8 results for Application Support Lead in Orlando, FL

Service Delivery Manager

Winter Park, FL
onsite
Permanent
90000.00 - 115000.00 USD / Yearly
We are looking for an experienced Service Delivery Manager to oversee IT operations and ensure seamless delivery of technology services to our clients. This role requires strong leadership skills and a deep understanding of IT infrastructure and support systems. Based in Winter Park, Florida, you will play a critical role in managing service performance and driving efficiency. Responsibilities: • Manage the delivery of IT services, ensuring performance standards and client satisfaction are consistently met. • Oversee remote desktop support operations to resolve technical issues quickly and effectively. • Coordinate and optimize the use of collaboration tools such as Cisco Webex Meetings. • Administer and maintain Azure Active Directory, ensuring secure and efficient user management. • Implement and monitor ITIL processes to improve service delivery and operational excellence. • Lead the deployment and management of Intune for device and application management. • Collaborate with cross-functional teams to align IT services with business needs. • Identify and address areas for improvement in service delivery processes. • Develop and maintain documentation for IT service protocols and procedures. • Train and mentor team members to enhance technical skills and performance.
2026-03-04T15:05:00Z

Human Resources Director

Orlando, FL
onsite
Permanent
130000.00 - 150000.00 USD / Yearly
We are looking for a dynamic and strategic Human Resources Director to lead and enhance the HR operations within our wholesale distribution organization in Orlando, Florida. This role focuses on fostering a positive and high-performing workplace culture while overseeing key aspects of human resources, including talent management, compliance, and employee relations. The ideal candidate will combine hands-on leadership with the ability to collaborate effectively with executives to drive organizational success.<ul><li>Develop and execute HR strategies that support organizational goals and workforce planning.</li><li>Serve as a strategic advisor to executive leadership on people-related matters.</li><li>Build and lead a high-performing HR team, ensuring effective service delivery across all functions.</li><li>Oversee full-cycle recruiting efforts, ensuring the company attracts and retains top talent.</li><li>Create and implement talent development, leadership training, and succession planning programs.</li><li>Manage onboarding and orientation programs that support rapid integration and long-term employee success.</li><li>Serve as a trusted partner for employee relations issues, investigations, and conflict resolution.</li><li>Ensure the organization complies with all federal, state, and local employment laws.</li><li>Maintain and update company policies, employee handbooks, and HR documentation.</li><li>Drive performance review processes, goal-setting frameworks, and feedback systems.</li><li>Coach managers and leaders on performance improvement strategies and best practices.</li><li>Oversee compensation structures, job leveling, and market benchmarking.</li><li>Evaluate and administer employee benefits programs, ensuring competitiveness and cost-effectiveness.</li><li>Partner with finance on workforce budgeting and headcount planning.</li><li>Implement efficient HR systems, processes, and technologies to support scalability.</li><li>Manage HR metrics, dashboards, and reporting to inform leadership decisions.</li><li>Drive continuous improvements in HR workflows, employee engagement, and service delivery</li></ul>
2026-02-27T19:58:41Z

Customer Service Manager

Orlando, FL
onsite
Temporary
23.75 - 27.50 USD / Hourly
We are looking for a dedicated Customer Service Manager to oversee customer interactions and ensure operational excellence in a dynamic environment. This long-term contract position is based in Orlando, Florida, and offers an exciting opportunity to lead teams, enhance customer satisfaction, and optimize processes related to shipping, receiving, and order management. Responsibilities: • Manage and lead customer service teams to deliver exceptional service and resolve issues efficiently. • Oversee shipping and receiving operations, ensuring timely and accurate processing of goods. • Utilize software tools to manage customer accounts, process orders, and track scheduling. • Develop and implement strategies for improving customer service quality and team performance. • Train and mentor new employees to encourage attention to detail and align with company standards. • Coordinate call center operations, ensuring seamless communication and customer satisfaction. • Monitor and optimize processes related to uniform solutions and cloud-based applications. • Maintain strong relationships with customers, addressing concerns and providing tailored solutions. • Collaborate with cross-functional teams to align operational goals with customer needs. • Analyze performance metrics to identify areas for improvement and implement corrective actions.
2026-02-25T16:34:01Z

Project Manager/Sr. Consultant

Edgewater, FL
onsite
Permanent
100000.00 - 120000.00 USD / Yearly
We are looking for an experienced Project Manager and Senior Consultant to lead and deliver complex IT initiatives with precision and efficiency. This role requires a proactive individual skilled in Agile methodologies and project management practices to ensure successful execution and stakeholder satisfaction. Based in Edgewater, Florida, this position offers an opportunity to collaborate with diverse teams and drive impactful solutions. Responsibilities: • Oversee the planning, execution, and delivery of IT projects, ensuring alignment with organizational goals. • Apply Agile Scrum methodologies to manage project cycles and improve efficiency. • Utilize Atlassian Jira to track project progress, manage tasks, and maintain transparency. • Coordinate with cross-functional teams to ensure seamless communication and collaboration. • Monitor project risks and implement mitigation strategies to maintain timelines and quality. • Lead project meetings, providing updates to stakeholders and addressing any concerns. • Ensure compliance with industry standards and best practices throughout project phases. • Mentor team members on Agile practices and project management techniques. • Prepare detailed reports and documentation to support project outcomes and future planning. • Foster a culture of continuous improvement within the project team.
2026-03-04T15:18:44Z

Accounting Manager/Supervisor

Rockledge, FL
onsite
Permanent
90000.00 - 110000.00 USD / Yearly
We are seeking a proactive and experienced Assistant Controller with 3+ years of supervisory experience in accounting. The ideal candidate will have a solid background in handling or reviewing accounts payable and accounts receivable, as well as facilitating the month-end close process. A Bachelor’s degree in Accounting or a related field is required. This is a fully in-office role, perfect for a detail-oriented professional eager to lead and grow within a dynamic environment.Responsibilities:<ul><li>Supervise and review AP and AR functions to ensure accuracy and compliance.</li><li>Facilitate and oversee the month-end close process, ensuring timely and accurate reporting.</li><li>Monitor team performance and provide training and development to foster growth.</li><li>Collaborate across departments to address discrepancies and streamline processes.</li><li>Maintain financial records and support audit and compliance efforts.</li></ul>Qualifications:<ul><li>3+ years of experience in a supervisory accounting role.</li><li>Strong knowledge of AP, AR, and month-end close processes.</li><li>Bachelor’s degree in Accounting or a related subject is required.</li><li>Excellent leadership, organizational, and analytical skills.</li></ul>Please send your resume to Molly Waldman. You can message me on LinkedIn (Molly Helfer Waldman) to send me your resume directly. My email is also located on LinkedIn.
2026-02-24T21:53:47Z

Director of IT/Head of Technology Operations

Lakeland, FL
onsite
Permanent
140000.00 - 160000.00 USD / Yearly
We are looking for a Director of IT to lead and transform the technology operations of our organization in Orlando, Florida. This role is pivotal in setting the strategic direction for IT, overseeing modernization efforts, and ensuring technology aligns seamlessly with business objectives. The ideal candidate will provide visionary leadership, prioritize system improvements, and build a high-performing IT team from the ground up. Responsibilities: • Develop and implement a comprehensive IT strategy that aligns with organizational goals. • Evaluate outdated systems, applications, and tools to determine modernization priorities. • Consolidate and streamline technology solutions, eliminating redundant software subscriptions. • Oversee the migration to cloud-based platforms and optimize the Azure environment. • Guide the adoption of AI tools to enhance workflows and operational efficiency. • Establish policies, procedures, and standards to ensure consistency and compliance across IT operations. • Collaborate with senior leadership to communicate technology goals and provide actionable recommendations. • Build and lead an IT team, providing mentorship and ensuring effective cross-departmental collaboration. • Monitor and improve system performance, addressing user feedback to enhance overall functionality. • Manage cybersecurity, risk assessment, and data governance initiatives to protect organizational assets.
2026-03-04T17:04:09Z

Analyst – CRM & Lifecycle Marketing

Orlando, FL
onsite
Temporary
38.00 - 47.00 USD / Hourly
OverviewThe CRM & Lifecycle Marketing team delivers personalized customer experiences across digital engagement channels by leveraging data, insights, and technology. This role supports end‑to‑end campaign development, audience segmentation, technical execution, and quality assurance within Adobe Campaign Classic. You will also serve as an on‑the‑ground resource supporting internal and external partners in expanding e‑commerce distribution through a third‑party logistics provider.This position reports to the Manager, CRM & Lifecycle Marketing and requires onsite presence in Florida four days per week.ResponsibilitiesCRM & Campaign Execution<ul><li>Design, build, and maintain end‑to‑end marketing campaigns—from audience selection to HTML development, data validation, proofing, and deployment—within Adobe Campaign Classic.</li><li>Perform SQL queries and analyze large datasets in Snowflake to segment, qualify, and troubleshoot customer audiences.</li><li>Translate technical details and data findings into clear insights and campaign concepts for non‑technical marketing partners.</li><li>Conduct technical analysis, level‑of‑effort estimates, and contribute to the creation of direct channel communications.</li><li>Monitor automated campaign performance through reporting tools, ensuring accurate deployment cadence.</li><li>Partner with QA teams to perform comprehensive testing and proofing prior to launch.</li></ul>E‑Commerce Distribution Support<ul><li>Serve as the onsite resource supporting execution and expansion of e‑commerce distribution with a third‑party logistics provider.</li><li>Collaborate with internal teams and external partners to ensure alignment between marketing operations and distribution initiatives.</li></ul>
2026-02-19T15:08:44Z

Executive Assistant

Winter Park, FL
remote
Permanent
90000.00 - 95000.00 USD / Yearly
Executive Leadership Support • Provide high-level, comprehensive administrative support to the CEO and three Regional Presidents • Act as a trusted partner to executive leadership, anticipating needs and resolving issues proactively • Handle sensitive and confidential matters with the utmost discretion and sound judgment Calendar & Priority Management • Manage extremely complex and dynamic calendars across multiple executives and time zones • Strategically prioritize meetings, travel, and commitments to align with business objectives • Prepare executives with agendas, materials, and relevant background information in advance Travel Coordination • Independently arrange and manage complex domestic and international travel • Create detailed travel itineraries including flights, accommodations, transportation, and schedules • Serve as the primary contact for travel changes or issues before and during trips Event Planning & Coordination • Lead coordination of executive-level meetings, board meetings, leadership retreats, regional events, and company-wide functions • Oversee event logistics including venue selection, catering, audiovisual needs, materials preparation, and post-event follow-up • Collaborate with internal teams and external vendors to ensure seamless execution Email & Executive Communications • Manage and prioritize executive inboxes using independent judgment • Draft, edit, and respond to high-level correspondence on behalf of executives • Serve as a liaison between executives and internal and external stakeholders Administrative & Strategic Support • Track action items, projects, and deliverables on behalf of executive leadership • Prepare reports, presentations, and briefing materials as requested • Process expenses, assist with budget tracking, and maintain organized records • Support special initiatives and cross-functional projects as assigned Qualifications Required • 10–15+ years of experience providing executive-level administrative support, ideally to a CEO and senior leadership team • Demonstrated experience supporting multiple executives simultaneously • Proven expertise in calendar management, travel coordination, and executive event planning • Exceptional organizational, communication, and time-management skills • High level of professionalism, discretion, emotional intelligence, and sound judgment • Advanced proficiency in Microsoft 365 (Outlook, Teams, Word, Excel, PowerPoint) Preferred • Experience in a multi-regional or matrixed organization • Experience supporting board meetings and executive leadership events • Familiarity with expense management, CRM, and travel booking platforms • Ability to work flexible hours to support executive schedules Core Competencies • Executive presence and strategic thinking • Anticipation of needs and proactive problem-solving • Attention to detail with the ability to operate independently • Stakeholder and relationship management • Adaptability in a high-growth or fast-paced environment
2026-02-20T21:53:43Z