We are looking for a dedicated Customer Service Associate to join our team in Jersey City, New Jersey. In this role, you will play a key part in ensuring exceptional customer experiences by addressing inquiries, resolving issues, and fostering positive client relationships. This is a long-term contract position, offering an excellent opportunity to grow within the gambling industry.<br><br>Responsibilities:<br>• Respond to customer inquiries promptly through various communication channels, such as phone, email, and chat.<br>• Resolve customer complaints effectively while maintaining a detail-oriented and empathetic demeanor.<br>• Utilize CRM systems to manage customer data and track interactions for seamless service.<br>• Build and nurture strong client relationships to enhance customer satisfaction and loyalty.<br>• Collaborate with internal teams to address complex issues and ensure timely resolution.<br>• Provide detailed information about products and services, ensuring customers are well-informed.<br>• Monitor and analyze customer feedback to identify areas for service improvement.<br>• Maintain accurate records of customer interactions and ensure compliance with company policies.<br>• Assist in creating and implementing strategies to improve overall customer experience.<br>• Stay updated on industry trends to deliver informed and relevant support.
We are looking for a dynamic Creative Client Services Manager to lead and coordinate creative projects in a fast-paced environment. This role requires a strong background in graphic design, exceptional organizational skills, and a proven ability to manage client relationships effectively. Join our team in Princeton, New Jersey, to oversee innovative projects and ensure creative excellence.<br><br>Responsibilities:<br>• Oversee the planning and execution of creative projects, ensuring they meet client expectations and deadlines.<br>• Collaborate with clients to understand their vision and provide tailored design solutions.<br>• Manage a team of designers and ensure their work aligns with project goals and brand standards.<br>• Utilize Adobe Creative Cloud tools to produce high-quality graphic designs.<br>• Coordinate with cross-functional teams to streamline workflows and enhance productivity.<br>• Provide constructive feedback to drive continuous improvement in creative outputs.<br>• Monitor project progress and address any issues to ensure timely delivery.<br>• Maintain up-to-date knowledge of industry trends and incorporate them into creative strategies.<br>• Develop and maintain strong client relationships through consistent communication and support.<br>• Ensure all designs comply with brand guidelines and creative objectives.
<p>We are looking for a detail-oriented Entry Level AML Analyst to join our team in Princeton, NJ. In this contract position, you will play a key role in financial compliance by analyzing customer transactions and identifying patterns indicative of potential risks. This opportunity is ideal for individuals with a background in finance, accounting, or economics, or those with banking experience who are eager to launch their careers in the financial services industry.</p><p><br></p><p>Responsibilities:</p><p>• Review customer transaction files to identify unusual patterns and potential compliance risks.</p><p>• Analyze and interpret data from currency transaction reports to ensure adherence to regulatory requirements.</p><p>• Document findings through clear and concise written summaries.</p><p>• Utilize Microsoft Excel to organize, analyze, and present data effectively.</p><p>• Perform accurate and efficient data entry to support compliance activities.</p><p>• Collaborate with team members to address compliance-related inquiries and issues.</p><p>• Stay informed on anti-money laundering (AML) regulations and best practices to enhance analysis.</p><p><br></p>
We are looking for a highly organized and proactive Administrative Assistant to join our team in Chester, New Jersey. This Contract-to-permanent position offers an opportunity to contribute to essential office operations while supporting a fast-paced environment in the mortgage industry. The ideal candidate will possess strong communication skills, attention to detail, and a willingness to grow within the company.<br><br>Responsibilities:<br>• Serve as the primary point of contact at the front desk, welcoming visitors and directing them to the appropriate areas.<br>• Manage daily office tasks such as printing, copying, scanning, and handling mail distribution.<br>• Coordinate and prepare documentation for real estate closings, ensuring all materials are organized and delivered on time.<br>• Maintain office supplies, restock snacks, and oversee kitchen organization to meet team needs.<br>• Handle travel arrangements and assist in planning for employees' in-office schedules.<br>• Deliver packages and mail to designated recipients promptly and accurately.<br>• Support social media efforts by creating posts related to real estate closings and other company events.<br>• Take initiative to learn and take on new responsibilities as they arise.<br>• Adapt quickly to new software systems with provided training, ensuring efficient workflow.<br>• Uphold professionalism and confidentiality when handling sensitive financial and legal information.
We are looking for a skilled and detail-oriented Business Analyst to contribute to the development and improvement of our Global Portal. In this role, you will work closely with diverse teams, including Product Management, IT, Operations, and Business Stakeholders, to create solutions that enhance the digital experience for customers. This is a long-term contract position based in Piscataway, New Jersey.<br><br>Responsibilities:<br>• Analyze and document business, functional, and non-functional requirements by conducting workshops, interviews, and system evaluations.<br>• Develop detailed process maps to identify inefficiencies, gaps, and opportunities for optimization and automation.<br>• Collaborate with cross-functional teams to create and maintain clear use cases and workflow diagrams.<br>• Facilitate alignment among Product Management, Development, QA, and Stakeholders to ensure mutual understanding of priorities and requirements.<br>• Support the testing phase by creating test cases, assisting in execution, and validating results during User Acceptance Testing.<br>• Provide training and knowledge transfer for both internal teams and external customers, ensuring seamless adoption of new features.<br>• Act as a subject matter expert for the Global Portal, ensuring consistency in customer experience across different regions and products.<br>• Partner with change management teams to prepare businesses for new portal enhancements and ensure successful implementation.<br>• Coordinate with Product and Program Managers to monitor project progress, address risks, and manage scope adjustments.
We are looking for an experienced Payroll Manager to oversee comprehensive payroll operations for a non-profit organization based in Princeton, New Jersey. This is a contract position that requires expertise in managing payroll for a large, multi-state workforce. The ideal candidate will ensure accuracy, compliance, and efficiency across all payroll processes.<br><br>Responsibilities:<br>• Manage and execute full-cycle payroll processes, ensuring timely and accurate payment to employees.<br>• Handle multi-state payroll operations while adhering to local regulations and tax requirements.<br>• Oversee payroll for a workforce exceeding 500 employees, maintaining accuracy and compliance.<br>• Utilize ADP Workforce Now and Paycom systems to streamline payroll functions and reporting.<br>• Ensure compliance with federal, state, and organizational payroll policies.<br>• Provide detailed analysis and reporting related to payroll activities.<br>• Collaborate with HR and finance teams to address payroll discrepancies and optimize processes.<br>• Stay updated on changes in payroll laws and regulations to ensure ongoing compliance.<br>• Train and support staff on payroll systems and procedures as needed.<br>• Identify opportunities for process improvements within payroll operations.
<p>We are looking for a visionary VP of IT Operations to oversee and enhance our organization's core technology systems, including Salesforce, SharePoint, and related data platforms. This leadership role involves driving the strategic technology roadmap, managing system integrations, and ensuring data governance while supporting cross-departmental collaboration. The ideal candidate will thrive in a fast-paced, mission-driven environment, demonstrating the ability to lead technical initiatives and deliver scalable, impactful solutions.</p><p><br></p><p>Responsibilities:</p><p>• Lead the management and optimization of key organizational systems, including Salesforce, SharePoint, and data reporting platforms.</p><p>• Develop and execute a comprehensive technology roadmap, aligning system capabilities with strategic business priorities.</p><p>• Administer and configure Salesforce, ensuring seamless integration with third-party tools and internal systems.</p><p>• Create and maintain data governance structures to ensure data quality, consistency, and security across platforms.</p><p>• Build and manage cross-platform reporting and analytics to provide actionable business insights.</p><p>• Oversee SharePoint administration, supporting its use as an effective collaboration and document management tool.</p><p>• Guide and collaborate with external vendors to deliver secure and scalable system enhancements.</p><p>• Provide training and support to users to maximize system adoption and efficiency.</p><p>• Stay informed on the latest Salesforce features and apply relevant updates to improve system functionality.</p><p>• Supervise and develop IT team members, ensuring effective prioritization and coordination of IT initiatives.</p>
We are looking for an experienced Adobe Analytics Manager to lead the implementation and optimization of advanced analytics solutions. This role requires expertise in designing strategies that drive data-driven decision-making and enhance web analytics performance. Based in New York, New York, you will work closely with stakeholders to translate business needs into actionable insights.<br><br>Responsibilities:<br>• Oversee the implementation and configuration of Adobe Analytics tools to support business objectives.<br>• Develop and execute strategies to optimize analytics programs and improve data accuracy.<br>• Collaborate with cross-functional teams to gather and document business requirements.<br>• Provide expert consultation on best practices for analytics solutions and data reporting.<br>• Monitor and analyze web traffic data to identify trends and actionable insights.<br>• Deliver clear and concise reports that translate complex data into business strategies.<br>• Train and mentor team members on Adobe Analytics tools and methodologies.<br>• Work with stakeholders to ensure analytics solutions align with organizational goals.<br>• Stay updated on industry trends and emerging tools to continuously enhance the analytics framework.
