and courteous manner.</li><li>Resolve product or service issues by clarifying complaints, determining cause, and offering viable solutions.</li><li>Maintain detailed records of customer interactions, processing orders, forms, applications, and requests.</li><li>Collaborate with internal teams to support client satisfaction and issue resolution.</li><li>Meet established performance metrics for accuracy, handling time, and customer satisfaction.</li><li>Support other administrative duties, as needed.</li></ul><p><br></p><p><br></p>
<p>Robert Half is working with a fast-growing logistics company in San Diego that is seeking a Customer Service Representative to support their operations and client communication. Logistics organizations depend heavily on strong customer service teams to ensure that shipments, orders, and client requests are handled efficiently and professionally. Our client is looking for a professional who enjoys helping customers, solving problems, and maintaining clear communication throughout the service process. Individuals who succeed in this role tend to be detail oriented, patient, and capable of managing multiple customer requests while maintaining a positive and professional attitude.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, and online systems</li><li>Provide updates on orders, shipments, and service requests</li><li>Coordinate with internal departments to resolve customer concerns</li><li>Maintain accurate records of customer interactions and transactions</li><li>Assist with order entry and service documentation</li><li>Support general administrative tasks within the customer service department</li></ul>
<p>The Front Desk Coordinator is responsible for managing the front desk area, serving as the first point of contact for visitors, clients, and staff. This role involves providing excellent customer service, handling administrative tasks, and ensuring smooth day-to-day front office operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors in a professional and friendly manner</li><li>Answer, screen, and direct incoming phone calls</li><li>Manage appointment scheduling and maintain calendars</li><li>Handle incoming and outgoing mail, packages, and deliveries</li><li>Maintain a clean, organized, and welcoming front desk area</li><li>Provide basic information to clients and direct inquiries appropriately</li><li>Perform administrative duties such as data entry, filing, and document management</li><li>Coordinate with other departments to support office operations</li><li>Monitor office supplies and place orders when needed</li><li>Ensure security procedures are followed (visitor logs, badges, etc.)</li></ul><p><br></p>
<p>Are you passionate about helping others and providing outstanding service? Our team is seeking a Customer Service Representative to deliver a positive experience for our clients and customers. The ideal candidate is energetic, solution-oriented, and enjoys working in a fast-paced environment with abundant opportunities for advancement and professional development within the organization.This position is ideal for individuals who are new to the workforce or have recently completed their college degree. You will be working Monday to Friday onsite.</p><p><br></p><p>Responsibilities:</p><ul><li>Handle incoming customer inquiries via phone, email, and chat in a professional manner</li><li>Resolve issues, answer questions, and provide accurate information about products or services</li><li>Document customer interactions and escalate complex issues as needed</li><li>Maintain a high level of customer satisfaction and meet performance metrics</li><li>Collaborate with team members to ensure the best service possible</li></ul><p><br></p>
<p><strong>About the Role</strong></p><p> Robert Half is partnering with a mission-driven nonprofit organization seeking a compassionate and detail-oriented Customer Service Representative. This role is ideal for someone who is passionate about making a difference in the community while delivering exceptional service and support.</p><p>You’ll serve as a key point of contact for clients, providing information, resolving inquiries, and ensuring a positive experience for individuals seeking assistance.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide high-quality customer service via phone, email, and in person</li><li>Respond to client inquiries and provide accurate information about programs and services</li><li>Assist with intake processes, documentation, and data entry</li><li>Maintain and update client records in internal systems</li><li>Route inquiries to appropriate departments as needed</li><li>Support scheduling and coordination of services</li><li>Handle sensitive information with professionalism and confidentiality</li></ul><p><br></p>
<p>We are looking for a dedicated Member Services Rep to join our client's team in Pearland, Texas, on a contract basis. This position focuses on supporting the Utilization Management department by ensuring accurate and timely processing of authorization requests while maintaining clear communication with providers and members. The role offers an opportunity to contribute to operational efficiency, regulatory compliance, and quality patient care in a health insurance environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle inbound calls from providers, members, and facilities regarding authorization requests, status updates, and coverage questions</li><li>Review and process authorization requests received via phone, fax, and electronic systems</li><li>Create and document authorization cases accurately within utilization management systems or EHR platforms</li><li>Route cases requiring medical necessity review to clinical staff (RNs, LVNs, Medical Directors)</li><li>Communicate authorization determinations to providers and members in compliance with regulatory requirements</li><li>Maintain accurate, timely documentation to support compliance and operational standards</li><li>Collaborate with internal teams to ensure efficient case processing and resolution</li></ul><p><br></p>
<p>We're hiring a detail-oriented <strong>Customer Service Representative</strong> to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow.</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
<p>Administrative Assistant / Receptionist is seeking a highly presentable and detail-oriented Administrative Assistant / Receptionist to support daily front office operations while assisting the HR and Accounting departments. This is a key, client-facing role ideal for someone who thrives in a structured, corporate setting and enjoys balancing administrative responsibilities with receptionist duties.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Front Desk / Reception Duties:</strong></p><ul><li>Greet and assist visitors, clients, and vendors in a professional manner </li><li>Answer and route incoming calls using a multi-line phone system </li><li>Maintain a clean, organized, and welcoming lobby and front office area </li><li>Monitor front door access and ensure office security protocols are followed </li></ul><p><strong>Administrative & Office Support:</strong></p><ul><li>Perform daily filing, scanning, and document management </li><li>Maintain organized records for multiple departments </li><li>Assist with general office tasks, including data entry and supply coordination </li><li>Support internal team members with administrative needs as required </li></ul><p><strong>HR Support (Reporting to HR Generalist):</strong></p><ul><li>Review and organize HRIS files for accuracy and compliance </li><li>Scan and upload employee documentation into HR systems </li><li>Follow up with employees regarding internal policy acknowledgments and signatures </li><li>Assist with onboarding documentation and general HR administrative tasks </li></ul><p><strong>Accounting & Operations Support:</strong></p><ul><li>Provide administrative assistance to the Accounting and Operations teams </li><li>Help maintain accurate documentation and support department workflows </li></ul><p> </p><p> </p><p><br></p><p><b> </b></p><p> </p><p><br></p>
<p>Client Services Administrator </p><p><br></p><p>Are you a highly professional administrator with a passion for helping others? Our wealth management team is seeking a Client Services Administrator to deliver exceptional administrative and client service support in a fast-paced, client-focused office environment.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Meet and greet clients, providing a welcoming and polished first impression</p><p>Answer client and internal phone calls promptly and courteously</p><p>Oversee office operations, ensuring a smooth and efficient workplace</p><p>Schedule, set up, and coordinate client meetings and appointments</p><p>Order office supplies and proactively maintain inventory levels</p><p>Monitor and ensure that all office equipment is fully operable and well stocked</p><p>Collect and process client fees on a monthly basis</p><p>Enter client orders into our internal system with accuracy and attention to detail</p><p>Process account changes and updates at client request</p><p>Handle other general administrative duties as needed to support the team</p><p><br></p><p>Why Join Our Team?</p><p><br></p><p>Direct hire, full-time opportunity with a well-established wealth management firm</p><p>Excellent benefits package, including a robust PTO/Vacation allowance</p><p><br></p><p>How to Apply: Please submit your resume via this job posting and call our office directly to schedule a personal interview at 423-265-5561.</p><p><br></p><p>We look forward to hearing from you—apply today to take the next step in your administrative career!</p>
<p>First impressions matter, and the front desk often sets the tone for the entire organization. Our recruiting team is currently partnering with a growing and well-respected company in North County San Diego that is seeking a professional, organized, and welcoming Receptionist / Front Office Coordinator to serve as the first point of contact for visitors, clients, and internal staff. This position plays a vital role in maintaining a positive and efficient office environment. While many people view reception roles as purely administrative, the reality is that the individual at the front desk often acts as the central hub of communication for the entire office. From coordinating visitors and managing incoming calls to assisting with administrative tasks and supporting internal teams, the Receptionist ensures that daily operations begin and end with professionalism and organization.</p><p><br></p><p>The ideal candidate will be someone who enjoys interacting with people, staying organized, and creating a welcoming and professional office atmosphere. This role is perfect for someone who is detail oriented, reliable, and comfortable managing multiple tasks throughout the day while maintaining a positive and polished demeanor.</p><p>Candidates who thrive in this position tend to take pride in being the person who keeps everything running smoothly. They anticipate needs before they arise, remain calm in busy environments, and enjoy supporting both visitors and colleagues with a high level of professionalism.</p><p><strong>Key Responsibilities</strong></p><ul><li>Greet visitors, clients, and vendors in a professional and welcoming manner</li><li>Manage incoming phone calls and route them to appropriate departments</li><li>Maintain an organized and presentable reception and office area</li><li>Coordinate meeting room schedules and assist with meeting logistics</li><li>Receive and distribute incoming mail and deliveries</li><li>Provide general administrative support to office staff and leadership</li><li>Assist with scheduling, filing, and data entry tasks as needed</li><li>Help ensure the office environment remains organized and efficient</li></ul><p><br></p>
<p>The Bilingual Receptionist will manage front desk operations, greet guests, and assist with administrative coordination while supporting both English- and Spanish-speaking clients. Because reception roles often involve frequent interaction with visitors, staff members, and external partners, this position requires someone who is professional, organized, and comfortable communicating with a wide range of individuals.</p><p><br></p><p>Our client is seeking a friendly and dependable individual who can maintain a positive and welcoming atmosphere while managing front desk responsibilities. Candidates who enjoy helping others, staying organized, and supporting office operations will find this position to be a rewarding opportunity within a collaborative workplace environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Greet visitors and manage front desk reception area</li><li>Answer and route incoming phone calls</li><li>Provide assistance to both English- and Spanish-speaking clients</li><li>Schedule appointments and maintain front desk calendars</li><li>Handle incoming mail and office correspondence</li><li>Provide general administrative support to office staff</li></ul>