<p>Our company is seeking a highly skilled and motivated Systems Engineer to join our technology team in New York City. This is an exciting opportunity for a proactive IT professional to play a critical role in maintaining and optimizing our IT infrastructure.</p><p><strong>Job Summary:</strong></p><p>As a Systems Engineer, you will be responsible for supporting, maintaining, and enhancing our IT systems to ensure seamless operation and exceptional reliability. Your knowledge and experience will help drive our technical initiatives and support our end-users efficiently.</p><p><strong>Responsibilities:</strong></p><ul><li>Manage and maintain IT infrastructure including servers, storage systems, network devices, and all related components.</li><li>Monitor system performance, promptly troubleshoot issues, and ensure high system availability and reliability.</li><li>Configure and administer Azure cloud services (virtual machines, storage, networking, security).</li><li>Oversee Windows Server environments (2016/2019/2022): installation, configuration, and ongoing maintenance.</li><li>Manage Active Directory, including user accounts, group policies, security permissions, and domain services.</li><li>Perform virtualization tasks using VMware: provisioning servers, managing virtual machines, and resolving escalated issues.</li><li>Administer Barracuda Backups Appliance and support data backup and recovery processes.</li><li>Maintain SAN Nimble storage systems to ensure performance and continuity.</li><li>Collaborate with teams to implement and manage secure file transfer solutions (MFT, SFTP).</li><li>Conduct system upgrades, patching schedules, and security updates based on best practices.</li><li>Provide timely technical support to end-users, resolving issues related to hardware, software, and network connectivity.</li><li>Create and maintain robust documentation for system configurations, operational procedures, and troubleshooting processes.</li></ul><p><br></p>
<p><strong>Network Engineer</strong></p><p><strong>Location:</strong> Kings Point, NY (Hybrid)</p><p><strong>Employment Type:</strong> Full-Time</p><p><strong>Experience Level:</strong> Mid–Senior (5–7 years)</p><p><strong>Position Overview</strong></p><p>We are seeking a skilled <strong>Network Engineer</strong> to support operations at a federal academic institution located in <strong>Kings Point, New York</strong>. This role offers a challenging and rewarding environment where the selected candidate will play a key role in the design, implementation, maintenance, and optimization of enterprise network infrastructure.</p><p>The Network Engineer will be responsible for supporting secure and reliable network services, troubleshooting complex issues, and maintaining detailed technical documentation while operating within a government-regulated environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Design, implement, configure, and maintain LAN, WAN, DMZ, and wireless network infrastructures</li><li>Configure, test, and support network devices and related services</li><li>Identify, diagnose, troubleshoot, and resolve network performance and connectivity issues</li><li>Design, plan, deploy, and optimize wireless network solutions</li><li>Configure and manage firewalls, VPNs, and network access security tools</li><li>Support and administer Cisco switches and routers</li><li>Manage Aruba wireless and network access control architectures</li><li>Support Nutanix Prism and Acropolis hypervisor environments</li><li>Administer Microsoft Active Directory and Group Policy in a Windows Server and Windows 11 environment</li><li>Provide Level 2 and Level 3 support for server and network-related issues</li><li>Develop and maintain comprehensive technical documentation for network systems, applications, and appliances</li><li>Utilize PowerShell scripting to automate and improve system and network operations</li><li>Ensure compliance with government standards and frameworks, including NIST and FISMA</li><li>Collaborate across teams to improve system reliability, efficiency, and overall service quality</li></ul>
<p><strong>Job Overview Summary:</strong></p><p><br></p><p>Experienced IT Support Specialist (Tier 2/3) with a strong background supporting fast-paced manufacturing environments. Skilled in diagnosing complex technical issues, managing enterprise systems, and ensuring reliable network and application performance across production and corporate settings. Proficient in Windows Server/AD, M365 administration, ERP and MES support, and manufacturing hardware/software troubleshooting including production floor systems, barcode scanners, printers, PLC-connected devices, and industrial workstations.</p><p><br></p><p><strong>Job Responsibilities:</strong></p><p><br></p><ul><li>Provide advanced technical support for escalated end-user issues, including hardware, software, and peripheral troubleshooting.</li><li>Set up and configure desktops, laptops, mobile devices, monitors, printers, and other office technology.</li><li>Manage onboarding, offboarding, and equipment lifecycle tracking and reporting.</li><li>Diagnose and resolve intermediate network, server (e.g., Active Directory, DHCP, DNS), and Wi-Fi problems; coordinate with internal senior technical resources and external Managed Service Providers (MSPs) for complex issues.</li><li>Actively troubleshoot, resolve, and participate in projects related to intermediate Wi-Fi, server, and network issues, working in close collaboration with the senior internal team or external Managed Service Providers (MSPs).</li><li>Perform onsite installations and upgrades of operating systems, applications, and security patches.</li><li>Manage user accounts in Active Directory, Microsoft 365, and other systems; handle access requests, MFA support, and onboarding/offboarding tasks.</li><li>Respond to and resolve support tickets in the ITSM platform; ensure accurate documentation and timely follow-up.</li><li>Maintain and track IT assets; update inventory records and manage warranty returns or repairs.</li><li>Support audiovisual systems and video conferencing tools in meeting spaces.</li><li>Conduct preventive maintenance on local IT infrastructure to avoid service disruptions.</li><li>Act as a liaison between end users and senior internal IT teams/MSPs, ensuring clear communication and prompt issue resolution for escalated and intermediate technical issues.</li><li>Participate in and contribute to IT projects including deployments, office moves, system migrations, and infrastructure upgrades (network, server, Wi-Fi).</li><li>Remote Support: Provide advanced technical support via phone, email, chat, or remote session.</li><li>Manage, maintain, and troubleshoot the organization's Voice over IP (VoIP) phone system, including user provisioning, call flow configurations, and endpoint support.</li><li>Contribute to team growth by assisting in training and mentoring staff to improve performance, increase customer satisfaction, and drive efficiencies.</li><li>Proactively identify, document, and implement improvements to IT processes, documentation (e.g., knowledge base), and infrastructure to enhance efficiency, reliability, and security</li></ul>
We are looking for an experienced IT Manager to lead and oversee the technological operations of our organization in New York, New York. This role requires a strategic thinker who can ensure the effective management of IT systems, align technology solutions with business goals, and maintain secure and efficient operations. The ideal candidate will demonstrate leadership in IT infrastructure management, vendor relations, and policy development while fostering collaboration across departments.<br><br>Responsibilities:<br>• Develop and execute IT strategies that align with organizational objectives and enhance operational efficiency.<br>• Manage the implementation, maintenance, and upgrades of centralized and distributed IT systems.<br>• Oversee the operation and security of local and wide area networks, ensuring reliable connectivity.<br>• Establish and enforce IT policies to protect organizational assets and maintain compliance with industry regulations.<br>• Facilitate communication between management, staff, vendors, and external technology partners.<br>• Supervise the acquisition of hardware and software, conducting cost-benefit analyses to optimize investments.<br>• Implement and monitor data backup, recovery processes, and cybersecurity measures to safeguard sensitive information.<br>• Provide technical training for staff, ensuring effective use of IT systems and tools.<br>• Lead a team of IT professionals, offering guidance, training, and performance evaluations.<br>• Manage vendor relationships, negotiate contracts, and assess alternatives to ensure cost-effective solutions.
<p>Join our team as a Project Manager overseeing mission-critical OT network infrastructure. In this role, you’ll ensure the integrity, security, and performance of a large-scale WAN that supports essential building operations and vendor devices.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Network Oversight & Management:</strong></li><li>Own the integrity and security of a large-scale OT WAN, connecting 6,000+ endpoints across diverse devices and systems.</li><li>Enforce management and security policies set by the CIO and cybersecurity team.</li><li>Analyze and administer Meraki network infrastructure, including switches, firewalls, and access points, using the Meraki dashboard for centralized configuration and monitoring.</li><li><strong>OT Infrastructure Support:</strong></li><li>Provide technical direction and support for 50+ vendors as they connect devices critical to building operations, including:</li><li>Building Management Systems (BMS)</li><li>Energy meters and monitoring systems</li><li>Security cameras, recorders, and access controls</li><li>Lighting control systems</li><li>Elevator destination dispatch systems</li><li>User workstations and viewing stations</li><li><strong>Cybersecurity & Compliance:</strong></li><li>Implement, monitor, and manage a comprehensive security stack to protect network and OT data.</li><li>Expertly utilize cybersecurity and network management tools such as WSUS, Forescout NAC, Blackpoint MDR, ThreatLocker, Altiris, and GoverLAN.</li><li>Work collaboratively to enforce network security policies and uphold compliance standards.</li><li><strong>Vendor and Partner Management:</strong></li><li>Serve as the primary technical liaison for approximately 50 vendors and contractors.</li><li>Collaborate effectively with external partners, contractors, and internal teams for timely problem resolution and deployment of new building technologies.</li><li><strong>Project Management:</strong></li><li>Lead network-related projects from initiation to completion, ensuring timely delivery within budget.</li><li>Develop and maintain detailed network documentation, diagrams, and Standard Operating Procedures (SOPs).</li><li>Manage service tasks and tickets through to closeout.</li></ul><p><br></p>
We are looking for a skilled Help Desk Analyst to join our team in Springfield, New Jersey. This is a long-term contract opportunity for an individual passionate about providing exceptional technical support and ensuring smooth IT operations. The ideal candidate will have experience working with a variety of technologies and the ability to troubleshoot effectively in a fast-paced environment.<br><br>Responsibilities:<br>• Provide first-level technical support for hardware, software, and network-related issues.<br>• Troubleshoot and resolve issues with Apple devices, Mac computers, and Microsoft systems.<br>• Assist with configuration management and system deployments to ensure seamless operations.<br>• Manage and maintain Active Directory accounts and permissions.<br>• Support the setup and maintenance of Cisco and Citrix technologies.<br>• Respond to and resolve help desk tickets in a timely and detail-oriented manner.<br>• Guide end-users through problem-solving steps and provide clear instructions.<br>• Document technical issues and resolutions to contribute to the knowledge base.<br>• Collaborate with team members to improve IT processes and customer satisfaction.<br>• Ensure compliance with company policies and security standards.
<p>A highly experienced Senior Firmware Engineer is sought to design, build, and scale embedded systems for connected products. This role involves collaborating with various teams to deliver reliable, high-quality products and requires hands-on expertise in embedded firmware development.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Work closely with UX, culinary, video, software, and hardware engineering teams to review requirements, design, and implement product features.</li><li>Develop well-structured, high-quality, reusable code by applying design patterns and best practices to ensure agility, reliability, and scalability.</li><li>Refactor codebases as needed to improve performance, reliability, and maintainability.</li><li>Contribute to architectural and performance design decisions.</li><li>Write unit and integration tests, participate in code reviews, and perform testing and debugging.</li><li>Enhance deployment and testing efficiency using CI/CD processes.</li><li>Troubleshoot and resolve issues reported by QA or other teams.</li><li>Participate in daily standups, weekly meetings, and sprint planning sessions.</li><li>Scale architecture with modern technologies (e.g., Docker) and leverage cloud platforms and project management tools.</li><li>Collaborate effectively with team members to deliver solutions aligned with project vision and quality standards.</li></ul><p><br></p><p><br></p>
<p>Join our team as an IT Support Specialist, where you will oversee the day-to-day operation, provide technical support, and collaborate on system upgrades and maintenance projects. You’ll work closely with our global IT team and be involved with a range of IT initiatives supporting our business needs.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide day-to-day IT support globally, resolving technical issues for users</li><li>Escalate unresolved issues to internal or external partners as needed</li><li>Ensure adherence to corporate security standards for computers and servers</li><li>Follow all documented IT procedures and workflows</li><li>Assist in the preparation and maintenance of user manuals and other technical documentation</li><li>Support the testing of IT security and cyber incident response plans</li><li>Complete administrative and ad-hoc tasks as directed by management</li></ul><p><strong>What We’re Looking For</strong></p><p>You are a motivated self-starter with a continuous learning mindset and strong initiative. You enjoy solving problems, thrive in a teamwork environment, and are committed to maintaining secure and reliable systems.</p>
The IT Apple Support and End User Support detail oriented is responsible for deploying, configuring, maintaining, and supporting Apple macOS devices across the organization. This role ensures seamless onboarding, optimal performance, and secure Apple hardware and software operation. The specialist will be the subject matter expert (SME) for macOS environments and collaborate with cross-functional teams to support end-user productivity and IT compliance. Additionally, the specialist provides training to end users and IT staff on macOS systems and tools. <br> Primary duties/responsibilities: Manage MacBook devices using tools like Apple Business Manager. Regularly review and enhance the build and configuration processes while providing best practices for updates and patch management. Offer live support through phone, chat, or email. Build strong relationships with customers by sharing a passion for Apple products. Collaborate with team members and participate in training sessions to improve technical skills. Assist in creating online support experiences for Apple, including editing content and designing user interfaces. Maintain and update deployment workflows to align with OS upgrades and security policies. Automate provisioning processes for new hires and device refresh cycles. Provide Level 2 and Level 3 support for macOS-related incidents, such as OS issues, application crashes, network connectivity, and hardware diagnostics. Troubleshoot Apple peripherals (e.g., Magic Mouse, keyboards, AirPods) and software (e.g., Safari, Mail, iWork, Microsoft 365). Support remote users via MDM tools and remote desktop platforms. Ensure that macOS devices meet enterprise security standards. Apply OS patches and security updates in coordination with IT security teams. Monitor compliance using endpoint management dashboards and audit logs. Track Apple hardware inventory, manage asset tags, and coordinate device returns and replacements. Maintain accurate records in ServiceNow or equivalent ITSM platforms. In addition to supporting the Apple environment, assist end users with company laptops. Perform incident ticket processes, responding to assigned tickets (routine and urgent) within the timeframe specified by the service level agreement and working through issues to resolution. Maintain appropriate documentation within the incident system as determined
<p>45,000 - 50,000</p><p><br></p><p>benefits:</p><ul><li>paid time off</li></ul><p>Our client is looking for an Intake Administrator to join their team. This role is located in the Bridgewater area and is a permanent role that is on-site, Monday-Friday (with standard hours). This role will involve a lot of organization, coordination between nurses and patients over the phone and email, as well as entering data and information. This position requires working knowledge of all Microsoft Office applications in a network environment and exceptional written and verbal communication skills. While this position will train on the internal system and other responsibilities, a minimum of a Bachelors degree is required. Some other duties may include: maintaining contact with designated client list, providing updates on existing cases, shipping and receiving packages, mail, etc., as needed, scan, classifying, and assigning documents to the appropriate folders within case files, and more.</p>
We are looking for an experienced IT Helpdesk specialist to join our team in New York, New York. This role requires working on-site five days a week, providing comprehensive technical support to approximately 350 users both locally and remotely. The ideal candidate will bring a strong background in Microsoft technologies and a proactive approach to troubleshooting and problem-solving.<br><br>Responsibilities:<br>• Deliver timely and effective technical support to local and remote users, addressing hardware, software, and network issues.<br>• Manage and maintain Microsoft Active Directory and Entra Identity systems to ensure seamless user access and security.<br>• Configure, deploy, and support Windows 365 Cloud PCs and Microsoft Surface or Lenovo X1 Carbon laptops.<br>• Administer Microsoft Intune and Group Policy to oversee device management and security policies.<br>• Provide support for Microsoft Office Suite applications, ensuring optimal functionality for end users.<br>• Troubleshoot and resolve VPN connectivity problems to ensure secure and reliable remote access.<br>• Utilize ticketing systems to track, prioritize, and resolve service desk requests efficiently.<br>• Offer assistance with specialized software such as Bluebeam, TeamViewer, and Sage 50 Accounting Software as needed.<br>• Collaborate with team members to enhance IT processes and improve overall user experience.<br>• Maintain detailed documentation of issues, solutions, and system configurations for future reference.
<p>Responsibilities:</p><p>• Coordinate and manage identity and access management projects, ensuring deadlines are met and deliverables are completed successfully.</p><p>• Collaborate with global teams to design, build, and deploy services across the Americas zone.</p><p>• Oversee the overhaul of delegation models for Active Directory, including permissions and access enhancements.</p><p>• Configure access controls and ensure security improvements within directory services.</p><p>• Utilize technical knowledge of Active Directory and Azure Entra ID to support project execution and troubleshooting.</p><p>• Facilitate meetings with various IT stakeholders, driving discussions and documenting outcomes.</p><p>• Prepare technical documentation and reports using Microsoft Word, Excel, and PowerPoint.</p><p>• Leverage ServiceNow for ticketing and tracking project-related tasks.</p><p>• Conduct research on new technologies to support ongoing and future initiatives.</p><p>• Act as a liaison between technical teams and business units to ensure clear communication and alignment.</p>
We are looking for an experienced Help Desk/Desktop Support Analyst to join our team in Hoboken, New Jersey. In this role, you will provide hands-on technical assistance to faculty, staff, and end users, ensuring smooth computing operations and resolving issues with a focus on excellent customer service. This is a long-term contract position that requires a proactive problem solver with strong technical knowledge and outstanding communication skills.<br><br>Responsibilities:<br>• Provide comprehensive Level 1 and Level 2 technical support to faculty, staff, and end users, addressing hardware, software, and connectivity issues.<br>• Manage and prioritize support requests using Freshservice, ensuring timely and accurate resolution.<br>• Troubleshoot and resolve issues across Windows and Mac environments, including remote access and connectivity challenges.<br>• Set up and maintain peripherals, assist with equipment disconnects/reconnects, and support device-related concerns.<br>• Configure and manage devices and endpoints using Microsoft Intune to ensure optimal performance.<br>• Escalate complex technical issues following established procedures to ensure swift resolution.<br>• Maintain detailed and accurate documentation of support activities and ticket updates.<br>• Deliver customer-focused assistance with attention to detail, efficiency, and reliability.
<p>We are looking for an experienced and dynamic individual to lead our sales efforts as a Sales Manager. In this role, you will oversee strategic account management and procurement operations, drive growth and fostering strong relationships within the B2B sector. Join a privately held corporation where your expertise will contribute to delivering cost-effective solutions and high standards.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage the sales team, setting clear goals and driving performance to exceed targets.</p><p>• Develop and maintain strong relationships with B2B clients, leveraging an established network to expand business opportunities.</p><p>• Oversee procurement processes, ensuring purchases align with company objectives and cost-efficiency.</p><p>• Facilitate contract negotiations, ensuring favorable terms and compliance with industry standards.</p><p>• Implement strategic sales plans to enhance market presence and client satisfaction.</p><p>• Collaborate with cross-functional teams to optimize supply chain management and logistical operations.</p><p>• Analyze market trends and client needs to identify opportunities for growth and innovation.</p><p>• Provide leadership development and mentorship to team members, fostering a culture of excellence.</p><p>• Monitor and evaluate sales metrics, preparing reports and recommendations for senior management.</p><p>• Ensure adherence to company policies, industry regulations, and best practices in all sales and procurement activities</p>
