<p>We are looking for an experienced Senior Member Service Representative to join our team in Hawthorne, California. In this role, you will be responsible for delivering exceptional support to our customers while ensuring their concerns are resolved efficiently and with attention to detail. This is a Contract to permanent position, offering an opportunity to contribute to a dynamic and customer-focused environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide outstanding customer service and address inquiries in a detail-oriented and timely manner.</p><p>• Manage inbound and outbound calls effectively, ensuring customer satisfaction.</p><p>• Utilize Windows-based systems to document customer interactions and resolve issues.</p><p>• Collaborate with team members to improve service delivery and maintain high standards.</p><p>• Stay informed about company policies and procedures to provide accurate information to customers.</p><p>• Assist customers in navigating services and resolving complex concerns.</p><p>• Identify opportunities to enhance customer experiences and recommend appropriate solutions.</p><p>• Maintain detailed records of interactions and follow-up actions.</p><p>• Work closely with management to address escalated issues and ensure resolution.</p><p>• Continuously develop knowledge of products and services to better assist customers.</p>
We are looking for a dedicated Customer Service Representative to join our team in Tustin, California. In this role, you will act as the primary point of contact for residents, ensuring their needs are met with attention to detail and care. This is a contract position offering a hybrid schedule, with a mix of remote and onsite work.<br><br>Responsibilities:<br>• Serve as the first point of contact for residents, addressing their inquiries and concerns with empathy and attention to detail.<br>• Handle both inbound and outbound calls related to maintenance requests and account-related matters.<br>• Provide detailed and accurate information about services to residents, ensuring their satisfaction.<br>• Resolve complaints or issues promptly and effectively to maintain positive resident relationships.<br>• Maintain detailed records of resident interactions, including inquiries, feedback, and complaints, using internal systems.<br>• Collaborate with various departments to find solutions and ensure resident needs are met.<br>• Follow up with residents to confirm their concerns have been addressed and resolved.<br>• Manage a high volume of calls while maintaining a courteous and detail-oriented demeanor.<br>• Utilize multiple software systems to accurately input and update resident information.<br>• Support team members and foster a collaborative working environment across departments.
<p>A growing technology company in Valley Center is seeking a customer-focused <strong>Customer Service Representative</strong> to support users of a digital platform. This role is ideal for someone who enjoys problem-solving, communicating clearly, and helping customers navigate products with confidence. You will be the voice of the company, delivering high-quality support while building long-term customer relationships.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Troubleshoot user issues and provide clear, step-by-step solutions</li><li>Document interactions accurately in CRM systems</li><li>Escalate complex issues to technical or product teams</li><li>Educate customers on product features and best practices</li><li>Follow up to ensure resolution and customer satisfaction</li><li>Meet quality, response time, and customer satisfaction metrics</li></ul>
<p>Our client, a dynamic start-up related to the entertainment industry, is seeking an Office Manager on a contract to hire basis. This is an on-site role located in West Hollywood and is ideal for someone with excellent customer service skills who enjoys keeping an office running smoothly and making a strong impression on clients and visitors. </p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors, ensuring a positive and professional first impression</li><li>Support the executives with managing their calendars, scheduling meetings, booking travel, etc</li><li>Schedule office meetings, send calendar invites, and share directions to the office using Outlook</li><li>Keep the reception area, conference rooms, and common spaces tidy and organized</li><li>Provide excellent customer service to clients and investors</li><li>Assist with new employee onboarding, including handling paperwork and orientation</li><li>Order office supplies and manage kitchen snack inventory</li><li>Coordinate with vendors and service providers as needed</li><li>Support other administrative and operational tasks to help the office run smoothly</li></ul><p> </p>
We are looking for an experienced Operations Supervisor to join a dynamic manufacturing team in San Clemente, California. This Contract to permanent position is ideal for someone who thrives in a fast-paced production environment and is passionate about optimizing operational efficiency while maintaining high-quality standards. The role involves overseeing daily production activities, leading a team, and driving continuous improvement initiatives to achieve organizational goals.<br><br>Responsibilities:<br>• Lead and manage a team of manufacturing technicians and assemblers to meet production targets and ensure smooth operations.<br>• Develop and implement production schedules and assign tasks to optimize resource utilization.<br>• Monitor manufacturing processes, address operational challenges, and take corrective actions to minimize downtime and waste.<br>• Uphold stringent quality control standards throughout all stages of production.<br>• Provide training and mentorship to team members, fostering growth and skill enhancement.<br>• Conduct performance evaluations, deliver constructive feedback, and address employee concerns to maintain a motivated workforce.<br>• Maintain detailed production records, including metrics on output, quality, and material usage.<br>• Collaborate with cross-functional teams, such as engineering and supply chain, to resolve production challenges and improve processes.<br>• Identify and implement opportunities for cost reduction, efficiency gains, and waste elimination.<br>• Promote a safe working environment by enforcing safety protocols and conducting regular audits.
<p>We are seeking an <strong>Office Manager</strong> to oversee daily operations for a growing engineering and technical services firm in San Marcos. This role requires someone who thrives on structure, leadership, and accountability. You will be responsible for ensuring the office runs efficiently, employees are supported, and leadership can focus on strategic initiatives knowing the operational foundation is strong. This is a hands-on role that blends administration, people management, vendor coordination, and process improvement.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee daily office operations and administrative workflows</li><li>Manage office staff and administrative support functions</li><li>Coordinate vendors, facilities, and service contracts</li><li>Maintain budgets, approve invoices, and track expenses</li><li>Support HR functions including onboarding and policy administration</li><li>Develop and improve office processes and procedures</li><li>Partner with leadership on operational planning and office growth</li></ul>
<p>A creative and fast-growing marketing agency in Fallbrook is seeking a <strong>dynamic Office Manager</strong> to serve as the operational backbone of the organization. This role is ideal for someone who enjoys wearing many hats and contributing to company culture while maintaining structure behind the scenes. You’ll support leadership, manage office logistics, and ensure employees have what they need to perform at their best.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage daily office operations, facilities, and vendor relationships</li><li>Oversee onboarding logistics and employee experience initiatives</li><li>Handle budgeting, expense tracking, and invoice approvals</li><li>Support leadership with scheduling, communications, and special projects</li><li>Maintain office policies, procedures, and compliance documentation</li><li>Coordinate internal events, meetings, and team activities</li><li>Identify operational inefficiencies and implement improvements</li></ul>
We are looking for a detail-oriented Facilities Coordinator to join our team in Los Angeles, California. In this role, you will oversee and support the coordination of a small team, ensuring the seamless operation of facilities and vendor services. You will collaborate closely with stakeholders, landlords, and agents to maintain high standards across all functions. This is a long-term contract position offering opportunities to contribute to key administrative and operational goals.<br><br>Responsibilities:<br>• Supervise and coordinate the activities of a team to ensure efficient performance and task completion.<br>• Build and nurture strong relationships with stakeholders, landlords, managing agents, and vendors.<br>• Oversee contractors on-site to ensure compliance with required standards and guidelines.<br>• Assist in vendor procurement and service selection processes to meet operational needs.<br>• Manage financial procedures, including timely purchase order processing and financial reporting.<br>• Support the preparation of monthly accrual reports and monitor financial trackers.<br>• Conduct site inspections, audits, and safety assessments to uphold compliance and performance standards.<br>• Implement risk management strategies and ensure adherence to industry best practices.<br>• Maintain facilities in optimal condition through regular monitoring and proactive measures.<br>• Support disaster recovery and business continuity plans, ensuring readiness for emergencies.
