8 results for Customer Service Agent in North Miami, FL

Customer Service Representative

Boca Raton, FL
remote
Temporary
15.675 - 18.15 USD / Hourly
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team on a long-term contract basis. This remote position will focus on providing excellent support and communication for healthcare-related outreach projects. Candidates must be comfortable with outbound calls, documenting interactions, and following provided scripts to ensure smooth communication. Equipment pick-up and troubleshooting support will require occasional visits to the Boca Raton, Florida office. Responsibilities: • Conduct outbound calls to inform individuals about program qualifications and schedule appointments as needed. • Leave detailed messages and document all communication when unable to reach recipients. • Follow scripts accurately to ensure consistent and clear messaging during calls. • Maintain records of interactions and update systems with relevant information. • Troubleshoot equipment issues remotely and visit the office for any unresolved technical problems. • Utilize Microsoft Remote Desktop and other software tools to manage data entry and correspondence. • Communicate effectively via email to address inquiries and provide updates. • Handle both inbound and outbound calls with attention to detail, ensuring client satisfaction. • Schedule appointments efficiently while managing multiple tasks. • Collaborate with team members to meet project deadlines and objectives.
2026-03-06T00:00:00Z

Customer Service

Miami, FL
onsite
Temporary
0 - 0 USD / Yearly
Robert Half is seeking a dependable and customer-focused Bilingual Customer Service Representative (Spanish/English) to support a high-volume service environment. This role requires strong communication skills, attention to detail, and the ability to handle multiple customer inquiries efficiently and professionally. Responsibilities<ul><li>Handle inbound and outbound calls in both English and Spanish</li><li>Assist customers with account questions, service requests, and issue resolution</li><li>Enter and update customer information accurately in the system</li><li>Respond to emails and online inquiries in a timely manner</li><li>Escalate complex concerns to appropriate departments when needed</li><li>Track interactions and maintain detailed documentation</li><li>Provide clear explanations of services, policies, and next steps</li><li>Maintain professionalism and empathy during difficult conversations</li></ul>
2026-02-20T00:00:00Z

Customer Service

Miami, FL
onsite
Temporary
0 - 0 USD / Yearly
Robert Half is seeking a professional and friendly Bilingual Customer Service Representative to support one of our clients. This role is ideal for someone who enjoys helping people, handling inquiries, and providing excellent service in a fast-paced environment. Responsibilities<ul><li>Answer incoming calls and respond to emails from customers</li><li>Communicate with clients in both English and Spanish</li><li>Provide information about services, policies, and procedures</li><li>Resolve customer questions and concerns professionally</li><li>Enter and update information in company systems</li><li>Document interactions and maintain accurate records</li><li>Route requests to the appropriate departments</li><li>Assist with general administrative tasks as needed</li></ul>
2026-02-26T00:00:00Z

Customer Service

Miami, FL
onsite
Temporary
17 - 17 USD / Hourly
Robert Half is seeking a Bilingual Office Assistant to support a busy front office for one of our clients. This role is ideal for someone organized, professional, and comfortable communicating with clients in both English and Spanish.Responsibilities <ul><li>Answer phones and take detailed messages</li><li>Communicate with clients in both English and Spanish</li><li>Support front office operations</li><li>Monitor and manage executive email inbox</li><li>Handle general email correspondence</li><li>Maintain filing systems and document organization</li><li>Assist with general administrative tasks as needed</li></ul>
2026-02-26T00:00:00Z

Call Center Representative

Miami, FL
onsite
Temporary
0 - 0 USD / Yearly
Robert Half is seeking a reliable and customer-focused Bilingual Call Center Representative (Spanish/English) to support a high-volume inbound and outbound call environment. The ideal candidate is professional, patient, and able to manage multiple customer interactions while maintaining accuracy and strong service standards. Responsibilities<ul><li>Handle high-volume inbound and outbound calls in both English and Spanish while maintaining professionalism and efficiency</li><li>Assist customers with account inquiries, service requests, troubleshooting, and general questions</li><li>Document all customer interactions accurately in the system, including notes, follow-ups, and case details</li><li>Resolve routine concerns and appropriately escalate complex issues according to company procedures</li><li>Follow established scripts and compliance guidelines while maintaining a natural and helpful conversation</li><li>Manage email and online inquiries in addition to phone communication</li><li>Meet productivity and quality assurance metrics including call handling time, accuracy, and customer satisfaction</li><li>Maintain confidentiality of customer information and adhere to company policies</li></ul>
2026-02-20T00:00:00Z

Senior Representative, Customer Service - Skilled

Davie, FL
onsite
Temporary
20 - 20 USD / Hourly
Customer Service / Segmentation Specialist IIShift: Second Shift (3:30 PM – 12:00 AM)Schedule: Full-Time | Onsite Position OverviewWe are seeking two highly motivated Customer Service / Segmentation Specialist II professionals to support anticipated growth and workforce needs at an onsite operations location in Weston. This is a second-shift, onsite role requiring strong attention to detail, technical aptitude, and a commitment to quality and consistency.In this role, you will function as a senior-level producer of pre-operative plans, contributing directly to departmental production targets. Demand continues to grow, and while overtime is infrequent, extended workweeks (55+ hours) may occasionally be required.This is not a remote position.Core Shift Hours<ul><li>3:30 PM – 12:00 AM</li><li>Overtime may be required based on business needs</li></ul>Key Responsibilities<ul><li>Create and manage cases using a proprietary case management system</li><li>Review CT scans to ensure conformity with established surgical protocols</li><li>Segment CT scans using specialized software to create accurate 3D anatomical bone models</li><li>Develop pre-operative surgical plans using digital bone models for robotically assisted total hip and knee replacement procedures</li><li>Review CT segmentations and surgical plans for:</li><li>Anatomical landmark accuracy</li><li>Implant sizing and positioning</li><li>Upload completed pre-operative plans to field-based personnel</li><li>Accurately document all activities in accordance with prescribed methods and procedures</li><li>Follow detailed work instructions to ensure consistent, high-quality output</li><li>Meet individual, team, and departmental production and quality targets</li></ul>
2026-02-13T00:00:00Z

Bilingual Spanish Patient Service Representative

Miami, FL
onsite
Temporary
20 - 22 USD / Hourly
We are looking for a dedicated Bilingual Spanish Patient Service Representative to join our team in Miami, Florida. In this contract role, you will play a vital part in supporting patients and ensuring a seamless experience across key administrative and service functions. This position requires strong organizational skills, attention to detail, and a commitment to providing excellent care and service. Responsibilities:• Register patients efficiently while upholding confidentiality and adhering to established customer service standards.• Conduct financial assessments, collect fees, and maintain accurate records.• Ensure billing for assigned providers is up-to-date and complies with organizational policies.• Communicate with program managers regarding appointment schedules, including follow-ups on missed or broken appointments.• Confirm appointments and manage clerical tasks such as scanning documents into patient charts.• Verify Medicaid and other insurance eligibility, screen for enrollment, and handle disenrollment procedures.• Provide patients with information about available services within the organization and the community.• Schedule new and follow-up appointments to meet patient needs.• Generate and review meaningful use reports to ensure compliance with designated objectives.• Collaborate with team members on special projects and department-related duties as assigned.
2026-03-05T00:00:00Z

Client Solutions Manager

Miami, FL
onsite
Permanent
0 - 0 USD / Yearly
We are looking for a dynamic Client Solutions Manager to join our detail-oriented services team in Miami, Florida. In this role, you will be responsible for overseeing product development cycles, ensuring alignment with client needs, and driving strategic initiatives to enhance product performance. This is an exciting opportunity to collaborate with cross-functional teams and make a meaningful impact in a fast-paced environment. Responsibilities:• Develop and manage product roadmaps, ensuring alignment with company goals and customer requirements.• Collaborate with stakeholders to gather and prioritize product features and enhancements.• Lead cross-functional teams, including engineering, marketing, and design, to deliver high-quality products on schedule.• Analyze market trends and competitor activities to inform product strategies.• Monitor product performance, gather user feedback, and implement improvements to optimize outcomes.• Prepare and deliver presentations to stakeholders, showcasing product progress and strategic initiatives.• Work closely with sales and marketing teams to support product launches and promotional efforts.• Identify opportunities for innovation and propose new product ideas to meet market demands.• Ensure compliance with industry standards and best practices in product development and management Client
2026-02-18T00:00:00Z