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3 results for Customer Service Representative in Norton, OH
- Hudson, OH
- onsite
- Temporary
- 18 - 22 USD / Hourly
- <p>We are seeking an experienced Customer Service Representative to join our team on a contract basis in Hudson, Ohio. The ideal candidate demonstrates outstanding communication skills and excels in managing customer interactions across multiple channels. If you thrive in fast-paced settings and are committed to delivering exceptional service, we want to hear from you.</p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone and email, providing prompt and accurate resolutions to ensure customer satisfaction.</li><li>Process orders with attention to detail and accuracy within the company’s order entry system.</li><li>Handle both inbound and outbound calls, addressing customer concerns and delivering information in a professional manner.</li><li>Maintain thorough customer records and track communications within the CRM system.</li><li>Collaborate with team members to achieve service objectives and meet project deadlines.</li><li>Troubleshoot issues and provide solutions to customers, escalating as needed to ensure optimal outcomes.</li><li>Participate in video interviews and onboarding processes as part of the hiring requirements.</li><li>Adapt to a flexible schedule, including in-office work three days per week.</li><li>Follow all company policies and procedures to maintain consistency and compliance.</li></ul>
- 2026-02-12T00:00:00Z
- North Canton, OH
- onsite
- Contract / Temporary to Hire
- 17 - 22 USD / Hourly
- <p>Our team is seeking a dedicated Customer Service Representative for a long-term contract opportunity in North Canton, Ohio. In this role, you will be a key driver of exceptional customer experiences and efficient shipping operations, handling both domestic and international logistics. If you are detail-oriented, communicate effectively, and possess strong organizational skills, we encourage you to apply.</p><p><strong>Responsibilities:</strong></p><ul><li>Prepare, process, and monitor domestic and international shipments to ensure on-time delivery.</li><li>Coordinate with shipping carriers, freight forwarders, and customs brokers to facilitate logistics operations.</li><li>Generate shipping labels, commercial invoices, and customs documentation in compliance with regulations.</li><li>Track shipments and resolve delivery issues promptly, minimizing operational disruptions.</li><li>Maintain current shipping logs and ensure adherence to international shipping standards.</li><li>Support inventory management efforts for incoming and outgoing shipments.</li><li>Provide customers with timely updates on orders, product information, and resolutions to service-related concerns.</li><li>Process orders, quotes, returns, and warranty claims accurately and efficiently.</li><li>Document customer interactions to support service improvement initiatives.</li><li>Collaborate with internal teams to ensure seamless follow-up and customer satisfaction.</li></ul><p><br></p>
- 2026-02-05T00:00:00Z
- Cleveland, OH
- onsite
- Temporary
- 20 - 21 USD / Hourly
- <p>Payroll Operations Specialist (Back Office Support)</p><p>📍 Location: Highland Hills, OH</p><p> 💼 Schedule: Monday–Friday | Standard Business Hours</p><p> 💰 Pay Rate: 21/hr</p><p> 📄 Employment Type: Contract / Full-Time (depending on role)</p><p><br></p><p>Position Overview</p><p>We are seeking a detail-oriented <strong>Payroll Operations Specialist</strong> to provide high-level back-office support to a diverse temporary staffing client base. This role requires strong analytical thinking, technical proficiency, and exceptional attention to detail.</p><p>In this position, you will support <strong>payroll processing, invoicing, billing, and payroll funding operations</strong>, while assisting clients with complex inquiries and ensuring the accuracy of financial data and reporting.</p><p>This is a great opportunity for someone who enjoys working with <strong>financial data, problem-solving, and process improvement</strong> in a fast-paced environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Verify and validate payroll and billing data, identify discrepancies, investigate root causes, and ensure accurate processing.</li><li>Respond to client inquiries related to payroll, billing, and funding processes in a timely and professional manner.</li><li>Perform <strong>new customer setup and system data entry</strong> while maintaining accurate customer records.</li><li>Maintain multiple interconnected customer databases and ensure data accuracy across payroll, billing, and funding systems.</li><li>Update customer payroll and billing instructions on a weekly basis.</li><li>Process <strong>credits, rebills, and financial adjustments</strong> as required.</li><li>Provide training and technical support to clients on payroll and billing systems, including troubleshooting and system navigation.</li><li>Advise clients on improving payroll and billing workflows and identifying opportunities for process optimization.</li><li>Prepare and transmit accounting and payment reports, including <strong>wires, ACH transactions, and A/R credits/debits</strong>.</li><li>Identify recurring issues or risks within processes, investigate root causes, and escalate with recommended solutions.</li></ul><p><br></p>
- 2026-03-04T00:00:00Z