<p>40,000 - 50,000</p><p><br></p><p>Benefits:</p><ul><li>medical/dental/vision</li><li>401k</li><li>Bonus structures & increases</li><li>Paid time off</li></ul><p>Our client in the Bridgewater area is looking for a Customer Service Representative for their team. This role will become the vital link between customers and supply chain operations. In this front-facing role, you’ll handle a wide range of customer inquiries, resolve issues with urgency, and help ensure a seamless order experience. You will wear many hats, supporting diverse business needs and collaborating across departments. This position is on-site in office, Monday-Friday with standard office hours.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Address customer inquiries via phone, email, and other channels in a timely manner</li><li>Serve as a liaison between customers and the internal supply chain team, tracking and managing orders through the system</li><li>Accurately resolve issues including broken product, packaging problems, and order discrepancies</li><li>Quickly escalate urgent situations as needed, always focused on delivering positive solutions</li><li>Maintain comprehensive and accurate records within company systems</li></ul><p><br></p>
<p><strong>Job Overview Summary:</strong></p><p><br></p><p>Experienced IT Support Specialist (Tier 2/3) with a strong background supporting fast-paced manufacturing environments. Skilled in diagnosing complex technical issues, managing enterprise systems, and ensuring reliable network and application performance across production and corporate settings. Proficient in Windows Server/AD, M365 administration, ERP and MES support, and manufacturing hardware/software troubleshooting including production floor systems, barcode scanners, printers, PLC-connected devices, and industrial workstations.</p><p><br></p><p><strong>Job Responsibilities:</strong></p><p><br></p><ul><li>Provide advanced technical support for escalated end-user issues, including hardware, software, and peripheral troubleshooting.</li><li>Set up and configure desktops, laptops, mobile devices, monitors, printers, and other office technology.</li><li>Manage onboarding, offboarding, and equipment lifecycle tracking and reporting.</li><li>Diagnose and resolve intermediate network, server (e.g., Active Directory, DHCP, DNS), and Wi-Fi problems; coordinate with internal senior technical resources and external Managed Service Providers (MSPs) for complex issues.</li><li>Actively troubleshoot, resolve, and participate in projects related to intermediate Wi-Fi, server, and network issues, working in close collaboration with the senior internal team or external Managed Service Providers (MSPs).</li><li>Perform onsite installations and upgrades of operating systems, applications, and security patches.</li><li>Manage user accounts in Active Directory, Microsoft 365, and other systems; handle access requests, MFA support, and onboarding/offboarding tasks.</li><li>Respond to and resolve support tickets in the ITSM platform; ensure accurate documentation and timely follow-up.</li><li>Maintain and track IT assets; update inventory records and manage warranty returns or repairs.</li><li>Support audiovisual systems and video conferencing tools in meeting spaces.</li><li>Conduct preventive maintenance on local IT infrastructure to avoid service disruptions.</li><li>Act as a liaison between end users and senior internal IT teams/MSPs, ensuring clear communication and prompt issue resolution for escalated and intermediate technical issues.</li><li>Participate in and contribute to IT projects including deployments, office moves, system migrations, and infrastructure upgrades (network, server, Wi-Fi).</li><li>Remote Support: Provide advanced technical support via phone, email, chat, or remote session.</li><li>Manage, maintain, and troubleshoot the organization's Voice over IP (VoIP) phone system, including user provisioning, call flow configurations, and endpoint support.</li><li>Contribute to team growth by assisting in training and mentoring staff to improve performance, increase customer satisfaction, and drive efficiencies.</li><li>Proactively identify, document, and implement improvements to IT processes, documentation (e.g., knowledge base), and infrastructure to enhance efficiency, reliability, and security</li></ul>
We are looking for a skilled Executive Support specialist to deliver exceptional technical assistance to senior leadership and organizational users in Hoboken, New Jersey. This role requires a proactive and customer-focused individual who can manage technology environments, troubleshoot issues, and provide seamless support during high-profile events. The ideal candidate will combine technical expertise with strong communication skills to ensure a reliable and efficient user experience.<br><br>Responsibilities:<br>• Provide personalized technical support to executives and senior leaders, both on-site and remotely.<br>• Assist during critical events such as leadership meetings, presentations, and town halls by ensuring all technology functions smoothly.<br>• Manage and maintain executive devices, including laptops, mobile phones, conferencing systems, and collaboration tools.<br>• Respond promptly to urgent technical issues, ensuring quick resolution and a high standard of service.<br>• Analyze recurring problems and propose long-term solutions to enhance user experience.<br>• Handle confidential data and workflows with discretion and integrity.<br>• Act as a bridge between IT and business units to foster strong relationships and trust.<br>• Collaborate with other IT teams to address complex technical challenges.<br>• Support and configure hardware, software, networking, and collaboration tools such as Microsoft Teams and Zoom.<br>• Maintain accurate documentation of issues and align with service management protocols.
<p>We are looking for a dedicated Customer Service Representative to join our team in Norwalk, Connecticut. This is a long-term contract position, offering an excellent opportunity to enhance your customer service skills while contributing to a dynamic team environment. The ideal candidate will be responsible for handling customer inquiries, managing orders, and providing exceptional support to ensure client satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming customer inquiries and provide accurate information regarding products and services.</p><p>• Process and manage customer orders efficiently, ensuring all details are accurately recorded.</p><p>• Handle both inbound and outbound calls to address customer needs and resolve issues effectively.</p><p>• Collaborate with internal teams to ensure timely delivery of customer orders and resolve any logistical challenges.</p><p>• Maintain detailed records of customer interactions, transactions, and feedback for future reference.</p><p>• Provide solutions to customer concerns, demonstrating professionalism and empathy.</p><p>• Continuously stay informed about company products and services to offer up-to-date information to clients.</p><p>• Assist with administrative tasks related to customer support and order management.</p><p>• Identify areas for process improvement to enhance customer satisfaction.</p><p>• Ensure compliance with company policies and procedures during all customer interactions.</p>
<p>A busy company in the Flanders area is seeking a Customer Service Representative to join their growing organization. This Customer Service Representative will get the chance to join a growing team that offers work schedule flexibility and career advancement. The ideal Customer Service Representative will have prior experience in the manufacturing industry, have business to business customer service experience, and be local to Flanders. Responsibilities of this Customer Service Representative will include but not be limited to the below: </p><p><br></p><p>Customer Service Representative Responsibilities:</p><p>• Process customer orders, quotes, and account requests with precision and efficiency.</p><p>• Collaborate with sales, operations, and logistics teams to guarantee timely delivery and fulfillment.</p><p>• Address and resolve customer concerns professionally, escalating complex issues when necessary.</p><p>• Maintain up-to-date customer records, documentation, and communication logs to ensure accuracy.</p><p>• Track order status, monitor backorders, and oversee delivery timelines to meet customer expectations.</p><p>• Provide clients with detailed product, pricing, and service information.</p><p>• Assist in account management initiatives and contribute to customer retention strategies.</p><p>• Identify opportunities to enhance processes and improve the overall client experience.</p><p><br></p><p>This Customer Service Representative position is paying between $65,000 and $75,000 annually depending on experience. If interested in this Customer Service Representative role, apply today! </p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Chester, New Jersey. This Contract to permanent position involves engaging with customers and prospects, addressing inquiries about products and services, and ensuring satisfaction through timely and effective communication. In this role, you will act as a customer advocate, collaborating closely with various internal teams to deliver outstanding service.</p><p><br></p><p>Responsibilities:</p><p>• Address customer inquiries and issues promptly, providing solutions that meet their needs.</p><p>• Collaborate with internal departments, including sales, project management, and order processing, to support customer-focused initiatives.</p><p>• Maintain accurate and updated customer records using Salesforce.</p><p>• Act as a customer advocate by managing a designated portfolio of clients and ensuring their satisfaction.</p><p>• Execute service-focused campaigns to enhance customer engagement.</p><p>• Monitor customer health metrics, highlighting potential risks and opportunities for improvement.</p><p>• Support the sales order process, ensuring seamless execution and high end-user satisfaction.</p><p>• Assist marketing and customer service teams with various initiatives, such as trade show participation and promoting new innovations.</p><p>• Communicate updates on company activities, including case studies and product advancements, to clients and prospects.</p>
<p>A busy company in the West Caldwell area is seeking a Commercial Lines Customer Service Representative to join their growing company. This Commercial Lines Customer Service Representative will manage client relationships, ensure accurate policy documentation, and provide exceptional support to our commercial insurance clients. The ideal Commercial Lines Customer Service Representative must have 5+ years of commercial lines experience and has experience with insurance specific systems. Responsibilities of this Commercial Lines Customer Service Representative will include but not be limited to the below.</p><p><br></p><p>Commercial Lines Customer Service Representative Responsibilities:</p><p>• Process various policy-related tasks, including endorsements, certificates of insurance, binders, renewals, and policy changes.</p><p>• Review client policies and documents to ensure accuracy and completeness.</p><p>• Respond to client inquiries about coverage, billing, and policy details in a timely manner.</p><p>• Collaborate with producers and account managers to assist with account servicing and renewal preparations.</p><p>• Maintain up-to-date and accurate client records within agency management systems.</p><p>• Coordinate with insurance carriers to address and resolve service-related issues.</p><p>• Support marketing efforts for policy renewals by gathering necessary underwriting information.</p><p>• Ensure compliance with agency standards and regulatory guidelines in all service activities.</p><p>• Deliver attentive and courteous service to clients and partners, fostering positive relationships.</p><p><br></p><p>This Commercial Lines Customer Service Representative role is paying between $75,000 and $85,000 annually depending on experience. If interested in this Commercial Lines Customer Service Representative position, apply today! </p>
<p>We are looking for a dedicated Customer Service Representative to join our team in White Plains, New York. This is a contract-to-permanent position offering part-time hours, ideal for individuals seeking a dynamic, fast-paced environment. The ideal candidate also has the ability to speak both English and Spanish fluently. </p><p><br></p><p>Responsibilities:</p><p>• Handle inbound and outbound calls efficiently with attention to detail.</p><p>• Collaborate with customers, primarily business-to-business, to resolve inquiries and provide updates.</p><p>• Process credits and create special orders as needed.</p><p>• Maintain accurate records in the internal system and ensure all information is up-to-date.</p><p>• Escalate complex issues to the appropriate department or supervisor.</p><p>• Assist with dispatching tasks to ensure timely deliveries and operations.</p><p>• Participate in on-site training to develop system navigation skills and role-specific expertise.</p><p>• Communicate effectively with team members and customers to foster positive relationships.</p><p>• Adapt to a rotating schedule and demonstrate flexibility in work hours.</p>
We are looking for a dedicated Sales & Customer Care Consultant to join our team on a contract basis in Mahwah, New Jersey. In this role, you will be responsible for delivering exceptional customer experiences while addressing a variety of inquiries and ensuring seamless service at every interaction. This is a fantastic opportunity to work in the retail industry, where your communication and organizational skills will play a vital role in exceeding customer expectations.<br><br>Responsibilities:<br>• Deliver outstanding customer service by addressing inquiries and resolving issues efficiently and professionally.<br>• Proactively identify and address potential challenges to ensure a seamless customer experience.<br>• Handle a variety of customer needs, including product questions, returns, delivery details, registration processes, and payment assistance.<br>• Meet and exceed sales, quality, and productivity targets to help the department achieve its overall objectives.<br>• Collaborate with team members and other departments to continuously enhance service quality and knowledge.<br>• Maintain accurate records of customer interactions and transactions for smooth follow-up and reporting.<br>• Provide support through various communication channels, such as phone, email, and chat, ensuring timely responses.<br>• Adapt to a flexible work schedule, including weekends and additional shifts during peak periods.
<p>A wealth management firm is seeking a client‑focused Wealth Advisor to lead planning conversations, manage client relationships, and guide families through all stages of their financial life cycle. This role combines relationship management, financial planning, and investment oversight, with a strong emphasis on delivering personalized strategies and long‑term guidance.</p><p>Responsibilities</p><ul><li>Lead discovery, planning, and review meetings with new and existing clients</li><li>Manage a select client portfolio and provide ongoing financial guidance</li><li>Review portfolios, adjust allocations, and identify new planning opportunities</li><li>Develop customized financial, tax, estate, and retirement strategies</li><li>Collaborate with the Portfolio Manager to ensure appropriate investment positioning</li><li>Coordinate client needs across internal teams and maintain accurate documentation</li><li>Support onboarding, research, and client service activities</li><li>Build strong client relationships and help grow the business through referrals</li></ul><p>Qualifications</p><ul><li>Bachelor’s degree or higher</li><li>FINRA Series 7 and 66 (or 63/65)</li><li>CFP required</li><li>Experience with goals‑based planning tools (eMoney, MoneyGuidePro, etc.)</li><li>Strong communication and presentation skills</li><li>Ability to explain complex financial concepts clearly</li><li>Detail‑oriented, organized, and a strong problem‑solver</li><li>Wealth management experience with sound judgment and client‑first mindset</li><li>Collaborative and comfortable working in a small‑firm environment</li></ul><p><br></p><p><br></p>
<p>We are looking for a dedicated Customer Service Manager to join our client in the Kenilworth, NJ area. In this role, you will oversee purchase orders, client communications, and ensure exceptional service and satisfaction to support the sales team. You will collaborate with clients and internal teams to provide seamless service, promote customer loyalty, and drive business growth. We are looking for someone proficient in CRM systems and can improve operational efficiency. </p><p><br></p><p>Responsibilities:</p><p>• Deliver outstanding customer service to enhance client satisfaction and contribute to sales growth.</p><p>• Respond promptly to inquiries, resolving concerns efficiently and professionally.</p><p>• Manage customer service operations for online sales and remote showroom support.</p><p>• Provide sales assistance and support for assigned representative showrooms.</p><p>• Utilize your sales expertise to identify opportunities for upselling and cross-selling luxury products.</p><p>• Gain comprehensive product knowledge to effectively communicate features and benefits to clients.</p><p>• Build and maintain strong relationships with customers to encourage repeat business.</p><p>• Process and oversee sales orders, including delivery coordination and payment execution.</p><p>• Address returns and claims, coordinating with carriers and ensuring proper documentation.</p><p><br></p>
<p>We are looking for a dedicated Customer Service team member to join our team in the Trevose, Pennsylvania area. This role is essential for ensuring seamless communication between customers and internal teams, while maintaining high standards of service. The ideal candidate will excel in building strong relationships, managing accounts, and addressing customer needs with precision and care.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate effective communication with customers to address inquiries and concerns promptly.</p><p>• Develop and maintain strong relationships with clients to ensure satisfaction and trust.</p><p>• Monitor customer accounts, managing processes from order placement to invoicing.</p><p>• Investigate and resolve customer concerns efficiently, keeping management informed of potential challenges.</p><p>• Collaborate with the team to align customer goals with company objectives and capabilities.</p><p>• Assist with new product development initiatives in coordination with the Project Manager.</p><p>• Provide accurate updates on order and billing statuses during weekly sales meetings.</p><p>• Utilize internal systems to execute job-related tasks, including tracking artwork and managing packaging records.</p><p>• Follow up on emails and other communications in a timely manner to ensure smooth operations.</p><p>• Ensure all procedures and quality standards are consistently met.</p>
<p>We are looking for a motivated Sales Support specialist to join our team on a long-term, part-time contract basis in New York, New York. In this role, you will play a key part in ensuring smooth sales operations by managing agreements, preparing essential documentation, and maintaining customer accounts. This is an excellent opportunity to contribute to a dynamic environment and support our sales team in achieving their goals.</p><p><br></p><p>Responsibilities:</p><p>• Draft and update customer agreements to ensure accuracy and compliance.</p><p>• Prepare and manage statements of work to support project execution.</p><p>• Maintain and update Salesforce records to ensure data integrity.</p><p>• Handle order entry and oversee the processing of customer transactions.</p><p>• Provide post-sales support to address client needs and resolve issues.</p><p>• Assist in managing customer accounts to foster strong relationships.</p><p>• Collaborate with the sales team to streamline administrative tasks.</p><p>• Monitor and track sales processes to ensure timely completion.</p><p>• Support the preparation of reports and documentation for internal use.</p><p>• Communicate effectively with clients and internal teams to facilitate smooth operations.</p>
<p><strong>Senior Collections & Accounts Receivable Specialist</strong></p><p><strong>Anna Parson at Robert Half</strong> is seeking a <strong>Senior Collections and Accounts Receivable Specialist </strong>for a Construction client. </p><p>Are you a detail-oriented, process-driven professional with proven Collections and AR expertise, strong communication skills, and a keen eye for process enhancements?</p><p><strong>As the Senior Collections & Accounts Receivable Specialist you will: </strong></p><ul><li>Independently run AR Aging reports, prioritize accounts and collect on overdue invoices and accounts.</li><li>Execute strategies to minimize delinquencies and negotiate payment arrangements as needed.</li><li>Resolve customer disputes and payment delays and escalate unresolved accounts.</li><li>Apply payments in ERP, reconcile AR and address unapplied cash.</li><li>Document all collection activities and review/adjust customer credit limits.</li><li>Prepare and summarize AR aging and collection trends.</li><li>Support audits with accurate documentation.</li><li>Identify and implement AR process improvements.</li></ul><p>This role is ideal for a B2B collections professional who thrives in a dynamic environment, values accuracy, and is committed to driving results through effective collaboration and process optimization.</p><p><strong>Contact Anna Parson at Robert Half </strong>or Apply Now for more details.</p>
<p>Our client is seeking a Service Advisor to support and deepen existing client relationships within a growing wealth management firm. This role focuses on financial planning, client service, and portfolio oversight—no business development required.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Lead discovery, review, and planning meetings with current and prospective clients</li><li>Serve as primary advisor for select clients and manage ongoing portfolio reviews</li><li>Adjust asset allocations and identify new asset opportunities within existing relationships</li><li>Develop customized financial plans and guide clients through all stages of their financial lifecycle</li><li>Handle complex planning needs including tax, estate, retirement, and investment strategy</li><li>Collaborate with Portfolio Management, Trading, Compliance, and Client Service teams</li><li>Lead client onboarding and maintain accurate client notes</li><li>Organize tasks across the team and ensure timely follow-up</li></ul><p><br></p>
<p>We are seeking a highly skilled and detail-oriented Senior Business Analyst to support the design, enhancement, and continuous improvement of our Global Portal<strong>.</strong> This role will partner closely with Product Management, IT, Operations, and Business Stakeholders to define and deliver solutions that drive exceptional digital experiences for our customers.</p><p>The ideal candidate has deep experience in end-to-end process mapping, requirements gathering and documentation, and translating business needs into clear, actionable user stories and use cases. The Sr. BA will play a pivotal role across the solution lifecycle—from ideation to implementation, testing, training, and post-launch support.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Elicit, analyze, and document business, functional, and non-functional requirements through workshops, stakeholder interviews, process analysis, and existing system reviews.</li><li>Create detailed current and future state process maps, identifying gaps, inefficiencies, and opportunities for automation and optimization.</li><li>Develop and maintain comprehensive use cases and process flows in collaboration with cross-functional teams.</li><li>Facilitate alignment between Product Management, Development, QA, and Stakeholders to ensure clear understanding of requirements and priorities.</li><li>Support User Acceptance Testing (UAT)/Operational Readiness Testing (ORT) through test case creation, execution support, and validation of requirements.</li><li>Lead or support training, knowledge transfer, and documentation efforts for internal users and external customers when needed.</li><li>Serve as a subject matter expert (SME) for the Global Portal, ensuring a cohesive and consistent customer experience across products and regions.</li><li>Partner with change management teams to ensure business readiness and successful adoption of portal enhancements.</li><li>Collaborate with Product and Program Managers to track delivery status, mitigate risks, and manage scope changes.</li></ul><p> </p>
<p><strong>Position Summary</strong></p><p>We are seeking a highly skilled and detail-oriented Senior Business Analyst to support the design, enhancement, and continuous improvement of our Global Portal<strong>.</strong> This role will partner closely with Product Management, IT, Operations, and Business Stakeholders to define and deliver solutions that drive exceptional digital experiences for our customers.</p><p>The ideal candidate has deep experience in end-to-end process mapping, requirements gathering and documentation, and translating business needs into clear, actionable user stories and use cases. The Sr. BA will play a pivotal role across the solution lifecycle—from ideation to implementation, testing, training, and post-launch support.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Elicit, analyze, and document business, functional, and non-functional requirements through workshops, stakeholder interviews, process analysis, and existing system reviews.</li><li>Create detailed current and future state process maps, identifying gaps, inefficiencies, and opportunities for automation and optimization.</li><li>Develop and maintain comprehensive use cases and process flows in collaboration with cross-functional teams.</li><li>Facilitate alignment between Product Management, Development, QA, and Stakeholders to ensure clear understanding of requirements and priorities.</li><li>Support User Acceptance Testing (UAT)/Operational Readiness Testing (ORT) through test case creation, execution support, and validation of requirements.</li><li>Lead or support training, knowledge transfer, and documentation efforts for internal users and external customers when needed.</li><li>Serve as a subject matter expert (SME) for the Global Portal, ensuring a cohesive and consistent customer experience across products and regions.</li><li>Partner with change management teams to ensure business readiness and successful adoption of portal enhancements.</li><li>Collaborate with Product and Program Managers to track delivery status, mitigate risks, and manage scope changes.</li></ul><p><br></p>
