<p>We are looking for a skilled <strong>part-time</strong> Help Desk Analyst II to join our team in Chicago, Illinois. This is an ongoing contract position, offering an excellent opportunity for individuals seeking to grow their expertise in IT support within a dynamic environment. The role requires part-time on-site presence and is designed for someone ready to provide reliable Tier 2 IT support while collaborating with our team.</p><p><br></p><p>Responsibilities:</p><p>• Deliver Tier 2 technical support to resolve complex issues related to hardware, software, and network systems.</p><p>• Troubleshoot and manage service desk tickets efficiently, ensuring timely resolution and communication with stakeholders.</p><p>• Administer and maintain Active Directory, including user account changes and permissions.</p><p>• Provide support for Windows 10 and Windows 11 systems, ensuring optimal performance and functionality.</p><p>• Utilize PowerShell for scripting and automation tasks to streamline IT processes.</p><p>• Manage mobile devices and ensure proper configuration through Intune and other Mobile Device Management tools.</p><p>• Communicate effectively with team members and users, providing clear guidance and thorough support.</p><p>• Follow established protocols to ensure IT infrastructure reliability and security.</p><p>• Collaborate with other IT professionals to improve processes and implement solutions.</p><p>• Maintain detailed documentation of all support activities and system changes.</p>
We are looking for a skilled Desktop Support Analyst to join our team in Alsip, Illinois. In this role, you will provide technical assistance and support for end-users, ensuring smooth operation of desktop systems and software. As this is a long-term contract position, you will play a critical role in maintaining and optimizing IT systems within a manufacturing environment.<br><br>Responsibilities:<br>• Provide technical support for desktop systems, including troubleshooting hardware and software issues.<br>• Manage and maintain Active Directory, ensuring proper user access and permissions.<br>• Install, configure, and update operating systems, including Windows 10 and Windows 11.<br>• Perform desktop imaging and deployment to ensure efficient workstation setup for users.<br>• Utilize the ServiceNow application to track and resolve service requests and incidents.<br>• Diagnose and repair desktop hardware, ensuring minimal downtime for users.<br>• Collaborate with other IT professionals to implement system upgrades and improvements.<br>• Ensure compliance with company policies and standards for IT systems and security.<br>• Offer guidance and training to end-users to improve their understanding of desktop tools and software.<br>• Document technical processes and solutions to build a comprehensive knowledge base.
<p>We are looking for an organized and personable Receptionist to join our team in Chicago, Illinois. As a vital part of our non-profit organization, you will serve as the first point of contact for visitors and callers, ensuring smooth front desk operations and providing excellent customer service. This is a long-term contract position ideal for someone who values teamwork and enjoys maintaining a welcoming environment. <strong><u>The hours for this role are M-F 11am - 7PM!</u></strong></p><p><br></p><p>Responsibilities:</p><p>• Manage front desk operations, including greeting visitors, answering inbound calls, and directing inquiries.</p><p>• Coordinate conference room bookings and ensure meeting spaces are properly prepared.</p><p>• Handle mailing tasks efficiently, including preparing and sending documents.</p><p>• Monitor office supply inventory, working closely with logistics personnel to restock items as needed.</p><p>• Operate office equipment such as fax machines, printers, and scanners, ensuring functionality.</p><p>• Welcome and assist evening class attendees, providing a positive and detail-oriented experience.</p><p>• Perform light physical tasks, such as lifting items weighing 25-30 lbs.</p><p>• Maintain accurate records through data entry and file organization.</p><p>• Support administrative functions using Microsoft Office Suite tools like Word, Excel, and Outlook.</p><p>• Ensure smooth communication through email correspondence and appointment scheduling.</p>
<p>We are looking for a dedicated <strong>Spanish Bilingual Customer Service Representative</strong> to join a non-profit organization on a contract basis in Chicago, Illinois. In this role, you will provide exceptional support to members by handling inquiries, offering guidance, and ensuring accurate data entry. This is a great opportunity to bring your call center expertise to a mission-driven team.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls with professionalism and empathy, addressing member inquiries effectively.</p><p>• Accurately document call details and update relevant information in the system.</p><p>• Provide clear explanations of policies and procedures to members, ensuring they understand next steps.</p><p>• Offer guidance on best practices and assist members with necessary documentation.</p><p>• Utilize SharePoint, member databases, and Microsoft Office Suite to manage and organize information.</p><p>• Maintain a high level of professionalism and attention to detail during all interactions.</p><p>• Collaborate with team members to ensure seamless service delivery.</p><p>• Uphold confidentiality and adhere to organizational guidelines.</p><p>• Assist with additional tasks as needed to support the department's goals.</p>
We are looking for a skilled Customer Service Representative to join our team in Buffalo Grove, Illinois. This is a long-term contract opportunity for an individual who excels in providing exceptional customer support and thrives in a fast-paced environment. The ideal candidate will have strong communication skills and a solid understanding of computer applications to effectively manage customer interactions and data entry tasks.<br><br>Responsibilities:<br>• Respond to inbound calls and address customer inquiries with professionalism and efficiency.<br>• Provide outstanding customer service, ensuring all issues and concerns are resolved promptly.<br>• Handle email correspondence and maintain clear communication with customers.<br>• Perform accurate data entry to update customer records and manage order information.<br>• Process customer orders and ensure timely follow-up on requests.<br>• Utilize Microsoft Excel and Google Sheets for tracking and reporting purposes.<br>• Collaborate with team members to deliver seamless support and maintain high service standards.<br>• Engage in outbound calls when necessary to address customer needs or follow up.<br>• Maintain a thorough understanding of products and services to assist customers effectively.<br>• Identify opportunities to improve customer satisfaction and streamline processes.
We are looking for a dedicated Customer Service Representative to join our team in Elk Grove Village, Illinois. This is a Contract to permanent position that offers the opportunity to grow professionally while contributing to a dynamic and customer-focused environment. The ideal candidate will possess excellent communication skills and a strong ability to handle customer inquiries efficiently.<br><br>Responsibilities:<br>• Respond promptly to incoming customer inquiries via phone, providing accurate and helpful information.<br>• Process customer orders with attention to detail and ensure timely entry into the system.<br>• Handle both inbound and outbound calls to address client needs and resolve issues.<br>• Collaborate with team members to deliver exceptional service and meet performance goals.<br>• Maintain detailed records of customer interactions and transactions for reporting purposes.<br>• Troubleshoot customer concerns and provide effective solutions to enhance satisfaction.<br>• Follow established protocols and procedures to ensure compliance with company standards.<br>• Manage multiple tasks simultaneously while maintaining a high level of professionalism.<br>• Provide feedback to improve processes and contribute to team success.
<p>Responsibilities:</p><ul><li>Ensure the Finance and Operations Director is kept abreast of all aspects of the office and facilities department.</li><li>Serve as the primary contact for all office and facility related issues and needs.</li><li>Assist with regular review and updates to office and facilities policies and procedures.</li><li>Manage employee relations, staff projects, assignments, and responsibilities.</li><li>In collaboration with the Finance and Operations Director, evaluate the need for additional services, staffing, training, and other support to fulfill agency and department needs.</li><li>Maintain and update office certification and licensures related to facilities to stay compliant with the laws and regulations set by State grantees and Insurance payers. </li><li>Leads and plans in-house or off-site activities, like parties, celebrations, and conferences.</li><li>Serves on Staff and Client Development Committee, the Staff and Agency Events and Celebrations Committee, the Safety Committee, and other committees and projects as assigned by the Finance and Operations Director.</li><li>Works closely with the Finance and Operations Director and the Human Resources Manager in providing financial support and expertise to functions such as Payroll, and Accounts Receivable.</li><li>Maintain office inventory and supplies, including equipment inventory and process orders with necessary approvals.</li><li>Maintains hard and electronic forms and documents, policy and procedure manuals, shared drive files, and other key documents for the organization.</li><li>Works closely with Human Resources in On-Boarding new employees and making sure they are informed of necessary training, licensing, and policy requirements throughout their employment.</li><li>Oversee the storage and destruction of records and documents according to agency policy, including employee personal files and provide timely reminders of upcoming compliance issues.</li><li>Serve as record keeper and note taker for All Staff meetings, Committee meetings, and other meetings/events as assigned.</li><li>Manage vendor relations and onboard vendors to A/P system.</li><li>Ensure vendors and contractors invoices are received, reviewed and processed timely.</li><li>Process all mail received and process donation checks as per agency policy.</li><li>Continuously evaluate process and systems to bring efficiency in the agency operations</li><li>Supervise administrative support staff, delegates responsibilities as appropriate, and tasks are completed accurately and timely.</li><li>Send staff reminders for official updates on agency closures, and any other important news and updates.</li><li>Manage and covers front desk in absence of administrative assistants M-F 7a – 3p.</li><li>Assist with planning and preparation for agency open house events.</li><li>Work alongside Director Finance and Operations on projects and systems implementations as assigned. </li></ul>
We are looking for an experienced IT Generalist to join our team in Itasca, Illinois. This contract-to-permanent position requires a versatile and detail-oriented individual skilled in security, network engineering, and IT solutions. The role involves managing a range of technologies, collaborating with vendors, and delivering exceptional service to end users, including executives.<br><br>Responsibilities:<br>• Manage and oversee IT operations, including network design, security measures, and system integrations for both cloud and on-premises environments.<br>• Coordinate with external vendors to troubleshoot technical issues and ensure effective monitoring and support services.<br>• Provide hands-on assistance to executives requiring specialized IT support, including servicing MacBook Pros and other devices.<br>• Implement security protocols to safeguard company data, ensuring robust backup, recovery, and privacy practices.<br>• Administer contracts and agreements for IT services, systems, software, and infrastructure.<br>• Support users across multiple operating systems, including Windows, Mac, Android, and iOS, ensuring seamless functionality.<br>• Handle equipment and software inventory, maintaining accurate records and ensuring timely updates.<br>• Deliver technical expertise in managing SaaS, IoT, and IaaS solutions.<br>• Collaborate on projects involving Microsoft Azure, Active Directory, and hybrid M365 environments.<br>• Monitor, configure, and optimize network infrastructure devices and cabling to ensure reliable connectivity.
<p><em>The salary range for this position is $120,000-$140,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The two biggest things on people’s minds right now: ‘The holidays are here!’ and ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p><strong><u>Job Description:</u></strong></p><p><em> This Accounting Supervisor role involves various general ledger and project tasks that focus on positively impacting our business while also creating an environment for accelerated learning and development. This role is a key contributor in the day-to-day and long-term strategic initiatives of the finance team. </em></p><p><br></p><p><strong>Position Responsibilities may include, but not limited to:</strong></p><ul><li>Business analysis of operations to identify process improvements within the accounting team</li><li>General ledger accounting work as necessary (including journal entry preparation, reconciliations, monthly account analysis, etc.)</li><li>Oversight of outsourced multiple accountants and analysts in our shared service center</li><li>Project manage multiple key initiatives for the Accounting Manager including projects that report to senior management</li><li>Assisting in oversight of internal and external audits</li><li>Analyze monthly variances and communicate findings to key stakeholders</li><li>Support monthly forecasting process, and provide input to the team</li><li>Support and lead various processes related to the annual planning and budget cycles</li><li>Lead ad-hoc projects to support and drive the business</li><li>Support and lead a team of staff accountants on the General Ledger team</li></ul>
<p><em>The salary range for this position is up to $115,000-$120,0000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Fast-Track Career Advancement Opportunity (This position is expected to advance quickly within the company over the next few months.)</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Perform monthly close activities including but not limited to:</li><li>Review account reconciliations for corporate close, fixed assets, and leases</li><li>Work directly with the corporate accountant and shared service center to manage/coordinate month end close</li><li>Prepare monthly and quarterly journal entries and account recs for the corporate general ledger</li><li>Field questions/support business unit finance leads with close and consolidation questions</li><li>Accounting responsibility for and/or involvement in the following areas: </li><li>Share-based compensation </li><li>LIFO inventory</li><li>Self-insurance and worker compensation reserves</li><li>Leases</li><li>Fixed Assets</li><li>Ownership over the corporate ledger and the company’s topside ledgers</li><li>Focus on corporate controls to ensure proper compliance</li><li>Assist in coordinating and developing training materials for quarterly global accounting and finance updates</li><li>Participate in and support various process improvement initiatives, including fixed asset and lease process improvement</li></ul>
<p><em>The salary range for this position is $90,000-$110,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new Senior Accountant position. Which may seem pretty standard…until you get to the best part: The perks.</p><p><br></p><p>1) The pay rates are above what their top competitors pay their employees</p><p>2) They have higher bonus structures</p><p>3) There’s work from home flexibility and prioritization for employee work/life balance.</p><p>4) The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)</p><p>5) And more…</p><p><br></p><p><strong><u>Job Responsibilities</u></strong></p><ul><li>Participate in global and segment-level finance groups to complete project</li><li>Perform ad hoc value-added analyses, and provide forward-looking insight and decision support</li><li>Compile and analyze the monthly, quarterly and year-end consolidated reporting packages and supporting schedules for senior leadership</li><li>Review and consolidate monthly P& L variance commentary to provide enhanced management reporting that includes meaningful and actionable insights</li><li>Report on Key Performance Indicators (KPI’s) to measure progress of Company against stated short-term and long-term goals</li><li>Help establish a reporting rhythm with Segment leaders in an effort to strengthen our ability to track and monitor updates to quarterly performance expectations</li><li>Contribute to the preparation of presentation materials for the Board of Directors and executive leadership</li><li>Play a key role in the development of the quarterly Operating Reviews to Global CFO, including enhancement of reporting through development of metrics that will provide management with internal and external drivers impacting financial and operational performance</li><li>Participate in the development and distribution of best practices, process documentation, and user support materials for data management tools</li><li>Demonstrate high level of customer service with business leadership and finance team</li><li>Collaborate with team to share and improve technical skills</li></ul>
<p><em>The salary range for this position is up to $90,000-$95,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Winter is here! Want to be with a company that will ensure you get to enjoy the holiday seasonr? You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance. </p><p><br></p><p><strong><u>Responsibilities</u></strong></p><p>· Perform monthly close activities including but not limited to:</p><p>· Prepare monthly financial reporting package to executive management</p><p>· Work directly with the shared service center to manage and coordinate corporate month end close</p><p>· Prepare monthly and quarterly journal entries and account recs for the corporate general ledger</p><p>· Field questions/support business unit finance leads with close and consolidation questions</p><p>· Accounting and disclosure responsibility for and/or involvement in the following areas:</p><p>· Share-based compensation</p><p>· Derivatives and hedging (Fx and interest rate swaps)</p><p>· LIFO inventory</p><p>· Self-insurance reserves</p><p>· Debt covenant calculations</p><p>· Pension</p><p>· Goodwill and intangible asset impairment analysis</p><p>· Acquisition accounting</p><p>· Maintain and update the company’s accounting policies specific to the above areas</p><p>· Assist in coordinating and developing training materials for quarterly global accounting and finance updates</p><p><br></p><p><br></p><p><strong> </strong></p>
<p><em>The salary range for this position is $160,000-$165,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The two biggest things on people’s minds right now: ‘Busy season is here!’ and ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p><strong><u>Job Description:</u></strong></p><ul><li>Lead the implementation and deployment of the Workday Financials products (Core Fins, Procurement, Expense, Accounting Center/Prism)</li><li>Own continued day to day operations of tenant including but not limited to administration, configuration enhancements and deployment of new modules and futures of the product post go-live. </li><li>Be the primary point of contact for all Workday Fins matters and partner with the HRIS manager on the consolidated Workday system strategy.</li><li>Support finance and accounting team with developing Workday reporting environment</li><li>Lead the semi-annual process to review and prepare for new Workday releases</li><li>Manage Workday integrations to internally developed policy administration system, external claims system, banking partners and other third party systems. </li><li>Coordinate work with external vendors in support of the Workday tenant.</li></ul><p><br></p>
<p><em>The salary range for this position is $120,000- $140,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new Accounting Manager position. Which may seem pretty standard…until you get to the best part: The perks.</p><p><br></p><p>1) The pay rates are above what their top competitors pay their employees</p><p>2) They have higher bonus structures</p><p>3) There’s work from home flexibility and prioritization for employee work/life balance.</p><p>4) The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)</p><p>5) And more…</p><p><br></p><p><strong><u>Position Summary</u></strong></p><p>The Accounting Manager manages most accounting activities, including P& L reviews, monthly close, integration and acquisition project work, and other management duties. This position leads significant business-facing matters including the reporting and driving of key performance metrics in finance and business case development. The Accounting Manager leads staff and seniors on the Finance Team. This position is a key contact with various other managers within the company’s shared service center.</p><p><br></p><p><strong>Position Responsibilities May Include, But Not Limited To</strong></p><ul><li>Lead change management process for staff and seniors on the Finance team</li><li>Function as the key developer of talent for the team</li><li>Manage the monthly close process including preparation of financial statements, etc.</li><li>Lead business initiatives and strategies i.e., system rollouts, integration of new acquisitions, and process improvements</li><li>Manage the governance over key systems in SAP i.e., fixed assets, treasury, leases, and other general ledger systems</li><li>Partner with the Controls department to ensure effective internal controls</li><li>Manage the external audit process</li><li>Support auxiliary audits i.e., Sales & Use Tax, Accounts Receivable Securitization, etc.</li><li>Other projects or duties as assigned</li></ul><p><br></p>
<p><em>The salary range for this position is $115,000-$125,000, plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><em></em></p><p><strong>Job Description Summary </strong></p><p>This critical role will be responsible for ensuring the accuracy and integrity of reporting of revenue recognition for our transactional service lines within assigned geographic regions along with supporting the creation of the Global Revenue CoE.</p><p><br></p><p><strong>Job Description </strong></p><p>Responsibilities</p><p>• Strong analytical skills to analyze revenue generating contracts and determine their impact to the Company’s results and arbitrate on complex contract reviews as needed with operations teams and various global finance counterparts</p><p>• Ability to leverage understanding of technical matters to ensure proper company-wide application reduce business risk and finding opportunities for application improvements</p><p>• Prior experience auditing or applying ASC 606 revenue recognition concepts in practice</p><p>• Ability to operate under challenging time constraints, and the ability to address multiple deliverables simultaneously.</p><p>• Ensure revenue is recorded in accordance with the contractual terms, review the monthly revenue transactions to ensure the P& L and Balance Sheet is correctly stated</p><p>• Manage the internal and external audit process and provide leadership and supervision to the revenue recognition team</p><p>• Ability to lead team in the mitigation of internal control weaknesses and ensures processes have internal controls designed and operating effectively.</p><p>• Experience with large data visualization tools and preparation of summary reports</p><p>• Manage and develop Staff and Senior team of Revenue Recognition Accountants and FSC team in performing contract reviews and creating vision for team members’ career path</p><p>• Experience with document reader and automation tools (e.g., UIPath) a plus</p><p>• Being a role model for how to conduct oneself in a team environment.</p><p>• Demonstrated initiative, critical thinking and problem-solving skills</p><p>• Experience with financial systems such as: Workday, Salesforce Engage, HFM, SAP, Essbase, or others.</p><p>• Experience with period close procedures including preparation, review and approval manual JE strongly desired.</p><p>• Actively assess opportunities within our business in relationship to technical accounting matters to influence positively business process and results.</p><p>• Perform month end review of revenue to ensure the P& L is correctly stated for each brokerage service line and region</p><p>• Ensure compliance with all revenue accounting policies and procedures, drive process and system developments with respect to changes in GAAP and develop improvements and efficiencies as required</p>
A Robert Half client is looking for a Member Services Representative to join their team near Hoffman Estates, Illinois. In this role, you will serve as a key point of contact for members, fostering positive relationships and assisting with their needs. The ideal candidate is detail-oriented, customer-focused, and experienced in claims processing and member services. <br> Key Details: Role: Member Service Associate (similar to CSR/Admin within financial services, insurance, banking, risk, or even healthcare billing/claims—NOT a call center position) Schedule: Mon–Fri, 8AM–4PM, 100% on-site Compensation/Benefits: $26–$29/hour, based on experience and education; overtime opportunities available + full benefits package Position Highlights: Serve as the first point of contact for insured members to process claims, answer inquiries, and update information Handle sensitive member data and documents, ensuring privacy, security, and compliance Work closely with beneficiaries throughout claims and changes (address updates, beneficiary designations, etc.) Perform administrative/research tasks and support department projects Maintain accurate records in Salesforce and other internal systems Participate in weekly team meetings and ongoing training as you grow in the role <br> If you are interested in contributing to a friendly and committed team that makes an impact for its members—and your experience aligns with any of the above—please apply!
