<p>We are looking for an experienced Senior Member Service Representative to join our team in Hawthorne, California. In this role, you will be responsible for delivering exceptional support to our customers while ensuring their concerns are resolved efficiently and with attention to detail. This is a Contract to permanent position, offering an opportunity to contribute to a dynamic and customer-focused environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide outstanding customer service and address inquiries in a detail-oriented and timely manner.</p><p>• Manage inbound and outbound calls effectively, ensuring customer satisfaction.</p><p>• Utilize Windows-based systems to document customer interactions and resolve issues.</p><p>• Collaborate with team members to improve service delivery and maintain high standards.</p><p>• Stay informed about company policies and procedures to provide accurate information to customers.</p><p>• Assist customers in navigating services and resolving complex concerns.</p><p>• Identify opportunities to enhance customer experiences and recommend appropriate solutions.</p><p>• Maintain detailed records of interactions and follow-up actions.</p><p>• Work closely with management to address escalated issues and ensure resolution.</p><p>• Continuously develop knowledge of products and services to better assist customers.</p>
<p>We are looking for an experienced Customer Service Representative that will be responsible for providing professional, timely, consistent, and efficient customer service to clients, customers, and stakeholders.</p><p><br></p><p>JOB RESPONSIBILITIES, DUTIES & CORE FUNCTIONS</p><p><br></p><p>Ensure customer issue is resolved from start to finish, following up with various departments and then the customer</p><p>Ensure the timely and accurate responses to all incoming phone and email inquiries and requests, including billing and crediting issues.</p><p>Input data into dosimetry database of information relating to customer inquiries, contacts, new orders, changes, cancellations, etc., as needed.</p><p>Ability to use multiple internal systems during the course of a day to provide quality customer service.</p><p>Provide timely feedback to direct management regarding service failures or customer concerns.</p><p>Mandatory overtime may be requested by management.</p><p>Special projects as assigned.</p><p><br></p>
<p>The Community Center Associate will be based at one or more of Community Centers and will provide customer service to members and seniors in the community. This associate will represent the company in the community and will develop and maintain the company’s reputation. The position will be customer-facing with sales responsibilities. The representative will be motivated by company mission to deliver culturally-sensitive health care solutions to seniors in our community. The Medical Customer Service Rep must be <strong>bilingual in Korean. </strong></p><p><br></p><p>Schedule: 40 hours per week. Must be open to work on some Saturdays.</p><p><br></p><p>Functions & Job Responsibilities</p><p>• Provide excellent customer service for the Community Center(s).</p><p>• <strong>Must be bilingual in Korean.</strong></p><p>• Provide in-language support for members regarding their benefits and accessing care.</p><p>• Act as a Medicare Advisor with in-language support to community members with questions about their Medicare options.</p><p>• Schedule and coordinate health and wellness events held at the community centers. This includes logistic and planning efforts.</p><p>• Responsible for communicating and coordinating general building repairs with Facilities Manager/Department.</p><p>• Maintain a proper inventory of equipment, supplies and promotional/marketing items.</p><p>• Track and monitor traffic flow and utilization of services.</p><p>• Perform routine inspections to ensure equipment is working properly for quality assurance purposes.</p><p>• Responsible for managing the use of space to host classes, activities and trainings while ensuring safety and cleanliness.</p><p>• Identify and develop programs and activities that bring value and interest to the center by working closely with internal teams.</p><p>• Identify and participate in member events and community events showcasing benefits which includes sales booths at events, sponsorships of festivals, holidays, religious or ethnic services.</p>
We are looking for an experienced Senior Customer Service Representative to join our team on a long-term contract basis. Based in Irvine, California, this role involves coaching, training, and supporting customer service teams to achieve excellence in performance and customer satisfaction. The ideal candidate is passionate about fostering growth and enhancing service quality.<br><br>Responsibilities:<br>• Evaluate and monitor customer service calls to ensure compliance, accuracy, and exceptional customer experiences.<br>• Provide timely feedback and coaching to improve team performance in sales and service.<br>• Develop and facilitate dynamic training programs, workshops, and interactive role-playing sessions.<br>• Partner with leadership to identify key training areas and implement improvement strategies.<br>• Analyze performance metrics and trends, delivering actionable insights to management.<br>• Cultivate a positive team environment that encourages growth and motivation.<br>• Ensure adherence to organizational standards and customer service best practices.<br>• Stay updated on industry trends and apply them to enhance training processes.<br>• Collaborate with cross-functional teams to optimize customer service operations.
<p>A growing technology company in Valley Center is seeking a customer-focused <strong>Customer Service Representative</strong> to support users of a digital platform. This role is ideal for someone who enjoys problem-solving, communicating clearly, and helping customers navigate products with confidence. You will be the voice of the company, delivering high-quality support while building long-term customer relationships.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Troubleshoot user issues and provide clear, step-by-step solutions</li><li>Document interactions accurately in CRM systems</li><li>Escalate complex issues to technical or product teams</li><li>Educate customers on product features and best practices</li><li>Follow up to ensure resolution and customer satisfaction</li><li>Meet quality, response time, and customer satisfaction metrics</li></ul>
<p><strong>Job Summary:</strong></p><p>The IT Manager (Compute) is responsible for leading a team of IT professionals supporting the company's world-wide data center infrastructure, including all aspects of managing data center power, cooling, fire suppression, security, rack hardware, server hardware, virtual infrastructure, data center networking, storage, storage area networking, *NIX and Windows operating systems, build standards, monitoring, alerting and automation. Responsibilities will also include managing Infrastructure as a Service, such as Azure and Oracle Cloud Infrastructure, as Crane has adopted a cloud-first approach.</p><p><br></p><p><strong>Key Hiring Manager Insights</strong>:</p><ul><li>5 direct reports; previous Data Center experience</li><li>Nutanix experience is highly preferred</li><li>Strong in backs and policies</li><li>They have 9 datacenters (no travel)</li><li>Experience with processes and compliance </li><li>Mentioned – cooling, heating, power for data centers</li><li>60% management 40% hands-on – goal is to eventually focus more on management but wants someone hands-on.</li></ul><p> </p><p><br></p><p><br></p>
<p>We are looking for an experienced Operations Supervisor to join a dynamic manufacturing team in San Clemente, California. This Contract to permanent position is ideal for someone who thrives in a fast-paced production environment and is passionate about optimizing operational efficiency while maintaining high-quality standards. The role involves overseeing daily production activities, leading a team, and driving continuous improvement initiatives to achieve organizational goals.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage a team of manufacturing technicians and assemblers to meet production targets and ensure smooth operations.</p><p>• Develop and implement production schedules and assign tasks to optimize resource utilization.</p><p>• Monitor manufacturing processes, address operational challenges, and take corrective actions to minimize downtime and waste.</p><p>• Uphold stringent quality control standards throughout all stages of production.</p><p>• Provide training and mentorship to team members, fostering growth and skill enhancement.</p><p>• Conduct performance evaluations, deliver constructive feedback, and address employee concerns to maintain a motivated workforce.</p><p>• Maintain detailed production records, including metrics on output, quality, and material usage.</p><p>• Collaborate with cross-functional teams, such as engineering and supply chain, to resolve production challenges and improve processes.</p><p>• Identify and implement opportunities for cost reduction, efficiency gains, and waste elimination.</p><p>• Promote a safe working environment by enforcing safety protocols and conducting regular audits.</p>
We are looking for an experienced Operations Supervisor to join a dynamic manufacturing team in San Clemente, California. This Contract to permanent position is ideal for someone who thrives in a fast-paced production environment and is passionate about optimizing operational efficiency while maintaining high-quality standards. The role involves overseeing daily production activities, leading a team, and driving continuous improvement initiatives to achieve organizational goals.<br><br>Responsibilities:<br>• Lead and manage a team of manufacturing technicians and assemblers to meet production targets and ensure smooth operations.<br>• Develop and implement production schedules and assign tasks to optimize resource utilization.<br>• Monitor manufacturing processes, address operational challenges, and take corrective actions to minimize downtime and waste.<br>• Uphold stringent quality control standards throughout all stages of production.<br>• Provide training and mentorship to team members, fostering growth and skill enhancement.<br>• Conduct performance evaluations, deliver constructive feedback, and address employee concerns to maintain a motivated workforce.<br>• Maintain detailed production records, including metrics on output, quality, and material usage.<br>• Collaborate with cross-functional teams, such as engineering and supply chain, to resolve production challenges and improve processes.<br>• Identify and implement opportunities for cost reduction, efficiency gains, and waste elimination.<br>• Promote a safe working environment by enforcing safety protocols and conducting regular audits.
<p>A well-established healthcare organization in Vista is seeking an experienced <strong>Office Manager</strong> to oversee daily administrative and operational functions for a busy clinical office. This role is ideal for a highly organized professional who thrives in structured environments and understands the importance of accuracy, compliance, and patient-centered operations.</p><p><br></p><p><strong>Position Overview</strong></p><p>The Office Manager will serve as the operational backbone of the office, ensuring smooth workflow across front office, administrative, and support teams. This role requires strong leadership, operational oversight, and the ability to manage multiple priorities while maintaining a professional and welcoming environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee daily office operations, staffing schedules, and administrative workflows</li><li>Supervise front office and administrative staff, including training and performance support</li><li>Ensure compliance with healthcare regulations, internal policies, and documentation standards</li><li>Manage vendor relationships, office supplies, and facility needs</li><li>Support billing, payroll coordination, and timekeeping processes</li><li>Monitor office performance metrics and identify opportunities for process improvement</li><li>Serve as point of contact for internal departments and external partners</li><li>Assist leadership with reporting, budgeting, and operational planning</li></ul>
<p>A growing construction and field services company in Fallbrook is seeking a proactive <strong>Office Manager</strong> to support daily administrative operations and coordinate between field teams and leadership. This role is ideal for someone who enjoys ownership of office processes and thrives in a hands-on environment. The Office Manager will oversee office administration, document control, and coordination of payroll and billing support. This position requires strong organizational skills and the ability to communicate effectively with field personnel, vendors, and management.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage office operations, scheduling, and administrative workflows</li><li>Coordinate payroll and timecard collection for field staff</li><li>Support accounts payable and receivable documentation</li><li>Maintain job files, contracts, permits, and compliance records</li><li>Serve as liaison between office staff, field crews, and vendors</li><li>Manage office supplies, equipment, and vendor relationships</li><li>Support leadership with reporting and project coordination</li><li>Improve administrative processes to support operational efficiency</li></ul>
