<p>We are looking for a skilled Desktop Support Analyst to join our team in Klingerstown, PA with occasional travel to Newark, NJ/ Elizabeth, NJ (after training). This contract position with the potential for a permanent role offers an opportunity to provide technical assistance across office environments and manufacturing facilities. You will play a key role in resolving immediate IT issues while contributing to long-term technological improvements.</p><p><br></p><p>Responsibilities:</p><p>• Deliver comprehensive IT support for desktop systems in both office and manufacturing settings.</p><p>• Respond promptly to technical issues, ensuring minimal disruption to operations.</p><p>• Maintain and troubleshoot desktop hardware, including workstations and peripheral devices.</p><p>• Administer and manage Active Directory for user accounts and access control.</p><p>• Deploy and configure Windows 10 operating systems and ensure optimal performance.</p><p>• Handle desktop imaging processes to streamline system setups and updates.</p><p>• Collaborate with plant management and IT teams to recommend and implement technology solutions.</p><p>• Monitor system performance and identify areas for improvement.</p><p>• Provide guidance and training to end-users on software and hardware functionalities.</p>
We are seeking a skilled Desktop Support Analyst to join our team in New York, NY. In this long-term contract role, you will play a vital part in maintaining and supporting desktop systems, ensuring smooth operations throughout the organization. The ideal candidate will possess a strong background in desktop hardware, software, and imaging, as well as the ability to troubleshoot and resolve technical issues efficiently.<br><br>Responsibilities:<br>• Provide technical support for desktop systems, including hardware, software, and peripherals.<br>• Configure, install, and maintain workstations with Windows 10 and other necessary software.<br>• Troubleshoot and resolve issues related to Active Directory, ensuring proper access and permissions.<br>• Perform desktop imaging and deployment to optimize workstation setup processes.<br>• Diagnose and repair hardware issues, minimizing downtime for end-users.<br>• Collaborate with team members to implement system updates and enhancements.<br>• Respond promptly to service requests and document solutions for future reference.<br>• Maintain accurate inventory of desktop hardware and software assets.<br>• Educate end-users on best practices for utilizing workstation tools effectively.<br>• Ensure compliance with organizational IT policies and procedures.
<p>We are looking for an IT Support Specialist to join our dynamic team in Somerset, New Jersey. This hybrid position offers a mix of onsite and remote work, providing opportunities to grow both professionally and technically in a collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Deliver remote technical support for desktops, laptops, printers, mobile devices, and software applications.</p><p>• Manage help desk tickets efficiently, troubleshooting and resolving issues while maintaining clear communication with clients.</p><p>• Support Windows Server environments, including Active Directory and Group Policy configurations.</p><p>• Monitor network performance and connectivity, addressing system alerts and optimizing functionality.</p><p>• Configure and deploy workstations and mobile devices, ensuring proper setup and operation.</p><p>• Assist in hardware installations, upgrades, and replacements to maintain client systems.</p><p>• Document troubleshooting procedures, client setups, and internal workflows to ensure consistency and knowledge sharing.</p><p>• Collaborate with senior technicians on escalated issues and participate in IT-related projects.</p><p>• Contribute to client onboarding processes, integrating new systems and ensuring smooth transitions.</p>
We are looking for a skilled Cloud Systems Analyst to join our team in Wall, New Jersey. In this contract position with the potential for permanent employment, you will play a pivotal role in managing and optimizing Oracle Cloud Fusion applications while supporting financial systems and ensuring seamless functionality. This role requires strong collaboration and documentation skills, as well as a proactive approach to system improvements.<br><br>Responsibilities:<br>• Administer Oracle Cloud Fusion applications, ensuring their functionality aligns with business requirements and operates efficiently.<br>• Manage user roles, system access rights, and delegation profiles in partnership with corporate and regional finance teams.<br>• Create and maintain detailed documentation for system configurations and processes to build consensus and serve as future references.<br>• Provide Tier-2 and Tier-3 support for Oracle-related issues, including troubleshooting access, functionality, and data integrity concerns.<br>• Analyze system data, develop reports, and identify opportunities for continuous improvement.<br>• Maintain and monitor scheduled reports, workflows, dashboards, and module-specific configurations.<br>• Troubleshoot and resolve interface errors, functional issues, and scheduling conflicts.<br>• Perform system configurations, enhancements, upgrades, and oversee quarterly Oracle Cloud update activities.<br>• Lead user acceptance testing by defining test plans, developing scripts, and guiding stakeholders through new features and patches.<br>• Conduct periodic audits of user security and system access to ensure compliance with internal policies and regulations.
We are looking for a dedicated Application Support Engineer to join our team in Piscataway, New Jersey. In this long-term contract role, you will leverage your technical expertise to support and maintain the organization's learning management system and provide assistance to internal and external partners. This position requires a strong blend of problem-solving skills, administrative capabilities, and technical knowledge to ensure the optimal functionality of our platform.<br><br>Responsibilities:<br>• Provide technical support as the administrator of the organization's learning management system, diagnosing and resolving platform-related issues.<br>• Collaborate with internal and external teams to implement technical fixes and enhancements for the platform.<br>• Research emerging technologies and recommend improvements to enhance user support and operational efficiency.<br>• Create and update user guides and documentation to assist stakeholders in navigating the platform.<br>• Manage course uploads and produce both standard and customized reports to support organizational needs.<br>• Assist with onboarding and technical implementations for new partners using the learning management system.<br>• Participate in testing and reviewing requirements for platform enhancements, including writing user acceptance testing scripts.<br>• Coordinate virtual events and webinars, handling registration setup, production support, and post-event reporting.<br>• Conduct keyword research and content audits to optimize the platform's website and improve data integrity.<br>• Generate analytics and usage reports for eLearning products, identifying trends and actionable insights to support decision-making.