Application Support EngineerWe are on the lookout for an Application Support Engineer in Rockledge, Florida, United States. This role is primarily focused on supporting and assisting customers, resolving tickets, and requires a basic understanding of application support. The industry we operate in involves technologies such as Cisco, Citrix, Cloud, Database, and Dell, among others. This is a permanent position.<br><br>Responsibilities:<br><br>• Assist customers with their queries and issues, providing timely and efficient solutions.<br>• Handle ticket resolution, ensuring all tickets are addressed and resolved within the stipulated time.<br>• Utilize a basic understanding of application support to troubleshoot and resolve issues.<br>• Work with technologies such as Cisco, Citrix, Cloud, Database, and Dell to provide support and solutions.<br>• Maintain a high level of customer service, ensuring all customer interactions are handled professionally and effectively.<br>• Work with Active Directory and Backup Technologies to manage and support customer applications.<br>• Leverage skills in Configuration Management to ensure the smooth running of applications.<br>• Utilize knowledge of Computer Hardware to assist in resolving any hardware related issues.<br>• Continuously update skills and knowledge in order to provide the best support possible.<br>• Collaborate with the team to ensure all customer needs are met and issues are resolved.Developer/Software EngineerWe are seeking a Developer/Software Engineer in Kissimmee, Florida. As a part of our team, you will be tasked with creating innovative solutions, developing Java applications, and enhancing our customer experience. This role offers a long-term contract employment opportunity.<br><br>Responsibilities:<br>• Collaborate with product managers and story owners to design features and prioritize tasks.<br>• Develop backend systems with Typescript.<br>• Engineer solutions and code mobile applications.<br>• Work on software design, coding, and assist software architects.<br>• Participate in code reviews and performance tuning.<br>• Solve problems by collaborating across multiple teams, from product to design.<br>• Develop Java REST applications for enterprise or consumer use.<br>• Handle virtual teams and work with resources in multiple sites (onsite, offshore, near shore).<br>• Maintain a strong foundation in CS Fundamentals, especially around best practices in code quality and design patterns.<br>• Work closely with the mobile team to establish data contracts.<br>• Assemble releases and drive improvements in the delivery and release processes.<br>• Own the design and development of software fixes, enhancements, components, and/or new software systems and applications.<br>• Ensure security and follow OWASP recommendations.Senior Mobile Developer<p>We are recruiting for the role of Mobile Developer, based in Kissimmee, Florida. The selected candidate will be part of a team that values autonomy, empowerment, and partnership. As a Mobile Developer, you will have the opportunity to create innovative solutions by developing and implementing mobile applications to enhance our clients' experiences. This role offers a contract to permanent employment opportunity.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li>Design, develop, and implement software fixes, enhancements, and new features for mobile applications.</li><li>Collaborate with product managers and cross-functional teams (product, design, QA, backend) to design features, prioritize tasks, and establish data contracts.</li><li>Write and deploy high-quality code with best practices in design patterns and code quality.</li><li>Troubleshoot defects, optimize software performance, and assemble releases while driving process improvements.</li><li>Participate in software design, code reviews, and assist software architects in developing innovative solutions.</li><li>Deliver pilot applications leveraging new technologies and solve complex problems through collaboration.</li><li>Recommend improvements to processes, technology, and interfaces that enhance the team’s effectiveness.</li></ol><p><br></p>