<p><strong>Senior IT Project Manager – Enterprise Survey Platform (Qualtrics)</strong></p><p><strong>Location:</strong> Torrance, CA</p><p><strong>Work Type:</strong> Onsite — 4 days per week</p><p><strong>Contract </strong>52 Weeks </p><p><strong>Position Overview</strong></p><p>The Senior IT Project Manager will lead delivery efforts for an enterprise-wide survey platform program utilizing Qualtrics. This role is responsible for coordinating work across internal business teams, IT partners, QA teams, and external vendors to ensure successful planning, development, testing, and deployment of survey and reporting capabilities.</p><p>The ideal candidate has strong experience managing complex, vendor-supported technology programs and excels in communication, governance, and structured delivery execution.</p><p><strong>Key Responsibilities</strong></p><p><strong>Project Delivery & Execution</strong></p><ul><li>Manage the full project plan including milestones, timelines, dependencies, and cross-team coordination.</li><li>Drive day‑to‑day delivery across survey development, reporting dashboards, integrations, QA, and UAT.</li><li>Track vendor deliverables, SLAs, and work progress; escalate risks and delays proactively.</li><li>Maintain and update RAID logs for risks, assumptions, issues, and dependencies.</li></ul><p><strong>Vendor Management</strong></p><ul><li>Serve as the primary liaison for external vendor teams, including Qualtrics and consulting partners.</li><li>Ensure clarity of deliverables, timelines, and acceptance criteria.</li><li>Facilitate requirement handoffs, change requests, and delivery sign-off.</li><li>Monitor vendor performance and readiness for testing and deployment activities.</li></ul><p><strong>Stakeholder Engagement & Reporting</strong></p><ul><li>Act as the central communication point for the program.</li><li>Prepare and deliver weekly status dashboards, executive updates, and progress reporting.</li><li>Lead stakeholder meetings and working sessions; define agendas and follow-up actions.</li><li>Coordinate business readiness activities and rollout communications as needed.</li></ul><p><strong>Testing & Deployment Coordination</strong></p><ul><li>Partner with BSA and QA teams to plan and execute testing cycles.</li><li>Ensure UAT readiness: test scripts, tester assignments, environments, and data.</li><li>Support deployment planning, cutover coordination, and go‑live checkpoints.</li></ul><p><strong>Governance & Delivery Discipline</strong></p><ul><li>Ensure scope clarity and manage change control processes.</li><li>Track alignment to statements of work and budget usage.</li><li>Maintain project documentation, audit artifacts, plans, and approval records.</li></ul>
<p>We are looking for a skilled QA Analyst to join our team in Southern California, as part of a long-term contract position. In this role, you will play a key part in ensuring the quality and performance of digital sales platforms by leveraging both manual and automated testing methods. Collaborating with cross-functional teams, you will contribute to delivering a seamless digital purchasing experience for customers while supporting and enhancing testing frameworks and methodologies.</p><p><br></p><p>Responsibilities:</p><p>• Evaluate the functionality and integrations of the digital retailing platform to ensure optimal performance.</p><p>• Develop and execute comprehensive test strategies, plans, cases, and automated scripts based on business requirements.</p><p>• Collaborate with developers, designers, and product managers to ensure alignment with quality standards.</p><p>• Lead and support testing team members in creating and executing test cases and procedures.</p><p>• Present and socialize testing approaches, metrics, and results to relevant teams and stakeholders.</p><p>• Promote the adoption of industry-standard testing practices and continuous improvement within the testing framework.</p><p>• Prepare and manage test data while ensuring the readiness of test environments for execution.</p><p>• Consolidate and communicate QA deliverables, including defect reports, test results, and coverage metrics.</p><p>• Participate in agile activities such as backlog grooming, sprint reviews, and retrospectives to refine testing processes.</p><p>• Work closely with performance and automation teams to identify scenarios and enhance testing capabilities.</p>
<p>Director of Engineering</p><p>Position Overview</p><p>The Director of Engineering will lead a team of engineers in driving digital transformation and technology modernization initiatives. This individual will play a pivotal role in converting legacy systems to scalable, microservices-based architectures, enhancing technical capabilities and team performance through hands-on leadership and results-driven strategy. The ideal candidate will have deep experience in IT modernization and a proven history of leading transformation at enterprise organizations.</p><p>Key Responsibilities</p><p>• Lead end-to-end digital transformation initiatives, converting monolithic applications to modern microservices architectures and leveraging cloud-based solutions.</p><p>• Serve as a hands-on leader who collaborates closely with engineering teams—writing code, designing solutions, conducting code reviews, and solving complex technical challenges.</p><p>• Evaluate the current state of applications and systems, recommending scalable solutions that align with business and technology objectives.</p><p>• Drive metrics-based performance cultures—define, track, and report on KPIs for engineering quality, system uptime, delivery velocity, and team productivity.</p><p>• Mentor, grow, and manage high-performing engineers, fostering a collaborative and innovative environment for teams of approximately 20 direct reports.</p><p>• Ensure technical debt is addressed thoughtfully by prioritizing modernization, maintainability, and long-term sustainability.</p><p>• Own the road map for technical modernization, advocating for best practices across Agile methodologies, CI/CD, automated testing, and code quality.</p><p>• Communicate complex technical concepts to both technical and non-technical stakeholders, building consensus and alignment across departments.</p><p>• Collaborate with Product, DevOps, QA, Data, and Security teams to deliver high-value software, ensuring security, compliance, and business continuity.</p><p>• Very nice to have: Lead initiatives related to accounting applications, payment processing platforms, or financial technologies.</p><p><br></p>
