<p>*Email brendan.steele@rht(.com) for consideration*</p><p><br></p><p>Robert Half (Technology Solutions) is searching for a Cloud Network Engineer with a background in Palo Alto Implementations, Panorama, AWS, SD-WAN, Routing Protocols, etc. If this sounds like your background, then this Cloud Network Engineer role is for you. For this opportunity, you will work in the Burbank, CA area.</p><p><br></p><p><strong>Position</strong>: Cloud Network Engineer</p><p><strong>Hours/Duration</strong>: 40 hrs/wk, M-F, FTE</p><p><strong>Top Skills</strong>: Palo Alto Implementations, Panorama, AWS, SD-WAN, Routing Protocols</p><p><strong>Onsite/Remote</strong>: <em>Hybrid in LA</em></p><p><strong>Company: </strong>Entertainment Industry</p><p><br></p><p>We are looking to present candidates immediately and this Cloud Network Engineer position will not be open long. You can apply for this position today by sending your resume to Brendan.Steele@rht(.com) or texting me at (310) 905-6878 (email text-line). You can also connect with me on LinkedIn at (linkedin/in/brendan-steele-177770101/).</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Design, configure, and manage routing protocols, including advanced route maps and configurations.</li><li>Implement and maintain Cisco-based switching solutions to ensure optimal network performance.</li><li>Administer and troubleshoot wireless network systems, focusing on Cisco wireless technologies.</li><li>Manage and secure firewall systems, including Palo Alto Firewalls, Panorama, and Cisco ASA devices.</li><li>Provide expert-level support for cloud networking components such as route tables, direct connections, transit gateways, and internet gateways.</li><li>Collaborate on cloud networking setups, particularly within AWS and Azure environments.</li><li>Optimize network infrastructure by integrating advanced technologies and adhering to best practices.</li><li>Conduct regular network performance assessments and recommend improvements.</li><li>Maintain documentation of network configurations, processes, and security protocols.</li><li>Support the migration and implementation of new systems as required.</li></ul>
<p>Robert Half is currently seeking a Service Desk Engineer for a client located in Burbank, CA. Service Desk Engineer will be responsible for assisting end users that are remote with support via phone, email, etc.</p><p><br></p><p><strong>Must Haves:</strong></p><ul><li>VP Level support</li><li>Strong in JAMF/ MDM platform management</li><li>ITAM Maintenance</li><li>Window 11 migrations</li><li>MFA Set up</li><li>Imaging</li><li>iOS and Android </li></ul><p><br></p><p><br></p>
<p>**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. You can also call my office number at 424-270-9193****</p><p><br></p><p>We are looking for a skilled Cloud Network Engineer to join our team in Woodland Hills, California. In this role, you will play a pivotal part in designing, managing, and optimizing network and cloud infrastructures, with a focus on Palo Alto security platforms and Azure networking. As this is a Contract-to-Permanent position, we are seeking candidates passionate about delivering innovative solutions and contributing to the success of our IT operations.</p><p><br></p><p>Responsibilities:</p><p>• Design and deploy network configurations for Palo Alto firewalls and Azure cloud networking.</p><p>• Develop and integrate CI/CD pipelines to support network automation in collaboration with DevOps and cloud teams.</p><p>• Manage and maintain Palo Alto Panorama and Prisma Cloud environments to ensure operational efficiency.</p><p>• Implement and oversee network monitoring systems, including telemetry streaming, to enhance observability.</p><p>• Lead updates, patches, and configuration changes to network systems while minimizing downtime.</p><p>• Provide technical expertise and leadership for office network infrastructure, including wireless and switching systems.</p><p>• Optimize and manage Meraki network solutions for office environments.</p><p>• Act as an escalation point for critical network incidents, resolving issues promptly.</p><p>• Create and maintain documentation for network processes to improve service delivery and operational standards.</p><p>• Stay informed about emerging technologies and automation tools to enhance network agility and security.</p>
We are looking for a skilled PC Technician to join our team on a contract basis in Commerce, California. This role involves evaluating and testing electronic equipment, identifying resale potential, and ensuring functionality according to industry standards. The ideal candidate will have hands-on experience with audio/video equipment, a solid understanding of signal paths, and the ability to work effectively in a warehouse environment.<br><br>Responsibilities:<br>• Sort and process electronic items and commodities to identify those with potential resale value.<br>• Assess the resale potential of electronics, including whole units and individual components, using established methods.<br>• Conduct thorough testing and verification of electronic functionality while adhering to R2 standards.<br>• Handle and evaluate audio/video equipment such as soundboards, speakers, lighting systems, turntables, and keyboards.<br>• Apply knowledge of audio/video signal paths and connectivity to ensure proper functionality.<br>• Perform PC technician duties, including troubleshooting, repairing, and maintaining computer systems.<br>• Lift and carry items weighing up to 50 pounds as part of warehouse operations.<br>• Operate effectively in a warehouse environment, ensuring safety and efficiency.<br>• Utilize technical expertise to work with a variety of computer hardware and operating systems, including Linux, Mac, and Windows.<br>• Assist with cable installation and system setup as needed.
We are looking for a dedicated Desktop Support Analyst to join our team in Ontario, California. In this role, you will provide essential technical assistance to ensure the smooth operation of computer systems, hardware, and software within the organization. If you have strong problem-solving skills and a passion for technology, we invite you to apply.<br><br>Responsibilities:<br>• Offer first and second-level technical support for desktops, laptops, mobile devices, and peripherals.<br>• Install, configure, and update hardware and software to meet user needs.<br>• Track and manage IT equipment inventory, ensuring accurate asset documentation.<br>• Facilitate onboarding and offboarding processes, including account setup and provisioning of necessary equipment.<br>• Ensure adherence to IT policies and procedures to maintain system security and compliance.<br>• Document resolutions and support activities while creating and updating knowledge base resources.<br>• Collaborate with IT team members to address and resolve complex technical issues.<br>• Assist with network connectivity troubleshooting and basic server-related tasks when required.<br>• Provide occasional after-hours or weekend support as necessary.
<p>We are looking for an experienced Systems Administrator to oversee and optimize our Dynamics 365 Finance and Operations (D365FO) platform. In this role, you will ensure the system operates efficiently, securely, and aligns with organizational goals. This position offers the opportunity to collaborate with various teams and stakeholders to enhance system functionality and resolve technical challenges.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and maintain the performance, security, and stability of the D365FO environment.</p><p>• Execute system updates, patches, and upgrades in coordination with Microsoft and internal teams.</p><p>• Configure and manage user access, roles, and security permissions within D365FO.</p><p>• Support integrations and troubleshoot issues related to printers, RF guns, and other connected devices.</p><p>• Set up and manage reporting systems, including Power BI and SharePoint configurations.</p><p>• Track system performance and logs, ensuring efficient operation and addressing any anomalies.</p><p>• Maintain app registrations, client keys, and store entity configurations in D365FO.</p><p>• Ensure compliance with IT policies, licensing requirements, and industry best practices.</p><p>• Collaborate with business stakeholders, vendors, and IT teams to optimize system functionality.</p><p>• Provide training and guidance to users to enhance system utilization.</p><p>• Proficiency in Active Directory and Windows Server.</p><p>• Hands-on experience with Windows 10 and Dell Technologies.</p><p>• Familiarity with Citrix Technologies and Dynamics 365 (D365FO).</p><p>• Strong understanding of SQL databases and Azure.</p><p>• Knowledge of Power BI and Power Automate for reporting and automation.</p><p>• Experience with Electronic Data Interchange (EDI) systems.</p><p>• Solid troubleshooting and problem-solving skills in a technical environment.</p><p>• Ability to manage system security and ensure compliance with IT policies.</p>
We are looking for a skilled Support Analyst to join our team on a long-term contract basis in Torrance, California. In this role, you will provide first-level support for the Interactive Network Service Desk, ensuring smooth and efficient operations. This opportunity is ideal for candidates who excel in troubleshooting and have a strong background in customer support and technical problem-solving.<br><br>Responsibilities:<br>• Provide first-level technical support for the Interactive Network Service Desk, addressing and resolving user issues promptly.<br>• Assist with workstation support, ensuring all hardware and software operate effectively.<br>• Collaborate with team members to troubleshoot and resolve technical challenges.<br>• Utilize R code to analyze and solve system-related issues as needed.<br>• Support bilingual users by providing effective communication and tailored assistance.<br>• Maintain detailed documentation of technical issues and solutions for future reference.<br>• Ensure timely escalation of complex issues to the appropriate teams or levels of support.<br>• Contribute to improving service desk processes and enhancing overall efficiency.<br>• Deliver exceptional customer service while managing multiple support requests.
Position Summary:<br>We are seeking a detail-oriented and technically proficient EDI Integration Specialist to support electronic data interchange operations within an ERP environment, specifically Microsoft Dynamics 365 Finance & Operations (D365 F& O) and a third-party EDI platform. This role is responsible for managing EDI workflows, resolving integration issues, and ensuring accurate data exchange between internal systems and external trading partners.<br>Key Responsibilities:<br>EDI Operations & Troubleshooting<br><br>Serve as the technical lead for ERP-integrated EDI modules and oversee daily operations.<br>Troubleshoot and resolve issues across ERP and EDI platforms, including trading partner connections.<br>Support sales order processes and collaborate with order management teams.<br>Administer EDI dashboards, transaction schedulers, and perform routine maintenance.<br>Configure and maintain customer cross-references and document flows.<br>Monitor environmental factors affecting EDI workflows (e.g., FTP, alerts, audit logs).<br><br>Performance Monitoring & Analysis<br><br>Monitor system performance and conduct root cause analysis for recurring issues.<br>Use tools like Notepad++ for data extraction and troubleshooting.<br>Generate error reports and recommend long-term process improvements.<br>Manage workload effectively during peak operational periods.<br><br>Partner Onboarding & Collaboration<br><br>Onboard new trading partners and configure transaction sets (e.g., 850, 855, 856, 810, 846).<br>Collaborate with internal teams and external partners to resolve order and fulfillment issues.<br><br>System Configuration & Integration<br><br>Configure batch jobs, monitor logs, and manage order-related events (e.g., cancellations, returns).<br>Coordinate with managed services teams for issue resolution and message reprocessing.<br><br>Technical Expertise & Documentation<br><br>Stay current with EDI standards and ERP integration tools.<br>Research and resolve mapping and integration issues.<br>Maintain detailed documentation of processes, configurations, and resolutions.<br><br>Qualifications & Requirements:<br>Experience<br><br>Minimum 3 years in EDI support, client services, or technical help desk roles.<br>Experience with ticketing systems (e.g., IT Help Desk, DevOps).<br><br>Technical Skills<br><br>Proficiency in XML and flat file formats.<br>Advanced use of Notepad++ for troubleshooting.<br>Hands-on experience with ERP-integrated EDI modules.<br>Familiarity with FTP and AS2 networks.<br>Knowledge of key EDI transaction sets (e.g., 850, 855, 856, 810, 846, 860, 820); 943/944 a plus.<br>Proficiency with collaboration tools and Excel for data analysis.<br><br>Certifications<br><br>ERP platform certifications (e.g., MB-300) preferred.<br><br>Education<br><br>Associate’s degree in Information Systems, Business Information Management, or related field preferred.<br>Understanding of ERP business processes and terminology.<br><br>Preferred Qualifications<br><br>2+ years of hands-on ERP experience in inventory, product information, or sales modules.<br>Strong communication skills and attention to detail.<br>Ability to work cross-functionally with internal and external stakeholders.
<p><strong>Help Desk Analyst - Evening and Weekend Shift</strong></p><p><strong>Location:</strong> Downtown Los Angeles (candidate must reside within 1.5 hours of Los Angeles. You'll start onsite in DTLA before transitioning to a primarily remote role.)</p><p><strong>Salary:</strong> $70,000 - $75,000 + Overtime Eligible (Non-Exempt Position)</p><p><strong>Benefits:</strong> Medical, Dental, Vision (M/D/V), Flexible Spending Account (FSA), 401K, Profit Sharing Plan, 10 days vacation (accrued), 5 paid sick days, 1 personal day.</p><p><strong>Work Model:</strong></p><ul><li><strong>Onsite during onboarding:</strong> First 30 days onsite in DTLA, working Monday-Friday from 8 AM–5 PM or 9 AM–6 PM.</li><li><strong>Transition to remote:</strong> After onboarding, 100% remote shift. Occasional onsite may be required for projects such as phone or desktop rollouts.</li><li><strong>Onsite team weeks:</strong> Once every quarter, you’ll join the team onsite for one week to foster collaboration and team dynamics.</li></ul><p><strong>Evening & Weekend Shift:</strong></p><ul><li><strong>Week 1:</strong> Tuesday-Thursday, 3 PM–12 AM; Friday-Saturday, 5 PM–12 AM </li><li><strong>Week 2:</strong> Wednesday-Saturday, 3 PM–12 AM </li></ul><p>As a <strong>Help Desk Analyst</strong>, you’ll play a pivotal role in delivering exceptional technical support to our team and ensuring smooth operations for our technology systems. We value professionals who thrive in dynamic environments, exhibit outstanding customer service, and have the ability to troubleshoot incidents effectively. You'll start onsite in DTLA before transitioning to a primarily remote role.</p><p><br></p><p><br></p>
<p><strong>IT Manager</strong></p><p><strong>Location</strong>: Chatsworth, CA (Hybrid, 3-days onsite)</p><p><strong>Salary Range</strong>: $100,000 - $140,000 per year</p><p>Are you a proactive, entrepreneurial IT leader ready to drive digital transformation in a collaborative, fast-paced environment? Are you looking for an opportunity to shape and enhance the IT landscape for a growing organization? If so, we invite you to join our team as an IT Manager!</p><p>We are seeking an innovative and forward-thinking manager to oversee and develop our IT systems, including our proprietary ERP system and future CRM implementation, while working closely with internal stakeholders and external partners to drive efficiency and business growth.</p><p><strong>Key Responsibilities</strong>:</p><ul><li>Act as primary contact for immediate IT issues, particularly those related to the company's proprietary ERP system.</li><li>Design and execute an IT roadmap, ensuring alignment with the organization’s strategic goals.</li><li>Identify business needs and translate them into impactful IT solutions.</li><li>Provide guidance on leveraging digital tools to optimize operations across departments.</li><li>Evaluate workflows, recommend, and oversee the implementation of technology solutions.</li><li>Manage relationships with external vendors, including an outsourced help desk service, ensuring day-to-day IT support meets service level agreements.</li><li>Spearhead the introduction of a CRM system, and guide the implementation of WMS and additional system functionalities.</li><li>Monitor the health, performance, and security of IT systems to ensure operation continuity and efficiency.</li><li>Represent the U.S. office in international IT group meetings and collaborate on global initiatives.</li><li>Create a roadmap to develop the internal IT team’s capabilities, recommending structural enhancements for future needs.</li></ul><p><br></p>
<p>We are looking for a dedicated Help Desk Analyst I to join our team in Los Angeles, California. In this role, you will serve as the first point of contact for technical support, ensuring timely and effective solutions for hardware, software, and connectivity issues. This position requires a strong customer service focus, excellent troubleshooting skills, and the ability to support both Microsoft and Mac operating systems in a detail-oriented environment.</p><p><br></p><p><strong>Location:</strong> Downtown Los Angeles (candidate must reside within 1.5 hours of Los Angeles. You'll start onsite in DTLA before transitioning to a primarily remote role.)</p><p><strong>Salary:</strong> $70,000 - $75,000 + Overtime Eligible (Non-Exempt Position)</p><p><strong>Benefits:</strong> Medical, Dental, Vision (M/D/V), Flexible Spending Account (FSA), 401K, Profit Sharing Plan, 10 days vacation (accrued), 5 paid sick days, 1 personal day.</p><p><strong>Work Model:</strong></p><ul><li><strong>Onsite during onboarding:</strong> First 30 days onsite in DTLA, working Monday-Friday from 8 AM–5 PM or 9 AM–6 PM.</li><li><strong>Transition to remote:</strong> After onboarding, 100% remote shift. Occasional onsite may be required for projects such as phone or desktop rollouts.</li><li><strong>Onsite team weeks:</strong> Once every quarter, you’ll join the team onsite for one week to foster collaboration and team dynamics.</li></ul><p><strong>Shift:</strong></p><ul><li><strong>Week 1:</strong> Sunday 8am - 5pm; Monday - Thursday 6am - 3pm</li><li><strong>Week 2:</strong> Sunday 8am - 5pm; Monday - Wednesday 6am - 3pm</li></ul><p>As a <strong>Help Desk Analyst</strong>, you’ll play a pivotal role in delivering exceptional technical support to our team and ensuring smooth operations for our technology systems. We value professionals who thrive in dynamic environments, exhibit outstanding customer service, and have the ability to troubleshoot incidents effectively. You'll start onsite in DTLA before transitioning to a primarily remote role.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming service desk inquiries and resolve technical issues related to hardware, software, and connectivity.</p><p>• Troubleshoot and resolve incidents involving Microsoft Windows 10, Active Directory, and other commonly used systems.</p><p>• Provide expert support for Microsoft Office Suite applications, including Word, Excel, and Outlook.</p><p>• Assist in maintaining user accounts, distribution lists, and mailboxes within Microsoft Exchange Administrator console.</p><p>• Support the deployment, setup, and maintenance of Dell computer hardware.</p><p>• Administer and troubleshoot mobile devices and applications used by the organization.</p><p>• Manage and prioritize multiple assignments in a fast-paced environment while maintaining a high level of accuracy.</p><p>• Collaborate with team members to ensure seamless integration and rollout of Mac devices for employees.</p><p>• Deliver exceptional customer service and maintain a high standard when interacting with a diverse user base.</p><p>• Learn and adapt to new software applications, including legal-specific platforms, as required.</p>
<p><strong>IT Functional Manager – Hybrid (3 Days On-Site)</strong></p><p> <strong>Salary:</strong> Up to $160K DOE</p><p><br></p><p>We’re seeking an <strong>IT Functional Manager</strong> to help shape and modernize our North American IT landscape. This hands-on role blends operational support with strategic development, ideal for someone who thrives in a fast-paced, growth-oriented environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Serve as the first line of support for ERP and planning systems.</li><li>Develop and execute an IT roadmap aligned with business strategy.</li><li>Translate business needs into scalable IT solutions and process improvements.</li><li>Support the implementation of new systems, including CRM and WMS.</li><li>Collaborate with international IT teams and external partners on key projects.</li></ul><p>For immediate consideration, direct message Reid Gormly on LinkedIN and apply now!</p>
<p><strong>ob Title:</strong> Help Desk Analyst (Graveyard Shift – Primarily Remote)</p><p> <strong>Location:</strong> Los Angeles, CA (Local candidates only)</p><p> <strong>Schedule:</strong> Full-Time | Graveyard Shift</p><p> <strong>Compensation:</strong> Up to $75K DOE</p><p><strong>Overview:</strong></p><p> We are seeking a <strong>Help Desk Analyst</strong> to provide exceptional technical support during overnight hours in a primarily remote capacity. The ideal candidate will have strong troubleshooting skills, excellent customer service, and experience supporting Windows environments. This is a great opportunity for someone who enjoys solving complex issues and wants to grow within a company that values internal promotion and professional development.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Handle 25–35 technical incidents per shift via phone, email, and remote access tools</li><li>Provide Tier 1 support for Windows 10/11, Microsoft Office 2013/2016/2019/365, and related applications</li><li>Troubleshoot software, hardware, and network performance issues</li><li>Support end users with connectivity, VPN, and authentication problems</li><li>Assist with MDM/InTune device management and endpoint configuration</li><li>Document all incidents, resolutions, and follow-ups in the ticketing system</li><li>Participate in rotational on-site weeks (one week every four months) to collaborate with the team and support culture initiatives</li></ul><p><br></p><p>For immediate consideration, direct message Reid Gormly on LinkedIN today and apply now!</p><p>NOTE- applicants doing primarily desktop support or higher level troubleshooting will not be considered. </p>
<p>We are seeking a <strong>Tier 1 Help Desk Analyst</strong> to join our client's team in Downtown Los Angeles. The ideal candidate will possess strong troubleshooting skills on Windows devices, have experience with Freshservice ticketing systems, and can provide support both on-premises and remotely. Knowledge of Okta and deploying software is a plus. This role is perfect for someone motivated to deliver exceptional technical support and enhance the efficiency of our IT operations.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li>Respond to and resolve Tier 1 support requests, including technical issues on Windows-based devices, efficiently and professionally.</li><li>Manage and track customer inquiries through the Freshservice ticketing system, ensuring timely updates and resolution.</li><li>Provide remote and on-premises technical support for end-users, diagnosing and resolving technical challenges.</li><li>Assist with user account management, including basic support for Okta (e.g., login issues, MFA setup).</li><li>Troubleshoot network connectivity issues and common software-related problems.</li><li>Escalate advanced technical issues to higher-tier support when necessary while providing detailed documentation.</li><li>Maintain accurate records of identified solutions and technical processes.</li><li>Collaborate with internal teams to ensure software and hardware deployment aligns with business goals (optional but preferred skill area).</li></ul>
<p>We are looking for a Senior/Lead Architect to guide and inspire a team of architects working across diverse domains and technologies. In this long-term contract position, you will play a pivotal role in driving innovation, aligning technology strategies with business goals, and ensuring architectural excellence. This position is based on site in Southern California and offers the opportunity to lead large transformative initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Lead and mentor a team of over 20 architects across various domains and technologies.</p><p>• Define and implement architectural standards, ensuring alignment with business objectives and project requirements.</p><p>• Build and nurture strong relationships with stakeholders, including clients, vendors, and internal teams.</p><p>• Drive innovation by exploring and integrating emerging technologies into architectural designs.</p><p>• Oversee the design and development of scalable, secure solutions across multiple platforms.</p><p>• Collaborate with senior leadership to align technology strategies with organizational goals.</p><p>• Manage resource allocation, performance evaluations, and architectural assignments.</p><p>• Establish and maintain governance frameworks to ensure the effectiveness of architecture services.</p><p>• Conduct regular reviews of architectural designs and provide feedback for continuous improvement.</p><p>• Track and mitigate architectural risks, ensuring project goals are achieved efficiently.</p>
<p>The IT Support Specialist will work directly with attorneys, staff, professional managers and firm directors as the frontline point of contact for the firm. The IT Support Specialist I have regular</p><p>interactions with the IT staff at all levels of the organization, including IT Directors and the firm's CIO, as it relates to operations, support and technology Improvements. The IT Support Specialist I</p><p>can expect to have frequent contact with attorneys in all the firm's offices including senior leaders throughout the firm.</p><p><br></p><p>The IT Support Specialist I is a critically Important role situated in the IT Department and first reachable asset for IT support issues and requests. They are at the frontline for telephone and email support of all firm‐authorized technology and related‐services including troubleshooting and resolving technical problems. In many ways, the IT Support Specialist I is the IT Department's emissary to the rest of the firm since they'll support our attorneys and staff on a wide range of technology issues typically found in large law firms – especially related to the processing of legal documents. The IT Support Specialist I will lend their support to the firm's IT System Engineers and must be able to resolve Help Desk incidents and requests related to the firm's technology quickly, pleasantly and efficiently.</p><p><br></p><p><br></p>
<p><strong><em><u>Overview</u></em></strong></p><p> -- Strategic hands-on IT Manager with comparable previous experience, to help develop our IT landscape for the future</p><p> -- The right candidate will wear multiple hats — from being the first-line response to the development of the future IT landscape.</p><p> -- Someone that can keep existing ERP and planning systems operational, support new developments in our existing systems, and implement new systems, such as CRM, WMS and functionalities.</p><p> -- You will translate the needs of the organization and translate this to IT solutions that benefit the organization and its customers</p><p> -- You will represent the US organization and its interest in group IT meetings, developments and international projects.</p>
