<p>A high-end gift store located in Beverly Hills is looking for 2 Customer Service Specialists to start immediately. As our Customer Service Specialist, you will play a key role in ensuring clientele has a seamless experience in person, online, and by phone or email. You will be responsible for a variety of tasks, from handling orders, returns, back orders, complaints and damage claims. As the Customer Service Specialist, you will work onsite daily in Beverly Hills, and you must be available to work occasional weekends. Hours are 9:30am-6pm, parking is free, and pay is up to $25/hr.</p><p> </p><p>What You Will Do:</p><p>• Work with multiple operating systems to manage incoming, outgoing orders and point of sale transactions.</p><p>• Manage customer correspondence and ensure all communication is professional and timely. Maintain appropriate follow-through when necessary to build customer relationships.</p><p>• Partner with our sales team to ensure that all commitments to clients are being met and lend back-up sales support as needed.</p><p>• Assist clientele with returned merchandise and order cancelations, issuing refunds or credits based on our return policy.</p><p>• Coordinate with our buying office team on back orders to maintain accurate stock levels.</p><p>• Support our stockroom staff providing special handling instructions and managing the flow of merchandise from our warehouses.</p><p>• Perform data entry audits to ensure all account records are accurate and up to date and partner with our accounting team as necessary.</p><p>• Coordinate with our IT department to ensure that all e-commerce orders are paid in full prior to shipment.</p><p>• Partner with our marketing team for timely registry updates regarding product images.</p><p>• Work with our UPS representative to track missing packages and report damages to ensure we are reimbursed for the damaged or missing product.</p><p>• Communicate and schedule all engraving needs with our outside vendors and inspect merchandise for accuracy upon completion.</p><p>• Answer incoming switchboard calls and direct them to the correct contact person or department.</p><p> </p>
We are looking for a dedicated Customer Service Representative to join our team in Huntington Beach, California. In this role, you will provide exceptional service to customers while managing credit-related inquiries and ensuring accurate order processing. This is a long-term contract position offering an excellent opportunity for growth and stability.<br><br>Responsibilities:<br>• Address and resolve customer inquiries and issues effectively via phone or email.<br>• Process and manage orders with precision, ensuring accuracy in data entry and timely delivery.<br>• Review customer credit applications and provide recommendations based on analysis.<br>• Handle collections and negotiate payment plans with customers to ensure timely payments.<br>• Collaborate with internal teams, including sales, finance, and accounts receivable, to address credit-related concerns.<br>• Monitor and release credit hold orders in compliance with company policies.<br>• Investigate and document discrepancies or disputes related to payments and credit terms.<br>• Maintain detailed records of customer interactions and account activities.<br>• Provide attentive and empathetic support to customers, ensuring a positive experience.<br>• Reconcile inventory returns and communicate necessary actions to customers and internal teams.
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this role, you will play a key part in ensuring customer satisfaction by providing timely and detail-oriented support to our clients. This is a Contract-to-Permanent position, offering an excellent opportunity for growth within a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Provide assistance to customers with inquiries, order status updates, returns, and account-related concerns.<br>• Resolve customer issues with a focus on accuracy and thoroughness to ensure all concerns are addressed.<br>• Build strong relationships with clients to encourage loyalty and repeat business.<br>• Translate or explain product information and marketing materials for multilingual audiences when needed.<br>• Collaborate with internal teams to streamline processes and enhance the customer experience.<br>• Represent the company as a brand ambassador by embodying our values and enthusiasm for our products.<br>• Manage and prioritize multiple tasks in a fast-paced environment while maintaining professionalism.<br>• Handle inbound and outbound calls efficiently to address customer needs.<br>• Utilize call center systems and tools to ensure seamless communication and record-keeping.
<p>We are looking for a detail-oriented Operation Specialist to join our team on a contract basis in Carlsbad, California. In this role, you will be responsible for accurately entering and managing data while supporting various administrative tasks. This position requires strong organizational skills and proficiency in handling digital tools to ensure seamless workflow and data accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Enter and update data with precision and efficiency across multiple platforms.</p><p>• Organize and maintain digital and physical files to ensure easy access and proper storage.</p><p>• Perform calculations and verify data accuracy to eliminate errors.</p><p>• Scan and digitize documents while ensuring all files are properly categorized.</p><p>• Respond to email correspondence promptly and professionally.</p><p>• Utilize Microsoft Excel and Word to create and edit documents and spreadsheets.</p><p>• Conduct routine checks to validate data integrity and resolve discrepancies.</p><p>• Support customer service activities by providing accurate data and documentation.</p><p>• Prepare reports and summaries as needed to assist in business operations.</p><p>• Collaborate with team members to streamline data entry processes and improve efficiency.</p>
We are looking for a skilled Customer Service Representative to join our team in Cerritos, California. This Contract to permanent position offers an exciting opportunity for an individual who thrives in customer-focused environments and enjoys working both independently and collaboratively. The role involves supporting sales operations, interacting with customers in a showroom setting, and representing the company at industry events.<br><br>Responsibilities:<br>• Deliver exceptional customer service to clients in a showroom environment, ensuring their needs are met promptly and professionally.<br>• Collaborate with the sales team and other departments to support business operations and achieve organizational goals.<br>• Assist in the training and onboarding process related to company systems to ensure team efficiency.<br>• Represent the company at trade shows, traveling up to 4-6 times per year for three-day events.<br>• Manage inbound and outbound calls, providing accurate information and resolving customer inquiries.<br>• Perform data entry tasks to maintain accurate records and process orders efficiently.<br>• Schedule appointments and coordinate follow-ups with clients to ensure seamless service.<br>• Handle email correspondence with customers and stakeholders in a timely and organized manner.<br>• Utilize Microsoft Word and Excel for documentation, reporting, and other administrative tasks.<br>• Maintain a positive and welcoming showroom environment, ensuring customers feel valued and appreciated.
We are looking for a dedicated Customer Support Specialist to join our team in Los Angeles, California. In this role, you will be the primary point of contact for customers, ensuring their inquiries and concerns are addressed promptly and professionally. You will collaborate closely with internal departments to deliver exceptional service, maintain accurate documentation, and contribute to the overall success of our operations.<br><br>Responsibilities:<br>• Respond to customer inquiries regarding product details, order placements, shipping updates, and repair services.<br>• Address and resolve customer complaints or issues with efficiency and professionalism.<br>• Maintain detailed records of customer interactions and ensure timely follow-ups as necessary.<br>• Partner with internal teams such as Sales, Production, and Shipping to effectively manage complex customer concerns.<br>• Handle sales orders for customer purchases and inventory items, ensuring accuracy and timeliness.<br>• Prepare sales orders and job envelopes, and organize daily shipments to meet operational deadlines.<br>• Collaborate with the owner to design new styles and contribute ideas for innovative products.<br>• Create invoices for completed custom orders, repairs, and wholesale shipments, ensuring accuracy in pricing and materials used.<br>• Verify all documentation, including certificates, appraisals, and photos, is included with final invoices or shipments.<br>• Conduct quality checks to confirm the accuracy of labor charges, gemstones, and metals used in customer orders.
<p>We are looking for a dedicated Customer Service/Sales Representative to join our team in Encino, California. This contract to hire position is ideal for someone who thrives in a fast-paced environment and enjoys providing exceptional support to customers. You will play a key role in handling inquiries, managing communication channels, and ensuring smooth operations.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to inbound calls, addressing customer questions and concerns with professionalism.</p><p>• Handle both inbound and outbound calls as needed to support customer needs.</p><p>• Manage email correspondence to provide timely and accurate information.</p><p>• Perform data entry tasks to maintain up-to-date records and ensure accuracy.</p><p>• Schedule appointments efficiently while coordinating with clients and internal teams.</p><p>• Utilize VoIP systems to manage customer communications effectively.</p><p>• Process orders and ensure they are entered accurately into the system.</p><p>• Collaborate with team members to resolve customer issues and improve service quality.</p><p>• Use Microsoft Excel and Word to organize and document customer information.</p><p>• Ensure customer satisfaction by delivering high-quality service and support.</p>
We are looking for an experienced Customer Service Representative to join our team on a long-term contract basis in Irvine, California. In this role, you will play a critical part in managing schedules, coordinating services, and ensuring smooth communication between clients, families, and internal teams. Your ability to handle complex scheduling needs and maintain precise interactions will be key to success in this position.<br><br>Responsibilities:<br>• Coordinate and assign staff based on participant needs, location, and skills, ensuring compliance with program policies.<br>• Create and manage schedules for participants and staff, including meal periods and breaks, while maintaining accurate records in a computerized system.<br>• Respond promptly to scheduling changes and requests from associates, participants, and families in a courteous and meticulous manner.<br>• Monitor attendance and assignments daily, making adjustments and notifying relevant parties of changes as needed.<br>• Generate and analyze reports to ensure billing and payroll accuracy, addressing contract fulfillment gaps and collaborating with internal departments.<br>• Communicate effectively with families, supervisors, and team members to relay concerns and escalate issues when necessary.<br>• Provide training and cross-training for new scheduling coordinators, ensuring team readiness and knowledge.<br>• Schedule and attend meetings, trainings, and other events to stay aligned with organizational goals and processes.
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this Contract-to-Permanent position, you will play a critical role in providing exceptional support to our customers by addressing inquiries, processing orders, and resolving issues efficiently. This is an excellent opportunity to contribute to a dynamic environment while ensuring customer satisfaction.<br><br>Responsibilities:<br>• Handle inbound and outbound calls to address customer inquiries and provide accurate information.<br>• Process orders and ensure timely and accurate data entry into the system.<br>• Resolve customer issues with professionalism and efficiency, aiming for first-call resolution.<br>• Maintain a strong understanding of fire safety products and services to assist customers effectively.<br>• Collaborate with internal teams to address complex customer concerns and escalate issues when necessary.<br>• Document customer interactions and maintain detailed records for future reference.<br>• Meet or exceed performance metrics, including response time and customer satisfaction goals.<br>• Provide proactive support by identifying potential customer needs and offering appropriate solutions.<br>• Stay updated on company policies, procedures, and product offerings to deliver accurate information.
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this role, you will be responsible for delivering exceptional support to clients and stakeholders by addressing inquiries and resolving issues efficiently. This is a Contract-to-Permanent position, offering an exciting opportunity to contribute to a dynamic work environment in the Health Pharm/Biotech industry.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries, ensuring accurate and detail-oriented communication.<br>• Investigate and resolve customer issues by collaborating with various internal departments.<br>• Utilize multiple internal systems to manage client accounts and deliver high-quality service.<br>• Provide feedback to management on service challenges or customer concerns to drive improvements.<br>• Participate in special projects and tasks assigned by leadership.<br>• Manage customer accounts, including order processing, shipping coordination, and troubleshooting.<br>• Ensure thorough follow-up with customers to confirm resolution and satisfaction.<br>• Maintain detailed records of interactions and transactions, ensuring data accuracy.<br>• Support process improvement initiatives by identifying areas for efficiency enhancements.<br>• Handle mandatory overtime as required to meet business needs.
<p>We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Beverly Hills, California. This role is ideal for someone passionate about delivering exceptional client experiences and is familiar with banking or customer service environments. You will play a vital part in supporting commercial banking operations while maintaining compliance and ensuring customer satisfaction. This a 2-month temporary role covering a medical leave coverage. The position has the potential to extend or go permanent. It's on-site, Monday through Friday, 8:30am to 4:30pm.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary point of contact for customer inquiries, ensuring prompt resolution and maintaining client satisfaction.</p><p>• Utilize case management tools to prioritize tasks, track progress, and meet service-level agreements.</p><p>• Build strong partnerships with internal teams, including operations and banking departments, to ensure seamless communication and efficient task management.</p><p>• Handle daily client requests, including funds transfers, account maintenance, and loan servicing, with accuracy and professionalism.</p><p>• Collect and process necessary documentation for account openings while coordinating with clients and internal teams.</p><p>• Perform call-backs to verify and authenticate client transactions, ensuring compliance and security protocols are followed.</p><p>• Support teller operations when needed to ensure smooth banking processes.</p><p>• Participate in projects aimed at improving client experience, optimizing workflows, and enhancing data integrity.</p><p>• Independently manage assignments with a focus on integrity, accountability, and adherence to company policies and compliance requirements.</p>
We are looking for a skilled Title and Closing Specialist to join our team in Irvine, California. This Contract position offers an excellent opportunity for professionals with expertise in title and escrow operations to contribute to a dynamic work environment. The ideal candidate will have a strong background in managing real estate transactions, ensuring compliance with regulatory standards, and delivering exceptional customer service.<br><br>Responsibilities:<br>• Review lender instructions to establish escrow requirements and ensure accuracy.<br>• Address inquiries and requests related to transactions promptly and professionally.<br>• Prepare transaction documentation by completing required forms, statements, and reviewing pre-existing documents.<br>• Generate settlement statements for transactions in alignment with lender instructions.<br>• Manage timely balancing and disbursement of lender funds.<br>• Ensure all processes comply with applicable regulations and legal standards.<br>• Interpret and utilize underwriting guidelines, lender instructions, trust agreements, and preliminary title reports.<br>• Collaborate effectively within a fast-paced, high-energy team environment to meet deadlines.<br>• Maintain organized records by scanning and managing essential documents.<br>• Conduct title searches and clearances to facilitate smooth transaction processing.
<p>Robert Half is seeking an AR Specialist to join our finance team in Downtown LA! As an AR Specialist, you will play a crucial role in managing our accounts receivable operations. You will be responsible for processing customer invoices, managing customer accounts, reconciling payments, and ensuring all financial transactions are accurately recorded in our Great Plains accounting system. This position offers the opportunity to work in a dynamic environment and contribute to the efficient financial management of the organization. For immediate consideration, please call our office at 213.629.4602 for consideration.</p><p> </p><p>· Entering, posting and reconciling of batches.</p><p>· Researching and resolving customer A/R issues</p><p>· Preparing aging reports</p><p>· Placing billing and collection calls</p><p>· Maintaining cash receipts journal, as well as updating and reconciling the sub-ledger to the G/L.</p><p>· Good attention to detail and strong Microsoft Excel skills.</p><p>· 1+ year of recent Accounts Receivable,</p><p>· Experience with Great Plains is a must.</p><p> </p>
<p>Robert Half is seeking an AR Specialist to join our finance team in Downtown LA! As an AR Specialist, you will play a crucial role in managing our accounts receivable operations. You will be responsible for processing customer invoices, managing customer accounts, reconciling payments, and ensuring all financial transactions are accurately recorded in our Great Plains accounting system. This position offers the opportunity to work in a dynamic environment and contribute to the efficient financial management of the organization. For immediate consideration, please call our office at 213.629.4602 for consideration.</p><p> </p><p>· Entering, posting and reconciling of batches.</p><p>· Researching and resolving customer A/R issues</p><p>· Preparing aging reports</p><p>· Placing billing and collection calls</p><p>· Maintaining cash receipts journal, as well as updating and reconciling the sub-ledger to the G/L.</p><p>· Good attention to detail and strong Microsoft Excel skills.</p><p>· 1+ year of recent Accounts Receivable,</p><p>· Experience with Great Plains is a must.</p><p> </p>
<p>Robert Half is seeking an AR Specialist to join our finance team in Downtown LA! As an AR Specialist, you will play a crucial role in managing our accounts receivable operations. You will be responsible for processing customer invoices, managing customer accounts, reconciling payments, and ensuring all financial transactions are accurately recorded in our Great Plains accounting system. This position offers the opportunity to work in a dynamic environment and contribute to the efficient financial management of the organization. For immediate consideration, please call our office at 213.629.4602 for consideration.</p><p> </p><p>· Entering, posting and reconciling of batches.</p><p>· Researching and resolving customer A/R issues</p><p>· Preparing aging reports</p><p>· Placing billing and collection calls</p><p>· Maintaining cash receipts journal, as well as updating and reconciling the sub-ledger to the G/L.</p><p>· Good attention to detail and strong Microsoft Excel skills.</p><p>· 1+ year of recent Accounts Receivable,</p><p>· Experience with Great Plains is a must.</p><p> </p>
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Whittier, California. In this role, you will serve as the primary point of contact for customers, providing timely information and resolving issues related to shipments and services. Your ability to collaborate across departments and maintain clear communication will be essential to delivering exceptional customer experiences.<br><br>Responsibilities:<br>• Address and resolve both domestic and international mail hold issues promptly.<br>• Document detailed notes in Salesforce for all hold cases and update client information as required.<br>• Act as a liaison between distribution centers and customers to ensure issues are resolved effectively.<br>• Collaborate with sales, operations, and other departments to resolve customer concerns.<br>• Identify customer needs proactively and provide tailored recommendations.<br>• Conduct customer training sessions on web portal usage and company-specific data systems.<br>• Maintain high service levels by ensuring thorough communication, project implementation, and follow-up.<br>• Foster a team-oriented environment to enhance collaboration and efficiency.<br>• Adapt to flexible work schedules based on business requirements.<br>• Perform additional duties as assigned to support operational goals.
<p>Robert Half is currently looking for a detail-oriented and experienced Accounts Payable Specialist with SAP expertise to join our finance team in Downtown LA. As an Accounts Payable Specialist with SAP experience, you will play a critical role in the financial operations of our company. You will be responsible for processing invoices, managing vendor accounts, reconciling payments, and ensuring that all financial transactions are accurately recorded in our SAP system. This role offers the opportunity to work in a dynamic environment and contribute to the efficient financial management of the organization. Please call our office 213.629.4602 for consideration.</p><p> </p><p>· Bachelor’s degree in finance, Accounting, or a related field is preferred.</p><p>· Proven experience as an Accounts Payable Specialist</p><p>· SAP experience is required.</p><p>· Strong understanding of accounts payable principles and practices.</p><p>· Knowledge of financial regulations and compliance.</p><p>· Proficient in Microsoft Excel and other financial software.</p><p>· Excellent attention to detail and accuracy.</p><p>· Strong analytical and problem-solving skills.</p><p>· Ability to prioritize and manage multiple tasks in a fast-paced environment.</p><p>· Effective communication and interpersonal skills.</p><p>· Team player with a customer service-oriented attitude.</p><p>· Self-motivated and able to work independently.</p><p> </p>
<p>Robert Half is currently looking for a detail-oriented and experienced Accounts Payable Specialist with SAP expertise to join our finance team in Downtown LA. As an Accounts Payable Specialist with SAP experience, you will play a critical role in the financial operations of our company. You will be responsible for processing invoices, managing vendor accounts, reconciling payments, and ensuring that all financial transactions are accurately recorded in our SAP system. This role offers the opportunity to work in a dynamic environment and contribute to the efficient financial management of the organization. Please call our office 213.629.4602 for consideration.</p><p> </p><p>· Bachelor’s degree in finance, Accounting, or a related field is preferred.</p><p>· Proven experience as an Accounts Payable Specialist</p><p>· SAP experience is required.</p><p>· Strong understanding of accounts payable principles and practices.</p><p>· Knowledge of financial regulations and compliance.</p><p>· Proficient in Microsoft Excel and other financial software.</p><p>· Excellent attention to detail and accuracy.</p><p>· Strong analytical and problem-solving skills.</p><p>· Ability to prioritize and manage multiple tasks in a fast-paced environment.</p><p>· Effective communication and interpersonal skills.</p><p>· Team player with a customer service-oriented attitude.</p><p>· Self-motivated and able to work independently.</p><p> </p>
<p>Robert Half is currently looking for a detail-oriented and experienced Accounts Payable Specialist with SAP expertise to join our finance team in Downtown LA. As an Accounts Payable Specialist with SAP experience, you will play a critical role in the financial operations of our company. You will be responsible for processing invoices, managing vendor accounts, reconciling payments, and ensuring that all financial transactions are accurately recorded in our SAP system. This role offers the opportunity to work in a dynamic environment and contribute to the efficient financial management of the organization. Please call our office 213.629.4602 for consideration.</p><p> </p><p>· Bachelor’s degree in finance, Accounting, or a related field is preferred.</p><p>· Proven experience as an Accounts Payable Specialist</p><p>· SAP experience is required.</p><p>· Strong understanding of accounts payable principles and practices.</p><p>· Knowledge of financial regulations and compliance.</p><p>· Proficient in Microsoft Excel and other financial software.</p><p>· Excellent attention to detail and accuracy.</p><p>· Strong analytical and problem-solving skills.</p><p>· Ability to prioritize and manage multiple tasks in a fast-paced environment.</p><p>· Effective communication and interpersonal skills.</p><p>· Team player with a customer service-oriented attitude.</p><p>· Self-motivated and able to work independently.</p><p> </p>
<p>We are looking for an experienced Accounts Receivable Specialist to join our client's team in Brea. This position offers an opportunity to work with a leading company in the electronic manufacturing industry. The ideal candidate will play a pivotal role in managing customer accounts, resolving discrepancies, and ensuring the accuracy of financial records within the Credit and Collections Department.</p><p><br></p><p>Responsibilities:</p><p>• Reconcile customer chargebacks and deductions for assigned accounts, identifying discrepancies and proposing solutions.</p><p>• Monitor and follow up on outstanding invoices, ensuring timely customer payments and resolving delays.</p><p>• Approve customer orders for shipment based on account status and financial reviews.</p><p>• Prepare and submit detailed reports to the Credit Manager, including updates on past-due accounts and cash flow forecasting.</p><p>• Collaborate with internal teams such as Sales, Sales Support, and Accounting to resolve account-related issues.</p><p>• Assist in training team members within the Credit and Collections Department as needed.</p><p>• Provide limited oversight of department operations in the absence of the Credit Supervisor.</p><p>• Maintain compliance with established credit and collections policies while performing day-to-day account management.</p><p>• Undertake additional tasks as required to support the goals of the department.</p>
<p>Robert Half is looking for a Collections Specialist that will like to join our client's growing company. The Collections Specialist is responsible for managing and executing the collection of delinquent accounts, rent balances, damages, and other outstanding amounts related to multi-family housing. This position ensures compliance with federal, state, and local regulations. The Collections Specialist will work closely with property managers, residents, and third-party vendors to resolve outstanding accounts in a professional and timely manner while upholding the company's standards of customer service. Key Responsibilities include:</p><ul><li>Manage and collect delinquent accounts, including rent balances, damages, and other housing-related charges.</li><li>Review and analyze resident ledgers, move-out statements, and supporting documentation to determine accurate balances.</li><li>Ensure compliance with all applicable collection laws and regulations.</li><li>Communicate with former and current residents regarding outstanding balances in a professional and respectful manner.</li><li>Partner with property managers and corporate departments to resolve disputes or discrepancies in accounts.</li><li>Negotiate payment arrangements and document repayment plans in accordance with company policy.</li><li>Coordinate with third-party collection agencies and legal counsel when necessary.</li><li>Maintain accurate and up-to-date records of collection efforts and account statuses.</li><li>Monitor aging reports and meet monthly collection targets and performance goals.</li><li>Stay informed on industry regulations and best practices related to multi-family housing collections.</li></ul><p>For immediate consideration email you resume today!</p><p><br></p><p><br></p>
<p>We are looking for a detail-oriented Agency Support Specialist t to provide administrative support to our underwriting team in Los Angeles, California. In this contract position, you will play a key role in managing customer interactions, maintaining accurate records, and ensuring efficient operations. This is an excellent opportunity for individuals with strong organizational skills and a background in administrative or customer service roles.</p><p><br></p><p>Responsibilities:</p><p>• Support the underwriting team with administrative tasks such as preparing and organizing documents.</p><p>• Handle inbound customer inquiries and provide accurate information or assistance as needed.</p><p>• Perform data entry tasks, ensuring accuracy and completeness of all records.</p><p>• Manage office communication, including answering calls and directing them appropriately.</p><p>• Maintain and update client files and other documentation in a timely manner.</p><p>• Assist with scheduling, coordination, and general office duties to ensure smooth daily operations.</p><p>• Collaborate with team members to resolve customer issues or concerns promptly.</p><p>• Ensure compliance with company policies and procedures while handling sensitive information.</p><p>• Contribute to process improvement initiatives to enhance workflow efficiency.</p>
<p><strong>Job Description:</strong></p><p>We are seeking a self-motivated and dynamic <strong>Credit and Collection Specialist</strong> to join our team in El Segundo. This role requires strong organizational skills, adaptability to fast-paced environments, and the ability to manage a portfolio of assigned accounts proactively. The Credit and Collection Specialist will focus on maximizing cash collections, minimizing bad debt, and surpassing departmental objectives. This professional will play a key role in maintaining strong relationships and contributing to effective process improvements across the department.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Take ownership of customer accounts by managing outstanding receivables in a timely manner to mitigate write-offs.</li><li>Proactively reach out to customers to ensure diligent follow-up regarding past-due balances.</li><li>Maintain accurate and up-to-date documentation on all collection efforts.</li><li>Deliver exceptional customer service to resolve disputes, process customer refunds, reconcile accounts, and address credit line changes.</li><li>Organize and prioritize multiple responsibilities amidst high transaction volume and workflow changes.</li><li>Investigate and resolve billing discrepancies, escalating internal issues when necessary.</li><li>Apply judgment in resolving adjustments, disputes, unapplied payments, reconciliation needs, and account hold placements due to payment delays or delinquency.</li><li>Escalate unresolved accounts promptly, adhering to departmental standards.</li><li>Support documentation preparation for accounts submitted to third-party agencies or deemed uncollectible.</li><li>Build and maintain solid relationships with both internal and external customers.</li><li>Analyze data from customer account reports and apply insights to collection efforts.</li><li>Actively contribute to department initiatives and projects, including process improvement efforts, trainings, and cross-functional collaboration.</li><li>Assist teammates by cross-training on customer portfolios for seamless coverage.</li><li>Process and distribute customer invoices and statements accurately.</li><li>Manage incoming and outgoing communication (emails, phone calls) effectively to support the collection process.</li></ul><p><br></p>
<p>Robert Half is seeking a reliable and professional <strong>Front Desk Coordinator/Receptionist</strong> for one of our valued clients in Azusa. This is a <strong>part-time temp-to-hire opportunity</strong> for someone who enjoys creating a welcoming office environment and providing exceptional administrative support.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet and assist visitors, clients, and vendors in a friendly and professional manner</li><li>Answer, screen, and direct incoming calls to appropriate departments or staff</li><li>Manage incoming and outgoing mail, packages, and deliveries</li><li>Perform general clerical duties, including filing, copying, scanning, and data entry</li><li>Maintain front desk and common areas to ensure a clean, organized workspace</li><li>Assist with scheduling meetings and coordinating office activities</li><li>Handle basic accounting support such as creating and processing invoices</li><li>Support various departments with administrative tasks as needed</li></ul>
<p>Key Duties and Responsibilities for the Administrative Specialist Role</p><p>In this position, you will provide vital administrative and operational support to the Executive Office and other departments. Typical duties include:</p><ul><li>Managing calendars, scheduling meetings, and coordinating appointments for leadership staff</li><li>Preparing and editing correspondence, reports, and other documents</li><li>Assisting with board and committee meeting logistics, including agenda preparation and minutes</li><li>Maintaining organized filing systems (electronic and hard copy) and handling confidential information with discretion</li><li>Supporting event coordination and department projects as assigned</li><li>Handling travel arrangements and expense reimbursements</li><li>Communicating professionally with internal staff, external partners, and community stakeholders</li><li>Performing general office support such as ordering supplies, tracking invoices, and managing office communications</li></ul><p><br></p>
