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1 result for Help Desk Support Manager in Orlando, FL
- Orlando, FL
- onsite
- Temporary / Contract
- 0 - 0 USD / Yearly
- <p>We are seeking a customer-focused <strong>Level 1 Help Desk Technician</strong> to support business users in a fast-paced environment. This role works a <strong>4-day, 10-hour schedule over the weekend</strong> and is ideal for a passionate team player who enjoys solving technical challenges and delivering exceptional customer service.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide first-level technical support to end users via phone, email, and ticketing systems.</li><li>Troubleshoot hardware, software, application, and account access issues.</li><li>Support Microsoft Windows environments, Microsoft Office, Google Workspace, and business applications.</li><li>Assist with user account administration, device setup, and general desktop support.</li><li>Document incidents, resolutions, and escalate issues when necessary.</li><li>Deliver a positive customer experience while maintaining strong communication with users and team members.</li></ul>
- 2026-08-04T00:00:00Z