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200 results for Pc Technician in Norfolk, VA
- Fishers, IN
- onsite
- Temporary / Contract
- - USD / Hourly
- <p>We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for end users in Indiana. This short-term (60 days) contract position is ideal for someone with strong Microsoft Windows troubleshooting skills who can resolve day-to-day desktop, account, and ticket-based support issues efficiently. The role focuses on delivering responsive service, maintaining user access, and ensuring a reliable computing environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide first-line and desktop support for hardware, software, and Windows-related issues reported by employees.</p><p>• Diagnose technical problems, identify root causes, and complete timely resolutions for routine and moderately complex support requests.</p><p>• Manage incoming service desk tickets, document troubleshooting steps, and keep issue records accurate and up to date.</p><p>• Support user account administration tasks, including password resets, access changes, and directory updates within Active Directory.</p><p>• Install, configure, and maintain Windows 10 systems, standard desktop applications, and peripheral devices.</p><p>• Escalate unresolved incidents when needed and work with other technical teams to ensure issues are fully addressed.</p><p>• Deliver attentive end-user assistance in person, by phone, or through remote support tools while maintaining a high level of customer service.</p>
- 2026-10-15T12:23:43Z
- Raleigh, NC
- remote
- Temporary / Contract
- 17.41 - 20.16 USD / Hourly
- We are looking for a Help Desk/Desktop Support Analyst to join a contract team supporting customers. In this role, you will serve as an early point of contact for technical issues, helping users resolve problems related to Windows-based systems, peripherals, point-of-sale equipment, and related support tools. This opportunity is well suited for someone who communicates clearly, stays organized in a ticket-driven environment, and enjoys delivering dependable customer service in a fast-paced support setting.<br><br>Responsibilities:<br>• Respond to incoming support requests from customers and provide timely assistance by phone, remote tools, and ticketing systems.<br>• Document new incidents thoroughly, update existing cases with clear notes, and maintain accurate records throughout the support process.<br>• Troubleshoot issues involving Windows 10 devices, desktop applications, scanners, registers, and other end-user hardware or software.<br>• Prioritize and triage service desk requests based on urgency, business impact, and established support procedures.<br>• Guide users through problem resolution steps while setting clear expectations and delivering a consistent customer experience.<br>• Escalate more complex technical concerns when needed and collaborate with team members to drive issues toward resolution.<br>• Participate in onboarding and training activities to learn support workflows, product environments, and customer interaction standards.<br>• Support a high volume of front-line requests as the team addresses increased ticket demand and ongoing service needs.
- 2026-10-28T20:28:44Z
- Draper, UT
- onsite
- Permanent / Full Time
- 65000.00 - 70000.00 USD / Yearly
- We are looking for a Senior Help Desk/Desktop Support Analyst to deliver dependable technical support for employees across a dynamic organization in Draper, Utah. This position is well suited to someone who enjoys resolving user issues, communicating clearly, and improving day-to-day technology experiences. The ideal candidate brings strong desktop support knowledge, a service-oriented approach, and the ability to manage incidents efficiently while contributing to a stable and productive IT environment.<br><br>Responsibilities:<br>• Manage support incidents and service requests from initial intake through final resolution, ensuring accurate tracking and timely follow-up.<br>• Provide end users with clear status updates, practical guidance, and attentive assistance throughout the troubleshooting process.<br>• Prioritize and escalate complex technical issues when needed to maintain service expectations and meet established response targets.<br>• Support user accounts, permissions, and endpoint access within Active Directory, Group Policy, desktop systems, and Citrix-based environments.<br>• Troubleshoot Windows workstations, core Microsoft technologies, and common connectivity problems to restore business operations quickly.<br>• Maintain support documentation, knowledge resources, and process notes to improve consistency and reduce repeat issues.<br>• Identify recurring technical problems and recommend improvements that enhance reliability and the overall user experience.<br>• Assist with infrastructure or support-related projects as assigned, including technical rollouts, upgrades, and operational initiatives.
- 2026-11-02T20:38:42Z
- Salinas, CA
- onsite
- Temporary / Contract
- 28.50 - 30.00 USD / Hourly
- We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in Salinas, California. This Long-term Contract position is ideal for someone who enjoys resolving day-to-day hardware, software, and access issues while delivering responsive customer service. The role focuses on supporting Microsoft Windows environments, handling service desk requests, and keeping employees productive through timely troubleshooting and issue resolution.<br><br>Responsibilities:<br>• Provide front-line technical assistance for desktop, laptop, and peripheral issues reported by end users.<br>• Respond to service desk requests, document work performed, and follow through to ensure problems are fully resolved.<br>• Troubleshoot Microsoft Windows 10 and related system issues to restore normal user operations quickly.<br>• Support account access needs, including user setup, password assistance, and permissions work within Active Directory.<br>• Diagnose and resolve basic software, hardware, and connectivity problems using established support procedures.<br>• Escalate more complex incidents when needed and collaborate with other IT team members to reach timely solutions.<br>• Install, configure, and maintain standard workstation applications and system settings in a Windows environment.
- 2026-10-12T15:24:11Z
- Pontiac, MI
- onsite
- Permanent / Full Time
- 110000.00 - 125000.00 USD / Yearly
- <p>We are looking for a technically strong IT leader to guide application support, software development, and operational technology initiatives in Chesterfield, Michigan. This position blends team oversight with direct hands-on work across business systems that support manufacturing, engineering, logistics, finance, and enterprise technology functions. The successful candidate will help keep critical platforms stable, improve system performance, and drive practical enhancements that support day-to-day operations and long-term efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Lead day-to-day support and continuous improvement for business-critical manufacturing and operational applications.</p><p>• Design, develop, and maintain software solutions using Microsoft-based development tools to meet evolving business needs.</p><p>• Administer and optimize SQL Server databases to support application reliability, reporting, and data integrity.</p><p>• Partner with manufacturing, engineering, logistics, finance, and corporate IT teams to identify issues, define solutions, and align technology with operational goals.</p><p>• Oversee IT operations related to application availability, system performance, hardware support, and configuration control.</p><p>• Supervise technical staff, assign priorities, and provide guidance on support, development, and troubleshooting activities.</p><p>• Coordinate external vendors and service partners to ensure timely delivery, issue resolution, and effective system support.</p><p>• Contribute directly to modernization efforts, including web-based application development and integration between business systems.</p><p>• Support operational platforms such as ERP, warehouse management, and manufacturing execution systems through maintenance and enhancement initiatives.</p>
- 2026-11-04T16:54:09Z
- Gilbert, AZ
- onsite
- Temporary / Contract
- 23.75 - 27.50 USD / Hourly
- We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in Gilbert, Arizona. This Long-term Contract position is ideal for someone who enjoys resolving day-to-day hardware, software, and access issues while delivering responsive customer service in a detail-oriented services environment. The role focuses on supporting Microsoft Windows systems, handling service desk requests, and maintaining a smooth desktop experience across the organization.<br><br>Responsibilities:<br>• Provide frontline technical assistance for desktop, laptop, and workstation issues, ensuring users receive timely and effective support.<br>• Diagnose and resolve common Microsoft Windows 10 and related system problems through hands-on troubleshooting and remote support.<br>• Manage incoming service desk tickets, document resolutions clearly, and follow through to closure within expected response times.<br>• Support user account administration tasks in Active Directory, including access updates, password assistance, and basic account maintenance.<br>• Install, configure, and maintain desktop software and standard business applications used by employees.<br>• Escalate more complex technical problems when needed while keeping users informed of progress and next steps.<br>• Perform routine system checks and assist with workstation setup, replacement, and general endpoint support activities.
- 2026-10-30T19:23:44Z
- Pittsburgh, PA
- onsite
- Permanent / Full Time
- 110000.00 - 125000.00 USD / Yearly
- We are looking for a Tech Support Manager to provide hands-on technical support across both information technology and operational technology environments in Pittsburgh, Pennsylvania. This role will serve as a key onsite resource, helping maintain reliable user support, network connectivity, and core infrastructure while also supporting plant automation systems. The ideal candidate brings a practical troubleshooting mindset, strong desktop and systems knowledge, and the ability to work comfortably across both office and industrial technology settings.<br><br>Responsibilities:<br>• Deliver onsite technical assistance for end users, resolving hardware, software, and access-related issues in a timely manner.<br>• Manage support requests and service tickets while ensuring consistent follow-up and clear communication with employees and stakeholders.<br>• Maintain and troubleshoot desktop systems, laptops, and Windows 10 devices to keep daily operations running smoothly.<br>• Support network connectivity and related infrastructure components, identifying issues and coordinating fixes to reduce downtime.<br>• Administer Active Directory tasks such as user account management, permissions updates, and access support.<br>• Provide deskside support for plant personnel and office staff, addressing technical concerns directly at the point of need.<br>• Assist with operational technology systems, including automation platforms, SCADA-related environments, and other plant-facing control technologies.<br>• Partner with site leadership and technical teams to strengthen local IT and OT support capabilities as automation needs expand.
- 2026-10-20T15:48:44Z
- Boston, MA
- onsite
- Temporary / Contract
- 35.00 - 45.00 USD / Hourly
- We are looking for a Help Desk/Desktop Support Analyst to provide high-quality technical support for employees in Boston, Massachusetts. This Long-term Contract position is ideal for someone who enjoys solving end-user issues, improving workplace technology, and delivering dependable service in both onsite and remote environments. The role will focus on desktop support, ticket ownership, endpoint administration, and continuous improvements that strengthen performance and user productivity.<br><br>Responsibilities:<br>• Resolve hardware, software, and access-related issues for internal users through timely and detail-focused service desk support.<br>• Manage incidents and service requests from initial intake to final resolution, while keeping users informed with clear status updates and expected timelines.<br>• Drive initiatives that enhance the employee technology experience by minimizing interruptions, improving system performance, and identifying opportunities to streamline recurring tasks.<br>• Maintain accurate technical records by documenting troubleshooting steps, solutions provided, and detailed case closure notes for future reference.<br>• Coordinate with specialized internal teams when advanced support is required, while retaining accountability for progress and communication until the issue is fully resolved.<br>• Support and optimize desktop environments, endpoint management platforms, collaboration tools, and business applications through configuration, maintenance, upgrades, and ongoing troubleshooting.<br>• Provide user guidance and informal training to help employees better utilize supported technologies and reduce repeat issues.<br>• Contribute to service management and change control practices by following established standards and participating in process improvement efforts.
- 2026-10-14T19:33:48Z
- Bronx, NY
- onsite
- Temporary / Contract
- 47.50 - 55.00 USD / Hourly
- We are looking for an experienced IT Manager/Director to lead technology operations for a legal organization in Bronx, New York. This Long-term Contract position will oversee day-to-day IT service performance, team coordination, and the delivery of reliable technical support across the business. The role requires a hands-on leader who can work closely with stakeholders, strengthen operational processes, and help advance modernization efforts while maintaining strong service and security standards.<br><br>Responsibilities:<br>• Direct daily IT operations and ensure dependable service delivery across the organization.<br>• Guide and mentor technical staff, set clear expectations, and maintain strong performance and accountability standards.<br>• Administer support workflows by supervising ticket activity, escalations, incident resolution, and adherence to internal operational requirements.<br>• Track service metrics, analyze recurring support trends, and identify opportunities to improve stability and responsiveness.<br>• Act as the central liaison between IT and business teams to align technical services with organizational needs.<br>• Oversee user lifecycle activities, including onboarding, offboarding, access administration, asset tracking, and maintenance of accurate technical documentation.<br>• Manage relationships with external vendors, contractors, managed service providers, and other technology partners.<br>• Contribute to technology and business systems improvement initiatives, including modernization, automation, process standardization, and change management efforts.<br>• Enforce IT policies, security expectations, and established operational procedures across the environment.
- 2026-11-02T14:48:40Z
- Tempe, AZ
- onsite
- Permanent / Full Time
- 100000.00 - 125000.00 USD / Yearly
- We are looking for an experienced Database Technology Manager to oversee the stability, security, and performance of enterprise database environments in Tempe, Arizona. This role combines hands-on database administration with team leadership, requiring someone who can guide technical staff, improve operational standards, and communicate clearly with both technical and non-technical stakeholders. The ideal candidate brings strong Microsoft SQL Server expertise, a disciplined approach to backup and recovery planning, and the ability to support reliable database operations in a regulated setting.<br><br>Responsibilities:<br>• Lead the administration and day-to-day support of production Microsoft SQL Server environments, ensuring high availability, reliability, and consistent performance.<br>• Supervise and mentor technical team members, establish operational standards, and review database-related work for quality and accuracy.<br>• Manage core SQL Server services and features, including instance setup, Always On availability groups, backup and restore processes, SQL Server Agent, and Database Mail.<br>• Develop, maintain, and validate backup and disaster recovery strategies through regular testing and documented recovery procedures.<br>• Analyze database performance issues using execution plans, wait statistics, and tuning techniques to improve efficiency and system responsiveness.<br>• Create and maintain PowerShell-based automation to streamline administrative tasks and reduce manual effort.<br>• Oversee database security controls, permissions, and compliance practices within an audited or regulated environment.<br>• Produce clear technical documentation such as runbooks, incident summaries, and architecture recommendations for a broad audience.<br>• Support upgrade and migration activities across database versions when needed, while minimizing operational disruption.<br>• Participate in on-call support rotations and perform after-hours maintenance to sustain system availability.
- 2026-11-10T15:23:47Z
- San Antonio, Tx, TX
- onsite
- Permanent / Full Time
- 90000.00 - 105000.00 USD / Yearly
- We are looking for an IT Endpoint Manager to oversee endpoint technology operations and guide the tools, processes, and people that keep device management running effectively. This role supports enterprise endpoint services across Windows and Apple environments, with responsibility for improving reliability, security, and deployment standards. Based in San Antonio, Texas, the position partners with technical teams and leadership to advance endpoint solutions, maintain service quality, and support evolving business needs.<br><br>Responsibilities:<br>• Lead and develop members of the configuration management team through day-to-day guidance, coaching, and skills development.<br>• Direct the administration and enhancement of endpoint management platforms, including Microsoft Configuration Manager, Intune, Autopilot, and Apple Business Manager.<br>• Oversee the deployment, testing, and ongoing support of operating systems, endpoint applications, and device management utilities across the enterprise.<br>• Evaluate emerging technologies and recommend solutions that align with organizational requirements, scalability goals, and support needs.<br>• Create and maintain technical documentation for endpoint systems, deployment procedures, configurations, and new platform capabilities.<br>• Monitor endpoint services for performance issues, identify operational risks or bottlenecks, and work with stakeholders to implement improvements.<br>• Manage endpoint-related projects, including scripting, application packaging, image management, provisioning, and software delivery.<br>• Support compliance and audit readiness by reviewing endpoint practices, addressing gaps, and introducing corrective measures when needed.<br>• Produce reporting on endpoint usage, service trends, and resource utilization to support planning and informed decision-making.<br>• Oversee support workflows to ensure requests are handled accurately, consistently, and within expected service timelines.
- 2026-10-27T13:48:44Z
- Covington, GA
- onsite
- Permanent / Full Time
- 100000.00 - 120000.00 USD / Yearly
- We are looking for an experienced IT Manager/Director to lead technology operations for a manufacturing environment in Duluth, Georgia. This role will guide site-level IT strategy, maintain secure and dependable systems, and partner with business leaders to ensure technology supports production, continuity, and long-term growth. The position also plays a key role in aligning local services with enterprise standards while leading teams, vendors, and critical infrastructure initiatives.<br><br>Responsibilities:<br>• Direct daily IT operations for the site, ensuring stable, secure, and responsive technology support across a 24/7 manufacturing setting.<br>• Oversee core infrastructure, including servers, networks, wireless connectivity, telecommunications, virtualization platforms, and end-user computing services.<br>• Enforce cybersecurity policies by coordinating patch management, access governance, risk reduction activities, system monitoring, and security best practices across IT environments.<br>• Create, maintain, and regularly validate disaster recovery and business continuity plans to protect essential systems and reduce operational downtime.<br>• Lead site technology alignment efforts by supporting platform consolidation, process standardization, and adoption of enterprise tools and services.<br>• Manage IT spending, vendor performance, service agreements, and hardware refresh planning to ensure cost-effective and reliable service delivery.<br>• Provide leadership and development for IT staff and external support resources, fostering accountability, skill growth, and continuous improvement.<br>• Collaborate with operations, engineering, and corporate technology teams to prioritize initiatives that improve business performance and manufacturing effectiveness.<br>• Drive infrastructure, security, and technology change projects from planning through execution, with clear communication and effective stakeholder coordination.
- 2026-10-13T12:24:05Z
- Fort Lauderdale, FL
- onsite
- Permanent / Full Time
- 125000.00 - 150000.00 USD / Yearly
- We are looking for an experienced IT Manager/Director to serve as the central point of coordination between business teams, external technology providers, and key stakeholders in Fort Lauderdale, Florida. This role is focused on aligning business system needs with vendor-delivered services, guiding technology initiatives, and ensuring support processes run smoothly across the organization. The ideal candidate brings strong leadership in business systems, vendor oversight, and project execution, along with practical knowledge of Microsoft 365, Azure, Entra ID, Power Platform, and Microsoft Fabric.<br><br>Responsibilities:<br>• Act as the main contact for business users, third-party vendors, and technology partners to align priorities, resolve issues, and maintain effective communication.<br>• Coordinate support operations by managing service requests, access needs, escalations, and follow-through with outsourced IT providers.<br>• Oversee delivery of technology-related projects, ensuring timelines, business expectations, and vendor responsibilities remain on track.<br>• Translate operational and business needs into clearly defined system requirements and work with partners to implement appropriate solutions.<br>• Monitor vendor performance, service quality, and issue resolution to support reliable day-to-day technology operations.<br>• Facilitate administration and governance activities related to Microsoft 365, Azure, Entra ID, Power Platform, and Microsoft Fabric in partnership with technical teams.<br>• Support system updates and business-driven technology changes by coordinating stakeholders, approvals, and implementation activities.<br>• Help ensure control, access, and security considerations are addressed during project planning and service coordination.<br>• Maintain visibility into business system performance, recurring support trends, and opportunities for process improvement.
- 2026-10-21T12:53:47Z
- Coldwater, MI
- onsite
- Permanent / Full Time
- 95000.00 - 115000.00 USD / Yearly
- We are looking for an experienced IT Operations Manager to lead manufacturing technology initiatives that strengthen production performance, quality outcomes, and data visibility across the business in Coldwater, Michigan. This role will guide the strategy, support, and continuous improvement of plant systems, industrial connectivity, and reporting tools while partnering closely with operations, engineering, quality, finance, and IT leaders. The ideal candidate brings a strong mix of technical leadership, operational insight, and business acumen to turn technology investments into measurable results.<br><br>Responsibilities:<br>• Shape and carry out a manufacturing technology strategy that supports efficiency, product quality, and long-term operational goals.<br>• Direct the performance, maintenance, and enhancement of plant systems, industrial data platforms, and connected manufacturing applications.<br>• Partner with cross-functional leaders to align digital tools and automation efforts with production, quality, engineering, finance, and IT priorities.<br>• Expand the use of reporting and analytics platforms, including Microsoft Fabric and Power BI, to deliver meaningful dashboards and real-time operational insights.<br>• Establish strong practices for manufacturing data collection, system integration, and information accuracy across production, maintenance, inventory, and quality functions.<br>• Lead initiatives that improve equipment performance, reduce waste and downtime, increase throughput, and support data-driven process optimization.<br>• Oversee integration between enterprise business systems and manufacturing technologies to improve traceability, reporting, labor visibility, and compliance support.<br>• Manage technology projects, vendor relationships, and budgets while ensuring implementations are completed on time and within approved spending plans.<br>• Coach and develop technical team members and promote a culture centered on innovation, accountability, and continuous improvement.
- 2026-10-19T16:04:39Z
- Lake Forest, IL
- onsite
- Permanent / Full Time
- 130000.00 - 160000.00 USD / Yearly
- We are looking for an experienced IT Manager/Director to lead digital workplace operations in Lake Forest, Illinois. This role is responsible for maintaining reliable end-user technology services, improving the employee technology experience, and guiding day-to-day service delivery across core workplace platforms. The ideal candidate brings strong operational leadership, technical depth, and the ability to coordinate effectively with both internal stakeholders and external service partners.<br><br>Responsibilities:<br>• Oversee the daily delivery of digital workplace services, including endpoint administration, desktop standards, collaboration platforms, and identity-related solutions.<br>• Maintain dependable and consistent IT services by tracking uptime, responsiveness, and overall platform performance against defined service targets.<br>• Partner with internal support groups and third-party providers to align priorities, resolve issues efficiently, and sustain high-quality service delivery.<br>• Direct the handling of incidents, user requests, root cause investigations, and change activities in accordance with established operational procedures.<br>• Review service metrics regularly and lead remediation efforts when performance trends fall short of expected outcomes.<br>• Establish and refine workstation and device management practices to support secure, standardized, and efficient user environments.<br>• Drive operational improvements across digital workplace support processes to enhance service quality and user satisfaction.
- 2026-10-22T20:54:06Z
- Kennesaw, GA
- onsite
- Permanent / Full Time
- 100000.00 - 150000.00 USD / Yearly
- We are looking for an ERP Manager to lead the ongoing support, optimization, and cross-functional coordination of enterprise business systems in Kennesaw, Georgia. This role will serve as a key partner to operational and finance teams, helping resolve system challenges, improve workflows, and maintain reliable day-to-day application performance. The ideal candidate brings strong experience with ERP environments, a practical understanding of core business operations, and the ability to translate technical issues into clear solutions for end users.<br><br>Responsibilities:<br>• Oversee daily ERP system support by identifying issues, guiding resolution efforts, and ensuring business users receive timely assistance across core application functions.<br>• Partner with teams involved in finance, supply chain, purchasing, warehousing, and reporting to improve system usage and align processes with operational needs.<br>• Investigate problems related to configuration, transactional data, user permissions, and application behavior, then drive corrective actions through completion.<br>• Coordinate work with outside vendors, managed service providers, implementation specialists, and software partners to support system stability and enhancement efforts.<br>• Lead or contribute to ERP implementation phases, upgrades, post-launch stabilization activities, and related business application improvements as needed.<br>• Document system issues, support procedures, and business requirements clearly so both technical stakeholders and non-technical users can work effectively.<br>• Help manage change across business applications by prioritizing requests, balancing competing needs, and supporting smooth adoption of updated processes or tools.<br>• Support reporting and data visibility initiatives by collaborating with teams that rely on dashboards, extracts, and operational insights for decision-making.
- 2026-11-03T13:48:44Z
- Phoenix, AZ
- onsite
- Permanent / Full Time
- 225000.00 - 300000.00 USD / Yearly
- We are looking for a strategic technology executive to lead infrastructure direction, strengthen enterprise systems, and align technical capabilities with business goals in Phoenix, Arizona. This role oversees core platforms, guides architecture decisions, and promotes disciplined delivery practices across teams. The ideal candidate brings strong leadership experience with cloud environments, network technologies, and modern execution frameworks while building a reliable and scalable technology organization.<br><br>Responsibilities:<br>• Define and lead the enterprise technology strategy with a focus on resilient infrastructure, secure operations, and long-term scalability.<br>• Direct the design, performance, and lifecycle management of core infrastructure, including cloud services, networking environments, and hardware platforms.<br>• Partner with senior leadership to translate business priorities into practical technology roadmaps, investment plans, and execution milestones.<br>• Establish and refine Agile Scrum-based delivery practices to improve cross-functional collaboration, visibility, and accountability.<br>• Oversee technology teams and external partners, setting expectations, developing talent, and fostering a high-performance engineering culture.<br>• Evaluate current systems and recommend improvements that enhance reliability, efficiency, security, and operational continuity.<br>• Govern technology standards, architecture decisions, and risk management processes to support compliant and stable operations.<br>• Track key performance indicators, budgets, and service outcomes to ensure technology initiatives deliver measurable business value.
- 2026-10-19T17:58:48Z
- West Chester, PA
- onsite
- Permanent / Full Time
- 150000.00 - 200000.00 USD / Yearly
- We are looking for an experienced IT Manager/Director to lead technology operations and shape a practical, forward-looking IT strategy for our organization. This role will oversee day-to-day support, strengthen infrastructure and security, and partner with business leaders to identify solutions that improve performance and scalability. The ideal candidate brings a balance of operational leadership, technical depth, and business insight to guide teams, vendors, and technology investments toward measurable results.<br><br>Responsibilities:<br>• Direct the full scope of IT operations, ensuring systems and support services meet business needs and that technical issues are resolved efficiently with clear performance tracking.<br>• Create and maintain a technology roadmap that connects infrastructure, applications, and future investments to organizational priorities and long-term growth.<br>• Lead, mentor, and develop IT staff by building a capable team with the right mix of technical expertise, accountability, and growth opportunities.<br>• Develop and enforce IT governance through documented policies, standards, and procedures that support consistency, reliability, and compliance.<br>• Define service expectations and monitor key operational metrics such as availability, incident response, end-user satisfaction, project execution, and vendor results.<br>• Partner with departments across the business to assess operational challenges, uncover efficiency opportunities, and recommend technology-driven improvements.<br>• Oversee the planning and delivery of IT initiatives by setting priorities, allocating resources, and ensuring projects are completed on schedule and within approved budgets.<br>• Advance the organization’s data and reporting capabilities to improve access to information and support faster, more informed decision-making.<br>• Strengthen cybersecurity practices by enhancing controls, coordinating audit-related activities, and proactively reducing information security risk exposure.<br>• Manage strategic vendor relationships, optimize the use of Microsoft 365 tools, and assess emerging technologies such as AI and data solutions for business value.
- 2026-11-05T14:18:43Z
- Atlanta, GA
- onsite
- Permanent / Full Time
- 140000.00 - 160000.00 USD / Yearly
- We are looking for an experienced technology operations leader to oversee infrastructure, support services, and security functions for a growing organization based in Atlanta, Georgia. This role is ideal for someone who can balance strategic planning with direct involvement in day-to-day operations, while guiding a small IT team and coordinating external partners. The successful candidate will bring strong technical depth, sound business judgment, and the ability to translate operational priorities and risks for non-technical stakeholders.<br><br>Responsibilities:<br>• Direct daily technology operations across infrastructure, end-user support, systems administration, network reliability, and information security.<br>• Lead and mentor a small-to-midsize IT team while remaining actively involved in troubleshooting, service delivery, and operational improvements.<br>• Manage core Microsoft-based environments, including Azure and Active Directory, to support performance, availability, and scalability.<br>• Oversee cybersecurity practices by strengthening controls, monitoring risk, and supporting compliance-focused operational standards.<br>• Administer help desk processes and ticket workflows using a service management platform such as Freshservice or a comparable system.<br>• Coordinate vendor partnerships, negotiate service agreements, and hold third-party providers accountable for delivery and performance.<br>• Guide formal change management activities, including leadership of Change Advisory Board discussions and approval processes.<br>• Prepare and manage IT budgets, align spending with business needs, and prioritize investments across operational initiatives.<br>• Communicate technology performance, operational issues, and risk considerations clearly to leaders across the business.
- 2026-11-03T13:43:39Z
- Glens Falls, NY
- onsite
- Permanent / Full Time
- 90000.00 - 120000.00 USD / Yearly
- <p>We are looking for an experienced IT security leader to oversee daily cybersecurity operations and strengthen the organization’s overall security posture in Glens Falls, New York. This role will guide security monitoring, incident response, vulnerability management, and compliance efforts while providing direction to a small team of security professionals. The ideal candidate brings both hands-on technical depth and the leadership skills needed to improve processes, manage critical tools, and support a secure technology environment.</p>
- 2026-11-09T14:58:42Z
- Avon, OH
- onsite
- Permanent / Full Time
- 120000.00 - 150000.00 USD / Yearly
- <p>We are looking for an IT Infrastructure Manager to lead and support a modern enterprise technology environment in Greater Cleveland, Ohio. This role oversees core Microsoft platforms across cloud and on-premises systems while helping maintain secure, reliable, and well-documented infrastructure operations. The ideal candidate brings strong engineering depth, sound judgment in regulated settings, and the ability to resolve complex technical issues while delivering infrastructure improvements.</p><p><br></p><p>Responsibilities:</p><p>• Manage and optimize enterprise infrastructure spanning Microsoft 365, Azure, Windows Server, and Windows 10/11 environments.</p><p>• Administer identity and access platforms including Entra ID, Active Directory, and hybrid authentication services across cloud and on-premises systems.</p><p>• Oversee endpoint management and security tooling such as Intune and Microsoft Defender to support device compliance and threat protection.</p><p>• Maintain core infrastructure services, including Group Policy and network-related services such as DNS and DHCP, to ensure stable daily operations.</p><p>• Lead troubleshooting efforts for escalated infrastructure incidents, identify root causes, and implement durable technical solutions.</p><p>• Plan and deliver infrastructure projects, coordinating upgrades, configuration changes, and platform enhancements with minimal operational disruption.</p><p>• Create and maintain clear technical documentation for systems architecture, administrative procedures, and support processes.</p><p>• Support secure operations within regulated or security-conscious environments by aligning infrastructure practices with compliance expectations.</p><p>• Contribute to change management activities and infrastructure governance to promote controlled, reliable system updates.</p>
- 2026-11-03T21:58:49Z
- San Jose, CA
- onsite
- Temporary to Hire
- 51.46 - 59.59 USD / Hourly
- We are looking for a Global IT Manager to oversee enterprise technology operations and guide strategic initiatives that support business growth in California. This contract opportunity with permanent potential is ideal for a hands-on leader who can balance day-to-day IT oversight with long-term planning, while partnering with cross-functional stakeholders across the organization. The role will focus on improving infrastructure performance, supporting global technology priorities, and driving reliable, scalable solutions across systems and services.<br><br>Responsibilities:<br>• Direct complex technology initiatives from planning through implementation, ensuring new systems and services are delivered effectively and aligned with business objectives.<br>• Evaluate the performance, cost, and efficiency of IT environments, and recommend improvements that strengthen infrastructure reliability and productivity.<br>• Shape infrastructure standards, technical architecture, and operational processes to support both current needs and future growth.<br>• Collaborate with business leaders and internal stakeholders to translate operational requirements into practical technology solutions.<br>• Review external vendors, coordinate product evaluations, and develop testing approaches for hardware and software investments.<br>• Resolve internal hardware, software, and configuration issues while helping maintain stable day-to-day IT operations.<br>• Provide leadership to IT team members, including mentoring direct reports, setting priorities, and aligning resources with global business demands.<br>• Oversee system enhancements, upgrades, and ongoing maintenance activities, while monitoring data integrity and establishing performance metrics to measure results.<br>• Support recruitment, coaching, and performance management efforts to build a strong and effective IT organization.
- 2026-11-10T00:34:02Z
- Kansas City, KS
- remote
- Temporary / Contract
- - USD / Hourly
- We are looking for an experienced IT leader to oversee the user technical experience across Digital Workplace services in Kansas City, Kansas. This Long-term Contract position focuses on strengthening service readiness, improving end-user adoption, and ensuring support teams are prepared for successful production deployments. The role works closely with business leaders, project stakeholders, and technical teams to promote effective change management, high-quality documentation, and a consistently positive user experience.<br><br>Responsibilities:<br>• Lead the IT user technical experience function, guiding daily operations and setting priorities that support dependable service delivery and strong end-user outcomes.<br>• Direct team scheduling, coverage planning, and on-call readiness while coaching staff through regular check-ins, performance discussions, and development planning.<br>• Partner with Digital Workplace teams and business stakeholders to identify service improvement opportunities and enhance the quality of deliverables.<br>• Create and maintain user-centered planning materials such as journey maps, personas, and design frameworks that align solutions with business goals and product direction.<br>• Oversee knowledge base content, ensuring support documentation remains accurate, current, and useful for both technical teams and end users.<br>• Coordinate training initiatives, awareness sessions, and product adoption activities that help business units understand and effectively use new tools and services.<br>• Collect and evaluate user feedback through surveys, research activities, and usability reviews to drive continuous improvement and customer satisfaction.<br>• Support deployments by organizing testing groups, tracking risks and issues, and working with project leaders to resolve concerns before and after production release.<br>• Manage smaller initiatives independently, maintaining timelines, communication, and execution standards when formal project office support is not required.<br>• Guide the development of wireframes, prototypes, and interaction concepts to ensure technology solutions remain consistent, intuitive, and aligned with user needs.
- 2026-11-03T14:28:40Z
- Atlanta, GA
- onsite
- Permanent / Full Time
- 170000.00 - 210000.00 USD / Yearly
- We are looking for an experienced IT Systems Director to lead the evolution of our business systems environment in Atlanta, Georgia. This role will shape a more efficient, scalable technology foundation by improving system structure, strengthening data reliability, and aligning tools with operational goals. The ideal candidate brings strong expertise in Smartsheet, database strategy, and cross-functional collaboration, along with the ability to turn business needs into practical technical solutions.<br><br>Responsibilities:<br>• Direct the redesign of the organization’s Smartsheet environment to create a cleaner, more scalable framework that supports long-term growth.<br>• Oversee the configuration and governance of Smartsheet assets, including dashboards, workflows, reports, forms, automations, and user permissions.<br>• Define data standards and control practices that improve accuracy, consistency, and accountability across critical business information.<br>• Collaborate with department leaders to assess operational needs and translate them into effective systems, reporting structures, and process improvements.<br>• Lead database planning, implementation, and ongoing optimization across core platforms to support dependable reporting and decision-making.<br>• Manage integrations between Smartsheet and other essential business applications, including finance, billing, and asset-related systems.<br>• Reduce manual work by identifying automation opportunities, removing duplicate data, and improving system connectivity.<br>• Oversee third-party IT vendors and managed service providers to ensure strong support for infrastructure, Microsoft systems, access controls, and cybersecurity operations.<br>• Guide system enhancements, testing, documentation, user training, and data migration efforts to support adoption and operational continuity.<br>• Serve as a strategic advisor to senior leadership on technology investments, system scalability, and information management priorities.
- 2026-11-03T13:38:43Z
- Worcester, MA
- onsite
- Permanent / Full Time
- 160000.00 - 170000.00 USD / Yearly
- We are looking for an experienced technology leader to shape and advance the systems that support the student and academic experience in Worcester, Massachusetts. This position will guide the direction of student information platforms, academic applications, and related integrations within a university environment while building strong partnerships across faculty, student services, and administrative teams. The role combines strategic planning, operational leadership, and team development to improve service delivery, strengthen institutional processes, and ensure reliable, secure technology solutions.<br><br>Responsibilities:<br>• Define and carry forward a long-term vision for student information and academic technology platforms that aligns with institutional priorities.<br>• Oversee the performance, support, and continuous improvement of student systems, academic applications, and connected enterprise solutions.<br>• Direct technical teams responsible for application development, system enhancements, and integration work, while fostering accountability and focused growth.<br>• Work closely with academic and administrative leaders to uncover process gaps and implement technology-driven improvements that increase efficiency and service quality.<br>• Establish effective governance practices for academic technology initiatives, including prioritization, budgeting, staffing, and service planning.<br>• Serve as a trusted advisor to faculty, staff, and students by offering guidance on system capabilities, technical options, and best practices.<br>• Maintain strong oversight of data protection, regulatory obligations, continuity planning, and institutional policies affecting academic systems.<br>• Encourage consistent use of collaborative technologies and shared digital services across departments and campus functions.
- 2026-10-14T16:33:46Z