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10 results for It Operations Manager in New York, NY

Cybersecurity Operations Manager

Shrewsbury, NJ
remote
Temporary / Contract
80 - 125 USD / Hourly
Manager, Cybersecurity OperationsOverviewWe are seeking an experienced Manager of Cybersecurity Operations to lead and optimize enterprise security monitoring, incident response, and threat management capabilities. This individual will serve as the primary liaison between internal technology teams and an outsourced Security Operations Center (SOC) partner, ensuring the delivery of effective, scalable, and business-aligned cybersecurity services.The ideal candidate will combine strong technical security expertise with leadership, vendor management, incident response coordination, and continuous improvement of security operations programs. This is a remote, contract-to-hire position for an industry-leader in New Jersey. Key Responsibilities<ul><li>Manage the relationship with a third-party Security Operations Center (SOC) and security services providers.</li><li>Oversee daily cybersecurity operations, monitoring service delivery, alert handling, investigations, and operational performance.</li><li>Establish, track, and continuously improve security service metrics, KPIs, and SLA performance.</li><li>Lead recurring operational and strategic reviews with security partners and internal stakeholders.</li><li>Coordinate incident response activities across internal teams and external providers during cybersecurity events.</li><li>Develop and enhance incident response procedures, playbooks, and operational workflows.</li><li>Collaborate with security partners to improve threat detection, monitoring effectiveness, and response capabilities.</li><li>Drive threat hunting initiatives leveraging industry frameworks, threat intelligence, and emerging attack trends.</li><li>Support cybersecurity readiness through tabletop exercises, simulations, and operational testing.</li><li>Manage integrations between security technologies, monitoring platforms, automation tools, and service management systems.</li><li>Evaluate and optimize security operations technologies, including SIEM, SOAR, endpoint security, and vulnerability management solutions.</li><li>Partner with risk, compliance, and technology teams to ensure alignment with industry security standards and regulatory requirements.</li><li>Support third-party risk assessments and vendor security reviews.</li><li>Develop executive-level reporting and dashboards related to security operations performance, incident trends, and organizational risk.</li><li>Translate technical cybersecurity findings into actionable business recommendations for senior leadership.</li><li>Lead, mentor, and develop cybersecurity personnel while fostering a culture of continuous learning and improvement.</li><li>Contribute to special projects and strategic cybersecurity initiatives as needed.</li></ul>
2026-07-20T00:00:00Z

Customer Service / Operations Manager

North Brunswick, NJ
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
benefits:<ul><li>medical</li><li>dental</li><li>vision</li><li>401k</li><li>paid time off</li></ul> Responsibilities<ul><li>Oversee day-to-day customer service operations and ensure high-quality support delivery</li><li>Manage, coach, and develop a team of customer service representatives</li><li>Implement and improve processes to enhance efficiency and customer experience</li><li>Monitor KPIs, analyze performance metrics, and drive continuous improvement</li><li>Collaborate cross-functionally with sales, logistics, and finance teams</li><li>Resolve escalated customer issues in a timely manner</li><li>Ensure compliance with company policies and operational procedures</li></ul>
2026-06-25T00:00:00Z

Operations Coordinator

Matawan, NJ
onsite
Permanent / Full Time
60000 - 65000 USD / Yearly
We are looking for an Operations Coordinator to support store operations and help keep cross-functional initiatives organized, timely, and well communicated in Matawan, New Jersey. This role works closely with store leaders, field partners, and internal teams to turn operational needs into structured plans and practical next steps. The ideal candidate brings strong organizational skills, sound judgment, and a collaborative approach to managing priorities in a fast-paced retail food environment.Salary:$60,000 - $65,000Benefits:Medical, Dental, Vision, Life Insurance, 401k, PTOResponsibilities:• Collaborate with store leadership, field personnel, and internal business partners to clarify requests, define goals, and understand timing and operational effects.• Guide projects and operational initiatives from kickoff through completion by monitoring deadlines, milestones, dependencies, and expected outcomes.• Manage the intake and coordination of store-impacting requests, including documentation, prioritization, progress tracking, and follow-through.• Convert business needs into clear requirements for internal teams and provide regular updates on decisions, progress, and upcoming actions.• Create and maintain status summaries, meeting materials, notes, action logs, and follow-up communication to keep work organized and visible.• Arrange meetings, user testing, training sessions, and rollout activities to support smooth implementation and operational readiness across stores.• Communicate proactively with stakeholders about schedules, risks, dependencies, and any changes that could affect execution.• Monitor action items and deliverables closely, ensuring accurate reporting and timely completion of assigned work.• Identify workflow challenges, competing priorities, and process gaps early, then help drive resolution or escalation when needed.• Contribute to process improvement efforts by gathering feedback, refining documentation, and strengthening coordination practices across teams.
2026-07-09T00:00:00Z

Manager of Services

Parsippany, NJ
onsite
Permanent / Full Time
70000 - 75000 USD / Yearly
A well-established nonprofit organization is seeking an experienced Manager of Services to provide leadership and oversight of residential and independent living programs. This individual will be responsible for ensuring high-quality service delivery, regulatory compliance, participant satisfaction, staff development, and operational excellence across multiple community-based programs.Key Responsibilities:<ul><li>Provide leadership and oversight of independent living and residential support services.</li><li>Ensure all programs operate in compliance with state regulations, agency policies, and individual service plans.</li><li>Oversee participant admissions, transitions, and ongoing service delivery.</li><li>Manage and develop a team of managers and direct support professionals.</li><li>Ensure staffing levels appropriately support participant needs and program requirements.</li><li>Foster positive relationships with families, guardians, support coordinators, and external stakeholders.</li><li>Collaborate with internal departments, including Human Resources, Facilities, Transportation, and Information Technology, to support program operations.</li><li>Monitor program performance, documentation, reporting, and quality assurance initiatives.</li><li>Participate in audits, inspections, and corrective action planning as needed.</li><li>Oversee budget-related activities, financial transactions, and operational reporting.</li><li>Provide leadership during emergency and crisis situations, including participation in an on-call rotation.</li></ul>
2026-07-16T00:00:00Z

Service Delivery Manager

Tarrytown, NY
onsite
Permanent / Full Time
85000 - 120000 USD / Yearly
We are looking for an experienced Service Delivery Manager to lead end-user support services in Tarrytown, New York. This role is responsible for ensuring dependable technical assistance, strong service performance, and a consistent support experience across a multi-site healthcare environment. The ideal candidate will guide service desk operations, strengthen endpoint support, and work closely with cross-functional teams to resolve issues efficiently and improve service delivery. Responsibilities: • Direct daily service desk and end-user computing operations to provide timely, high-quality technical support across multiple locations. • Oversee ticket workflows, escalation paths, and queue health to maintain service levels and improve response and resolution times. • Track support metrics and operational performance, using data to identify trends and implement service improvements. • Partner with infrastructure, security, application support, and business leaders to coordinate effective resolution of user issues and major incidents. • Manage endpoint support services, including device readiness, user access, and overall reliability of workplace technology. • Lead knowledge management and problem management efforts by promoting documentation quality and addressing recurring technical issues at the source. • Coordinate team schedules and coverage plans to ensure consistent support availability and effective resource allocation. • Support administration and operational use of platforms such as ServiceNow, Azure Active Directory, Intune, and remote support tools. • Communicate service updates, incident impacts, and support priorities clearly to stakeholders and site leadership.
2026-07-09T00:00:00Z

Office Manager

New York, NY
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for an organized Office Manager to support daily administrative operations. This Long-term Contract position will oversee front-office activities, help maintain a well-stocked and efficient workplace, and provide support for routine accounting-related tasks. The ideal candidate brings strong coordination skills, a service-oriented approach, and the ability to keep office functions running smoothly. Responsibilities: • Coordinate day-to-day office operations to ensure an efficient and detail-oriented work environment • Manage purchasing activities for office materials and track supply levels to prevent shortages • Maintain organized administrative processes and support general office needs across the team • Handle front-desk coverage, greet visitors, and assist with incoming calls and routine inquiries • Support accounts payable activities by organizing invoices, preparing documentation, and assisting with payment workflows • Monitor office inventory and work with vendors to keep essential resources available • Help maintain orderly records, schedules, and correspondence related to office administration
2026-07-20T00:00:00Z

Office Manager

New York, NY
onsite
Temporary to Hire
26.6 - 28 USD / Hourly
We are looking for an organized and resourceful Part time Office Manager to support daily operations in our office. This contract-to-permanent position is ideal for someone who enjoys creating a welcoming workplace, keeping administrative processes running smoothly, and providing hands-on support across office services, employee experience, and technology coordination. The role calls for someone who can balance front-of-house responsibilities with operational oversight while adapting to evolving business needs. Responsibilities:• Welcome guests and employees, manage front desk activity, and ensure the office presents a welcoming and well-maintained environment each day.• Oversee day-to-day workplace operations, including inventory of supplies, incoming and outgoing mail, kitchen stocking, and coordination with external service providers.• Provide onsite technical assistance by setting up equipment, connecting devices to office networks, troubleshooting hardware issues, and preparing computers for employee use.• Partner with building management and maintenance contacts to address repairs, office access, safety matters, and general facility needs.• Support onboarding logistics by coordinating workspace readiness, submitting technology-related requests, and preparing materials for new hires.• Organize meetings and internal events by arranging rooms, coordinating food service, and helping manage onsite team gatherings.• Handle administrative tasks such as calendar support, travel arrangements, expense submission, and preparation of business documents.• Contribute to a positive employee experience by assisting with desk setup, welcome materials, and office initiatives that promote an engaging workplace.• Maintain accurate tracking of office equipment and liaise with remote IT support resources when additional technical escalation is needed.
2026-07-23T00:00:00Z

Office Manager

Woodside, NY
onsite
Permanent / Full Time
70000 - 75000 USD / Yearly
We are looking for a proactive Office Manager to support daily operations at an on-site location. This role is well suited for someone who thrives in a busy setting, can balance customer interaction with administrative work, and is ready to contribute across multiple areas of the business. The ideal candidate brings strong organizational skills, sound judgment, and a hands-on approach to keeping office and store activities running efficiently. Responsibilities: • Oversee reception activities and support point-of-sale transactions to ensure an attentive and efficient customer experience. • Assist customers with order placement for building materials and related products while providing clear, responsive service. • Partner with yard and operations staff to coordinate timely and accurate order preparation and fulfillment. • Record invoices, incoming payments, and check transactions with a high level of accuracy and attention to detail. • Support delivery planning by helping organize truck schedules and communicating logistics needs with internal teams. • Contribute to the smooth execution of daily office and store operations by addressing administrative and operational priorities as they arise. • Provide flexible support on additional tasks and process-related assignments based on evolving business needs.
2026-07-14T00:00:00Z

Office Manager

Piscataway, NJ
onsite
Temporary to Hire
28.5 - 33 USD / Hourly
We are looking for an Office Manager to support daily operations for a non-profit organization in New Jersey. This contract opportunity with permanent potential is ideal for someone who enjoys keeping office functions organized, ensuring smooth coordination across teams, and delivering a high level of service to staff and visitors. The role combines administrative oversight, scheduling, recordkeeping, and financial support responsibilities in a collaborative and mission-driven environment. Responsibilities: • Oversee routine office activities to help maintain an efficient and well-organized workplace environment. • Manage document storage, databases, and administrative records to ensure information remains accurate and accessible. • Create reports and assist with tracking operational data to support day-to-day decision-making and follow-up. • Coordinate appointments, service schedules, and related logistics while keeping calendars and arrangements up to date. • Support payment processing and maintain organized financial documentation, including assistance with outstanding account follow-up. • Work closely with internal teams to promote clear communication and dependable service across departments. • Respond to questions and requests with professionalism, sound judgment, and a customer-focused approach. • Assist leadership with special assignments and provide additional administrative support as business needs evolve. • Help monitor office supply levels and arrange replenishment to keep the workplace running smoothly. • Provide front-desk and reception support, including greeting visitors and directing inquiries appropriately.
2026-07-24T00:00:00Z

Office Manager

New York, NY
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
Role OverviewWe are seeking a detail-oriented, professional Housekeeping Manager with Opera Cloud experience to oversee all housekeeping operations, ensuring guest rooms, public areas, and grounds meet or exceed brand cleanliness and service standards. This role requires strong leadership, operational expertise, and proficiency in digital housekeeping management systems.Key Responsibilities<ul><li>Operational Leadership: Oversee daily housekeeping services, including room cleaning, linen management, and public area maintenance, using Opera Cloud for scheduling, reporting, and performance tracking interviewguy.com.</li><li>Team Management: Recruit, train, supervise, and evaluate housekeeping staff; provide feedback and conduct appraisals interviewguy.com.</li><li>Quality Control: Conduct daily and periodic inspections of rooms, public areas, and grounds; ensure compliance with safety, sanitation, and brand standards interviewguy.com.</li><li>Budget & Resource Management: Prepare and manage the housekeeping budget; monitor and maintain inventory of supplies, linens, and equipment interviewguy.com.</li><li>Coordination: Liaise with maintenance, front office, and other departments to ensure seamless operations interviewguy.com.</li><li>Event & Special Needs Support: Coordinate housekeeping for events, meetings, and special requests Velvet Jobs.</li><li>Reporting & Compliance: Generate reports for management; maintain accurate employee and operational records interviewguy.com.</li><li>Vendor Management: Build and maintain relationships with local vendors for supplies and services Velvet Jobs.</li></ul> Preferred Attributes<ul><li>Experience in branded hotels, resorts, or large-scale hospitality operations.</li><li>Familiarity with GSS cleanliness score systems and performance-based bonuses JobDescription.org.</li><li>Ability to adapt to evolving operational needs and leverage digital tools for efficiency JobDescription.org.</li></ul>
2026-07-22T00:00:00Z