<p>Our client, a rapidly growing, well capitalized world class leader in their sector, is recruiting for their new Tax Manager. This highly visible and challenging position will provide hands on tax provision, planning, compliance and tax accounting leadership as the company moves forward with cutting edge new global level projects. This role will work with teams across the company including financial reporting, technical accounting and operations. As a key contributor, this highly visible Tax Manager role will clearly allow you to add your signature on the organization as the company’s global reach expands. As part of the core duties for this challenging Tax Manager role you will have the following key responsibilities:</p><p><br></p><p><strong>Key responsibilities: </strong></p><ul><li>Collaborate on the preparation of quarterly and annual tax provisions, including related financial disclosures.</li><li>Document and manage the reconciliation of GAAP/tax differences impacting ASC 740 tax provisions and broader tax processes.</li><li>Partner with general ledger, financial reporting, and accounting teams to align tax compliance with GAAP standards for business transactions.</li><li>Lead the preparation and review of U.S. and international tax filings, ensuring strict compliance with jurisdictional requirements. </li><li>Conduct technical tax research to inform and enhance planning efforts that minimize tax liabilities while supporting business objectives.</li><li>Monitor changes in tax legislation and manage associated impacts to the organization’s tax profile.</li><li>Respond to tax inquiries or notices, ensuring timely and accurate resolution.</li><li>Contribute to other ad hoc projects and corporate compliance initiatives as needed.</li></ul><p>Our client offers medical benefits as part of their overall compensation package in addition to other robust benefits.</p><p> </p><p>Please submit your resume in confidence to Raj Khanna, Senior Vice President at Robert Half or directly via LinkedIn for immediate consideration for this or one of our other active career opportunities in the Washington Metro area.</p>
<p>We are looking for a detail-oriented GL Manager to join our team in Fairfax, Virginia. In this role, you will oversee the month-end close process, perform account reconciliations, and provide key financial insights. This position is an excellent opportunity to work in the non-profit sector, ensuring accurate financial reporting and compliance.</p><p><br></p><p>Responsibilities:</p><p>• Manage the month-end close process, including the preparation of journal entries and financial analysis.</p><p>• Reconcile monthly bank accounts, ensuring accuracy in cash deposits and credit card processing.</p><p>• Coordinate the integration of bank-cleared checks with accounts payable issued checks.</p><p>• Analyze account activity and resolve discrepancies as needed.</p><p>• Prepare and reconcile intercompany accounts on a monthly basis, ensuring accuracy in financial records.</p><p>• Conduct quarterly analyses of deferred member promotion costs and fulfillment expenses.</p><p>• Perform annual reconciliation and true-up of membership deferred income accounts.</p><p>• Prepare detailed schedules to support the annual audit process and assist with responding to inquiries from auditors.</p><p>• Communicate effectively with internal teams, government auditors, and external agencies regarding financial matters.</p>
<p>Robert Half has a new direct-hire opportunity for an Accounts Receivable Specialist to efficiently manage billing operations and ensure accuracy in processing invoices for both internal and external customers. This is a position with a growing company based in Howard County, MD! This position requires strong organizational skills, attention to detail, and the ability to collaborate effectively with multiple departments to provide exceptional service. If interested, please apply directly to this posting or contact Cody Marshall at Robert half to learn more.</p><p><br></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Generate and submit accurate invoices to customers</li><li>Review contracts and change orders to ensure proper billing compliance</li><li>Work closely with internal and external teams to gather necessary billing information</li><li>Track and follow up on outstanding invoices and resolve billing discrepancies</li><li>Maintain billing schedules and ensure deadlines are met</li><li>Coordinate with the accounting team on accounts receivable and collections</li><li>Respond to client inquiries regarding billing and payment status</li><li>Assist in monthly closing processes and provide billing reports as needed</li><li>Ensure billing procedures comply with internal controls and company policies</li><li>Maintain organized billing records and documentation for audits and internal use</li><li>Making collections calls as needed on outstanding accounts </li><li>Specialist accounting projects as needed</li></ul><p><br></p>
<p>We are looking for a detail-oriented Accounts Payable Clerk to join our team in Glen Burnie, Maryland. In this contract to hire role, you will play a vital part in ensuring smooth financial operations by managing vendor invoices, reconciling statements, and supporting overall accounts payable processes. If you have a strong background in accounts payable and excel in working with financial systems, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Process vendor invoices with accuracy and attention to detail, ensuring timely payment.</p><p>• Reconcile vendor statements to resolve discrepancies and maintain accurate records.</p><p>• Enter invoices into the financial system while adhering to company policies and procedures.</p><p>• Collaborate with vendors and internal teams to address payment inquiries and issues.</p><p>• Maintain organized and up-to-date accounts payable files for audit and reporting purposes.</p><p>• Assist with month-end closing tasks related to accounts payable.</p><p>• Utilize Microsoft Excel to manage data, perform calculations, and generate reports.</p><p>• Monitor accounts payable aging reports to ensure proper follow-up and resolution.</p><p>• Support the implementation of process improvements within the accounts payable function.</p>
<p>A large service company is seeking a Billing Specialist to work in their Bethesda Office. </p><p><br></p><p>Duties include:</p><p><br></p><ul><li>High-volume, time-based billing (T& M) driven by employee timesheets.</li><li>Responsible for processing and applying large volumes of incoming customer payments to open invoices.</li><li>Reconciliations</li></ul>
<p>Job Summary:</p><p>We are seeking a creative and detail-oriented Front-End Web Developer with a strong background in Figma and experience working with Content Management Systems (CMS). The ideal candidate will be responsible for translating UI/UX designs into responsive, high-performance web interfaces and maintaining CMS-driven websites.</p><p>Key Responsibilities:</p><ul><li>Collaborate with designers to convert Figma mockups into pixel-perfect, responsive web pages.</li><li>Develop and maintain front-end components using HTML, CSS, JavaScript, and modern frameworks (e.g., React, Vue.js).</li><li>Integrate and customize CMS platforms such as WordPress, Drupal, or Contentful.</li><li>Ensure cross-browser compatibility and optimize performance across devices.</li><li>Work closely with back-end developers to implement APIs and dynamic content.</li><li>Conduct regular website maintenance, updates, and troubleshooting.</li><li>Stay current with emerging web technologies and best practices.</li></ul><p><br></p><p><br></p>
<p>We are looking for an experienced Operations Manager to join our team on a contract basis in Washington, District of Columbia. This role requires an organized and strategic individual to oversee key administrative, financial, and operational activities while ensuring the seamless execution of events and member-related functions. The position offers an opportunity to contribute to the organization's mission by ensuring operational excellence during a critical period. Apply today! By sending an updated resume to Fana Belcher at [fana.belcher][at]roberthalf[dot][com].</p><p><br></p><p>Responsibilities:</p><p>• Manage day-to-day operations, ensuring all administrative and financial processes run efficiently.</p><p>• Partner closely with the Executive Director to align organizational goals with operational strategies.</p><p>• Oversee the planning and execution of events, conventions, and member convenings to maintain high-quality experiences.</p><p>• Implement and refine operational systems to support organizational continuity and growth.</p><p>• Monitor financial activities, including budgeting, reporting, and compliance with organizational policies.</p><p>• Enhance capacity-building initiatives to optimize team performance and resource allocation.</p><p>• Foster collaboration across departments to ensure alignment and effective communication.</p><p>• Identify areas for improvement and recommend solutions to strengthen operational infrastructure.</p><p>• Maintain high standards of performance and functionality during transitional periods.</p><p>• Ensure member services are delivered effectively and consistently.</p>
<p>Are you an experienced <strong>Call Center Representative</strong> looking for a fulfilling career opportunity with room for growth? Join a dynamic organization where your expertise in customer service will make a difference in helping customers resolve issues, get answers, and feel supported. This <strong>temporary-to-hire opportunity</strong> offers stability, career progression, and the potential for hybrid work after permanent placement!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide outstanding customer service by answering inbound calls, assisting customers with inquiries, and resolving complaints in a timely and professional manner.</li><li>Document interactions accurately in the system and update customer records as necessary.</li><li>Work collaboratively with team members to ensure excellent service delivery that meets quality standards.</li><li>Maintain a positive and empathetic demeanor, even in high-pressure scenarios, to support customer satisfaction.</li></ul><p><strong>Why Apply?</strong></p><ul><li><strong>Career Growth:</strong> Opportunity to transition into a permanent role.</li><li><strong>Potential for Hybrid Work:</strong> Onsite role to start, with the possibility of transitioning to hybrid work arrangements after permanent hire.</li><li><strong>Supportive Environment:</strong> Join a team dedicated to excellent customer service and employee professional growth.</li><li><strong>Competitive Pay:</strong> Earn a competitive salary with a clear pathway to full-time benefits after being hired permanently.</li></ul><p><br></p>
<p>We are looking for a Help Desk Technician 1 to join our team in Paradise, Pennsylvania. This Contract-to-permanent position offers an excellent opportunity to provide technical support and assist users with troubleshooting hardware, software, and network issues. The ideal candidate will have a customer-focused approach, strong problem-solving skills, and a willingness to collaborate with team members to enhance service delivery.</p><p><br></p><p>Responsibilities:</p><p>• Diagnose and troubleshoot basic hardware, software, and network connectivity issues to ensure timely resolution.</p><p>• Document user issues and resolutions in the help desk ticketing system to maintain accurate records.</p><p>• Escalate complex technical problems to higher-level support teams when necessary.</p><p>• Set up, install, and configure computer systems, peripherals, and software for end users.</p><p>• Offer training and guidance to users on software applications and tools.</p><p>• Create and maintain a knowledge base of common technical issues and solutions for reference.</p><p><br></p>
<p><strong>Commercial Litigation Attorney – Maryland</strong></p><p><strong>Position Overview:</strong></p><p>Robert Half is seeking an experienced and highly skilled Commercial Litigation Attorney to join a dynamic and fast-paced law firm in Maryland. The ideal candidate will possess extensive experience defending or prosecuting businesses in complex commercial legal disputes, including breach of contract, intellectual property, partnership controversies, regulatory compliance issues, and more. This position requires excellent legal advocacy, analytical skills, negotiation acumen, and the ability to manage a heavy caseload efficiently.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Case Management:</strong> Handle all aspects of commercial litigation cases from inception to resolution, including pleadings, discovery, motions, trials, and appeals.</li><li><strong>Legal Research & Strategy:</strong> Conduct thorough legal research and develop high-quality legal strategies tailored to clients’ unique business needs and objectives.</li><li><strong>Client Advocacy:</strong> Represent clients in state and federal courts, mediations, arbitration, and administrative hearings within Maryland jurisdictions.</li><li><strong>Negotiation:</strong> Engage in settlement discussions and dispute resolution mechanisms; advise clients on potential risks, benefits, and outcomes of various resolution options.</li><li><strong>Compliance Guidance:</strong> Ensure clients adhere to applicable state and federal business-related laws, regulations, and contracts in Maryland.</li><li><strong>Team Collaboration:</strong> Work closely with in-house counsel, paralegals, and other attorneys to achieve successful case outcomes and drive innovative strategies for complex litigation cases.</li><li><strong>Documentation:</strong> Draft legal documents such as complaints, motions, discovery responses, trial briefs, contracts, and related memoranda to be submitted to the court or regulatory bodies.</li></ul><p><br></p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Fairfax, Virginia. This is a Contract to permanent position, offering an excellent opportunity for candidates seeking growth in a dynamic and fast-paced environment. The ideal candidate will bring strong communication skills, exceptional multitasking abilities, and a passion for delivering top-notch service.<br><br>Responsibilities:<br>• Respond promptly to inbound inquiries and provide accurate information to clients.<br>• Process payments and manage data entry tasks with attention to detail.<br>• Compile and maintain detailed reports, ensuring accuracy and timeliness.<br>• Collaborate with loan teams and vendors to address client needs and resolve concerns.<br>• Handle administrative support duties, including organizing and updating records.<br>• Assist clients with questions and provide solutions to their concerns.<br>• Utilize Microsoft Office tools, including Word and Excel, for daily tasks.<br>• Thrive in a fast-paced environment by managing multiple priorities effectively.<br>• Ensure excellent communication with clients while maintaining professionalism.
<p>We are looking for an experienced Staff Accountant to join our team in Belcamp, Maryland. In this Contract to permanent position, you will play a key role in managing financial operations, ensuring accuracy in accounting processes, and maintaining compliance with industry standards. The ideal candidate will have strong analytical skills, attention to detail, and proficiency in accounting software and tools.</p><p><br></p><p>Responsibilities:</p><p>• Perform accounts receivable and general ledger tasks, including journal entries and reconciliations.</p><p>• Handle month-end close processes for multiple entities, ensuring timely and accurate reporting.</p><p>• Manage fixed asset accounting and maintain detailed records for depreciation schedules.</p><p>• Process bills, payments, wires, and issue checks promptly and accurately.</p><p>• Reconcile cash accounts and ensure proper handling of debits and credits.</p><p>• Conduct daily and periodic account reconciliations to maintain financial accuracy.</p><p>• Utilize Microsoft Excel for advanced data analysis, including pivot tables and VLOOKUP functions.</p><p>• Work with accounting software, to manage substantial account pools effectively.</p><p>• Follow up with customers to resolve outstanding issues and maintain positive relationships.</p><p>• Ensure compliance with company policies and procedures in all financial activities.</p>
<p>We are seeking an organized and detail-oriented Accounting Assistant detail oriented to join our client's team on a long-term contract basis in Lancaster, PA. This role is ideal for someone who values stability and is looking to contribute their expertise in a small office setting with excellent income-earning potential. </p><p><br></p><p><strong>Responsibilities: </strong></p><ul><li>Process Accounts Payable, Accounts Receivable, and Billing tasks daily with accuracy. </li><li>Provide high-quality service in a friendly and courteous manner to all customer interactions. </li><li>Answer incoming calls with a pleasant and detail oriented phone demeanor. </li><li>Assist customers with inquiries related to product availability, pricing, billing, and delivery. </li><li>Coordinate with the warehouse manager and purchasing agent to ensure precise reporting, order processing, and billing. </li><li>Prepare and provide Bills of Lading and UPS billing labels to the warehouse. </li><li>Maintain and organize customer files efficiently. </li><li>Compile weekly sales reports for the President, Controller, and Sales Manager. </li><li>Manage and distribute price changes within customer accounts and databases as directed. </li><li>Create and update Word documents and Excel spreadsheets for sales comparisons, mileage tracking, customer communications, and mass mailings. </li><li>Retrieve and distribute mail on a daily basis. </li><li>Support the President and Controller with administrative tasks as needed.</li></ul>
<p>We are looking for a skilled Budget Analyst to join our team in Baltimore, Maryland. This Contract-to-permanent position offers an excellent opportunity to apply your expertise in financial planning and analysis. The ideal candidate will play a key role in preparing, monitoring, and analyzing budgets for various programs and initiatives, ensuring accuracy and compliance with organizational goals.</p><p><br></p><p>Responsibilities:</p><p>• Develop, review, and analyze annual budgets.</p><p>• Monitor expenditures across multiple programs to ensure alignment with approved budgets.</p><p>• Prepare and post accurate journal entries to maintain financial records and support month-end close processes.</p><p>• Conduct variance analysis to identify discrepancies and provide actionable recommendations.</p><p>• Collaborate with stakeholders to create detailed budget narratives, charts, and related reports.</p><p>• Reconcile accounts to ensure financial data integrity and compliance with accounting standards.</p><p>• Utilize Microsoft Excel and other software to manage budgetary processes effectively.</p><p>• Review requisitions and perform necessary budget modifications to meet organizational needs.</p><p>• Assist with accounts payable processes and ensure timely payments.</p><p>• Support the preparation of comprehensive financial documentation for audits and presentations.</p>
<p>We are seeking a Regional Controller to join our client's team in Loudon County, VA. This candidate will oversee a $600M+ region in a much larger organization. In this role, you will provide financial leadership, ensure compliance with accounting standards, and drive operational efficiencies within the region. You will collaborate with leadership and operational teams to support financial planning, reporting, and decision-making.</p><p><br></p><p>Responsibilities</p><p>• Collaborate with regional leaders to establish financial objectives aligned with organizational goals.</p><p>• Provide guidance and training to operational leaders on financial policies and procedures.</p><p>• Prepare and monitor division budgets, expense forecasts, and financial reports to ensure fiscal accountability.</p><p>• Research accounting standards and policies to maintain compliance with federal regulations and GAAP.</p><p>• Negotiate contract terms with subcontractors and customers to enhance business relationships.</p><p>• Ensure the accuracy and reliability of accounting systems and internal controls through daily operational oversight.</p><p>• Implement process improvements to enhance efficiency in accounting and administrative functions.</p><p>• Deliver timely and accurate financial data to support job cost analysis and forecasting.</p><p>• Facilitate effective use of ERP systems for project planning and financial management.</p><p>• Manage compliance matters related to business licenses, insurance, bonding, and audits.</p><p>• Develop strategies to support the collaboration, growth, and attention to detail of the regional accounting team.</p><p>• Create and present financial models and forecasts to guide strategic investments and resource allocation.</p><p><br></p><p>If you are interested please apply to this posting or send your resume in confidence to Cesario Brooks. Find me on LinkedIn</p>
<p>We are looking for a motivated and detail-oriented Accounts Receivable Specialist to join our team in Beltsville, Maryland. This is a direct-hire position that offers full benefits! In this role, you will oversee essential financial operations, including payment processing and account reconciliation, while maintaining strong relationships with customers. This position is ideal for someone who thrives in a collaborative environment and is eager to contribute to process improvements. If interested, please apply directly to this posting or contact Cody Marshall at Robert Half to learn more. </p><p><br></p><p>Responsibilities:</p><p>• Manage the accounts receivable cycle, including generating invoices, posting payments, and reconciling accounts.</p><p>• Process and deposit payments received via credit card, check, and wire transfers.</p><p>• Handle refunds and ensure they are processed accurately and promptly.</p><p>• Monitor customer orders on hold and apply deposits to facilitate their release.</p><p>• Address billing discrepancies and provide thoughtful responses to customer inquiries.</p><p>• Assist with month-end close activities, including account reconciliation.</p><p>• Collaborate with internal teams such as sales and customer service to resolve payment or account-related issues.</p><p>• Maintain accurate records of all receivable transactions and distribute recurring accounting reports.</p><p>• Handle incoming physical mail and ensure timely processing.</p><p>• Support special projects and initiatives aimed at improving processes and enhancing reporting capabilities</p>
<p>Title: Loan Portfolio Manager</p><p>Comp: $70k-$90k</p><p>Schedule: HYBRID after 90 days</p><p><br></p><p>We're partnering with a client who is looking for a Loan Portfolio Manager in Baltimore, Maryland. In this role, you will oversee the underwriting and monitoring of loans, ensuring compliance with credit policies and regulatory standards. Your contributions will help maintain the integrity of the loan portfolio while fostering strong client relationships and supporting business development initiatives.</p><p><br></p><p>For more information on this and other permanent accounting and finance opportunities, please contact Brian LeBright at Robert Half on 443-870-4710 or on LinkedIn.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate the preparation and review of loan summaries and credit memos for new loan requests and renewals, ensuring accuracy and completeness.</p><p>• Monitor maturing loans and coordinate extension requests, conducting credit analyses to support timely decisions.</p><p>• Manage annual term loan reviews, collaborating with senior analysts and department managers for comprehensive assessments.</p><p>• Maintain organized loan files, including financial statements, memos, and relevant documentation for efficient reviews.</p><p>• Respond to internal audits and loan reviews, addressing compliance matters and regulatory requirements as needed.</p><p>• Help with Criticized Asset Reports and ensuring accurate risk ratings for loans.</p><p>• Oversee covenant compliance by securing approvals for waivers or issuing default letters when necessary.</p><p>• Review third-party reports such as appraisals and environmental assessments to support loan evaluations.</p><p>• Support the Loan Administrator in handling past-due loans.</p><p><br></p>
<p>We are looking for a dedicated Legal Assistant to join our client, a law firm in Potomac, Maryland. The ideal candidate will support our attorneys and paralegal within a dynamic litigation department specializing in family law and complex business disputes. This role requires exceptional organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced legal environment.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and update attorney calendars with scheduling orders, deadlines, motions, depositions, and trial dates.</p><p>• Docket incoming motions and court deadlines, ensuring accuracy using Excel trackers.</p><p>• Conduct conflict checks and prepare necessary forms for new cases.</p><p>• Draft and format engagement letters, pleadings, and other legal documents using firm-provided templates.</p><p>• Organize discovery materials, manage document production, and assist with trial preparation.</p><p>• File pleadings and motions electronically in various court systems, including preparation of trial binders and exhibit indexes.</p><p>• Greet clients professionally, assist during meetings, and handle correspondence in proper legal format.</p><p>• Manage incoming and outgoing mail while supporting attorneys with general administrative tasks.</p><p>• Monitor and restock office supplies, maintain conference rooms, and assist with meeting preparations.</p><p>• Provide backup coverage for breaks and assist with attorney time tracking and reporting.</p>
<p>We are looking for a driven and intellectually curious Attorney who has some real estate exposure or a laser focused interest in complex commercial real estate. Our client is an established firm with a steady and complex flow of high stakes deals. </p><p><br></p><p>Responsibilities:</p><p>• Maintain and manage detailed checklists to ensure all necessary documents are prepared and parties are held accountable.</p><p>• Draft various real estate and corporate documents, including purchase, sale, and financing agreements.</p><p>• Conduct thorough reviews of title and survey documents to identify and resolve any discrepancies.</p><p>• Collaborate with stakeholders to facilitate smooth real estate closings and ensure compliance with legal requirements.</p><p>• Monitor timelines and deadlines to ensure all aspects of the closing process are completed efficiently.</p><p>• Provide guidance and support in the preparation and execution of agreements related to financing and property transactions.</p><p>• Verify the accuracy and completeness of all documentation prior to submission and finalization.</p><p>• Assist in resolving any issues or challenges that may arise during the closing process.</p><p>• Ensure all legal procedures and standards are upheld throughout each transaction.</p>
We are looking for an experienced Finance Manager to join our team on a contract basis in Baltimore, Maryland. In this role, you will oversee financial operations, provide strategic guidance, and ensure the organization’s financial health through effective planning and management. This position requires a strong background in accounting, financial forecasting, and operational strategy.<br><br>Responsibilities:<br>• Develop and implement financial strategies to support organizational goals, including forecasting resources and creating actionable plans.<br>• Monitor and analyze financial performance, identifying variances and initiating corrective measures to improve results.<br>• Provide financial projections, accounting services, and growth plans to enhance the company’s financial position.<br>• Manage relationships with financial institutions, negotiating credit lines and interest rates to optimize funding.<br>• Oversee daily and monthly bank reconciliations, general ledger management, and financial transaction processing.<br>• Ensure compliance with finance policies, procedures, and regulatory standards while maintaining accurate records.<br>• Handle all aspects of 401(k) management and investment account reconciliation.<br>• Manage liability insurance, leased equipment, and escrow accounts, ensuring operational efficiency.<br>• Prepare detailed financial reports, including forecasting and variance analysis, to support decision-making.<br>• Collaborate with leadership to identify opportunities for cost reduction, operational improvements, and system enhancements.
<p>We are seeking a highly organized and detail-oriented <strong>Part-Time Accounting Clerk</strong> to join our client’s team in Lancaster, Pennsylvania. This role provides a prime opportunity to demonstrate your expertise in essential accounting functions, including account reconciliation, billing, and invoice management. As a Contract-to-Permanent position, it offers the potential for long-term career growth within a collaborative environment that values accuracy and efficiency in financial operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Perform daily account reconciliation to maintain accurate financial records.</li><li>Oversee accounts payable (AP) and accounts receivable (AR), ensuring timely payments and collections.</li><li>Create, process, and manage invoices while maintaining compliance and proper documentation.</li><li>Maintain accurate records of transactions and ensure timely data entry.</li><li>Handle billing processes, including preparing and reviewing billing statements.</li><li>Utilize accounting software (e.g., QuickBooks, Oracle, SAP) and advanced Microsoft Excel functions to complete financial tasks effectively.</li><li>Collaborate with internal teams to resolve discrepancies and address accounting inquiries.</li><li>Assist with month-end and year-end close processes.</li><li>Identify areas for process improvement to enhance efficiency in accounting operations.</li><li>Ensure adherence to company policies and relevant regulations in all financial activities.</li></ul><p>If you are interested, please send resume to Marcella at marcella.pachuilo@roberthalf com</p>
<p>A benefits company in Nottingham, MD is seeking an Administrative Assistant to join their team! This role will support the company with answering phones, customer support, data entry, reconciliations and customization of various spreadsheets and as needed for their clients.</p><p>Duties/Responsibilities:</p><p>• Interacts with clients via telephone and email to provide support and information on employee benefits.</p><p>• Data entry of benefit enrollments, terminations, and changes</p><p>• Assistance with provider searches, billing issues, claims issues and reconciliations.</p><p>• Preparation, data entry and customization for various Excel spreadsheets.</p><p>• Preparation of employee enrollment kits.</p><p>• Performs other related duties as assigned.</p><p>Required Skills/Abilities</p><p>• Excellent communication and organization skills.</p><p>• Service-oriented, detail-oriented, and ability to multi-task</p><p>• Proficient computer skills, specifically using Microsoft Excel and Word, with the ability to learn new systems.</p><p>• Strong analytical skills.</p><p>• Ability to research issues, identify and give directions to resolve the problem at hand as well as explain the process taken to do so.</p><p>• Ability to work in a fast-paced environment.</p><p>• Knowledge of, or ability to learn about health and ancillary benefits.</p><p>• Proven ability to work effectively in a team environment with associates.</p><p>• Effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.</p>
<p>The Call Center Specialist serves as the frontline representative for the company, handling inbound and outbound customer inquiries related to telecommunications products and services. This role is responsible for resolving issues, providing technical support, processing service requests, and ensuring a high level of customer satisfaction. The ideal candidate has strong communication skills, a customer-first mindset, and experience in a high-volume call center environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer incoming calls, emails, or chats from customers regarding billing, service plans, technical issues, and general inquiries.</li><li>Troubleshoot and resolve customer concerns related to mobile, internet, TV, and landline services.</li><li>Provide accurate product and service information, upsell or recommend upgrades as appropriate.</li><li>Escalate complex issues to Tier 2 support or technical departments when necessary.</li><li>Document all interactions in the customer relationship management (CRM) system.</li><li>Maintain a strong knowledge of company services, promotions, pricing plans, and policies.</li><li>Meet or exceed performance metrics, including call handling time, customer satisfaction, and resolution rate.</li><li>Follow all company procedures regarding data security, customer privacy, and compliance requirements.</li><li>Participate in regular training sessions to stay up to date on new products, system updates, and customer service best practices.</li></ul><p><br></p>
<p><strong>Job Title: Office Services Coordinator</strong></p><p><strong>Location:</strong> Dupont Circle, Washington, D.C. (Onsite, 5 days a week)</p><p><strong>Duration:</strong> 4 months with potential for conversion (not guaranteed)</p><p><strong>Schedule:</strong> Monday – Friday, 7:45 AM – 5:00 PM (1-hour lunch)</p><p><strong>Interview Process:</strong> 1 video interview → 1 in-person interview</p><p><br></p><p><strong>About the Role</strong></p><p>The Office Services Coordinator supports day-to-day office operations, with a strong focus on hospitality, guest services, and light facilities work. This is a highly visible role and the first point of contact for both employees and VIP visitors, requiring a white-glove service approach.</p><p><strong>Key Responsibilities</strong></p><p><strong>Reception & Guest Services</strong></p><ul><li>Greet and direct visitors and incoming calls</li><li>Maintain a professional, client-ready reception area</li><li>Provide high-touch service for VIP guests and visitors</li><li>Manage conference room bookings and coordinate catering as needed</li></ul><p><strong>Office Operations & Facilities Support</strong></p><ul><li>Conduct routine walkthroughs of two office floors (~55,000 sq. ft.)</li><li>Maintain cleanliness and organization in common areas</li><li>Operate dishwasher, clean and maintain coffee machines</li><li>Replace CO2 tanks, restock printer paper, and support minor maintenance tasks</li><li>Coordinate building or equipment service requests</li><li>Troubleshoot and track package deliveries and mail</li><li>Order and manage inventory for office supplies</li><li>Ensure vendor invoices are properly coded for expense tracking</li><li>Maintain off-site storage records</li></ul><p> <strong>Work Environment</strong></p><ul><li>Team of 3 supporting an office of approximately 250 employees</li><li>This is an active role that involves movement and visibility throughout the day</li><li>Professional business attire required</li><li>High-touch, front-facing position supporting employees and VIP guests</li></ul><p><br></p>
