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72 results for Customer Experience Specialist in Orange, CA

Customer Service Representative
  • Anaheim, CA
  • onsite
  • Temporary
  • 20.75 - 23.10 USD / Hourly
  • <p>We are looking for dedicated and detail-oriented Customer Service Representatives to join our team in Anaheim, California. In this long-term contract position, you will play a vital role in ensuring excellent customer experiences by addressing inquiries, managing orders, and maintaining accurate account information. This is an exciting opportunity to contribute to a dynamic team while developing your customer service expertise.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls and provide accurate information to address customer inquiries.</p><p>• Communicate updates regarding order statuses, shipping delays, and other relevant details.</p><p>• Update and maintain customer account information to ensure data accuracy.</p><p>• Provide exceptional service in both inbound and outbound customer interactions.</p><p>• Collaborate with team members to resolve customer concerns effectively.</p>
  • 2025-08-26T22:35:13Z
Customer Service Representative
  • Irvine, CA
  • onsite
  • Contract / Temporary to Hire
  • 19.95 - 23.10 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. This Contract to permanent position offers an exciting opportunity to engage in meaningful customer interactions while supporting a company committed to improving safety in the workplace. The ideal candidate will bring a proactive approach to solving customer issues and a commitment to delivering exceptional service in a fast-paced environment.<br><br>Responsibilities:<br>• Serve as the primary point of contact for customers, addressing inquiries and resolving issues promptly and with great attention to detail.<br>• Utilize multiple internal systems to ensure accurate and efficient service delivery.<br>• Follow up with internal teams and customers to ensure that issues are resolved from start to finish.<br>• Provide timely feedback to management about potential service failures or customer concerns.<br>• Assist with order management, including new customer setups, shipping, and delivery tracking.<br>• Collaborate with cross-functional teams to troubleshoot and resolve customer issues effectively.<br>• Participate in special projects and initiatives as assigned by management.<br>• Handle data entry tasks with high attention to detail, ensuring accuracy in all records.<br>• Respond to customer correspondence, including emails and phone calls, in a timely and detail-focused manner.<br>• Work occasional mandatory overtime as requested by management.
  • 2025-08-19T15:28:42Z
Customer Service Representative
  • Pasadena, CA
  • onsite
  • Temporary
  • 20.00 - 22.00 USD / Hourly
  • <p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration. </p><p>·        Assist customers in Spanish and English over the phone </p><p>·        Receiving and placing customer service telephone calls</p><p>·        Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>·        Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>·        Data entry and research as required to troubleshoot customer problems </p><p><br></p>
  • 2025-09-03T21:18:56Z
Sr. Customer Service Representative
  • Montebello, CA
  • onsite
  • Contract / Temporary to Hire
  • 25.00 - 30.00 USD / Hourly
  • <p>We are seeking an experienced Senior Customer Service Representative to join our client’s team in the printing/manufacturing industry. This is a temp-to-hire opportunity for a motivated professional who thrives in a fast-paced, detail-driven environment and is eager to grow into a more advanced account/customer service role.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage and process customer accounts and orders with accuracy and timeliness.</li><li>Verify and confirm order details (items, quantities, changes, etc.) and enter them correctly into the order system.</li><li>Serve as the primary liaison between customers and internal teams, ensuring clear communication and effective follow-up.</li><li>Prioritize daily workload to meet shifting demands, updates, and changes.</li><li>Apply problem-solving skills to resolve customer issues and ensure satisfaction.</li><li>Learn and apply calculations, conversions, and concepts specific to the production process.</li><li>Apply project management skills to oversee customer orders from start to finish, ensuring deadlines, changes, and deliverables are met.</li><li>Coordinate with multiple stakeholders to drive projects forward and ensure seamless execution across teams.</li></ul><p><br></p><p><br></p>
  • 2025-08-21T18:44:32Z
Customer Service Representative
  • Glendale, CA
  • onsite
  • Temporary
  • 20.00 - 22.00 USD / Hourly
  • <p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration. </p><p>·        Assist customers in Spanish and English over the phone </p><p>·        Receiving and placing customer service telephone calls</p><p>·        Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>·        Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>·        Data entry and research as required to troubleshoot customer problems </p>
  • 2025-09-03T21:24:23Z
Customer Service Representative
  • Laguna Niguel, CA
  • remote
  • Temporary
  • 20.00 - 22.00 USD / Hourly
  • <p>Are you a people-person who loves solving problems and making someone’s day a little easier? We’re looking for a <strong>Customer Service Representative</strong> to join our team and be the friendly voice that supports our customers every step of the way.</p><p>What You’ll Do:</p><ul><li>Serve as the first point of contact for customers via phone, email, or chat.</li><li>Listen, problem-solve, and provide clear solutions with a positive attitude.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Collaborate with internal teams to resolve customer concerns quickly.</li><li>Go the extra mile to ensure every customer feels valued and supported.</li></ul><p><br></p>
  • 2025-08-22T23:58:45Z
Customer Service Representative
  • Monrovia, CA
  • onsite
  • Temporary
  • 20.00 - 22.00 USD / Hourly
  • <p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration.</p><p>·        Receiving and placing customer service telephone calls</p><p>·        Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>·        Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>·        Data entry and research as required to troubleshoot customer problems</p><p><br></p>
  • 2025-09-03T21:24:23Z
Customer Service Representative
  • Torrance, CA
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 20.00 USD / Hourly
  • <p>We are looking for a dedicated and customer-focused <strong>Bilingual French Canadian</strong> Customer Service Representative to join our team in Torrance, California. In this role, you will be the voice of our company, assisting customers with inquiries, troubleshooting technical issues, and providing tailored recommendations to meet their needs. This is a Contract to permanent position within the manufacturing industry, offering an opportunity to grow while delivering exceptional customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Represent the company's values and culture in all customer interactions, ensuring a positive and detail-oriented experience.</p><p>• Build and maintain strong, empathetic relationships with customers to address their questions and concerns effectively.</p><p>• Recommend and promote products or services that align with customers' needs, contributing to brand growth.</p><p>• Document customer details and inquiries accurately in company databases for future reference.</p><p>• Utilize technical knowledge to troubleshoot and resolve issues related to products and appliances.</p><p>• Manage customer complaints with patience and professionalism, ensuring satisfaction and de-escalating challenging situations.</p><p>• Participate in product and skill training sessions, successfully completing assessments to stay updated on offerings.</p><p>• Share valuable feedback and observed trends with management to improve customer service processes.</p><p>• Maintain regular attendance and flexibility to work variable schedules, including occasional weekends or overtime.</p>
  • 2025-08-04T16:41:10Z
Customer Service Representative
  • Anaheim, CA
  • onsite
  • Temporary
  • 21.00 - 23.10 USD / Hourly
  • We are looking for dedicated Customer Service Representatives to join our team in Anaheim, California. In this long-term contract role, you will play a pivotal part in ensuring customer satisfaction by addressing inquiries, processing orders, and maintaining accurate account information. If you're passionate about delivering excellent service and thrive in a fast-paced environment, we encourage you to apply.<br><br>Responsibilities:<br>• Respond to inbound calls and emails promptly, addressing customer inquiries and concerns.<br>• Process customer orders efficiently and ensure accurate entry into internal systems.<br>• Provide status updates on orders, including information regarding shipping delays.<br>• Update customer account details to ensure records remain current and accurate.<br>• Schedule appointments and coordinate communications with clients as needed.<br>• Handle general office tasks such as data entry and correspondence.<br>• Collaborate with team members to resolve issues and improve service processes.<br>• Utilize Microsoft Word and Excel for documentation and reporting purposes.<br>• Maintain an attentive and courteous demeanor in all customer interactions.<br>• Assist with both inbound and outbound calls to support department initiatives.
  • 2025-08-25T23:34:29Z
Customer Service Representative
  • Torrance, CA
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 20.00 USD / Hourly
  • We are looking for a detail-oriented and customer-focused individual to join our team as a Customer Service Representative in Torrance, California. In this Contract-to-Permanent position, you will play a vital role in assisting customers with their financial needs, ensuring a seamless and positive experience. This role requires strong communication skills, attention to detail, and a commitment to delivering exceptional service.<br><br>Responsibilities:<br>• Assist customers with routine banking transactions, including deposits, withdrawals, and loan payments, ensuring accuracy and efficiency.<br>• Provide detailed information about banking products and services to address customer needs and recommend solutions.<br>• Resolve account inquiries and concerns promptly while maintaining a high level of professionalism.<br>• Process checks, money orders, and cashier’s checks in compliance with bank policies and regulatory standards.<br>• Balance cash drawers daily and verify the accuracy of transactions in end-of-day reporting.<br>• Implement security measures to minimize risks and prevent fraudulent activities within the branch.<br>• Collaborate with team members to achieve branch objectives and ensure seamless operations.<br>• Answer inbound and outbound calls to address customer questions and provide support.<br>• Maintain a high level of customer satisfaction by delivering timely and effective service.
  • 2025-08-25T23:09:24Z
Customer Service Representative
  • Torrance, CA
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 20.00 USD / Hourly
  • <p>We are looking for a dedicated Bilingual Spanish Customer Service Representative to join our team in Torrance, California. In this Contract to permanent position, you will play a pivotal role in ensuring exceptional service and support to our customers while representing our company values. This role provides an opportunity to showcase your problem-solving skills, technical product knowledge, and passion for customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Represent the company’s values and culture through clear, detail-oriented, and empathetic communication.</p><p>• Build and maintain strong relationships with customers, ensuring their needs are understood and met.</p><p>• Assist in promoting and selling products or services by recommending suitable options based on customer preferences.</p><p>• Accurately record customer information and inquiry details in company databases.</p><p>• Develop technical expertise about products to address and resolve customer issues effectively.</p><p>• Manage and resolve customer complaints with a calm, courteous, and solution-oriented approach.</p><p>• Participate in product and skill training sessions, passing required assessments to enhance service delivery.</p><p>• Share relevant feedback and observed customer trends with management to improve processes.</p><p>• Maintain consistent attendance and flexibility to work variable schedules, including occasional weekend shifts.</p>
  • 2025-08-29T00:28:44Z
Customer Service Representative
  • Pasadena, CA
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 22.00 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join our team in Pasadena, California. This is a Contract-to-Permanent position that offers an excellent opportunity to showcase your skills in customer engagement and problem-solving. In this role, you will play a vital part in delivering exceptional service and ensuring customer satisfaction. Apply today for immediate consideration. </p><p><br></p><p>Responsibilities:</p><p>• Handle inbound and outbound calls with professionalism and efficiency.</p><p>• Assist customers with their inquiries, providing clear and accurate information.</p><p>• Process routine transactions and maintain accurate records.</p><p>• Manage email correspondence and resolve customer issues promptly.</p><p>• Enter and update customer information in the system with attention to detail.</p><p>• Promote company products and services by identifying customer needs.</p><p>• Schedule appointments and coordinate follow-ups as required.</p><p>• Ensure compliance with company policies and procedures.</p><p>• Support team efforts by contributing to a positive and collaborative work environment.</p>
  • 2025-09-04T15:09:05Z
Help Desk / Desktop Support Specialist
  • Irvine, CA
  • onsite
  • Permanent
  • 60000.00 - 65000.00 USD / Yearly
  • <p>We’re looking for a reliable and customer-focused Help Desk / Desktop Support Specialist to join our Full-Time Engagement Professionals Division. In this role, you’ll be the go-to person for resolving technical issues and supporting day-to-day technology needs across the organization. You’ll work closely with end-users to troubleshoot problems, manage systems, and keep the IT operations running smoothly. </p><p> </p><p>As an employee of Robert Half, you can build a fulfilling career working on diverse and challenging engagements that leverage your current skills and experiences and help you develop new ones. You can also work with our global consulting firm and learn from industry subject matter experts developing innovative customer solutions.</p><p> </p><p>The compensation package will include <strong>Base Salary</strong> + <strong>Comprehensive Benefits Package: Medical, Dental, Vision, 401(k) plan, Choice Time Off (CTO), Short/Long Term Disability, Life Insurance, ADD Insurance, Health Savings Accounts (HSAs), Flexible Spending Accounts (FSAs), Tuition reimbursement, Employee Assistance Program (EAP), Commuter Benefits, Discount mall, Pet and Legal insurance, and identity theft protection, </strong>and <strong>paid every hour that you work. </strong></p>
  • 2025-08-19T16:18:47Z
Medical Customer Service Representative - Spanish
  • Los Angeles, CA
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 26.00 USD / Hourly
  • <p>We are seeking a <strong>Medical Customer Service Representative</strong> who is fluent in Spanish and English to join our healthcare client's dynamic team. In this role, you will play a key part in supporting patients by explaining financial obligations related to medical care and assisting with payment collection. Your professionalism, empathy, and strong communication skills will ensure a positive experience for patients while providing clarity about their financial responsibilities.</p><p><br></p><p><strong>Bilingual Spanish is a MUST. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Engage with patients over the phone and in-person, providing professional customer service in both Spanish and English.</li><li>Explain financial obligations, such as co-pays, deductible amounts, and out-of-pocket expenses, in clear and understandable terms.</li><li>Collect, process, and document patient payments, ensuring accuracy and compliance with financial procedures.</li><li>Address and resolve patient concerns regarding billing and financial statements, escalating issues to appropriate teams when necessary.</li><li>Maintain accurate records of financial discussions and transactions in the patient information system.</li><li>Collaborate with other departments, including billing and insurance, to streamline communication and improve the patient experience.</li><li>Promote a friendly, empathetic, and patient-centric attitude at all times.</li></ul><p><br></p>
  • 2025-08-20T21:04:36Z
Inside Sales Concierge Specialist
  • West Hollywood, CA
  • onsite
  • Temporary
  • 21.00 - 26.00 USD / Hourly
  • <p>This job posting is for an <strong>Inside Sales Concierge Specialist</strong>, a role focused on managing inbound and outbound communications with patients in the aesthetics industry. Key responsibilities include booking paid consultations, converting leads into sales, handling patient inquiries across multiple channels (e.g., phone, email, social media), and reengaging patients. The role requires maintaining accurate CRM records, discussing financing options, collecting payments, and delivering excellent customer service.</p><p><br></p><p>The position is performance-driven, with strict <strong>Key Performance Indicators (KPIs)</strong> such as meeting monthly consult bookings, lead conversion rates, outbound communication targets (calls, texts, emails), and immediate responsiveness to patient inquiries (within 10 minutes). Additionally, it emphasizes professional communication, HIPAA compliance, self-education, and active collaboration in a fast-paced healthcare environment.</p><p><br></p><p>Applicants should be passionate about the aesthetics industry, possess outstanding communication skills, and demonstrate a proactive approach to learning and hitting sales goals. Regular performance monitoring and accountability are essential in this role. Failure to meet KPIs may lead to performance management or disciplinary action.</p>
  • 2025-08-25T18:39:13Z
Intake Specialist - Temp
  • Los Angeles, CA
  • onsite
  • Contract / Temporary to Hire
  • 19.95 - 23.10 USD / Hourly
  • <p>We have a temporary Intake Specialist position available in Los Angeles (90056) and wanted to share this opportunity with you. This role is onsite, five days a week, and pays up to $21/hour.</p><p>Role Overview:</p><p>As an Intake Specialist, you will help families apply for and access subsidized child care programs. Key responsibilities include processing applications, determining eligibility, maintaining accurate records, conducting orientations, and providing excellent customer service to families and internal teams.</p><p><strong>What We’re Looking For:</strong></p><ul><li>Minimum 2 years of experience in case management, client support, or human services</li><li>Strong organizational and time management skills</li><li>Excellent written and verbal communication</li><li>Ability to work independently and handle multiple priorities</li><li>Comfortable with data entry, program guidelines, and confidential information</li></ul><p><b> </b></p>
  • 2025-09-03T22:24:10Z
Accounts Receivable Specialist
  • Vista, CA
  • onsite
  • Temporary
  • 27.50 - 31.50 USD / Hourly
  • <p>Robert Half is collaborating with a reputable plumbing company in Vista, CA to hire an experienced Accounts Receivable Specialist. This family-owned business has built a strong reputation for quality service and customer satisfaction. The AR Specialist will play a key role in maintaining healthy cash flow and ensuring timely collections.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Generate and send invoices to clients based on completed work orders and service agreements.</li><li>Monitor accounts receivable aging and follow up on outstanding balances.</li><li>Reconcile customer accounts and resolve billing discrepancies.</li><li>Post payments and maintain accurate financial records.</li><li>Collaborate with project managers and service technicians to verify billing details.</li><li>Prepare AR reports and assist with month-end closing.</li><li>Maintain customer relationships and provide excellent service regarding payment inquiries.</li></ul><p><br></p>
  • 2025-08-18T18:18:40Z
Customer Service Representative
  • Los Angeles, CA
  • onsite
  • Temporary
  • 19.00 - 20.00 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Los Angeles, California. In this role, you will provide essential support to ensure smooth service operations and maintain customer satisfaction. This position requires a detail-oriented individual with excellent organizational and interpersonal skills.<br><br>Responsibilities:<br>• Coordinate service and repair center activities to ensure efficient operations.<br>• Manage spare parts inventory, including tracking and replenishment.<br>• Provide support in order fulfillment and packaging when required.<br>• Respond promptly and courteously to customer inquiries and resolve issues effectively.<br>• Maintain accurate records and documentation related to service and inventory.<br>• Collaborate with team members to streamline processes and improve workflow.<br>• Assist in monitoring and improving customer service standards.<br>• Organize and prepare mail packages as part of daily operations.
  • 2025-08-25T22:03:45Z
Call Center CSR
  • Woodland Hills, CA
  • onsite
  • Temporary
  • 20.00 - 25.00 USD / Hourly
  • <p>Robert Half has great ongoing opportunities for professional Call-Center CSRs. We are currently seeking motivated, empathetic, and customer-focused individuals to join our team. This is an excellent opportunity for individuals who are passionate about helping others and have strong communication skills. As a Call Center Customer Service Representative, you will be the first point of contact for our customers, providing them with the assistance and support they need via phone, email, or chat. Your role will involve addressing customer inquiries, resolving complaints, processing orders, and offering solutions to ensure an outstanding customer experience. The ideal candidate will be patient, professional, and adept at managing a high volume of calls while maintaining a positive attitude. Please call (818) 703-8818 for immediate consideration.</p>
  • 2025-08-25T19:38:59Z
Accounts Payable Specialist
  • Los Angeles, CA
  • remote
  • Temporary
  • 25.00 - 35.00 USD / Hourly
  • <p>Robert Half is currently looking for a detail-oriented and experienced Accounts Payable Specialist with SAP expertise to join our finance team in Downtown LA. As an Accounts Payable Specialist with SAP experience, you will play a critical role in the financial operations of our company. You will be responsible for processing invoices, managing vendor accounts, reconciling payments, and ensuring that all financial transactions are accurately recorded in our SAP system. This role offers the opportunity to work in a dynamic environment and contribute to the efficient financial management of the organization. Please call our office 213.629.4602 for consideration.</p><p> </p><p>·        Bachelor’s degree in finance, Accounting, or a related field is preferred.</p><p>·        Proven experience as an Accounts Payable Specialist</p><p>·        SAP experience is required.</p><p>·        Strong understanding of accounts payable principles and practices.</p><p>·        Knowledge of financial regulations and compliance.</p><p>·        Proficient in Microsoft Excel and other financial software.</p><p>·        Excellent attention to detail and accuracy.</p><p>·        Strong analytical and problem-solving skills.</p><p>·        Ability to prioritize and manage multiple tasks in a fast-paced environment.</p><p>·        Effective communication and interpersonal skills.</p><p>·        Team player with a customer service-oriented attitude.</p><p>·        Self-motivated and able to work independently.</p><p> </p>
  • 2025-08-20T21:53:59Z
Accounts Payable Specialist
  • Los Angeles, CA
  • remote
  • Temporary
  • 25.00 - 35.00 USD / Hourly
  • <p>Robert Half is currently looking for a detail-oriented and experienced Accounts Payable Specialist with SAP expertise to join our finance team in Downtown LA. As an Accounts Payable Specialist with SAP experience, you will play a critical role in the financial operations of our company. You will be responsible for processing invoices, managing vendor accounts, reconciling payments, and ensuring that all financial transactions are accurately recorded in our SAP system. This role offers the opportunity to work in a dynamic environment and contribute to the efficient financial management of the organization. Please call our office 213.629.4602 for consideration.</p><p> </p><p>·        Bachelor’s degree in finance, Accounting, or a related field is preferred.</p><p>·        Proven experience as an Accounts Payable Specialist</p><p>·        SAP experience is required.</p><p>·        Strong understanding of accounts payable principles and practices.</p><p>·        Knowledge of financial regulations and compliance.</p><p>·        Proficient in Microsoft Excel and other financial software.</p><p>·        Excellent attention to detail and accuracy.</p><p>·        Strong analytical and problem-solving skills.</p><p>·        Ability to prioritize and manage multiple tasks in a fast-paced environment.</p><p>·        Effective communication and interpersonal skills.</p><p>·        Team player with a customer service-oriented attitude.</p><p>·        Self-motivated and able to work independently.</p><p> </p>
  • 2025-08-20T21:53:59Z
Accounts Payable Specialist
  • Los Angeles, CA
  • remote
  • Temporary
  • 25.00 - 35.00 USD / Hourly
  • <p>Robert Half is currently looking for a detail-oriented and experienced Accounts Payable Specialist with SAP expertise to join our finance team in Downtown LA. As an Accounts Payable Specialist with SAP experience, you will play a critical role in the financial operations of our company. You will be responsible for processing invoices, managing vendor accounts, reconciling payments, and ensuring that all financial transactions are accurately recorded in our SAP system. This role offers the opportunity to work in a dynamic environment and contribute to the efficient financial management of the organization. Please call our office 213.629.4602 for consideration.</p><p> </p><p>·        Bachelor’s degree in finance, Accounting, or a related field is preferred.</p><p>·        Proven experience as an Accounts Payable Specialist</p><p>·        SAP experience is required.</p><p>·        Strong understanding of accounts payable principles and practices.</p><p>·        Knowledge of financial regulations and compliance.</p><p>·        Proficient in Microsoft Excel and other financial software.</p><p>·        Excellent attention to detail and accuracy.</p><p>·        Strong analytical and problem-solving skills.</p><p>·        Ability to prioritize and manage multiple tasks in a fast-paced environment.</p><p>·        Effective communication and interpersonal skills.</p><p>·        Team player with a customer service-oriented attitude.</p><p>·        Self-motivated and able to work independently.</p><p> </p>
  • 2025-08-20T21:53:59Z
Head Start Enrollment Specialist
  • Los Angeles, CA
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • <p>ERSEA Enrollment & Administrative Support Specialist</p><p><strong>Schedule:</strong> Mon–Fri, 8:00 a.m.–4:30 p.m.; occasional evenings/overtime; weekends as needed based on agency needs</p><p><strong>Department:</strong> ERSEA (Eligibility, Recruitment, Selection, Enrollment & Attendance)</p><p><br></p><p>Summary</p><p>Provide high-touch administrative and enrollment support to the ERSEA Department by answering phones, scheduling enrollment appointments, completing and tracking applications, following up with families on missing health documentation, entering and maintaining accurate data in the agency database, uploading records, monitoring attendance, and assisting with application approvals.</p><p>Key Responsibilities</p><ul><li>Answer high-volume phone lines; triage inquiries and route calls/messages promptly.</li><li>Schedule and manage enrollment appointments; send reminders and confirmations.</li><li>Conduct ongoing follow-up with parents/guardians for missing health documentation (e.g., immunizations, IHPs, medical statements).</li><li>Prepare, review, and complete enrollment applications; verify eligibility information.</li><li>Perform accurate data entry and document uploads into the agency database.</li><li>Track application status and support approvals in line with ERSEA policies.</li><li>Monitor attendance data and escalate concerns in accordance with guidelines.</li><li>Maintain organized electronic and paper files; protect confidential information.</li><li>Collaborate with ERSEA and site staff to resolve enrollment and documentation issues.</li><li>Provide general front-office support (copies, scans, forms, mail, reception coverage).</li></ul><p><br></p>
  • 2025-08-26T22:35:13Z
Collections Specialist
  • Tustin, CA
  • onsite
  • Temporary
  • 25.00 - 28.00 USD / Hourly
  • We are looking for a dedicated Collections Specialist to join our team on a contract basis in Tustin, California. In this role, you will play a key part in managing accounts receivable and ensuring timely payments from clients. This position is ideal for someone with a strong background in collections and a proven ability to resolve billing issues efficiently.<br><br>Responsibilities:<br>• Conduct daily calls to clients to follow up on outstanding payments.<br>• Negotiate and establish payment arrangements with customers to address overdue accounts.<br>• Accurately post payments to the appropriate accounts and maintain up-to-date records.<br>• Investigate and resolve billing discrepancies to ensure account accuracy.<br>• Collaborate with internal teams to address and rectify account-related issues.<br>• Maintain detailed documentation of collection activities and communications.<br>• Monitor aging reports to prioritize collection efforts effectively.<br>• Ensure compliance with company policies and applicable regulations during collection processes.<br>• Provide exceptional customer service while maintaining a meticulous approach to sensitive financial matters.
  • 2025-09-03T15:49:05Z
Front Desk Receptionist
  • Carlsbad, CA
  • onsite
  • Temporary
  • 18.00 - 23.00 USD / Hourly
  • <p>A modern and patient-focused dental practice in Carlsbad is looking for a warm, professional Front Office Receptionist to be the welcoming face of their clinic. If you love helping people, enjoy keeping things organized, and thrive in a healthcare setting, this role offers a great blend of customer service and administrative support.</p><p><br></p><p><strong><u>&#128188; What You’ll Be Responsible For:</u></strong></p><ul><li>Greet patients with a friendly and professional demeanor.</li><li>Check in and check out patients, verify insurance, and collect co-pays.</li><li>Schedule appointments and manage provider calendars.</li><li>Answer phone calls, respond to inquiries, and confirm appointments.</li><li>Maintain a clean and organized front desk and waiting area.</li><li>Assist with patient records, intake forms, and basic billing tasks.</li></ul>
  • 2025-08-28T18:29:05Z
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