<p>We are seeking an IT Technician with strong customer service skills to support end users with basic hardware, software, and device troubleshooting.</p>
We are looking for a detail-oriented Technician to support engineering laboratory operations in California. This contract position with potential for a permanent role focuses on semiconductor testing, hardware preparation, data recording, and day-to-day lab support in a fast-moving technical environment. The ideal candidate will help maintain organized workflows, accurate documentation, and dependable execution of testing activities while collaborating closely with engineering and reliability teams.<br><br>Responsibilities:<br>• Conduct electrical and functional evaluations on semiconductor components and related systems to support engineering and reliability objectives.<br>• Prepare, assemble, adjust, and rework circuit boards, sockets, adapters, and other test fixtures used in laboratory activities.<br>• Configure laboratory instruments and test setups, carry out established validation processes, and capture resulting performance data.<br>• Record testing conditions, outcomes, and irregularities with precision to ensure complete and traceable documentation.<br>• Use measurement devices, lab equipment, power tools, and specialized test platforms safely and effectively during daily operations.<br>• Track samples and test units throughout the lab process, helping maintain organization and supporting ongoing reliability programs.<br>• Assist technical teams with additional lab assignments, troubleshooting tasks, and operational support as project needs evolve.
<p><strong>IT Operations Lead</strong></p><p><br></p><p><strong>Company Overview</strong></p><p>A rapidly growing manufacturing and technology organization is seeking an IT Operations Lead to help scale corporate technology operations in Los Angeles, California. The company operates at the intersection of advanced manufacturing, software, automation, and engineering, supporting both corporate and production environments. This is an opportunity to combine hands-on technical expertise with team leadership while helping build an IT function designed for rapid growth.</p><p><br></p><p><strong>Role Summary</strong></p><p>The IT Operations Lead will oversee day-to-day corporate IT operations while remaining deeply hands-on with systems administration, automation, executive support, AV technologies, and service delivery. This role will help lead and mentor a growing team while developing automation and AI-enabled solutions that improve efficiency and reduce support volume. The ideal candidate has progressed from systems administration or engineering into technical leadership and has experience supporting a rapidly scaling organization.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead day-to-day IT operations, establish priorities, resolve escalations, and mentor technical team members.</li><li>Build automation and integrations using Python, PowerShell, Bash, APIs, webhooks, and other scripting technologies.</li><li>Develop and optimize AI-enabled support workflows, chatbots, self-service capabilities, and ticket automation.</li><li>Analyze service desk trends to identify opportunities for automation, documentation, process improvement, and ticket reduction.</li><li>Provide white-glove technology support for executives, leadership teams, and other high-priority users.</li><li>Oversee conference room technology, collaboration platforms, live events, company-wide meetings, and AV operations.</li><li>Administer and optimize enterprise SaaS, identity, endpoint management, collaboration, and ITSM platforms.</li><li>Drive IT service management practices including SLAs, escalations, change management, asset lifecycle management, and operational documentation.</li><li>Partner with Security, Infrastructure, DevOps, Facilities, and business teams on cross-functional initiatives.</li><li>Manage technology vendors, licensing, service quality, and operational costs.</li><li>Support technology initiatives across corporate and manufacturing environments as the organization expands.</li><li>Help recruit, develop, and scale the IT operations team as business needs grow.</li></ul><p><strong>Additional Details</strong></p><ul><li>Work model: On-site, five days per week</li><li>Approximately 10-20% nationwide travel</li><li>Hands-on technical leadership role with significant opportunity to shape and scale IT operations</li><li>Some physical handling of IT and AV equipment may be required</li><li>Candidates must be authorized to work in the United States and satisfy applicable regulatory employment requirements</li></ul>